wednesday, july 24 july 24 speaker stephen p. joyce, president/ceo, dine brands, global owner of...
TRANSCRIPT
NABHOOD 2019 ANNUAL INTL. STUDENT AFRICAN AMERICAN
HOTEL OWNERSHIP, INVESTMENT &
MULTICULTURAL TOURISM SUMMIT & TRADE SHOW
*Agenda subject to change AGENDA
Dress Code: Business
WEDNESDAY, JULY 24
10:00am - 06:00pm Registration Pre Function
10:00am -11:00am Committee Meetings
Supplier/Vendor Committee Meeting Hibiscus Island
Financing, Franchising, Development Committee Meeting Bal Harbour Island
Women in NABHOOD (WIN) Committee Meeting Bayview Boardroom
Student Education & Career Opportunities Committee Meeting Watson Island
Young Professionals Committee Meeting Fisher Island
11:00am - 02:45pm PLENARY SESSION Salon A/B/C/D
INTRODUCTION TO THE ABC’S OF HOTEL OWNERSHIP
NEW & PROSPECTIVE HOTEL OWNERS ORIENTATION
NABHOOD CLASSROOM SESSIONS
Facilitator: Mitch Miller, Attorney/CEO, Miller Law Group
11:00am – 11:50am SESSION 01 Salon A/B/C/D
HOTEL FEASIBILITY STUDIES –WHAT ARE THEY,
WHY DO YOU NEED THEM AND HOW YOU SHOULD USE THEM
Everything you need to know and why is it so important to have a feasibility study on
your investment. This session is designed to educate attendees on the importance of the
feasibility study and how this can be used as a tool to ensure a successful development.
The facilitators will walk you through all of the information you will need and you are
encouraged to ask questions on items that need more clarification.
Presenters: Edward L. Xanders, President, Interim Hospitality Consultants
Agnes Pierre-Louis, Senior Consultant, Horwath HTL
11:55am – 12:45pm SESSION 02 Salon A/B/C/D
UNDERSTANDING THE DATA - SMITH TRAVEL REPORT
(STR) TRACKS SUPPLY & DEMAND DATA FOR MULTIPLE MARKET
SECTORS, INCLUDING THE GLOBAL HOTEL INDUSTRY
Learn how to read & use the STAR Reports, success is in the numbers—Understanding
hotel data is vital for hotel operators and investors. STR is the leading provider of global
supply and demand data and competitive benchmarking to the hotel Industry. The more
information you have, the better decisions you can make. Learn how to get the most out of
your STAR reports to get a clear picture of how your hotel is performing against the competition.
Emile Gourieux will walk you through best practices in using STR data not only to improve
hotel performance, but also to evaluate and compare markets when considering opportunities
for investment and development. He will share tips he has learned from years of using the reports.
Presenter: Emile Gourieux, Business Development Executive, Hotels Canada, Caribbean &
Mexico, Smith Travel Research (STR)
WEDNESDAY, JULY 24
12:50pm –01:40pm SESSION 03 Salon A/B/C/D
STRUCTURING YOUR REAL ESTATE INVESTMENT, RASING CAPITAL
AND ATTRACTING INVESTORS FOR HOTEL PROJECTS
How to create the winning structure that will protect your interest & attract investors
and capital to your project.
Presenters: Mitch Miller, Attorney/CEO, Miller Law Group
Evens Charles, President/CEO, Frontier Development & Hospitality Group
Navroz F. Saju Esq., CEO / President, HDG Hotels
01:45pm -02:30pm SESSION 04 Salon A/B/C/D
PUBLIC PRIVATE PARTNERSHIPS – ACCESSING PUBLIC RESOURCES
FOR HOTEL DEVELOPMENT AND NEGOTIATING A FAIR DEAL
STRUCTURE FOR ALL PARTNERS WHEN PRIVATE EQUITY AND
DEBT IS NOT ENOUGH
Understanding the process to create a P3 that includes accessing public resources,
TIFF and tax abatements, impact fees, waiver/reductions, parking facilities, land swaps,
leases, debt & equity, opportunity zones, EB5, politica/community support, accurate &
detailed analysis, etc.
