web 2.0: riding the wave

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Web 2.0: Riding the Wave Web 2.0: Riding the Wave Karen Huffman Karen Huffman Libraries & Information Services Libraries & Information Services National Geographic Society National Geographic Society Catholic University, Washington, Catholic University, Washington, DC DC February 25, 2008 February 25, 2008

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Presentation given for Catholic University's LSC 555 class on February 25, 2008.

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Page 1: Web 2.0: Riding the Wave

Web 2.0: Riding the WaveWeb 2.0: Riding the Wave

Karen HuffmanKaren HuffmanLibraries & Information ServicesLibraries & Information Services

National Geographic SocietyNational Geographic Society

Catholic University, Washington, DCCatholic University, Washington, DCFebruary 25, 2008February 25, 2008

Page 2: Web 2.0: Riding the Wave

AgendaAgenda

Let’s get to know each otherLet’s get to know each other Information trendsInformation trends Knowledge management & Web Knowledge management & Web

2.0/3.02.0/3.0 ExamplesExamples ImplicationsImplications Practical advice for keeping upPractical advice for keeping up And the winner is…And the winner is…

Page 3: Web 2.0: Riding the Wave

National Geographic SocietyNational Geographic Society

VisionVision Inspiring people to care about the planet.Inspiring people to care about the planet.

MissionMission Increase and diffuse geographic Increase and diffuse geographic

knowledge in its broadest senseknowledge in its broadest sense Conduct and assist investigation, Conduct and assist investigation,

research and exploration in any branch research and exploration in any branch of science.of science.

Encourage the experience and Encourage the experience and knowledge of other cultures and lands.knowledge of other cultures and lands.

Page 4: Web 2.0: Riding the Wave

Knowledge & Strategic Solutions

Archives & Special

CollectionsRecords &

Rights Management

Business & EditorialServices

Technical Services & Systems

Indexing Services

NG Libraries & Information

Services

“Circles of Influence”

ThinkTank

TrendsAnalysisGroup

Geo-Referencing

LearningSystems

IntranetPortal

DealsCouncil

SpeakersBureau

EmergencyPreparedness

StyleCommitteeeMagazines

Archives

GoingGreen

WomenExplorersInitiative

Web 2.0

SLA ALA

AIIMSAA

OHMAR

IAI

Centers forExcellence

Local Universities

Volunteers & Mentors

Conferences & Seminars

Lubuto Project

IPY

FutureEvents

LeadershipLeadership

Page 5: Web 2.0: Riding the Wave

Tell Me About Who You AreTell Me About Who You Are What type of library do What type of library do

you hope to work for?you hope to work for? What do you see as our What do you see as our

roles? roles? How do you define our How do you define our

profession?profession? Where do information Where do information

professionals add professionals add value?value?

What are you What are you passionate about?passionate about?

Page 6: Web 2.0: Riding the Wave

Information TrendsInformation Trends Globalization Globalization Ever growing digital content to organize and Ever growing digital content to organize and

synthesizesynthesize Growing role to manage electronic assets Growing role to manage electronic assets More sophisticated research questionsMore sophisticated research questions Balance between digital for access, print for Balance between digital for access, print for

preservationpreservation Increased outsourcing and external hosting Increased outsourcing and external hosting Social collaboration on upswingSocial collaboration on upswing Staffing challengesStaffing challenges

Page 7: Web 2.0: Riding the Wave

KM = Collaborative KM = Collaborative Networks Networks

Page 8: Web 2.0: Riding the Wave

Why should it matter to us?Why should it matter to us? How do you define it?How do you define it? What do you like best?What do you like best? What do you like least?What do you like least? What are implications for What are implications for

libraries?libraries?

What Does Web 2.0 What Does Web 2.0 Mean to You?Mean to You?

Page 9: Web 2.0: Riding the Wave

Social Networking SurveySocial Networking SurveyURL: URL: Survey resultsSurvey results

Page 10: Web 2.0: Riding the Wave

Survey (Q7): Purpose & Survey (Q7): Purpose & UsageUsage

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Survey (Q8): InteractivitySurvey (Q8): Interactivity

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Survey (Q10): Reasons for Survey (Q10): Reasons for UseUse

Page 13: Web 2.0: Riding the Wave
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Web 3.0: Mashups 101Web 3.0: Mashups 101 Integrating content/media Integrating content/media

from one or more sourcesfrom one or more sources APIAPI JavascriptJavascript XMLXML

Improving accessImproving access Enhancing experienceEnhancing experience Adding value/repurposing Adding value/repurposing

products and servicesproducts and services Directory: Directory:

Programmableweb.com/mashupsProgrammableweb.com/mashups

Page 16: Web 2.0: Riding the Wave

Collaborative Knowledge Collaborative Knowledge NetworksNetworks

within an Organizationwithin an Organization Hybrid of solutions: Thinking beyond Hybrid of solutions: Thinking beyond

barriers to solutionsbarriers to solutions One size does not fit allOne size does not fit all Engaging people to generate ideasEngaging people to generate ideas Connecting the dotsConnecting the dots Managing of resourcesManaging of resources Capturing intelligenceCapturing intelligence Gaining support, selling it to Gaining support, selling it to

managementmanagement

Page 17: Web 2.0: Riding the Wave

Corporate Intranet: NG Corporate Intranet: NG InsiderInsider

Page 18: Web 2.0: Riding the Wave

Divisions & TeamsDivisions & Teams

Page 19: Web 2.0: Riding the Wave
Page 20: Web 2.0: Riding the Wave

Inte

rnat

ion

al C

hild

ren

’s S

ite

&S

oci

al M

edia

Ap

plic

atio

ns

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Research Database: NG Time Research Database: NG Time LineLine

Page 24: Web 2.0: Riding the Wave

Libraries WikiLibraries Wiki

Page 25: Web 2.0: Riding the Wave

Examples: Women Examples: Women ExplorersExplorers

Page 26: Web 2.0: Riding the Wave
Page 27: Web 2.0: Riding the Wave

Mapping Women ExplorersMapping Women Explorers

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Expand/Enrich Our Digital Expand/Enrich Our Digital CollectionsCollections

Page 29: Web 2.0: Riding the Wave

National Geographic National Geographic EntertainmentEntertainmentIntegrated Marketing and Sponsorship Integrated Marketing and Sponsorship

Wiki Wiki

Page 30: Web 2.0: Riding the Wave

Wiki Prototype to B2BWiki Prototype to B2B

Page 31: Web 2.0: Riding the Wave

Future NG Gazetteer Future NG Gazetteer

Page 32: Web 2.0: Riding the Wave

NG Gazetteer Place NamesNG Gazetteer Place Names

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www.metalens.org

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Meta Lens: Working SpaceMeta Lens: Working Space

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www.metalens.org/story/baja.html

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Taxonomies Project Mind Taxonomies Project Mind MapMap

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ngscollectors.ning.comngscollectors.ning.com

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National Geographic OnlineNational Geographic Online Building online communitiesBuilding online communities

Mission supportMission support Engagement, participation around logical Engagement, participation around logical

contentcontent Increased satisfactionIncreased satisfaction Brand loyaltyBrand loyalty Additional avenues for brand distributionAdditional avenues for brand distribution

ExamplesExamples NGM Online: NGM Online: ngm.nationalgeographic.comngm.nationalgeographic.com Student Expeditions: Student Expeditions: ngstudentexpeditions.comngstudentexpeditions.com Intelligent Travel: Intelligent Travel: intelligenttravel.typepad.comintelligenttravel.typepad.com

Page 40: Web 2.0: Riding the Wave

External CommunitiesExternal Communities FacebookFacebook: :

Groups: National Geographic Expeditions, Groups: National Geographic Expeditions, Prints, Traveler, and WidgetsPrints, Traveler, and Widgets

Flickr: Flickr: Museum at Explorers HallMuseum at Explorers Hall iTunes: VideosiTunes: Videos MySpace: MySpace: myspace.com/natgeotvmyspace.com/natgeotv YouTube: YouTube: youtube.com/nationalgeographicyoutube.com/nationalgeographic RSS feeds to various contentRSS feeds to various content Virtual environmentsVirtual environments And more…And more…

Page 41: Web 2.0: Riding the Wave

Realize: Change Realize: Change ISIS ConstantConstant

Keep current; stay informed.Keep current; stay informed. Play in multiple sandboxes.Play in multiple sandboxes. Form alliances with “like minded” Form alliances with “like minded”

people.people. Understand your work environment.Understand your work environment. Think, plan, and Think, plan, and actact outside “the box.” outside “the box.” Don’t let a “closed door” stop you.Don’t let a “closed door” stop you. Teach upward, coach, offer learning Teach upward, coach, offer learning

opportunities.opportunities. Don’t be afraid to fail.Don’t be afraid to fail.

Page 42: Web 2.0: Riding the Wave

Implications & Implications & ConsiderationsConsiderations

Rights and ownership Rights and ownership Organizational policiesOrganizational policies Resource managementResource management Viral marketingViral marketing User generated contentUser generated content Training and keeping users Training and keeping users

informedinformed Sustainability/staff expertiseSustainability/staff expertise

Page 43: Web 2.0: Riding the Wave

Questions?Questions?

Ideas?Ideas?

Page 44: Web 2.0: Riding the Wave

Thank you!Thank you!

““Power Struggle,” March 2008Power Struggle,” March 2008Source: ngm.nationalgeographic.com Source: ngm.nationalgeographic.com

Photograph by Jonas BendiksenPhotograph by Jonas Bendiksen

Place: Place: At Reynisdrangar, on Iceland's south coast, At Reynisdrangar, on Iceland's south coast,

waves eroded softer parts of the rocky shore waves eroded softer parts of the rocky shore near the village of Vík, leaving these pillars of near the village of Vík, leaving these pillars of

hard basalt standing alone in the ocean. hard basalt standing alone in the ocean. Geologists call such formations sea stacks.Geologists call such formations sea stacks.