welcome to new otp training! - home - medicare
TRANSCRIPT
Welcome to new OTP Training!Starts promptly at 1:00 pm CT / 11:00 am PTRight/left-side menu:• Call in # with access
code and audio pin• Handouts – download
– Webinar PDF only– No CEUs
• Keep questions to previous/current slide– To “all panelists”– No scenarios please
December 2019 1
Questions
DisclaimerThis information release is the property of Noridian Healthcare Solutions, LLC. It may be freely distributed in its entirety, but may not be modified, sold for profit or used in commercial documents. The information is provided “as is” without any expressed or implied warranty. While all information in this document is believed to be correct at the time of writing, this document is for educational purposes only and does not purport to provide legal advice. All models, methodologies and guidelines are undergoing continuous improvement and modification by Noridian and the Centers for Medicare & Medicaid Services (CMS). The most current edition of the information contained in this release can be found on the Noridian website and the CMS website. The identification of an organization or product in this information does not imply any form of endorsement. CPT codes, descriptors and other data only are copyright 2019 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply.
• Noridian Medicare Website (https://med.noridianmedicare.com)• CMS Website (https://www.cms.gov)
December 2019 3
Acronymshttp://www.cms.gov/apps/acronyms
ACRONYM DESCRIPTION
CDC Centers for Disease Control & Prevention
CFR Code of Federal Regulations
EDI Electronic Data Interchange
FDA Food and Drug Administration
HHS Health & Human Services
MAT Medication-Assisted Treatment
MBI Medicare Beneficiary Identifier
MIPS Merit-Based Incentive Payment System
December 2019 4
Acronyms 2
http://www.cms.gov/apps/acronymsACRONYM DESCRIPTION
OUD Opioid Use Disorder
NPI National Provider Identifier
PTAN Provider Transaction Access Number
SAMHSA Substance Abuse & Mental Health Services Administration
SE Special Edition
SUPPORT Substance Use-Disorder Prevention Promoting Opioid Recovery & Treatment
December 2019 5
Agenda• Opioid Treatment Program (OTP) Overview• Special Medicare Enrollment • CMS-1500 Paper and Electronic
• Remittance Advice (RA)• Appeals• Noridian Medicare Portal (NMP)• Documentation• Billing, Coding and Payment Guidelines• Resources
6December 2019
General OTP Overview• Substance use disorders occur when the
use of alcohol and/or drugs (like opioids or tobacco) cause health problems or a disability
• Substance Use-Disorder Prevention that Promotes Opioid Recovery and Treatment (SUPPORT) for Patients and Communities Act outlines national strategies to help address opioid misuse– Effective October 2018
December 2019 7
SUPPORT Overview• Effective January 1, 2020, CMS Substance Use-
Disorder Prevention that Promotes Opioid Recovery and Treatment (SUPPORT) includes
• Special enrollment & strategies to address opioid misuse with links from the CDC, FDA & SUPPORT– https://www.congress.gov/bill/115th-congress/house-
bill/6/text– https://www.cdc.gov/media/releases/2019/s0424-advises-
misapplication-guideline-prescribing-opioids.html– https://www.fda.gov/drugs/drug-safety-and-availability/fda-
identifies-harm-reported-sudden-discontinuation-opioid-pain-medicines-and-requires-label-changes
8December 2019
SAMHSA Overview• Opioid Treatment Programs provide
medication-assisted treatment for Medicare beneficiaries diagnosed with Opioid Use Disorder (OUD)
• Must be certified/accredited by SAMHSA – Comply with all state laws/regulations– Regulations enforced by Drug Enforcement
Administration (DEA)• Payers: Medicare, Medicaid, Tricare,
Private9December 2019
OTP Legislation and Benefit• Legislation alleviate nationwide opioid crisis
1. Reducing abuse and supply of opioids 2. Helping individuals recover from opioid addiction
and supporting their families3. Establishing innovative and long-term solutions
• Medicare previously and currently covers office-based opioid treatment with buprenorphine and naltrexone– Historically not covered in OTPs– New benefit expands access to care Jan. 1, 2020
10December 2019
OTP Treatment Services
• OUD treatment services provided by OTPs include:– U.S. FDA-approved opioid medications for OUD treatment– Dispensing and administering medications (if applicable) – Substance use counseling– Individual and group therapy – Toxicology testing, including presumptive/definitive testing – Intake activities– Periodic assessments
• Allow OTPs to furnish substance use counseling, group and individual – Via two-way interactive audio/video communication technology,
clinically appropriate & increase access to care
11December 2019
Special Medicare Enrollment
Overview >Enrollment >Paper/EDI >Appeals >NMP >Documentation >Billing/Payment >Resources
OTP Enrollment
• Definition of an OTP per 42 CFR 8.2• Enrolled in Medicare • Fully certified and accredited by SAMHSA
approved body
13December 2019
OTP Certification• OTP provider completes certification and
accreditation process – Meet other requirements outlined in
https://ecfr.io/Title-42/cfr8_main or 42 Code of Federal Regulation (CFR) 8