Presenter: James Carras, President, Carras Community Investment
2:30pm – 03:00pm Networking Break Pre Function
Sponsor: PepsiCo
03:00pm -04:15pm SESSION 05 Salon A/B/C/D
LODGING MAGAZINE DIVERSITY ROUND TABLE
Why are African American entrepreneurs considering hotel ownership
and investments and what can the brands do to attract more diverse owners.
Moderator: Ed McNeill, Publisher, Lodging Magazine
Participants: Andy Ingraham, Founder/President/CEO, NABHOOD
Brian Parker,RVP, Development, Equity Brand & Emerging Markets, Choice Hotels
Ken Fearn, Managing Partner, Integrated Capital LLC/ Chairman, NABHOOD
Vinay Patel, President/CEO, Fairbrook Hotels/Treasurer, AAHOA
Evens Charles, President/CEO, Frontier Development & Hospitality Group
Tracy Prigmore, Founder & Managing Partner, TLT Solutions
Julius Robinson, Sr. V.P. & Global Brand Leader,Classic Full Service Brands, Marriott
Bill Fortier, Senior V.P. Development, Americas, Hilton
04:15pm - 04:45pm NABHOOD Hospitality Students Orientation Watson Island
05:00pm - 06:00pm Opening General Session Grand Ballroom
MC: Andy Ingraham, Founder/President/CEO, NABHOOD
Welcome: Keon Hardeman, Commissioner, City of Miami
Scholarship: Mitch Miller, Attorney/CEO, Miller Law Group
Pres. Report: Andy Ingraham, Founder/President/CEO, NABHOOD
Introduction: Norman Jenkins, President, Capstone Development / NABHOOD Board
WEDNESDAY, JULY 24
Speaker
Stephen P. Joyce, President/CEO, Dine Brands, Global Owner of Applebees & IHOP Restaurants
06:00pm – 07:00pm Asian American Hotel Owners Assoc.(AAHOA) Meet & Greet Pre Function
07:00pm – 08:00pm Asian American Hotel Owners Assoc.(AAHOA) Town Hall Meeting Grand Ballroom
Topic: Business Meeting – Discussion with Elected Officials
MC: Bharat Patel, CHO, Florida Regional Director, AAHOA
Welcome: Hemant Patel, Former Chairman, AAHOA
Remarks: Vinay Patel, President/CEO, Fairbrook Hotels/Treasurer, AAHOA
Remarks: Jagruti Panwala, Chairwoman, AAHOA
06:15pm ***Bus departs every 15 mins for Off Property NABHOOD Opening Reception
from the front street side of hotel Last bus departs at 7:15pm
07:00pm - 09:00pm NABHOOD Opening Reception The Gabriel Miami Curio by Hilton
The Gabriel Miami, A tribute to individuality, productivity, design, and fashion in the heart of
downtown Miami that flows with the beat of the city. Enjoy custom curated art, one-of-a-kind
dining or dive into a cocktail. Savor the culture, be part of the scene or create one.
Sponsors: THE GABRIEL MIAMI - CROWN ROYAL - GREATER MIAMI CVB
Location: The Gabriel Miami Curio by Hilton
1100 Biscayne Blvd. Miami (6 blocks from host hotel)
*** Return transportation will not be provided.
THURSDAY, JULY 25
07:00am - 03:00pm Registration Pre Function
07:00am - 08:30am Continental Breakfast Pre Function
Sponsor: PepsiCo / Red Roof Inns / RLJ Lodging
07:30am – 07:55am STUDENT OPENING SESSION – ROLL CALL (all students must attend) Watson Island
Student Chairmans, and chaperones will meet with students every morning
during breakfast for roll-call, networking with each other and going over daily agenda.
08:00am - 09:20am PLENARY SESSION Grand Ballroom
08:00am - 08:05am OPENING REMARKS Grand Ballroom
Andy Ingraham, Founder/President/CEO, NABHOOD
08:05am – 09:05am INDUSTRY OUTLOOK STATISTICALLY SPEAKING Grand Ballroom
A comprehensive review on the performance of the Lodging
Industry….the past, the present, the future
Presenters: Robert Mandelbaum, Director of Research Information Services,
CBRE/CBRE Hotels Americas Research
John Lancet, Senior Managing Director, HVS Consulting & Valuation, HVS Intl.
