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List of Tables
Table No. Title Page No.1 Genderwise distribution of respondents
2 facultywise distribution of respondents
3 coursewise distribution of respondents
4 Department-wise distribution of respondents
5 Distribution by year/semester of study
6 Frequency of Library Visit
7 Purpose of use of library
8 Daily Time spent in library
9 Role of library in satisfying study requirements
10Helpfulness of library staff
11 Use of OPAC
12 Use of library resources
13 General assessment of library resources
14 Level of Satisfaction in the use of library resources
15 Overall level of satisfaction in the use of library resources
16 Use of library services
17 Level of Satisfaction in the use of library services
18 Overall level of satisfaction in the use of library services
List of figures
Table No. Title Page No.1 Genderwise distribution of respondents
2 facultywise distribution of respondents
3 coursewise distribution of respondents
4 Department-wise distribution of respondents
5 Distribution by year/semester of study
6 Frequency of Library Visit
7 Purpose of use of library
8 Daily Time spent in library
9 Role of library in satisfying study requirements
10Helpfulness of library staff
11 Use of OPAC
12 Use of library resources
13 General assessment of library resources
14 Level of Satisfaction in the use of library resources
15 Overall level of satisfaction in the use of library resources
16 Use of library services
17 Level of Satisfaction in the use of library services
18 Overall level of satisfaction in the use of library services
Chapter-1 Present Study
1.1.Introduction
1.3. Statement of the problem
1.4.Objectives of the study
1.5. Scope of the study
1.6. Need for the study
1.6. Methodology
1.7. Chapterization
1.2 INTRODUCTION
Libraries are seen as repositories of human experiences and knowledge. As a repository of human
experience, not subject to the barriers of space and time, the major purpose of the library is to provide
information. Library is considered as hub of information and ocean of knowledge. It possesses myriad
resources to meet the information needs of the students. The university library is one of the best
agencies for collecting and organizing knowledge for effective use, and for providing the services and
physical facilities to encourage it. The library exists not merely to help the instructional functions of the
university; it does also a good deal in aid of research, which is another major function of the university.
The university library, therefore, performs a variety of functions, by helping the students by providing
text books, reference books and periodicals, and other materials by providing a large number of
bibliographical tools and up-to-date literature on every subject for users; as well as by maintaining an
efficient reference and information service including e-resources. This study is intended to know the use
of library resources and services, information needs of the readers, to know the adequacy of resources
and the problems in using library are discussed. (S. Ranganadham and Dr. k. surendra babu, 2012)
An element of infrastructure that enables the transaction of certain selected significant and relevant
data, prepared so as to provide content and information services that can be used directly by the user. It
is necessary to establish some minimum socio-technical requirements for an element to qualify as a
resource.
Information is power and an essential ingredient in decision-making. To obtain timely, relevant and
quality information for your study or research work, you need to know the various sources of
information available. This module is expected to deepen your knowledge of sources of information in
print, non- print and electronic formats. It presents the definition, originators/producers, types, formats,
and categories of information sources.
The Information Resources team is the backbone to the physical and electronic collections at the Library.
The team is responsible for:
Acquisition, development and curation of the Library's electronic and print collections
Collection development and management to support the University’s learning, teaching, and
research enterprises
Ensuring that relevant, unique, and useful resources are available for users.
The Information Resources team is comprised of the following interrelated operational groups:
Collections & Acquisitions, Electronic Resources Management, and Media Services. Information
resources are defined as the data and information used by an organization.
Examples of information resources are databases with customer purchase information.
(Hamade, S. N., & Al-Yousef, S, 2011)
Information resources - Computer Definition
(1) The data and information assets of an organization, department or unit. See data administration.
(2) Another name for the Information Systems (IS) or Information Technology (IT) department.
Definition of Information /Information Sources
‘’Information is processed data. An information source is where you got your information from; this can
be a book or a Website. Information sources are the various means by which information is recorded for
use by an individual or an organization. It is the means by which a person is informed about something
or knowledge is availed to someone, a group of people or an organization. Information sources can be
observations, people, speeches, documents, pictures, Organizations. Information sources can be in print,
non-print and electronic media or format.’’
Information is power and an essential ingredient in decision-making. To obtain timely, relevant and
quality information for your study or research work, you need to know the various sources of
information available. This module is expected to deepen your knowledge of sources of information in
print, non- print and electronic formats. It presents the definition, originators/producers, types, formats,
and categories of information sources. The module also shows where information sources could be
found e.g.archives, libraries and the Internet.
Formats of Information Sources
Information is available and accessible in two main formats namely, print and non-print and these
include published and unpublished sources.
Print Materials (Published sources)
Information could be in print format and these include: all printed books, periodicals, maps,
bibliographies, indexes and abstracts, photographs, government documents, technical reports, etc.
Books are the most common type of printed materials. The Oxford Advanced Learner’s Dictionary
defines a book as ‘a set of printed pages that are fastened inside a cover so that you can turn them and
read them. A book is described by some people as a written work or composition that have been
published, printed on pages bound together while others say it's just the content, separate from its
container . Books are categorized into two, namely: fiction and non-fiction. Fiction contains information
that are not true and all the scenes and characters are made up by the author. Non-fiction books deals
with information that is true, about real things, people, events and places. Non-Print Materials In
addition to printed materials, information is also produced in other formats (non-print) including audio,
audiovisual, multimedia, microform and electronic books, journals, images, texts/records from the
Internet.
Library
When you think about libraries, the first things that come to mind are probably printed materials such as
books, journals and magazines. Libraries also provide access to resources such as full-text journal and
magazine articles, periodical indexes, and online encyclopedias. Libraries collect quality information in a
wide variety of formats. Academic libraries purchase these sources for their "community" of students,
faculty, and staff. Unlike archives, libraries have mass produced items such as books, government
reports, CDs, DVDs, magazines and journals.
The exceptions are rare books, manuscripts, map and other special collections. These resources are
different from most of the information that is freely available to you over the Web because they have
been reviewed and recommended by the library with input from the faculty members. Like archives,
libraries have primary source materials in many forms: historical newspapers, published letters, diaries,
and government reports are just a few of the types of primary sources that can be found in libraries. In
addition, some libraries are similar to archives in that they specialize in information materials such as
rare books and unpublished manuscripts.
Why Go to a Library for Information?
The main purpose of libraries, particularly those situated in University campuses, is to collect a large
quantity of scholarly materials from different time periods and on diverse topics to make research easier
for members of the community they serve (staff and students in the case of a university.) Library
resources are free for use by members of the community. Libraries purchase materials that are normally
too expensive for library patrons. Library materials, unlike those found on the Internet, go through a
review process. Librarians select books, magazines, journals databases and even Websites for use by
their patrons. This selection process enables the library to collect resources considered to be reliable,
relevant and valuable.
In addition, library resources are organized by subjects thus making them easy to find. For easy access,
each item of library material has a call number that indicates where it is located on the stack/shelf.
Libraries have collections with in-depth information that has been published over time. Both current and
out of print books and magazines are stocked in libraries most of which are in print formats. With the
advent of the electronic age, some of these are now accessible through digital libraries collections on
the Web.
Libraries have trained staff called librarians who serve as a bridge between users and information
sources. They assist users in sorting through the maze of information in their library collections.
Librarians answer reference questions and also help patrons to learn how to use new information tools.
If you need help with accessing information, contact your librarian. (Grace Ada Ajuwon et al., 2001) .
1.6. Statement of the problem
Statement of the problem is ―University Library: Use of Library and
Information Resources and Services of postgraduate students.
1.4 Objectives of the Study
The general objective of the study is to find out the information resources and services that are available
in University Library in Tumkur University. To achieve the general objective, the following specific
objectives were formulated:
1. To find out the Purpose for the library Resources use.
2. To find out the various resources available in the libraries and the frequency of use.
3. To determine the Level of Satisfaction and Overall Satisfaction Level of the information use.
4. To find out the use of the information resources and library services a Comparative study by
Sciences and Social Sciences Students.
