welcome pack - resource group · airbus site. the residence is a real haven of peace and quiet,...
TRANSCRIPT
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Welcome Pack Airbus GAP - France
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CONTENTS
Activity Page Number
Front Cover 1 Contents 2 Contacts 3 Toulouse Hotels 4 Saint Nazaire Hotels 5 Relocations Services / Essential Documents 6 Language Lessons 7 Schooling 8 Health Care 9 Hospitals and English Speaking Doctors / Dentists; Toulouse 10 Saint Nazaire 11 Driving in France / Car insurance 12,13 Useful Links / Info 14
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CONTACTS
Newmarket (Recruitment / Administration)
POSTAL ADDRESS
Office Suite 7, Rookery House, Newmarket, Suffolk, CB8 8EQ
Tel: +44 (0) 870 4424 340
Fax: +44 (0) 870 4224 320
Email: [email protected]
RECRUITMENT
Lorraine Ventress
Senior Consultant
Email: [email protected]
Tel: +44 (0) 1638 672 887
Lauren Fordham Recruitment Consultant Email: [email protected] Tel: +44 (0) 1638 672 890
GAP
Hilary Keutgen
GAP Administrator
Email: [email protected]
Tel: +44 (0) 1638 672 882
Worcester (Payroll / Accounts)
POSTAL ADDRESS
Resource Group Limited, Teme House, Whittington Rd, Worcester, WR5 2RY
Tel: +44 (0) 845 375 2500
Fax: +44 (0) 845 375 2501
Email: [email protected]
PAYROLL
Ian McLean
Payroll Manager
Email: [email protected]
Tel: +44 (0) 1905 368 584
ACCOUNTS
Adam Pearson
Financial Administrator
Email: [email protected]
Tel: +44 (0) 1905 368 551
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TOULOUSE HOTELS
Resource will book you your first 30 days hotel accommodation for the start of your contract. You have this period to
find yourself suitable accommodation for the remainder of your contract, which the relocation companies will assist you
with during this time. Below are some frequently used hotels in Toulouse & Saint Nazaire, if you wish to be booked in
to a particular hotel below, please let us know when arranging your start of contract travel, otherwise, we will book you
into any one of the below, depending on availability.
Park & Suites Prestige – Blagnac (Aéroport)
10 Revolution Square
31700 Toulouse
+33 (0) 561 160 909
www.parkandsuites.com/en/apparthotel-toulouse-aeroport-blagnac
Park & Suites Prestige Toulouse Blagnac is situated near the A380 site,
just a few minutes away from Toulouse Airport and city center. 110
Single / Double rooms to prestigious classic Deluxe Suites, all with free
unlimited WIFI (Ethernet cables), free outside parking and shuttle service
from
06:00 – 23:00 Mon-Fri on request (excludes bank holidays).
Park & Suites Elégance – Cornebarrieu 3 Path Plane 31700 Toulouse Tel: +33 (0) 534 572 500 www.parkandsuites.com/en/cornebarrieu-toulouse-appart-hotel
Park & Suites Elegance Toulouse Cornebarrieu aparthotel is located near the main access to and from Toulouse Blagnac Airport and close to the Airbus site. The residence is a real haven of peace and quiet, designed for your comfort and well-being. 150ft wide Air conditioned apartments, free unlimited WIFI (Ethernet cables), free outside parking, 24hr reception desk and a shuttle service to / from the Airbus site & Toulouse Airport (more information available at the reception desk).
Park & Suites Elégance – Purpan 4 Impasse de Lisieux 31000 Toulouse Tel: + 33 (0) 534 509 700 www.parkandsuites.com/en/appart-hotel-toulouse-purpan
Park & Suites Elegance Toulouse Purpan aparthotel is on the outskirts of Toulouse in a quiet, wooded area, near the aerospace center and Zenith. Guests have the choice of 108 spacious, elegant and well-bed apartments, free unlimited WIFI (Ethernet cables), free outside parking & a 24hr reception desk.
