Welcome to JetBlue.2016 BLUECARPET GUIDE FOR NEW CREWMEMBERS

BlueCarpet@optum.comA FREE service provided by BlueBenefits

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Welcome to JetBlue. We know the first few days of any job are exciting—and they can be a little overwhelming too. You’ll hear a lot about the great benefits you have here at JetBlue. One of the most important things we want you to remember is that BlueCarpet is here for YOU—whether you’re trying to decide between the Green or Blue Medical Plan, connect with a nurse about your health condition or adjust a doctor’s bill. All this, and more, is provided for you for FREE by BlueCarpet. The good news is that, unlike some of your other benefits that you will need to select within your first 30 days at JetBlue, you don’t need to enroll in BlueCarpet and you don’t have to fill out any paperwork. BlueCarpet will be here whenever you need it.

BlueCarpet is just one of the many wonderful benefits of being a JetBlue Crewmember. We offer BlueCarpet because we care about you—and your health—and we want to be sure you and your family have ongoing support for a healthy, happy life.

So read through this guide, and then keep it around as a reference. If you have immediate questions, pick up the phone or send us a quick email. Any question. Any reason.

Have questions? Call 1-866-529-1675, email BlueCarpet@optum.com or visit lifeisbetterinblue.com/bluecarpet.

Welcome

TAKE US WITH YOU!

ANY QUESTION. ANY REASON.

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BlueCarpet can help you:• Understand your JetBlue Medical Plan and

Healthy Rewards• Get answers to everyday health questions• Speak to an experienced nurse when it comes to

complicated health conditions such as diabetes, multiple sclerosis (MS), back pain or cancer

• Find doctors and schedule your appointments • Resolve claims and billing issues• Establish a healthy lifestyle—lose weight, quit

smoking, get more exercise or improve your diet• Get help managing stress, anxiety or depression• Learn about your Health Accounts• Discover how to earn Healthy Rewards

Even if you don’t have a JetBlue Medical Plan, you can still call to speak with a BlueCarpet team member. All Crewmembers can participate in HealthyMoms HappyBabies, Healthy Rewards and the Special Needs Navigator program. Just call whenever you need us.

Why call BlueCarpet?

Maybe you’re wondering what a diagnosis means—or you just have a quick question about what’s covered

under your medical benefits. Whatever the reason, when it’s about your health, we’re here to help.

BlueCarpet is a FREE service available to all Crewmembers and their dependents enrolled in a JetBlue Medical Plan. Call today if you’re choosing your Medical Plan, and BlueCarpet can help you understand the differences between the Green and Blue options. BlueCarpet has two main features:

BlueCarpet Basics

My son has a fever. Should we go to urgent care?

Why wasn’t this claim covered?

How can I check my Health Account balance?

Can you help me find a specialist near my home?

What’s the best way to deal with allergies?

Can I mix these two medications?

Does my insurance cover chiropractic care?

What’s my Healthy Rewards total for this year?

My son has autism. What resources are available?

I have a new health condition. Can you help me understand my medication and set nutrition goals?

Call to speak with a nurse, 24/7. No question is too

big—or too small.

If you’re a Crewmember or dependent enrolled in a JetBlue Medical Plan, call to

speak with a BlueCarpet advocate.

Not sure where to go or feeling information overload? BlueCarpet can help talk through all of your questions and put together a plan with you.

Stressed about finding a new doctor?BlueCarpet can save you time by scheduling

appointments and finding resources near you.

Here is what Crewmembers are saying about their BlueCarpet experience:

Informational and helpful…so glad I called!

ANY QUESTION. ANY REASON.

Each tab in this booklet covers a different service offered by BlueCarpet.

Who can participate? Look for the WHO’S ELIGIBLE at the start of each section to find out. INTR

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Pick up the phone.If you’re a new Full-Time Crewmember, BlueCarpet will call to welcome you and answer any questions about your new benefits. Be sure to answer our call or,

better yet, don’t wait! Call us today at 1-866-529-1675. It’s completely confidential, and you’ll earn $25 in Healthy Rewards just for chatting with us.

Get Rewarded

Action Amount Who’s eligible?

Take the online quiz at lifeisbetterinblue.com/bluecarpet. This breezy quiz has just five questions.

