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SYLLABUS FOR FIRT 1349 Fire Administration II Hybrid Course Semester Hours Credit: 3 Lecture Hours: 48 Location: NAS Sigonella, Sicily Course Dates/Times: 17 Mar – 08 May 2015 / 1700 - 2000 In Class sessions – 23 Mar; 01, 08, 15, 22, 29 Apr; 04, 08 May, with additional weekly CTC Blackboard discussions and assignments Instructor: Mario Signorello Office Hours: 2000 - 2030 Instructor Email: [email protected] Phone: +39-347-380-1985 INSTRUCTOR BIOGRAPHY My name is Mario N. Signorello, and I am currently employed with the Department of Defense in the fire field. I began my career in October 1990. At present, I’ve achieved the rank of Station Chief. I am an Italian native and possess an Italian education background. I have enhanced this education with some United States schools and college courses. I graduated from Italian high school in 1987 with an "industrial applied electronic” specialization, in 2004 attained a GED with University of New York, and in 2012 completed my studies with an AAS Degree in Fire Science. I am married to a wonderful wife and have three beautiful children, two girls and a boy. INTRODUCTION A. This course provides an in-depth study of fire service management as pertaining to budgetary requirements, administration, organization of divisions within the FIRT 1349 Page 1 of 27

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Page 1: europe.ctcd.edueurope.ctcd.edu/.../FIRT1349_215D9214_Signorello.docx · Web viewA.Your first responsibility is scholarship. The grade you receive for this course will not be the grade

SYLLABUS FOR FIRT 1349Fire Administration II

Hybrid CourseSemester Hours Credit: 3

Lecture Hours: 48

Location: NAS Sigonella, Sicily

Course Dates/Times: 17 Mar – 08 May 2015 / 1700 - 2000

In Class sessions – 23 Mar; 01, 08, 15, 22, 29 Apr; 04, 08 May, with additional weekly CTC Blackboard

discussions and assignments

Instructor: Mario Signorello

Office Hours: 2000 - 2030

Instructor Email: [email protected]

Phone: +39-347-380-1985

INSTRUCTOR BIOGRAPHYMy name is Mario N. Signorello, and I am currently employed with the Department of Defense in the fire field. I began my career in October 1990. At present, I’ve achieved the rank of Station Chief. I am an Italian native and possess an Italian education background. I have enhanced this education with some United States schools and college courses. I graduated from Italian high school in 1987 with an "industrial applied electronic” specialization, in 2004 attained a GED with University of New York, and in 2012 completed my studies with an AAS Degree in Fire Science. I am married to a wonderful wife and have three beautiful children, two girls and a boy.

INTRODUCTION

A. This course provides an in-depth study of fire service management as pertaining to budgetary requirements, administration, organization of divisions within the fire service. It will include discussions on relationships between the fire service and outside agencies.

B. This is a required course for an Associate of Applied Science Degree in Fire Protection.

C. This course is occupationally related and serves as preparation for a career in Fire Protection.

D. Prerequisites: None

II. LEARNING OUTCOMES

Upon successful completion of this course, Fire Administration II, the student will: FIRT 1349 Page 1 of 20

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A. List the organizations that work with the Fire Service and explain how they affect fire service operations.

B. Develop an organizational structure demonstrating interagency cooperation and explain how those agencies assist functions of the fire service.

C. Describe management principles and techniques for an effective department relating to organizational performance standards.

III. INSTRUCTIONAL MATERIALS

A. The instructional materials identified for this course are viewable throughhttp://www.ctcd.edu/im/im_main.asp

Required Student Textbook:

crse_id Title author edition publisher copyrigh

t isbn

FIRT1349

Advanced Fire

Administration

Bruegman 1st Pearson/Brady 2011

01350283029780135028

308 

ISBN: 9780135028308

B. References:

1. Brugeman, Randy, Advanced fire administration, 1st. Edition, Brady Publishing, ISBN-10 0-13-502830-2.

IV. COURSE REQUIREMENTS

A. Your first responsibility is scholarship. The grade you receive for this course will not be the grade of the instructor, but rather the grade you and you alone make.

