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  • 8/13/2019 Webinar Pin Security

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    Agenda

    Financial Institutions Security Environment

    Impact of a Data Security Breach on Banks

    Is Your Bank a Target?

    How PCI Security Requirements Apply?

    PIN Security and Key Management Controls

    Acquirer

    Issuer

    Key Learnings

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    Security Environment

    Hackers are attacking:

    Small Financial Institutions

    Credit Unions are increasingly targeted

    Banks that drive ATMs directly

    Banks that support Debit card processing

    PIN Validations

    PIN Changes / Updates

    PIN Offset tables

    Use of stale Single-DES PIN Verification Keys (PVKs)

    Hackers are looking for:Applications that stores sensitive cardholder data

    Personal information to perpetrate identity theft

    PINs, track data, payment account numbers

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    Security: A Customer POV

    1.2.

    3.

    Cardholder awareness of security issues

    at record high levels

    Concerns permeate all facets of their financial life andcould impact their usage at ATMs

    Maintaining consumer confidence in electronicpayments is mutually beneficial

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    Impact of a Data Security Breach

    on Banks

    Damaged reputation to your Bank and Brand

    Potential loss of client goodwill

    Financial liability for fraud

    Potential legal liability

    Fines and penalties

    Increased regulatory compliance

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    How Banks Can Protect PIN and

    Cardholder Data

    Know exactly what you NEED to store and store ONLYthat. Most banks dont need to store PIN and payment

    card data

    Know what your Host and ATM applications are storing, ifanything

    Know what your vendors are storingNEVER store clear text PIN data, not even encrypted

    NEVER store clear text KEYs

    Dont Store It If

    You Dont Need It!1.

    2.

    3.4.

    5.

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    PIN Flow Bank with HSM

    Bank drives their ownATMs and performs PINvalidation on their own

    Debit card portfolio not-on-us traffic translated toAWK

    Bank validates andupdates PINs at branchand via VRU

    Processor performsPIN translation decrypts PIN usingBank AWK andencrypts PIN withNetwork AWK

    Network performsPIN translation decrypts PIN usingprocessor AWK and

    encrypts PIN withIssuer Working Key

    DebitProcessorATMs

    Issuer decrypts PINusing IWK and thenvalidates PIN

    ESO Loads Keysinto ATMs

    ESO has ATM KEKsto perform Keyloading services

    Bank

    withHSM

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    Is Your Bank a Target?

    ASK YOURSELF:

    1. Are you driving your own ATMs directly using a:

    a) Hardware Security Module (HSM) performing PINtranslations?

    b) Third-Party processor?

    2. Do you have multiple systems connected with any having

    Internet access?3. Does the bank have web-facing applications?

    4. Do your ATMs have remote access?

    5. How old is your single-DES PIN Verification Key (PVK)?

    6. How do you change cardholder PINs?

    7. How is your HSM configured?

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    Top 7 PCI DSS and PCI PIN Violations

    Based on compromises of PIN andcardholder data, Visa has found

    the following common issues:

    1. Vulnerable payment applications (e.g., inappropriate storage of fulltrack, CVV2 and PIN data, insecure remote access)

    2. Inadequate perimeter security (e.g., improperly managed firewall)

    3. Out-of-date system security patches

    4. Vendor default settings and passwords (e.g., unsecured wireless)

    5. Poorly coded web-facing applications (e.g., no input validation)resulting in SQL injection attack

    6. Poor cryptographic key management used for PIN encryption

    7. Weak controls over production HSM environment

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    How Banks Can Protect Their On-Us

    And Not On-Us Transactions

    Know what payment applications you use within Hostand ATM environments and ensure they are notstoring inappropriate data and never allow softwareencryption of PINs

    Determine if payment application vendors or otherparties have remote access to your ATMs and hostsystems and ensure that secure methods of accessare used

    Be aware of how the Payment Card Industry PINSecurity Requirements, PCI Data Security Standard(PCI DSS) and PCI PA-DSS apply to you

    1.

    2.

    3.

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    PCI DSS and PA-DSS

    PCI Data Security Standard (PCI DSS)

    12 security requirements

    Demonstration of compliance is tiered for merchants and serviceproviders based on volume

    Annual compliance verification cycle

    PCI Payment Application Data Security Standard (PCI PA-DSS)

    The PA-DSS applies to all payment application providers

    Based on PCI DSS; for purposes of PA-DSS, a payment application isdefined as one that stores, processes, or transmits cardholder data aspart of authorization or settlement, where the payment applications is

    sold, distributed, or licensed to third parties

    PA-DSS does apply to payment applications that are typically sold andinstalled off the shelf without material customization by softwarevendors

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    Visa PIN Security and Key Management

    Compliance Program: Acquirer Requirements

    Payment Card Industry PIN Entry Device (PED) security(all five card brands)

    PCI Encrypting PIN Pad (EPP) Security Requirements PCI POS PIN Entry Device Security Requirements

    Visa, MasterCard and JCB

    EMV (offline PIN and key management)

