welcome [] · ... back office systems and knowledge management. ... into their talent management...
TRANSCRIPT
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WELCOME Niagara Knowledge Exchange
Community Forum
November 16, 2010
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Council Members
• Catherine Mindorff-Facca (chair)
• Marisa Brown-Benson (vice-chair)
• Deanna Bryant • Frances Hallworth • Peggy Masnyk • Willy Noiles
• Trudy Parsons • Jennifer Pothier • David Siegel • Tony Sylvestre • Ashley Waters • Kirk Weaver • Louise Murphy • JoAnne Krick
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Origins of our Council • 2005 – “For social profit” leaders discussed
Niagara-wide approach to integrated social & community planning
• 2006 – community forum held to define the vision
• 2007 – researchers began creating baseline comprehensive picture of Niagara’s asset-based strengths, & challenges affecting life in Niagara
• 2008 – Living in Niagara Report released
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MISSION:
The Niagara Research and Planning Council assists in the development of collaborative, synergistic community planning activities specific to Niagara.
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A Knowledge Network for Niagara
Today’s Community Forum Goal:
• To determine whether an accessible digital platform focusing on Niagara community information & research is of interest; and
• If so, what qualities it should possess
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Digital Platform (storage of knowledge)
Expert opinion in the community
- aware of social capital
- experience at the local level
Knowledge Network
(community of common
purpose)
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Niagara Knowledge Network Community Forum
Keynote Speaker:
Dr. Ian E. Wilson,
Stratford Institute for Digital Media, University of Waterloo
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Canada A Digital Nation?
University of Waterloo STRATFORD Campus
The STRATFORD Institute
Ian E. Wilson
Founding Director, The STRATFORD Institute
15 November, 2010
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The Public Service Challenge • To renew the workplace, we must put greater emphasis on collaboration,
technology, innovation, back office systems and knowledge management.
• Responding to the challenges facing Canada today requires that departments and, frequently, other governments and sectors work together. Within and across our organizations we need to increase collaboration to improve the quality, speed and efficiency of our work and our service to Canadians….Ultimately, successful collaboration needs to take place at all levels, not just the most senior.
• Adopting Web 2.0 technologies such as wikis can help us to improve the productivity of our workplaces and better harness the skills and knowledge of public servants across the country. Moreover, the reality is that newer public servants expect an enabling workplace. They will not stay long if we fail to provide one. Canadians also expect the Public Service to take advantage of new technologies to help meet their needs in new and better ways.
Wayne Wouters.
Clerk of the Privy Council, March 2010.
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Deputy Heads to Report by Feb. 2, 2011 on:--
• Knowledge Management Our knowledge and information are important government assets that should be systematically captured and shared among individuals and across organizations.
– Deputy heads will assess and improve their approaches to managing knowledge and information as corporate assets.
– Deputy heads will build knowledge transfer considerations into their talent management and succession planning strategies for executives and other critical positions.
• Innovation Innovation is about doing things differently in ways that are more effective and efficient. We need new ideas and ways of doing things, greater flexibility, more experimentation and better implementation.
– Deputy heads will foster a culture of innovation, both in the way they manage their organizations and in the way they serve and engage Canadians, through activities such as:
• building strong employee and managers’ networks; • developing collaborative work environments; • further reducing the “Web of Rules”; and • experimenting with Web 2.0 technology, including GCPEDIA.
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The STRATFORD Institute
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Slide 15
A new approach
• Transdisciplinary – Business – Creativity – Technology
• Partnership driven – Business – Colleges & universities – Governments – Communities
Business Creativity
Technology
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University of Waterloo STRATFORD CAMPUS
• A campus of the UW, built on former railway land, donated by the City of Stratford
• Focus on graduate and undergraduate programs in digital media: Masters in Digital Innovation, beginning 2011
• Professional training, workshop opportunities in digital issues; summer programs for youth
• Commercialization
• Opportunities to integrate digital future and experiment with other disciplines, esp. the arts, cultural management, farm management
• Link to creative sector in Stratford, the Shakespeare Festival, the Stratford Summer Music Festival.
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Why Stratford?
Props, Costumes, Infrastructure…..one of the largest in the world
Skills, Lighting, Stages, ..
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Slide 18
The STRATFORD Institute
• Digital media think tank, with links to several universities & corporations
• Research and advocacy on policy issues to advance Canada as a Digital Nation
• Founding hub of Canadian Digital Media Network (CDMN) along with Kitchener hub and others to come
• Close collaboration with the University of Waterloo – Stratford. – Graduate and undergraduate programming
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www.educatednation.com/category/digital-learning/
To accelerate Canada's digital economy...
by connecting, collaborating and commercializing with industry, government and academia
CDMN Mission
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CDMN Partnership
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Canada 3.0 - Who was there?
