Web Portal Development ProjectWeb Portal Development Project

Phillip “Flapp” CockrellPhillip “Flapp” Cockrell

Murillo S. SoransoMurillo S. Soranso

Janice Spann-GivensJanice Spann-Givens

Korrin StanekKorrin Stanek

Florida International University

“In your pursuit for high quality education,the only thing missing is EU”

• Allow the university to deliver its services utilizing Allow the university to deliver its services utilizing advanced technology methods.advanced technology methods.

• Provide users with a secure, one stop access to online Provide users with a secure, one stop access to online university programs and services that is personalized university programs and services that is personalized for each individual.for each individual.

• Provide a filter for web content, which would be a Provide a filter for web content, which would be a place where users can locate all the web resources place where users can locate all the web resources such as personalized bookmarks for web sites, such as personalized bookmarks for web sites, calendars, and email that they usually need.calendars, and email that they usually need.

• Allow for the promotion of data sharing between various Allow for the promotion of data sharing between various departments at the university.departments at the university.

• Allow users global access to their information from Allow users global access to their information from anywhere in the world.anywhere in the world.

• Provide the student with the ability to communicate with Provide the student with the ability to communicate with other people, use powerful research tools and mange other people, use powerful research tools and mange their university information with a single login via an their university information with a single login via an integrated Website. integrated Website.

• Allows the university to implement a successful Allows the university to implement a successful knowledge management system (portal), providing knowledge management system (portal), providing access to targeted information based on individual access to targeted information based on individual roles and responsibilities within the university.roles and responsibilities within the university.

• Allows user control by being able to Allows user control by being able to subscribe/unsubscribe to channels and alerts; subscribe/unsubscribe to channels and alerts; create/edit profiles; add/remove links, etc.create/edit profiles; add/remove links, etc.

• Expose users to an advanced technological information Expose users to an advanced technological information retrieval system. retrieval system.

• Provide a university-wide seamless integration of Provide a university-wide seamless integration of information important to students (prospective and information important to students (prospective and current); faculty/staff and administrators.current); faculty/staff and administrators.

• Allow the university to be more efficient by connecting the Allow the university to be more efficient by connecting the universities’ special cohorts to be directed to specific universities’ special cohorts to be directed to specific information, i.e. alumni, prospective students, current information, i.e. alumni, prospective students, current students, faculty, staff and donors.students, faculty, staff and donors.

• Afford the university the opportunity to serve the Afford the university the opportunity to serve the students in a convenient and cost effective manner students in a convenient and cost effective manner making the university a more accessible and user making the university a more accessible and user friendly place.friendly place.

IIn summary, a well-structured customized portal would n summary, a well-structured customized portal would provide what a university web presence cannot which is provide what a university web presence cannot which is not only simple access to data, but also the search, not only simple access to data, but also the search, navigation, analytical and communication tools specific navigation, analytical and communication tools specific to each user. This would provide the university with an to each user. This would provide the university with an efficient means of providing vital information to its efficient means of providing vital information to its users.users.

We recommend that representatives from the following departments and offices are included in the We recommend that representatives from the following departments and offices are included in the web portal development project:web portal development project:

• Office of the PresidentOffice of the President

• Faculty SenateFaculty Senate

• University Technology ServicesUniversity Technology Services

• University WebmasterUniversity Webmaster

• Public Relations/MarketingPublic Relations/Marketing

• Athletics Athletics

• Alumni Affairs Alumni Affairs

• LibraryLibrary

• Institutional ResearchInstitutional Research

• Division of Student Affairs Division of Student Affairs

• Student Government Association Student Government Association

• Residence Hall AssociationResidence Hall Association

• Residential LifeResidential Life

• Disability ServicesDisability Services

• Dining Services Dining Services

• Enrollment ServicesEnrollment Services

• RegistrarRegistrar

• Financial AidFinancial Aid

Sponsor TeamSponsor Team

Vice President for Finance and Administration, Vice Vice President for Finance and Administration, Vice President for Academic Affairs, Vice President for President for Academic Affairs, Vice President for University Advancement, VicePresident for Student University Advancement, VicePresident for Student Affairs, Alumni Affairs, AthleticsAffairs, Alumni Affairs, Athletics

Charge:Charge: Oversee the development of the portal Oversee the development of the portal system to ensure feasibility/content/services to benefit system to ensure feasibility/content/services to benefit the university community.the university community.

