ELL3044 Practical Business English - 실용 비즈니스 영어

Resume

A. Questions to Consider1. Have you written a resume (in English)?2. Should you have different resumes for different jobs?3. How long is a typical resume?4. What should a resume contain (which headings should you use)? What should you include and exclude?

B. What is a resume?A resume is a one page or two page summary of your work experience, education and skills. The resume acts much like an advertisement for a company trying to sell something. The resume is your advertisement. You must spend a lot of time creating, proofreading, editing, and perfecting your resume.

A resume is one of the most important pieces of writing you will ever create. A solid resume is the key that will open the door to good jobs.

There are many different formats to resumes. Different jobs may have different resume formats which match them. Check online to see if your future job has a resume format.

Before writing your resume, google “sample (job) resumes” to see what resumes in your field look like.

C. Sections – What should you include on your resume?Heading - name, (no nicknames), contact information (address, phone, email address). Don’t use an unprofessional email address (supersexykim@gmail.com; lolplayer97@hanmail.co.kr)

Objective - career objective/career goal – a one/two sentence explanation about what type of job you are seeking; what is your employment purpose. Take time to create an effective sentence that describes who you are and what you want to do with your career.

Experience (work experience/employment history/employment experience) – include previous jobs that are relevant for the job you are applying for. Include job titles, use action verbs and avoid “I”.

Education – dates you attended school, how long did you attend, what was your major, relevant courses towards the job you’re applying.

References – three people (sometimes more) who have supervised you who could tell others what type of person you are. Avoid using family members and friends.

ADDITONAL HEADINGS INCLUDEActivities / Interests (optional) – relevant organizations, events, or clubs you have joined.

Summary of skills (optional) – special skills that could help you obtain a job. Other optional headers – computer experience, community activities, honors/awards, volunteer experience.

D. Format – How to create a better resume

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1. Chronological order - One of the most common ways to list your experience from newest to oldest

2. Consistency – font, size, format, spacing – choose one format and keep it the same throughout your resume! Don’t change half way through your resume!

3. Names – Gwang-ju or Gwangju or Kwangju/ Jeonnam or Chonnam ??? / Ji-hoon or Jihoon or Ji hoon or Ji Hoon

4. Font size – headers are the same font size, description is the same font size. Avoid tiny font size. Times New Roman font is boring! Try to use a different font.

5. Spacing – single spacing

6. ALL CAPITAL LETTERS – be careful of using too many CAPITAL letters

7. Tense – use past tense if you no longer have the job!

8. Dates – Oct 2010 / October 2010 / 10.2010 (consistent throughout your resume & location preference)

9. Bullet points – these can help you list what is important to you

10. Color – Depending on where you apply you could use color to make your resume stand out. However, some companies may think it’s unprofessional (consider where you are applying)

11. Spell check and grammar check – if you make a spelling/grammar mistake, the employer may think you are lazy or stupid

12. Save your resume as a PDF file

13. Objective Statement - Have a good objective statement but remember that your cover letter is also used to highlight your career goals

14. Length - Usually newly graduated students only need a 1-page resume. After you get more experience working then you can create a 2-page (or longer) resume. You may need to adjust margins so everything fits on 1 page.

15. Your industry – Try to match your resume to other resumes in your field. Before creating a resume for a computer graphic designer, google what style of resume other graphic designers are making.

E. Example Resumes1. Examine the sample resume (page 3) – what are your thoughts on it? 2. Examine the other sample resume (page 4) – what is wrong with that resume?3. How are the resumes different (headings, format, font, etc.)?4. Judging by the resumes, what jobs are each person applying for?

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Anne Jones629 South Hanover St. ● Toronto, ON ● (612) 555 – 0275 ● anne.jones@gmail.com

ObjectiveTo obtain a position as an English lecturer in which I can share my passion for all aspects of the English language as well as my concern for university students in an academic setting

QualificationsCopywriter certification, 2015MS Office License, 2011Certified Proofreader, Oxford Studies, 2011Ontario Secondary Certificate in English, 2010

ExperienceEnglish Assistant Professor, 2015 – PresentUniversity of Toronto, Toronto, ON

Teach university students English literature and English writing Manage groups of 10 to 80 students in class Organize lessons and lesson planning Grade students written assignments, quizzes and exams Assess student performances throughout the term Tutor students who need extra help

English Teacher, 2012 - 2015Trudeau Public High School, Montreal, QC

Taught American Literature & Writing Composition to 9th - 12th graders Organized cooperative learning activities Tutored students seeking additional guidance with course work

Student Teacher, 2009 - 2010Victoria High School, Vancouver, BC

Taught Canadian Literature to a diverse group of students Wrote and taught dynamic lesson plans Assisted with student administration

