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Welcome to Our Virtual Connecting Space Alumni & Friends of The Columbia Coaching Certification Program Session 14: Friday October 9, 2020 Co-Host: Bruno Raynal, 3CP Alumni, Cohort 16 | Summer 2016 – France & Mexico

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Welcome to Our Virtual Connecting Space

Alumni & Friends of The Columbia Coaching Certification Program

Session 14: Friday October 9, 2020

Co-Host: Bruno Raynal, 3CP Alumni, Cohort 16 | Summer 2016 – France & Mexico

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Session 14: Friday October 9, 2020

Virtual Roll Call

▪ Name

▪ Location (City, State &/or

Country)

▪ Cohort (# &/ or Year) – if you

remember

▪ Word Cloud – See Next Slide

Use the Chat Feature….

NOTE: we’ll post slides and other materials on CCLA site

http://cclacolumbia.org/

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

An Hour Together

Objective 1:

▪ List some of the main triggers for Cultural

Transformation and visualize some

indicators of greatness (Framing Session)

Objective 2…

▪ Clarify ways to better address the need for

Cultural Transformation with our clients

(Breakout Rooms)

Objective 3…

▪ Assess the opportunity to cross the Allen

model with the 3C model (Application)

General Flow….

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Chaos - Main Triggers…

▪ Victimization grows.

▪ Absence of communication

▪ A certain disorder paralyzes and stops initiatives

▪ People regroup in “silos”

▪ Slowness, emerging burocracy

▪ Lack of employee engagement

▪ Absence of space to express ourselves

▪ Talent flight

Cultural Transformation

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Session 14: Friday October 9, 2020

ALLEN MODEL

▪ High performance:

– Harmonious combination: Impersonal-Personal and

interpersonal

– High involvement and empowerment of people

▪ Stability (back to basics):

– Pauses and spaces to listen to each others

– Trust others, Quick wins

▪ Chaos (Fire-Fighting Mentality):

– Blame and lack of ownership, Arrogance

– Silos and selfishness

The Stages of Organizational Development…

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Session 14: Friday October 9, 2020

Face Reality Build Trust

Empower and enable

people

2-WHAT MATTERS? 3-HOW TO MAKE

IT REAL?

1-WHAT´S UP?

Cultural Transformation

Prioritary focus

Context-Content-Conduct | T. Jackson Model …

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Session 14: Friday October 9, 2020

Listen to the Leadership Team’s expectations

Identify the main obstacles and potential areas of resistance

Organize (Plan) the whole program at the beginning

Create a task force(s) to support the Leadership Team

Help people get to know each other

Clarify the “Cultural gap manifesto”

Cultural Transformation

Entry and Contractng…

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Session 14: Friday October 9, 2020

Actual State

▪ Wrong mental models

▪ Resistance to Change

▪ Lack of Trust

▪ Lack of explicit rules

▪ Low engagement

▪ No Vision

▪ Loss of talents

▪ Low performance

Desired State

▪ Values matter: Responsability,

Humility, Integrity

▪ Encourage initiatives and innovation

▪ Better clarify expectations and rules

▪ No Silos

▪ Authentic communication

▪ Perfect coordination

▪ Mobilize employees around common

vision

▪ Sustained long term performance

Cultural Transformation

“The Cultural Gap Manifesto”…

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Session 14: Friday October 9, 2020

WAYS TO

BUILD TRUST

-

“FEEDBACK”

Tools toexplore DISC personality

profile

Whole-Team Feedback

Storytelling

Observe each others in several

circumstances

Cultural Transformation

Increasing Awarness…

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Session 14: Friday October 9, 2020

Break-out Rooms

Personal

▪ How do you define Culture?

▪ Why Culture matters?

Professional

▪ How do you address today the need for “Cultural

transformation” with your clients?

▪ What is the best way to impact their

company purpose?

▪ Timing…

Conversation | Peer Sharing….

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Session 14: Friday October 9, 2020

What´s happening to us?

FACE REALITY

What matters?

BUILD TRUST

How to make it real?

ENABLE AND EMPOWER

The CEO needs to take charge!