Bruce Ford, Senior V.P./Dir. Global Business Development, Lodging Econometrics
Emile Gourieux, Business Development Executive, Hotels Mexico, STR Canada,
Caribbean & Mexico, STR
09:05am – 09:20am BRAND USA UPDATE – What is Being Done to Attract Grand Ballroom
International Visitors to the USA and What is the Impact of Our Travel Policy
Brand USA was established by the Travel Promotion Act in 2010. It is the
destination marketing organization for the United States with the mission of
increasing incremental international visitation, spend and market share to fuel
the nation’s economy & enhance the image of the USA worldwide.
Presenter: Mike Fullerton, Senior Director, Public Affairs, Brand USA
09:25am - 10:25am GENERAL SESSION (A) Grand Ballroom
EXECUTIVE FORUM - A VIEW FROM THE TOP
Thoughts & perspectives of experienced lodging leaders on a wide range of timely
industry topics and its impact.
Moderator: Stefani C. O’Connor, Editor in Chief, Hotel Management/Questex Hospitality Group
Panel: Warren Fields, CEO, Pyramid Hotel Group/NABHOOD Board
Bill Fortier, Senior V.P. Development, Americas, Hilton
Eric Jacobs, Chief Devel. Officer, Select Service & Extended Stay Brands, Marriott Intl.
Norman Jenkins, President, Capstone Development / NABHOOD Board
THURSDAY, JULY 25
10:25am – 10:35am Networking Break Pre Function
Sponsor: PepsiCo / Choice Hotels International
10:35am - 11:35am STUDENT SESSION (A) - STUDENT PROGRAM Watson Island
THE NEW GENERATION OF HOSPITALITY PROFESSIONALS
WHAT WILL IT TAKE TO BE A SUCCESS?
A discussion on what it is going to take as a student with a great education on entering the hotel
industry, with a quest to become an executive, investor, owner or using family & friends connection.
What is the commitment to gain the right partnership and how to successfully bring your dreams &
vision to fruition?
Moderator: Ashli Johnson, Assistant Dean, University of Houston/Conrad N. Hilton College of
Hotel and Restaurant Management
Panelist: Marco Roca, Jr. Dir. of Business Devel. & Corporate Strategy, Trust Hospitality
Chris Rutt, VP, Talent Acquisition & Development, Crestline Hotels & Resorts
Wesner St. Vil, General Manager, AC Hotel by Marriott Midtown Miami
Maria Alfaro, HR Manager, Hilton Miami Airport Blue Lagoon
11:40am – 12:40pm MAINSTAGE Grand Ballroom
NABHOOD DISTINGUISED SPEAKER SERIES
The 1st Annual Thomas J. Baltimore Jr. Distinguished Speaker Series is a NABHOOD
endowed session for Florida International University Chaplin School of Hospitality &
Tourism Management and Florida Memorial University
Chris Nassetta Andy Ingraham
Andy Ingraham, President/CEO of NABHOOD will sit down with Chris Nassetta, President/CEO of Hilton,
for a lively discussion about his early days, his experience in the hospitality industry, his view on diversity
& inclusion and people and philosophy that have guided him throughout his career.