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SAINT NAZAIRE HOTELS
Resource will book you your first 30 days hotel accommodation for the start of your contract. You have this period to
find yourself suitable accommodation for the remainder of your contract, which the relocation companies will assist you
with during this time. Below are some frequently used hotels in Toulouse & Saint Nazaire, if you wish to be booked in
to a particular hotel below, please let us know when arranging your start of contract travel, otherwise, we will book you
into any one of the below, depending on availability.
Ker Juliette – La Baule Pornichet 2 Avenue of Blueberry 44380 Pornichet +33 (0) 240 112 200 www.hotel-kerjuliette-bretagne.com The Ker Juliette Pornichet is situated 70km from Nantes International Airport and 4km from Pornichet train station. The hotel accepts dogs / cats in the residence and includes 24hr reception desk, free internet access, swimming pool / sauna, fitness room and secure parking.
Adonis – La Baule 53 Avenue Maréchal Franchet d’Esperey 44500 La Baule +33 (0) 240 117 272 www.adonis-residence-labaule.fr Set just a 10 minute walk from the 8km long La Baule beach, 1km from La Baule city center and 20km from St Nazaire, guests can enjoy the self catering apartments that offer living areas with flat screen TV’s and cable channels and a bathroom with shower, including free WIFI in all areas of the hotel, an outdoor pool / sun terrace, babysitting / child services and soundproof rooms. Both English & French are spoken by the hotel staff.
Appart’City Océan – Saint Nazaire 4 Rue Jeanne Chauvin 44600 Saint-Nazaire +33 (0) 277 815 454 www.appartcity.com Located just 5 km from the centre of Saint-Nazaire, Appart’city Saint Nazaire Océan offers self-catering accommodation with modern décor. The beach is only a 5-minute walk away. All accommodation features a living area with a flat-screen TV, a desk with cable internet, telephone and a bathroom with a bath or shower and free toiletries. The kitchenette includes a microwave, stove and refrigerator.
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RELOCATION SERVICES
Renting a house or apartment isn't too difficult, but furnished accommodation is hard to find and the vast majority of
accommodation is rented on an unfurnished basis – a 3 bed unfurnished house will cost around 1,000€ per month - and
for the furniture there's an Ikea in Toulouse too! Most rentals are through agencies (Immobiliers) and you'll normally
have to pay 1 months rent as a deposit, plus the first month's rent and the agent's charge of about a month's rent too,
but you will be reimbursed by Resource for the first month’s rent and agency fees. The Security deposit is not
reimbursed, as you will reclaim this from the landlord when you leave the property. Our Relocation Service Providers
are on hand to assist you in home searching, as well all other things needed when you relocate to another country, such
as opening bank accounts, local area guides / information, child schooling & language lessons etc. Resource will provide
the service providers with your details and they will contact you themselves, so no need to do anything there, just rest
assured that it will all be taken care of for you, minimizing the stress that comes with relocation. There are two main relocation companies in France which we must use for assistance. These are as follows:
Susan Hutton – Toulouse Mélanie Ficher – Saint Nazaire Email: [email protected] Email: [email protected] Tel: +33 (0) 616 471 587 Tel: +33 (0) 251 129 450
ESSENTIAL DOCUMENTS
When travelling to France, you will need various documents (usually originals) to provide to the relocation companies, necessary
for setting up rental agreements etc, as well for other enrollments such as health care and schooling. Please be sure to carry
with you the following documentation:
Passport
Birth Certificate(s)
Marriage Certificate
Driving License(s)
EHIC Card
Health Papers (A1 / S1 if received)
IMPORTANT!
Please remember to keep all receipts relating to your cost of living, as HMRC may request to see proof of this expenditure to support your tax free allowance payments.
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LANGUAGE LESSONS
Once in France, you & your Partner are entitled to 60 hours of language lessons each. This can be done as 60 hours each for single lessons or 120 hours combined in a group lessons (2 or more learners at a time). There are two main language schools which we must use in France in order for your tuition to be paid by Airbus. Please do not use any other unauthorised schools, as Airbus will not pay for these costs and you will be liable to pay for them yourself.