B. You should attend class regularly in both face-to-face and online Central Texas College (CTC) Blackboard classes. Online attendance involves logging into your Blackboard class and participating in discussions, submitting assignments, etc. Be prepared to also take any unannounced quizzes relating to text assignments and lecture material presented from the beginning of the course. Please refer to ‘Class Attendance and Course Progress’ under the Academic Policies section in our current CTC Course Catalog.

C. You are encouraged to give your best effort throughout the course. From the beginning, you should plan for a steady, organized, and continuous effort, which in the long run will prove more effective for your final grade than a last minute crash-cram policy. Your course grade is not determined solely by exam grade. Such factors as class participation, initiative, attendance, and individual research papers or projects will be considered in grade computation.

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D. From time to time, special library and/or outside assignments will be made to members of the class individually and/or in groups. You are expected to read all assignments and fulfill your responsibilities to any group assignment.

E. You are expected to read all assigned material and bring your textbook/reading materials to class. Keep informed on all assignments, especially after an absence.

F. Good class notes are indispensable for earning a good grade, since both the material assigned and that discussed in class will be the basis for examination material.

G. Scholastic Honesty: All students are required and expected to maintain the highest standards of scholastic honesty in the preparation of all coursework and during examinations. The following are considered examples of scholastic dishonesty:

Plagiarism: The taking of passages from the writing of others without giving proper credit to the sources.

Collusion: Using another’s work as one’s own, or working together with another person in the preparation of work, unless such joint preparation is specifically approved in advance by the instructor.

Cheating: Giving or receiving information on examinations.

H. Special Work: A term paper or other project, per requirements of the instructor, will be required. The subject must be appropriate for the course material. Check with the instructor when you have made a selection. The value is indicated in the semester grade computation and has considerable weight on your final average.

V. COURSE FORMAT – Hybrid with BLACKBOARD

This course has been developed as a hybrid course. Hybrid courses combine face-to-face classroom instruction with assignments and interaction with instructor via CTC Blackboard. It is the student’s responsibility to make sure that they have access to CTC Blackboard and that they are familiar with the contents and assignments. It is also the student’s responsibility to log into CTC Blackboard at least once a week to ‘attend’ the online class portion and to participate in the online Blackboard discussions and assignments. Failure to do so will violate the attendance policy and will have a negative impact on the course grade.

The course will meet for eight weeks--once a week--for a three-hour (with the exception of 08 May that class will meet for five hours) face-to-face session. In addition, instructional strategies will include weekly CTC Blackboard assignments and discussion boards to accomplish the remaining instruction per week.

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VI. EXAMINATIONS

A. There will be a minimum of two major examinations and a written paper or project as follows:

1. Mid-term exam on CTC Blackboard – Open book

2. Final exam on 08 May 2015

3. Research Paper due on 04 May 2015

B.      A student must be present for all examinations.  Students who know in advance that they will be absent from an examination due to valid reasons must arrange to take an early examination.  Unexpected absences due to illness or extenuating circumstances will require the student to see the instructor about individual make-up work.

C.      Students without excused absences will be given a zero for the missed examination.

D. Examinations will consist of both objective (true/false, multiple choice, fill in-the-blank, and matching) and subjective (short answer and essay) questions. Students must be able to communicate both orally and in written form, thus some questions requiring the composition and writing of an essay answer will be required.

VII. SEMESTER GRADE COMPUTATIONS

The final grade in this course will be based on the following:

Attendance & Class Participation 50 pointsAssignments & Quizzes 250 pointsDiscussion Board (mandatory) 200 pointsResearch Paper/Term Paper 200 pointsMidterm exam 100 pointsFinal exam 200 pointsTotal possible points: 1000 points

POINTS GRADES900-1000 A=4 pts/sem hr 800-899 B=3 pts/sem hr 700-799 C=2 pts/sem hr 600-699 D=1 pt/sem hr 0-599 F=0 pts/sem hr

VIII. NOTES AND ADDITIONAL INSTRUCTIONS FROM COURSE INSTRUCTOR

A. Tuition refunds are made only in the case of class cancellation or official and timely withdrawal from CTC or from a course. Please refer to the current course catalog for more details.