Introduction: Michael Cheng, Interim Dean, Florida International University
Chaplin School of Hospitality & Tourism Management
Interviewer: Andy Ingraham, President/CEO, NABHOOD
Interviewing: Christopher J. Nassetta, President/CEO, Hilton
THURSDAY, JULY 25
01:00pm - 02:15pm NABHOOD SCHOLARSHIP & AWARDS LUNCHEON Grand Ballroom
MC: Norman Jenkins, President, Capstone Development / NABHOOD Board
Welcome: Dana Young, President/CEO, Visit Florida
Welcome: Francis X. Suarez, Mayor, City of Miami
Greetings: Jagruti Panwala, Chairwoman, AAHOA
Greetings: Isiah Thomas, Chairman/CEO, Isiah International / NBA Hall of Fame
Greetings: Hon. Zane De Silva, Minister of Tourism, Bermuda
Remarks: Bill Fortier, Senior V.P. Development, Americas, Hilton
NABHOOD AWARDS & SCHOLARSHIP PRESENTATION
Introduction: Andy Ingraham, Founder/President/CEO, NABHOOD
Speaker
R. Donahue Peebles, Chairman/CEO, The Peebles Corporation
02:30 pm - 03:30pm BREAKOUT SESSIONS
SESSION 11 Salon A/B/C/D
WOMEN CREATING THEIR OWN SPACE - BUILDING A SEAT AT THE TABLE
Learn about the roles women are playing as they excel in changing the hospitality & lodging industry. Moderator: Stefani C. O’Connor, Editor in Chief, Hotel Management/Questex Hospitality Group
Panel: Amanda Chivers, Managing Principal, Crown Hospitality Consulting Stephanie Atiase. Senior Director, Corporate Strategy & Business Development, Hilton
Trusha Patel, Chief Business Development Officer, CrediVia
Alysia Massop, Sr. Manager, Full Service Franchising, Marriott International
03:30pm - 03:45pm Networking Break Pre Function
Sponsor: PepsiCo / Best Western International
03:45pm - 04:45pm GENERAL SESSION (B) – STUDENT PROGRAM Watson Island
PANEL OF HOSPITALITY & INDUSTRY LEADERS
Industry professionals will talk about how Education, Graduate Studies, Internship & Work
experience can help you move up the corporate ladder and lead to success in the industry
Moderator: Victor B. Younger, Dir. of Diversity & Inclusion
Office of Student Services, Cornell University
Panelist: Denella Ri'chard, Sr, Dir., Trade Comm. & Engagement, Holland America Line
Charlotte Phynes Garcia, CHC, Certified Hotel Concierge, Diplomat Beach Resort
Taylor Cameron, President/CEO, Tender Hosting
Deanne Johnson-Anderson, VP Human Resources, Crestline Hotels & Resorts
Cameron Scott, Manager, Salamander Resort and Spa
THURSDAY, JULY 25
04:45pm – 05:45pm STUDENT PLENARY SESSION (A) Watson Island
RESUME IS YOUR CURB APPEAL – WHAT ARE THE
INGREDIENTS FOR AN EFFECTIVE RESUME
This interactive session is designed to give participants to openly discuss what should
be included in their internship and entry level position resumes. The facilitator will
discuss the rationale and ingredients of an effective resume. At the end of the ‘learningshop’
participants will leave with at least ten ingredients to create an effective resume…All
participants will be encouraged to ask questions and share ideas.
Facilitators: Dr. Lincoln Marshall, Teaching Associate Professor, University of Missouri
Winnie Roberts, Dir. Global Incentive Compensation, Human Resources, Hilton
05:45pm - 06:30pm STUDENT PLENARY SESSION (B) Watson Island
"UNDERSTANDING A CONVENTION AND VISITORS BUREAU"
Finding your career in a competitive, creative and exciting industry.
A convention and visitor bureau is designed to market a destination to the traveling public
and provide area resources and advice to tourists, event and meeting planners and the media.
During this session you will learn:
• What is the purpose of a CVB
• How is a CVB Funded
• How does a CVB Function
• What are the departments at a CVB
• Career Opportunities at a CVB
Presenter: Greg DeShields, Exec. Dir. Philadelphia Convention & Visitors Bureau PHL Diversity
07:00pm – 08:30pm CORNELL ALUMNI NETWORKING RECEPTION
Sponsor: CORNELL / NABHOOD
08:00pm – 11:00pm Trade Show Set-up Pre Function
FRIDAY, JULY 26
06:00am – 08:00am Trade Show Set-up Pre Function
06:30am – 07:30am STUDENTS BACK OF THE HOUSE TOUR Lobby
Facilitator: Gregory DeShields, PHLDiversity Executive Director, PHL Diversity Philadelphia Multicultural
Affairs Congress
07:00am - 03:00pm Registration Pre Function
07:00am – 08:30am Continental Breakfast Pre Function
Sponsor: PepsiCo / Hyatt Hotels
07:30am – 07:55am STUDENT OPENING SESSION – ROLL CALL (all students must attend) Watson Island
Student Chairmans, and chaperones will meet with students every morning
during breakfast for roll-call, networking with each other and going over daily agenda.
