web conferencing

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  • 1. WEB CONFERENCINGWEB MEETINGWEBINAR NISHA JHUNJHUNWALA

2. WEB CONFERENCING Web conferencing refers to a service that allowsconferencing events to be shared with remotelocations. Most vendors also provide either arecorded copy of an event, or a means for asubscriber to record an event. The service allowsinformation to be shared simultaneously, acrossgeographically dispersed locations in nearly real-time. Applications for web conferencing includemeetings, training events, lectures, or shortpresentations from any computer. A participant canbe either an individual person or a group.In general,system requirements depend on the vendor. Theservice is made possible by Internet technologies,particularly on IP/TCP connections. 3. WEB CONFERENSING If you are an online tutor looking to use a web-conferencing program to teach, look for features that areabsolutely essential for conducting your internet classes. Consider Your Needs Narrow Down and Focus on The Features You Need Run Trail Test of Your Preferred Web-Conferencing Tool Decide on a Program that Both You and Your Students CanUse Familiarize Yourself with The Web-Conferencing ProgramFeatures Before You Teach 4. WEB MEETING The growth of the Internet and the technologyexplosion has totally transformed the way we dobusiness, ushering in countless options for sales,marketing, and customer relations. We have thealternative now of holding web meetings, wherepeople do not have to be physically present at aparticular location; and discussions can take placewith anyone in any part of the world. It is a giventhat whether they are being held virtually or in-person, meetings are still meetings, and come with acode web meeting etiquette. This is not just for thesake of professional protocol, but also in theinterests of productivity and public relations. 5. WEB MEETING Types of Web Meetings Webinars (Web Seminars) Small group meetings or training sessions Multi-day class Large scale presentations International presentations or training 1 on 1 sessions Development session 6. WEB MEETING Advantages No travel necessary. Saves on travelcosts and time. People can attend who would notbe able to otherwise. Meetings can be held whichmight be impossible otherwise. Can be easier toschedule. Can accommodate a wide range ofgeographic locations. Disadvantages Different from a live classroom. Can be challenging to keep people engaged. Presenter cannot see audience. Has to rely on verbalclues. Both presenters and attendees have to getused to the technology. Have to make adjustmentsto how you present and how you attend. 7. WEB MEETING 1st Step The first thing to know about proper web meetingetiquette is that as participants are not at the samephysical location, a round of introductions is necessaryfor everyone to know each other and feel connected.This helps to involve all parties attending the webmeeting. This is a necessary element which shouldtake place before the actual web meeting begins. In alarger web meeting with multiple participants,especially if there is no video element, speakers shouldalso reinforce their identity before speaking each time. For example, saying this is Bob again, I agree withJills point . . . will help to avoid confusion. 8. WEB MEETING Starting the Web Meeting The web meeting should be started about 15minutes early, with a slide presentationconfirming the details of the meeting. This couldinclude the requisite audio information, meetingagenda, time, and protocols for joining andparticipating. The introductory stage is critical inweb meeting etiquette because it also helpsthose who are unfamiliar with web meetings toget a feel of the interface and interactiveelements of a virtual meeting. 9. WEB MEETING Staying Focused Part of the problem with a web meeting is that sincethere is no physical proximity, there is a tendency tobehave as if no ones around. One may go aboutchecking mail, answering phone calls, fiddling withpapers or whatever it is that distracts attention. This issomething which can severely affect the tone of ameeting, besides hampering effective communication.It is therefore imperative that all other priorities areput on hold like in a traditional meeting, and there areno distractions. It is vital to stay focused andconcentrate on the issues at hand and also to respectthe other participants by being attentive andresponsive. 10. WEB MEETING Remember to be Courteous As in conventional meetings, courtesy goes along way in making the experience of a webmeeting pleasurable and productive. Proper webmeeting etiquette dictates that there should beno monopolizing of the conversation,interruptions or irrelevant remarks. These arevery basic rules, but nevertheless important. It isnecessary to mute cell phones andspeakerphones and also to close chat windows,during the web meeting. 