5. To find the general assessment about the library and information sciences.
6. To find the university library satisfy your study requirement.
7. To find the rate the helpfulness of library staff.
8. To find the use of OPAC.
1.5 SCOPE OF THE STUDY
The study is undertaken to explore the use of library resources and services of postgraduate students: A
Comparative Study of Social Sciences and Sciences Students in the surveyed Tumkur University.
PG Departments
Part of social Sciences
Economics
HistoryandArchaeology
PoliticalScience
PublicAdministration
Sociology
SocialWork
Commerce
Part of Sciences
Biochemistry
Chemistry
EnvironmentalScience
LibraryandInformationScience
Mathematics
Physics
1.6 Need for the study
1.7 METHODOLOGY
The survey method was used in this study. Question tool was used to collect data from the students. 317
questionnaires were distributed to the students following accidental sampling method. The researcher
received 317 questionnaires out of out. After collecting data required for the study, the data was
analysed and interpreted in the form of tables and graphs.
The methodology used in this research project is the Bibliometric study that identifies the types of
information resources, form of retrieval, time span, subject distribution, and most cited journals by LIS
graduate students in their research papers at Kuwait University. A random sample of 38 literature
review papers was selected for this study. A citation count of the references at the end of these review
papers was conducted. Downloaded by Tumkur University The use of information resources 317 Data
were collected and organized according to the variables mentioned in the objectives of the study. The
instruments used for the collection of data were observation checklist and structured questionnaire .The
data obtained for this study were presented based on the research question that guided the study and
descriptive statistics was used to analyze the data.
1.7. Chapterization
The dissertation is divided into five chapters. Chapter-1: Present Study
The first chapter, present study covers the introduction, need for the study, statement of the problem, objectives of the study, scope of the study, methodology and Chapterization. Chapter-2: Review of Literature
The second chapter covers the brief review of some selected literature related to the present study. Chapter-3: University Library: Profile
The third chapter covers introduction to university library i.e. Introduction, history and development of university library and collections more particularly in Tumkur university. Chapter-4: Analysis and Interpretation of Data
The fourth chapter deals with analysis and interpretation of data. Chapter-5: Findings, Recommendations and Conclusion
The fifth chapter includes the major findings of the study, recommendations and conclusion.
REFERENCES
Grace Ada Ajuwon, Abdulrahmane Anne, Thembani Malapela, Christine Wamunyima Kanyengo, Nancy
Kamau, Sara Mbaga, … Agnes Chikonzo. (2001). Finding, Organization And using health information A
training Manual for Students,Researchers and Health Workers in Africa. Retrieved from
http://karibouconnections.net/medlibafrica/training_module/pdf/module1.pdf
Hamade, S. N., & Al-Yousef, S. (2011). The use of information resources by LIS graduate students in
Kuwait. Library Review, 59(5), 360–369.
Reddy, Shanker. (2014). Use of information resources and services of district central libraries and their
branches in karnataka state a study. Department of Library and Information Science Gulbarga University,
Gulbarga, 253.
S. Ranganadham and Dr. k. surendra babu. (2012). Awareness and use of library information resources
and services in osmania university,Hyderabad. International Journal of Library and Informatio Studies,
Vol.2(3). Retrieved from http://www.ijlis.org/img/2012_Vol_2_Issue_3/42-54.pdf
Tumkur University. (2016). University Library. Retrieved from
http://tumkuruniversity.ac.in/index.php/university-library/
Chapter-2
University Library:
profile
2.1. Introduction
The University Library of the University is located in the Dr. V.S. Acharya Memorial Block is well
organized. It has about 25032 books and 3200 donated books and 36 Journals. There is book bank
facility for the benefit of students, books purchased from Special Component Plan and Tribal Special
Plan Grant. For the easy access benefits of students and faculty. The library has good collection of
competitive exam books which is helping for the students to prepare for the competitive exams.
Bibliographic (holding) list is available to know about the documents. Library is providing reprography
services which are helping for the users to get the photocopy of the required information. Library has
computers with internet connectivity. There is subject wise list of CDs which can be accessed by using
the computers. It also provides internet facility to the staff. The library has subscription for journals and
magazines, newspapers. Reading room facility is available, which is help for the users to know about the
Local, regional and national news.
ACHIEVEMENTS:
University Library organized National Conference on ‘Digital Resources in Higher Academic Research’ in
association with Centre for Rural Social Documentation, Tumkur University, held on 27th June 2012.
VISION
To provide the most up-to-date information, data and research available in the academia to Meet the
needs of the users by using advanced technology and innovation
LIBRARY ACCESS:
1. Library has Good Collection of Books and Journals, documents are well organized by following
Library Classification (Dewey decimal classification) latest. This arrangement has helped organization of
information in a systematic way and has helped users to locate documents easily.
2. Library provides open access facilities which help easy access and use of library as a Learning
Resource.
3. Library is following open access system, where the books from the stock section are borrowed
by the faculty and students. The circulation counter updates day to day borrowing and returning of the
books and statistics are maintained.
4. Library is kept open to authorized members and entry/access is checked with user ID cards.
5. Separate Log in and Log out register is maintained for students and faculty which helps tracking the
day to day visitors and duration for which they used the library.
6. Membership card is issued to student to borrow the books. The book card is arranged according to
dept. wise which helps in knowing the status of the book easily.
7. Reader’s guidance and Ready reference service is provided to users.
8. Library Staff help the users in their literature search Regular watch and ward security staff monitor
the proper control over the safety of library materials.
Tumkur University, has achieved a great feat by transforming its campus into a totally internet-enabled
campus. Now, any faculty and student can access internet anywhere any time in the campus.
The campus has 420 LAN points and 10 wi-fi devices. The development of using Information
Communication Technology (ICT) has been utilized for achieving academic excellence. The University
provides all ICT facilities to its primary stake holders. The following diagram explains the campus
networking concept in a precise manner.
ORGANIZATION OF LIBRARY RESOURCES
1. Books are arranged and Organized subject wise
2. Journals are displayed alphabetically
3. Reference books kept separately in reference section
4. Back volumes of journals maintained
THE UNIVERSITY LIBRARY PROVIDES THE FOLLOWING RESOURCES:
Textbooks
Referencebooks
Magazines
Journals
Newspapers
Conferenceproceedings
Project reports
THE UNIVERSITY LIBRARY PROVIDES THE FOLLOWING SERVICES:
Circulation(borrowing)Service
WebOPACservice
Internetservice
Referenceservice
SC/STbooksservice
NewspaperclippingService
Questionbankservice
Currentawarenessservice
BooksforCompetitiveExams(CSIR/UGC/NET/SLET,IAS,KAS, Banking, Railways & other exams)
LIBRARY COLLECTION:
The Library collection consists of Books (including text books, dictionaries, encyclopedia, competitive
books, gazetteers, epigraphs, and year books), Periodicals, Project Reports, CD Rom/DVDs, Audio
cassette, past and present question papers. The university collections cater to the needs of UG, PG and
research students, staff and other stake holders. Thus library collection addresses the needs for teaching
– learning (UG, PG), research, reference, hobby reading, and preparation of project proposals, reports,
and competitive examination through its vast collection. The library collection is quite systematic and
procurements are made only on the recommendations of the different departments. The library ensures
procurement of the latest and updated learning resources like books and journals by sending the latest
catalogues, book reviews, paper clippings etc. to the departments to facilitate procurement.
THE COLLECTION OF THE LIBRARY IS AS FOLLOWS:
Sl. NO Name of the Resource No of Volumes
1 Books 25032
2 Donated Books 3200
3 TSP/SCP Books 1052
4 SC/ST Books 734
Total No. of Books 30018
GOALS
Library Automation
M-Learning to support outreach programme
Implementing RFID (Radio Frequency Identification) Technology
E-Resource Management
Development of Consortia with University Affiliated colleges
Local Indigenous Knowledge Database
GIS (Geographical Information Systems) in library
3.2. Review of Related Literature
3.3. Conclusion
3.1. Introduction
Review of literature is an important process in conducting research. It is a process of reviewing the
earlier research done on the topic, published in books, journal articles, conference proceedings, reports
and dissertation. The main purpose of this is to bringing together all relevant and important works done
on the topic, which includes the methodology used and findings of these studies. Review of literature
also helps in avoiding the duplication of research and better understanding of the research problem.