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The Stratford Declaration
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We have agreed.. • We have the opportunity to lead the world in digital
media and create a national advantage by commercializing innovation
• To be a leader in digital media all Canadians should be connected to all Canadian content on a fair and transparent basis.
• All Canadians should have the opportunity to participate fully in the digital world – an increasingly mobile world.
• Success requires new business models that encourage national collaboration and co-operation
• All of this requires unprecedented collaboration between government, academia and business.
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Canada 3.0 2010 • Canada 3.0 quickly realized that the discussion was about more
than the digital economy: it is now about a digital society. • The issues can no longer be left to technological experts and
specialists: the digital now underlies how we create, communicate and store information in all media at home, amongst our friends and associations and through our institutions. Our workplaces are being transformed, old business models and habits are challenged and replaced.
• Our children, the digital natives, function in significantly different ways than generations who have gone before.
• This is a transformative technology. It is not some passing fad. And we are still in early days. Canada has difficult choices to make.
• All Canadians need to understand and engage in forming Canada of the digital era.
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A Digital Nation
Every citizen is connected
All content used in society is available
An ownership model is fair and transparent
Common activities in society are just as easy in digital
Government services and information available equitably to all citizens
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Nature of Governing in an Information-rich, technology-enabled society
Hierarchy, with closed walls, expert internal knowledge and vertical information flow, confidential until decision and announcement
To
Horizontal team approach & information flow. Engagement with experts, lobbyists, trade organizations, service partners. Continuous discussion and interaction. Policy evolved with wikis and other social media. Citizen engagement. Strict confidentiality only in decision-making phase.
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Information Culture in Public Service
1. promote and embed in policy the concept of records, information and data as assets:--assets which belong to the department, the government and the citizens. As public servants we are stewards of this asset.
2. manage records, information and data as assets throughout their lifecycle, with a management framework modeled on the processes and accountabilities familiar to all public servants for managing finance, human resources and space.
3. Recognize this is a culture change management process and introduce gradually through pilot projects, business processes common to all departments, senior management example.
4. Provide the legislation, policies, technology, training and incentives to support program executives in implementing the new approach.
5. Ensure protection of privacy 6. Establish a process to monitor compliance similar to those for other
assets. 7. Integrate this approach in every new business-driven program change
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Niagara Knowledge Network Community Forum
Speakers’ Panel:
• Megan Harris Ontario Alzheimer Knowledge Exchange • Tom Jamieson GIS Services, Niagara Region • Tim Ribaric Digital Services Librarian, Brock University
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Facilitating the Transfer of Dementia Care
Knowledge into Action
Co-Leads: David Harvey, Ken LeClair
KTE Associate: Megan Harris
Resource Coordinator: Karen Parrage
Knowledge Brokers: Sarah Clark, Tania Solomos
Information Specialist: Mary Beth Forget
Linking People ↔ Resources ↔ Ideas
Alzheimer Knowledge Exchange
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Responding to a Need
The AKE is dedicated to improving the
quality of life for persons with Alzheimer
Disease and Related Dementia (ADRD).
AKE connects all sectors and disciplines to
improve the quality of care provided across the
continuum of care
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A Network of People
• Researchers
• Educators
• Care providers (paid and non-paid)
• Policy makers
• Stakeholder organizations
• Students
Approximately 3000 across Ontario
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AKE Objectives
• Support learning needs of people seeking
practice change
• Develop and nurture innovations in
dementia care
• Build strategic partnerships with key
stakeholders
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1. Supporting Quality Improvement
• Nurturing the development of CoPs
• Providing Knowledge Broker services
• Providing library services (SHRTN, AST)
• Improving access to information (online and in-
person knowledge dissemination)
• Collecting, organizing and sharing KTE and
dementia related resources (AKE Resource
Centre, KTE Knowledge Bank)
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Communities of Practice
Groups of people who are committed to
sharing their knowledge and learning from
others to advance practice around a
specific topic.
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Knowledge Brokering
“Any time that you share information and
expertise with people in other projects,
programs, organizations or sectors, you
are engaging in knowledge brokering.”