Technology Services TeamTechnology Services Team

University Technology Services, University Webmaster, University Technology Services, University Webmaster, Institutional Research, Disability Services, LibraryInstitutional Research, Disability Services, Library

Charge:Charge: Provide guidance, vision, and establish Provide guidance, vision, and establish objectives for portal system.objectives for portal system.

Communications TeamCommunications Team

Vice President for University Advancement, PublicVice President for University Advancement, Public

Relations/Marketing, University Webmaster, University Relations/Marketing, University Webmaster, University Technology Services, Student Body President, Residence Technology Services, Student Body President, Residence Hall Association President, Faculty Senate President, Hall Association President, Faculty Senate President, Alumni AffairsAlumni Affairs

Charge:Charge: Communicate portal objectives, progress, Communicate portal objectives, progress, and information to committee and university and information to committee and university community.community.

Administration TeamAdministration Team

University Administrators, Director of University Technology University Administrators, Director of University Technology

Services, University WebmasterServices, University Webmaster

Charge:Charge: Ensure the portal team meets objectives and Ensure the portal team meets objectives and complete established timelines.complete established timelines.

Design TeamDesign Team

University Webmaster, University Technology Services, Public University Webmaster, University Technology Services, Public

Relations/Marketing, Disability Services, Student Body President, Relations/Marketing, Disability Services, Student Body President, Residence Hall Association President, Faculty\Senate Residence Hall Association President, Faculty\Senate Chairperson, Enrollment Services, Athletics, Alumni AffairsChairperson, Enrollment Services, Athletics, Alumni Affairs

Charge:Charge: Design and build portal that will be efficient, Design and build portal that will be efficient, standard, feasible, and inclusive of students, faculty, staff, standard, feasible, and inclusive of students, faculty, staff, alumni, administrators, and the university community to reflect alumni, administrators, and the university community to reflect established objectives.established objectives.

Content Development TeamContent Development Team

Director of University Technology Services, University Director of University Technology Services, University Webmaster, Student Body President, Residence Hall Association Webmaster, Student Body President, Residence Hall Association President, Residence Life, Student Affairs, Alumni Affairs, President, Residence Life, Student Affairs, Alumni Affairs, Athletics, Faculty Senate, Enrollment Services, Financial Aid, Athletics, Faculty Senate, Enrollment Services, Financial Aid, Registrar, Disability Services, Library, Public Relations/Marketing, Registrar, Disability Services, Library, Public Relations/Marketing, Dining ServicesDining Services

Charge:Charge: Develop portal content. Develop portal content.

Given our small school setting, we are lucky to be able to engage our entire community in dialogue on what goes in the portal and how it should be organized. This is our proposal to get this task accomplished:

• Focus groups will be established throughout the university to ascertain needs for the new portal system (myBURG.edu). Representatives from the focus groups will have an opportunity to view different institutions portal systems to learn about the advantages and disadvantages of having a portal system.

• The focus groups will be charged with researching different portal systems and providing the Content Development and Design teams with a one-page document on the architecture and content of the propose portal system. The teams will then submit the documents to the President, University Administrators, and Content Development and Design teams for approval.

• After information is complied, a link to the information will be posted on the university’s website for university community review. Information will also be available in print at the Lunsford-Bonanno Library. Viewers will have an opportunity to submit feedback via portals@burg.edu.

• Information about focus groups will be available via flyers, university website, and university campus email, which is campus@lists.burg.edu. This is a listserv that all university employees and students are a member of and have access to. This is currently the main source of communication to the university community about general updates, important announcements, and deadlines.

StudentsStudentsRepresentatives from off campus, the residence Representatives from off campus, the residence

halls, student government association, non-halls, student government association, non-

traditional students, disability students, and campus traditional students, disability students, and campus

organizations will have an opportunity to attend the organizations will have an opportunity to attend the

Student Government Association Open Forums on Student Government Association Open Forums on

Monday, February 28, 2005 and Monday, March 7, Monday, February 28, 2005 and Monday, March 7,

2005 at 8:00 p.m. in the Spann-Givens Soranso 2005 at 8:00 p.m. in the Spann-Givens Soranso

Senate Chambers located on the 2nd Floor of the Senate Chambers located on the 2nd Floor of the

Ellison Student Center. Dinner will be provided by Ellison Student Center. Dinner will be provided by

Flapp’s Chicken and Fixins. Flapp’s Chicken and Fixins.