In this direction, earlier studies related to the use of information resources and services of public
libraries and studies that have impact of Public Library System in other countries, in India and in
Karnataka State are reviewed in this chapter.
Reviews of previous literature in a thesis or research paper are not summaries of every article you have
read, but rather an exposition of the existing knowledge and reasoning which led you to believe that
what you did was worth doing in the way that you did it, written so as to convince the reader of these
things. Writing about the literature is not just part of “what you have to do”, it is a valuable way to learn
the literature, to get it “off the page and into your head”. And that is essential if you are to be able to
think critically about your field.(Reddy, Shanker. 2014)
3.2. Review of Related Literature
S. Ranganadham and Dr. k Surendra Babu (2012) carried out a survey on Awareness And Use Of Library
Information Resources And Services In Osmania University, in HYDERABAD This study is indented to
know the awareness of the students and use of library information resources and services in Osmania
University. The study is compiled with data from questionnaire. The Final results revealed that the
adequacy of library resources, opinion on e-resources vs. print sources, reasons for using e-resources,
satisfaction on sources of information provisions. In this study, recommendations are made to the
collection of Theses / Dissertation should be improved and availed for consultation of students and also
awareness should be created on the use of e-resources availability in the University Libraries.
Khaisar, Muneebulla Khan and Raju, C. carried out a survey method on the topic: Use of information
resource of pure science research scholars in Mysore University: A Study this is research in the field of
pure science research scholar, the purpose and frequency of the visit library, type of study users
utilization of various information services, Rating of library services, Rating of satisfaction, In order to
increase the use of library facilities by the research scholar, each library has to have compulsory user
awareness programmes from time to time. The above provide valuate guideline to the information
professional that provide. Information resource services to information's engaged with pure science
research scholars.
Samir N. Hamade Saud Al-Yousef (2010), carried out a survey on "The use of information resources by
LIS graduate students in Kuwait", The purpose of this paper is to investigate the use of information
resources in the research papers of the graduate students in Library and Information Science (LIS) at
Kuwait University. Identifying the preferred form of publications, retrieval method, time span, subject
distribution, and the most cited journals. They mostly used traditional library journals such as Bulletin of
MLA, Library Review, The Electronic Library, Library Management, and College and Research Libraries.
The methodology chosen for this paper is the bibliometric method by way of citation count of the
references found in the literature review papers of LIS graduate students at Kuwait University by
identifying the preferred form of publications, retrieval method, time span, subject distribution, and the
most cited journals Research limitations/implications – The quantity and quality of citations were
reviewed and approved by the student advisor, and the sample was drawn from a population of 74
papers based on the availability of original papers. Originality/value – The findings in this paper provide
important insights for the academic library administration to take appropriate measures to achieve a
higher level of awareness and skill by the users. Keywords Library users, Graduates, Academic libraries,
Information science, Kuwait, Serials Paper type Research paper.
Background Information professionals have always tried to identify the factors that are relevant in
encouraging a person to search for information. Today, a particular focus of inquiry has been on those
factors that play a role in deciding to use the library and its resources.
NINA SHRESTHA ,(2008) a conducted “A Study on Student’s Use of Library Resources and Self-Efficacy: A
thesis. The study has collected empirical data on the information searching behavior of the students of
the three respective colleges taken under study they are Thapathali College, NCCS (National College of
Computer Science) and Kathmandu University. These data has been gathered from 25% of the actually
targeted group of study. Questionnaire method has been obtained to collect primary data from the 200
full time students of which 127 has been returned which is the exact number of questionnaire tabulated
for the study.
This study has tried to find out the information seeking behavior of the graduate level students and their
knowledge about the library resources and services made available to them. And how their familiarity
with the resources and technology develops self-efficacy. The study has tried to find out how the
integration of the Internet has affected the information searching habit on students.
The study has collected empirical data on the information searching behavior of the students of the
three respective colleges taken under study they are Thapathali College, NCCS(National College of
Computer Science) and Kathmandu University. These data has been gathered from 25% of the actually
targeted group of study. Questionnaire method has been obtained to collect primary data from the 200
full time students of which 127 has been returned which is the exact number of questionnaire tabulated
for the study. After tabulating and analyzing the data the findings of the study indicated that students
are most in the need of intervention as they often come to college unprepared. The guidance in the use
of library resources and services is necessary to help students meet some of the information
requirements. It is also found that library books, e-journals and Internet are the most popular source of
information for the course work and research and the place of Google in the student’s information
behavior is prominent and positively co-related to use of traditional library resources.
The study shows that in today’s fast paced world the desire for expediency has promoted students to
place a premium on information that can be found easily and quickly. To this end, many students limit
their search to electronic resources, choosing format over substance and convenience over accuracy. In
particular reliance on the world wide web as a primary and often sole research tool has impacted the
quality and rigor of students projects and reduced students familiarity with more traditional print
resources and bibliographical databases in their college library collection.
Dr. A.U. Nwabueze and Lucky Oghenetega Urhiewhu(CLN) (2015)
The paper was on availability and use of digital information resources by undergraduates of universities
in Delta and Edo states, Nigeria. This study adopted descriptive survey research design. The study was
conducted in Federal and State University Libraries in Delta and Edo states in the south- south
geopolitical zone of Nigeria. The sample for the study comprised one thousand and eighty-eight
hundred(1,088) users drawn from four universities. Purposive sampling technique was used to select
two universities from Delta and Edo states respectively. Proportionate stratified sampling technique was
used to select respondents from each of the federal and state university libraries used for the study. The
instruments used for the collection of data were observation checklist and structured questionnaire. The
data obtained were analyzed using Descriptive statistics. The major findings include that some Digital
Information Resources were available in the university libraries Studied. More specifically, Ambrose Alli
University Library have ten types of DIRs; John Harrison Library in University of Benin eight of DIRs are
available either through inter- library loan, or online subscription. Federal University Petroleum
Resources Library do not have any of the DIRs because the digital library was just newly established and
under structuring; but they are using it as cybercafé for students to search academic information with
the Internet facilities.
The findings also revealed that students make use of DIRs to a low extent. The constraints encountered
by students towards the accessibility of DIRs in the four libraries are epileptic power supply, none
availability of online databases, lack of formal training in Internet skills among students, slow
bandwidth, network problems and server slowness.
Abubakar Mohammed Bitagi & Salamatu Kashi Garba (2014) A Conducted Evaluative Study Of
Information Resources And Services Utilization For Research In Academic Libraries In Niger State. The
study investigated information resources and services utilization for research in academic libraries in
Niger state, Nigeria. Descriptive survey research method was used for the study and 292, representing
5% of a total of 5847 lecturers in the 10 academic institutions in the state were sampled based on
certified proportionate sampling technique. Consequently, 292 copies of questionnaire were
administered and 280 were returned and found usable. Descriptive statistics was used to analyze the
data gathered. The results indicated that more of information resources in print format were provided
at the expense of those in non-print, conventional services such as loan of books and photocopying
were adequately provided while selective dissemination of information, indexing and abstracting
services were completely abandoned. Certain factors such as inadequate funding of the libraries were
found to be militating against the provision and utilization of information resources and services. The
study recommended among others that academic libraries should be adequately funded and qualified
and experienced staff should be employed to provide required resources and services.
The study discovered that provision of information resources in print format are prioritized in academic
institutions in Niger state at the expense of those in non-print format. Equally, traditional library services
have been abandoned while utilization of resources and services are at its low ebb. However, the
researchers were not wholly satisfied with the use of available information resources and services due
to certain factors arising from inadequate funding, among others.
Peemasak Angchun (2011), a pilot study Factors Related To The Selection Of Information Sources: A
Study Of Ramkhamhaeng University Regional Campuses Graduate Students.
