wea digital inclusion

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Digital inclusion Greg Watson Sales Manager, Online Centres Foundation @GregWat_son http://www.slideshare.net/GregWatson [email protected] www.learnmyway.com www.communityhowto.com

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Page 1: Wea digital inclusion

Digital inclusion

Greg WatsonSales Manager, Online Centres Foundation

@GregWat_sonhttp://www.slideshare.net/[email protected]

www.learnmyway.comwww.communityhowto.com

Page 2: Wea digital inclusion

15 minutes….

1. Background to digital inclusion 2. Info about UK online centres3. What resources are available to

help you in the community

Page 3: Wea digital inclusion

Why we care about digital inclusion:• Social Justice – Equality, improving lives– Employment, Saving, social isolation

• Economic Growth– Welfare reform moving online– Digital by default– Helping people be more employable– Building new better digital businesses

Page 4: Wea digital inclusion

Who’s digitally excluded:

18% of adults have never been online (ONS)

71% 51% 50%In social group C2DE

Aged over 65 Have no qualification

3.91 Million disabled adults

Office for National Statistics - 2012

Page 5: Wea digital inclusion

Economic benefits:

Government estimates suggest that an hour spent interacting with government costs the average citizen £14.70. Over 250million transactions are still completed through offline channels every year. “

£1.8 billion annual saving if an half hour was saved by digitalising every transaction

Digital Efficiency Report Nov 2012

Page 6: Wea digital inclusion

Benefits to the individual:

• £560 saved by shopping/paying bills online– 82% internet users have saved money [Ofcom]

• 7 million job adverts online• 90% of all jobs need basic IT skills• 25% increase in earners with good IT skills• 3.1 million people over 65 go a whole week

without seeing family or friends

ONS figures 2012

Page 7: Wea digital inclusion

Intro to UK online centres:[Not for profit social enterprise]

Purpose: We make good things happen through digital technology

5,000 community organisations– Network within our network

• Into work• Disability • Community Capacity Builders (CCB)• Carers

No such thing as a typical UK online centres– Most run outreach sessions which include,

• care homes, • social houses• churches, mosques• Village halls• Fish and Chip Shops• Pubs

Page 8: Wea digital inclusion

Who is getting supported in UK online centres

Social Excluded 83% Receiving any benefits

57%

Unemployed 47% Educated below level 2

50%

Household income <£9,999

28% Disabled 29%

Aged 65+ 16% Black, Asian & Minority Ethnic Groups

16%

User survey results January 2013

Page 9: Wea digital inclusion

What do learners progression to:Any positive outcome 96%

Progression to employment / employment activities

65%

Voluntary work 11%

Moved from unemployed to employed 8%

Did further learning 50%

Used Government websites 73%

Feel more confident going online 93%

Overall satisfaction 99%

Progress survey results January 2013

Page 10: Wea digital inclusion

Comparison: Social exclusion with previous year

Page 11: Wea digital inclusion

We need action on:

Skills20%

Motivation34%

Access38%

Barriers to why people are not online [Freshminds 2007 and 2009]

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Thanks for listening

Greg WatsonSales Manager, Online Centres Foundation

@GregWat_sonhttp://www.slideshare.net/[email protected]

www.learnmyway.comwww.communityhowto.com