• Program may apply to SAMHSA for provisional (initial) certification– While working towards accreditation with
SAMHSA-approved accrediting body– Provisional certification temporary for one year– Provisional certification granted from state/DEA
14December 2019
OTP Certification• OTP accreditation by SAMHSA regional
compliance officers– https://www.samhsa.gov/medication-assisted-
treatment/opioid-treatment-programs/compliance-officers
• Certification renewed annually or every three years depending on accreditation timeframe
• Apply for OTP certification at– https://www.samhsa.gov/medication-assisted-
treatment/opioid-treatment-programs/apply
15December 2019
OTP Enrollment Fact Sheet• Effective Oct 2019• 22 pages• https://www.cms.gov/
Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/OTP-enrollment-factsheet-MLN6325432.PDF
16December 2019
OTP Enrollment Now! • Submit application fee ($586 = 2019)
– https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/MedicareProviderSupEnroll/ MedicareApplicationFee.html
• Effective date cannot be earlier than SAMHSA certification date or Jan 1, 2020:1. Filing date of Medicare enrollment application
subsequently approved by Medicare contractor; or
2. Date first began furnishing services at new location
17December 2019
OTP EnrollmentPaper:• 855B application
– Sections 1-6, 8, 13, 15 or 16PECOS• Select My Associates• Select Create Initial Enrollment Application• Select Organization Name• Select Clinic/Group Practice• Select Opioid Treatment Program
– EFT information will be filled out within the application
18December 2019
OTP Enrollment-Supporting Documentation
• CMS 460– Not required
• IRS Documentation• CMS 588-EFT (Electronic Funds Transfer)
– Voided check or signed bank letter• Copy of SAMHSA Certification• Organizational Chart• CMS 1561 Provider Agreement signed by
current Authorized Official (AO) or Delegated Official (DO)
19December 2019
Enrollment Resources• CMS-1561 Agreement
– https://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/Downloads/ CMS1561.pdf
• CMS-460 PAR Agreement– https://www.cms.gov/Medicare/CMS-Forms/CMS-
Forms/downloads/cms460.pdf• CMS-588 EFT Authorization
– https://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/Downloads/CMS588.pdf
• SAMHSA Programs– https://www.samhsa.gov/
• CMS-855B Enrollment Application– https://www.cms.gov/Medicare/CMS-Forms/CMS-
Forms/Downloads/cms855b.pdf20December 2019
CMS-1500 Paper or Electronic Equivalent
Overview >Enrollment >Paper/EDI >Appeals >NMP >Documentation >Billing/Payment >Resources
CMS-1500 Form/Format• Items 11b, 14, 16, 18,
19, 24a– Once format selected, do
not intermix – 6 or 8 digit format– Date of birth must be 8
digit only – Items 12 and 31 exempt
• Items 3, 9b, 11a– 8 digit birth date =
MMDDCCYY
December 2019 22
Item 1 – Type of Insurance
Paper: Electronic: Loop Segment Description2000B SBR09 Medicare
Indicator =MB
December 2019 23
•Check “X” under Medicare
Item 1a – Insured’s ID Number
Paper: Electronic: Loop Segment Description
2010BA NM109 Subscriber Identifier
December 2019 24
•Patient’s NEW Medicare MBI # from Medicare card
1EG4-TE5-MK72
Item 2 – Patient’s Name
Paper: Electronic: Loop Segment Description
2010BA
NM103 SubscriberLast Name
NM104 Subscriber First Name
NM105 Subscriber Middle Name
December 2019 25
•Enter patient’s name exactly as Medicare card
Item 3 – Patient’s DOB & Sex
Paper: Electronic: Loop Segment Description
2010BA
DMG02 Subscriber Birth Date
DMG03 Subscriber Gender
December 2019 26
•Patient’s eight-digit birth date in CCYY/MM/DD format •Indicate Male or Female
Item 4 – Insured’s Name
Paper: Electronic: Loop Segment Description
2330A
NM103 Other Insured Last Name
NM104 Other Insured First Name
NM105 Other Insured Middle Name
NM107 Other InsuredSuffix (Jr., Sr.)
December 2019 27
•Leave BLANK•Item used only if Medicare is Secondary Payer (MSP)
Item 5 – Patient’s Address/PhonePaper: Electronic:
Loop Segment Description
2010BA
N301 Subscriber Address Line 1
N302 Subscriber Address Line 2
N401 Subscriber City Name
N402 Subscriber State Code
N403 Subscriber Zip Code
December 2019 28
Item 6 – Patient’s Relationship to Insured
Paper: Electronic:Loop Segment Description2000B SBR02 Individual
RelationshipCode
2320 SBR02 IndividualRelationship
Code (MSP)
December 2019 29
•Leave Blank if Medicare is Primary
Item 7 – Insured’s Address/PhonePaper: Electronic:
Loop Segment Description
2330A
N301 Other Subscriber Address Line 1
N302 Other Subscriber Address Line 2
N401 Other Subscriber City Name
N402 Other Subscriber State Code
N403 Other Subscriber Zip Code
December 2019 30
•Item only used for Medicare Secondary Payer (MSP) information•Only complete if Items 4,6 and 11 completed
Item 8 – Patient’s Marital, Employment or Student StatusPaper: Electronic:
Loop Segment DescriptionNot
MappedNot
MappedNot
Mapped
December 2019 31
•Check appropriate box for patient’s marital status and whether employed or student
Item 9 – Medigap Benefits
Paper: Electronic:Loop Segment Description
2330A
NM103 Other Insured Last Name
NM104 Other Insured First Name
NM105 Other Insured Middle Name
NM107 Other Insured Suffix (Jr., Sr.)
