homedepotca.zendesk.com · web view2018/08/22 · the home depot canada style sheet for product...

The Home Depot CanadaStyle Sheet For Product Marketing Content

Air Conditioners & Portable Fans

CONTENTS

CHECKLIST FOR ONLINE SKU REQUIREMENTS.....................................................................................2

ANATOMY OF THE HOMEDEPOT.CA PRODUCT INFORMATION PAGE (PIP)..........................................3

NUMBER AND MEASUREMENT GUIDELINES.......................................................................................4

PRODUCT NAME AND MARKETING COPY...........................................................................................6

PRODUCT FEATURE / BENEFIT BULLET STATEMENTS..........................................................................8

PRODUCT IMAGE GUIDELINES FOR HOMEDEPOT.CA..........................................................................8

HTML COLOUR TABLES...................................................................................................................... 9

PRODUCT FILE FORMAT AND REQUIRED ASSETS................................................................................9

Last Updated: January 2017 Data Standard: Heating & Cooling of 11

CHECKLIST FOR ONLINE SKU REQUIREMENTS

HEATING & COOLING– ALL PRODUCTS

REQUIRED

Accessories

Accessories are recommended for this category. Please limit the number of accessory items to 12 or fewer.

Collections

Collections are recommended for this category. Please attempt to limit the number of items in the collection to 12 or fewer.

Coordinating Items

Coordinating items are recommended for this category. Please attempt to limit the number of items in the coordinating group to 12 or fewer.

Images and Assets

Different angle or lifestyle image is required.

Video (Optional)

Refer to Vendor Onboarding Guide for more details regarding Product Video requirements.


ANATOMY OF THE HOMEDEPOT.CA PRODUCT INFORMATION PAGE (PIP)Helping our customers get more out of their home improvement projects is what The Home Depot Canada is about. It’s only natural to express that helpfulness with a genuine and friendly voice. We don’t talk at customers. We talk to them. We strive to remain Best in Class and our wish is that your items uphold the same standards.

As you create the marketing components associated with your product information, use the perfect SKU example below to ensure your products are picture-perfect, optimizing the customers shopping experience.

NUMBER AND MEASUREMENT GUIDELINES

Keep the measuring system consistent with what is supplied by the vendor (metric if they use metric, imperial if they use imperial). Keep your measurements consistent as either decimals or fractions within category attributes, product name, bullets and marketing copy. Do not alternate using decimals and fractions.


Spelling Out Numbers - Do not spell out numbers in bullets, unless the number precedes another number (i.e. 100W bulb). Exceptions to this rule are phrases that include a number which is not being used in a numeric sense (i.e. zero tolerance).

Numbers Preceding Numbers – When indicating a number of items that are also preceded by measurements in numbers (i.e. 100W bulb), spell out the number that precedes the numeral (i.e. four 100W bulbs). However, if the number preceding the number is greater than the number 10, then you do not have to spell it out (i.e. 60 12 oz. cans).

Whole Numbers with Fractions – A whole number with a fraction should be written with the whole number first, followed by the top number of the fraction, a forward slash, then the bottom number. Do not include spaces between characters (i.e. 10 1/2-inches D Pot). When showing ranges, use the word “to” between the measurements (i.e. 3 1/2-inches to 5 1/2-inches).

Four-Digit Numbers and Larger – Four-digit numbers and larger should include a comma between the first and second digit, indicating the “thousands” place (i.e. 1,500W). Larger numbers should also include commas as necessary. Do not use “K” to indicate the thousands place (i.e. 15K – it should read 15,000).

Battery Quantities – Battery quantity and type should be listed without a hyphen between the quantity and battery type (i.e. 4 AAA batteries).

Units of Measure (UOM) - Should typically be lowercase, abbreviated and with a period (i.e. 2 ft.). Exception: Always spell out and hyphenate “-inch” or “-inches”.

Unit of Measure (UOM) Description ExampleInches and Feet Always use “-inch” or “-inches” for inch/inches when

the measurement is used as an adjectiveUse “inches” when simply listing a measurementUse “ft.” for foot/feetUse a period after the abbreviationDo not use hash marks (”or “) to represent inches and feet Never use a hyphen between the number and “ft.” (this does not apply to “-inch”)Always use “cu. ft.” for cubic feet

7 ft. 10-inch x 10 ft. Evanston Saturn Ivory Area Rug

Dimension Abbreviations Use a space and then the abbreviations “L,” “W,” “H,” “D” or “Dia” when indicating length, width, height, depth or diameterThey should always be capitalized (“Dia” should have an initial cap)The “x” between dimensions should always be lowercase with a single space on either side of it

72-inches H x 96-inches W Essential Plus Closet Kit in Classic White

Metric Measurements Always use lowercase abbreviations, except for litres, which is signified by an uppercase “L”. Always put a space between the number and unit of measure (except for litres). Use a hyphen if the measurement is used as an adjective (except for litres).● Length: mm, cm, m, km● Mass: g, kg● Liquid Volume: mL, L

Space between boards is 2 cm20-mm gapStain and scale remover (1L)

Pounds Do not use the pound sign (#) to represent pounds when referring to weightUse “lb.” or “lbs.” with the period

600 lb. Capacity Heavy Duty Folding Platform Cart

Milliliter Always use mL or L (milliliter or liter). Canadian consumer market is not used to ounces and fluid ounces

236 mL Compact Black Sensor Pump for Soap Lotion or Sanitizer

Liter Always use L (liter). Canadian consumer market is not used to Gallon and Quart

1.4 L Liquid Laundry Detergent Original Scent Bottle

Watts, Volts and Amps Always use the “60W”, “9V”, “20 amp” or “60Hz” 12-inch 20V Electric Cordless Trimmer/Edger


options (amp should be capitalised in a product headline)Always use “Ah” for amp HoursUse a space and “kW” for kilowatt and “kWh” for kilowatt hours

10-inch 2.2 amp Corded Electric String Trimmer75W Equivalent Soft White Circline CFL Light Bulb

Horsepower Always use "HP"Never use a period after the abbreviationNever use a hyphen between the number and "HP"

10,000 Watt 16 HP Gasoline Powered Electric Start Portable Generator with Wheel Kit Included

Temperature and Degrees Use the degree symbol and not the word “degree(s)” when indicating degrees, either in temperature or for anglesDo not use spaces between the number, the degree symbol, and either “F” or “C,” indicating Fahrenheit or Celsius

Outdoor temp range down to -39.8°FSuper sharp 23° Streaker Point

Percentages Always use the percent symbol (%) instead of the word “percent” Do not include a space between the measurement and the percent symbol

30% Residential Energy Efficient

Exponents Do not use the shorthand for repeated multiplication (i.e. mm², 52, etc.)Always use the abbreviation for the exponent (mm sq.-inch cu., etc.)

Strips and cuts 20 - 30 AWG Solid ( 1/20 - .14 mm sq.)


PRODUCT NAME AND MARKETING COPYPRODUCT NAMEThe headline is a maximum of 100 characters long.

The product name formula supports the best experience by allowing customers to quickly locate specific products of interest at the category page view without having to load the product detail page to confirm type of product.

DO NOT include the manufacturer brand name in the product name. The manufacturer brand name must be entered in the MFG Brand Name attribute during data collection and will be automatically added to the Product Name when the information is displayed on homedepot.ca.

Always capitalise headings. Avoid using punctuation in headings, with the exception of full-stops to indicate abbreviations (e.g. 30 cu. ft.) and dashes where needed (e.g. Door-in-Door Style).

Imitate spelling and capitalisation of vendor’s product name; for exampleiON Snow Blower with EcoSharp® battery

MAX Lithium-Ion batteries

NiCad batteries

A note on ENERGY STAR®: displayed in all CAPS with a registered trademark symbol in all instances

Product Name Legend Items in brackets [ ] are considered required elements of the product name Items in parentheses { } are considered desired and may only be supplied if it is applicable to that product Items in quotations “ “ are to be added as listed

Portable Fans:Product Naming Formula{Series} + [# of Diameter/Width of fan in inches “inch”] + [“Desk” or “Tower” or “Pedestal” or “Box” or “Window” or “Jobsite” or “Hybrid”] + [Fan] + {Special feature}

Product Naming ExampleONE+ Hybrid Fan16 inch Pedestal Fan

Through-the-wall Air Conditioners:Product Naming Formula{Series} + [# of BTUs “BTU”] + [Through-the-Wall Air Conditioner] + {“with Heat and/or Remote”}

Product Naming Example8,000 BTU Through-the-Wall Air Conditioner with Remote10,000 BTU Through-the-Wall Air Conditioner with Heat and Remote

Window Air Conditioners:Product Naming Formula{Series} + [# of BTUs “BTU”] + [Window Air Conditioner] + {“with Remote”}

Product Naming Example8,000 BTU Window Air Conditioner with Remote

Portable Air Conditioners:Product Naming Formula{Series} + [# of BTUs “BTU”] + [Portable Air Conditioner] + {“with Remote”}

Product Naming Example8,000 BTU Portable air Conditioner

Air Conditioner Covers:Product Naming Formula{Series} + [Cover shape “Round” or “Square”] + ["Air Conditioner Cover"] + {“in” Colour family}

Product Naming ExampleSquare Air Conditioner Cover in Khaki Round Air Conditioner Cover


MARKETING COPYThe overview is a 1000-character description of the product, laying out its features. This will be provided by the vendor, but should be amended for style and accuracy. Full sentences MUST be used (no bullet points, lists, etc. are allowed to appear in the Overview).

The brand name and product name should also be called out within the Overview and must match that of the product headline. Model numbers are not required.

All use of the words “we”, “our/ours” should be removed - this is copy written from the perspective of the vendor/manufacturer, rather than the voice of Home Depot.

MARKETING COPY EXAMPLEChoose natural convection heating or a quick blast of fan-forced heat with the Honeywell 30-inch 1,500W Baseboard Heater. The unit features an automatic shutoff to prevent overheating, and the built-in thermostat lets you maintain your desired temperature. The baseboard heater features a flame-resistant plastic housing for safety and a SafeGuard Alert badge to monitor the grille and warn when it is hot.

PRODUCT FEATURE / BENEFIT BULLET STATEMENTS

FEATURE BULLET RANKING AND EXAMPLES

A minimum of 3 bullets is required for products in this category (maximum of 6 bullets). You may add more features if they are relevant to the product.

If you come across features that are not listed below but you feel they are important to the customer, please first try to combine it with an existing feature below or you may add it separately.

Do not include punctuation at the end of the bullet (no periods or semi-colons). Do not spell out numbers even when beginning a bullet. The only exception to this rule is when two numbers follow each other;

always spell out the first number.

Note: Only use the following feature bullets (that are applicable) listed in the sequence orders below:

1. Watts or BTU feature and benefit750W heater at 240 volts creates heat to warm a bedroom13,000 BTU cooling and 12,500 BTU heating for powerful temperature control10,000 BTUs to 40,000 BTUs for customized heating

2. Coverage/Area (sq. ft.) feature and benefit150 sq. ft. heating area capacity is perfect for a bedroomCools 500 to 900 sq. ft. to keep your living space comfortable

3. Settings and Controls feature and benefitNatural convection heating or Quick Heat for when you need a quick, fan-forced blast of heat3-speed fan adjusts to your heating and cooling needs2 control knobs adjust circulation type and temperatureDigital display allows precise temperature adjustment2 speeds let you adjust the rate of cooling to fit your comfort level

4. Thermostat or Timer feature and benefitWorks with wall-mounted or unit-mounted thermostat (sold separately) to fit your heating setupBuilt-in, adjustable thermostat to maintain your desired temperature12-hour timer lets you create a cooling schedule without wasting electricity

10. Remote Control feature and benefitRemote control lets you easily adjust the temperature from across the room

11. Material/Construction feature and benefit1-piece bottom pan prevents corrosion and leakageDurable vinyl cabinet will never rust or corrodePlated hardware and switch parts protect the motor in the cooler's high-moisture environment

12. Installation/Portability feature and benefitCasters allow easy movement to the room that needs coolingWindow installation provides an air conditioner that is out of the way so you can comfortably enjoy your room1 or 2 hose installation for portable AC unitsOscillating louvers evenly disperse cool air

13. Convenience feature and benefitAutomatically restarts after a power failure to restore a comfortable temperatureSelf-evaporation system so there is no bucket to emptyHolds 6 gallons of water for extended useRemoves up to 60 pints of moisture from the air in a single day to control humidity

14. Safety feature and benefit


5. Controls feature and benefit2 control knobs adjust circulation type and temperatureDigital display allows precise temperature adjustment

6. Noise Reduction or Sound feature and benefitDesigned for quiet operation, so there is no popping and pingingLow-decibel operation for peaceful cooling

7. Construction feature and benefitDurable steel-sheathed element for long life

8. Appearance feature and benefitWhite baseboard case blends in with most décors

9. Circulation/Direction feature and benefit4-way air direction spreads the cool or warm air evenlyCirculates air at up to 4,300 CFM for fast, efficient air circulation

High temperature limit switch with full length capillary sensor tube for safety SafeGuard Alert badge monitors the grille and warns when it is hot to prevent burnsUL listed and CSA certified for safe operation

15. Energy Star feature and benefitEnergy Star qualified for energy efficient operation

16. For Forced Air Furnaces: Efficiency (Annual Fuel Utilization Efficiency (AFUE)) Rating feature and benefit95% AFUE rating for energy efficient operation

17. For Forced Air Furnaces: Burner/blower feature and benefit2 stage burner and variable-speed blower provide energy efficiency and consistent comfort for your home1,200 CFM multi-speed blower keeps air circulating so you stay comfortable

PRODUCT IMAGE GUIDELINES FOR HOMEDEPOT.CA

To ensure an optimum customer experience on homedepot.ca, the following product image requirements have been established.

SIZE All images must be at least a minimum of 1000 pixels x 1000 pixels

PHOTOGRAPHY: All products must be digitally photographed out of the package with the exception of products that are typically represented in the

package, such as extension cords, fasteners, etc. If an image is shot in the packaging, both the front and the back of the package should be shot to include any marketing copy or disclaimer included on the packaging. This is to be assessed on an as need basis by the vendor, merchant and homedepot.ca.

Main product images should only feature the product. No props or additional products (assortment groupings) are allowed within the primary image area. Alternate images of the product are encouraged to convey “lifestyle” images, and alternate views of important product features.

People and pets must not appear in any product image. Images must represent the correct colour of the product.

BACKGROUND/BORDERS: The product should be professionally presented on a white background. This can be accomplished by photographing the product

on a white background or outlining the product image live area and placing it on a white background. The background colour for product images should be #FFFFFF [Hex], 255, 255, 255 [RGB] or 0 [CMYK]. Acceptable alternatives for

white products are #F5F5DC R 245, G 245, B 220 (see HTML colour table below). The product contrast should be adjusted to ensure that the image has clarity and sharpness and is not washed out. The product should be centered inside the designated image area, with a buffer of comfortable white space around the product. A

product that is taller than it is wide will have less white space at the top and bottom than it does on the right or left. A product that is wider than it is tall will have less white space on the right and left than it does on the top and bottom.

Do not put a stroke (outline) or shadow around the image. All image canvas corners must be squared at a 90-degree angle.

HTML COLOUR TABLESHTML Colour Table 1

Name Sample Hex Triplet RGB CMYK


White #FFFFFF R-255 G-255 B-255 C-0 M- 0 Y- 0 K- 0

Beige #F5F5DC R-245 G-245 B-220 C-0 M- 0 Y- 10 K- 4

PRODUCT FILE FORMAT AND REQUIRED ASSETS

FILE FORMAT and NAME

Images should not have any writing on them. Image files MUST be in JPEG format. The format for naming your asset should enable users to quickly associate an asset to an item. 40 Character MAX - Name file names without any spaces (use underscores _ instead) – ensure each image name is unique and

contains a shortened version of the product description. Example: Stok_quattro_grill_123.jpg All PDFs must be in English and French in 1 document. For example, Instructions Manual PDF should be 1 PDF file with both

English and French translations.


IMAGE EXAMPLES

Alternate Image View 1Different Angle, Close-Up, or Lifestyle Image


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