This study assessed students’ satisfaction with Ramkhamhaeng University regional library services
(RURLs) and the perceived quality of information retrieved from other information sources. In particular,
this study investigated factors relating to regional students’ selection of information sources to meet
their information needs. The researcher applied the principle of least effort and Simon’s satisficing
theory for this study. The former principle governs and predicts the selection of these students’
perceived source accessibility, whereas the latter theory explains the selection and use of the
information retrieved without considering whether the information is optimal.
This study employed a web-based survey to collect data from 188 respondents. The researcher found
that convenience and ease of use were the top two variables relating to respondent’s selection of
information sources and use. The Internet had the highest mean for convenience. Results of testing a
multiple linear regression model of all four RURCs showed that these four independent variables
(convenience, ease of use, availability, and familiarity) were able to explain 69% of the total variance in
the frequency of use of information sources. Convenience and ease of use were able to increase
respondents’ perceived source accessibility and explain the variance of the frequency of use of sources
more than availability and familiarity. These findings imply that respondents’ selection of information
sources at the RURCs were governed by the principle of least effort. Libraries could consider the idea of
one-stop services in the design of the Web portal, making it user friendly and convenient to access.
Ideally, students could have one card to check out materials from any library in the resources sharing
network.
Szu-chia Lo, (2007) Use of Information Resources in Writing up Dissertation: A Citation Analysis
Referencing relevant works in one’s own work to conceptualize ideas, enrich work and get support for
the arguments in the scientific writings is commonly seen in scholarly communication. Citation analysis
is a method applied often to reveal the information behavior, construct the possible network among
scholars and identify the research trends to enhance the information services. In this study, the author
examined the dissertations written by the PhD students from Life Science related departments of
National Chung-Hsing University in Taiwan and the references cited in those dissertations by taking the
Citation Analysis approach to reveal the trends of student’s research environment. This study with focus
on the PhD students with interests in biotechnology research tried to reveal any possible trends in the
students’ research environment. Journal articles, English materials, journals with special research
interest were the primary sources that influenced the progress of research. Traces of the prior art done
by the faculty members in the same institution could be found in the cited references. By doing more
examining of the citing behavior, the better understanding of the information behavior could be shown.
Further investigations for the theses and dissertations in other disciplines are worth to take to enclose
more insights of students’ information behavior.
MD. ANISUR RAHMAN,(2011). A carried study on Challenges for International Students in Using
Electronic Resources in the Learning Centre: A Case Study of Oslo University College. The study
identified a number of the challenges faced by international students in using electronic resources in the
OUC learning center. It also discovered some general problems in relation to international students’ use
of the libraries in general for instance, different classification system; different library location; closed
shelves; no experience using automated library before; problems related to login and using FRONTER.
These barriers were problematic to the informants for a while, but through asking for help from the
library staff or their friends, they resolved them. So, these were not serious problems that need any
intervention from the learning center. But of course some substantial problems which were particularly
problematic to international students in connection with using the electronic resources in the OUC
learning center, including: Cultural differences; Language barrier; Lack of training; Problems in user
Interface; Unfamiliar teaching or learning style. These are the problems uncovered, demand
intervention from the learning center.
It is recommended that the learning center needs to be proactive in addressing the problems of these
students in order to provide the learning center support required for them to successfully pursue their
studies.
M s lohar and Mallinath kumbar, (2002) Use of library facilities and information resources in sahyadri
colleges, shimoga this study is confined to information resources and servives provided the libraries. The
analysis of the collected data covers the use of library resources and services to identify the adequacy of
the reading materials in the libraries. To know the necessary information resourecs for teching and
learning process in the fields of interest to the college, facilities extended by the library. To assess the
methods of organizing the documents in libraries.
N. Parvathamma and Shanker Reddy (2009). Use of information resources and services in
public libraries: a case of Bidar District, Karnataka State, Survey on use of information resources
and services in the public libraries of Bidar District, Karnataka State, India show that a majority
of the users were men between the age group of 11 – 30 years and they included students,
unemployed youth or employees in private sector, belonging to lower and middle income group.
They spent less than one hour in the library and inconvenient timing was the main reason for
not visiting the library more frequently. Books and magazines, friends/teachers and
radio/television were the information channels most frequently used to satisfy their
information needs. Newspapers and magazines were the most frequently read information
sources and fictions were the most frequently borrowed documents. Reading room and book
lending services were the most frequently used services. Concludes that since majority of the
users are students and unemployed youth, public libraries need to enrich their information
resource collection, provide access to internet and offer community-based services, including
literacy programmes. Public libraries need to take proactive approach in motivating users to
use these resources and services to enhance their competence level.
Akhtar Hussain and Krishna Kumar (2013) Utilization of Information Resources and Services of the
Master School of Management Library: A Study This study examines the utilization of information
resources and services of the Master School of Management Library, Meerut, (U.P.) India. A well
structure questionnaire was used for collecting opinions of the library users about usage of information
resources and services. The investigator 125 questionnaires were distributed among the 200 users, out
of which, 100(80%) questionnaires were received back from the respondents, and 25(20%)
questionnaires were rejected because of incomplete response from users. The present study
demonstrates and elaborates the various aspects of library collections uses within the available
resources, frequency and purposes of visit, utilization of library services, and assesses the behavior of
library staff. Findings and conclusion of the study are given at the end of the article.
Sunil Tyagi (2011) a study carried on Use of Information Resources and Services at Delhi Public Library
(DPL): A Survey to study the user’s ability and their think. To study the user approach to the
library/public library to study the users and the patterns of documents usage in libraries. To examine the
institutional, economies and other support systems of libraries. To analyze the phases of library growth.
To examine the degree of awareness of users in understanding the availability of documents. To assess
the changing attitudes of users of in using library and information materials. To assess the collection
usage in various types of libraries. To evaluate the nature and volume of different types of documents
and information usage. To develop a theoretical model for assessment of libraries and users. An
important goal for the Delhi Public Library, New Delhi survey was communication with the user
population. Having solicited user input, library staff had a responsibility to provide feedback to the
library staff.
Carole George, Alice Bright, Terry Hurlbert, Erika C. Linke, Gloriana St. Clair, and Joan Stein, (2016). A
conducted study on Scholarly use of information: Graduate students’ information seeking behavior
This study explored graduate students' information
behaviour related to their process of inquiry and scholarly activities. In depth, semi-structured
interviews were conducted with one hundred graduate students representing all disciplines and
departments from Carnegie Mellon University. Working in pairs, we coded transcripts of interviews into
meaningful categories using ATLAS.ti software. The combined use of quantitative and qualitative
analysis aimed to reduce subjectivity. Graduate students often begin with a meeting with professors
who provide direction, recommend and provide resources. Other students help to shape graduate
students' research activities, and university library personnel provide guidance in finding resources. The
Internet plays a major role, although students continue to use print resources. Convenience, lack of
sophistication in finding and using resources and course requirements affect their information
behaviour. Findings vary across disciplines and between programmes. Libraries can influence students'
information behaviour by re-evaluating their instructional programmes and provision of resources and
services. They can take a lead by working with academic staff to guide students.
Muhammad Tahir, Khalid Mahmood, Farzana Shafique, (2010),"Use of electronic information resources
and facilities by humanities scholars "Purpose – The purpose of this paper is to assess the use of
electronic information resources and facilities by humanities scholars at the University of the Punjab,
Lahore, Pakistan. Design/methodology/approach – A questionnaire survey of faculty from arts and
humanities departments at the University of the Punjab was conducted. In total, 62 faculty and research
staff participated.
Findings – The results correspond with previous studies conducted in other countries. The humanists
still stick to the printed information sources but they pay good attention to electronic resources. Most of
them have access to computer and internet at office and home. They are regular users of a variety of
electronic technologies. Although faced with many problems, the humanists perceive that modern
technology made their work easier. Research limitations/implications – The study is based only on the
humanities faculty in a large university of Pakistan. The survey should be replicated on a larger sample
for generalization. Practical implications – Keeping in view the positive trend of humanists towards
modern technology, universities and libraries should give more funding to provide electronic resources
and facilities in the arts and humanities discipline. Special training programmes for humanists should be
organized. Originality/value – This is the first study on this topic in Pakistan. The results can be useful to
design services and facilities in humanities libraries and information centers in Pakistan and other
developing countries.
