welcome [] · 3 the continuum tells the story of purina’s cultural competency journey since...
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Nestlé Purina values diversity and inclusion in everything we do. We make diversity a priority here because we learned a long time ago that people from varied backgrounds have different knowledge, talents and experiences that can enhance our perspective as a business.
It’s important for our organization to reflect the diverse nature of our customers and consumers. When we better understand their traditions and expectations, we are better positioned to develop products and marketing initiatives that appeal to them.
The wide cross-section of cultures and races in our organization today is paramount to bringing broader ideas to the discussion table, and we count on all of our associates to help generate new ideas so we can succeed in today’s challenging business environment.
Joseph R. SivewrightCEO
WELCOME
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The Continuum tells the story of Purina’s Cultural Competency journey since initiating our Diversity and Inclusion objectives companywide in 2013. Since then, Steve Degnan, Head of Human Resources, and myself, Annette Morris, Head of Diversity, have seen remarkable success, building on projects and partnerships started years earlier. The Continuum invites all of us to celebrate this journey, while challenging each of us to strive for the next professional and personal milestones along the Continuum.
WELCOME TO THE
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Each of us plays a part in helping the company meet and exceed our expectations for becoming the most welcoming environment for our associates, contractors, customers, consumers and guests. So let’s celebrate what we’ve done and challenge ourselves for what’s next.
WELCOME TO THE CONTINUUM.
The Nestlé Purina Tree of Inclusion is much more than what we see above the surface. We are all a complex mixture of roots and blossoms that represent life experiences and worldviews. It’s in the roots, branches and leaves where we find commonalities and differences worth exploring. Our talents, skills and experiences give visible life to the whole tree. Just look up and see all of us.
24 DIMENSIONS OF DIVERSITY
Educational Background
Personality
Age
Race
Gender
Sexual Orientation
Ethnicity
Disability Status
Seniority
Work Location
Work ExperienceDepartment
Family History
Union Status
Hobbies
Income
Language
Marital Status
Nationality
Parental Status
Personal Habits
Physical Appearance
Religion & Spirituality
Thinking Style
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April PierceHuman Resources Manager
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Since 2014, Diversity & Inclusion Ambassadors have been invited to attend more than 20 events yearly on behalf of Nestlé Purina. Our Diversity and Inclusion Ambassadors range in years of service from six months to more than 40 years. This range of age and experience allows for ALL of Purina to “Show Up” throughout the community.
the length of time during which a being or thing has existedAGE
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Some say that age is just a number. Well, I choose 28. That was the age I became a father.
Gene McCoskey Vice President, Site Services
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One of the great things about Purina is that you can move through different departments as you grow your career. There is always someone new to meet and something new to learn.
Karen GillSenior Safety Coordinator, Fairburn Plant
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one of the major divisions of a company, organization, government or school
DEPARTMENT
More than 8,000 associates make up our diverse organization.
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any physical or mental condition that limits a person’s movements, senses or activities
DISABILITY STATUS
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I read a quote that sums up this dimension nicely: ‘People with disabilities are the nation’s largest minority group, and the only one that any person can join at any time.’
Steve Degnan VIce President, Human Resources
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I’ve always wondered why people ask where I went to college or even high school. It feels like an ‘acceptable’ way to covertly show bias. So now I just say ‘Allofem High.’ You should see the looks I get.
Bianca Hall Human Resources Manager, King William Plant
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the history of one’s process of acquiring knowledge systematically throughout life, including primary school, college/university or training
EDUCATIONAL BACKGROUND
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a social group that shares a common and distinctive culture, religion and/or language
ETHNICITY
More than 60 different nationalities are represented within the greater Nestlé family.
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Ethnicity and race are often misunderstood. Race refers to a person’s physical characteristics, whereas ethnicity refers to cultural factors, such as country of origin and language.
Isabel TenorioProduct Technology Center Engineer
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Seems like just yesterday, my playmates and I were the same age and size. How time flies.
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1. the history of a family 2. a narrative 3. genealogy as an area of research
FAMILY HISTORY
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a reflection of one’s self-image as relating to sexual natureGENDER
Nestlé Purina received a 100% score from the Human Rights Campaign for the third consecutive year. The Human Rights Campaign is the nation’s largest lesbian, gay, bisexual, transgender and queer civil rights organization. The HRC envisions a world where LGBTQ people are ensured of their basic equal rights and can be open, honest and safe at home, at work and in the community.