Set up a “Cultural Gap

Manifesto”

Feedback

Importance of “being before

doing”

Observe Behaviors and

understand their underlying

values

Track performance

Set up Goals and LT Vision Amplify with the rest of the

organization

Chaos / Context Stability / Content High-Performance / Conduct

1

2

3

4 6

5

7

8

Coaching for Cultural Transformation

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Session 14: Friday October 9, 2020

Impact on Group Transformation…

Cultural Transformation

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Session 14: Friday October 9, 2020

Need for solid ENTRY and CONTRACTING in the earlyphase: Define the keytriggers and set up a “Gap manifestó”

Identify the behavior patterns and underlying values to be changed

Build Trust among theleaders is a useful way toreach certain Stability

Importance to make a pause and to reflect on how webehave, what we do well and could do better

Cultural transformation isalso a “pretext” to empowerleaders and reach highperformance teams

Cultural Transformation

5 Powerful Learning Rules…

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Session 14: Friday October 9, 2020Source: Cooperrider, Sorensen, Whitney, & Yaeger (2000, pp. 7-16)

Coaching for Cultural Transformation

Theoretical Basis and/or Supporting Research

1)Dr Roger K.Allen (2012). The three stages of organizational development. The center for

organizational design www.centerod.com

(2)Fredy Kofman (2011). The conscious business. Punto de lectura. (2)49:50

(3)Barbara Gill (2017) Netflix culture deck- slide46 http://slideshare.net/mobile/BarbaraG

(4)RobertoMourey(2016)-

YoutubeTedxBarriodelEncino.Mettaliderazgo.Cultural transformation of high performance.

(5)Jim Collins (2001). Good to great. Level5 Chaos to concept. Harper business (1), 13

(6)Oscar Salazar Duque(2017). Relevance of the Theory of Chaos and Transdisciplinarity in

Strategic ManagementUniversidad. Empresa, Bogota 19 (33)137-161

(7)Terrence Maltbia.TheColumbiaCoaching Certification Program.Department of organization

and leadership. Teacher ́s college Columbia University. New York NY

(8)Ray Dalio (2017). Principles. An organization is a machine consisting of two major parts

Simon & Schuster. 2(5)299:300

(9) Roger Connors and Tom Smith (2011). Change the culture, change the game. (1) 1

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Cultural Transformation

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Session 14: Friday October 9, 2020

Check-out

Use Chat:

▪ “1” thing that stands out from

our time together

▪ Observation | Insight

▪ Implications

▪ What next?

For Now….

NOTE: we’ll post slides and other materials on CCLA site

http://cclacolumbia.org/

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Session 14: Friday October 9, 2020

Save-The-Dates

Our Next Virtual Connection Spaces Events….

▪ 15th Virtual Connection Spaces

Session | 3CP Community | October

23, 2020 | Topic: Coaching for Career

Reinvention | Co-Host: Rafael Sarandeses,

3CP Alumni, Cohort 22 | Summer 2019 –

Spain

▪ 16th Virtual Connection Spaces

Session | 3CP Community | November

6, 2020 | Topic: Team Coaching | Co-Host:

David Matthew Prior, 3CP Core Team

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Session 14: Friday October 9, 2020

Save-The-Dates

Our Next Virtual Connection Spaces Events….

HiveBrite Link:

https://mail.google.com/mail/u/0/#label/HiveBrite/FMfcgxwHNMWBbMtNMnqTBGLxvZJTrChQ

▪ 17th Virtual Connection Spaces

Session | 3CP Community |

November 20, 2020 | Topic: Coaching

for Executive Presence | Co-Host:

Susanne Mueller, 3CP Alumni, Cohort 1

| Summer 2008

▪ 18th and Beyond?

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Session 14: Friday October 9, 2020

Director’s Updates

May 9, 2020 Communication |

Themes…

▪ Connect

▪ Develop

▪ Grow

http://cclacolumbia.org/blog-post/re-3cp-faculty-director-

updates-connect-develop-and-grow-may-10th?edited=1

Co-Creating Our Future Together….