11. WEB MEETING Eye Contact and Listening If using a webcam, maintaining eye contact during theweb meeting is a crucial aspect of proper web meetingetiquette and effective communication. It enables theinvolvement of participants and helps in making themeeting more interactive and interesting. Listening is an elementary aspect of any meeting, butmore so in a web meeting where the participants are notphysically present. The success of the web meetingwould depend on the active involvement and interest ofall the players and listening with attention and respect isan indispensable component. 12. WEB MEETING Meeting Agenda In web meetings, it is crucial to have a planned agenda and toensure that it is followed carefully. There has to be a goodfacilitator who can work towards the inclusion of differentpeople, and also to keep the web meeting on track. He/sheshould ensure that all participants are actively involved in theproceedings and engaged in the discussion, while keeping themeeting objectives in mind. While conducting a web meeting, many of the same rules ofetiquette apply as would in a face-to-face meeting. Additionalweb meeting etiquette rules will also apply out of necessity, suchas prefacing a comment by identifying oneself. Some webmeeting etiquette rules are also based on technical necessitysuch as looking into the webcam, or shutting down otherprograms on your computer screen. 13. WEBINAR What Is a Webinar? A webinar is conference, meeting, orpresentation conducted on the Internet Related terms include: Web conference Online meeting Web-based meeting Net meeting Virtual meeting Webcast 14. WEBINAR Why Use a Webinar? Participate from anywhere (home, work,internationally, etc.) Travel is not required Collaborative and interactive Live in real time Secure access Professional Few or many participants Web-based software with small local downloads 15. WEBINAR Common Webinar Features Present PowerPoint slides Annotations Screen / desktop / application sharing Whiteboard Text chat Break-out sessions File transfer Open hyperlinks on participant computers Track attendance Audio / VOIP using the computer / phone Polls and surveys Live video Record the session 16. WEBINARPossible Webinar Uses Training Meetings Presentations Collaboration Marketing Information sessions 17. WEBINAR Some Webinar Programs WebEx GoTo Webinar / GoTo Meeting Live Meeting Elluminate Secure Meeting 18. WEBINAR How Do I Choose a Webinar System? Analyze organizational needs Who needs to do what by when? Design the plan Vendor options (users, contracts, options) How much $ will it cost vs. how much we want to spend 19. WEBINAR Develop and Implement the webinarproject Evaluate the impact of webinars vs.traditional meeting and presentationmethods 20. WEBINAR Notification Outlook Distribution Lists Yahoo Groups Google Groups RSS Feeds Collaboration Google Docs PBWiki WikiSpaces flickr 21. WEBEX All WebEx applications are built on the MediaTone platform and supported by the WebEx MediaTone Network (originally called the WebEx interactive network), a global network intended for use with on-demand programs. The network was designed by Shaun Bryant, WebExs Chief Network Architect,and Zaid Ali Sr, Network Architect, to be one of the first platforms on the internet 22. WEBEXWebEx Application Suite The firm provides a suite of applications designedfor business processes such as sales, support, training and marketingprocesses: WebEx Meeting Center - recreates face-to-face meetings with real-time data, application-, voice- and video-sharing capabilities. WebEx Sales Center - features automatic attention notification to alertsales professionals when they are losing a prospects attention, brandedprospect portals providing a secure location to share information, andreal-time sales analytics and reporting. WebEx Training Center provides facilities for trainers, includingbreakout-session support and learner testing, tracking and reporting. In2010 an on-demand LMS module was added , a component of theoverall E-learning Suite WebEx Support Center - allows support agents to identify, resolve andtrack customer issues within a secure, online support session 23. WEBEX WebEx Event Center - intended for web seminars and events; WebEx EventCenter includes automated lead-scoring, email-invitation management andan event-producer dashboard WebEx LiveStream - intended for large events (100 - 200,000 attendees)that require onsite production, TV-quality video, voice, and powerpoint. WebEx Consulting Services - expert teams can provide education, content,and delivery related to building online sales teams, universities, marketingprograms, etc. WebEx WebOffice - an on-demand collaboration suite designed for smallbusinesses, with a document manager, group calendar, database manager,task manager and other collaborative business tools. MeetMeNow and PCNow MeetMeNow - a lightweight web meeting application for individuals, allowing them toconduct unlimited instant meetings with up to 15 attendees. Does not include custom-branded site. PCNow - allowin