FRIDAY, JULY 26
08:00am - 08:55am GENERAL SESSION (B) Grand Ballroom
STEPS TO BECOMING A SUCCESSFUL FIRST TIME HOTEL OWNER
Going into the business! Steps you need to follow if you want to become a successful hotel owner
Moderator: Mitch Miller, Attorney/CEO, Miller Law Group
Panel: Evens Charles, President/CEO, Frontier Development & Hospitality Group
John Koshivos, Vice President/Mgg. Director Devel. SE, Hilton
Roland Schick, RVP Franchise Sales & Devel. East, InterContinental Hotels Group
Brian Parker, RVP Devel., Equity Brand & Emerging Markets, Choice Hotels Intl.
Navroz F. Saju Esq., CEO / President, HDG Hotels
09:00am - 09:55am PLENARY SESSION (A) Grand Ballroom
CAPITAL FORUM – FUNDING THE DEAL
LOOKING FOR CAPITAL, HOW TO FIND EQUITY OR DEBT,
WHY WOULD A JOINT VENTURE PARTNER FUND A PROJECT
If you are looking for investors or equity, let the experts tell you how you can attract capital
including equity, joint venturing and debt and how they deploy their money in projects.
Moderator: C.J. Arlotta, Senior Editor, Hotel Business Magazine
Panelist: Raoul Thomas, Founder & CEO, CGI Merchant Group
Ed Hoganson, CFO & CIO, Crestline Hotels & Resorts
Fernando Fernandez, VP of Development, Apple Leisure Group
Rogerio Basso, Principal Investment Officer/Head of Tourism, IDB Invest
10:00am - 10:55am PLENARY SESSION (B) Grand Ballroom
INVESTOR FORUM – OPPORTUNITY ZONES – MAKING PROJECTS WORK
Opportunity Zones are census tracts designated by state and federal governments
targeted for economic development. Is this a new trend in the investment market for
investors? What what are the benefits and how do I access funding for projects?
Moderator: James Carras, President, Carras Community Investment
Panel: Craig Livingston, Managing Partner, Exact Capital Group
Richmond McCoy, President/CEO, UrbanAmerica Advisors
Barron Channer, CEO, WoodWater Investments
John Lewis, Exec. V. P. /Chief Admin. Officer, Harbor Bankshares Corporation
10:00am – 04:00pm NABHOOD Trade Show Open Pre Function
11:00am – 11:30 am Networking Break Pre Function
Sponsor: PepsiCo / InterContinental Hotels Group (IHG)
FRIDAY, JULY 26
11:30am – 12:00pm GENERAL SESSION (C) – STUDENT SESSION Watson Island
ARE YOU THE NEXT HOTEL INNOVATOR?
Innovation is not only technology-based, it is any addition or change
to process or product that adds to guest satisfaction and profit. The
Yotel room design, the “Heavenly Bed,” financing hotels using an
asset-light strategy or franchising, and branding are all innovations that
have revolutionized the hotel business. Do you have the next idea to enhance
the guest experience and investor value?
Facilitator: Shawn A. Murray, Asst. Professor Tourism & Hospitality Management & Program
Coord., Montgomery County Community College
Presentor: Rocco M. Angelo, M.B.A, Professor Emeritus, E.M. Statler Professor,
Florida International University
12:00pm – 01:00pm GENERAL SESSION (D) – STUDENT SESSION Watson Island
HUMAN RESOURCES PANEL – HIRING LEADERS – NABHOOD INTERNSHIP
A discussion about what does talent look like in the hospitality industry from a senior operations
and HR leaders perspective. What does your brand reflect? Assisting students with internship.