$10 $10 if your spouse/domestic partner completes the quiz too

Full-Time and Part-Time Crewmembers

Work with a nurse to manage an ongoing health condition such as diabetes or cancer, or create a nutrition plan toward your goals.

$50 when you enroll$200 when you complete the program

Full-Time Crewmembers enrolled in a JetBlue Medical Plan

Take the Account Plans Tutorial at lifeisbetterinblue.com to learn about JetBlue’s medical options.

$100 New Full-Time Crewmembers enrolled in a JetBlue Medical Plan

If you’re new to JetBlue, we’ll call you to help you choose between the Green and Blue Medical Plans. Have questions now? Pick up the phone anytime to chat.

$25 Full-Time Crewmembers within their first 90 days of employment

JetBlue cares about your health, and we want to reward you for making smart choices such as learning CPR, working out or signing your child up for extracurricular activities. When you complete eligible activities, you’ll earn Healthy Rewards—cash to use toward your health expenses.

Discover all the ways you can earn Healthy Rewards and track your progress on RallySM, an interactive website powered by BlueCarpet. Rally is fun, easy and available via computer, smartphone or tablet anytime. Refer to the Rally section on page 8 of this brochure for further information.

Healthy Rewards are paid to the accounts linked to your Green or Blue Medical Plan. Not enrolled in a JetBlue Medical Plan? No problem! You will receive the dollars in a Healthy Rewards Account through our Business Partner, Optum. Refer to the Health Accounts section on page 10 of this brochure for further information.

If you’re a Part-Time Crewmember or if you are not enrolled in a JetBlue Medical Plan

$250

If you’re a Crewmember enrolled in the Blue or Green Plan

$400

If you’re a Crewmember and have dependents on your JetBlue Blue or Green Plan

$800

How much can you earn?

Record and track your Healthy Rewards earnings at jetblue.werally.com.

Here are just a few of the ways you can earn EXTRA Healthy Rewards:

Get started today! The entire list of Healthy Rewards can be found at lifeisbetterinblue.com/wellness.

Questions about Healthy Rewards?Visit lifeisbetterinblue.com/wellness, or give us a call at 1-866-529-1675.

Want to earn even more Healthy Rewards? Get ready to Rally. See the next page for new opportunities.

Where are my Healthy Rewards deposited? How can I access them? Learn more in the Health Accounts section on page 10.

ANY QUESTION. ANY REASON.

WHO’S ELIGIBLE: Available to ALL Crewmembers, even if you’re not enrolled in a JetBlue Medical Plan.

Here is what Crewmembers are saying about their BlueCarpet experience:

Loved the BlueCarpet nurse I worked with. Very patient, helpful and followed through with every question I had for me as well as my family members.

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WHO’S ELIGIBLE: Available to ALL Crewmembers, even if you’re not enrolled in a JetBlue Medical Plan, and enrolled spouses/domestic partners.

Rally for Healthy Rewards and a Healthier You

Available via smartphone, tablet or computer, Rally—powered by BlueCarpet—can help you make simple changes to your daily routine, set goals and stay on target. After completing a quick and fun survey, you’ll get personalized recommendations to help you reach your health goals and earn Healthy Rewards.

Get Started on RallyRegistering is easy. Just follow these steps:1. Visit jetblue.werally.com and click “Sign Up.”2. Enter your JetBlue email address and choose a password.3. Set your username and a profile image. Your username should be fun and memorable, but not your real name.4. Enter your participant info: Employee ID (your 5-digit Crewmember ID), first name, last name and date of birth.

Your covered spouse/domestic partner can use your Employee ID to set up their account.

Once you’re registered, it’s time to complete the Health Survey and start earning Healthy Rewards through Rally.

Win Cool StuffBut wait, there’s more! On top of Healthy Rewards, you’ll also earn Rally Coins for completing your Health Survey, Missions, Challenges and more. You can use Rally Coins to enter sweepstakes for a chance to win great prizes such as electronics, fitness gear and gift cards. To check your Rally Balance and see which sweepstakes are currently available, click “Rewards.”

Walk three miles a day.Get 7 to 8 hours of

sleep a night.