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I believe gender is a spectrum, and I fall somewhere between Channing Tatum and Winnie the Pooh.
Stephen Colbert
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I didn’t develop any true hobbies ‘till I became an adult. Then I discovered napping, among other fun weekend activities. Not sure that napping is considered a hobby, but by definition, it is done during my leisure time and I absolutely enjoy it.
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an activity done regularly during one’s leisure time for pleasure
HOBBIES
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the monetary payment received for goods or services, or from other sources, as in rents or investmentsINCOME
Purina has won several awards recognizing its Diversity and Inclusion initiatives across the region. The one we are most proud of came from Purina’s annual award ceremony “Best in Show.”
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Sometimes being named “Champion” comes with a monetary reward. Most times, being a champion comes from within.
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I can understand and speak more than one language. English is by far the trickiest to pronounce. It’s not the language itself. It’s the accents that can vary from country to country, state to state, sometimes city to city. For instance, is it Missouri or Missoura? Is it Boston or Baston? New Orleans or Norlins? Minnesota or Meenasoda? The answer I have learned is a resounding ‘yes’.
Berenice Bastien Associate Laboratory Scientist
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accent: a distinctive way of pronouncing a language, especially one associated with a particular country, area or social class
language: the method of human communication, either spoken or written, consisting of the use of words in a structured and conventional way
LANGUAGE ACCENT & WAY OF COMMUNICATING
No matter how you pronounce it, Nestlé Purina has been recognized more for its work in the Diversity and Inclusion arena in 2016 and 2017, than any previous years. The team received a 100% score from the Human Rights Campaign (HRC) corporate index; was ranked as one of the Best Places to Work by the St. Louis Business Journal and the St. Louis Post-Dispatch newspapers; won the Sponsor of the Year from the National Sales Network and received the Open Door Award from the Americans with Disabilities (ADA), to name a few. The team was also named “Best in Show” by Purina executives.
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status of being married or not. This includes being single, divorced, widowed, single parenting (by choice), single parenting with partner, unmarried but committed, married but separated, and others
MARITAL STATUS
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One’s marital status can be part of our bias process. It can become a factor in how we view a person’s character, abilities, sexuality, dependability, etc. “My marital status is…”
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“According to DifferenceBetween.net, “Where nationality means one’s country of origin, ethnicity refers to racial ancestry.”
Peichuan SunRegulatory Specialist II
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a group of people who share the same history, traditions, and language, and who usually live together in a particular country; the fact or status of being a member or citizen of a particular nation
NATIONALITY
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whether or not a person is a parent, including the status of not having children. By definition, a parent, in addition to a mother and father, includes a step-parent, adoptive parent, foster parent or guardian
PARENTAL STATUS
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What is ‘normal’ parental status? I think it depends on the family and the day. Overall, I hope it’s being loved and led by someone just a little taller or sometimes a little smaller than yourself.
Victor Eaton Director, Warehouse Facilities Management
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Before I make coffee, before I begin my morning routine, before I do anything for me or anyone else, I cuddle my cat. That routine has helped me begin each day with a smile for many years.
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a settled or regular tendency or practice, especially one that is hard to give up
PERSONALHABITS
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1. the totality of qualities and traits, as of character or behavior, that are particular to a specific person
2. the totality of behavioral traits that are particular to a specific non-human animal
PERSONALITY
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Three words for you…I am Cat.
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It takes less than 30 seconds for someone to form a first impression of you. It’s hard to find fault in a smile.
Jo Terry-RobinsonReceptionist, Retired
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1. the observable physical characteristics of a person; includes size, eye/hair/skin color, facial features and dress
2. the way a person or thing looks or seems to other people
PHYSICALAPPEARANCE
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a group of persons related by common descent or heredityRACE
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My dad is from Argentina. My mom is from the United States. Both sets of my grandparents are Eastern European. And I was raised speaking both English and Spanish. I think that makes me a Dogo Argentino, Spanish Water Dog, or an East-European Shepherd. Or maybe, it just makes me an American.