December 2019 32
•If no Medigap supplemental to Medicare benefits•Leave items 9a – 9d blank
Item 10a through 10c – Condition Relationship
Paper: Electronic: Loop Segment Description
2300
CLM11-1 Related Causes Code
CLM11-2 Additional Related Causes Code
December 2019 33
•Check “Yes” or “No” to indicate whether applies
Item 10d – Reserved for Local Use
Paper: Electronic: Loop Segment DescriptionNot
NeededNot
NeededAutomatic Crossover
December 2019 34
•Leave Blank – Not required by Noridian
Item 11 through 11c – Insured’s Policy Group or FECA NumberPaper: Electronic:
Loop Segment Description2320 SBR03 Insured’s Group
or Policy Number
December 2019 35
• Item 11 usually NONE with 11a-11c blank • Pertains to Medicare as secondary payer
Item 11d – Another Health Benefit Plan
Paper: Electronic: Loop Segment
Leave Blank Not Used by Medicare
December 2019 36
•Leave Blank - Not required for Medicare claims
Item 12 – Patient or Authorized Person’s Signature
Paper: Electronic:Loop Segment Description2300 CLM09 Release of
Information Code
December 2019 37
•Authorizes release of medical information necessary to process claim
•Name or Signature on File or SOF•Do not leave blank•Electronically indicated by “I” or “Y”
Item 14 – Date of Current Illness/Injury/Pregnancy
Paper: Electronic: Loop Segment Description
2300 DTP03
439 = AccidentDate
431= Onset of Current Illness
or Injury
2300 or 2400 DTP03
454= Initial Treatment Date
December 2019 39
•Date Format in CCYYMMDD
Item 15 – Same or Similar Illness
Paper: Electronic:Loop Segment
Leave Blank Not Used By Medicare
December 2019 40
•Leave blank. Not used by Medicare.
Item 16 – Dates Patient Unable to Work in Current Occupation
Paper: Electronic: Loop Segment Description
2300 DTP03
360 = Initial Disability
Period Start
361= Initial Disability
Period End
December 2019 41
•Indicates employment-related insurance coverage
Item 17 –Referring or Ordering Physician Name
Paper: Electronic: Loop Segment Description
2310Aor
2420F
NM103 DN= Referring Provider Last
NameNM104 Referring
Provider First Name
2420E
NM103 DK= Ordering Provider Last
NameNM104 Ordering
Provider First Name
December 2019 42
•Leave blank or enter qualifier DN or DK
Item 17a & 17b – Referring/Ordering Physician & NPI
Paper: Electronic: Loop Segment Description2310A
Or 2420F
NM109 DN= Referring Provider
Primary ID2420E NM109 DK= Ordering
Provider Primary ID
2310D NM109 DQ = Supervising
provider Primary ID
December 2019 43
Item 17a= Leave Blank
Item 17b=NPI of referring/ordering or supervising physician-name must be in PECOS system
Item 18 – Hospitalization Dates Related to Current Services
Paper: Electronic: Loop Segment Description
2300 DTP03
435= Related HospitalizationAdmission Date
096= Related Hospitalization Discharge Date
December 2019 44
• Leave blank as not used in OTP billing
Item 19 – Narrative Field
Paper: Electronic: Service Loop Segment Description
Medication not otherwise
specified
2300 or
2400
DTP03 Drug name, dosage, invoice not reflected in other G codes
December 2019 45
• OTP only needs Item 19 narrative completed when G2075 (medication not otherwise specified) with drug name, dosage, strength, invoice cost with shipping
Item 20 – Outside Lab Charges
Paper: Electronic: Loop Segment Description
2400
PS101 Purchased Service
Reference Number
PS102 Purchased Service Charge Amount
December 2019 46
•Mark No as outside lab not OTP involved•Required when billing for diagnostic tests subject to purchase price limitations
X
Item 21 – Patient’s Diagnosis
Paper: Electronic:Loop Segment Description
2300
HI01-02 ABK= Principal Diagnosis
CodeHI02-02 thru 12
ABF= Diagnosis
Code
December 2019 47
•Diagnoses entered in priority order•Use valid ICD-10-CM diagnosis(es)•Ensure ICD indicator is completed
Item 22 – Medicaid Resubmission
Paper: Electronic: Loop Segment
Leave Blank Not Used by Medicare
December 2019 48
•Leave Blank. Not required by Medicare.
