Welcome! – Audio Check

Audio Check

Instructions

•Press Talk or Hold CTRL•Check Options > Filters< click Audio Gain Control off•Check your headset

Please raise your hand to speak

when Audio is tested

After you perform your audio check, please feel free to chat with your classmates.

Computer Quick Tips and Tricks

Week 1:Web Email, Attachments, &

Printing

Agenda

Wimba RefresherLearning ObjectivesWeb EmailAttachmentsPrintingPractice Exercises

Let’s Review Our Wimba Tools:

These buttons indicate “Yes” or “No”

Click this icon to “raise your hand”

The Pointer tool helps to “claim your real estate on the screen” lets everyone know where someone is about to type.

Click on the big “T” tool to type on the screen. Make sure to hit the enter button to make the text appear.

Type your message in the chat box and press enter. You can send message to everyone in the “Main Room” or your can use the drop down box to send to an individual.

Ground Norms

– Turn off email, phones, instant messaging tools and clear other distractions away from your training area.

– Participate and prepare to be called on by name.

– Raise your hand if you have an immediate question or comment.

– Be patient waiting for a response to your chat messages.

– If you need to leave the program, please send us a chat message and exit to the lobby.

Learning Objectives• List 4 popular web mail providers and show patrons how to access them and set-up an account

• Be able to • Develop a story for your library based on a 3-act model

What is Web Email?

• Webmail (or Web-based e-mail) is an e-mail service intended to be primarily accessed via a web browser, as opposed to through a desktop e-mail client (such as Microsoft

Outlook).

• With web-based email, users can access their account from anywhere they have

Internet access.

Chat Exercise

What web email services are you familiar with and/or which ones

do patrons ask you about?

Please answer in the chat.1 minute exercise

The Big 4Introduced in 1997http://www.hotmail.com

You’ve Got Mail!http://www.aol.com

Introduced in 2004http://mail.google.com

Launched in 1997http://mail.yahoo.com

In ComparisonService Cost Storage Attachment

LimitAccount Deactivated After

AOL Mail Free Unlimited 16 MB 3 months

Gmail Free (text ads seen when viewing mail)

7.5 GB 25 MB 9 months

Windows Live Hotmail

Free (basic with ads -removed for paying members – ads in signatures)

5 GB (initial, with ever-growing storage

10 MB 270 days

Yahoo! Mail Free (ads in interface)

4 GB 10 MB 4 months

Others

• Atlantic Broadband• Verizon• Comcast

Practice Exercises

Please refer to your hand-out. • Go to one of the big 4 web mail services and create an account

• Note any extra features, for example: instant messaging service

• Practice attaching a file to an email and send to yourself and wmdlearning@gmail.com

Email Attachments

• An email attachment is a computer file that is sent along with an email message.

• Mail services have a limit on the size of messages which may be sent and received; this limit may restrict the size of files to be attached. Messages of excessive size will usually be returned to the sender as undeliverable. This usually happens to attachments with a total size of over 30 MB.

What can you attach?

• Word documents• Excel files• PDF files• Photos (remember size restrictions!)

• Power Point presentations? (remember size restrictions!)

What if your file is too big?

• File-sharing sites• Photo-sharing sites– Flickr, Picasa, Shutterfly, Snapfish, etc.

• Power Point presentations– SlideShare

Practice Exercises

Please refer to your hand-out. • Photo Sharing Site - Snapfish• File Sharing Site – Slide Share

What Internet Browser Do You and/or Your Patrons Use?

Printing from the Web

What problems have you run into or encountered with patrons

trying to print from the web?Please answer in chat.

Printing Web Pages

• Sometimes a Web page will print on multiple pages because the page does not fit on one piece of paper. However, you can specify the information you want to

print. • Tip: Before you print, you should view the

page in Print Preview to determine if you want to print the entire page or only a

selection. If you do not need to print the entire page, you can choose to print only

part of the Web page.

To Print An Entire Web Page

• Locate a page on the national Geographic Web site (http://www.nationalgeographic.com) that has information you want to print.

• Click File, and select Print Preview. The Print Preview window appears.

• Look at the number of pages that will print. If you want to print these pages, click Print. Otherwise, click Close.

Practice Exercises

• Please complete practice exercises in hand-out for Printing Web Pages.

AHA!Your first reaction to this shared experience….

Questions? Comments? Emotional Outbursts?