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Check Out MissionsAfter getting your Rally Age, you’ll receive personalized activity recommendations to reach your health goals. Rally will recommend Missions for you: simple activities designed to help immediately improve your diet, fitness and mood. Start easy, and level up when you’re ready.

Make Healthy Connections Join an online Challenge, participate in communities where you can connect with others about health topics important to you and stay up to date on health-related news.

Earn and Track Healthy RewardsWith Rally, you can view and complete available activities and track your personal progress toward earning Healthy Rewards. Click “Rewards” to see the dollars you’ve earned.

Get Your Rally AgeComplete the online Health Survey to get a measure of your overall wellness and earn Healthy Rewards. Where else can you earn $75 in 15 minutes or less?

Take Rally with YouRally is available online via your computer, smartphone or tablet. It even lets you connect with select online apps and wearables such as Fitbit®, Jawbone® and BodyMedia®.

Rally brings the BlueCarpet experience to Healthy Rewards, making it easier and interactive to earn and track your Healthy Rewards. Have questions? Call BlueCarpet at 1-866-529-1675.

Where are my Healthy Rewards deposited? How can I access them?

Learn more in the Health Accounts section on the next page.

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WHO’S ELIGIBLE: Available to ALL Crewmembers.• Dependent Care Flexible Spending Account (FSA): All Crewmembers• Health Reimbursement Account (HRA): Crewmembers enrolled in the Green Plan• Health Savings Account (HSA): Crewmembers enrolled in the Blue Plan• Health Care Flexible Spending Account (FSA): Full- and Part-Time Crewmembers not

enrolled in a JetBlue Medical Plan and Green Plan participants.

Manage Your Health Accounts

Health Advantage Suite Visit optumhealthfinancial.com to manage your account, 24 hours a day, 7 days a week.

The secure website enables you to:• File a claim online• Set up direct deposit to receive your

reimbursements faster• View up-to-the-minute account balances• Upload receipts and track expenses• View or download plan information, forms and

notifications

View your Healthy Rewards. Healthy Rewards are paid to the Health Account linked to your Green or Blue Medical Plan. Not enrolled in a JetBlue Medical Plan? No problem! You will receive the dollars in a Healthy Rewards Account.

You can track your Healthy Rewards—what you have earned and how you have earned it—by logging in to Health Advantage Suite to view your Health Account. For example, your Health Account may indicate that the $200 in Healthy Rewards you see was earned by completing your annual physical.

Use one card for all your accounts.Have more than one Health Account? Optum will give you a single payment card and website, so you can manage your accounts with ease. Use your card to pay right at the doctor’s office, or wait until you receive a bill from your provider. You can then pay online, or pay out of pocket and submit for a refund. You will be able to view your UnitedHealthcare or Anthem medical claims online via the Health Advantage Suite, so you can decide how and when to pay.

Your Health Care and Dependent Care Flexible Spending Account (FSA), Health Reimbursement Account (HRA) and/or Health Savings Account (HSA) will be administered by Optum. This means you will enjoy the Health Advantage Suite, which brings you an integrated website and mobile experience to manage your Healthy Rewards and Health Accounts.

Download the Health Advantage mobile app

iPhone users: Android users:

What’s my account balance?

How does my payment card work?

How quickly will I receive my deposits?

What can I use my Health Account dollars and Healthy Rewards on?

What’s the status of my claim?

How do I get a new card?

Did I receive my Healthy Rewards in my Health Account?

How can I use my Health Account dollars to pay for eligible medical expenses?

Because it’s all part of BlueCarpet, your advocate can help answer questions related to your Health Accounts.

1. Go to optumhealthfinancial.com and click “Log In”. 2. Click “Register now”. Enter your Social Security

number, date of birth, and last name. Click “Next”.3. Create your own unique username, password. Set

and enter security questions and email address. 4. Accept website terms & conditions.

Logging in to the Health Advantage Suite for the first time?

ANY QUESTION. ANY REASON.

Go mobile.The Health Advantage mobile app by Optum gives you access to your Health Account anytime, anywhere—even at 30,000+ feet with Fly-Fi. Take pictures of receipts and submit them for a new or existing claim, track your health care expenses, order a replacement card and more! The mobile app is available for both iPhone® and Android™.