Item 23 – Prior Authorization NumberPaper: Electronic:
Loop Segment Description
2300 or
2400
REF02 G1 = Prior Authorization
Number
X4 = Clinical Laboratory
Improvement (CLIA) Number
2300 REF02 LX = Investigational
Device Exemption (IDE) Number
1J = Care Plan Oversight Number
December 2019 49
• Leave blank as OTP does not need
Item 24A – Date of Service
Paper: Electronic:Loop Segment Description
2400
DTP01 472= Service Qualifier
DTP02 D8= Date Format that will appear in DTP03
DTP03 Date forEach
Procedure
December 2019 50
•Date span billing must be consecutive days•If not, bill each service on separate lines
01 15 20 01 15 20
Item 24B – Place of Service
Paper: Electronic:Loop Segment Description2300 CLM05-1 Place of
Service Code2400 SV105 Place of
Service Code(only if
different than CLM05-1)
• Enter only one place of service (POS) code• 58 (non-residential outpatient facility)
58
Item 24C – EMG
Paper: Electronic: Loop Segment
Leave Blank Not Used by Medicare
December 2019 52
•Leave Blank. Not required by Medicare.
Item 24D – Procedures, Services
Paper: Electronic: Loop Segment Description
2400
SV101-2 Procedure Code
SV101-3 Procedure Modifier 1
SV101-4 Procedure Modifier 2
SV101-5 ProcedureModifier 3
SV101-6 Procedure Modifier 4
December 2019 53
G2079
Item 24E – Diagnosis LinkPaper: Electronic:
Loop Segment Description
2400
SV107-1 1st Diagnosis Code Pointer
SV107-2 2nd Diagnosis Code Pointer
SV107-3 3rd Diagnosis Code Pointer
SV107-4 4th Diagnosis Code Pointer
December 2019 54
•Link only one diagnosis letter (A-L) from Item 21•If multiples, link primary
A
Item 24F - Charges
Paper: Electronic: Loop Segment Description2400 SV102 Line Item
Charge Amount
December 2019 55
•Enter charge for each service•Negative dollar amounts not allowed•No dollar signs, decimals, dashes, commas or lines
Item 24G – Days or Units
Paper: Electronic:Loop Segment Description
2400
SV103 UN= UnitMJ= Minutes
SV104 Service Unit Count
December 2019 56
•Enter number of days or units
Item 24H & 24I
Paper: ElectronicLoop Segment
Leave Blank Not Used By Medicare
December 2019 57
•Leave Blank. Not required by Medicare.
Item 24J – Rendering Provider NPI
Paper: Electronic: Loop Segment Description2310B
or 2420A
NM109 RenderingProvider Identifier
December 2019 58
Item 25 – Federal Tax ID
Paper: Electronic:Loop Segment Description
2010AA
REF01 EIN= Employers
Identification Number
SSN= Social Security Number
REF02 Billing Provider Tax ID Number
or Social Security Number
December 2019 59
•Description (EIN or SSN) specified to match provider’s Medicare file
Item 26 – Patient Account Number
Paper: Electronic: Loop Segment Description2300 CLM01 Patient
Control Number
December 2019 60
•OPTIONAL internal account number from provider’s office (ex. Patient’s Chart Number)
Item 27 – Accept Assignment?
Paper: Electronic: Loop Segment Description
2300 CLM07
Assignment or Plan Participation
Code
A= Assigned
B= Assignment Accepted on Clinical Lab
Services Only
C= Not Assigned
December 2019 61
A = Payment to ProviderC = Payment to Beneficiary
Item 28 – Total Charges
Paper: Electronic: Loop Segment Description2300 CLM02 Total Claim
Charge Amount
December 2019 62
Item 29 – Amount Paid
Paper: Electronic: Loop Segment Description
2300
AMT01 F5= Patient Paid Amount
QualifierAMT02 Patient Paid
Amount
December 2019 63
•Leave blank-only when patient pays•If any dollar amount entered, part or all of the payment goes directly to the patient, even if participating provider
Item 30 – Balance Due
Paper: Electronic:
December 2019 64
Loop SegmentLeave Blank Not Used By
Medicare
•Leave Blank. Not required by Medicare.
