weight watchers online etools training program capstone winter 2012 michelle drolet advisor: dr....

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WEIGHT WATCHERS ONLINE ETOOLS TRAINING PROGRAM Capstone Winter 2012 Michelle Drolet Advisor: Dr. Bude Su MIST – Masters of Science in Instructional Science and Technology School of Information Technology and Communication Design California State University – Monterey Bay

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WEIGHT WATCHERS ONLINE ETOOLS TRAINING

PROGRAM

Capstone Winter 2012

Michelle DroletAdvisor: Dr. Bude

SuMIST – Masters of Science in Instructional Science and

TechnologySchool of Information Technology and Communication

DesignCalifornia State University – Monterey Bay

Weight Watchers and eTools

Weight Watchers = Weight Loss!

Online support program called “eTools”

Using eTools, members can: Track their food choices and activity Use other tools to support their

weight-loss efforts

Increased eTools usage…

Monthly Pass

= FREE eTools

Lack of Training Programs

Access has increased but…Training programs have not!

Identified Problem…

Members are FRUSTRATED!!

!

Desired Performance Outcomes

50% more weight!Good for the members!

Good for the company!

Solution!!!

Help Weight Watchers members become familiar with eTools…

Online eTools Training Program

FINAL PRODUCT - CAPSTONE

Online eTools Training Program

Website created in Weebly (password protected)

13 Tutorials: 3 Main Tools: Food Tracker, Activity Tracker &

Recipe Builder Basic and Advanced versions “Show Me!” – watch and learn “Try It Out!” – interact and learn Welcome tutorial – how to navigate site

Video on how to create eTools account Interactive eTools Tour – basics of eTools

Online eTools Training Program

Let’s take a look…

Usability Evaluation and Learning Analysis

Easy to use Basic & Advanced

helpful! Users liked “Try It

Out!” more Want it iPad

friendly

Significant learning gains (t Stat=4.71, p<.05)

Highest learning gains came from either Advanced modules or from tools they were not used to using

Usability Evaluation Learning Analysis

The Future…

January 2013 – Launch at WW Store in Monterey!!!

Me… Never going back there again…

Keep fingers crossed… maybe nationwide roll-out

What I’ve learned

Start working towards your Capstone ASAP!

Your Capstone may change… Ask for help! Rely on your team…

My THANKS!!!!

MIST Professors Cohort 7 My advisor – Dr. Bude Su My family

And especially… Team JAMAS John Harp Adriana Diaz-Rocha Abdul Abaker Suzy Cotter

Questions…