Moderator: Claudette Renee Thompson, Exec.Dir., Senior Training & Devel. Consultant,
Facilitating Opportunities & Resources, Inc
Panelist: Deanne Johnson-Anderson, VP Human Resources, Crestline Hotels & Resorts
Lisa Lombardo, Chief People and Culture Officer, HDG Hotels
Eric Feinstein, President, Premier Alliance Group
German Marroquin, President, GM-Hospitality
Erinn D. Tucker, Faculty Dir. & Associate Professor of the Practice
Global Hospitality Leadership (GHL), Georgetown University
01:15pm – 02:15pm Luncheon NABHOOD INTERNATIONAL LUNCHEON Grand Ballroom
MC: Jerry C. Butler, Chairman, Butler Investment Group
Welcome: Dale Holness, Vice Mayor, Broward County, FL.
Greetings: Joe Boschuite, Commissioner of Tourism, U.S. Virgin Islands
Greetings: Denella Ri'chard, Sr, Dir., Trade Comm. & Engagement, Holland America Line
Remarks: Julius Robinson, Sr. V.P. & Global Brand Leader,Classic Full Service Brands, Marriott
Introduction: Andy Ingraham, Founder/President/CEO, NABHOOD
FRIDAY, JULY 26
02:30pm – 03:45pm GENERAL SESSION (E) – STUDENT SESSION Watson Island
REAL ESTATE SESSION-UNDERSTANDING THE NUTS & BOLTS
From location, location, location to experiential, experiential, experiential -- this session will discuss
how the exploding service, hospitality and entertainment industries are shaking up the commercial real
estate sector and transforming boring residential, office and retail developments around the globe.
Moderators: Dustin Jones,Esq, Director, Cornell University Baker Program in Real Estate
Panelists: Alexandra Lalos, Director, Hodges Ward Elliott
Evens Charles, Founder CEO Frontier Development
Dylan Fonseca, Managing Partner, Fondo Atlas
03:45pm – 04:00pm Networking Break Pre Function
Sponsor: PepsiCo / InterContinental Hotels Group (IHG)
6th ANNUAL INTERNATIONAL MULTICULTURAL & HERITAGE TOURISM
SUMMIT & TRADE SHOW
JULY 26-28, 2019
04:00pm - 05:00pm GENERAL SESSION A Grand Ballroom
HOSPITALITY & TOURISM EXECUTIVE ROUNDTABLE - A VIEW FROM THE TOP
Thoughts & perspectives from industry leaders on tourism and why they are exploring
the growing Multicultural & Heritage Tourism market, what are they doing to attract
the market & what is the impact.
Moderator: Solomon Herbert, Publisher/Editor-in-Chief, Black Meetings & Tourism Magazine
Panel: Donnie Dawson, Deputy Director Tourism-The Americas, Jamaica Tourism Board
Denella Ri'chard, Sr, Dir., Trade Comm. & Engagement, Holland America Line
Connie Kinnard, VP Multicultural Sales & Development, Greater Miami CVB
Essence Harris-Banks, Executive Dir., New Orleans Multicultural Tourism Network Hon. Zane De Silva J.P., M.P., Minister of Transport & Tourism, Bermuda Government
05:00pm – 05:45pm Opening General Session Grand Ballroom
MC: Andy Ingraham, Founder/President/CEO, NABHOOD
Welcome: Connie Kinnard, VP Multicultural Sales & Development, Greater Miami CVB
Greetings: Carole Ann Taylor, Chairwoman, Black Hospitality Initiative of Greater Miami
Remarks: Solomon Herbert, Publisher/Editor-in-Chief, Black Meetings & Tourism Magazine
Speaker: Joe Boschuite, Commissioner, U.S. Virgin Islands Dept. of Tourism
NABHOOD Closing Reception
&
The 6th Annual Intl. Multicultural & Heritage Tourism Summit
Opening Reception
7:00pm – 9:30pm
An “Island Vibes” Sunset Tropical Cruise Reception Sponsors
USVI Department of Tourism / Deleon Tequila / BM&T Magazine / Heineken
Boarding Time: 6:00pm South Beach Lady Yacht at Dock Behind Miami Marriott Biscayne Bay Hotel
SATURDAY, JULY 27
08:00am - 03:00pm Registration Pre Function
08:00am - 09:00am Continental Breakfast Grand Ballroom
Sponsor: PepsiCo /Avendra
09:00am - 09:05am OPENING REMARKS Grand Ballroom
Andy Ingraham, Founder/President/CEO, NABHOOD
Welcome: Goals for the International Multicultural & Heritage Tourism Summit
09:05am – 09:30am VISIT FLORIDA UPDATE Grand Ballroon
Visit Florida is a marketing agency for the State of Florida and is responsible
for promoting the destinaton worldwide. This presentation will update
attendees on how Visit Florida is viewing the African American and
multicultural markets and what they are doing to attract more of this segment
to the State of Florida.