Item 31 – Signature of Provider
Paper: Electronic:Loop Segment Description2300 CLM06 Physician
Signature Indicator
December 2019 65
Item 32 – Service Facility Location
Paper: Electronic: Loop Segment Description
2310C
NM101 77= Service Location
NM102 2= Non-Person Entity
NM103 Facility NameN301 Facility
AddressN401 Facility CityN402 Facility StateN403 Facility Zip
Code
December 2019 66
Item 32a– NPI of Service Facility
Paper: Electronic: Loop Segment Description2310C NM109 Facility
Primary Identifier
December 2019 67
•Enter NPI of Service Facility•Mostly same as Item 33/33B
•Item 32B (shaded gray) not recognized by Medicare
Item 33 – Billing Provider Location
Paper: Electronic: Loop Segment Description
2010AA
NM103 Provider Last or Organization Name
NM104 Provider First Name
NM105 Provider Middle Name
N301 Provider Address
N401 Provider City
N402 Provider State
N403 Provider Zip Code
PER04 Telephone Number
December 2019 68
Item 33a – Billing Provider NPI
Paper: Electronic:Loop Segment Description
2010AA NM109 Provider Identifier
December 2019 69
Successful Paper Completion Tips• Use official, red drop-out
ink CMS-1500 form• Black ink only• Omit extraneous data• No white out/correction
tape/scribbling over• No handwritten corrections• No highlighting• If handwriting claims, use
block uppercase letters and numbers
• No smudges/discolorations • No post-it notes attached• Do not submit zero
charges (except MIPS)• No slashed zeros• No staples• Fold claims in envelope
with ‘Headspace’• 10 or 12 point font with
preferred “Courier New”
70December 2019
Claim Rejections• Rejected claim or MA130 denial• No denial remittance sent to provider
• Receive Notice of Determination (NOD) letter • No appeal or reopening rights
• Must resubmit claim with missing information (as if new claim)
• Do not indicate corrected claim
December 2019 71
RHC/FQHC Billing• Rural Health Clinics (RHCs) and Federally
Qualified Health Centers (FQHCs)– Must be fully enrolled through SAMHSA– OTP do not affect other services – Intensive outpatient (IOP) not involved
• Submit OTP services to Medicare Administrative Contractors (MACs) on CMS-1500 or 837P
• No UB-04 or CMS-1450 billing
December 2019 72
• Standard Payment Method only– Must be fully enrolled through SAMHSA– OTP do not affect other services
• Submit OTP professional services to Medicare Administrative Contractors (MACs) on 837P or CMS-1500
• No UB-04 or CMS-1450 billing
December 2019 73
Critical Access Hospital (CAH) Billing
Electronic Data Interchange Support Services (EDISS) Contacts
December 2019 74
EDISS Contact InformationHours of Operation(your time zone) 8 a.m. to 7 p.m. CT
Phone JF: 877-908-8431JE: 855-609-9960
Fax 701-277-7850Email [email protected]
Mailing AddressEDI Support ServicesPO Box 6729Fargo, ND 58108-6729
Website http://www.edissweb.com
Remittance Advice (RA)
• Payment/adjustment notice sent to providers from insurance contractors
• Explains reimbursement decisions, payments, denials and claim adjustments
• For more information, see Browse By Topic– JE
https://med.noridianmedicare.com/web/jeb/topics/ra– JF
https://med.noridianmedicare.com/web/jfb/topics/ra
December 2019 75
A/B Noridian Appeals Webpage• Noridian webpage
– https://med.noridianmedicare.com• Jurisdiction E/F; Medicare Part A/B• Browse By Topic – Appeals
• 5 levels of appeals with forms, tutorials, calculators, documentation requirements
77December 2019
Noridian Medicare Portal (NMP)
Overview >Enrollment >Paper/EDI >Appeals >NMP >Documentation >Coding/Payment >Resources
Utilize IVR or NMP • Two ways to access beneficiary information:
– Interactive Voice Response (IVR) or the Noridian Medicare Portal (NMP)
– Both need authentication • IVR guide includes availability, call-in tips, call
flow, authentication details, IVR guide & resources – JF
https://med.noridianmedicare.com/web/jfb/contact/ivr#guideflowchart
– JE https://med.noridianmedicare.com/web/jeb/contact/ivr
December 2019 80
Registration• https://www.noridianmedicareportal.com/• Free and secure, internet-based portal • Access beneficiary information, claims,
remittance advices and financial information
• Registration Guide on website– Browse By Topic/Noridian Medicare Portal
December 2019 81
Information You Will Need• NPI, PTAN, TIN, Trading Partner ID
– A/B Providers obtain Trading Partner ID from EDISS Connect
• https://connect.edissweb.com• http://www.edissweb.com
• Check number and amount (Provider Administrators)– Obtain from IVR
• Jurisdiction E: 855-609-9960• Jurisdiction F: 877-908-8431
December 2019 82
Steps of Registration• 7 Steps to Registration• Name, Phone Number, Email Address
– Create Username and Password• Account Sharing is not allowed• Enroll in Multi-Factor Authentication (MFA)
December 2019 83
Hours of Availability
December 2019 84
Jurisdiction A Jurisdiction DJurisdiction E
Part AJurisdiction E
Part BJurisdiction F
Part AJurisdiction F
Part B
Hours of Availability:Monday - Friday
6 a.m. - 7 p.m. ET 6 a.m. - 8 p.m. CT 4 a.m. - 7 p.m. PT
California4 a.m. - 7 p.m. PT
Nevada and Hawaii4 a.m. - 9 p.m. PT
6 a.m. - 8 p.m. CT 6 a.m. - 8 p.m. CT
Hours of Availability:Saturday
6 a.m. - 3 p.m. ET 7 a.m. - 3 p.m. CT 4 a.m. - 2 p.m. PT
California4 a.m. - 7 p.m. PT
Nevada and Hawaii4 a.m. - 7 p.m. PT
6 a.m. - 4 p.m. CT 7 a.m. - 5 p.m. CT
Available Functions• Eligibility and MBI Lookup Tool• Claim Status
– Self-Service Reopenings (Part B Only)– Additional Documentation Request and Submission– Comprehensive Error Rate Testing (CERT) Inquiry
