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List of Tables Table No. Title Page No. 1 Genderwise distribution of respondents 2 facultywise distribution of respondents 3 coursewise distribution of respondents 4 Department-wise distribution of respondents 5 Distribution by year/semester of study 6 Frequency of Library Visit 7 Purpose of use of library 8 Daily Time spent in library 9 Role of library in satisfying study requirements 10 Helpfulness of library staff 11 Use of OPAC 12 Use of library resources 13 General assessment of library resources 14 Level of Satisfaction in the use of library resources 15 Overall level of satisfaction in the use of library resources 16 Use of library services 17 Level of Satisfaction in the use of library services

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List of Tables

Table No. Title Page No.1 Genderwise distribution of respondents

2 facultywise distribution of respondents

3 coursewise distribution of respondents

4 Department-wise distribution of respondents

5 Distribution by year/semester of study

6 Frequency of Library Visit

7 Purpose of use of library

8 Daily Time spent in library

9 Role of library in satisfying study requirements

10Helpfulness of library staff

11 Use of OPAC

12 Use of library resources

13 General assessment of library resources

14 Level of Satisfaction in the use of library resources

15 Overall level of satisfaction in the use of library resources

16 Use of library services

17 Level of Satisfaction in the use of library services

18 Overall level of satisfaction in the use of library services

List of figures

Table No. Title Page No.1 Genderwise distribution of respondents

2 facultywise distribution of respondents

3 coursewise distribution of respondents

4 Department-wise distribution of respondents

5 Distribution by year/semester of study

6 Frequency of Library Visit

7 Purpose of use of library

8 Daily Time spent in library

9 Role of library in satisfying study requirements

10Helpfulness of library staff

11 Use of OPAC

12 Use of library resources

13 General assessment of library resources

14 Level of Satisfaction in the use of library resources

15 Overall level of satisfaction in the use of library resources

16 Use of library services

17 Level of Satisfaction in the use of library services

18 Overall level of satisfaction in the use of library services

Chapter-1 Present Study

1.1.Introduction

1.3. Statement of the problem

1.4.Objectives of the study

1.5. Scope of the study

1.6. Need for the study

1.6. Methodology

1.7. Chapterization

1.2 INTRODUCTION

Libraries are seen as repositories of human experiences and knowledge. As a repository of human

experience, not subject to the barriers of space and time, the major purpose of the library is to provide

information. Library is considered as hub of information and ocean of knowledge. It possesses myriad

resources to meet the information needs of the students. The university library is one of the best

agencies for collecting and organizing knowledge for effective use, and for providing the services and

physical facilities to encourage it. The library exists not merely to help the instructional functions of the

university; it does also a good deal in aid of research, which is another major function of the university.

The university library, therefore, performs a variety of functions, by helping the students by providing

text books, reference books and periodicals, and other materials by providing a large number of

bibliographical tools and up-to-date literature on every subject for users; as well as by maintaining an

efficient reference and information service including e-resources. This study is intended to know the use

of library resources and services, information needs of the readers, to know the adequacy of resources

and the problems in using library are discussed. (S. Ranganadham and Dr. k. surendra babu, 2012)

An element of infrastructure that enables the transaction of certain selected significant and relevant

data, prepared so as to provide content and information services that can be used directly by the user. It

is necessary to establish some minimum socio-technical requirements for an element to qualify as a

resource.

Information is power and an essential ingredient in decision-making. To obtain timely, relevant and

quality information for your study or research work, you need to know the various sources of

information available. This module is expected to deepen your knowledge of sources of information in

print, non- print and electronic formats. It presents the definition, originators/producers, types, formats,

and categories of information sources.

The Information Resources team is the backbone to the physical and electronic collections at the Library.

The team is responsible for:

Acquisition, development and curation of the Library's electronic and print collections

Collection development and management to support the University’s learning, teaching, and

research enterprises

Ensuring that relevant, unique, and useful resources are available for users.

The Information Resources team is comprised of the following interrelated operational groups:

Collections & Acquisitions, Electronic Resources Management, and Media Services. Information

resources are defined as the data and information used by an organization.

Examples of information resources are databases with customer purchase information.

(Hamade, S. N., & Al-Yousef, S, 2011)

Information resources - Computer Definition

(1) The data and information assets of an organization, department or unit. See data administration.

(2) Another name for the Information Systems (IS) or Information Technology (IT) department.

Definition of Information /Information Sources

‘’Information is processed data. An information source is where you got your information from; this can

be a book or a Website. Information sources are the various means by which information is recorded for

use by an individual or an organization. It is the means by which a person is informed about something

or knowledge is availed to someone, a group of people or an organization. Information sources can be

observations, people, speeches, documents, pictures, Organizations. Information sources can be in print,

non-print and electronic media or format.’’

Information is power and an essential ingredient in decision-making. To obtain timely, relevant and

quality information for your study or research work, you need to know the various sources of

information available. This module is expected to deepen your knowledge of sources of information in

print, non- print and electronic formats. It presents the definition, originators/producers, types, formats,

and categories of information sources. The module also shows where information sources could be

found e.g.archives, libraries and the Internet.

Formats of Information Sources

Information is available and accessible in two main formats namely, print and non-print and these

include published and unpublished sources.

Print Materials (Published sources)

Information could be in print format and these include: all printed books, periodicals, maps,

bibliographies, indexes and abstracts, photographs, government documents, technical reports, etc.

Books are the most common type of printed materials. The Oxford Advanced Learner’s Dictionary

defines a book as ‘a set of printed pages that are fastened inside a cover so that you can turn them and

read them. A book is described by some people as a written work or composition that have been

published, printed on pages bound together while others say it's just the content, separate from its

container . Books are categorized into two, namely: fiction and non-fiction. Fiction contains information

that are not true and all the scenes and characters are made up by the author. Non-fiction books deals

with information that is true, about real things, people, events and places. Non-Print Materials In

addition to printed materials, information is also produced in other formats (non-print) including audio,

audiovisual, multimedia, microform and electronic books, journals, images, texts/records from the

Internet.

Library

When you think about libraries, the first things that come to mind are probably printed materials such as

books, journals and magazines. Libraries also provide access to resources such as full-text journal and

magazine articles, periodical indexes, and online encyclopedias. Libraries collect quality information in a

wide variety of formats. Academic libraries purchase these sources for their "community" of students,

faculty, and staff. Unlike archives, libraries have mass produced items such as books, government

reports, CDs, DVDs, magazines and journals.

The exceptions are rare books, manuscripts, map and other special collections. These resources are

different from most of the information that is freely available to you over the Web because they have

been reviewed and recommended by the library with input from the faculty members. Like archives,

libraries have primary source materials in many forms: historical newspapers, published letters, diaries,

and government reports are just a few of the types of primary sources that can be found in libraries. In

addition, some libraries are similar to archives in that they specialize in information materials such as

rare books and unpublished manuscripts.

Why Go to a Library for Information?

The main purpose of libraries, particularly those situated in University campuses, is to collect a large

quantity of scholarly materials from different time periods and on diverse topics to make research easier

for members of the community they serve (staff and students in the case of a university.) Library

resources are free for use by members of the community. Libraries purchase materials that are normally

too expensive for library patrons. Library materials, unlike those found on the Internet, go through a

review process. Librarians select books, magazines, journals databases and even Websites for use by

their patrons. This selection process enables the library to collect resources considered to be reliable,

relevant and valuable.

In addition, library resources are organized by subjects thus making them easy to find. For easy access,

each item of library material has a call number that indicates where it is located on the stack/shelf.

Libraries have collections with in-depth information that has been published over time. Both current and

out of print books and magazines are stocked in libraries most of which are in print formats. With the

advent of the electronic age, some of these are now accessible through digital libraries collections on

the Web.

Libraries have trained staff called librarians who serve as a bridge between users and information

sources. They assist users in sorting through the maze of information in their library collections.

Librarians answer reference questions and also help patrons to learn how to use new information tools.

If you need help with accessing information, contact your librarian. (Grace Ada Ajuwon et al., 2001) .

1.6. Statement of the problem

Statement of the problem is ―University Library: Use of Library and

Information Resources and Services of postgraduate students.

1.4 Objectives of the Study

The general objective of the study is to find out the information resources and services that are available

in University Library in Tumkur University. To achieve the general objective, the following specific

objectives were formulated:

1. To find out the Purpose for the library Resources use.

2. To find out the various resources available in the libraries and the frequency of use.

3. To determine the Level of Satisfaction and Overall Satisfaction Level of the information use.

4. To find out the use of the information resources and library services a Comparative study by

Sciences and Social Sciences Students.

5. To find the general assessment about the library and information sciences.

6. To find the university library satisfy your study requirement.

7. To find the rate the helpfulness of library staff.

8. To find the use of OPAC.

1.5 SCOPE OF THE STUDY

The study is undertaken to explore the use of library resources and services of postgraduate students: A

Comparative Study of Social Sciences and Sciences Students in the surveyed Tumkur University.

PG Departments

Part of social Sciences

Economics

HistoryandArchaeology

PoliticalScience

PublicAdministration

Sociology

SocialWork

Commerce

Part of Sciences

Biochemistry

Chemistry

EnvironmentalScience

LibraryandInformationScience

Mathematics

Physics

1.6 Need for the study

1.7 METHODOLOGY

The survey method was used in this study. Question tool was used to collect data from the students. 317

questionnaires were distributed to the students following accidental sampling method. The researcher

received 317 questionnaires out of out. After collecting data required for the study, the data was

analysed and interpreted in the form of tables and graphs.

The methodology used in this research project is the Bibliometric study that identifies the types of

information resources, form of retrieval, time span, subject distribution, and most cited journals by LIS

graduate students in their research papers at Kuwait University. A random sample of 38 literature

review papers was selected for this study. A citation count of the references at the end of these review

papers was conducted. Downloaded by Tumkur University The use of information resources 317 Data

were collected and organized according to the variables mentioned in the objectives of the study. The

instruments used for the collection of data were observation checklist and structured questionnaire .The

data obtained for this study were presented based on the research question that guided the study and

descriptive statistics was used to analyze the data.

1.7. Chapterization

The dissertation is divided into five chapters. Chapter-1: Present Study

The first chapter, present study covers the introduction, need for the study, statement of the problem, objectives of the study, scope of the study, methodology and Chapterization. Chapter-2: Review of Literature

The second chapter covers the brief review of some selected literature related to the present study. Chapter-3: University Library: Profile

The third chapter covers introduction to university library i.e. Introduction, history and development of university library and collections more particularly in Tumkur university. Chapter-4: Analysis and Interpretation of Data

The fourth chapter deals with analysis and interpretation of data. Chapter-5: Findings, Recommendations and Conclusion

The fifth chapter includes the major findings of the study, recommendations and conclusion.

REFERENCES

Grace Ada Ajuwon, Abdulrahmane Anne, Thembani Malapela, Christine Wamunyima Kanyengo, Nancy

Kamau, Sara Mbaga, … Agnes Chikonzo. (2001). Finding, Organization And using health information A

training Manual for Students,Researchers and Health Workers in Africa. Retrieved from

http://karibouconnections.net/medlibafrica/training_module/pdf/module1.pdf

Hamade, S. N., & Al-Yousef, S. (2011). The use of information resources by LIS graduate students in

Kuwait. Library Review, 59(5), 360–369.

Reddy, Shanker. (2014). Use of information resources and services of district central libraries and their

branches in karnataka state a study. Department of Library and Information Science Gulbarga University,

Gulbarga, 253.

S. Ranganadham and Dr. k. surendra babu. (2012). Awareness and use of library information resources

and services in osmania university,Hyderabad. International Journal of Library and Informatio Studies,

Vol.2(3). Retrieved from http://www.ijlis.org/img/2012_Vol_2_Issue_3/42-54.pdf

Tumkur University. (2016). University Library. Retrieved from

http://tumkuruniversity.ac.in/index.php/university-library/

Chapter-2

University Library:

profile

2.1. Introduction

The University Library of the University is located in the Dr. V.S. Acharya Memorial Block is well

organized. It has about 25032 books and 3200 donated books and 36 Journals. There is book bank

facility for the benefit of students, books purchased from Special Component Plan and Tribal Special

Plan Grant. For the easy access benefits of students and faculty. The library has good collection of

competitive exam books which is helping for the students to prepare for the competitive exams.

Bibliographic (holding) list is available to know about the documents. Library is providing reprography

services which are helping for the users to get the photocopy of the required information. Library has

computers with internet connectivity. There is subject wise list of CDs which can be accessed by using

the computers. It also provides internet facility to the staff. The library has subscription for journals and

magazines, newspapers. Reading room facility is available, which is help for the users to know about the

Local, regional and national news.

ACHIEVEMENTS:

University Library organized National Conference on ‘Digital Resources in Higher Academic Research’ in

association with Centre for Rural Social Documentation, Tumkur University, held on 27th June 2012.

VISION

To provide the most up-to-date information, data and research available in the academia to Meet the

needs of the users by using advanced technology and innovation

LIBRARY ACCESS:

1. Library has Good Collection of Books and Journals, documents are well organized by following

Library Classification (Dewey decimal classification) latest. This arrangement has helped organization of

information in a systematic way and has helped users to locate documents easily.

2. Library provides open access facilities which help easy access and use of library as a Learning

Resource.

3. Library is following open access system, where the books from the stock section are borrowed

by the faculty and students. The circulation counter updates day to day borrowing and returning of the

books and statistics are maintained.

4. Library is kept open to authorized members and entry/access is checked with user ID cards.

5. Separate Log in and Log out register is maintained for students and faculty which helps tracking the

day to day visitors and duration for which they used the library.

6. Membership card is issued to student to borrow the books. The book card is arranged according to

dept. wise which helps in knowing the status of the book easily.

7. Reader’s guidance and Ready reference service is provided to users.

8. Library Staff help the users in their literature search Regular watch and ward security staff monitor

the proper control over the safety of library materials.

Tumkur University, has achieved a great feat by transforming its campus into a totally internet-enabled

campus. Now, any faculty and student can access internet anywhere any time in the campus.

The campus has 420 LAN points and 10 wi-fi devices. The development of using Information

Communication Technology (ICT) has been utilized for achieving academic excellence. The University

provides all ICT facilities to its primary stake holders. The following diagram explains the campus

networking concept in a precise manner.

ORGANIZATION OF LIBRARY RESOURCES

1. Books are arranged and Organized subject wise

2. Journals are displayed alphabetically

3. Reference books kept separately in reference section

4. Back volumes of journals maintained

THE UNIVERSITY LIBRARY PROVIDES THE FOLLOWING RESOURCES:

Textbooks

Referencebooks

Magazines

Journals

Newspapers

Conferenceproceedings

Project reports

THE UNIVERSITY LIBRARY PROVIDES THE FOLLOWING SERVICES:

Circulation(borrowing)Service

WebOPACservice

Internetservice

Referenceservice

SC/STbooksservice

NewspaperclippingService

Questionbankservice

Currentawarenessservice

BooksforCompetitiveExams(CSIR/UGC/NET/SLET,IAS,KAS, Banking, Railways & other exams)

LIBRARY COLLECTION:

The Library collection consists of Books (including text books, dictionaries, encyclopedia, competitive

books, gazetteers, epigraphs, and year books), Periodicals, Project Reports, CD Rom/DVDs, Audio

cassette, past and present question papers. The university collections cater to the needs of UG, PG and

research students, staff and other stake holders. Thus library collection addresses the needs for teaching

– learning (UG, PG), research, reference, hobby reading, and preparation of project proposals, reports,

and competitive examination through its vast collection. The library collection is quite systematic and

procurements are made only on the recommendations of the different departments. The library ensures

procurement of the latest and updated learning resources like books and journals by sending the latest

catalogues, book reviews, paper clippings etc. to the departments to facilitate procurement.

THE COLLECTION OF THE LIBRARY IS AS FOLLOWS:

Sl. NO Name of the Resource No of Volumes

1 Books 25032

2 Donated Books 3200

3 TSP/SCP Books 1052

4 SC/ST Books 734

Total No. of Books 30018

GOALS

Library Automation

M-Learning to support outreach programme

Implementing RFID (Radio Frequency Identification) Technology

E-Resource Management

Development of Consortia with University Affiliated colleges

Local Indigenous Knowledge Database

GIS (Geographical Information Systems) in library

Chapter-3

REVIWE LITEARTURE

3.1. Introduction

3.2. Review of Related Literature

3.3. Conclusion

3.1. Introduction

Review of literature is an important process in conducting research. It is a process of reviewing the

earlier research done on the topic, published in books, journal articles, conference proceedings, reports

and dissertation. The main purpose of this is to bringing together all relevant and important works done

on the topic, which includes the methodology used and findings of these studies. Review of literature

also helps in avoiding the duplication of research and better understanding of the research problem.

In this direction, earlier studies related to the use of information resources and services of public

libraries and studies that have impact of Public Library System in other countries, in India and in

Karnataka State are reviewed in this chapter.

Reviews of previous literature in a thesis or research paper are not summaries of every article you have

read, but rather an exposition of the existing knowledge and reasoning which led you to believe that

what you did was worth doing in the way that you did it, written so as to convince the reader of these

things. Writing about the literature is not just part of “what you have to do”, it is a valuable way to learn

the literature, to get it “off the page and into your head”. And that is essential if you are to be able to

think critically about your field.(Reddy, Shanker. 2014)

3.2. Review of Related Literature

S. Ranganadham and Dr. k Surendra Babu (2012) carried out a survey on Awareness And Use Of Library

Information Resources And Services In Osmania University, in HYDERABAD This study is indented to

know the awareness of the students and use of library information resources and services in Osmania

University. The study is compiled with data from questionnaire. The Final results revealed that the

adequacy of library resources, opinion on e-resources vs. print sources, reasons for using e-resources,

satisfaction on sources of information provisions. In this study, recommendations are made to the

collection of Theses / Dissertation should be improved and availed for consultation of students and also

awareness should be created on the use of e-resources availability in the University Libraries.

Khaisar, Muneebulla Khan and Raju, C. carried out a survey method on the topic: Use of information

resource of pure science research scholars in Mysore University: A Study this is research in the field of

pure science research scholar, the purpose and frequency of the visit library, type of study users

utilization of various information services, Rating of library services, Rating of satisfaction, In order to

increase the use of library facilities by the research scholar, each library has to have compulsory user

awareness programmes from time to time. The above provide valuate guideline to the information

professional that provide. Information resource services to information's engaged with pure science

research scholars.

Samir N. Hamade Saud Al-Yousef (2010), carried out a survey on "The use of information resources by

LIS graduate students in Kuwait", The purpose of this paper is to investigate the use of information

resources in the research papers of the graduate students in Library and Information Science (LIS) at

Kuwait University. Identifying the preferred form of publications, retrieval method, time span, subject

distribution, and the most cited journals. They mostly used traditional library journals such as Bulletin of

MLA, Library Review, The Electronic Library, Library Management, and College and Research Libraries.

The methodology chosen for this paper is the bibliometric method by way of citation count of the

references found in the literature review papers of LIS graduate students at Kuwait University by

identifying the preferred form of publications, retrieval method, time span, subject distribution, and the

most cited journals Research limitations/implications – The quantity and quality of citations were

reviewed and approved by the student advisor, and the sample was drawn from a population of 74

papers based on the availability of original papers. Originality/value – The findings in this paper provide

important insights for the academic library administration to take appropriate measures to achieve a

higher level of awareness and skill by the users. Keywords Library users, Graduates, Academic libraries,

Information science, Kuwait, Serials Paper type Research paper.

Background Information professionals have always tried to identify the factors that are relevant in

encouraging a person to search for information. Today, a particular focus of inquiry has been on those

factors that play a role in deciding to use the library and its resources.

NINA SHRESTHA ,(2008) a conducted “A Study on Student’s Use of Library Resources and Self-Efficacy: A

thesis. The study has collected empirical data on the information searching behavior of the students of

the three respective colleges taken under study they are Thapathali College, NCCS (National College of

Computer Science) and Kathmandu University. These data has been gathered from 25% of the actually

targeted group of study. Questionnaire method has been obtained to collect primary data from the 200

full time students of which 127 has been returned which is the exact number of questionnaire tabulated

for the study.

This study has tried to find out the information seeking behavior of the graduate level students and their

knowledge about the library resources and services made available to them. And how their familiarity

with the resources and technology develops self-efficacy. The study has tried to find out how the

integration of the Internet has affected the information searching habit on students.

The study has collected empirical data on the information searching behavior of the students of the

three respective colleges taken under study they are Thapathali College, NCCS(National College of

Computer Science) and Kathmandu University. These data has been gathered from 25% of the actually

targeted group of study. Questionnaire method has been obtained to collect primary data from the 200

full time students of which 127 has been returned which is the exact number of questionnaire tabulated

for the study. After tabulating and analyzing the data the findings of the study indicated that students

are most in the need of intervention as they often come to college unprepared. The guidance in the use

of library resources and services is necessary to help students meet some of the information

requirements. It is also found that library books, e-journals and Internet are the most popular source of

information for the course work and research and the place of Google in the student’s information

behavior is prominent and positively co-related to use of traditional library resources.

The study shows that in today’s fast paced world the desire for expediency has promoted students to

place a premium on information that can be found easily and quickly. To this end, many students limit

their search to electronic resources, choosing format over substance and convenience over accuracy. In

particular reliance on the world wide web as a primary and often sole research tool has impacted the

quality and rigor of students projects and reduced students familiarity with more traditional print

resources and bibliographical databases in their college library collection.

Dr. A.U. Nwabueze and Lucky Oghenetega Urhiewhu(CLN) (2015)

The paper was on availability and use of digital information resources by undergraduates of universities

in Delta and Edo states, Nigeria. This study adopted descriptive survey research design. The study was

conducted in Federal and State University Libraries in Delta and Edo states in the south- south

geopolitical zone of Nigeria. The sample for the study comprised one thousand and eighty-eight

hundred(1,088) users drawn from four universities. Purposive sampling technique was used to select

two universities from Delta and Edo states respectively. Proportionate stratified sampling technique was

used to select respondents from each of the federal and state university libraries used for the study. The

instruments used for the collection of data were observation checklist and structured questionnaire. The

data obtained were analyzed using Descriptive statistics. The major findings include that some Digital

Information Resources were available in the university libraries Studied. More specifically, Ambrose Alli

University Library have ten types of DIRs; John Harrison Library in University of Benin eight of DIRs are

available either through inter- library loan, or online subscription. Federal University Petroleum

Resources Library do not have any of the DIRs because the digital library was just newly established and

under structuring; but they are using it as cybercafé for students to search academic information with

the Internet facilities.

The findings also revealed that students make use of DIRs to a low extent. The constraints encountered

by students towards the accessibility of DIRs in the four libraries are epileptic power supply, none

availability of online databases, lack of formal training in Internet skills among students, slow

bandwidth, network problems and server slowness.

Abubakar Mohammed Bitagi & Salamatu Kashi Garba (2014) A Conducted Evaluative Study Of

Information Resources And Services Utilization For Research In Academic Libraries In Niger State. The

study investigated information resources and services utilization for research in academic libraries in

Niger state, Nigeria. Descriptive survey research method was used for the study and 292, representing

5% of a total of 5847 lecturers in the 10 academic institutions in the state were sampled based on

certified proportionate sampling technique. Consequently, 292 copies of questionnaire were

administered and 280 were returned and found usable. Descriptive statistics was used to analyze the

data gathered. The results indicated that more of information resources in print format were provided

at the expense of those in non-print, conventional services such as loan of books and photocopying

were adequately provided while selective dissemination of information, indexing and abstracting

services were completely abandoned. Certain factors such as inadequate funding of the libraries were

found to be militating against the provision and utilization of information resources and services. The

study recommended among others that academic libraries should be adequately funded and qualified

and experienced staff should be employed to provide required resources and services.

The study discovered that provision of information resources in print format are prioritized in academic

institutions in Niger state at the expense of those in non-print format. Equally, traditional library services

have been abandoned while utilization of resources and services are at its low ebb. However, the

researchers were not wholly satisfied with the use of available information resources and services due

to certain factors arising from inadequate funding, among others.

Peemasak Angchun (2011), a pilot study Factors Related To The Selection Of Information Sources: A

Study Of Ramkhamhaeng University Regional Campuses Graduate Students.

This study assessed students’ satisfaction with Ramkhamhaeng University regional library services

(RURLs) and the perceived quality of information retrieved from other information sources. In particular,

this study investigated factors relating to regional students’ selection of information sources to meet

their information needs. The researcher applied the principle of least effort and Simon’s satisficing

theory for this study. The former principle governs and predicts the selection of these students’

perceived source accessibility, whereas the latter theory explains the selection and use of the

information retrieved without considering whether the information is optimal.

This study employed a web-based survey to collect data from 188 respondents. The researcher found

that convenience and ease of use were the top two variables relating to respondent’s selection of

information sources and use. The Internet had the highest mean for convenience. Results of testing a

multiple linear regression model of all four RURCs showed that these four independent variables

(convenience, ease of use, availability, and familiarity) were able to explain 69% of the total variance in

the frequency of use of information sources. Convenience and ease of use were able to increase

respondents’ perceived source accessibility and explain the variance of the frequency of use of sources

more than availability and familiarity. These findings imply that respondents’ selection of information

sources at the RURCs were governed by the principle of least effort. Libraries could consider the idea of

one-stop services in the design of the Web portal, making it user friendly and convenient to access.

Ideally, students could have one card to check out materials from any library in the resources sharing

network.

Szu-chia Lo, (2007) Use of Information Resources in Writing up Dissertation: A Citation Analysis

Referencing relevant works in one’s own work to conceptualize ideas, enrich work and get support for

the arguments in the scientific writings is commonly seen in scholarly communication. Citation analysis

is a method applied often to reveal the information behavior, construct the possible network among

scholars and identify the research trends to enhance the information services. In this study, the author

examined the dissertations written by the PhD students from Life Science related departments of

National Chung-Hsing University in Taiwan and the references cited in those dissertations by taking the

Citation Analysis approach to reveal the trends of student’s research environment. This study with focus

on the PhD students with interests in biotechnology research tried to reveal any possible trends in the

students’ research environment. Journal articles, English materials, journals with special research

interest were the primary sources that influenced the progress of research. Traces of the prior art done

by the faculty members in the same institution could be found in the cited references. By doing more

examining of the citing behavior, the better understanding of the information behavior could be shown.

Further investigations for the theses and dissertations in other disciplines are worth to take to enclose

more insights of students’ information behavior.

MD. ANISUR RAHMAN,(2011). A carried study on Challenges for International Students in Using

Electronic Resources in the Learning Centre: A Case Study of Oslo University College. The study

identified a number of the challenges faced by international students in using electronic resources in the

OUC learning center. It also discovered some general problems in relation to international students’ use

of the libraries in general for instance, different classification system; different library location; closed

shelves; no experience using automated library before; problems related to login and using FRONTER.

These barriers were problematic to the informants for a while, but through asking for help from the

library staff or their friends, they resolved them. So, these were not serious problems that need any

intervention from the learning center. But of course some substantial problems which were particularly

problematic to international students in connection with using the electronic resources in the OUC

learning center, including: Cultural differences; Language barrier; Lack of training; Problems in user

Interface; Unfamiliar teaching or learning style. These are the problems uncovered, demand

intervention from the learning center.

It is recommended that the learning center needs to be proactive in addressing the problems of these

students in order to provide the learning center support required for them to successfully pursue their

studies.

M s lohar and Mallinath kumbar, (2002) Use of library facilities and information resources in sahyadri

colleges, shimoga this study is confined to information resources and servives provided the libraries. The

analysis of the collected data covers the use of library resources and services to identify the adequacy of

the reading materials in the libraries. To know the necessary information resourecs for teching and

learning process in the fields of interest to the college, facilities extended by the library. To assess the

methods of organizing the documents in libraries.

N. Parvathamma and Shanker Reddy (2009). Use of information resources and services in

public libraries: a case of Bidar District, Karnataka State, Survey on use of information resources

and services in the public libraries of Bidar District, Karnataka State, India show that a majority

of the users were men between the age group of 11 – 30 years and they included students,

unemployed youth or employees in private sector, belonging to lower and middle income group.

They spent less than one hour in the library and inconvenient timing was the main reason for

not visiting the library more frequently. Books and magazines, friends/teachers and

radio/television were the information channels most frequently used to satisfy their

information needs. Newspapers and magazines were the most frequently read information

sources and fictions were the most frequently borrowed documents. Reading room and book

lending services were the most frequently used services. Concludes that since majority of the

users are students and unemployed youth, public libraries need to enrich their information

resource collection, provide access to internet and offer community-based services, including

literacy programmes. Public libraries need to take proactive approach in motivating users to

use these resources and services to enhance their competence level.

Akhtar Hussain and Krishna Kumar (2013) Utilization of Information Resources and Services of the

Master School of Management Library: A Study This study examines the utilization of information

resources and services of the Master School of Management Library, Meerut, (U.P.) India. A well

structure questionnaire was used for collecting opinions of the library users about usage of information

resources and services. The investigator 125 questionnaires were distributed among the 200 users, out

of which, 100(80%) questionnaires were received back from the respondents, and 25(20%)

questionnaires were rejected because of incomplete response from users. The present study

demonstrates and elaborates the various aspects of library collections uses within the available

resources, frequency and purposes of visit, utilization of library services, and assesses the behavior of

library staff. Findings and conclusion of the study are given at the end of the article.

Sunil Tyagi (2011) a study carried on Use of Information Resources and Services at Delhi Public Library

(DPL): A Survey to study the user’s ability and their think. To study the user approach to the

library/public library to study the users and the patterns of documents usage in libraries. To examine the

institutional, economies and other support systems of libraries. To analyze the phases of library growth.

To examine the degree of awareness of users in understanding the availability of documents. To assess

the changing attitudes of users of in using library and information materials. To assess the collection

usage in various types of libraries. To evaluate the nature and volume of different types of documents

and information usage. To develop a theoretical model for assessment of libraries and users. An

important goal for the Delhi Public Library, New Delhi survey was communication with the user

population. Having solicited user input, library staff had a responsibility to provide feedback to the

library staff.

Carole George, Alice Bright, Terry Hurlbert, Erika C. Linke, Gloriana St. Clair, and Joan Stein, (2016). A

conducted study on Scholarly use of information: Graduate students’ information seeking behavior

This study explored graduate students' information

behaviour related to their process of inquiry and scholarly activities. In depth, semi-structured

interviews were conducted with one hundred graduate students representing all disciplines and

departments from Carnegie Mellon University. Working in pairs, we coded transcripts of interviews into

meaningful categories using ATLAS.ti software. The combined use of quantitative and qualitative

analysis aimed to reduce subjectivity. Graduate students often begin with a meeting with professors

who provide direction, recommend and provide resources. Other students help to shape graduate

students' research activities, and university library personnel provide guidance in finding resources. The

Internet plays a major role, although students continue to use print resources. Convenience, lack of

sophistication in finding and using resources and course requirements affect their information

behaviour. Findings vary across disciplines and between programmes. Libraries can influence students'

information behaviour by re-evaluating their instructional programmes and provision of resources and

services. They can take a lead by working with academic staff to guide students.

Muhammad Tahir, Khalid Mahmood, Farzana Shafique, (2010),"Use of electronic information resources

and facilities by humanities scholars "Purpose – The purpose of this paper is to assess the use of

electronic information resources and facilities by humanities scholars at the University of the Punjab,

Lahore, Pakistan. Design/methodology/approach – A questionnaire survey of faculty from arts and

humanities departments at the University of the Punjab was conducted. In total, 62 faculty and research

staff participated.

Findings – The results correspond with previous studies conducted in other countries. The humanists

still stick to the printed information sources but they pay good attention to electronic resources. Most of

them have access to computer and internet at office and home. They are regular users of a variety of

electronic technologies. Although faced with many problems, the humanists perceive that modern

technology made their work easier. Research limitations/implications – The study is based only on the

humanities faculty in a large university of Pakistan. The survey should be replicated on a larger sample

for generalization. Practical implications – Keeping in view the positive trend of humanists towards

modern technology, universities and libraries should give more funding to provide electronic resources

and facilities in the arts and humanities discipline. Special training programmes for humanists should be

organized. Originality/value – This is the first study on this topic in Pakistan. The results can be useful to

design services and facilities in humanities libraries and information centers in Pakistan and other

developing countries.

3.3. Conclusion

There has been incredible growth of literature in the field of library information resources and services

at an international level review of the existing literature brings to fore fact that literature on the

university libraries especially in India are lacking and there is a need for in depth studies. Hence, an

overall study of the use of information resources and services.

Chapter-4 Analysis Interpretation

of Data

4.1. Introduction

4.2. General Information

4.3. Use of Library Information resources and services

4.4. Expectations of Students

4.1. Introduction This study aimed to find out the extent of use of public library and also

expectations of the post graduate students of Tumkur University. In

this chapter the collected data has been analyzed using SPSS 21.0

(Statistical Package for Social Sciences) and presented in the form of

tables and graphs.

4.2. General Information

Table 1: Genderwise distribution of respondents

Sl.No Gender No. of Respondents

Percentage

1 male 143 45.1%

2 Female 174 54.9%

Total 317 100.0%

The above table shows that out of 317 respondents, 143(45.1%) of the respondents are male and

remaining i.e. 174 (54.9%) of the respondents are female respondents.

45.1%

54.9%

Male Female

Figure 1: Genderwise distribution of respondents

Table 2: Faculty wise distribution of respondents

The above table shows that out of 317 respondents, 161(50.8%) of the respondents are science and

remaining i.e. 156 (49.2%) of the respondents are social science respondents.

SI.NO

Faculty No. of respondents Percentage

1 Science 161 50.8%2 Social science 156 49.2%3 Total 317 100%

50.80%

49.20%

Science Social science

Figure 2: Faculty wise distribution of respondents

Table 3: Course wise distribution of respondents

SI.NO course

No. of respondents Percentage

1 M.A 128 40.4%

2 MSW 28 8.8%

3 M.sc 161 50.8%

Total 317 100%

The above table shows that out of 317 respondents, 128 (40.4%) of the respondents are M.A students,

28 (8.8%) of the respondents are MSW students and 161 (50.8%) of the respondents are M.sc students.

M.A40%

MSW9%

M.Sc51%

Figure 3: Course wise distribution of respondents

Table 4: Department wise distribution of respondents

SI.NO

Department No. of respondents

Percentage

1 Bio chemistry 28 8.8%

2 Chemistry 28 8.8%

3 Economics 28 8.8%

4 Environments science 21 6.6%

5 History 28 8.8%

6 Library and info. Science 28 8.8%

7 Mathematics 28 8.8%

8 Social work 28 8.8%

9 Physics 28 8.8%

10 Political science 28 8.8%

11 Public administration 16 5.0%

12 Sociology 28 8.8%

Total317 100.0%

The above table shows that out of 317 respondents, 28 (8.8%) of the respondents are science

departments without 21 (6.6%) of respondents are Environments science and 28 (8.8%) of the

respondents are social sciences departments without 28 (5.0%) of the respondents are Public

administration.

biochem

chem eco evs his lib maths msw phy pol pub soc

1

2

3

4

5

6

7

8

9

10 11 12

8.8% 8.8% 8.8%

6.6%

8.8% 8.8% 8.8% 8.8% 8.8% 8.8%

5%

8.8%

Figure 4: Department wise distribution of respondents

Table 5: Semester of the respondents

SI.NO

Semester No. of Respondents Percentage

1 Second 161 50.8%2 Fourth 156 49.2%

Total 317 100%

The above table shows that out of 317 respondents, 161 (50.8%) of the respondents are second

semester students, 156 (49.2%) of the respondents are fourth semester students.

50.8%

49.2%

second fourth

Figure 5: Semester of the respondents

Table 6: Frequency of Library Visit

SI.NO

Frequently No. of respondents

Sciences

No. of respondentsSocial Sciences

1 Daily 59 36.6% 90 57.7%

2 Twice a week 80 49.7% 43 27.6%

3 Weekly once 4 2.5% 20 12.8%

4 Monthly 4 2.5% 1 0.6%

5 Occasionally 14 8.7% 2 1.3%

The table shows that 59 (36.6%) respondents of science students and 90 (57.75%) respondents of social

science students are visiting library daily, 80 (49.7%) respondents of science students and 43 (27.6%)

respondents of social science students are visiting library twice a week, 4 (2.5%) respondents of science

students and 1 (0.6%) respondents of social science students are visiting library weekly once, 4 (2.5%)

respondents of science students and 1 (0.6%) respondents of social science students are visiting library

monthly, 14 (8.7%) respondents of science students and 2 (1.3%) respondents of social science students

are visiting library occasionally.

.

Daily Twice a week Weekly once Monthly Occasionally

1 2 3 4 5

36.60%

49.70%

2.50% 2.50%

8.70%

57.70%

27.60%

12.80%

0.60% 1.30%

No. of respondents SciencesNo. of respondents Social Sciences

Figure 6: Frequency of Library visit

Table 7: Daily Time spent in library

SI.NO Spend Time No of respondents

sciences

No. of respondentsSocial sciences

1 Less than one hour 28 17.4% 2 1.3%

2 One hour 89 55.3% 109 69.9%

3 Two to three hours 44 27.3% 36 23.1%

4 More than three hours

0 0.0% 9 5.8%

The above table shows that out of 317 respondents, 28 (17.4%) respondents of science students and 2

(1.3%) respondents of social science students are daily time spending in library less than one hour, 89

(55.3%) respondents of science students and 109 (69.9%) respondents of social science students are

daily time spending in library one hour, 44 (27.3%) respondents of science students and 36 (23.1%)

respondents of social science students are daily time spending in library two to three hours, 0 (0.0%)

respondents of science students and 9 (5.8%) respondents of social science students are daily time

spending in library more than three hours.

Less than one hour One hour Two to three hours More than three hours

1 2 3 4

17.40%

55.30%

27.30%

0.00%1.30%

69.90%

23.10%

5.80%

No of respondents sciences No. of respondents Social sciences

Figure 7: Daily Time spent in library

Table 8: Purpose of use of library

SI.NO Purpose NO. of respondentssciences

No. of respondentsSocial sciences

Purpose Not purpose

Purpose Not Purpose

1 For course materials 87 74 85 7154.0% 46.0% 54.5% 45.5%

2 For competitive exams 41 120 134 2225.5% 74.5% 85.9% 14.1%

3 For popular materials 39 122 20 13624.2% 75.8% 12.8% 87.2%

4 For reference books 102 59 93 6363.4% 36.6% 59.6% 40.4%

5 Others 24 137 1 15514.9% 85.1% 0.6% 99.4%

The above table shows that out of 317 respondents, purpose 87 (54.0%) and not purpose 74 (46.0%)

respondents of science students and purpose 85 (54.5%) and not purpose 71 (45.5%) respondents of

social science students are purpose for course materials, purpose 41 (25.5%) and not purpose 120

(74.5%) respondents of science students and purpose 134 (85.9%) and not purpose 22 (14.1%)

respondents of social science students are purpose for competitive exams, purpose 39 (24.2%) and not

purpose 122 (75.8%) respondents of science students and purpose 20 (12.8%) and not purpose 136

(87.2%) respondents of social science students are purpose for popular materials, purpose 102 (63.4%)

and not purpose 59 (36.6%) respondents of science students and purpose 93 (59.6%) and not purpose

63 (40.4%) respondents of social science students are purpose for reference books, , purpose 24 (14.9%)

and not purpose 137 (85.1%) respondents of science students and purpose 1 (0.6%) and not purpose

155 (99.4%) respondents of social science students are purpose for others.

For c

ourse m

ateria

ls

For c

ompetitive

exam

s

For p

opular m

ateria

ls

For r

eferen

ce books

Others

87

41 39

102

24

74

120 122

59

137

85

134

20

93

1

71

22

136

63

155

NO. of respondents sciences Ticked NO. of respondents sciences Not tickedNo. of respondents Social sciences Ticked No. of respondents Social sciences Not ticked

Figure 8: Purpose of use of library

Table 9: Role of library in satisfying study requirements

Table8 shows that the maximum percentage of students is satisfied with the study requirement of

the library. Respondents of science students and respondents of social science students are satisfied.

.

sciences Social sciences

26.7%

94.9%

73.3%

5.1%

Yes No

Figure 9: Role of library in satisfying study requirements

SI.NO Study requirement

No. of respondentssciences

No. of respondentsSocial sciences

1 Yes 43 26.7% 148 94.9%

2 No 118 73.3% 8 5.1%

Table 10: Helpfulness of library staff

SI.NO Rate of Help fullness No. of respondentssciences

No. of respondentsSocial sciences

1 Most helpful 11 6.8% 17 10.9%

2 Helpful 99 61.5% 129 82.7%

3 Moderately helpful 36 22.4% 9 5.8%

4 Less helpful 14 8.7% 1 0.6%

5 Not helpful 1 0.6% 0 0.0%

The above table shows that out of 317 respondents, 11 (6.8%) respondents of science students and 17

(10.9%) respondents of social science students are helpfulness of library staff of most helpful, 99 (61.5%)

respondents of science students and 129 (82.7%) respondents of social science students are helpfulness

of library staff of helpful, 36 (22.4%) respondents of science students and 9 (5.8%) respondents of social

science students are helpfulness of library staff of moderately helpful, 14 (8.7%) respondents of science

students and 1 (0.6%) respondents of social science students are helpfulness of library staff of less

helpful, 1 (0.6%) respondents of science students and 0 (0.0%) respondents of social science students

are helpfulness of library staff of not helpful.

Most helpful Helpful Moderately helpful Less helpful Not helpful

6.8%

61.5%

22.4%

8.7%0.6%

10.9%

82.7%

5.8%0.6% 0.0%

No. of respondents sciences No. of respondents Social sciences

Figure 10: Helpfulness of library staff

Table 11: Use of OPAC

SI.NO

Use OPAC No. of respondentsSciences

No. of respondentsSocial sciences

1 Yes 48 29.8% 16 10.3%

2 No 113 70.2% 140 89.7%

Table 10 shows that the maximum percentage of students is not use OPAC with use of OPAC in the

library. Respondents of science students and respondents of social science students are less than use.

Sciences Social sciencesNo. of respondents No. of respondents

29.8%

10.3%

70.2%

89.7%

Yes No

Figure 11: Use of OPAC

4.3. Use of Library Information resources and services

Table 12: Use of library resources

SI.NO Use of resources No. of respondentssciences

No. of respondentsSocial sciences

Use Not use Use Not use1 Text books 133 28 123 33

82.6% 17.4% 78.8% 21.2%2 Reference books 124 37 102 54

77.0% 23.0% 65.4% 34.6%3 Journals 32 129 11 145

19.9% 80.1% 7.1% 92.9%4 Magazines 64 97 75 81

39.8% 60.2% 48.1% 51.9%5 Newspapers 118 40 145 11

74.7% 25.3% 92.9% 7.1%6 Conference proceedings 26 135 2 154

16.1% 83.9% 1.3% 98.7%7 Project reports 11 150 7 149

6.8% 93.2% 4.5% 95.5%

The above table shows that out of 317 respondents, use 133 (82.6%) and not use 28 (17.4%)

respondents of science students and use 123 (78.8%) and not use 33 (21.2%) respondents of social

science students are use of text books, use 124 (77.0%) and not use 37 (23.0%) respondents of science

students and use 102 (65.4%) and not use 54 (34.6%) respondents of social science students are use of

reference books, use 32 (19.9%) and not use 129 (80.1%) respondents of science students and use 11

(7.1%) and not use 145 (92.9%) respondents of social science students are use of journals, use 64

(39.8%) and not use 97 (60.2%) respondents of science students and use 75 (48.1%) and not use 81

(51.9%) respondents of social science students are use of magazines, use 118 (74.7%) and not use 40

(25.3%) respondents of science students and use 145 (92.9%) and not use 11 (7.1%) respondents of

social science students are use of newspapers, use 26 (16.1%) and not use 135 (83.9%) respondents of

science students and use 2 (1.3%) and not use 154 (98.7%) respondents of social science students are

use of conference proceedings, use 11 (6.8%) and not use 150 (93.2%) respondents of science students

and use 7 (4.5%) and not use 149 (95.5%) respondents of social science students are use of project

reports.

Text books Reference books

Journals Magazines Newspapers Conference proceedings

Project reports

133 124

32

64

120

2611

28 37

129

97

39

135150

123102

11

75

145

2 7

3354

145

81

11

154 149

No. of respondents sciences Use No. of respondents sciences Not useNo. of respondents Social sciences Use No. of respondents Social sciences Not use

Figure 12: Use of library resources

Table 13: Level of Satisfaction in the use of library resources

SI. Resources Highly satisfied satisfied Neither satisfiedNor dissatisfied

Less satisfied Not satisfied

Social Science

science Social Science

science Social Science

science Social Science

science Social Science

science

1 Text books 64 23 79 51 7 42 6 35 0 1041.0% 14.3% 50.6% 31.7% 4.5% 26.1% 3.8% 21.7% 0.0% 6.2%

2 Reference books

0 12 86 118 55 22 20 0 0 4

0.0% 7.7% 53.4% 75.6% 34.2% 14.1% 12.4% 0.0% 0.0% 2.6%

3 Periodicals 12 1 31 45 104 44 5 41 4 307.7% 0.6% 19.9% 28.0% 66.7% 27.3% 3.2% 25.5% 2.6% 18.6%

4 Magazines 13 15 44 66 94 49 5 31 0 08.3% 9.3% 28.2% 41.0% 60.3% 30.4% 3.2% 19.3% 100% 100%

5 Newspapers 113 73 43 83 0 5 0 0 0 072.4% 45.3% 27.6% 51.6% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0%

6 Conference proceedings

2 0 29 28 20 28 105 91 0 14

1.3% 0.0% 18.6% 17.4% 12.8% 17.4% 67.3% 56.5% 0.0% 8.7%

7 Project reports

2 0 24 18 27 22 103 87 0 34

1.3% 0.0% 15.4% 11.2% 17.3% 13.7% 66.0% 54.0% 0.0% 21.1%

The table 12 shows that 64 respondents of social science (41.0%) and 23 respondents of Science (14.3%)

Highly satisfied and 79 respondents of social science (50.6%) and 51 respondents of Science (31.7%)

satisfied and 7 respondents of social science (4.5%) and 42 respondents science (26.1%) neither satisfied

nor dissatisfied and 6 respondents of social science (3.8%) and 35 respondents of science (21.7%) less

satisfied and zero respondents of social science and 10 respondents of science (6.2%) not satisfied on

use of text books.

Zero respondents of social science and 12 respondents of Science (7.7%) Highly satisfied and 86

respondents of social science (53.4%) and 118 respondents of Science (75.6%) satisfied and 55

respondents of social science (34.2%) and 22 respondents science (14.1%) neither satisfied nor

dissatisfied and 20 respondents of social science (12.4%) and zero respondents of science less satisfied

and zero respondents of social science and 4 respondents of science (2.6%) not satisfied on use of

reference books.

12 respondents of social science (7.7%) and 1 respondents of Science (0.6%) Highly satisfied and 31

respondents of social science (19.9%) and 45 respondents of Science (28.0%) satisfied and 104

respondents of social science (66.7%) and 44 respondents science (27.3%) neither satisfied nor

dissatisfied and 5 respondents of social science (3.2%) and 41 respondents of science (25.5%) less

satisfied and 2 respondents of social science (2.6%) and 30 respondents of science (18.6%) not satisfied

on use of periodicals.

13 respondents of social science (8.3%) and 15 respondents of Science (9.3%) Highly satisfied and 44

respondents of social science (28.2%) and 66 respondents of Science (41.0%) satisfied and 94

respondents of social science (60.3%) and 49 respondents science (30.4%) neither satisfied nor

dissatisfied and 5 respondents of social science (3.2%) and 31 respondents of science (19.3%) less

satisfied and zero respondents of social science and science not satisfied on use of magazines.

113 respondents of social science (72.4%) and 73 respondents of Science (45.3%) Highly satisfied and 43

respondents of social science (27.6%) and 83 respondents of Science (51.6%) satisfied and zero

respondents of social science and 5 respondents science (3.1%) neither satisfied nor dissatisfied and

zero respondents of both social science and Science less satisfied and not satisfied on use of

newspapers.

2 respondents of social science (1.3%) and zero respondents of Science Highly satisfied and 29

respondents of social science (18.6%) and 28 respondents of Science (17.4%) satisfied and 20

respondents of social science (12.8%) and 28 respondents science (17.4%) neither satisfied nor

dissatisfied and 105 respondents of social science (67.3%) and 91 respondents of science (56.5%) less

satisfied and zero respondents of social science and 14 respondents of science (8.7%) not satisfied on

use of conference proceedings.

2 respondents of social science (1.3%) and zero respondents of Science Highly satisfied and 24

respondents of social science (15.4%) and 18 respondents of Science (11.2%) satisfied and 27

respondents of social science (17.3%) and 22 respondents science (13.7%) neither satisfied nor

dissatisfied and 103 respondents of social science (66.0%) and 87 respondents of science (54.0%) less

satisfied and zero respondents of social science and 34 respondents of science (21.1%) not satisfied on

use of project reports.

Text b

ooks

Referen

ce books

Periodica

ls

Magazi

nes

Newspap

ers

Conferen

ce pro

ceedings

Projec

t reports

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Highly satisfied Social ScienceHighly satisfied sciencesatisfied Social Sciencesatisfied scienceNeither satisfied Nor dissatisfied Social ScienceNeither satisfied Nor dissatisfied scienceLess satisfied Social ScienceLess satisfied scienceNot satisfied Social ScienceNot satisfied science

Figure 13: Level of Satisfaction in the use of library resources

Table 14: General assessment of library resources

SI.NO

General assessment No. of respondentsSocial sciences

No. of respondentssciences

1 Excellent 6 3.8% 5 3.1%2 Good 142 91.0% 102 63.4%3 Fair 6 3.8% 54 33.5%4 I have no opinion 2 1.3% 0 0.0%

Table12 shows that the maximum percentage of students is good general assessment of library.

6 (3.8%) respondents of social science students and 5 (3.1%) respondents of science students are

general assessment of library resources of excellent, 142 (91.0%) respondents of social science students

and 102 (63.4%) respondents of science students are general assessment of library resources of good, 6

(3.8%) respondents of social science students and 54 (33.5%) respondents of science students are

general assessment of library resources of fair, 2 (1.3%) respondents of social science students and 0

(0.0%) respondents of science students are general assessment of library resources of I have no opinion.

Excellent Good Fair I have no opinion

1 2 3 4

3.80%

91.00%

3.80% 1.30%3.10%

63.40%

33.50%

0.00%

No. of respondents Social sciencesNo. of respondents sciences

Figure 14: General assessment of library resources

Table 15: Overall level of satisfaction in the use of library resources

SI.NO Resources No. of respondents social sciences

No. of respondents sciences

1 Highly satisfied 12 7.7% 0 0.0%2 Satisfied 81 51.9% 90 55.9%3 Neither satisfied nor

dissatisfied59 37.8% 55 34.2%

4 Less satisfied 4 2.6% 16 9.9%5 Not satisfied 0 0.0% 0 0.0%

The above table shows that out of 317 respondents, 12 (7.7%) respondents of social science students

and 0 (0.0%) respondents of science students are overall level of satisfaction highly satisfied, 81 (51.9%)

respondents of social science students and 0 (0.0%) respondents of science students are overall level of

satisfaction highly satisfied, 81 (51.9%) respondents of social science students and 90 (55.9%)

respondents of science students are overall level of satisfaction neither satisfied nor dissatisfied, 4

(2.6%) respondents of social science students and 16 (9.9%) respondents of science students are overall

level of satisfaction less satisfied, zero respondents of social science and science students are overall

level of satisfaction not satisfied.

Highly satisfied Satisfied Neither satisfied nor dissatisfied

Less satisfied Not satisfied

1 2 3 4 5

7.70%

51.90%

37.80%

2.60% 0.00%0.00%

55.90%

34.20%

9.90%

0.00%

No.of respondents social sciencesNo. of respondents sciences

Figure 15: Overall level of satisfaction in the use of library resources

Table 16: Use of library services

SI.NO Use of library services No. of respondentssciences

No. of respondentsSocial sciences

Use Not use Use Not use1 Circulation(borrowing)Service 85 76 119 37

52.8% 47.2% 76.3% 23.7%2 Web OPAC service 24 137 48 108

14.9% 85.1% 30.8% 69.2%3 Internet service 52 109 6 150

32.3% 67.7% 3.8% 96.2%4 Reference service 125 36 53 103

77.6% 22.4% 34.0% 66.0%5 SC/ST books service 51 110 91 65

31.7% 68.3% 58.3% 41.7%6 Competitive exam books

service45 116 133 23

28.0% 72.0% 85.3% 14.7%

7 Newspaper clipping Service 123 38 140 1676.4% 23.6% 89.7% 10.3%

8 Question bank service 52 109 95 6132.3% 67.7% 60.9% 39.1%

9 Current awareness service 34 127 6 150

21.1% 78.9% 3.8% 96.2%

The above table shows that out of 317 respondents, use 85 (52.8%) and not use 76 (47.2%)

respondents of science students and use 119 (76.3%) and not use 37 (23.7%) respondents of social

science students are use of Circulation(borrowing)Service , use 24 (14.9%) and not use 137 (85.1%)

respondents of science students and use 48 (30.8%) and not use 108 (69.2%) respondents of social

science students are use of web OPAC Service , use 52 (32.3%) and not use 109 (67.7%) respondents of

science students and use 6 (3.8%) and not use 150 (96.2%) respondents of social science students are

use of internet Service , use 125 (77.6%) and not use 36 (22.4%) respondents of science students and

use 53 (34.0%) and not use 103 (66.0%) respondents of social science students are use of reference

Service , use 51 (31.7%) and not use 110 (68.3%) respondents of science students and use 91 (58.3%)

and not use 65 (41.7%) respondents of social science students are use of SC/ST book Service , use 45

(28.0%) and not use 116 (72.0%) respondents of science students and use 133 (85.3%) and not use 23

(14.7%) respondents of social science students are use of Competitive exam books Service, use 123

(76.4%) and not use 38 (23.6%) respondents of science students and use 140 (89.7%) and not use 16

(10.3%) respondents of social science students are use of Newspaper clipping Service, use 52 (32.3%)

and not use 109 (67.7%) respondents of science students and use 95 (60.9%) and not use 61 (39.1%)

respondents of social science students are use of Question bank Service, use 34 (21.1%) and not use 127

(78.9%) respondents of science students and use 6 (3.8%) and not use 150 (96.2%) respondents of social

science students are use of Current awareness Service.