Access directly from iTunes and Google Play stores

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Need to see a doctor right now? Open to ALL Crewmembers and their families (even if you don’t have a JetBlue Medical Plan). Connect anytime, anywhere with LiveHealth Online. Available 24/7/365, LiveHealth Online connects you face-to-face with a doctor via two-way video chat for just $20 a session. Just use coupon code JETBLUE4U to receive the special Crewmember rate.

STEP 1: Register online at livehealthonline.com anytime.

STEP 2: Get the LiveHealth Online mobile app at the Apple Store (itunes.apple.com) or Google Play Store (play.google.com). From there, use the app to simply pick a doctor and get the care you need. There’s no appointment necessary. Be sure to use coupon code JETBLUE4U to receive the special $20 rate.

See a Doctor Online AnytimeWHO’S ELIGIBLE: Available to ALL Crewmembers, even if you’re not enrolled in a JetBlue Medical Plan.

LiveHealth Online is great for colds, flus, allergies, sinus infections, poison ivy, pink eye, fevers, infections, bronchitis and more. The doctor can even send prescriptions directly to your pharmacy.

LiveHealth Online is not available in every state. To find out if it’s available where you live, visit livehealthonline.com.

Online at livehealthonline.com: $20 a sessionCoupon code JETBLUE4U

Need to see a doctor right now? Visit livehealthonline.com.

Expect Something Wonderful

As you complete the program, you will automatically earn points that can be redeemed for terrific baby gifts such as strollers, car seats, baby monitors, cribs, great gift cards and more. Get the details at jbhealthymoms.com.

Healthy RewardsEarn $50 for enrolling/$200 for completing the program (if you’re enrolled in a JetBlue Medical Plan).

WHO’S ELIGIBLE: FREE to ALL female Crewmembers—even if you’re not enrolled in a JetBlue Medical Plan—and to dependents enrolled in the Green or Blue Plan.

If you’re expecting a baby, CONGRATULATIONS! It’s an exciting time—and one that’s filled with a lot of questions. Get all the answers and support from a maternity nurse by enrolling in the HealthyMoms HappyBabies program.

Whether it’s your first or your third child, you’ll find helpful information about exercise, foods you should avoid during pregnancy, newborn care and more. You’ll work with the same nurse throughout your entire pregnancy (and up to six weeks after delivery).

To enroll in HealthyMoms HappyBabies, call BlueCarpet today.

Here is what Crewmembers are saying about LiveHealth Online:

I woke up groggy, stuffy, with a sore throat and fever. Unfortunately, I couldn’t get an appointment with my physician. I logged into the LiveHealth app using my mobile phone, and met with the doctor. She was extremely thorough … even asked to check out my throat using the webcam … and had my prescription sent to my local pharmacy within minutes. I was so grateful for this convenient service!

ANY QUESTION. ANY REASON.

Here is what Crewmembers are saying about HealthyMoms HappyBabies:

My wife has LOVED the HealthyMoms HappyBabies program! The support was wonderful. She has learned a lot about care for herself and our new baby. Great prizes!

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If you or a family member needs care after hours, you have other options besides the ER. We’re here to help you find the best type of care for you and get the most from your benefits.

Call us to find out your best—and most affordable—option. Available 24/7, we’re here to discuss your symptoms and sort out your choices, so you can

feel confident you’re making the right treatment decision. You can even call when you’re traveling.

Anxious about an upcoming doctor’s visit?BlueCarpet can help with questions to ask your doctor.

Accurate knowledge can help you feel empowered.

Connect for Expert Care and Earn Even More Healthy Rewards

Just for working one-on-one with a BlueCarpet nurse, you and your dependents will earn an extra $250 in Healthy Rewards when you complete the program.

WHO’S ELIGIBLE: Crewmembers and family enrolled in a JetBlue Medical Plan.