EducationM.A. in English Literature, 2013University of Waterloo, Waterloo, ON

B. Ed. in English Education, 2011McMaster University, Hamilton, ON

B.A. in English, 2009McMaster University, Hamilton, ON

Relevant InterestsPresident of the North American English Literature Club, 2014 – presentActive Member of the Speech & Debate Club, 2010 – presentActive member of the English Literature Toronto Club, 2011 – 2012

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John “Big John” SmithAddress: 30 Main Street, Austin, Texas

Phone: 010-555-9110 ● Email: starcraftislife99@gmail.comAge: 23 ● Nationality: Korean ● Marital Status: Single

Career ObjectiveHello! I want to obtain a job as a MARKETING mangre where I can increase sales grow improve both myself and the company.

Professional EmploymentLotte Shopping Mall Mar. 2018 – Sep. 2018 Sales representative

controlled sales, gave customers correct change provide customer service managed a group of 5 cashiers to ensure customer satisfaction ensure customer satisfaction

LG International Sales, Gwangju 9. 2018 – 5. 2019Sales representative

made sales over the phone called customers to provide customer satisfaction sell textiles to international markets assist sales manager in gaining profits

LG Head Office, Gwangju August 2019 - presentDepartment Head of LG Textile Sales

assisted the textile department to improve sales manage a group of 5 sales people control all sales of textiles in Asia

Education

CNU, Gwangju, South Korea 1.2015 – 12.2018Bachelor of Business Administration GPA: 4.5Relevant courses include: Math courses, Business English, Economics, Macro Economics

Gwangju Ju-ang High School, Gwangju, S. Korea Jan 2012 – Dec 2014 High School Diploma GPA: 4.2

QualificationsBusiness Student-Leadership Award, 2016National Sales Competition in Textiles, 2018

Interests I am like meeting new people I enjoy watching movies in my free time. I’ve been to South Korea, the United States, China, Japan

References Available upon request

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Resume Example 1

Brad Pitt1234 North 55 Street

Bellevue, Nebraska 68005(402) 292-2345

bpitt@gmail.com

SUMMARY OF QUALIFICATIONSExceptionally well organized and resourceful Professional with more than six years’ experience and a solid academic background in accounting and financial management; excellent analytical and problem solving skills; able to handle multiple projects while producing high quality work in a fast-paced, deadline-oriented environment.

EDUCATIONBachelor of Science, Bellevue University, Bellevue, NE (In Progress)

Major: Accounting Minor: Computer Information Systems Expected Graduation Date: January, 2019 GPA to date: 3.95/4.00

PROFESSIONAL ACCOMPLISHMENTSAccounting and Financial Management Developed and maintained accounting records for up to fifty bank accounts. Formulated monthly and year-end financial statements and generated various payroll records, including

federal and state payroll reports, annual tax reports, W-2 and 1099 forms, etc. Tested accuracy of account balances and prepared supporting documentation for submission during a

comprehensive three-year audit of financial operations. Formulated intricate pro-forma budgets. Calculated and implemented depreciation/amortization schedules.

Information Systems Analysis and Problem Solving Converted manual to computerized accounting systems for two organizations. Analyzed and successfully reprogrammed software to meet customer requirements. Researched and corrected problems to assure effective operation of newly computerized systems.

WORK HISTORYStudent Intern, Financial Accounting Development Program, Mutual of Omaha, Omaha, NE (Summer 2018)

Accounting Coordinator, Nebraska Special Olympics, Omaha, NE (2016-2018)

Bookkeeper, SMC, Inc., Omaha, NE (2016 – 2017)

Bookkeeper, First United Methodist Church, Altus, OK (2015)

PROFESSIONAL AFFILIATIONMember, IMA, Bellevue University Student Chapter

COMPUTER SKILLS

Proficient in MS Office (Word, Excel, PowerPoint, Outlook), QuickBooksBasic Knowledge of MS Access, SQL, Visual Basic, C++

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Resume Example 2

Will Smith 4321 South 55 StreetBellevue, Nebraska 68005

(402) 291-5432w.smith.95@yahoo.com

OBJECTIVE: Internship or Part-time Position in Marketing, Public Relations or related field utilizing strong academic background and excellent communication skills

EDUCATION: BS in Business Administration with Marketing EmphasisBellevue University, Bellevue, NE

Expected Graduation Date: June, 2020 GPA to date: 3.56/4.00

Relevant CourseworkPrinciples of Marketing Business CommunicationInternet Marketing Consumer BehaviorPublic Relations Business Policy & Stretegy

WORKHISTORY: Academic Tutor (2018 to present)

Bellevue University, Bellevue, NE Assist college students in overcoming deficiencies and successfully

mastering academic coursework.