B. GoArmyEd students should contact their education counselor before withdrawing and are required to withdraw through the GoArmyEd portal.

Please note: a military withdrawal does not override CTC’s grading policy.

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For self-pay students, refunds are computed from the date the Application for Withdrawal or Refund is filed with the CTC Field Representative or designated StudentServices Officer. Special conditions apply to students who receive federal, state, and/orinstitutional financial aid.

Tuition and fees paid directly to the Institution by the Veterans Administration, Title IV (Financial Aid Programs, a sponsor, donor, or scholarship shall be refunded to the source rather than directly to the students.

C. Course Withdrawals, Student Responsibilities : It is the student’s responsibility to officially withdraw from a course. The instructor cannot initiate a withdrawal based upon a student’s request. Rather, students must initiate the withdrawal with the designated Education Center Representative, through the CTC Field Representative or the Student Services Officer for that region.

Applications for Withdrawal will be accepted at any time before the completion of 75% of the course, after which time the student will be assigned an “FN”- “Failure for Non-attendance.”

D. Incomplete / Course in Progress Grade Policy : An “IP” or “Incomplete” grade may be assigned by an instructor if a student has made satisfactory progress in a course with the exception of a major quiz, final exam, or other project. The “IP” grade may also be assigned based on circumstances beyond a student’s control, such as personal illness, death in the immediate family, or military orders. Notice of absences, with supporting documentation, may be required by the instructor. The instructor makes the final decision concerning the granting of the incomplete grade. With an “Incomplete” grade, students are required to complete a set amount of work before the instructor will submit an official letter grade.

E. Cellular phones, beepers, and other electronic devices will be turned off while the student is in the classroom or laboratory unless the student is using the device for class purposes. No texting or social networking is allowed during class.

F. Instructor Discretion : The instructor reserves the right of final decision in course requirements.

G. Civility : Individuals are expected to be cognizant of what a constructive educational experience is and respectful of those participating in a learning environment. Failure to do so can result in disciplinary action up to and including expulsion.

IX. COURSE OUTLINE

Note: The instructor has the right to change the course schedule. Any changes will be announced in class. If the student misses a class period and changes are announced, it is the student’s responsibility to receive the missed information from a classmate or the instructor.

Hybrid courses combine face-to-face classroom instruction with assignments and interaction via CTC Blackboard. It is the student’s responsibility to make sure that they have access to internet FIRT 1349 Page 5 of 20

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so that they may communicate, via CTC Blackboard, with the instructor. The class is broken down into eight sessions. See below for course outline.

Session 1 – 23 Mar. Intro and Lesson Onei.  Class will meet face-to-face 23 March (1700 – 2000) ii. CTC Blackboard assignment/project is due Saturday 21 Mar. at midnight (European time)iii. Complete: Review questions Ch. 1; Review questions Ch. 2; Summary Ch. 2; Discussion Board.

A. Unit One: Chapter 1, “Our Past is a Window to Our Future”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe how history has impacted today’s fire service; b. Describe the total cost of fire in the United States; c. Explain the difference of the fire problem between rural and

metropolitan areas in the United States; d. Explain the fire rates in residential occupancies; e. Explain how the changes occurring in the profession today may

impact the future.