• Financial– 1099 Inquiry
• Appeals Status and Submission • Remittance Advices
– Claim-Specific Remittance Advices– Full Remittance Advices
• Provider Enrollment• Message Center
December 2019 85
Eligibility• Offers the following information
– Effective and Termination Dates– Part B Deductible – Part D Enrollment – Healthcare Maintenance Organization (HMO)– Medicare Secondary Payer (MSP)– Home Health and Hospice– Inpatient Stays– End Stage Renal Disease (ESRD)– Preventive Services– Medicare Diabetes Prevention Program (MDPP)
December 2019 86
Medicare Beneficiary Identifier (MBI) Lookup Inquiry
• Use to obtain MBI if unable to from patient• January 1, 2020
– Claims with MBI only accepted• Patient SSN needed for inquiry
– Ensure patient’s Social Security Number (SSN) used which may differ from Health Insurance Claim Number (HICN), if benefits under spouse or other family member
December 2019 87
Claim Status Inquiry• Check status of submitted claims• Included in Claim Status
– Self Service Reopenings (Part B Only)– Medical Review Comments– Related Claim Details– Expanded Denial Details– Additional Documentation Request (ADR)
Submission and Status– CERT Inquiry
December 2019 88
Appeals
• Submit appeal for denied claims– Upload documentation to support appeal
• Check status of all submitted appeals• Notification letter of denial or partial
denials available in portal
December 2019 89
Contacts• Jurisdiction E
– Phone: 855-609-9960• Functionality: Customer Service• Accounts: User Security
• Jurisdiction F– Phone: 877-908-8431
• Functionality: Customer Service• Accounts: User Security
December 2019 92
Documentation
Overview >Enrollment >Paper/EDI >Appeals >NMP >Documentation >Coding/Payment >Resources
Documentation Requirements• Under Electronic Code of Federal Regulations
(CFR), Part 1304.03 titled Persons required to keep records and file reports at https://www.ecfr.gov/cgi-bin/ECFR?page=browse– Practitioners must keep records/inventories of all
controlled substances– Dispensed including approved buprenorphine – DEA record keeping requirements for buprenorphine
treatment go beyond Schedule III • Patients may return to prescribing physician after
receiving approved buprenorphine product– Physician can monitor while prescription taken– However, physicians should not store and dispense
controlled substances from pharmacy prescriptions
December 2019 94
Office of Inspector General (OIG)• Opioid manufacturer agrees to $225 million
global resolution of Criminal and Civil Investigations per Department of Justice (DOJ) and OIG finding – June 5, 2019 – Company admits illegal conduct promoting this
powerful Opioid painkiller Subsys (sublingual fentanyl spray)
– Violation of False Claims Act via payment of kickbacks and other unlawful marketing practices
December 2019 95
Billing, Coding & Payment Guidelines
Overview >Enrollment >Paper/EDI >Appeals >NMP >Documentation >Coding/Payment >Resources
Who Can Bill?
• Only approved OTPs may bill specific G code services– No other provider can bill for OTP
• OTPs cannot bill Medicare for non-OTP services
December 2019 97
Special Place of Service (POS) 58
• 58 Non-residential Opioid Treatment Facility– Location providing treatment for opioid use
disorder on ambulatory basis– Services include methadone and other forms of
Medication Assisted Treatment (MAT) • Effective January 1, 2020
December 2019 98
Billing OTP Weekly Treatments
• Codes describing OTP treatment services not considered physicians’ services and paid outside Physician Fee Schedule (PFS)
• Assigned flat dollar payment amounts • CMS adopted OUD treatment services
coding structure varied by medication administered
• 9 G-codes (G2067-G2075) and 5 intensity add-on G-codes (G2076-G2080)
99December 2019
Billing OTP Weekly Treatments 2
• Weekly (7-day contiguous period) that bundles described treatment with– Methadone– Oral buprenorphine, injectable buprenorphine,
buprenorphine implants (insertion, removal, and insertion/removal)
– Extended-release injectable naltrexone– Medication not otherwise specified– Non-drug bundle
• CMS Billing & Payment page for more information– https://www.cms.gov/Medicare/Medicare-Fee-for-
Service-Payment/Opioid-Treatment-Program/Billing-Payment.html
100December 2019
CY 2020 Payment Rates• Beneficiary copayment waived; deductible applies• CMS 1715-F Final Payment Rates
– https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/PhysicianFeeSched/PFS-Federal-Regulation-Notices-Items/CMS-1715-F
– https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/Opioid-Treatment-Program/Downloads/CY2020-OTP-Payment-Rates.pdf
• Drug costs = national average drug acquisition cost when Average Sales Pricing (ASP) not reported
• Non-drug costs = bundled delivery of counseling, exam, therapy, testing, assessments, intake activities, dispense/administer medications, etc. – Adjusted by geographic locality
101December 2019
Billing/Pricing Explanation
• HCPCS (Special billing G code)• Descriptor (G code description)• Drug Cost (Medication type) plus• Non-Drug Cost (Intake activities from last
slide) = equals Total Cost (Medicare allowable)
December 2019 102
HCPCS Billing & PricingAll service provisions by Medicare enrolled OTP
HCPCS Descriptor Drug Cost
Non-Drug Cost
Total Cost
G2067 Medication assisted treatment, methadone; weekly bundle including dispensing and/or administration, substance use counseling, individual and group therapy and toxicology testing
