welcome! indiana state personnel department human resources conference april 30 and may 1, 2008...
TRANSCRIPT
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Welcome! Indiana State Personnel DepartmentHuman Resources Conference
April 30 and May 1, 2008Brown County Inn - Nashville, Indiana
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SPD Leadership Academy
Lisa Tabor
Training Director
State Personnel Department
April 30-May 1, 2008
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What makes employees feel engaged and appreciated?
• Fairness at work
• Care and concern
• Feelings of accomplishment
• Appreciation of ideas
• Trust in employees
*2007 Walker Employee Loyalty Report
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Solution Enabling Activities
• Helping employees find solutions to problems
• Helping employees obtain needed information, resources and technology
• Breaking down projects into manageable parts
• Translating long-term goals into step-by-step plans
• Clearly communicating expectations
• Helping teams get started on new projects
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Essential Competencies
Individual ContributorResponsibility: To personally contribute to the team
• Customer management• Personal time
management• Technical and job-specific
skills
Manager’s Responsibility: To enable the team to make a collective contribution to the organization
Employee development and managementDelegationGoal and agenda settingInterpersonal and emotional intelligenceMotivating and inspiringStrategic project management and execution
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SPD Leadership Academy
Goal
To foster the leadership development of managers and supervisors through flexible and affordable programming.
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Needs Assessment
• 3513 identified managers
• 2732 identified email addresses
• 1298 respondents
• Participants were provided 31 topics areas to rate with regard to the importance of each to their self development and the importance to their position.
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Needs Assessment
Helping employees find solutions to problems Problem Solving 85.8 %
Helping employees obtain needed
information, resources, and technology
Coaching 83.5 %
Breaking down projects into manageable parts Project
Management
Strategic Planning
Creative Thinking
Delegating
75.3%
76.3%
84.4%
81.9%
Translating long-term goals into step-by-step
plans
Clearly communicating expectations Communication 83.7 %
Helping teams get started on new projects Leading Teams 78.9%
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Needs Assessment
Delivery Preference
• Half-Day or All Day
• Tuesday, Wednesday, or Thursday
• Indy-metro, West Central, Northwest, Northeast and Southwest
• 68.4 % favored online training
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SPD Leadership Academy• 3 Training Tracks
• Graduated Pricing Structure
• Blend of HR Administrative Responsibilities and Leadership Development courses
• Regional Delivery of Half-Day Sessions
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SPD Leadership AcademySilver Gold Platinum
New Supervisors &
Emerging Leaders
Mid-Level Managers & Supervisors
Senior
&
Mid-Level Managers
FREE
Coming Summer 2008
$290*
Coming
Fall 2008
$628*
Coming
Winter 2008
*prices may change before final program implementation
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SPD Leadership Academy
Curriculum Highlights
Silver Gold Platinum
• Performance
Management Basics
• Basic Coaching
• Communicating &
Listening
• Onboarding for
Managers
• Generations in the
Workplace
• Driving Cultural Change
• Project Planning
• Mentoring & Motivating
Employees
• 7 Habits of Highly
Effective People
• Problem Solving &
Decision Making
• DDI Performance
Courses
• 6 Thinking Hats
• Coaching for
Success
• Coaching for
Improvement
• Building Trust
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What’s happening with training and development in 2008?
• Leadership Academy
• Online Sexual Harassment
• Revised Onboarding
• Regional Pre-Retirement
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Questions?