If you’ve been diagnosed with an ongoing health condition, you probably have a lot of questions—and a lot of worries. Skip the wondering and get answers and support from a nurse who understands your condition and can provide caring, personalized support. Your nurse can help you prepare for appointments, explain your medications, explore treatment options and more. If you need specialized care, BlueCarpet can further help you:

• Identify any gaps in your health management that may impact your health

• Find specialists and make appointments• Learn more about treatment costs and potential

cost savings• Establish a healthy lifestyle such as setting up a

nutrition and exercise plan • Resolve medical billing or claims issues

Offered at no cost to you, Enhanced Care Management offers the following personalized support for conditions including:

• PERSONAL HEALTH SUPPORT BlueCarpet can help you and your family manage a chronic or complex health condition, such as MS, heart conditions, HIV, prolonged hospitalizations, diabetes, low back pain, surgical procedures, anxiety, stress and more. Don’t see your condition listed here? Call to find out how we can help.

• CANCER SUPPORT PROGRAM If you’re dealing with any type of cancer, don’t go it alone. We’ll help you understand your diagnosis and explore your options for treatment. Our team of oncology nurses will be with you at every step including helping with the emotional side of cancer. We can also guide you to a quality doctor in your community or within the Cancer Centers of Excellence network.

• DIABETES Do you have diabetes, or have you been diagnosed with prediabetes? A BlueCarpet nurse will help you understand what these conditions mean and how exercise and adding nutritious foods to your diet can help you control your blood sugar.

Don’t see your condition on the list? Give us a call anyway. We will help!If you’re living with a health condition, don’t go it alone. Get expert advice and individualized support from BlueCarpet—tailored to your specific health needs. Call today to get started. If we see that you qualify for a program, we might even give you a call.

Overwhelmed by a diagnosis?BlueCarpet can help walk you through the process,

get a second opinion and make a plan.

Wondering Where to Go for Care?

WHO’S ELIGIBLE: Crewmembers and family enrolled in a JetBlue Medical Plan.

Designed to help you save time and money, our nurseline can help you day or night to:

• Determine if you should go to the ER, urgent care, a convenience care clinic or your doctor’s office

• Learn self-care for minor illnesses and injuries• Learn about possible benefits and risks of different

treatment options• Understand your diagnosis• Learn more about specific medications• Prepare questions for a visit to your doctor

Bilingual nurses are available to assist Spanish-speaking callers.

Here is what Crewmembers are saying about their BlueCarpet experience:

I was able to talk to a live person right away as soon as I called. I just moved to a new state, and she helped me find a doctor’s office that was open, so I could avoid the trip and expense of going to the ER.

Here is what Crewmembers are saying about their BlueCarpet experience:

I worked with a BlueCarpet nurse and she was great. She answered all of my questions. She gave great tips and advice to me on how to track my son’s asthma symptoms.

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Determine your benefits coverage and access services (medical, social services and educational systems)

Get Special Needs Support for Your Child

WHO’S ELIGIBLE: All Crewmembers enrolled in a JetBlue Medical Plan may participate in the program to receive assistance for their child with a mental or developmental need.

If you have a child with behavioral or developmental needs, contact BlueCarpet to speak with a Special Needs Navigator. We’ll help you navigate and find the right services from the medical, social services and educational systems. Our licensed mental health clinicians can help your family with:• Autism/Autism Spectrum Disorders• Attention Deficit Disorder/Attention Deficit

Hyperactivity Disorder• Mood Disorders such as Depression, Anxiety

or Bipolar Disorder• Behavioral or developmental needs resulting

from a separate medical condition

Don’t see your child’s need listed here? Call BlueCarpet anyway to see if we can help.

What is the BlueCarpet Special Needs Navigator Program?The Special Needs Navigator Program is a free program, helping guide families of children diagnosed with behavioral and developmental needs through the medical, social service and educational systems with the support of a licensed mental health clinician.

Why is JetBlue offering this program?Crewmembers have requested this type of support, and JetBlue wanted to develop a thoughtful assistance program, consistent with JetBlue’s Caring Value. JetBlue offers the program as a free service to Crewmembers to help ensure their child’s care plan includes the right mix of support from the JetBlue Medical benefits and community, state, federal and educational resources.

What credentials does the Navigator possess?The Navigator is a licensed mental health clinician with a Master’s degree(s) in such fields as Counseling, Health Administration and Social Work.

How is this program different from the services available through JetBlue?The Navigator is a dedicated resource who is a licensed mental health clinician specializing in children’s care needs. The Navigator not only will serve as a guide for the available community/state/federal resources but also is trained and able to help Crewmembers and their families understand the related resources available through JetBlue’s Benefits, including answering questions about in-network pre-certified Applied Behavioral Analysis (ABA) therapy coverage.