Senior Accounts Receivable Clerk (2016-2017) Lincoln Financial Group, Omaha, NE

Researched story ideas, wrote articles and participated in the publication of a weekly in-house newsletter.

Assisted customers and staff members in resolving problems and balancing accounts; trained new staff members.

Managed and recorded daily accounts receivable deposits of up to$450,000.

Conducted extensive research to recover lost checks and organized system to stop payment and replace all checks.

COMMUNITYSERVICE: Advertising Coordinator, The Vue (2018 to present) Bellevue University Student Newspaper

Volunteer, Publicity Committee (2014, 2015) Brushup Nebraska Paint-A-Thon

ADDED VALUE: Language Skills: Bilingual (English/Spanish)Computer Skills: MS Office (Word, Excel, PowerPoint), PhotoShop

REFERENCES: Available Upon Request

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Resume Example 3

JULIA ROBERTS3456 Westview Road (402) 291-5678Bellevue, Nebraska 68005 j_roberts@naver.com

SUMMARY OF QUALIFICATIONS

Experienced business professional with a solid academic background and a demonstrated commitment to providing high quality customer service; described as a "take charge" person with exceptional communication and human relations skills; proficient in the use of MS Office (Word, Excel, PowerPoint) with basic knowledge of PeopleSoft.

EDUCATION

Bellevue University, Bellevue, NE (June 2020) Bachelor of Science in Management of Human Resources

GPA in major: 3.84/4.00 Graduated with distinction

PROFESSIONAL EXPERIENCE

West Telemarketing, Omaha, NE (2016 to Present)Customer Service Supervisor (2017 to present)

Supervise operations and staff in a 20-person inbound telemarketing unit, including hiring, training and evaluating employees, preparing and administering annual budgets, developing business plans, etc.

Assess level of customer satisfaction and resolve sensitive and complex issues raised by customers; provide additional training and take other action as required to maintain a high level of customer satisfaction.

Customer Service Representative (2016-2017) Handled incoming calls from customers and potential customers, provided information

and received orders using CRT to input data. Interviewed customers and recommended other available products to meet their needs;

received several Incentive Awards for sales efforts. Provided orientation and training to new staff members.

PROFESSIONAL AFFILIATIONS AND ACTIVITIES

Member, Society for Human Resources Management (SHRM) (2018 to 2019) Bellevue University Student Chapter Chair, Program Development Committee (2019)

President, American Business Women's Association, Gold Star Chapter (2019)

REFERENCES FURNISHED UPON REQUEST

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Resume Example 4

Jackie Chan4321 Country Club Road Omaha,

Nebraska 68123(402) 555-9876

mrjchan99@gmail.com

OBJECTIVE

To obtain a Graduate Assistantship where strong academic background and excellent communication skills can be utilized to help college students achieve their educational goals.

EDUCATION

Bachelor of Arts, Bellevue University, Bellevue NE (2019)Majors: Psychology, Sociology GPA: 4.00/4.00 Graduated Summa Cum Laude Dean’s Scholar National Dean’s List

Relevant CourseworkFundamentals of Guidance & Counseling Personality TheoryPsychological Assessment Learning Theory Research Methods & Psychological Research Social Psychology

PROFESSIONAL EXPERIENCE

Writing Tutor and Test Administrator, Bellevue University, Bellevue, NE (2015 – 2019) Assisted in the preparation and administration of various assessment instruments, including CLEP,

DANTES and placement tests. Provided tutorial assistance to undergraduate and graduate students in the area of

writing/composition. Advised and assisted international students with writing assignments to help them strengthen their

English language skills.

Research Assistant, University of Nebraska Medical Center, Omaha, NE (Summer 2018, 2019) Assisted child psychologist in a two-part Summer Research Enrichment Program, including

observations of client behavior, data entry and preparation of research reports. Performed literature searches and prepared summary reports for a major research project involving

the study of individuals with disabilities.

COLLEGIATE HONORS AND ACTIVITIES

Listed in Who’s Who Among Students in American Colleges and UniversitiesMember, Pi Gamma Mu and Alpha Chi Honor SocietiesPresident, Behavioral and Social Sciences Student Organization, Bellevue University Volunteer Contributor, The VUE, Bellevue University Student Newspaper Member, Bellevue University Student Advisory Council

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LETTERS OF REFERENCE & TRANSCRIPT ENCLOSEDResume Example 5

Jihyun KimGwangju, South Korea

(402) 493-1234jhkcnu@daum.net

OBJECTIVESeeking position in Information Systems or related field utilizing solid academic background along with exceptionally strong analytical, problem solving and customer service skills.