Faculty/StaffFaculty/StaffRepresentatives from each academic department Representatives from each academic department

and campus office will have an opportunity to attend and campus office will have an opportunity to attend

the Faculty Senate Meetings on Tuesday, March 1, the Faculty Senate Meetings on Tuesday, March 1,

2005 and Tuesday, March 8, 2005 at 12pm in the 2005 and Tuesday, March 8, 2005 at 12pm in the

Stanek Administration Building Conference Room. Stanek Administration Building Conference Room.

Lunch will be provided by Mama Italiana. Lunch will be provided by Mama Italiana.

AlumniAlumniAlumni will have an opportunity to attend the Town Hall Meetings Alumni will have an opportunity to attend the Town Hall Meetings

on Wednesday, March 2, 2005 and Wednesday, March 9, 2005 aton Wednesday, March 2, 2005 and Wednesday, March 9, 2005 at

6:00 p.m. in the Akens Alumni House located on 348 Ellingsburg6:00 p.m. in the Akens Alumni House located on 348 Ellingsburg

Drive. Dinner will be provided by The Grove. A listserv (Drive. Dinner will be provided by The Grove. A listserv (alumni@lists.burg.edu) will be established for alumni members who are unable to attend the Town Hall Meeting.

EU students, faculty, staff, and alumni working hard to develop the new web portal

system. – Picture by Kwesi Yankowich

Based on literature, best practices, and the Based on literature, best practices, and the work of the numerous committees involved in work of the numerous committees involved in this project, it was concluded that as a small, this project, it was concluded that as a small, residential, liberal arts institution, the residential, liberal arts institution, the channels for different community members channels for different community members should be as follow:should be as follow:

Student ChannelsStudent Channels

• WelcomeWelcome: important dates, customized news and today’s campus events, campus newspaper, dining : important dates, customized news and today’s campus events, campus newspaper, dining menus, off-campus events, my appointments, and a calendar.menus, off-campus events, my appointments, and a calendar.

• E-mail AccessE-mail Access: display university’s webmail system.: display university’s webmail system.• Resident ServicesResident Services: display residential life management system (i.e. RMS). Allow students to manage : display residential life management system (i.e. RMS). Allow students to manage

their residence hall accounts, request work orders, and sign up for housing. This tab is only displayed if their residence hall accounts, request work orders, and sign up for housing. This tab is only displayed if student is a resident student.student is a resident student.

• Student ServicesStudent Services: display current student system (i.e. PeopleSoft). Allow students to change personal : display current student system (i.e. PeopleSoft). Allow students to change personal information, register for classes, view class schedule, request transcripts, apply for financial aid, transfer information, register for classes, view class schedule, request transcripts, apply for financial aid, transfer funds from account to funds from account to BURGpassBURGpass and much more. and much more.

• Campus LifeCampus Life: residential life (my hall, favorite halls, events), my clubs and organizations (add a club, : residential life (my hall, favorite halls, events), my clubs and organizations (add a club, post an event, role in club), athletic events (schedule of games, sign-up for intramurals), library services post an event, role in club), athletic events (schedule of games, sign-up for intramurals), library services (renew items, check account status), my contacts (departments and people), university directory (renew items, check account status), my contacts (departments and people), university directory (student, faculty, staff, department, clubs/organizations).(student, faculty, staff, department, clubs/organizations).

• Help/TutorialHelp/Tutorial: FAQ, tutorials on “how do I…?”, and customization.: FAQ, tutorials on “how do I…?”, and customization.

Faculty/Staff ChannelsFaculty/Staff Channels

• WelcomeWelcome: important dates, customized news and today’s campus events, campus newspaper, dining : important dates, customized news and today’s campus events, campus newspaper, dining menus, off-campus events, my appointments, and a calendar.menus, off-campus events, my appointments, and a calendar.

• E-mail AccessE-mail Access: display university’s webmail system.: display university’s webmail system.• Faculty/Staff ServicesFaculty/Staff Services: display employee information system (i.e. PeopleSoft). Allow faculty/staff to : display employee information system (i.e. PeopleSoft). Allow faculty/staff to

manage their personal information, payment information (set up direct deposit), university benefits (sign-manage their personal information, payment information (set up direct deposit), university benefits (sign-up/change), tax services (W-2 online, withholdings), transfer funds from account to up/change), tax services (W-2 online, withholdings), transfer funds from account to BURGpassBURGpass, student , student information retrieval, faculty/staff program budget management, and much more.information retrieval, faculty/staff program budget management, and much more.