Presenter: Lindsey Norris, Regional Partnership Manager, Visit Florida
09:35am – 10:00am BRAND USA UPDATE – What is Being Done to Attract Grand Ballroom
International Visitors to the USA and What is the Impact of Our Travel Policy
Brand USA was established by the Travel Promotion Act in 2010. It is the
destination marketing organization for the United States with the mission of
increasing incremental international visitation, spend and market share to fuel
the nation’s economy & enhance the image of the USA worldwide.
Presenter: Mike Fullerton, Senior Director, Public Affairs, Brand USA
10:05am – 10:45am MULTICULTURAL & HERITAGE TOURISM INDUSTRY UPDATE Grand Ballroom
A comprehensive review on the performance & growth of the
multicultural & heritage tourism industry looking at all the data
and why we need to have a new study done.
Presenters: Laura J. Mandala, Managing Director, Mandala Research LLC
10:45am – 11:00am Networking Break Pre Function
Sponsor: PepsiCo /Choice Hotels
SATURDAY, JULY 27
11:00am - 11:50am GENERAL SESSION Salon A/B/C
Session (B)
HOW TO DEVELOP AN EFFECTIVE MULTICULTURAL TOURISM PROGRAM
THAT HELP GROW THE MINIORITY BUSINESS COMMUNITY
Industry practioners who are developing programs and creating the benefits of Multicultural
and Heritage Tourism that is impacting minority business community
Moderator: Ed Ponder, President, Rednop Management Group – Founder/CEO, MrEdMiami
Panelist: Ellis Canty, Sr., President, International Longshoremen Local # 1416
Essence Harris-Banks, Exec Dir., New Orleans Multicultural Tourism Network
Janet Johnson, CEO & Executive Director, Bahamas Tourism Development Corp. (TDC)
Greg DeShields, Exec. Dir. Philadelphia Convention & Visitors Bureau PHL Diversity
Dr. Dorothy Fields, President/CEO, Society Socials & Reunions, LLC
11:55am - 12:45pm PLENARY SESSION Salon A/B/C
Session (C)
REUNION MARKET - HOW TO GROW YOUR BUSINES & IMPACT THE COMMUNITY
GROUP MARKET – FAMILY & CLASS REUNIONS – CRUISE MARKET
The growing segement of reunions is a hugh boast to the tourism market and is a good way for the
cummunity to get invole in the tourism economic engine and gain benefits at the same time
Moderator: Solomon Herbert, Publisher/Editor-in-Chief, Black Meetings & Tourism Magazine
Panel: Laura J. Mandala, Managing Director, Mandala Research LLC
Petra Brennan, Director of Tourism Business Enhancement Multicultural
Tourism & Development, Greater Miami CVB
Cory Abke, National Director, Hotel Sales, So. LA, Los Angeles
Tourism & Convention Board
Lisa Blake, Business Devel. Manager, Affinity & Diversity Group Sales,
Holland America Line
Dr. Dorothy Fields, Historian/Founder, The Black Archives, History &
Research Foundation of South Florida, Inc.
12:55pm - 02:05pm MULTICULTURAL TOURISM LUNCHEON Grand Ballroom
MC: PJ Douglas Sands, Sr. Mgr, Business Development, Horizons International Group
Welcome: Solomon Herbert, Publisher/Editor-in-Chief, Black Meetings & Tourism Magazine
Greetings: Greg DeShields, Exec. Dir. Philadelphia Convention & Visitors Bureau PHL Diversity
EXECUTIVE TOURISM FORUM - A DISCUSSION ON DIVERSITY IN TOURISM
AND THE IMPACT TO THE DESTINATION
The New Chairman of US Travel will give us an update on where the industry and
organization is heading and what changes we can expect and Industry executives will
share their insight on growth of the domestic and international tourism market
and what impact diversity is playing on changing the community & how to
access the opportunities.