2. Learning Activities:

a. Read Chapter 1, pages 1-32. b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. The impact of history on the Fire Service, and the lessons of experience.

b. The cost of fire in the United States 1. Estimates of the cost of fire 2. Related fire cost studies 3. Total cost components

a. Direct economic costs b. Cost of the fire service c. Cost associated with buildings and equipment d. Net fire insurance e. Indirect economic losses f. Estimates of human loss

4. The challenge of reducing costs c. The U.S. Fire Experience

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d. Fire in America, both in the rural and metropolitan settings e. America’s Fire Problem-Residential fires f. The Effectiveness of Sprinklers g. Mapping the Future h. Customer/Community Expectations

1. Future Focus 2 The Stockdale Paradox

B. Units Two (on-line assignment): Chapter 2, “A Community Approach to Fire Protection and Emergency Services”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the importance of the 1973 report America Burning. b. Describe the recommendations of the 2002 America at Risk report. c. Define the risk factors, groups at risk, and cost of fires in the U.S. d. Describe the impact the adoption of a sprinkler ordinance can have

on the community risk factors. e. Define the four key elements in a community approach to fire

protection.f. Describe the Ten Commandments of political survival. g. Describe the importance of community engagement by the fire

service.

2. Learning Activities:

a. Read Chapter 2, pages 33-71. b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. America Burning and America at Risk b. Addressing America’s fire problem

1. Cultural acceptance of fire 2. Political Actions toward risk reduction 3. New fire protection technology 4. Using data to assess outcomes 5. Redefining the fire service delivery system

c. A Community Charter for Fire Protection d. Assessing the Benefit of the Services Provided

1. Determining community risk level 2. Increased use of Built-in fire protection

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3. Cost factors vs benefits e. A Community Approach to Fire Protection

1. Planning 2. Participation 3. Political Involvement 4. Public Relations 5. Imaging the Organization

f. Framing Your Message g. Persuading and Influencing

1. Developing “Followership” 2. The Internal Audience 3. The External Audience

a. Engaging the Community b. Creating a Community Relationship

h. Creating a Positive Relationship with Public Officials 1. Getting Public Officials to say yes 2. The Political Dynamic

i. The Ten Commandments of Political Survival j. Policy Parameters

Session 2 – 01 Apr. Unit Three and Unit Fouri.  Class will meet face-to-face 01 Apr. (1700 – 2000) ii. CTC Blackboard assignment/project is due Saturday 28 Mar. at midnight (European time)iii. Complete: Review questions Ch. 3; Summary Ch. 3; Discussion Board.

C. Unit Three: Chapter 3, “The Leadership of Change”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the symptoms of organizational trouble associated with change;

b. Describe how attitude impacts the change process; c. Explain how leadership styles can impact organizational changes; d. Explain how organizational culture can impact change; e. Explain why core values are important in the organizational

change process; f. Explain how to create an agenda for organizational change; g. Describe why above-the-line accountability is critical to making

change work; h. Describe how to overcome organizational negativity to create

momentum.

2. Learning Activities:

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a. Read Chapter 3, pages 72-106. b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. Rethinking government 1. Don’t play new game with old rules 2. External Forces 3. Change in Leadership

b. When Complacency Becomes a Benchmark 1. The importance of organizational culture on change 2. Service, Core Values, Stewardship, and Change

c. Creating an Agenda for Change d. Strategic Management of Change

1. Analysis a. Identify organizational conditions and compare to

existing mission, standards, values, and norms b. Identify potential destabilizing forces c. Assess the impact of current organizational

conditions and potential destabilizing forces d. Determine organizational change requirements e. Determine the perspective of change f. Determine the magnitude of change g. Determine the objects of change

2. Planning a. Examine the forces for and against change

systematically b. Select personnel to develop a vision of the

organizational change c. Envision the organizational change to be

implemented d. Generate the desired state/position to be achieved

through the change implementation e. Develop a road map to achieve the envisioned

organizational change f. Generate ideas that inspire and create emotional

appeal to change recipients g. Set and evaluate target goals and objectives of the

envisioned change h. Select method(s) of change to be employed

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i. Select techniques to promote the change 3. Implementation

a. Create an environment of shared vision and common direction

b. Minimize initial resistance to change through effective communications

c. Create a sense of urgency and pace for the change d. Develop and implement change-enabling

mechanisms e. Implement planned change methods and strategies

4. Evaluation/Institutionalism a. Evaluate initial change implementation b. Exercise flexibility in the change management

approach c. Continue to monitor and institutionalize change

implementation 5. The response to change 6. What causes resistance to change?

