webinar 7 - direct messaging - secure emails - messagespectrum and hipaa | digidms.com

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Webinar 7: Direct Messaging, Secure eMails MessageSpectrum & HIPAA Thursday, April 17, 2014 at 3:30 PM EST Friday, April 18, 2014 at 4:30 PM EST EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging 1

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DigiDMS is an integrated Medical Information Management Company, which offers Electronic Health Records (EHR), Medical Billing, and Transcription Services. Our EHR includes integrated Appointment Scheduling, Billing Modules, Electronic Medical Records, Online Prescriptions and accessibility of information anywhere, anytime. Our services have evolved to a level where we can be deemed a Virtual Secretary targeted for hospitals, clinics, and independent doctors. The company is promoted by technical experts from diversified industries. In a relatively short span of 6 years, we have been able to transform 300+ medical offices nationwide into efficiency engines. Our strategy is to build productivity through the use of technology, highly trained personnel, and customized consulting services. With resources composed of 32+ employees nationwide and 175+ employees overseas, we have found a solution for all the problems in running a medical practice resulting in better clinical, revenue cycle, and employee management. We are the sole proprietors of the Electronic Health Records software, the Medical Billing service, and the Transcription Service. This allows us to streamline all our respective services into one effective solution for running a medical practice. Currently we are servicing clients in New Jersey, New York, Pennsylvania, Connecticut, North Carolina, Virginia, Florida, Indiana, Illinois, Texas, Tennessee and expanding throughout the United States of America. Our offices are based in New Jersey, Texas and North Carolina.

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Page 1: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Webinar 7:Direct Messaging, Secure eMails

MessageSpectrum & HIPAAThursday, April 17, 2014 at 3:30 PM ESTFriday, April 18, 2014 at 4:30 PM EST

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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Page 2: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Direct Messaging

What is Direct?

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Page 3: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Direct Messaging ‐What is Direct?

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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Direct Messaging – Common Scenarios

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

The Direct Project supports common scenarios where one person or organization needs to send clinical information to another person or organization securely. This simple push of information covers clinical scenarios like• A primary care doctor refers her patient to specialist. She sends the specialist a copy of the 

patient's clinical snapshot.• When the specialist completes his consult, he sends information about his findings back to patient's 

primary care provider.• A primary care doctor refers her patient to the hospital for observation or a scheduled surgery. She 

sends the hospital a copy of the patient's pertinent clinical information.• The patient is discharged from the hospital, who also sends her discharge information to the 

referring provider.• A care provider orders a lab on a patient. The laboratory sends the results back to the care 

provider.• A provider, clinic, or hospital sends a clinical snapshot, follow‐up reminders, or information about a 

recent visit to the patient.• A patient receives an immunization, and the record of the immunization is sent to public health.

Many scenarios, each with a point who has the data sending it to another point that needs the data. The Direct Project doesn't focus on what the data is, only the way it's transported.

Page 5: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Direct Messaging – Direct eMail AddressHow it looks like?

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

<ClinicName>@direct.digidms.com, e.g. [email protected]

<PhysicianName>@direct.digidms.com, e.g. [email protected]

<FacilityName>@direct.digidms.com, e.g.  [email protected]

<PatientName>@direct.digidms.com, e.g. [email protected]

Drummond Group Test Lab Direct Address: direct‐[email protected]‐testlab.com

NIST Lab Direct Address: direct‐[email protected]‐testing.org

3rd Party EHR Direct Address: [email protected]

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Direct Messaging – Direct eMail AddressWhere it is in DigiDMS?

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Tools Menu Options Mailing

‐‐Direct Address of clinic must be 

activated

Page 7: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Direct Messaging – Direct eMail AddressWhere it is in DigiDMS?

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Masters Menu Physicians

‐‐Direct Address of Physician must be 

activated

Page 8: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Direct Messaging – Direct eMail AddressWhere you can save in DigiDMS?

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Masters Menu Referring Physicians

Masters Menu Serving Office

Masters Menu  Other 

Contact Details

Page 9: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Direct Messaging – Sending Direct eMail

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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Direct Messaging – Selecting Recipients

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Page 11: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Direct Messaging – Launching Direct Messaging

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Share PHR  Send  Direct   *   Patient Chart  Documents Category  Documents  Send  DirectClinical Summary  Preview  Send  Direct   *  Referral Summary  Send  Direct

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Direct Messaging – Confirming Delivery

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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Direct Messaging – In Action

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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Secure eMail Messaging

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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Secure eMail MessagingWhy Do I need Secure eMail?

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

• HIPAA Compliance• Protect Sensitive Data• Prove Authenticity to Recipients• Send Attachments Normally Filtered and secure

• Avoid the junk folder

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Secure eMail MessagingSending Secure eMails from DigiDMS

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Page 17: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Secure eMail MessagingActivation by Recipients

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Page 18: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Secure eMail MessagingLogging on to Secure eMail Website

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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Secure eMail MessagingViewing Secure Message

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Page 20: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

MessageSpectrum

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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MessageSpectrumSending Lab Result via Voice Call, SMS

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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MessageSpectrumSending Document Notification via Voice Call, SMS

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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MessageSpectrumSending Notification via Voice Call, SMS from Screening

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

Questions & Answers

?

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Page 25: Webinar 7 - Direct Messaging - Secure eMails - Messagespectrum and HIPAA | DigiDMS.com

Thank You!

EHR * PM * Patient Portal * Direct Messaging * Secure Healthcare Messaging

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