Wearable Applications for the Enterprise

Google Glass and Beyond

Det Ansinn | Mike Eisenberg | Frank Schloendorn

Housekeeping Items

Duration – 60 minutes

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Recording and slides will be emailed to you tomorrow

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Introductions

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Det Ansinn President

BrickSimple LLC

Mike Eisenberg President Wear-Tec

Frank Schloendorn Director of Quality Assurance

Fiberlink, an IBM company

#MaaS360Win

State of Wearable Computing Det Ansinn, BrickSimple

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Poll question

Which wearable do you personally own? Select all that apply. a) Glass

b) Smart watch

c) Fitness wearable

d) Planning to purchase a wearable in next 6 months

e) Don’t own yet and not planning to purchase in the next 6 months

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March 2014 results

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4%

12%

39%

41%

31%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Glass

Smart watch

Fitness wearable

Planning to purchase a wearable in the…

Don't own yet and not planning to…

Which wearables do you personally own? Select all that apply.

Smartwatches

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Smartwatches

• Android Wear devices have arrived

• Smartwatch as a notification device

• Role in security/authentication

• Available now – LG

– Samsung

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Smartwatches

• Pre-Android Wear players are now a question mark – Pebble

– Toq

– Samsung (pre-Android Wear)

• Android Wear is Android – Devices managed through the smartphone

– Development skills easy to leverage

• Developer mindshare weighs heavily in Android Wear’s favor

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SmartGlasses

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Smartglasses

• Google Glass was the first mainstream offering

• Epson Moverio BT-200 for 3D Augmented Reality

• New Entrants – Optinvent

– Lumus

– Vuzix

• More devices coming

12 #MaaS360Win

Where are Smartglasses headed?

• Google Glass did not make the I/O 2014 Keynote

• Consumers have been slow to embrace – Privacy concerns

– Cultural issues

– Societal norms

• Business does not have these barriers

• Smartglasses are finding traction in the Enterprise

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Beyond Smartglasses and Watches

• Fitness is driving a lot of consumer use cases – Fitness trackers

– Wearable Sensors

– Smart garments

– Wearable cameras

• Accelerometers, heart-rate trackers, and other bio feedback

• Bluetooth Smart (BLE) devices

• Internet of Things has landed

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Context and the Internet of Things

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Context

• QR Codes were a first step

• NFC tags

• Context can be – Mode of travel

– Location

– Activity-based

• Wireless technologies increasingly have a role in identifying context and that is an opportunity for wearable computing

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Micro-Location

• Wi-Fi Based Location – Retail settings

– Commercial

– Movement and people counting

• iBeacons/Bluetooth Smart Proximity Tags – Provide inexpensive location information

– Broad platform support

• BluetoothSmart (BLE) is a key enabling technology

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Designing for Wearables

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Design Challenges

• Physical Limitations – No keyboard

– No mouse

– No touch screen

– Limited usable screen real estate

• Performance Limitations – Battery life

– CPU performance

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Design Opportunities

• Hands-free operation

• Speech for text input

• Sensors – Accelerometer

– Gyro

– Camera

• Gesture-based input

• BluetoothSmart (BLE)

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Good Wearable Design

• Recognizes immediacy

• Leverages context of the wearer

• Display information relevant to the user

• Limits physical user interaction and navigation

• Recognizes the unique capabilities and strengths of the devices – Display

– Performance

– Battery Life

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Next Generation Experiences

• Developers and designers are struggling to adapt their skills to new user interface paradigms

• Entry to smartphone and tablet was relatively easy – Web conventions translated well

– Pointer to touch was a logical transition

• Users are putting on these devices expecting wow-factor

• It is challenging to develop good experiences on these devices

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“You mustn't be afraid to dream a little bigger, darling”

Google Glass: Enterprise Platform

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Poll question

Is your company currently evaluating how wearable technology can be leveraged? a) Yes

b) No

25 #MaaS360Win

March 2014 Results

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35%

65%

0% 10% 20% 30% 40% 50% 60% 70%

Yes

No

Is your company currently evaluating how wearable technology can be leveraged?

Google Glass for the Enterprise

27 #MaaS360Win

Google Glass for the Enterprise

• Face-mounted computing is decades old

• Glass is the first mainstream smartglass device

• Glass is the first such device from a major company

• Consumer barriers to Glass do not exist in the enterprise – Physical appearance aka Cyborg factor

– Public use of a wearable camera/privacy

– $1500 Pricepoint

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Google Glass for the Enterprise

• Based upon Android platform familiar to organizations

• Mobile Development (smartphone and tablet) has laid the foundation necessary to support wearable experiences – Web Services

– Security and Network access

– Device management

• Without this foundation, devices like Glass would have a much greater barrier to entry

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Glass at Work

• Google did not initially embrace the enterprise use cases of Glass

• Focus on consumer applications – big picture Google interest

• Despite Google’s disinterest, Glass was being put to work

• Google is starting a “Glass at Work” program to promote enterprise use cases and applications that leverage the technology

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Wear-Tec Case Study Mike Eisenberg, Wear-Tec

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Wear-Tec LENS OS

• Wear-Tec is a New York City-based startup that’s developed the first enterprise application to manage and deliver content via heads-up wearable technology to undesked workers. Linked Enterprise Network Systems (LENS) creates continuous connectivity between management and workers. – Personalized Training & Certification – Work instructions, procedures &

checklists – Expert guidance – Quality Control & Risk Management

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Wear-Tec LENS OS

• Diverse Industry application

• Launched on Google Glass

• Coming soon – Android Wear

– Epson Moverio (AR)

• System is live at 1211 6th Ave

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Wear-Tec Glassware Experience

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Wear-Tec Glassware Experience

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Wear-Tec Glassware Experience

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Wear-Tec Deployment Experience

• Technology – Google Glass Software Updates

– Device provisioning

• Understanding the Experience – Users best experience application through device

– It is easiest to understand the application using a wearable

– Demo mode to best illustrate features

• Users embracing and adapting technology

37 #MaaS360Win

Managing and Securing Wearables Frank Schloendorn, Fiberlink

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Managing Wearables

• No management solutions exist today

• Diversity in OS types could make direct management troublesome

• Manage the connected device, not the wearable

• Containerized solutions

• Be aware of what data can “leak” to a wearable device

• Protect your corporate data

39 #MaaS360Win

Wearable Device Security

• Built in security very limited

• Jailbroken/Rooted devices are at higher risk

• Third party apps that increase out of box functionality

• Biggest source of potential data leaks: notification and Email/Calendar contact

• Open to hacking

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Wearables Beware

• Beware of new security options for mobile devices that are linked to wearables – Bypass lock screen with presence of

wearable

– Context sensitive security

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Wearables in the Enterprise – Where is the push?

• Some companies are exploring their potential benefits, while others have already started using them

• “Acceptance” of consumer level devices (smart watches) is already happening. Adoption happening a slower rate

• Users want to use wearables to access their personal data on a device

• Security issues can be minimized with BYOD/MDM/Containerized solutions

• Slow adoption on consumer side may lead to more focus on the enterprise by vendors

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Poll question

Would you like more information? a) Yes, please have BrickSimple reach out

b) Yes, please have MaaS360 reach out

c) Yes, please have both BrickSimple and MaaS360 reach out

d) No, not at this time

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