3.3. Conclusion
There has been incredible growth of literature in the field of library information resources and services
at an international level review of the existing literature brings to fore fact that literature on the
university libraries especially in India are lacking and there is a need for in depth studies. Hence, an
overall study of the use of information resources and services.
Chapter-4 Analysis Interpretation
of Data
4.1. Introduction
4.2. General Information
4.3. Use of Library Information resources and services
4.4. Expectations of Students
4.1. Introduction This study aimed to find out the extent of use of public library and also
expectations of the post graduate students of Tumkur University. In
this chapter the collected data has been analyzed using SPSS 21.0
(Statistical Package for Social Sciences) and presented in the form of
tables and graphs.
4.2. General Information
Table 1: Genderwise distribution of respondents
Sl.No Gender No. of Respondents
Percentage
1 male 143 45.1%
2 Female 174 54.9%
Total 317 100.0%
The above table shows that out of 317 respondents, 143(45.1%) of the respondents are male and
remaining i.e. 174 (54.9%) of the respondents are female respondents.
45.1%
54.9%
Male Female
Figure 1: Genderwise distribution of respondents
Table 2: Faculty wise distribution of respondents
The above table shows that out of 317 respondents, 161(50.8%) of the respondents are science and
remaining i.e. 156 (49.2%) of the respondents are social science respondents.
SI.NO
Faculty No. of respondents Percentage
1 Science 161 50.8%2 Social science 156 49.2%3 Total 317 100%
50.80%
49.20%
Science Social science
Figure 2: Faculty wise distribution of respondents
Table 3: Course wise distribution of respondents
SI.NO course
No. of respondents Percentage
1 M.A 128 40.4%
2 MSW 28 8.8%
3 M.sc 161 50.8%
Total 317 100%
The above table shows that out of 317 respondents, 128 (40.4%) of the respondents are M.A students,
28 (8.8%) of the respondents are MSW students and 161 (50.8%) of the respondents are M.sc students.
M.A40%
MSW9%
M.Sc51%
Figure 3: Course wise distribution of respondents
Table 4: Department wise distribution of respondents
SI.NO
Department No. of respondents
Percentage
1 Bio chemistry 28 8.8%
2 Chemistry 28 8.8%
3 Economics 28 8.8%
4 Environments science 21 6.6%
5 History 28 8.8%
6 Library and info. Science 28 8.8%
7 Mathematics 28 8.8%
8 Social work 28 8.8%
9 Physics 28 8.8%
10 Political science 28 8.8%
11 Public administration 16 5.0%
12 Sociology 28 8.8%
Total317 100.0%
The above table shows that out of 317 respondents, 28 (8.8%) of the respondents are science
departments without 21 (6.6%) of respondents are Environments science and 28 (8.8%) of the
respondents are social sciences departments without 28 (5.0%) of the respondents are Public
administration.
biochem
chem eco evs his lib maths msw phy pol pub soc
1
2
3
4
5
6
7
8
9
10 11 12
8.8% 8.8% 8.8%
6.6%
8.8% 8.8% 8.8% 8.8% 8.8% 8.8%
5%
8.8%
Figure 4: Department wise distribution of respondents
Table 5: Semester of the respondents
SI.NO
Semester No. of Respondents Percentage
1 Second 161 50.8%2 Fourth 156 49.2%
Total 317 100%
The above table shows that out of 317 respondents, 161 (50.8%) of the respondents are second
semester students, 156 (49.2%) of the respondents are fourth semester students.
50.8%
49.2%
second fourth
Figure 5: Semester of the respondents
Table 6: Frequency of Library Visit
SI.NO
Frequently No. of respondents
Sciences
No. of respondentsSocial Sciences
1 Daily 59 36.6% 90 57.7%
2 Twice a week 80 49.7% 43 27.6%
3 Weekly once 4 2.5% 20 12.8%
4 Monthly 4 2.5% 1 0.6%
5 Occasionally 14 8.7% 2 1.3%
The table shows that 59 (36.6%) respondents of science students and 90 (57.75%) respondents of social
science students are visiting library daily, 80 (49.7%) respondents of science students and 43 (27.6%)
respondents of social science students are visiting library twice a week, 4 (2.5%) respondents of science
students and 1 (0.6%) respondents of social science students are visiting library weekly once, 4 (2.5%)
respondents of science students and 1 (0.6%) respondents of social science students are visiting library
monthly, 14 (8.7%) respondents of science students and 2 (1.3%) respondents of social science students
are visiting library occasionally.
.
Daily Twice a week Weekly once Monthly Occasionally
1 2 3 4 5
36.60%
49.70%
2.50% 2.50%
8.70%
57.70%
27.60%
12.80%
0.60% 1.30%
No. of respondents SciencesNo. of respondents Social Sciences
Figure 6: Frequency of Library visit
Table 7: Daily Time spent in library
SI.NO Spend Time No of respondents
sciences
No. of respondentsSocial sciences
1 Less than one hour 28 17.4% 2 1.3%
2 One hour 89 55.3% 109 69.9%
3 Two to three hours 44 27.3% 36 23.1%
4 More than three hours
0 0.0% 9 5.8%
The above table shows that out of 317 respondents, 28 (17.4%) respondents of science students and 2
(1.3%) respondents of social science students are daily time spending in library less than one hour, 89
(55.3%) respondents of science students and 109 (69.9%) respondents of social science students are
daily time spending in library one hour, 44 (27.3%) respondents of science students and 36 (23.1%)
respondents of social science students are daily time spending in library two to three hours, 0 (0.0%)
respondents of science students and 9 (5.8%) respondents of social science students are daily time
spending in library more than three hours.
Less than one hour One hour Two to three hours More than three hours
1 2 3 4
17.40%
55.30%
27.30%
0.00%1.30%
69.90%
23.10%
5.80%
No of respondents sciences No. of respondents Social sciences
Figure 7: Daily Time spent in library
Table 8: Purpose of use of library
SI.NO Purpose NO. of respondentssciences
No. of respondentsSocial sciences
Purpose Not purpose
Purpose Not Purpose
1 For course materials 87 74 85 7154.0% 46.0% 54.5% 45.5%
2 For competitive exams 41 120 134 2225.5% 74.5% 85.9% 14.1%
3 For popular materials 39 122 20 13624.2% 75.8% 12.8% 87.2%
4 For reference books 102 59 93 6363.4% 36.6% 59.6% 40.4%
5 Others 24 137 1 15514.9% 85.1% 0.6% 99.4%
The above table shows that out of 317 respondents, purpose 87 (54.0%) and not purpose 74 (46.0%)
respondents of science students and purpose 85 (54.5%) and not purpose 71 (45.5%) respondents of
social science students are purpose for course materials, purpose 41 (25.5%) and not purpose 120
(74.5%) respondents of science students and purpose 134 (85.9%) and not purpose 22 (14.1%)
respondents of social science students are purpose for competitive exams, purpose 39 (24.2%) and not
purpose 122 (75.8%) respondents of science students and purpose 20 (12.8%) and not purpose 136
(87.2%) respondents of social science students are purpose for popular materials, purpose 102 (63.4%)
and not purpose 59 (36.6%) respondents of science students and purpose 93 (59.6%) and not purpose
63 (40.4%) respondents of social science students are purpose for reference books, , purpose 24 (14.9%)
and not purpose 137 (85.1%) respondents of science students and purpose 1 (0.6%) and not purpose
155 (99.4%) respondents of social science students are purpose for others.
For c
ourse m
ateria
ls
For c
ompetitive
exam
s
For p
opular m
ateria
ls
For r
eferen
ce books
Others
87
41 39
102
24
74
120 122
59
137
85
134
20
93
1
71
22
136
63
155
NO. of respondents sciences Ticked NO. of respondents sciences Not tickedNo. of respondents Social sciences Ticked No. of respondents Social sciences Not ticked
Figure 8: Purpose of use of library
Table 9: Role of library in satisfying study requirements
Table8 shows that the maximum percentage of students is satisfied with the study requirement of
the library. Respondents of science students and respondents of social science students are satisfied.