Alex Sommer Talent Sourcing Specialist
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If character loses her throne at Purina after I’m gone, I’ll come back and haunt you.William H. Danforth
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a person’s experience of, or a belief in, a power apart from his or her own existence
RELIGION & SPIRITUALITY
The Diversity and Inclusion Council is made up of 16 associates from different business units and a wide variety of diverse backgrounds. The Council’s purpose is to help guide the tactics and strategies of the Diversity and Inclusion team. Their guidance has helped grow the vision and reach of numerous initiatives since 2013.
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a privileged position earned by reason of longer service or higher rank
SENIORITY
In 2017, the Diversity and Inclusion team, in conjunction with Human Resources, expanded the Referral and Tracking Tool with more than 10 targeted (local) efforts.
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I remember my first day on campus. I even remember my 10,000th. After many years, I encourage each of us to always embrace new talent. There is always room to grow, personally and professionally.
Sheila Harvey Operations Specialist
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Not all poodles are female. We are openly…Purina.
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a person’s sexual identity in relation to the gender to which they are attracted
SEXUAL ORIENTATION
The Diversity and Inclusion team has increased its community partnerships from 11 to 14 since 2014. These partners fulfill a variety of missions throughout the region. The Diversity Awareness Partnership (DAP), the St. Louis Business Diversity Initiative (SLBDI), Pride St. Louis and Starkloff Disability Institute are all members, just to name a few.
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instinctive and habitual ways of processing one’s environment. Our thinking styles can dictate our critical thinking, problem-solving and decision-making. Combining aspects of all the styles can lead to better communication and better leadership
Analytical: clear thinking, orderly and rational
Inquisitive: curious, alert and interested in the surrounding world
Insightful: prudent, humble, reflective and strategic
Open-minded: intellectually tolerant and fair-minded
Systematic: conceptual, process-oriented and intuitive
Timely: efficient, reliable and responsive
Truth-seeking: independent, tough-minded and skeptical
THINKING STYLE
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My thinking style depends on the situation. At work you might consider me more systematic, but that’s what the job requires. At home, I’m probably more inquisitive and just want to soak up everything my family has seen and done while we were apart.
Ketra Lang Lead Mail Clerk, Distribution Services
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Each factory has a different feel regardless of the product. You could have two physically identical factories making the same product and have a completely different environment in each. A place has a personality.
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UNION STATUSThe state of being united, the act of uniting, or a conjunction performed by such an act as association, alliance, or confederation of individuals or groups for a common purpose
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the experience a person has gained through current and prior jobs
WORK EXPERIENCE
In 2016, the Workforce Initiatives for the Diversity and Inclusion Team focused on education and outreach by launching “Bias in the Workplace” training for all associates. More than 500 associates were trained over the previous year.
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Throughout my career, I have learned a very important lesson: sometimes just finding a quiet place and listening to no one can yield the best advice.
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Years ago, on my first day as an unescorted Contractor, I was advised to park in the A lot and was told that the morning meeting would be in C. Piece of cake. So I parked in the A lot. Took the bridge too far and hit E. Was helpfully rerouted back to A. Took the elevator to the tunnel headed to T, sort of. Made a left or right somewhere and found Site Services, Research, Housekeeping, Storage, Maintenance, The Store, Fitness Center and Credit Union. That day, I knew that I was home and wanted to be part of our continued growth.