-AB-CRC
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2. Nurturing Innovations
• Through collaboration the AKE supports
innovations to help foster an integrated health
system, for example:
– Behavioural Support Systems
– First Link Program
– Age Friendly Communities
– Dementia Care Showcase Series featuring Aging at Home
Innovations
– Aging and Developmental Disabilities Program Showcase and
Knowledge Transfer Project
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3. Building Strategic Partnerships
Active pursuit of linkages and partnerships
to reduce duplication and foster
communication and integration of
innovation across continuum
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Leveraging Technology
• www.akeontario.org (e-Health portal)
• www.myAKE.org (to register)
• My AKE Connection (monthly communication)
• AKE Resource Centre (over 1000 resources)
• AKE Blogs and Discussion Forums
• Hot topic Fireside Chats (summer 2009)
• KTE Knowledge Bank: www.kteknowledgebank.ca
• Social networking tools: www.dementiaknowledgebroker.ca
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Required Resources
• At minimum, to function at our current rate,
the AKE needs:
– Skilled team of knowledge brokers and
related roles (approx 2.5 FTE)
– 250K annual operational funding
– Access to webinar and teleconference tech
– Engaged and committed stakeholders
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Questions?
• Megan Harris BSc, BPHE, Dip Adult Ed, MPH
– KTE Associate, Alzheimer Knowledge Exchange
– KT Planning and Development Lead, Canadian
Dementia Resource and Knowledge Exchange
– Co-Founder, Gestalt Collective
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Building a Niagara Knowledge Exchange - Opportunities and Considerations
Tom Jamieson
Manager GIS Services
Niagara Region
November 16, 2010
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GIS (Geographic Information Systems)
“…….the merging of cartography, statistical analysis and database technology”
Source: Wikipedia
(http://en.wikipedia.org/wiki/Geographic_information_system)
Facilities Utilities
Roads
Demographics Land Use
Aerial Photography
•
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GIS Data Layers
• Base information:
Digital Aerial Photography ( update every 4 years)
Property Mapping – ownership & address information
Single Line Road Network (SLRN) – road centerline
Address Data
Natural Resources Data – MNR, NEC
Demographic Data - from Statistics Canada
• Store data managed by Departments,
Public Works, Community Services, ICP, Public Health http://metadata.yourniagara.ca/metadata/pages/explorer.aspx
Host GIS Services for 5 municipalities, Haldimand, NPCA, St. Catharines Fire Dispatch
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Geodatabase DATA / DATABASES
MAINTENANCE
APPLICATIONS/
OUTPUTS
DATA COLLECTION/
CREATION
Desktop Web Hardcopy
Layers
Tables
Images
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GIS (Geographic Information Systems)
• Technology is the easy part
• information requirements much more difficult
• Why? – Source (authoritative)
– Structure
– Sharing
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Opportunities - Technology
• “The Cloud”
• Technical resources on demand – Efficient (cost/time)
– Flexible
– Scalable
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Opportunities - Data
• Open Standards
• “Data as a Service”
• Expose raw data to the end user via the web – Platform independent
– Dynamic
– Enables “mash-ups”
http://mashup.dtsagile.com/swf/TopPayFlex.html
http://www.esri.com/news/arcnews/fall08articles/arcgis-server-93.html
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Opportunities – Policy/Practice
• Move to open and accessible data
• Standards for formats and process
• Establishing criteria – complete, accurate, current, automated,
accessible/discoverable
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Considerations:
1. What type of content? (static/dynamic)
2. What sources (primary/secondary)
3. Who owns and maintains? – Data (custodian), Site
4. What do people need to know about the data? (metadata)
5. Standards – granularity, currency, formats?
6. Existing content and services?
7. Feedback/success stories?
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Thank-you…. Questions?
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A Brief
Overview
BROCK UNIVERSITY
DIGITAL REPOSITORY
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Repositories are used by major institutions all over the World
including Harvard and U of T to host research information
First went online January 27, 2009
BACKGROUND
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A complete collection of the Graduate Theses
produced by Brock University, currently at
about 1300 titles
Digitized items from our Special Collections
and Archives Niagara Travel Books from last century
War of 1812 Collection
Digitized copies of student newspapers
Promotional material from the history of Brock
MATERIAL FOUND IN THE REPOSITORY
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SIR ISAAC BROCK’S APPOINTMENT
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To be a permanent home for original material
produced by Brock University and the Niagara
community
To disseminate scholarship and original
research
To highlight intellectual output in a way that is
free and accessible to all but still respects
copyright rules
OUR REPOSITORY MODEL
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Expand our thesis collection
Collect other materials produced by the
University
We are also interested in collaborating
with any organization within our
community that could make use of the
services the Repository provides
FUTURE DIRECTIONS
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Tim Ribaric
Digital Services Librarian
Brock University
905-688-5550 ext. 5358
Repository is online at http://dr.library.brocku.ca
QUESTIONS AND CONTACT
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Niagara Knowledge Network Community Forum
QUESTIONS?
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Niagara Knowledge Network Community Forum
Round Table Discussion
Facilitator:
Dr. Heather Lee Kilty
Brock University
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Niagara Knowledge Network Community Forum
Thank you for your valuable input!
Watch for updates at www.nrapc.com