.
sciences Social sciences
26.7%
94.9%
73.3%
5.1%
Yes No
Figure 9: Role of library in satisfying study requirements
SI.NO Study requirement
No. of respondentssciences
No. of respondentsSocial sciences
1 Yes 43 26.7% 148 94.9%
2 No 118 73.3% 8 5.1%
Table 10: Helpfulness of library staff
SI.NO Rate of Help fullness No. of respondentssciences
No. of respondentsSocial sciences
1 Most helpful 11 6.8% 17 10.9%
2 Helpful 99 61.5% 129 82.7%
3 Moderately helpful 36 22.4% 9 5.8%
4 Less helpful 14 8.7% 1 0.6%
5 Not helpful 1 0.6% 0 0.0%
The above table shows that out of 317 respondents, 11 (6.8%) respondents of science students and 17
(10.9%) respondents of social science students are helpfulness of library staff of most helpful, 99 (61.5%)
respondents of science students and 129 (82.7%) respondents of social science students are helpfulness
of library staff of helpful, 36 (22.4%) respondents of science students and 9 (5.8%) respondents of social
science students are helpfulness of library staff of moderately helpful, 14 (8.7%) respondents of science
students and 1 (0.6%) respondents of social science students are helpfulness of library staff of less
helpful, 1 (0.6%) respondents of science students and 0 (0.0%) respondents of social science students
are helpfulness of library staff of not helpful.
Most helpful Helpful Moderately helpful Less helpful Not helpful
6.8%
61.5%
22.4%
8.7%0.6%
10.9%
82.7%
5.8%0.6% 0.0%
No. of respondents sciences No. of respondents Social sciences
Figure 10: Helpfulness of library staff
Table 11: Use of OPAC
SI.NO
Use OPAC No. of respondentsSciences
No. of respondentsSocial sciences
1 Yes 48 29.8% 16 10.3%
2 No 113 70.2% 140 89.7%
Table 10 shows that the maximum percentage of students is not use OPAC with use of OPAC in the
library. Respondents of science students and respondents of social science students are less than use.
Sciences Social sciencesNo. of respondents No. of respondents
29.8%
10.3%
70.2%
89.7%
Yes No
Figure 11: Use of OPAC
4.3. Use of Library Information resources and services
Table 12: Use of library resources
SI.NO Use of resources No. of respondentssciences
No. of respondentsSocial sciences
Use Not use Use Not use1 Text books 133 28 123 33
82.6% 17.4% 78.8% 21.2%2 Reference books 124 37 102 54
77.0% 23.0% 65.4% 34.6%3 Journals 32 129 11 145
19.9% 80.1% 7.1% 92.9%4 Magazines 64 97 75 81
39.8% 60.2% 48.1% 51.9%5 Newspapers 118 40 145 11
74.7% 25.3% 92.9% 7.1%6 Conference proceedings 26 135 2 154
16.1% 83.9% 1.3% 98.7%7 Project reports 11 150 7 149
6.8% 93.2% 4.5% 95.5%
The above table shows that out of 317 respondents, use 133 (82.6%) and not use 28 (17.4%)
respondents of science students and use 123 (78.8%) and not use 33 (21.2%) respondents of social
science students are use of text books, use 124 (77.0%) and not use 37 (23.0%) respondents of science
students and use 102 (65.4%) and not use 54 (34.6%) respondents of social science students are use of
reference books, use 32 (19.9%) and not use 129 (80.1%) respondents of science students and use 11
(7.1%) and not use 145 (92.9%) respondents of social science students are use of journals, use 64
(39.8%) and not use 97 (60.2%) respondents of science students and use 75 (48.1%) and not use 81
(51.9%) respondents of social science students are use of magazines, use 118 (74.7%) and not use 40
(25.3%) respondents of science students and use 145 (92.9%) and not use 11 (7.1%) respondents of
social science students are use of newspapers, use 26 (16.1%) and not use 135 (83.9%) respondents of
science students and use 2 (1.3%) and not use 154 (98.7%) respondents of social science students are
use of conference proceedings, use 11 (6.8%) and not use 150 (93.2%) respondents of science students
and use 7 (4.5%) and not use 149 (95.5%) respondents of social science students are use of project
reports.
Text books Reference books
Journals Magazines Newspapers Conference proceedings
Project reports
133 124
32
64
120
2611
28 37
129
97
39
135150
123102
11
75
145
2 7
3354
145
81
11
154 149
No. of respondents sciences Use No. of respondents sciences Not useNo. of respondents Social sciences Use No. of respondents Social sciences Not use
Figure 12: Use of library resources
Table 13: Level of Satisfaction in the use of library resources
SI. Resources Highly satisfied satisfied Neither satisfiedNor dissatisfied
Less satisfied Not satisfied
Social Science
science Social Science
science Social Science
science Social Science
science Social Science
science
1 Text books 64 23 79 51 7 42 6 35 0 1041.0% 14.3% 50.6% 31.7% 4.5% 26.1% 3.8% 21.7% 0.0% 6.2%
2 Reference books
0 12 86 118 55 22 20 0 0 4
0.0% 7.7% 53.4% 75.6% 34.2% 14.1% 12.4% 0.0% 0.0% 2.6%
3 Periodicals 12 1 31 45 104 44 5 41 4 307.7% 0.6% 19.9% 28.0% 66.7% 27.3% 3.2% 25.5% 2.6% 18.6%
4 Magazines 13 15 44 66 94 49 5 31 0 08.3% 9.3% 28.2% 41.0% 60.3% 30.4% 3.2% 19.3% 100% 100%
5 Newspapers 113 73 43 83 0 5 0 0 0 072.4% 45.3% 27.6% 51.6% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0%
6 Conference proceedings
2 0 29 28 20 28 105 91 0 14
1.3% 0.0% 18.6% 17.4% 12.8% 17.4% 67.3% 56.5% 0.0% 8.7%
7 Project reports
2 0 24 18 27 22 103 87 0 34
1.3% 0.0% 15.4% 11.2% 17.3% 13.7% 66.0% 54.0% 0.0% 21.1%
The table 12 shows that 64 respondents of social science (41.0%) and 23 respondents of Science (14.3%)
Highly satisfied and 79 respondents of social science (50.6%) and 51 respondents of Science (31.7%)
satisfied and 7 respondents of social science (4.5%) and 42 respondents science (26.1%) neither satisfied
nor dissatisfied and 6 respondents of social science (3.8%) and 35 respondents of science (21.7%) less
satisfied and zero respondents of social science and 10 respondents of science (6.2%) not satisfied on
use of text books.
Zero respondents of social science and 12 respondents of Science (7.7%) Highly satisfied and 86
respondents of social science (53.4%) and 118 respondents of Science (75.6%) satisfied and 55
respondents of social science (34.2%) and 22 respondents science (14.1%) neither satisfied nor
dissatisfied and 20 respondents of social science (12.4%) and zero respondents of science less satisfied
and zero respondents of social science and 4 respondents of science (2.6%) not satisfied on use of
reference books.
12 respondents of social science (7.7%) and 1 respondents of Science (0.6%) Highly satisfied and 31
respondents of social science (19.9%) and 45 respondents of Science (28.0%) satisfied and 104
respondents of social science (66.7%) and 44 respondents science (27.3%) neither satisfied nor
dissatisfied and 5 respondents of social science (3.2%) and 41 respondents of science (25.5%) less
satisfied and 2 respondents of social science (2.6%) and 30 respondents of science (18.6%) not satisfied
on use of periodicals.
13 respondents of social science (8.3%) and 15 respondents of Science (9.3%) Highly satisfied and 44
respondents of social science (28.2%) and 66 respondents of Science (41.0%) satisfied and 94
respondents of social science (60.3%) and 49 respondents science (30.4%) neither satisfied nor
dissatisfied and 5 respondents of social science (3.2%) and 31 respondents of science (19.3%) less
satisfied and zero respondents of social science and science not satisfied on use of magazines.