a. Innovators b. Explorers c. Late Adopters d. Resisters e. Refusers

e. The Negativity Factor 1. Negativity and the victim cycle 2. Managing the elements of change

f. The Impact of Leadership on Change-creating momentum

D. Unit Four (on-line assignment): Chapter 3: Review and home assignments.

Session 3 – 08 Apr. Unit Five and Unit Sixi. Class will meet face-to-face 08 April (1700 – 2000) ii. CTC Blackboard assignment/project is due Saturday 04 Apr. at midnight (European time)iii. Complete: Review questions Ch. 4; Review questions Ch. 5; Summary Ch. 5; Discussion Board.

E. Unit Five: Chapter 4, “An Integrated Approach to Community Risk Management”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the various types of planning models used at the local level;

b. Describe the differences between comprehensive, master, strategic, FIRT 1349 Page 10 of 20

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operational, and action planning; c. Describe the defining requirements for the development of an

effective strategic plan; d. Explain how a SWOT analysis is used in the planning process; e. Describe the importance of using a structural decision process in

effective planning; f. Explain the various analytical tools that may help facilitate group

decision making.

2. Learning Activities:

a. Read Chapter 4, pages 108-136. b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. Planning and Public Policy and Planning Cycles b. Types of Planning

1. Comprehensive 2. Master 3. Community Strategic Plan 4. Departmental Strategic Plan 5. Operational Plan 6. Action Plan

c. Goals and Objectives d. Impact of the Environment on Planning

1. Internal Environment 2. External Environment

e. Decision Process 1. Decision-Making Analytical Tools 2. SWOT Analysis 3. PEST Analysis 4. Strategic Decision-Making Process 5. Defining the Problem

f. Making Good Decisions 1. Potential Problem Analysis 2. Rational Process

g. The Problem-Solving Toolbox

E. Unit Six (on-line assignment): Chapter 5, “An Integrated Approach to Community Risk

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Management”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the history of resource deployment b. Explain the term Standard of Cover c. Define the three key considerations in developing a community

risk management plan. d. Describe the relationship among the CFAI self-assessment process,

the ISO Fire Suppression Rating Schedule, NFPA 1710, and NFPA 1720.

e. Define the terms probability and consequence, and describe why they are important in the design of a community risk model.

f. Define the four classifications used for building risk assessment. g. Describe what is meant by effective response force.

2. Learning Activities:

a. Read Chapter 5, pages 137-179 b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter e. Prepare for the Mid-Term Exam

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. Developing of National Standards of Cover 1. Integrated Risk Management 2. Impact on American Deployment 3. Fire and Emergency Self-Assessment Process

b. Community Risk Management 1. Life Safety 2. Responder Risk 3. Property Loss 4. Risk and Planning

c. The Community Risk Model 1. Probability and Consequences 2. Community Response to Risks 3. Community Risk Assessment-Fire Suppression 4. Risk Assessment Model

d. Cascade of Events e. Impact of Time on Outcomes

1. The Significance of Flashover

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2. Evaluating EMS Capabilities f. Methods of Risk Management

1. Evaluation of Fire Departments as a Factor in Property Insurance Rating

2. Commission on Fire Accreditation International 3. Performance Indicators 4. Objectives of the CFAI Program 5. Standard of Cover 6. Risk Assessment Model 7. Effective Response Force defined 8. Response Reliability 9. Examples of Community Service Level Goals

10. Integration, Reporting, and Policy Decisions g. NFPA 1710 and 1720

1. Origin and development of NFPA 1710 2. NFPA 1720

Session 4 – 15 Apr. Unit Seven, Unit Eight, and Unit ninei.  Class will meet face-to-face 15 Apr. (1700 – 2000) ii. CTC Blackboard assignment/project is due Saturday 11 Apr. at midnight (European time)iii. Complete: Review questions Ch. 6; Summary Ch. 6; Discussion Board.iiii.Mid-term examination –CTC Blackboard assignment