Here is what Crewmembers are saying about their BlueCarpet experience:

Great service! Called and got help with getting the right therapy for my son. Everyone was great and helped me the entire way through!

If you have a child with special needs, call today to begin working with a Special Needs Navigator.

A Special Needs Navigator can help you:

Find available transportation to connect your child to appointments and services such as available after-school programs

Work with your local school district to create an individual education plan where available

Make an appointment with in-network resources and research associated costs

Understand ABA therapy coverage—with JetBlue Medical Plan benefits—including:

• Skills training (e.g., activities of daily living, social, coping)

• Behavioral therapy (e.g., family, group, individual)• Consultative services (e.g., agencies,

community services)• Therapies covered by your Green or Blue Plan

(physical, occupational, speech)

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Considering spinal surgery? Make sure you get all the information—and expert assessment—before you make a decision. If you’ve had an abnormal MRI, tried conservative treatment such as physical therapy or injections without improvement, or been told by your current physician that you might be a candidate for surgery, we’ll help you take the next step by connecting you with a Blue Surgical Center of Excellence (COE).

JetBlue’s Blue Surgical COE is a network of hospitals that deliver a higher standard of quality care for Crewmembers and dependents requiring spinal surgery. COE hospitals use specialized surgeons and clinicians to develop personalized treatment plans—a more patient-focused approach for improved outcomes. When you work with a COE, you’ll experience concierge-level support including comprehensive, in-person support from your initial call to your spine evaluation to your transition home.

If you’re enrolled in a Medical Plan through JetBlue and qualify for this program, Health Design Plus will help you schedule travel to a COE hospital and pay for the medical services at 100% while at the COE. There’s no deductible or coinsurance if you’re in the Green Plan. If you are in the Blue Plan, you have to meet your deductible before the surgery can be covered 100%. (It’s an IRS rule.)

JetBlue even pays for most travel expenses such as transportation, lodging and meals while at the COE city. If there is no need for surgery, you may still get coverage for evaluation, diagnostics and conservative treatment.

Want to learn more? Get all the details at lifeisbetterinblue.com/COE, or call BlueCarpet.

Get Back in Action NotesWHO’S ELIGIBLE: Crewmembers and family enrolled in a JetBlue Medical Plan.

Here is what Crewmembers are saying about their BlueCarpet experience:

BlueCarpet is an amazing program! They helped prep me for my surgery and provided support afterwards. My BlueCarpet nurse gave me more than I could ever expect!

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BlueCarpet will respond to your email using a secure email system. For your privacy, please do not include personal health information in your first email to BlueCarpet@optum.com.

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. For Crewmembers who are covered under the JetBlue health plan, BlueCarpet is available at no additional cost as part of such health plan. For Crewmembers NOT covered under the JetBlue health plan, BlueCarpet is available at no additional cost as part of your benefits. CERTAIN PROGRAMS OR SERVICES ARE AVAILABLE TO CREWMEMBERS WHO ARE COVERED UNDER THE JETBLUE HEALTH PLAN ONLY. CONTACT YOUR BLUECARPET OR PEOPLE DEPARTMENT REPRESENTATIVE FOR MORE INFORMATION. The information provided is for informational purposes only. Program representatives cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law, and as such they may use or disclose the information you provide in furtherance of the BlueCarpet program; or, for Crewmembers who are covered under the JetBlue health plan, other services in furtherance of such health plan. Discuss with your doctor how the information provided is right for you. This is not an insurance program and may be discontinued at any time. Please refer to your plan materials for complete information.

Health Savings Accounts (HSAs) are individual accounts offered by Optum BankSM, Member FDIC. Flexible Spending Arrangements (FSAs) and Health Reimbursement Arrangements (HRAs) are administered by OptumHealth Financial ServicesSM. Rally Health provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor’s care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities. No sensitive account information is ever stored on your mobile device; secure encryption is used to protect all transmissions.

The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.

Optum, 6300 Olson Memorial Hwy., Golden Valley, MN 55427 U.S.A.

© 2015 Optum. All rights reserved. A14885 48651A-102015

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