welcome to shining stars 2010. change switch how to change things when change is hard chip heath and...
TRANSCRIPT
Welcome ToShining
Stars 2010
Change
SWITCHHow to Change Things When Change is HardChip Heath and Dan Heath
Dean FixenNational Implementation Research Institute
3 Surprises About Change
3 Surprises About Change• People problems may really
be situation problems
• Laziness may be exhaustion
• Resistance may be lack of clarity
3 Surprises About Change
3 Surprises About Change
How Do We Change?
Head – Rider
Heart – Elephant
Hands – Path/Destination
The Rider
StrengthsLong-term planning, direction
WeaknessesOverly analytical, indecisive
The Rider
The ElephantStrengths
Energy, drive, instinctive, love, compassion, sympathy, loyalty, gets things done
WeaknessesLazy, skittish, short-term payoff, does not respond to the Rider.
The Elephant
Direct the Rider
Follow the bright spotsScript the critical moves
(Implementation)
Point to the destination
Direct the Rider
Motivate the Elephant
Find the feeling
Shrink the change
Grow your people
Motivate the Elephant
Shape the Path
Tweak the environment(Implementation)
Build habits(Implementation)
Rally the herd
Shape the Path
Implementation
• Science “TO” Service
Science Implementation Services
Research DO NOW Data
What About This Step
Implementation
In theory there is no difference between theory and practice.
In practice there is.
Albert Einstein
Implementation
WexelblatGOOD
FAST
CHEAP
What Works!
Effective Intervention Practices
+ Effective Implementation Practices_______________________________
GOOD OUTCOMES
Implementation Research: A Synthesisof the LiteratureFixen, D.L., Naoom, S.F., Blase, K.A., Friedman, R. M. and Wallace, F. (2005).
http://www.fpg.unc.ecu/~nirn/resources.deatil.cfm?resourceID=31
Charge to you this conference
SMALL CHANGEKeep self-contained classes at the same or lower number this coming year.Serve more children where they presently are in the comminity – home, child care, community preschools
Accidents happen when things go wrong,
Unintended consequences happen when thinking (and feelings)
go wrong.
Nonsense at WorkJames McIntire