The authorised language schools for Toulouse & Saint-Nazaire are as follows:
TOULOUSE
Adecco Formation Ms. Florence Guillon ZAC du Grand Noble Park du Millénaire Bat 2 Avenue de l’Escadrille Normandie Niemen 31700 Blagnac Tel: +33 (0) 5 61 16 42 24 www.adeccoformation.fr
SAINT-NAZAIRE La Baulé Langues M. Samuel MÊME - Directeur 307 Avenue de Lattre de Tassigny 44500 LA BAULE Tel: +33 (0) 2 40 91 26 88 www.la-baule-langues.com If you wish to use this entitlement, please notify the GAP Administrator located in the Newmarket office and this will be arranged for you. The language school will be notified of your intent to start lessons and will contact you to arrange this, you do not need to do anything else. Please Note – Only tuition of language lessons are covered by GAP, no costs for materials / books etc will be paid,
these will need to be covered by yourself.
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SCHOOLING
The company will reimburse schooling costs within limits for the education of accompanying children from 3 years old up to the end of secondary school (A Levels). Payment of school fees by the company is subject to the approval of “Expatriate Management”. The company reserves the right to refuse or limit the level of school fees paid when a suitable and less costly alternative is available. Whenever possible the company will pay the schooling expenses directly to the school. The entitlements described below apply to dependent children of the assignee and partner but will also apply to the assignees who become parents during the course of the assignment. Should the assignee meet a partner with dependent children after the start of the assignment, the company will not pay any school costs for the children concerned.
Tuition Fees The company designated service provider will provide information about schools and kindergarten and assist with the school registration process. The costs of registration, tuition fees, school insurance and test fees will be paid directly by the company or reimbursed to the assignee for:
• Pre-School from the age of 3 • Primary School • Secondary School
The first priority is to provide schooling in the home country curriculum of the assignee’s children wherever possible. If no suitable school is available, the company will pay the costs for an alternative international school. Should the assignee decide to register his / her children to a different school than the one recommended and approved by “Expatriate Management”, the company will not pay the tuition fees for the school.
Transportation to and from school The company will pay costs for the school bus to and from school, if the school arranges such transportation. If no such transportation is available the company will not pay for any transportation costs to and from school.
School uniforms If uniforms are mandatory requirements from the school, the company will pay the costs for 2 sets per academic year and per child. Uniform is defined as a required piece of clothing with the name and / or logo of the school, which has to be purchased at the school or made especially for the school. In cases where the school defines a colour code only, e.g. white shirt, grey trousers, white socks, etc., this would not be considered a uniform and the company will not reimburse any costs for such items. At present, there is no International school located in Saint Nazaire. The International School which your children must attend in Toulouse is as follows: International School of Toulouse Principal – Carolyn Steinson 2 Allée Herbaudière 31770 Colomiers Tel: +33 (0) 5 62 74 26 74 www.intst.eu/
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HEALTH CARE
Emergency Numbers
European Emergency Number – 112
It is not possible to call 112 without a SIM card In addition to French, the calls can be answered in 40 languages thanks to the help of interpreters.
Alongside 112, the following emergency numbers are available:
Ambulance, Medical Emergency (Samu): 15
Police (Gendarmerie National): 17
Fire Department & Rescue Squad (Pompiers): 18
Missing Children: 116000
24 hour Medical Emergency Service SOS Médecins: 0 826 464 444
Medical Treatment
France has one of the best NHS systems in the world and you will find the standard of treatment here far superior and
quicker, than the UK.
If you have an accident or are taken ill at work, you should first of all go to the Medical Centre (Poste) and they will either
treat you or recommend you visit a doctor / hospital.
Regarding the cost of treatment; you should already have brought with you from the UK your EHIC card. This should
cover you for your first 180 days in France but, since you are working here and paying UK class 1 National Insurance,
we will apply for an A1 / S1 for you and will advise you when this is received & send to you or your Link Man.
Once received, you need to keep your A1 / S1 in a safe place for future reference, DO NOT THROW AWAY OR
DISCARD as original documents will be required.