EDUCATIONBS in Computer Information Systems - Web-based NetworkingBellevue University, Bellevue NE Expected Graduation Date: January 2022 Dean’s Scholar GPA to date: 3.86/4.00

Associate of Applied Science, Metropolitan Community College, Omaha NE (2019) Major: Management Information Systems GPA: 3.45/4.00

TECHNICAL KNOWLEDGE AND SKILLSOperating Systems: Windows 19xx/20xx/XP/NT, UNIX/LinuxTechnical Support: Installation, Configuration & Troubleshooting of Hardware & SoftwareLanguages: Visual Basic, C, C++, Visual C++, Java, HTML, XML, ASP.NET Database Management: Relational Databases. SQL, PL/SQL, MS Access Applications: MS Office (Word, Excel, PowerPoint, Outlook), MS Project

PROFESSIONAL EXPERIENCEComputer Support Technician/Intern, Union Pacific Railroad, Omaha NE (Summer 2019)

Assisted in systems administration and configuration in UNIX and Windows NT. Installed and maintained local area networks, including Novell and Windows systems. Staffed Help Desk; analyzed and resolved system problems encountered by end users. Participated in the design and development of the department’s web site. Assisted with the maintenance of e-mail and other Internet applications.

Computer Lab Assistant, Bellevue University, Bellevue NE (May 2018 – Aug 2019) Provided advice and guidance to college students on the effective use of PCs and various software

applications.

COLLEGIATE ACTIVITIESVolunteer Contributor, Bellevue University Computer Lab NewsletterMember, Varsity Baseball Team, Bellevue University

REFERENCES AVAILABLE UPON REQUEST

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Resume Example 6

Charlene Smith USA, Florida, Miami

555 5th StreetHP: 123-456-7890

CP: 789-4561Email: hireme@gmail.com

Objective:Hello! How are you? I want to obtain a high paying position that has flezible hours so I can stay at home with my

kids and offers at least 4 weeks paid vacation.

Experience:

Office Manager, January 2018 – PresentABC Electric, Los Angeles, California I reported to the President and was responsible for the day-to-day operations of the company I helped customers and various contractors to schedule different jobs as well as to understand and resolve

different problems I assign work to our field personnel such as electricians, installers, foremen, pipe fitters and electricians I track the progress and costs of all the projects, which take place in 8 different states I used MS Office almost everyday for billing of jobs in our different divisions, posting payments and receipts, and for

processing payroll on a monthly basis I write proposals for upcoming electrical projects and send them to the potential client I often compose bid-letters to create new business I set up company meetings to inform staff of changes to benefits or other areas

Intern, September 2017 – December 2017XXY Financial, New York City, New York, USA I answered all incoming calls and provided assistance to staff members I also greet all clients upon their arrival to the office and give them a brief tour I supported all large meetings and conferences by making sure all need materials and facilities were in place

Education:Diploma in Office Administration, Best College of Administration and Technology, New York, 2018

High School Diploma, Thomas Edison High School, Miami, Florida, 2013

Middle School, Miami Middle School High School, Miami, Florida, 2010

Middle Skills:MS Excel, MS Word, Fax machine, Email, photocopier, coffee maker, hard worker, puntual, good with people

Resume Example 710

RESUMEJIM BEAM

Toronto, ON, Canada010-1234-5678jimbeam11@gmail.comMarch 23, 1992Single, no kids

ObjectiveMy name is Marcus Brody and I was born in Canada. I am single and live with my parents. Looking for a job in the retail industry where my outgoing personality and love of challenges can be used to help improve company sales. I will graduate from Jeonnam university in 2021. Please hire me

Education

JNU 3. 2017 – 3. 2021 MAJOR: BACHELOR OF BUSINESS ADMINISTRATION

Kwangju boys high school 3. 2014 – 2. 2017 GRADUATED WITH A HIGH GPA

ExperienceIntern | Samsung Electronics, Gwangju 9. 2019 – PRESENT

ASSIST THE MANAGER ORGANIZE ELECTRONICS MAKE SALES AND ASSIST THE RETAIL TEAM

Cashier | Baskin Robbins SEPT. 2017 – 2018 HANDLED THE CASH REGISTER ASSISTED CUSTOMERS AND COWORKERS MAKE CUSTOMER SERVICE A PRIORITY

SkillsTOPIK Level 4Basic Chinese Characters license

Computer license in MS Word, ExcelStrong organizational personality

ActivitiesI enjoy studying Korean, Chinese and learning languagesI am a very hard workerVolunteered for events in my townOutgoing, extrovertedI have travelled a lot and have been to 15 countries

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