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WORK LOCATION
the physical place where you work
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DIVERSITY AND INCLUSION KEY ACCOMPLISHMENTS
EDUCATION & OUTREACH
Training
“Understanding Bias” e-Learning – 348 attendees “Unconscious Bias” – 390 attendees since 2014 “Creating an Inclusive Workplace” – 4,432 attendees “Bias in the Workplace” half-day program for all Associates
“Common Bias in Talent Assessment” Succession Planning Health Index
Key Results 26% of our Associates (566+) have taken some form of Bias Training
External Education Washington University’s Women Leadership Forum 6 months
St. Louis Business Diversity 12 months
Hispanic Leadership Institute 8 months
Recruiting Diversity and Inclusion Referral & Tracking Tool E-blast to 10 Community Partner Leaders for internships
Measurements Gender Balance Scorecard & Assessment from the Nestlé & I Survey Results:
90% of associates intend to stay at company for 5+ years or until retirement (no variance by race, gender or age)
81% feel we have a work-life environment open to differences in culture, lifestyles and gender
Communications More than 200 Instagram, Twitter and Purina Pack Posts - #PurinaDiversity
INTERNAL EVENTS
8 events including:
• Black History Month• Women’s History Month• Disabilities Awareness Summit• Veterans Day Celebration• Hispanic Heritage Month• Asian Pacific Month• SLBDI – New Fellows Reception• Diwali
Ambassador Program 31 touch points for internal & external engagements More than 250 ambassadors
Buddy Program Completed Phases 1-7 Since 215, 87 associates have participated Virtual and Global Buddy Program
Diversity and Inclusion Council NPPC 17 members across 8 business units – Quarterly meetings and bi-weekly Core Team Meetings
NiM Diversity and Inclusion Team 5 Op Co’s – NPPC, NUSA, Nestlé Nutrition, Nestlé Health Science and Nespresso
Gender Balance Women International Network (WIN) Conference Network of Executive Women (NEW) Conference & Meeting
International Women’s Day Celebration (IWD) Equal Pay Pledge – Washington D.C.
Business Resource Groups Purina Business Diversity Multi-Cultural Resource Group Women In Business Women Leadership Forum
CULTUREWORKFORCE
We know that advancing along the Diversity Continuum is a process. But every program, project and purposeful Ambassador brings us one step closer to being the industry leader for Diversity and Inclusion.
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EXTERNAL EVENTS
22 events including:
• Pride St. Louis – PrideFest• Veterans Day Parade• Starkloff Next Big Step Recruiting & Training Program• Diversity Awareness Summit• OCA Youth Scholarship & Gala Awards • Hispanic Chamber Adelante Awards• TEDx – St. Louis Women 2016• United Way Multi-cultural Breakfast• Ferguson Youth Initiative• Boys & Girls Club Table of Four Event• YWCA Annual Female Leader Luncheon• Vincent Wilkes Memorial Scholarship Fund
14 Community Partnerships
St. Louis Business Diversity Initiative - since 2014, total 43 graduates at an 75% retention rate
Latino Leadership Institution Participation
AWARDS & RECOGNITION
Local and national:
9 Awards & Recognitions
• 100% Score Award – Human Resource Council (HRC)• Sponsor of the Year Award - National Sales Network• Best in Show Award – Purina • Glassdoor Award – Best Places to Work• Who’s Who – Diversity in Color• Salute to Excellence in Business Award - St. Louis
American• Champion of Diversity Award – OCA • Adelante President Award – Hispanic Chamber• St. Louis American, Diversity: A Business Imperative
Featured in 4 local print news stories and advertisements
Advertisements in 12 publications
MARKETPLACECOMMUNITY
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1 Meet someone new on the elevator and tell them your name.
2 Try a food or drink from another country by visiting a new restaurant or inviting a co-worker to exchange a recipe.
3 Share a book or movie that challenged your perspective regarding any privileges you enjoy.
4 Read any of the following:
• The Inclusion Paradox: The Obama Era and the Transformation of Global Diversity, Andrés T. Tapia
• Reinventing Diversity: Transforming Organizational Community to Strengthen People, Purpose, and Performance, Howard Ross
• Diversity Return on Investment Fundamentals, Dr. Edward E. Hubbard
5 Listen to a form of music that is not currently on your playlist.
6 Say hello to someone who has been in the company for less than 6 months. Say thank you to someone who has been in the company for more than 20 years.
7 Invite someone you don’t know to coffee.
8 Recognize how many of your “friends” who do not look like you. If the number is zero, challenge yourself to discover why and what you can do to change that.
9 Ask two people outside of your department – “How long have you been with the company?”
10 Introduce yourself to a front desk staff or security guard.
11 Ask a co-worker if they have completed any of these challenges.
12 Introduce yourself to one new person every day for one week.
CHALLENGES
Our worlds are filled with challenges and opportunities to Lean In to uncomfortable situations. The Continuum would like you to continue your journey and redefine your comfort zones.
Each time you attempt a Challenge, please share your story in Nine Square News. Your efforts may just help another co-worker further progress along the Diversity Continuum.
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DIVERSITY & INCLUSION COUNCIL