If you need information about your French health insurance rights, call the special advice line
provided by the l’Assurance Maladie. The service is provided in English.
Call 0 811 36 36 46 from within France and 0033 811 36 36 46 from abroad.
If you visit a doctor, dentist or hospital as an outpatient, you will be expected to pay for the treatment at the time. If you
are hospitalised as an emergency, normally the bill will come to you later. In all cases it is your responsibility to pay the
bill then claim back the cost from the French authorities. To do this, you visit the Assurance De Maladies in Toulouse
and take with you the medical receipts, your A1 and your French bank account details. Reimbursement of charges made
for medical treatment (normally around 70% of the cost) will be made direct to your French bank within a month or so.
Dental treatment is more difficult - generally speaking you will only get a small percentage of the cost of dental care
reimbursed.
For more advice about what UK and French benefits are available to Britons living in France and
information on driving regulations, taxation and pensions visit the FCO website.
Reimbursements are claimed from the local CPAM office (Caisse Primaire D‘Assurance Maladie) in France. You will
need to provide the treatment form (feuille de soins) with stickers from the medicine packaging, copies of receipts and
prescriptions, a copy of your EHIC & A1 certificate, your address of residence and your bank details, including IBAN and
BIC. Confirmation of your refund will be sent to your home address.
If you have had to pay for the cost of your care and have been unable to claim a refund during your stay in France you should contact the Overseas Healthcare Team (Newcastle) on 0191 218 1999 (Monday - Friday, 8am - 5pm) on your return to the UK. However, this process will take longer than claiming for a refund in France.
For more information visit the CLEISS website or email [email protected]
Find information about reimbursements rates (In French only)
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Hospitals and English Speaking Doctors / Dentists
TOULOUSE Hospitals
HÓPITAL JOSEPH DUCUING
15 rue Varsovie
31076 Toulouse Cedex
Tel : 05 61 77 34 00
RANGUEIL HOSPITAL
1 Avenue du Pr Jean Poulhés
TSA 50032
31059 Toulouse Cedex
Tel : 05 61 77 22 33
Ophtalmologiste
Dr. Jean Loup Delfour
Clinique Saint Jean Languedoc
20 route de Revel
31077 Toulouse
Tel : 05 61 54 90 75
Dr. Laurence Lesueur
Ophthalmology Jeanne d’Arc Centre 39 bd Strsbourg 31000 Toulouse Tel : 05 61 12 66 55
General Practitioners
Dr. Jean Abecassis
3 rue des Lois
31000 Toulouse
Tel: 05 61 74 12 61
Dr. Serge Bismuth
59 rue de la Providence
31000 Toulouse
Tel : 05 61 80 01 23
Dr. Alain Campourcy
53 bis route de Blagnac
31000 Toulouse
Tel : 05 61 57 07 21
Dr. Pierre Khalifa
67 rue Alsace Lorraine
31000 Toulouse
Tel : 05 61 21 03 83
Dr. Mark Beck
1 Avenue Cornaudric Union
31000 Toulouse
Tel: 05 61 74 12 61
Dermatologists
Dr. Herve Jouas
13 rue Bayard
31000 Toulouse
Tel : 05 61 63 91 12
Dr. Marty Michéle
40 Boulevard Récollets
31400 Toulouse
Tel : 05 61 53 18 87
Dentists
Dr. Fabienne Dravet
48 Allée de Barcelone
31000 Toulouse
Tel : 05 61 21 55 16
Dr. Sylvie Dahan
47 Avenue Honoré Serres
31000 Toulouse
Tel : 05 61 21 72 29
Dr. Emmanuelle Georges
53 Avenue Honoré Serres
31000 Toulouse
Tel : 05 34 41 63 11
Dr. Michel Rauffet
4 Bis Place Alfonse Jourdain
31000 Toulouse
Tel : 05 61 21 06 16
Dr. Valérie Bénizri-Bounan
29 Avenue Minimes
31200 Toulouse
Tel : 05 61 22 88 11