• Campus LifeCampus Life: residential life (my hall, favorite halls, events), my clubs and organizations (add a club, : residential life (my hall, favorite halls, events), my clubs and organizations (add a club, post an event, role in club), my contacts (departments and people), university directory (student, faculty, post an event, role in club), my contacts (departments and people), university directory (student, faculty, staff, department, clubs/organizations).staff, department, clubs/organizations).

• Help/TutorialHelp/Tutorial: FAQ, tutorials on “how do I…?”, and customization.: FAQ, tutorials on “how do I…?”, and customization.

Alumni ChannelsAlumni Channels

• WelcomeWelcome: important dates, customized news and today’s campus events, campus newspaper, dining : important dates, customized news and today’s campus events, campus newspaper, dining menus, off-campus events, my appointments, and a calendar.menus, off-campus events, my appointments, and a calendar.

• E-mail AccessE-mail Access: display university’s webmail system.: display university’s webmail system.• Alumni ServicesAlumni Services: display alumni information system (i.e. PeopleSoft). Allow alumni to manage their : display alumni information system (i.e. PeopleSoft). Allow alumni to manage their

personal information, request official transcripts, print unofficial transcripts, and much more.personal information, request official transcripts, print unofficial transcripts, and much more.• Campus LifeCampus Life: residential life (my hall, favorite halls, events), my clubs and organizations (add a club, : residential life (my hall, favorite halls, events), my clubs and organizations (add a club,

post an event, role in club), my contacts (departments and people), university directory (student, faculty, post an event, role in club), my contacts (departments and people), university directory (student, faculty, staff, department, clubs/organizations).staff, department, clubs/organizations).

• Help/TutorialHelp/Tutorial: FAQ, tutorials on “how do I…?”, and customization.: FAQ, tutorials on “how do I…?”, and customization.

•In order to create a truly customized experience to all users, communication with all other units must be unified and simplified.•Through single sign-on on login page, user will be able to have access to all services through the portal. Best practices have shown that single sign-on is the most efficient way to provide customized services through portals.•We would have to ensure that all current systems are able to communicate via this system. Giving our small size as a community and many systems that are already under this type of technology, we foresee single sign-on to be both cost effective and deliver the best experience to our community.•Current systems that would need to communicate with the portal:

–Student Information System (i.e. PeopleSoft, Banner);–Housing Management System (i.e. RMS);–University Webmail;–Payroll Office (i.e. PeopleSoft);–Any other proposed systems by focus groups and community members.

Without further ado, we would like to present you with myBURG.

In the next few slides, the committee has organized how myBURG could potentially look like and function. However, it is imperative to stress that this is by no means the final product. A substantial part of this process is the feedback from student, faculty, staff and alumni to decide the final product.

This is merely a starting point for myBURG.

BURGpass

password

Submit

From www.yourdictionary.comburg

1.Informal. A city or town: “We can find anything we want in this burg.”

This is the sign-on screen. Click to start a student demo!

Forgot your password?

Click here for a tutorial

Welcome E-mail (2) Resident Services Student Services Campus Life Help/Tutorial Log out

Welcome Johnny S. (Student Sample) Wednesday, April 19, 2023 - 25° (weather)

News

EU receives large grant (read more);Multicultural Center gets new leadership (read more);EU students to help with Tsunami relief (read more);Michael Jackson is found innocent (read more);EU Times (read paper);New York Times Online (read paper);

Today’s Schedule (view your calendar)

9:00am-9:55am – English 10112:00pm-1:15pm – Lunch w/ Kate – The Grove2:00pm-2:55pm – Calculus I

(add new appointment)

Today’s events by event by time by location

Dance Marathon – Faculty/Staff Talent Show - 2/25/2005 – 7:00pm – Ballrooms (add to calendar);Shakespeare’s “Twelfth Night” (get tickets);Student Government Meeting - 2/22/05 – 2:30pm – Union Boardroom (add to calendar)

What’s cooking?

Flapp’s Chicken and Fixins(see menu)

The Grove(see menu)

Mama Italiana(see menu)

Daily Poll

The Oscar for Best Actor goes to…

• Don Cheadle• Johnny Depp• Leonardo diCaprio• Clint Eastwood• Jamie Foxx

Welcome E-mail (2) Resident Services Student Services Campus Life Help/Tutorial Log out

Johnny S. (Student Sample) Wednesday, April 19, 2023 - 25° (weather)

Welcome E-mail (2) Resident Services Student Services Campus Life Help/Tutorial Log out

Johnny S. (Student Sample) Wednesday, April 19, 2023 - 25° (weather)

Welcome E-mail (2) Resident Services Student Services Campus Life Help/Tutorial Log out

Johnny S. (Student Sample) Wednesday, April 19, 2023 - 25° (weather)

Welcome E-mail (2) Resident Services Student Services Campus Life Help/Tutorial Log out

Johnny S. (Student Sample) Wednesday, April 19, 2023 - 25° (weather)

Residential Life

My Hall (Travis Hall)see eventspost eventsMessage boardpost message

Favorite Halls (Ellison Hall, Homer Apartments)

add Hall

Other Halls (see events)

Clubs & Organization

My Clubs (add club)

Student Government Association (Vice-President)Drama Club (member)Rainbow Coalition (Secretary)Gospel Choir (groupie)

My Contacts University Directory

RESULTSMARGE SIMPSON (view add to contacts)BART SIMPSON (view add to contacts)LISA SIMPSON (view add to contacts)

PeopleShakira (e-mail)Sidney Bristow (e-mail)Homer Simpson (e-mail)

DepartmentsRes Life (e-mail)International Office (e-mail)Bursars (e-mail)

searchsimpson

Welcome E-mail (2) Resident Services Student Services Campus Life Help/Tutorial Log out

Welcome Johnny S. (Student Sample) Wednesday, April 19, 2023 - 25° (weather)

FAQ

What is myBURG?What is a portal?What is a channel? A sub-channel?Why is this efficient?Who can I contact if I have a problem with myBURG?

How do I…

How do I customize sections?How do I add a club?How do I add a contact?How do I request a transcript?How do I view all events on campus?How do I view all events for a given day?How do I apply for financial aid?

Customization

Change my website appearance (skin change)Remove sub-channelsAdd sub-channelsChange my pictureChange font

BURGpass

password

Submit

From www.yourdictionary.comburg

1.Informal A city or town: “We can find anything we want in this burg.”

You have successfully logged out. Remember to close this window.

Forgot your password?

Click here for a tutorial

• Demo reflects a student’s view of the system. Faculty, staff and alumni would have their own personalized portal.

• We are recommending that the portal communicates with existing technologies in the university (Student Information System, University Webmail, and so on). This is cost effective and a better fit to our needs as a small, liberal arts, residential college.

• We value our community input. Therefore, we plan to establish focus groups (including student, faculty, staff, and alumni) to provide feeback on myBURG’s organization and content.

• We are all very excited with the task we have been assigned. We hope the President’s Executive Staff strongly considers our recommendations and give us the approval to move forward with our plan.

Thank you!Another production by FIU.

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University of Wisconsin – Student Demo http://my-demo.doit.wisc.edu/portal/index.jspUniversity of Wisconsin – Student Demo http://my-demo.doit.wisc.edu/portal/index.jsp• Comprehensive contentComprehensive content• User friendly formatUser friendly format

Denison University – Guest Demo http://my.denison.edu/render.userLayoutRootNode.uPDenison University – Guest Demo http://my.denison.edu/render.userLayoutRootNode.uP• Fun customizable featuresFun customizable features• Easy to useEasy to use

George Washington University - http://my.gwu.edu/George Washington University - http://my.gwu.edu/• Unique layout and linksUnique layout and links• Multimedia featuresMultimedia features

Bowling Green State - https://my.bgsu.edu/webapps/portal/frameset.jspBowling Green State - https://my.bgsu.edu/webapps/portal/frameset.jsp• Readable layoutReadable layout• Fewer tabs highlight most important informationFewer tabs highlight most important information

Williams College - http://wso.williams.edu/Williams College - http://wso.williams.edu/• Casual lookCasual look• Unique links like Facebook, Rideboard, etc.Unique links like Facebook, Rideboard, etc.