    Visa and MasterCard

    PCI PIN Security Requirements, V2.0, January 2008

    Visa

    Visa PIN Security Program: Auditors Guide

    Cryptographic Key Injection Facility: Auditors Guide

    TDES Member Implementation Guide

    Visa Payment Technology Standards Manual

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    Visa PIN Security and Key Management

    Compliance Program

    Types of Acquiring Participants:

    VisaNet Endpoints

    Acquirers / ISO Agents with ATMs

    Third Party Agents (Downstream Processors)

    Certificate Authorities

    Encryption and Support Organizations (ESOs)

    Validation

    Visa field review

    Self attestation

    Follow-up actions are monitored by Visa globally

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    Global TDES and PED Testing Timeline

    Newly

    deployedATMS must

    support TDES

    Newlydeployed

    ATMS musthave a Visa-

    approved EPP

    All US ATMSmust be usingTDES end-to-

    end

    All PEDs mustbe using

    TDES. AllAttended POS

    PEDs must bepre-PCI / PCI

    approved

    Newly purchasedPOS PEDs must beVisa-approved (pre-

    PCI) and supportTDES

    All US Visa

    endpointsmust be

    using TDES

    Newly

    deployedunattendedPOS PEDs

    must have PCIapproved EPP

    1/1/2004

    12/31/2007

    Newly

    deployed USAFDs must

    be PCIapproved

    1/1/2003 10/1/2005 7/1/201010/1/2007

    1/1/2009

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    Review ATM Environment

    Validate that:

    PIN Blocks are not stored in ATM log files

    Sensitive cardholder data (e.g., PANs) is properly protected in ATMs

    Proper controls for remote access of ATMs are in place

    ATM anti-virus mechanisms are current and actively running

    ATM applications are PCI DSS or PCI PA-DSS compliant

    ATM vendor-supplied defaults have been changed

    Verify that core ATM processing applications do not storesensitive authentication data:

    Full magnetic-stripe data, PANs, and PIN-blocks

    PCI DSS or PCI PA-DSS compliant

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    Issuer PIN Security and Fraud

    Management ControlsUse the PCI PIN Security Requirements as a best practice for issuer

    key management

    Validate the Card Verification Value (CVV) results for ATMtransactions

    Apply risk factors to POS spending, cash-back and quasi-cash to ATMwithdrawal limit assignments

    Review and update velocity monitoring parameters for PIN transactions(POS and ATM) and HSM activity from VRU / branches

    Implement enhanced fraud monitoring and queuing strategies

    Incorporate Visa Advanced Authorization risk scores and condition

    codes in risk decision management systems [email protected]

    Register and use Visas Compromised Account Management System(CAMS) alerts - [email protected]

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    Issuer Critical Applications and Key

    Management Controls

    The issuer core processing application should not store sensitiveauthentication data or expose keys in software:

    Full magnetic-stripe data, CVV, CVV2, PIN-blocks

    Properly segment production HSM activities

    Recommend hardware encryption for calculating PIN, CVV, CVV2

    Recommend HSM use for storage of critical keys

    Recommend separate HSM for VRU

    Review how branch PIN pads are managed / secured

    Review how cardholder PIN changes are made

    Manage offset tables securely

    Migrate to new double-length PIN Verification Key (PVK)

    What is the history of your current PVK? Normal re-issue cycle?

    Use only payment applications that adhere to PA-DSS

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    Key Learnings

    Security breaches can be prevented if participantscomply with:

    PCI PIN Security Requirements

    PCI Data Security Standard (PCI DSS)

    PCI Payment Application DSS (PCI PA-DSS)

    PCI Encryption PIN PAD (EPP) PIN Security Requirements

    And adhere to:

    Compliant issuer key management practices for CVV, CVV2 andPVK keys

    Properly configured production HSM with adequate access controls

    Dont store data, if you dont need to!

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    For More Information

    www.visa.com/pin

    www.visa.com/pinsecurity

    PCI PIN Security Requirements v2 Jan. 2008 PCI PIN Entry Device Testing and Approval Program Guide

    Visa PIN Security Program: Auditors Guide

    Frequently Asked Questionswww.visa.com/cisp

    Has PCI PIN, PCI DSS and PCI PA-DSS information:

    PIN security related bulletinsWorkshop registration information

    Compromised POS PED Bulletin

    Presentations from PIN Security related Visa webinars

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    For More Information

    Visa Online www.us.visaonline.com

    PIN Fraud Management Issuer Quick Reference Guide

    Visa Issuer Risk Management Guide - Tools and Best Practices forcontrolling Debit and Credit Card Fraud Losses

    PCI Security Standards Council www.pcisecuritystandards.org

    PCI POS PIN-Entry Device Security Requirements

    PCI EPP PIN-Entry Device Security Requirements

    PCI Approved PIN Entry Devices List

    List on www.pcisecuritystandards.org/pin

    PCI Data Security Standard (PCI DSS)

    PCI Payment Application DSS (PCI PA-DSS)

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    One Day Visa Key Management Workshop

    October 9, 2008 Foster City, CA

    Three Day Visa PIN Security Compliance Validation Training

    October 28 - 30, 2008 Foster City, CA

    Upcoming Visa PIN Security Trainings

    To receive information on PIN Security trainingscontact: [email protected]

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    Questions?