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SAINT NAZAIRE
Hospitals
CENTRE HOSPITALIER SAINT-NAZAIRE:
Boulevard Georges harpak
44600 Saint-Nazaire
Tel: 02 72 27 80 00
CLINIQUE DU JARDIN DES PLANTES:
42 Rue Jean Macé
44600 Saint-Nazaire
Tel: 02 40 00 17 17
Ophtalmologiste
Dr. Vincent Paire
9 rue Pierre Mendesfrance
Saint Nazaire
Tel : 02 28 54 08 71
Dr. Patrick Bousseau
28 bd de l’Univesité
Saint Nazaire
Tel : 02 40 22 48 39
General Practitioners
Dr. Thierry Joubaud
99 bd Dumont d’Urville
Saint Nazaire
Tel: 02 40 88 40 88
Dr. Cédrick Presle
51 Rue d’Anjou
Saint Nazaire
Tel : 02 40 22 56 65
Dr. Philippe Leroy
51 Rue d’Anjou
Saint Nazaire
Tel : 02 40 22 56 65
Dr. Hervé Le Derff
9 rte Fort de l’Eve
Saint Nazaire
Tel : 02 40 91 00 00
Dr. Guy Monnier
3 bd Renaissance
Saint Nazaire
Tel : 02 40 22 15 32
Dermatologists
Dr. Jean Michel Remy
41 Avenue du Gal de Gaule
Saint Nazaire
Tel : 02 40 22 50 59
Dr. Christine Mailfer
43 bd Président Wilson
Saint Nazaire
Tel : 02 40 11 73 14
Dentists
Dr. Mathilde Scouch Capitaine
9 Route Fort de ‘Eveque
Saint Nazaire
Tel : 02 40 15 47 35
Dr. Pierre Clotteau
9 Route Fort de ‘Eveque
Saint Nazaire
Tel : 02 40 15 47 35
Dr. Eric Diaz
Le Neptune-20 rue A. Parmentier
Saint Nazaire
Tel : 02 40 70 15 59
Dr. Antoine Donne
Le Neptune-20 rue A. Parmentier
Saint Nazaire
Tel : 02 40 70 15 59
Dr. Marion Lucas-Soto
52 Rue du Maine
Saint Nazaire
Tel : 02 51 76 02 24
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DRIVING IN FRANCE / CAR INSURANCE
Most of us have been here for some time now and it could be that we’re all getting a little complacent and think we know
it all, but some recent events have highlighted a couple of problems that’s worth brining to everybody’s attention.
Car insurance: Insurance – are you really covered?
For those of you with your own (British registered) cars here, have you told your insurance company that your car is in
France? A lot of people are under the impression that they don’t need a green card anymore and that UK car insurance
is valid throughout the EU and that they don’t need to tell their insurers. Well that’s not quite true.
The Green Card (or International Motor Insurance Certificate) is equivalent to the national motor insurance certificates
of all of the countries a motorist visits. It is an internationally recognised document that is accepted by the authorities of
all countries in which the Green Card is valid. It is not essential to have a Green Card when travelling to the EU, though
if you do not take one you should instead carry your Certificate of Insurance. However, a Green Card can serve as easily
recognisable proof of third party insurance, for example in the case of an accident, when travelling abroad.
The Green Card itself doesn't provide insurance cover but does certify that you have at least the minimum compulsory
Road Traffic Act equivalent (a bit less than Third Party) insurance cover required by law in the countries you visit.
However, if you also want insurance against other hazards, such as fully comprehensive cover, fire or theft whilst abroad,
the insurance company is entitled to demand a supplement and then you do need a Green Card. If you don’t get a
Green Card then it’s more than likely you’re only insured to the minimum legal standard.
Tax and MOT certificate: Is everybody aware that if you have a UK registered car here in France but don’t have current UK road tax and MoT
certificate then your insurance probably isn’t valid?
Please don’t assume you’re insurance is valid. Check and make sure since different companies have different rules.