F. Unit Seven : Chapter 6, “Managing in a Changing Environment”

1. Unit Objectives: Upon successful completion of this Unit, the student will be able to:

a. Define the term performance measurement b. Describe the difference between qualitative and quantitative data c. Describe the three types of performance measures: workload,

efficiency, and effectiveness d. Describe the seven pitfalls of performance measurement systems e. Describe what “Vision 20/20” is f. Define the terms baseline and benchmark g. Describe how benchmarking can be used to evaluate and improve

organizational performance

2. Learning Activities:

a. Read Chapter 6, pages 180-213 b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter e. Prepare for and take the Mid-Term Exam

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3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. Qualitative and Quantitative performance measurements b. Measuring System Performance c. Seeking more useful Performance measures

1. Workload measures 2. Efficiency measures 3. Effectiveness/Outcome measures

d. Performance measurement dimensions 1. Inputs 2. Outputs 3. Outcomes 4. Efficiency 5. Effectiveness

e. System performance measurements 1. How is it used? 2. What it will not tell you 3. Roadblocks to performance measurement 4. Major pitfalls of measurement systems

f. Vision 20/20 Model Performance Measures g. Benchmarking-baseline vs. benchmark

G. Unit eight (on-line assignments): Review and home assignments.

H. Unit nine (on-line assignment / open book):

1. Mid-Term Examination

Session 5 – 22 Apr. Unit Ten and Unit Eleveni.  Class will meet face-to-face 22 Apr. (1700 – 2000) ii. CTC Blackboard assignment/project is due Saturday 18 Apr. at midnight (European time)iii. Complete: Review questions Ch. 7; Review questions Ch. 8; Summary Ch. 8; Discussion Board.

I. Unit ten : Chapter 7, “Fiscal Management in Difficult Times”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the history of budgeting in America b. Describe the various budget methods used at the federal, state, and

local levels

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c. Explain what GASB is d. Define what GAAP is e. Describe the impact of health care and pension costs on local

government f. Describe the current state of facilities and equipment in the U.S.

fire service

2. Learning Activities:

a. Read Chapter 7, pages 214-257 b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. Origins and history of budgeting b. Budget reform in the 1990s-Federal, State and Local c. Fiscal management

1. GASB 2. GAAP 3. Local Fiscal Management

d. Alternative funding mechanisms 1. Local Government-fees, charges, assessments 2. Fund-Raising

e. Cost Impacts on Revenue and Budgets 1. Health care costs 2. Pension costs

f. Fire Service infrastructure today 1. Facilities 2. Apparatus 3. Personal Protective Equipment 4. Self-contained Breathing Apparatus 5. Personal Alert Safety Systems 6. Radio Equipment

g. Economic forecasting

H. Unit eleven (on-line assignment): Chapter 8, “Effective Personnel Management”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the societal impacts on the fire service FIRT 1349 Page 15 of 20

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b. Explain how demographic shifts in the US have impacted the fire service

c. Explain how generational values impact how one leads and manages the workforce

d. Describe the effect of legislative mandates on the fire service e. Describe the labor-management initiative f. Explain the various methods used in contract negotiation g. Describe the proper methods for performance appraisals and the

discipline process

2. Learning Activities:

a. Read Chapter 8, pages 258-303 b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline: a. Changes in the US population 1770 to present b. Trends impacting the workplace

1. Employee empowerment 2. Changes in traditional power structures

c. Demographic shifts 1. Family changes 2. Workplace changes 3. Workforce 2020 4. Firefighter diversity

d. Differing Generational Values e. Changing Education/Experiential Levels f. Legislative Mandates g. Employment Selection and Testing h. Employee and Labor Relations

1. Labor Relations 2. Labor-Management Practices 3. Organized Labor Actions 4. Labor Relations in Volunteer and Non-Union Departments

i. Collective Bargaining j. Settling Disputes

1. Bargaining 2. Negotiating

k. Performance Appraisals 1. Employee Viewpoint

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2. Organizational Viewpoint 3. Conducting the Performance Appraisal

l. Evaluating Employee Performance m. Promotional Process n. Disciplinary Process o. Employee Assistance Programs

Session 6 – 29 Apr. Unit Twelve and Unit Thirteeni.  Class will meet face-to-face 29 Apr (1700 – 2000) ii. CTC Blackboard assignment/project is due Saturday 25 Apr. at midnight (European time)iii. Complete: Review questions Ch. 9; Summary Ch. 9; Discussion Board.