$35.28 $172.21 $207.49
G2068 Medication assisted treatment, buprenorphine (oral); weekly bundle including dispensingand/or administration, substance use counseling, individual and group therapy and toxicology testing if performed
$86.26 $172.21 $258.47
103December 2019
HCPCS Billing & Pricing 2
HCPCS Descriptor Drug Cost
Non-Drug
Total Cost
G2069 Medication assisted treatment, buprenorphine (injectable); weekly bundle includingdispensing and/or administration, substance use counseling, individual and group therapy,and toxicology testing
$1578.64 $178.65 $1757.29
G2070 Medication assisted treatment, buprenorphine (implant insertion); weekly bundle includingdispensing and/or administration, substance use counseling, individual and group therapy,and toxicology testing if performed
$4918.98 $407.86 $5326.84
104December 2019
HCPCS Billing & Pricing 3
HCPCS Descriptor Drug Cost
Non-Drug Cost
Total Cost
G2071 Medication assisted treatment, buprenorphine (implant removal);weekly bundle including dispensing and/or administration, substance use counseling, individual and group therapy, and toxicology testing
$ 0 $427.32 $427.32
G2072 Medication assisted treatment, buprenorphine (implant insertion and removal); weekly bundle including dispensing and/or administration, substance use counseling, individual and group therapy, and toxicology testing
$4918.98 $626.97 $5545.95
105December 2019
HCPCS Billing & Pricing 4
HCPCS Descriptor Drug Cost
Non-Drug Cost
Total Cost
G2073 Medication assisted treatment, naltrexone; weekly bundle including dispensing and/oradministration, substance use counseling, individual and group therapy, and toxicology testing
$1164.02 $178.65 $1342.67
G2074 Medication assisted treatment, weekly bundle not including the drug, including substanceuse counseling, individual and group therapy, and toxicology testing
$ 0 $161.71 $161.71
106December 2019
HCPCS Billing & Pricing 5
HCPCS Descriptor Drug Cost
Non-Drug Cost
Total Cost
G2075 Medication assisted treatment, medication not otherwise specified; weekly bundleincluding dispensing and/or administration, substance use counseling, individual and grouptherapy, and toxicology testing, if performed
$ ----- $ ----- $ -----
107December 2019
• Item 19 narrative/comment field must contain drug name, dosage, how administered and invoice cost
Intensity Add-On HCPCS• Next 3 slides with 5 G codes listed separately
– In addition with primary procedure• Adjust bundled payments rates if additional:
• Intake activities or periodic assessments performed
• Counseling or therapy furnished that substantially exceeds what’s specified in patient’s individualized treatment plan
• Take home dosing for methadone or oral buprenorphine provided
108December 2019
Intensity Add-on HCPCS 2
HCPCS Descriptor Drug Cost
Non-Drug Cost
Total Cost
G2076 Intake activities, including initial medical exam; complete, fully documented physical evaluation and initial assessment by a program physician or a primary care physician, or authorized healthcare professional under supervision of a program physician/qualified personnel that includes preparation of a treatment plan for the patient’s short-term goals and tasks the patient must perform to complete; the patient’s requirements for education, vocational rehabilitation, and employment; and the medical, psycho-social, economic, legal, or other supportive services that a patient needs, conducted by qualified personnel
$ 0 $179.46 $179.46
109December 2019
HCPCS Descriptor Drug Cost
Non-Drug Cost
Total Cost
G2077 Periodic assessment; assessing periodically by qualified personnel to determine the mostappropriate combination of services and treatment
$ 0 $110.28 $110.28
G2078 Take-home supply of methadone; up to 7 additional day supply
$35.28 $ 0 $35.28
110December 2019
Intensity Add-On HCPCS 3
HCPCS Descriptor Drug Cost
Non-Drug Cost
Total Cost
G2079 Take-home supply of buprenorphine (oral); up to 7 additional day supply
$86.26 $ 0 $86.26
G2080 Each additional 30 minutes of counseling in a week of medication assisted treatment
$ 0 $30.94 $30.94
111December 2019
Intensity Add-On HCPCS 3
Telehealth Office Monthly Services• G2086 ~ Office-based treatment for opioid use disorder,
including development of the treatment plan, care coordination, individual therapy and group therapy and counseling; at least 70 minutes in the first calendar month
• G2087 ~ Office-based treatment for opioid use disorder, including care coordination, individual therapy and group therapy and counseling; at least 60 minutes in a subsequent calendar month
• G2088 ~ Office-based treatment for opioid use disorder, including care coordination, individual therapy and group therapy and counseling; each additional 30 minutes beyond the first 120 minutes (list separately in addition to code for primary procedure)
December 2019 112
Billing Tips• Beneficiary may see:
– More than one OTP provider for weekly payment– May be treated at other OTP for “guest dosing”– OTP clinician and separate licensed Mental
Health provider in same week• To meet other drug & non-drug components
• Practitioner reflects name Item 17 - NPI 17B • No limit on length of time beneficiary
– In treatment and receive services• No special billing diagnosis(es)
December 2019 113
Billing Tips 2
• OTP codes weekly & Telehealth monthly• Threshold = one service per week• Determining when to bill add on codes
depends on original treatment plan – If above and beyond and well documented
• No date span on weekly billing – Bill first date treating beneficiary
• No technical/professional code split– One total rate based on geographic locality
December 2019 114
HHS Resource• October 10, HHS published “Guide for Clinicians
on the Appropriate Dosage Reduction or Discontinuation of Long-Term Opioid Analgesics”– https://www.hhs.gov/opioids/sites/default/files/2019-
10/Dosage_Reduction_Discontinuation.pdf– HHS guide provides advice to clinicians
contemplating or initiating change in opioid dosage – HHS does not recommend tapering opioids rapidly or
discontinuing suddenly; due to significant risks of opioid withdrawal, unless life-threatening issue confronts patient
116December 2019
CDC Opioid Outreach
• 11 online provider training listening module series (not all inclusive): – Recommendations from CDC – Implementing Opioid Prescribing Guidelines– Collaborative Patient-Provider Relationship
• https://www.cdc.gov/drugoverdose/training/online-training.html
117December 2019
Opioid Grants 2017/2018• Previously, SAMHSA granted regulations and
program-specific requirements when awarding Opioid Crisis Grants – Grants to States and territories for programs that
address opioid addiction– 21st Century Cures Act allowed SAMHSA award
$1 billion funding in 2017 and 2018 – Based on formula developed by agencies within
Department of Health and Human Services• Read full summary https://go.usa.gov/xm3E6• Read report https://go.usa.gov/xm3EF
118December 2019
AWV/IPPE Opioid Review – SE 18004
• Review of Opioid Use during initial Preventive Physical Examination (IPPE) and Annual Wellness Visit (AWV)
• https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNMattersArticles/downloads/SE18004.pdf
December 2019 119
Part D Opioid - SE 18016• 2019 Medicare Part D opioid overutilization
initiative effective January 2019• CMS published roadmap with details & three-
pronged approach to epidemic:1. Prevention of new cases of OUD; 2. Treatment of patients who already became
dependent or addicted to opioids; and 3. Utilization of data from across the country to better
target prevention and treatment activities. • https://www.cms.gov/Outreach-and-
Education/Medicare-Learning-Network-MLN/MLNMattersArticles/ Downloads/SE18016.pdf
December 2019 120
Chronic Pain NCDs - SE 19008• Integrative & Non-Pharmacological Chronic
Pain Management effective August 2019– Summarizes other chronic pain treatment options
• National Coverage Determinations (NCDs): – Electrical Nerve Stimulation (NCD 160.7)– Induced Lesions of Nerve Tracts (NCD 160.1)– Outpatient hospital pain rehabilitation (NCD 10.4) – Supervised exercise therapy for symptomatic
peripheral artery disease (NCD 20.35)• https://www.cms.gov/Outreach-and-Education/
Medicare-Learning-Network-MLN/ MLNMattersArticles/ downloads/SE19008.pdf
121December 2019
Reducing Opioid Misuse • CMS continues
promotion of safe pain management
• CMS roadmap updates• Video series• Learn more
– https://www.cms.gov/about-cms/story-page/reducing-opioid-misuse.html
December 2019 122
Reminders
• Take short polling survey – Pops up after closing out of webinar
• PDF on website under Drugs, Biologicals and Injections-Opioid Use Disorder
• No CEUs offeredThank you everyone for assisting our
Medicare beneficiaries!
124December 2019
CMS feedback Dec. 11 Webinar• Circumstances When More Than One OTP Can Bill for the Same Beneficiary in the
Same Week• There are limited clinical scenarios when a beneficiary may appropriately receive OUD
treatment services at more than one OTP within a 7 contiguous day period, such as for guest dosing or when a beneficiary transfers care between OTPs. In these limited circumstances, each of the involved OTPs may bill the appropriate HCPCS codes that reflect the services furnished to the beneficiary. We expect that both OTPs involved would provide sufficient documentation in the patient’s medical record to reflect the clinical situation and services provided. We will monitor the claims data to ensure that this flexibility is not abused.
• Availability of Locality Rate Charts• Locality Rate charts and information for OTPs to identify their locality-adjusted payment
rates are posted on our Billing & Payment page.• Physician Fee Schedule Final Rule – A Valuable Resource• Review of the final rule may be extremely helpful in increasing comfort with the policies for
this new benefit.•• https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/Opioid-Treatment-
Program/billing-payment
Tribal Opioid Response (TOR) grants• OIG The Substance Abuse and Mental Health Services
Administration (SAMHSA) has awarded a series of grants to combat opioid use disorder. These grants include State Targeted Response to the Opioid Crisis grants (Opioid STR) with approximately half of $970 million awarded in fiscal year (FY) 2017 and the other half awarded in FY 2018. In FY 2018, SAMHSA also awarded more than $930 million in the State Opioid Response grants (SOR) and approximately $50 million in Tribal Opioid Response grants (TOR). The purpose of the Opioid STR, SOR, and TOR grants are to increase access to treatment, reduce unmet treatment need, and reduce opioid overdose related deaths. This post-award audit will determine how select States or Tribal agencies implemented programs under the Opioid STR, SOR, or TOR grants.
• https://oig.hhs.gov/reports-and-publications/workplan/summary/wp-summary-0000427.asp