For example we know several people have insured their cars through companies like Stuart Collins who offer a 12 month
Green Card and some people are under the impression that their cars don’t need to be taxed or have a current MoT
Certificate in the UK either. Again that’s not 100% correct.
You don’t have to have UK road tax if your car is outside UK but MoT is slightly different. If you don’t have a MoT you
DO need a valid Controle Technique certificate instead. Your insurance isn’t valid without either a MoT OR a CT
certificate. If you have neither MoT nor CT then your insurance probably isn’t valid, but check with your insurers.
In summary, it is essential that you advise your insurance company that you have your car in France and they will advise
you of the cover provided and any additional costs. Please don’t assume you’re covered or listen to rumours from other
people.
Driving licence / car registration document: It’s a very good idea (some say compulsory) to carry your driving licence with you at all times when you’re driving in
France. You also need to carry the car registration papers (“carte grise” for French registered cars) in the car at all times
or the UK V5 (log book). A British driving licence is valid in France and there is no longer any requirement to exchange
your British licence for a French one. For those of you with UK photo driving licences, have you checked the expiry date
of your licence? They’re only valid for 10 years and the police have started a purge on expired licences.
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Drink Driving: A driver is considered to be driving under the influence of alcohol – drunk driving - in France if the blood/alcohol level is
equal to or exceeds 0.5 grams per litre (g/l). UK limits are 0.8 grams per litre so French limits are quite a bit lower than
UK.
If you’re caught drink driving:
If the blood/alcohol level is between 0.5 g/l and 0.8 g/l the penalty could include a fine and the loss of six points
If the blood/alcohol level is in excess of 0.8g/l the penalty could include two years in jail, a fine, the confiscation
of the vehicle, the suspension of the licence or the loss of six points
If the blood/alcohol exceeds the legal limit, and a presence of banned narcotics (drugs) is detected, the penalty
could include three years in prison and a fine
If a driver causes an accident while driving drunk, the fine could be dramatically increased
If a driver causes serious physical harm or commits involuntary manslaughter (a victim dies as a result of the
driver's actions), penalties may be a ten-year prison sentence and a fine of up to €150,000
Note: If a driving infraction has been committed and points need to be removed, a person resident in France using an
EU or foreign licence will have to exchange it for a French one (if possible). It is worth remembering that the effects of
alcohol can still cause problems “the morning after”.
As you may or may not know, one of our employees was recently involved in an accident with a school bus “the morning
after”. He was initially hospitalised and tested positive for excess alcohol. When released from hospital he was arrested
and held in a cell for a couple of days. He was then released on bail pending his court case some six weeks later during
which time he was not allowed to leave France. When the case eventually came to court, he was banned from driving
for 2 years, received a 6 month suspended prison sentence and a 1,000€ fine.
It is highly unlikely that any form of legal aid would be provided by your insurers - legal representation will cost between
100€ and 250€ per hour and it’s probable that any specific legal cover insurance you have will be void if you’re caught
drink driving.
IMPORTANT If your driving license was issued by a State in the European Economic Area: Your driving license is valid in France.
You will only need to apply for a French license if: You commit a traffic offence leading to a restriction, a suspension or a cancellation of your license or a loss of points.
Warning triangle and safety jacket: By law, one red warning triangle and one high-visibility waistcoat/vest must be carried in a vehicle. Be aware that the
waistcoat/vest must be IN the vehicle, not in the boot – that’s why you see so many French cars with the vest over a
seat. In the event of a breakdown the driver must put on the safety jacket before leaving the vehicle and then place the
warning triangle 30 metres from the breakdown to warn approaching traffic. Failure to carry these items in the vehicle is
punishable by a fine incurred per item not carried.
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USEFUL LINKS / INFO
Resource Group Website www.resourcegroup.co.uk
Airbus Website www.airbus.com
Toulouse Airport Website www.toulouse.aeroport.fr/en
French Estate Agents Website www.immobilier-dubarry.com/immobilier-dubarry.com
Sopyrec Website www.sopyrec.com/en
(French Tax / Accountants)
Department of Health www.gov.uk/government/organisations/department-of-health
(UK GOV)