I. Unit twelve: Chapter 9, “Firefighter Health and Safety”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the trend of firefighter fatalities for the past 20 years b. Describe the leading cause of death of on-duty firefighters c. Describe the geographical distribution of firefighter fatalities d. Explain the prominent causes of firefighter injuries e. Describe the initiatives focused on firefighter safety f. Describe the initiatives focused on firefighter health and wellness

2. Learning Activities:

a. Read Chapter 9, pages 304-336 b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. National Fallen Firefighters Foundation b. Firefighting Fatalities c. Trends in Firefighter Mortality

1. Prevention and Resources 2. The Impact

d. FEMA Study on Heart Disease in firefighters e. Firefighter Injuries f. “Everyone Goes Home” initiative g. Firefighter Near Miss h. Crew Resource Management i. Firefighter Health and Wellness

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J. Unit Thirteen (on-line assignment): Review and home assignments.

Session 7 – 04 May Unit Fourteen and Unit Fifteeni.  Class will meet face-to-face 04 May (1700 – 2000) ii. CTC Blackboard assignment/project is due Saturday 02 May. at midnight (European time)iii. Complete: Review questions Ch. 10; Summary Ch. 10; Discussion Board; Research paper due.

K. Unit Fourteen : Chapter 10, “National and International Trends in the Fire Service”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Explain how the anticipated demographic trends in the US may impact future fire service strategies

b. Describe how technology may impact the profession and its approach to the fire problem in the United States

c. Describe the elements identified in the National Fire Service Research

d. Explain the international best practices related to fire prevention e. Describe the strategic objectives and action items outlined in

Vision 20/20 f. Define the research currently underway that may impact the future

of the U.S. Fire Service

2. Learning Activities:

a. Read Chapter 10, pages 337-376 b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. Importance of Research b. National Fire Service Research Agenda c. NFPA Fire Research Agenda

1. Impact of demographic changes 2. New hopes and concerns 3. Environmental concerns

d. Global Concepts in Residential Fire Safety e. Best Practices from the International Fire Service

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2. Sweden and Norway 3. Australia and new Zealand 4. Japan 5. Canada 6. Puerto Rico 7. Mexico

f. Vision 20/20 g. Firefighter Safety and Deployment Study h. Firefighting Robotics

K. Unit fifteen (on-line assignment): Review and home assignments

Session 8 – 08 May Unit Sixteen, and Unit Seventeeni.  Class will face-to-face 08 May (1600 – 1900) ii. CTC Blackboard assignment/project is due Thursday 07 May at midnight (European time)iii. Complete: Review questions Ch. 11; Summary Ch. 11; Discussion Board.iiii.Final examination – face to face (1900 – 2100)

Unit sixteen: Chapter 11, “The Future: the Legacy of Leadership”

1. Unit Objectives: Upon successful completion of this unit, the student will be able to:

a. Describe the leadership characteristics needed to overcome adversity

b. Define the term success c. Define the term significance

2. Learning Activities:

a. Read Chapter 11, pages 377-400 b. Classroom Lecture/Discussion. c. Answer Review Questions at the end of the Chapter. d. Be familiar with the Key Terms at the beginning of the Chapter e. Start preparing for the Final Exam

3. Audio-Visual Aids: Instructor’s preference

4. Unit Outline:

a. Adversity and Our True Leadership Characteristics b. Failure is Not an Option, nor is it Final c. Do You Have the Right Stuff? d. From Success to Significance

L. Unit Seventeen

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1. Review chapters 1 – 11 2. Final Examination

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