113 respondents of social science (72.4%) and 73 respondents of Science (45.3%) Highly satisfied and 43
respondents of social science (27.6%) and 83 respondents of Science (51.6%) satisfied and zero
respondents of social science and 5 respondents science (3.1%) neither satisfied nor dissatisfied and
zero respondents of both social science and Science less satisfied and not satisfied on use of
newspapers.
2 respondents of social science (1.3%) and zero respondents of Science Highly satisfied and 29
respondents of social science (18.6%) and 28 respondents of Science (17.4%) satisfied and 20
respondents of social science (12.8%) and 28 respondents science (17.4%) neither satisfied nor
dissatisfied and 105 respondents of social science (67.3%) and 91 respondents of science (56.5%) less
satisfied and zero respondents of social science and 14 respondents of science (8.7%) not satisfied on
use of conference proceedings.
2 respondents of social science (1.3%) and zero respondents of Science Highly satisfied and 24
respondents of social science (15.4%) and 18 respondents of Science (11.2%) satisfied and 27
respondents of social science (17.3%) and 22 respondents science (13.7%) neither satisfied nor
dissatisfied and 103 respondents of social science (66.0%) and 87 respondents of science (54.0%) less
satisfied and zero respondents of social science and 34 respondents of science (21.1%) not satisfied on
use of project reports.
Text b
ooks
Referen
ce books
Periodica
ls
Magazi
nes
Newspap
ers
Conferen
ce pro
ceedings
Projec
t reports
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
Highly satisfied Social ScienceHighly satisfied sciencesatisfied Social Sciencesatisfied scienceNeither satisfied Nor dissatisfied Social ScienceNeither satisfied Nor dissatisfied scienceLess satisfied Social ScienceLess satisfied scienceNot satisfied Social ScienceNot satisfied science
Figure 13: Level of Satisfaction in the use of library resources
Table 14: General assessment of library resources
SI.NO
General assessment No. of respondentsSocial sciences
No. of respondentssciences
1 Excellent 6 3.8% 5 3.1%2 Good 142 91.0% 102 63.4%3 Fair 6 3.8% 54 33.5%4 I have no opinion 2 1.3% 0 0.0%
Table12 shows that the maximum percentage of students is good general assessment of library.
6 (3.8%) respondents of social science students and 5 (3.1%) respondents of science students are
general assessment of library resources of excellent, 142 (91.0%) respondents of social science students
and 102 (63.4%) respondents of science students are general assessment of library resources of good, 6
(3.8%) respondents of social science students and 54 (33.5%) respondents of science students are
general assessment of library resources of fair, 2 (1.3%) respondents of social science students and 0
(0.0%) respondents of science students are general assessment of library resources of I have no opinion.
Excellent Good Fair I have no opinion
1 2 3 4
3.80%
91.00%
3.80% 1.30%3.10%
63.40%
33.50%
0.00%
No. of respondents Social sciencesNo. of respondents sciences
Figure 14: General assessment of library resources
Table 15: Overall level of satisfaction in the use of library resources
SI.NO Resources No. of respondents social sciences
No. of respondents sciences
1 Highly satisfied 12 7.7% 0 0.0%2 Satisfied 81 51.9% 90 55.9%3 Neither satisfied nor
dissatisfied59 37.8% 55 34.2%
4 Less satisfied 4 2.6% 16 9.9%5 Not satisfied 0 0.0% 0 0.0%
The above table shows that out of 317 respondents, 12 (7.7%) respondents of social science students
and 0 (0.0%) respondents of science students are overall level of satisfaction highly satisfied, 81 (51.9%)
respondents of social science students and 0 (0.0%) respondents of science students are overall level of
satisfaction highly satisfied, 81 (51.9%) respondents of social science students and 90 (55.9%)
respondents of science students are overall level of satisfaction neither satisfied nor dissatisfied, 4
(2.6%) respondents of social science students and 16 (9.9%) respondents of science students are overall
level of satisfaction less satisfied, zero respondents of social science and science students are overall
level of satisfaction not satisfied.
Highly satisfied Satisfied Neither satisfied nor dissatisfied
Less satisfied Not satisfied
1 2 3 4 5
7.70%
51.90%
37.80%
2.60% 0.00%0.00%
55.90%
34.20%
9.90%
0.00%
No.of respondents social sciencesNo. of respondents sciences
Figure 15: Overall level of satisfaction in the use of library resources
Table 16: Use of library services
SI.NO Use of library services No. of respondentssciences
No. of respondentsSocial sciences
Use Not use Use Not use1 Circulation(borrowing)Service 85 76 119 37
52.8% 47.2% 76.3% 23.7%2 Web OPAC service 24 137 48 108
14.9% 85.1% 30.8% 69.2%3 Internet service 52 109 6 150
32.3% 67.7% 3.8% 96.2%4 Reference service 125 36 53 103
77.6% 22.4% 34.0% 66.0%5 SC/ST books service 51 110 91 65
31.7% 68.3% 58.3% 41.7%6 Competitive exam books
service45 116 133 23
28.0% 72.0% 85.3% 14.7%
7 Newspaper clipping Service 123 38 140 1676.4% 23.6% 89.7% 10.3%
8 Question bank service 52 109 95 6132.3% 67.7% 60.9% 39.1%
9 Current awareness service 34 127 6 150
21.1% 78.9% 3.8% 96.2%
The above table shows that out of 317 respondents, use 85 (52.8%) and not use 76 (47.2%)
respondents of science students and use 119 (76.3%) and not use 37 (23.7%) respondents of social
science students are use of Circulation(borrowing)Service , use 24 (14.9%) and not use 137 (85.1%)
respondents of science students and use 48 (30.8%) and not use 108 (69.2%) respondents of social
science students are use of web OPAC Service , use 52 (32.3%) and not use 109 (67.7%) respondents of
science students and use 6 (3.8%) and not use 150 (96.2%) respondents of social science students are
use of internet Service , use 125 (77.6%) and not use 36 (22.4%) respondents of science students and
use 53 (34.0%) and not use 103 (66.0%) respondents of social science students are use of reference
Service , use 51 (31.7%) and not use 110 (68.3%) respondents of science students and use 91 (58.3%)
and not use 65 (41.7%) respondents of social science students are use of SC/ST book Service , use 45
(28.0%) and not use 116 (72.0%) respondents of science students and use 133 (85.3%) and not use 23
(14.7%) respondents of social science students are use of Competitive exam books Service, use 123
(76.4%) and not use 38 (23.6%) respondents of science students and use 140 (89.7%) and not use 16
(10.3%) respondents of social science students are use of Newspaper clipping Service, use 52 (32.3%)
and not use 109 (67.7%) respondents of science students and use 95 (60.9%) and not use 61 (39.1%)
respondents of social science students are use of Question bank Service, use 34 (21.1%) and not use 127
(78.9%) respondents of science students and use 6 (3.8%) and not use 150 (96.2%) respondents of social
science students are use of Current awareness Service.