Circulati

on(borrowing)S

ervice

Web O

PAC servi

ce

Internet

servic

e

Referen

ce ser

vice

SC/ST

books ser

vice

Competitive

exam

books ser

vice

Newspap

er clip

ping Serv

ice

Question ban

k serv

ice

Current a

wareness

servi

ce0.00%

10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%90.00%

100.00%

No. of respondents sciences UseNo. of respondents sciences Not useNo. of respondents Social sciences UseNo. of respondents Social sciences Not use

Figure 16: Use of library services

4.4. Expectations of Students

Table 17: Level of Satisfaction in the use of library services

SI. Library services

Highly satisfied satisfied Neither satisfiedNor dissatisfied

Less satisfied Not satisfied

Social Science

science Social Science

science Social Science

science Social Science

science Social Science

science

1 Circulation Service

2 6 94 82 58 41 2 28 0 41.3% 3.7% 60.3% 50.9% 37.2% 25.5% 1.3% 17.4% 0.0% 2.5%

2 Internet service

2 3 15 63 15 20 111 34 4 41

1.3% 1.9% 9.6% 39.1% 9.6% 12.4% 71.2% 21.1% 2.6% 25.5%

3 Web OPAC service

2 1 10 44 13 28 131 61 0 271.3% 0.6% 6.4% 27.3% 8.3% 17.4% 84.0% 37.9% 0.0% 16.8%

4 Current awareness service

0 1 19 24 13 10 120 59 4 680.0% 0.6% 12.2% 14.9% 8.3% 6.2% 76.9% 36.0% 2.6% 42.2%

5 Reference service

1 25 51 59 10 64 94 11 0 20.6% 15.5% 32.7% 36.6% 6.4% 39.8% 60.3% 6.8% 0.0% 1.2%

6 SC/ST books service

0 5 114 51 38 46 4 57 0 2

0.0% 3.1% 73.1% 31.7% 24.4% 28.6% 2.6% 35.4% 0.0% 1.2%

7 Competitive exam books service

5 16 143 101 5 21 3 21 0 2

3.2% 9.9% 91.7% 62.7% 3.2% 13.0% 1.9% 13.0% 0.0% 1.2%

8 Newspaper clipping Service

23 48 133 94 0 18 0 1 0 0

14.7% 29.8% 85.3% 58.4% 0.0% 11.2% 0.0% 0.6% 0.0% 0.0%

9 Question bank service

5 5 137 98 11 37 2 19 1 2

3.2% 3.1% 87.8% 60.9% 7.1% 23.0% 1.3% 11.8% 0.6% 1.2%

The table shows that 2 respondents of social science (1.3%) and 6 respondents of Science (3.7%) Highly

satisfied and 94 respondents of social science (60.3%) and 82 respondents of Science (50.9%) satisfied

and 58 respondents of social science (37.2%) and 41 respondents science (25.5%) neither satisfied nor

dissatisfied and 2 respondents of social science (1.3%) and 28 respondents of science (17.4%) less

satisfied and zero respondents of social science and 4 respondents of science (2.5%) not satisfied on use

of circulation services.

2 respondents of social science (1.3%) and 3 respondents of Science (1.9%) Highly satisfied and 15

respondents of social science (9.6%) and 63 respondents of Science (39.1%) satisfied and 15

respondents of social science (9.6%) and 20 respondents science (12.4%) neither satisfied nor

dissatisfied and 111 respondents of social science (71.2%) and 34 respondents of science (21.1%) less

satisfied and 4 respondents of social science (2.6%) and 41 respondents of science (25.5%) not satisfied

on use of internet services.

2 respondents of social science (1.3%) and 1 respondents of Science (0.6%) Highly satisfied and 10

respondents of social science (6.4%) and 44 respondents of Science (27.3%) satisfied and 13

respondents of social science (8.3%) and 28 respondents science (17.4%) neither satisfied nor

dissatisfied and 131 respondents of social science (84.0%) and 61 respondents of science (37.9%) less

satisfied and zero respondents of social science and 27 respondents of science (16.8%) not satisfied on

use of web OPAC service.

1 respondent of social science (0.6%) and 25 respondents of Science (15.5%) Highly satisfied and 51

respondents of social science (31.7%) and 59 respondents of Science (36.6%) satisfied and 10

respondents of social science (6.4%) and 64 respondents science (39.8%) neither satisfied nor

dissatisfied and 94 respondents of social science (60.3%) and 11 respondents of science (6.8%) less

satisfied and zero respondents of social science and 2 respondents of science (1.2%) not satisfied on use

of reference services.

Zero respondents of social science and 5 respondents of Science (3.2%) Highly satisfied and 114

respondents of social science (73.1%) and 51 respondents of Science (31.7%) satisfied and 38

respondents of social science (24.4%) and 46 respondents science (28.6%) neither satisfied nor

dissatisfied and 4 respondents of social science (2.6%) and 57 respondents of science (35.4%) less

satisfied and zero respondents of social science and 2 respondents of science (1.2%) not satisfied on use

of sc/st books service.

5 respondents of social science (3.2%) and 16 respondents of Science (9.9%) Highly satisfied and 143

respondents of social science (91.7%) and 101 respondents of Science (62.7%) satisfied and 5

respondents of social science (3.2%) and 21 respondents science (13.0%) neither satisfied nor

dissatisfied and 3 respondents of social science (1.9%) and 21 respondents of science (13.0%) less

satisfied and zero respondents of social science and 2 respondents of science (1.2%) not satisfied on use

of competitive exam book service.

23 respondents of social science (14.7%) and 48 respondents of Science (29.8%) Highly satisfied and 133

respondents of social science (85.3%) and 94 respondents of Science (58.4%) satisfied and zero

respondents of social science and 18 respondents science (11.2%) neither satisfied nor dissatisfied and

zero respondents of social science and 1 respondents of science (0.6%) less satisfied and zero

respondents of social science and zero respondents of science not satisfied on use of newspaper clipping

services.

5 respondents of social science (3.2%) and 5 respondents of Science (3.2%) Highly satisfied and 137

respondents of social science (87.8%) and 98 respondents of Science (60.9%) satisfied and 11

respondents of social science (7.1%) and 37 respondents science (23.0%) neither satisfied nor

dissatisfied and 2 respondents of social science (1.3%) and 19 respondents of science (11.8%) less

satisfied and 1 respondents of social science (0.6%) and 2 respondents of science (1.2%) not satisfied on

use of question bank service.

zero respondents of social science and 1 respondents of Science (0.6%) Highly satisfied and 19

respondents of social science (12.2%) and 24 respondents of Science (14.9%) satisfied and 13

respondents of social science (8.3%) and 10 respondents science (6.2%) neither satisfied nor dissatisfied

and 120 respondents of social science (76.9%) and 59 respondents of science (36.0%) less satisfied and 4

respondents of social science (2.6%) and 68 respondents of science (42.2%) not satisfied on use of

current awareness services.

Circulati

on Servi

ce

Internet

servic

e

Web O

PAC servi

ce

Current a

wareness

servi

ce

Referen

ce ser

vice

SC/ST

books ser

vice

Competitive

exam

books ser

vice

Newspap

er clip

ping Serv

ice

Question ban

k serv

ice0.00%

10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%90.00%

100.00%

Highly satisfied Social ScienceHighly satisfied sciencesatisfied Social Sciencesatisfied scienceNeither satisfied Nor dissatisfied Social ScienceNeither satisfied Nor dissatisfied scienceLess satisfied Social ScienceLess satisfied scienceNot satisfied Social ScienceNot satisfied science

Figure 17: Level of Satisfaction in the use of library services

Table 18: Overall level of satisfaction in the use of library services

SI.NO

Overall level of satisfaction No. of respondents social sciences

No. of respondents sciences

1 Highly satisfied 6 3.8% 5 3.1%2 Satisfied 141 90.4% 92 57.1%3 Neither satisfied nor

dissatisfied5 3.2% 44 27.3%

4 Less satisfied 4 2.6% 19 11.8%5 Not satisfied 0 0% 1 0.6%

The above table shows that out of 317 respondents, 6 (3.8%) respondents of social science students and

5 (3.1%) respondents of science students are overall level of satisfaction highly satisfied, 141 (90.4%)

respondents of social science students and 92 (57.1%) respondents of science students are overall level

of satisfaction highly satisfied, 5 (3.2%) respondents of social science students and 44 (27.3%)

respondents of science students are overall level of satisfaction neither satisfied nor dissatisfied, 4

(2.6%) respondents of social science students and 19 (11.8%) respondents of science students are

overall level of satisfaction less satisfied, zero respondents of social science and only 1 (0.6%) science

students are overall level of satisfaction not satisfied.

Highly satisfied Satisfied Neither satisfied nor dissatisfied

Less satisfied Not satisfied

1 2 3 4 5

3.80%

90.40%

3.20% 2.60% 0.00%3.10%

57.10%

27.30%

11.80%

0.60%

No. of respondents social sciences No. of respondents sciences

Figure 18: Overall level of satisfaction in the use of library services

Chapter-5 Findings,

Recommendations and Conclusion

5.1. Introduction

5.2. Findings

3.3. Recommendations

4.4. Conclusion

5.1. Introduction

The results of the study pertaining to use of information resources and services of post graduate

students in university library at Tumkur.

The major findings of the study are: