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Trinity Community Council

Forth Neighbourhood Area

Clean, Green, Safe & Engaged Report - September 2015

Introduction:As agreed by the Forth Neighbourhood Partnership, reports on SfC neighbourhood performance will be prepared on a quarterly basis (where possible and subject to available data) and presented to Community Councils. The following performance information is a snapshot of the data readily available. The information is currently grouped under the headings of Clean & Green, Safe, well engaged and well housed.

The performance report is intended to facilitate a two way process of information sharing and resolving issues of particular concern to each community council, and a dedicated senior manager will have responsibility for working with each community council. Scott Donkin, Partnership & Information Manager will act as the key link with Trinity Community Council. Over time, it is hoped that by acting as a primary point of contact for the Community Council members, Scott will build a sound knowledge of the area, local concerns and act as an intermediary across all Council services.

The reports will change from time to time to reflect input from Community Council members. This report provides more comparisons with city data as requested.

SCOTT DONKIN - Partnership & Information Manager (North & West Neighbourhoods) [email protected] 0131 529 5001

1Trinity CC – SFC Performance Update Jan 2016

mailto:[email protected]

NORTH NEIGHBOURHOOD – CURRENT CEC (SFC) SERVICE STRUCTURE

Creating CLEAN/GREEN communities:

Clean and GreenCIMS Score (quarterly)


Manages delivery of all services;

Granton & District CC

Allocations Team

Rents Team

Property Management

NEP (HRA)

StrongerNorth

West Pilton West Granton CC

Community Safety Team

Environmental Wardens

Youth TAC

StrongerNorth

Drylaw & Telford CC

Parks Management

Task Force

Roads

NEP (Roads)

Grounds Maintenance

Muirhouse & Salvesen CC

Neighbourhood Partnerships (x4)

Libraries (x8)

Customer Service Teams (x2)

StrongerNorth

Trinity CC

Waterfront Development Group

Pennywell Civic Space

Raeburn Place Strategy

Improving Muirhouse & Pennywell (IMP)

Craigleith Blackhall CC

Jenifer LaveryBusiness Manager

Stockbridge CC

Peter StrongNeighbourhood

Manager

Ruth StanleyCommunity Safety

Manager

Michelle FraserProgramme Manager

(Regeneration)

Steven CuthillLocal Environment

Manager

Scott DonkinPartnership & Information Manager (North & West)

Mandy RuddenHousing & Regeneration

Manager

NeighbourhoodQ2 14/15

Q3 14/15

Q4 14/15

Q1 15/16

Q2 15/16 Current

Target StatusQ2 2015/16

Value Value Value Value Value Note

Citywide 69 71 76 74 69 72

City Centre/Leith 66 67 73 63 60 72

East 66 70 77 70 69 72

North 69 77 74 70 71 72

We have noted the one grade C in West Pilton Place in Forth that was due to heavy litter and the one grade C in Dean Street in Inverleith that was due to litter in the proximity of The Bon Vivant bar and the communal bins. These have been inspected and cleaned.

There has been a clean up around the Neighbourhood Office and West Pilton Gardens involving a variety of staff from the North Neighbourhood Office. Over 12 bags of rubbish and other debris was collected from the area by staff.

A clean up of backgreens in and around West Pilton Rise has been undertaken to prepare for the roll out of communal recycling and waste containers to blocks that had previously had individual bins. Removal of vegetation and other tree work was also carried out.

The street cleaning crews have also begun leaf clearance and general tidying of main routes running through North Edinburgh, and this work will continue over the next two months.

South 70 69 80 79 66 72

South West 71 74 78 75 75 72

West 72 72 72 84 74 72


Clean and GreenCIMS % streets clean (quarterly)

NeighbourhoodQ2 14/15

Q3 14/15

Q4 14/15

Q1 15/16

Q2 15/16 Current

Target StatusQ2 2015/16


Citywide 94% 96% 98% 95% 93% 95% See CIMs note above.

City Centre/Leith 93% 93% 100% 87% 78% 95% See CIMs note above.

East 94% 91% 98% 98% 98% 95%

North 89% 97% 98% 92% 96% 95%

South 93% 99% 100% 99% 89% 95% See CIMs note above.

South West 95% 97% 96% 98% 98% 95%

West 96% 97% 96% 99% 99% 95%

The Cleanliness Index Monitoring System (CIMS) Score is assessed by Keep Scotland Beautiful who conduct quarterly inspections of a random sample of streets (approx 2% across the city).

Reporting AreaSep-14 Dec-14 Mar-15 Jun-15 Sep-15

Current Target Latest Note Value Value Value Value ValueTrinity 63 85 79 74 71 72 Bereford Avenue A; Wardie Park B;

Rosebank Road B; Zetland Place B; Rose Park B; Bangholm Bower Avenue B; Craighall Crescent B; Grandfield B;

Dudley Crescent B; Newhaven Road B; Beresford Gardens B+

1xA, 1xB+, 6xB, 1xC (Lower

Granton Rd)

4xA, 1xB+, 3xB, No Cs or

Ds

4xA, 2xB+, 4xB, 1xC (Denham

Green Avenue); No

Ds

2xA; 7xB 1xA; 1xB+; 9xB; No Cs or

Ds

% streets clean (ie graded B or above)

Area

Jun-14 Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Current

Target Latest Note Value Value Value Value Value ValueTrinity 96% 83% 100% 91% 100% 100% 95%


CIMS – An ExplanationEvery quarter Keep Scotland Beautiful randomly pick around 2% of Edinburgh’s streets to inspect – they pick a 50-metre transect as representative of the street. This is then graded either:A= 3

no litter or refuse B+= 2.5

slight degradation of an A grade

B= 2

predominantly free of litter or refuse

C= 1

consistent distribution of litter and refuse with minor accumulations

D= 0

heavily littered with significant accumulations

If all streets were A the CIMS score would be 100. The actual CIMS score is the total achieved as a %age of the maximum (so if all were B+ it would be 83 and if all were B it would be 67). B is Keep Scotland Beautiful assessment of an acceptable standard, so anything above 67 is good (although CEC’s internal target is 72). The %age streets clean is taken by the number of streets graded C or D as a %age of the total streets inspected. Grades C and D are deemed to fall below acceptable standards, and require to be restored to Grade A within prescribed times of being reported, depending on their location and severity of littering (as set out in the 1999 Code). Conventional sweeping and cleaning regimes should be able to achieve a Grade A. The points awarded are based on 4 grades of cleanliness identified in the 1999 Code of Practice on Litter and Refuse, which was issued under Section 89(7) of the Environmental Protection Act 1990. The B+ grade is an additional grading to show that has not yet reached a B grade.

Clean and GreenRefuse and Recycling Complaints (CONFIRM) received (Monthly)

NeighbourhoodSep 2015 Oct 2015 Nov 2015 Current

Target StatusNovember 2015

Value Value Value Note

Citywide 3,857 4,651 N/A 1,665

City Centre/Leith 522 622 N/A 167

East 487 690 N/A 212

North 460 803 N/A 262

South 790 1,014 N/A 325

South West 954 878 N/A 388

West 712 644 N/A 311


Attractive PlacesNumber of green flags (annual - August)

Neighbourhood2011 2012 2013 2014 2015 Current

Target Status2015/16


Citywide 20 24 24 26 29 29

The Green Flag Award is the benchmark for a quality green space. They are administered in Scotland by Keep Scotland Beautiful, the independent environmental charity.

Edinburgh's parks and green spaces achieved 29 Green Flag Awards in this year's national competition. As well as retaining all previous Green Flags we achieved an additional 3 awards in 2015.

City Centre/Leith 3 3 3 3 3 3 Retaining Green Flag status are Hopetoun Crescent Garden, London Road Gardens and Princes Street Gardens.

East 3 4 4 4 5 5New award for 2015 at Rosefield Park.

Retaining Green Flag status are Portobello Community Garden, Figgate Park, Lochend Park and Craigmillar Castle Park.

North 2 3 3 4 5 5New award for 2015 at Starbank Park.

Retaining Green Flag status are Inverleith Park, Ravelston Park and Woods, Victoria Park and King George V Park.

South 4 5 5 5 6 6

New award for 2015 at Ferniehill Community Park.

Retaining Green Flag status are Braidburn Valley Park, Burdiehouse Burn Valley Park, Hermitage of Braid & Blackford Hill Morningside Park and Prestonfield Park.

South West 5 5 5 6 6 6Retaining Green Flag status are Easter Craiglockhart Hill, Harrison Park, Hailes Quarry Park, Muir Wood Road Park, Pentland Hills Regional Park and Spylaw Park.

West 3 4 4 4 4 4 Retaining Green Flag status are Corstorphine Hill, Station Road Park St Margaret's Park and Ferry Glen & Back Braes.


Attractive PlacesPark Quality Assessments (annual - August)

Neighbourhood2011 2012 2013 2014 2015 Current

Target Status2015/16


Citywide 82% 90% 92% 91% 94% 92%

City Centre/Leith 67% 79% 79% 74% 79% 92%Despite not meeting the target the percentage of sites meeting the Edinburgh Minimum Standard rose by 5% to 79%. More work is required and particular focus needs to be on Community Parks in the coming year.

East 80% 76% 91% 91% 95% 92%

North 86% 93% 100% 93% 100% 92%

South 87% 96% 91% 100% 100% 92%

South West 81% 90% 93% 90% 93% 92%

West 89% 100% 96% 93% 97% 92%

CleanFixed Penalty Notices

NeighbourhoodApr 15 May 15 Jun 15 Jul 15 Aug 15 Sep 15 Oct 15 Nov 15 November 2015Value Value Value Value Value Value Value Value Note

Forth 10 13 5 5 4 6 12 7 5 fly tipping, 2 dog foulingInverleith 14 16 18 3 4 13 18 12 4 fly tipping, 8 littering


Creating SAFE communities:

Safe (NEW)ASB service requests responded to in line with service standards and procedures (closed within 30 days)




City wide 67% 70% 70%

City Centre/Leith 72% 74% 70%

East 42% 63% 70%

North 66% 78% 70%

South 79% 62% 70%

South West 61% 65% 70%

West 78% 85% 70%

Safe


ASB Complaints (per 10,000 population)




Citywide 2.72 3 3

City Centre/Leith 3.02 3.99 2.78 4.72

East 7.24 4.82 6.63 10

North 2.96 3.74 4.05 5.58

South 1.98 2.26 2.26 4.12

South West 2.39 2.74 2.21 5.05

West 0.57 1.43 2.14 2.12


Creating WELL HOUSED communities:

Well HousedAverage time to complete repairs to empty homes (monthly)




Citywide 14 13 12 12

City Centre/Leith 15 12 14 12

East 13 12 12 12

North 16 14 14 12

South 15 14 14 12

South West 12 11 11 12

West 11 9 8 12

Well HousedAverage time to let an empty home (monthly)



Value Value Value NoteCitywide 23 23 23 21 The time taken to let an empty home in November is slightly over target

at 23 days. This is an improvement in performance for the same period in 2014 when the average time was 27 days. The time taken to let an



Value Value Value Noteempty home in Edinburgh is also well below the average re-let time in Scotland which was 37 days in 2014/15. The year to date average is 23 days in comparison to 25 days for the previous year. Work is ongoing through the Empty Homes QAG to further reduce re-let times and ensure consistency Citywide.

East 20 13 19 21

North 24 25 26 21

South 26 31 17 21

South West 23 21 22 21

West 19 23 32 21

City Centre/Leith 23 20 21 21

Creating WELL ENGAGED communities:

Well-Engaged and Well-InformedNumber of library visits (monthly)




Citywide 259,147 272,775 262,010 260,000



Value Value Value NoteCentral Library and Direct Services 43,270 48,225 48,170 42,716

City Centre/Leith 23,860 24,325 24,450 23,200

East 36,882 39,921 34,855 34,650

North 27,984 28,211 27,764 27,500

South 43,270 45,384 42,080 37,900

South West 57,294 59,399 57,771 54,780

West 25,331 27,310 26,920 25,750

North 27,984 28,211 31,959 27,500

Blackhall 9,400 9,574 9,125 - -Stockbridge 8,083 8,295 8,034 - -Muirhouse 7346 7,526 7,526 - -Granton 3,155 2,816 3,079 - -

Leith 9,760 9,615 9,216 - - For Information

Well-Engaged and Well-InformedNumber of library young people activities and participation (monthly)

NeighbourhoodSep 2015 Oct 2015 Nov 2015 Nov 2015Activities Numbers Activities Numbers Activities Numbers Note

Blackhall 5 251 9 300 7 236

NeighbourhoodSep 2015 Oct 2015 Nov 2015 Nov 2015Activities Numbers Activities Numbers Activities Numbers Note

Stockbridge 26 210 8 188 10 205Muirhouse 56 896 108 800 63 854Granton 23 301 24 308 26 322

Leith 16 301 21 341 26 762 For Information

Well-Engaged and Well-Informed (Awaiting outcomes from 2015 EP Survey)% of residents satisfied with their neighbourhood as a place to live (annual)

Neighbourhood2010 2011 2012 2013 2014

Status2014


Citywide 89% 90% 94% 93% 88%

Satisfaction with the neighbourhood as a place to live has fallen from 93% in 2013 to 88% in 2014. However over the previous five years the rating for this indicator has been between 89% and 94% and as result the long term performance of this indicator is flat.

Ward Results are noted below

City Centre/Leith 89% 89% 88% 94% 89% City Centre 92% Leith Walk 87% Leith 88%

East 92% 95% 96% 94% 89% Portobello / Craigmillar 83% Craigentinny / Duddingston 94%

North 85% 82% 90% 91% 88% Forth 80% Inverleith 95%

South 91% 88% 96% 96% 87%Southside / Newington 94% Meadows / Morningside 98% Liberton / Gilmerton 70%

South West 91% 93% 98% 89% 88%

Sighthill / Gorgie 77% Fountainbridge / Craiglockhart 94%

Pentland Hills 87% Colinton / Fairmilehead 93%

West 86% 93% 97% 97% 91% Almond 95% Drumbrae / Gyle 86% Corstorphine / Murrayfield 93%

Well-Engaged and Well-Informed (Awaiting outcomes from 2015 EP Survey)% of residents who feel that they are able to have a say on things happening or how services are run in their local area (annual)

Neighbourhood2010 2011 2012 2013 2014

Status2014


Citywide 32% 50% 34% 34% 37%

Just over one third feel that they are able to have a say on things happening or how Council services are run in the local area.

•Older respondents were more likely to feel that they have a say than those in the younger age groups – 43% of those aged 45 +, compared to 32% of under 45 year olds. •Lower levels were also noted for unemployed people (27%), students (24%) and ethnic minorities/non-UK citizens (29%).

City Centre/Leith 25% 47% 34% 26% 32% City Centre 31% Leith Walk 28% Leith 37%

East 47% 61% 40% 33% 37% Portobello / Craigmillar 40% Craigentinny / Duddingston 34%

North 20% 41% 27% 30% 49% Forth 59% Inverleith 38%

South 33% 51% 31% 34% 34%Southside / Newington 32% Meadows / Morningside 39% Liberton / Gilmerton 32%

South West 26% 50% 41% 33% 38%Sighthill / Gorgie 28% Fountainbridge / Craiglockhart 35% Pentland Hills 48% Colinton / Fairmilehead 40%

West 38% 54% 35% 45% 37%Almond 34% Drumbrae / Gyle 38% Corstorphine / Murrayfield 40%

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