SATURDAY, JULY 27
Moderator: Andy Ingraham, Founder/President/CEO, NABHOOD
Presenters:
Elliott Ferguson Julie Calvert Bill Talbert
President/CEO President/CEO President/CEO
Destination DC Cincinnati USA CVB Greater Miami CVB
Chairman, U.S. Travel
02:10pm - 02:40pm Session (D) Salon A/B
The LGBTQ U.S. Travel Market Value $63 Billion
Learn how to successfully capture this market
. Data reveals the LGBTQ Travel Market is robust, diverse and growing. This includes spending
on domestic leisure and meetings travel: accommodation, dining, sightseeing and other tourism
expenditure. It is important travel industry suppliers understand the strong value of this segment,
to make sure their products and services are well-tailored to meet the specific needs of this market.
During this session you will learn:
• The LGBTQ Market and Travel Spend
• Key Desired LGBTQ Destinations and Travel Preference
• LGBTQ Leisure, Meeting and Convention Segments
• Case Study PHLCVB PHL Diversity LGBTQ Meetings & Conventions Success
• LGBTQ Resources
Presenter: Greg DeShields, Exec. Dir. Philadelphia Convention & Visitors Bureau PHL Diversity
02:45pm - 03:15pm Session (E) Salon A/B
AN ARM CHAIR DISCUSSION
Gloria Herbert, Associate Publisher, Black Meetings & Tourism Magazine
&
Dr. Dennis Rogers, VP Reserch & Special Projects, Black Meetings & Tourism Magazine
POSITIONING Your Destination To Generate More Tourism Revenue by
Promoting the 400 YEAR HERITAGE of Africans in America
• Understanding – Public Law 115 – 102
• Connecting to – The Federal Commemoration Commission
• Securing Grand Funding for Your Destination
SATURDAY, JULY 27
03:30pm - 05:30pm Miami’s Multicultural & Heritage Tour (Must be pre-registered) Front of Hotel
Sponsor: Greater Miami CVB Multicultural Tourism & Development Dept.
Hosted by: Greater Miami CVB Multicultural Tourism & Development Dept.
Sandra Carey, International Multicultural & Heritage Tourism Network
Tour Led by: Dr. Paul George, History Miami
Greater Miami CVB Multicultural Tourism & Development Department will host the Heritage
Tour to showcase the rich cultural tapestry of Miami’s ethnic communities including Historic
Overtown and Little Havana. Stops will include the newly opened Dunns Josephine Hotel and
Copper Door B&B, both new boutique hotel showcasing Harlem Renaissance and Black Miami
Legends.
(Pick up at front entrance of the Miami Marriott Biscayne Bay Hotel)
06:30pm – 07:30pm APEX Reception Pre Function
07:30pm – 09:30pm MULTICULTURAL TOURISM APEX AWARDS DINNER Grand Ballroom
Sponsor: Black Meetings & Tourism Magazine & NABHOOD
MC: PJ Douglas Sands, Sr. Mgr, Business Development, Horizons International Group
Welcome: Connie Kinnard, VP Multicultural Sales & Development, Greater Miami CVB
Greetings: Greg DeShields, Exec. Dir. Philadelphia Convention & Visitors Bureau PHL Diversity
Introduction: Andy Ingraham, Founder/President/CEO, NABHOOD
Speaker
Raoul Thomas, Founder & CEO, CGI Merchant Group
Owner, The Gabriel Miami Curio Collection by Hilton
Presentation:
Student Scholarship Award
Chapman Foundation
Sheen Magazine / Chapman Foundation will award three outstanding
Students, a scholarship each to support their educational expenses
Presentation:
APEX Awards for Distinguished Service “A Tribute and Celebration of Individuals Who Have Made Significant Contributions in Their
Fields of Endeavor & Have Positively Impacted Travel & Tourism Thereby Making A Difference in
The Development of Inclusion & Diversity in Multicultural & Heritage Tourism”
SUNDAY, JULY 28
09:00am – 11:00am Continental Breakfast Hibiscus Island M1007192019A
SAVE THE DATE
JULY 24-26, 2020