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Welcome to Quintiles’ Supplier Qualification Process

This document provides step by step instructions for the Quintiles Supplier Qualification Process. In order to become a qualified vendor for Quintiles, every supplier needs to answer a few mandatory questions in the Supplier Information Management (SIM) hosted on a secure Ariba platform. Let’s begin:

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• Enter the link provided in the email you have received or click on http://quintilesvm.supplier.ariba.com/register. You should be here:

• As shown above in red frame, if you already have an Ariba Account – Refer to Section 2. If you do not already have an Ariba Account, continue to Section 1 – For Suppliers who do not have an existing Ariba Commerce Acount.

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Section 1. For Suppliers who do not have an existing Ariba Commerce Account

• If Quintiles has initiated an account for you (you should have received an email confirming your account); Company Name, Country and Address will be Auto populated. Please validate and complete any missing/wrong information here. Please note that fields marked with * are mandatory.

• Product and Service Categories: Browse to select the closest match if you do not get the exact match.

• Ship-to or Service Locations: Browse to select the territories that your company serves. If your company offers global coverage, choose Global.

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• You should be here now:

• Enter user account information: Kindly note that the Name, Email ID & User name will be Auto

populated. • Enter the Password and select your secret question. Be sure to check the box at the bottom of the

screen that indicates you’ve read and agreed to Ariba Terms of Use and Privacy Statement. • Once done, press the continue button.

• To activate your Ariba account click on the link provided in the email from Ariba administrator.

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• You should be here:

• Continue to Section 3. Quintiles Questionnaire

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Section 2. For Suppliers who have an existing Ariba Commerce Account • If you have an existing account with Ariba, click on “Login” and enter your credentials.

• Enter your credentials to login and click on “Continue”.

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• Click on Go to Company profile.

• Select the “Customer Requested” Tab then click on the link on the left “Quintiles VM”.

• Continue to Section 3. Quintiles Questionnaire.

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Section 3. Quintiles Questionnaire

• The Quintiles questionnaire becomes visible. All required questions must be completed before the questionnaire can be submitted. Required questions are marked with `*` symbol. After submitting you will receive a confirmation of your submission. Remember to save your work at every step.

• Questions 2.1 through 2.15.5 are self-explanatory. Answer them accurately and completely – any unanswered/incorrectly answered question will result in unnecessary delay.

• Question 2.2 - Note that 2.2 should only be answered “Yes” if you’re currently taking part in an RFP process managed by Quintiles Procurement’s Strategic Sourcing team and have not yet been selected as the winning proposal. Otherwise, answer “No” to Question 2.2. Most vendors will answer “No” to this question..

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• Question 2.15.1 – To access the CDA (Confidential Disclosure Agreement) template, click on the link named "References". The CDA will need to be signed, dated and uploaded by clicking the link named "Attach a file". To become a qualified vendor, Quintiles requires every company to sign and date our Confidential Disclosure Agreement (CDA). Refer to the screenshot below:

• Questions in Section 3 (Questions 3.1 through 3.6) are about Basic Company Background and are self-explanatory.

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• Questions in section 4 provide the Business Contact and organizational structure of your company. Please provide a contact for sales and other inquiries.

• Section 5 of the questionnaire refers to Financial Solvency. This section is not applicable if a Dun & Bradstreet Number has been provided in question 2.6, however, the fields will need to be marked with a "Zero" in order to save and submit the form.

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If you did not provide a valid Dun & Bradstreet Number in question 2.6, please answer all the questions in section 5 fairly and accurately or provide a reason why they cannot be answered by choosing the “comment” button to the right of each answer.

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• Questions in section 6 are on Human Resource Services and will only be applicable for those

suppliers who intends to provide Temporary Labor (your employee, but with a Quintiles badge and Quintiles ID number) to Quintiles. Refer to the screenshot attached below:

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• The Qualification Questions are in Section 7, from questions 7.1 through 7.5. These are very critical questions that are the “heart” of the Vendor Qualification Process. You cannot become a qualified supplier if answers to any of the questions in this section are found to be inaccurate.

• Depending on how you answer, additional questions might become visible that include

Spreadsheets or Word Documents. Please download these attachments, complete them as appropriate, and upload them back into the system where indicated. (Reference document will

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always be found under the “References” link and the upload should be provided under the “Attach a file” link.

• When finished, click on the “Submit” button to complete the process. You will not be able to

submit until all required questions are answered.

• You will see an on-screen Ariba confirmation that your information has been submitted.

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Resources: http://www.quintiles.com/landing-pages/supplier-vendors

Frequently Asked Questions (FAQs):

1. What do we need to do when email id/password is locked/not working? Answer - Submit an email to vendor.management@quintiles.com and we will take care of the rest (alternatively you may contact Ariba support –see help link on Ariba page)

2. What if my company does not have a Dun & Bradstreet # Answer – Ideally every company needs to have Dun & Bradstreet #, but if you do not have one, leave the field blank and be sure to complete section 5 – Financial section.

3. Is it necessary to complete the questionnaire at once or can we save our work and come back to complete it later? Answer – You can save your work and come back to complete the questionnaire later but Quintiles will not be able to see or review any of your responses until you complete all of the required questions and successfully press the “submit” button. It is also recommended to save your work as you go to avoid timing errors.

4. If I have supplied to Quintiles before, do I still need to go through the Vendor Qualification Process to become a qualified vendor? Answer – Yes, it is important to become a Qualified Vendor to ensure continued business with Quintiles. If you were approached by Quintiles, then you are probably required to go through the qualification process in order to support ongoing business.