Circulati
on(borrowing)S
ervice
Web O
PAC servi
ce
Internet
servic
e
Referen
ce ser
vice
SC/ST
books ser
vice
Competitive
exam
books ser
vice
Newspap
er clip
ping Serv
ice
Question ban
k serv
ice
Current a
wareness
servi
ce0.00%
10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%90.00%
100.00%
No. of respondents sciences UseNo. of respondents sciences Not useNo. of respondents Social sciences UseNo. of respondents Social sciences Not use
Figure 16: Use of library services
4.4. Expectations of Students
Table 17: Level of Satisfaction in the use of library services
SI. Library services
Highly satisfied satisfied Neither satisfiedNor dissatisfied
Less satisfied Not satisfied
Social Science
science Social Science
science Social Science
science Social Science
science Social Science
science
1 Circulation Service
2 6 94 82 58 41 2 28 0 41.3% 3.7% 60.3% 50.9% 37.2% 25.5% 1.3% 17.4% 0.0% 2.5%
2 Internet service
2 3 15 63 15 20 111 34 4 41
1.3% 1.9% 9.6% 39.1% 9.6% 12.4% 71.2% 21.1% 2.6% 25.5%
3 Web OPAC service
2 1 10 44 13 28 131 61 0 271.3% 0.6% 6.4% 27.3% 8.3% 17.4% 84.0% 37.9% 0.0% 16.8%
4 Current awareness service
0 1 19 24 13 10 120 59 4 680.0% 0.6% 12.2% 14.9% 8.3% 6.2% 76.9% 36.0% 2.6% 42.2%
5 Reference service
1 25 51 59 10 64 94 11 0 20.6% 15.5% 32.7% 36.6% 6.4% 39.8% 60.3% 6.8% 0.0% 1.2%
6 SC/ST books service
0 5 114 51 38 46 4 57 0 2
0.0% 3.1% 73.1% 31.7% 24.4% 28.6% 2.6% 35.4% 0.0% 1.2%
7 Competitive exam books service
5 16 143 101 5 21 3 21 0 2
3.2% 9.9% 91.7% 62.7% 3.2% 13.0% 1.9% 13.0% 0.0% 1.2%
8 Newspaper clipping Service
23 48 133 94 0 18 0 1 0 0
14.7% 29.8% 85.3% 58.4% 0.0% 11.2% 0.0% 0.6% 0.0% 0.0%
9 Question bank service
5 5 137 98 11 37 2 19 1 2
3.2% 3.1% 87.8% 60.9% 7.1% 23.0% 1.3% 11.8% 0.6% 1.2%
The table shows that 2 respondents of social science (1.3%) and 6 respondents of Science (3.7%) Highly
satisfied and 94 respondents of social science (60.3%) and 82 respondents of Science (50.9%) satisfied
and 58 respondents of social science (37.2%) and 41 respondents science (25.5%) neither satisfied nor
dissatisfied and 2 respondents of social science (1.3%) and 28 respondents of science (17.4%) less
satisfied and zero respondents of social science and 4 respondents of science (2.5%) not satisfied on use
of circulation services.
2 respondents of social science (1.3%) and 3 respondents of Science (1.9%) Highly satisfied and 15
respondents of social science (9.6%) and 63 respondents of Science (39.1%) satisfied and 15
respondents of social science (9.6%) and 20 respondents science (12.4%) neither satisfied nor
dissatisfied and 111 respondents of social science (71.2%) and 34 respondents of science (21.1%) less
satisfied and 4 respondents of social science (2.6%) and 41 respondents of science (25.5%) not satisfied
on use of internet services.
2 respondents of social science (1.3%) and 1 respondents of Science (0.6%) Highly satisfied and 10
respondents of social science (6.4%) and 44 respondents of Science (27.3%) satisfied and 13
respondents of social science (8.3%) and 28 respondents science (17.4%) neither satisfied nor
dissatisfied and 131 respondents of social science (84.0%) and 61 respondents of science (37.9%) less
satisfied and zero respondents of social science and 27 respondents of science (16.8%) not satisfied on
use of web OPAC service.
1 respondent of social science (0.6%) and 25 respondents of Science (15.5%) Highly satisfied and 51
respondents of social science (31.7%) and 59 respondents of Science (36.6%) satisfied and 10
respondents of social science (6.4%) and 64 respondents science (39.8%) neither satisfied nor
dissatisfied and 94 respondents of social science (60.3%) and 11 respondents of science (6.8%) less
satisfied and zero respondents of social science and 2 respondents of science (1.2%) not satisfied on use
of reference services.
Zero respondents of social science and 5 respondents of Science (3.2%) Highly satisfied and 114
respondents of social science (73.1%) and 51 respondents of Science (31.7%) satisfied and 38
respondents of social science (24.4%) and 46 respondents science (28.6%) neither satisfied nor
dissatisfied and 4 respondents of social science (2.6%) and 57 respondents of science (35.4%) less
satisfied and zero respondents of social science and 2 respondents of science (1.2%) not satisfied on use
of sc/st books service.
5 respondents of social science (3.2%) and 16 respondents of Science (9.9%) Highly satisfied and 143
respondents of social science (91.7%) and 101 respondents of Science (62.7%) satisfied and 5
respondents of social science (3.2%) and 21 respondents science (13.0%) neither satisfied nor
dissatisfied and 3 respondents of social science (1.9%) and 21 respondents of science (13.0%) less
satisfied and zero respondents of social science and 2 respondents of science (1.2%) not satisfied on use
of competitive exam book service.
23 respondents of social science (14.7%) and 48 respondents of Science (29.8%) Highly satisfied and 133
respondents of social science (85.3%) and 94 respondents of Science (58.4%) satisfied and zero
respondents of social science and 18 respondents science (11.2%) neither satisfied nor dissatisfied and
zero respondents of social science and 1 respondents of science (0.6%) less satisfied and zero
respondents of social science and zero respondents of science not satisfied on use of newspaper clipping
services.
5 respondents of social science (3.2%) and 5 respondents of Science (3.2%) Highly satisfied and 137
respondents of social science (87.8%) and 98 respondents of Science (60.9%) satisfied and 11
respondents of social science (7.1%) and 37 respondents science (23.0%) neither satisfied nor
dissatisfied and 2 respondents of social science (1.3%) and 19 respondents of science (11.8%) less
satisfied and 1 respondents of social science (0.6%) and 2 respondents of science (1.2%) not satisfied on
use of question bank service.
zero respondents of social science and 1 respondents of Science (0.6%) Highly satisfied and 19
respondents of social science (12.2%) and 24 respondents of Science (14.9%) satisfied and 13
respondents of social science (8.3%) and 10 respondents science (6.2%) neither satisfied nor dissatisfied
and 120 respondents of social science (76.9%) and 59 respondents of science (36.0%) less satisfied and 4
respondents of social science (2.6%) and 68 respondents of science (42.2%) not satisfied on use of
current awareness services.
Circulati
on Servi
ce
Internet
servic
e
Web O
PAC servi
ce
Current a
wareness
servi
ce
Referen
ce ser
vice
SC/ST
books ser
vice
Competitive
exam
books ser
vice
Newspap
er clip
ping Serv
ice
Question ban
k serv
ice0.00%
10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%90.00%
100.00%
Highly satisfied Social ScienceHighly satisfied sciencesatisfied Social Sciencesatisfied scienceNeither satisfied Nor dissatisfied Social ScienceNeither satisfied Nor dissatisfied scienceLess satisfied Social ScienceLess satisfied scienceNot satisfied Social ScienceNot satisfied science
Figure 17: Level of Satisfaction in the use of library services
Table 18: Overall level of satisfaction in the use of library services
SI.NO
Overall level of satisfaction No. of respondents social sciences
No. of respondents sciences
1 Highly satisfied 6 3.8% 5 3.1%2 Satisfied 141 90.4% 92 57.1%3 Neither satisfied nor
dissatisfied5 3.2% 44 27.3%
4 Less satisfied 4 2.6% 19 11.8%5 Not satisfied 0 0% 1 0.6%
The above table shows that out of 317 respondents, 6 (3.8%) respondents of social science students and
5 (3.1%) respondents of science students are overall level of satisfaction highly satisfied, 141 (90.4%)
respondents of social science students and 92 (57.1%) respondents of science students are overall level
of satisfaction highly satisfied, 5 (3.2%) respondents of social science students and 44 (27.3%)
respondents of science students are overall level of satisfaction neither satisfied nor dissatisfied, 4
(2.6%) respondents of social science students and 19 (11.8%) respondents of science students are
overall level of satisfaction less satisfied, zero respondents of social science and only 1 (0.6%) science
students are overall level of satisfaction not satisfied.
Highly satisfied Satisfied Neither satisfied nor dissatisfied
Less satisfied Not satisfied
1 2 3 4 5
3.80%
90.40%
3.20% 2.60% 0.00%3.10%
57.10%
27.30%
11.80%
0.60%
No. of respondents social sciences No. of respondents sciences
Figure 18: Overall level of satisfaction in the use of library services
Chapter-5 Findings,
Recommendations and Conclusion
5.1. Introduction
5.2. Findings
3.3. Recommendations
4.4. Conclusion
5.1. Introduction
The results of the study pertaining to use of information resources and services of post graduate
students in university library at Tumkur.
The major findings of the study are: