welcome to the age of agile. oracle's hr tech europe 2015 coffee break cut
TRANSCRIPT
Oracle.com
Welcome to Coffee Break Cut, our condensed overview of the insights and
inspirations shared at HR Tech Europe 2015.
In a technology driven world where disruptive change can happen in the
blink on an eye, it’s more important than ever for businesses to enable
innovation.
As always, the winners will be those that are able to best engage their
people. That will mean fostering collaborations between them, providing
them with personalised tools and unlocking the potential of their networks.
There’s no denying that transformation is required. And it’s only right that
HR lead the charge. Because, in the digital era, success will look more
human-centric than ever.
Andy Campbell
HCM Strategy Director, Oracle
Oracle.com
When it comes to technology,
things have never been more
exciting, but we have never been
more challenged.
Peter Hinssen
Chairman and Co-Founder, nexxworks
We are living in a time of rapid change
Oracle.com
What if we are only halfway there
and the second half is more
impressive than anything we have
seen in the last 35 years?
Peter Hinssen
Chairman and Co-Founder, nexxworks
Oracle.com
The changes we have seen have serious
implications for the way companies manage
their employees, how they serve their
customers and how they compete with each
other.
Peter Hinssen
Chairman and Co-Founder, nexxworks
All this is turning business
on its head
Oracle.com
The fundamental flip is that now we
don't talk about technology but the
impact of technology and how it
changes us.
Peter Hinssen
Chairman and Co-Founder, nexxworks
Oracle.com
Hierarchies are dangerous.
Structure is getting in the way of value creation.
Peter Hinssen
Chairman and Co-Founder, nexxworks
Lee Bryant
Director, POST*SHIFT
But many organisations aren’t built for a
constantly shifting world
Oracle.com
Work as we know it is broken…
…Companies have to re-generate.
Peter Hinssen
Chairman and Co-Founder, nexxworks
It’s a problem that needs addressing
So how do we fix it?
Oracle.com
In a truly connected organisation there
is nothing stopping people forming
small teams with better practices that
produce better outcomes.
Lee Bryant
Director, POST*SHIFT
Get fluid and get more from your people
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In hierarchical business you think at
the top and act at the bottom. But in
an agile world you have teams who
work with customers. Managers are
simply the enablers.
Armin Trost
Professor Dean of MBA Studies, HFU Business School
Furtwangen
Oracle.com
Distributed power is destroying top-down structures and
facilitating the shift towards networks of people.
There are no great organisations, only great teams.
Rachel Botsman
Collaborative Economy Global Expert
Heidi Spirgi
Senior Vice President, The Marcus Buckingham Company
The concept of ‘The Organisation’ is
going out the window
Oracle.com
You can kill good leadership by making
behaviours mandatory.
It’s all about galvanising a coalition to
influence change and make it happen.
Armin Trost
Professor Dean of MBA Studies, HFU Business School Furtwangen
Lee Bryant
Director, POST*SHIFT
So we need to give leaders the freedom to
harness the power of collaboration
Oracle.com
Build tools for the team leader.
Build tools that deliver smart data.
Build tools that capitalise on what great
team leaders do naturally.
Heidi Spirgi
Senior Vice President, The Marcus Buckingham Company
How?
Oracle.com
Emotional appeal will be the incentive of the
future. Values rather than rules will be the
control mechanism.
Costas Markides
Professor of Strategy and Entrepreneurship, London Business School
Our relationship to work is changing and
so must management
Oracle.com
Millennials now represent 50% of
workforce globally, rising to 75%
by 2025.
Andy Campbell
HCM Strategy Director, Oracle
Because the workforce is changing
Oracle.com
Talent is now less loyal, more
mobile, less constrained and
more willing to jump ship.
Costas Markides
Professor of Strategy and Entrepreneurship,
London Business School
And they expect a different career experience
Oracle.com
Benefits need to be targeted, tailored and timely. So
take pick and mix approach.
When it comes to rewards, too often the move towards
gender equality relies on legal revolutions instead of a
natural evolution.
Tess Smillie
Vice President, HR, Samsung Electronics
Nicole Dominique Le Maire
CEO, New to HR
So we need to rethink the way we reward
Oracle.com
Who is the customer of performance appraisals? It’s
usually not the employee.
We need to be given frequent strength based check
ins about future near term work.
Armin Trost
Professor Dean of MBA Studies, HFU Business School Furtwangen
Heidi Spirgi
Senior Vice President, The Marcus Buckingham Company
And completely reimagine the way we give
feedback
Oracle.com
Competitive advantage is now short lived.
Continuous innovation is the only enduring
source of competitive advantage.
We don't know what will happen next but we
know we’ll need to be agile, flexible and
adaptable.
Costas Markides
Professor of Strategy and Entrepreneurship, London Business School
Big businesses now have startups on their tail
Oracle.com
In 2012 Facebook had no
mobile strategy. Now in
2015, two of every five
mobile browsing minutes
are spent on a Facebook
property.
Peter Hinssen
Chairman and Co-Founder, nexxworks
Who are adapting quicker and smarter
Oracle.com
It’s no longer about predicting and
controlling. It’s about sensing and
responding.
Lee Bryant
Director, POST*SHIFT
So constant innovation is key
Oracle.com
What looks like resistance to change is often
a lack of clarity…We always overestimate our
ability to communicate.
Costas Markides
Professor of Strategy and Entrepreneurship, London Business School
But we know that already. So why don’t we act
on that knowledge?
Oracle.com
You can’t just agree to be more innovative.
Nobody knows what that means.
Costas Markides
Professor of Strategy and Entrepreneurship, London Business School
So there should be well defined goals
Oracle.com
Only 30% of our behaviour is down to our personal
attributes. The other 70% determined by the
situation we find ourselves in.
It’s not about command, it’s about influence.
Costas Markides
Professor of Strategy and Entrepreneurship, London Business School
Armin Trost
Professor Dean of MBA Studies, HFU Business School Furtwangen
But it’s vital that the environment is conducive to
innovative behaviours
Oracle.com
Small change should be on the weekly agenda.
There’s a butterfly effect. Small changes in
environment can lead to huge changes in
behaviour.
Lee Bryant
Director, POST*SHIFT
Costas Markides
Professor of Strategy and Entrepreneurship, London Business School
So remember…
Oracle.com
Start with key strategic
process stages. Then look at
how technology can improve
them.
Lee Bryant
Director, POST*SHIFT
Think ‘outside-in’
Oracle.com
Digitising the old analogue processes is the dumbest thing
you can do.
Too many internal social networks are built with a ‘deploy
and pray’ approach. Very few actually attempt meaningful
organisational transformation.
Peter Hinssen
Chairman and Co-Founder, nexxworks
Lee Bryant
Director, POST*SHIFT
Make sure your use of technology is impactful
Oracle.com
If you give people something they really care about, they
will do something the organisation really cares about.
To move from adoption to addiction we need to build tools
that work for the user, not the buyer. It’s about
personalisation – tech that feels like it is built for you.
Nick Holley
Director, Henley Business School
Heidi Spirgi
Senior Vice President, The Marcus Buckingham Company
Ensure your tools focus on the user
Oracle.com
Rather than ‘the quantified self’ we need quantified
organisations - where we measure the little things that
make a difference.
Human sensor networks are the best ways to find out if
something is working or not. It’s all about stories.
Lee Bryant
Director, POST*SHIFT
Peter Hinssen
Chairman and Co-Founder, nexxworks
And be sure to measure their impact along the way
Oracle.com
Last year 96 of our projects were born out of
collaborations started through our internal
social network.
Baris Findik
Information and Communication Technologies Enterprise Solutions Director,
Turkcell
Because it will pay off
Oracle.com
Changing our HCM system across
all 947 of our companies allowed us
to leverage a huge social sourcing
network. Our referral rate has gone
from 17% to 35%, saving $1m in
fees in the first year alone.
Gary Brocklehurst
Director of Consulting Services, Hitachi Consulting EMEA
Oracle.com
It all comes down to the P and L - Passion
and Leadership.
The future is agile. HR better be part of it.
Peter Hinssen
Chairman and Co-Founder, nexxworks
Armin Trost
Professor Dean of MBA Studies, HFU Business School Furtwangen
Are you ready for what’s next?
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