In order to achieve greatness for your association, you need…

Multi-Dimensional Growth Growth in membership, meeting attendance, non-dues revenue and a strong public presence leads to meaningful outcomes and a strong presence in your industry or professional community.

Engaged and Disciplined Leadership Passionate board members and volunteer leaders who engage in disciplined and deliberate leadership create a focus on the strategic level. They take actions which turn mediocrity into greatness. An organization’s success stems from the power of collaborative action and a commitment to build and maintain a strong leadership.

Intelligent Use of Technology Determining what technology to invest in, how to use it, and how to customize the system requires a thorough analysis of your mission, vision, strategic plan, and internal processes. Embracing technology means investing in it as the core for creating positive member experiences and efficiency in operations and communications.

An Adherence to Mission Unwavering commitment to your organization’s core values and mission statement is the framework for your culture, as well as a guide for prioritizing and evaluating critical decisions. Eliminating distractions because operations and communications are optimized allows the mission to remain a clear and present priority.

When you partner with Association Headquarters (AH), you’re never alone. Everyone has a place at the table, and we value and respect the view from everybody’s seat. Whether you are the Executive Director evaluating technology to enhance the member experience, or the volunteer President focused on driving your association’s mission, rather than the operational details, AH listens and develops strategies that serve your purpose.

Through more than three decades of association management experience, we have learned that individual organizations have distinctive needs. By adding value and results, we offer a wide array of services to meet your needs.

As you navigate through the brochure, imagine the possibilities and let’s achieve greatness together.

We saved you a seat.

Access some or all of these valuable services:Executive management

Membership servicesFinancial management

Web/technology servicesEvent/meeting management

Data managementStrategic planning

MarketingPublic relations

Creative services

Content developmentPublishing

Website designSponsorship sales

FundraisingNew product development

Government relationsCertification management

Accreditation managementDigital media

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Choose the seat you need…

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Tailored services for your organization based on your strategic goals and initiatives.

A client-partner team is born. Collaborate and engage with AH for all of your needs, including, but not limited to, governance, accounting, technology,

database, event, marketing, PR, web, editorial and/or creative

AH knows how important the transition to new management is for our clients, so we have a dedicated transition team with more than 10 years of transition experience

to help our new partners settle into a chair at our table.

You are a self-managed organization and need a

team for full management support

You are coming from an Association Management Company and need full management support

Work with AH to integrate

your staff into our community

to help your organization

excel

AH will develop a team of

association and industry experts

to help your organization

excel

Now that you have identified your seat, what do you need?

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You are looking for something

“outside the box.” BrInG IT on!

We love creating customized solutions for

our client-partners

In o

r out

side

o

f the USA

Work with AH experts in various industry specialties - e.g. marketing, meeting management, editorial services and creative

design

AH collaborates with the appropriate staff and volunteer leaders to help make

your organization stand out

You are looking for project support

You are a self-managed organization with staff you’d like to keep on

board and need additional management support

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To ensure we off er the best solutions for your challenges, we invest heavily in the training and development of our staff . An Executive Management Services (EMS) team, comprised of Executive Directors, Assistant Executive Directors, Certifi cation Directors and Membership Specialists, will be built based on your organization’s needs. Knowledgeable about association management best practices, our EMS teams are ready to move your organization forward.

We help• Focus your attention on the direction of your organization rather than time-consuming

operational issues.• Complete projects effi ciently by taking advantage of our investment in technology and

project management solutions.• Save on expenses by sharing offi ce space, equipment and supply costs.• Develop line by line reporting to show where revenue is coming from and where

expenses are allocated. • Ensure your organization adheres to its bylaws and policies.• You understand your organization’s fi nances by working with a dedicated staff

accountant who will walk you through fi nancial reports to make sure you are 100% confi dent in your fi nancial health.

• Maintain a voice in government aff airs by working with the AH Washington, D.C. offi ce. • Deepen relationships with chapters and regional, local and special interest groups.• Establish and enhance global and national affi liates, chapters and special interest groups. • Improve negotiations through our buying power with U.S. and global vendors and

distributors, such as hotels, conference centers, printers, mail houses and legal counsel.• Support and grow certifi cation programs.• Manage member databases and revenue streams.• Support general communications and announcements.

We are• Leaders• Focused• Visionary

We wantTo propel your organization.

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more about our management

team.

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Th e relationship between volunteer leaders such as board members, committees, task forces and staff as well as the dynamic between your organization’s governance structure and its volunteers determines greatness.

We help• Recruit, reward and retain the volunteers you want and need to drive your

organization. • Create and foster an environment that will attract and keep volunteers.• Ensure communication is eff ective and proactive among your leaders. • Educate volunteers through strategic planning and board orientation sessions.• Connect your leaders with other volunteers to foster collaboration and forward-

thinking through AH-hosted events and online opportunities.

We are• Relationship experts• Strategic• Genuine

We wantTo create engaged and eff ective volunteer leadersfor your organization.

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more about our volunteer

leadership experience.

9 • association headquarters, inc.

Every organization needs a strong membership development plan that builds momentum and helps the organization remain relevant. Attracting new members and keeping current ones active can be a challenge. Our team builds a relationship with your existing members and communicates the value of your organization to potential members. As a result of eff ective communication skills… things just seem to click.

We help• Incorporate a robust and dynamic association management technology to manage your

membership.• Create programs to recruit and retain members. • Showcase the value of membership.• Support and promote member educational and networking opportunities.• Research and recommend valuable new products and services.• Review, evaluate and develop membership benefi ts with volunteer committees and

leaders.• Serve as a liaison to chapters, promoting member benefi ts. • Monitor membership trends.• Develop membership brochures or other promotions.• Ensure that the process of becoming a member is quick and easy.• Review procedures for the collection of annual dues.

We are• Resourceful• Results-driven• Effi cient

We wantTo help you cultivate and grow your membership.

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more about membership

development opportunities.

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Managing the logistics of an event can be time-consuming and stressful. Equipped to handle all event-related tasks and coordinate memorable events for your organization, our expert planners develop, organize and fully manage meetings, conventions, exhibits and seminars of all sizes.

We help• Plan a logistically seamless meeting.• Lead discussions with volunteers to brainstorm and plan.• Save money through our infl uential buying power with U.S. and global hotel chains,

audio-visual providers, printing companies, decorators and other suppliers.• Organize and manage special programs such as certifi cations, awards and fundraising.• Expand into new territories by hosting international meetings. • Develop relevant programming, entertainment and speakers.• Coordinate travel arrangements, registration and reservations.

We are• Certifi ed professionals• Connected• Front line customer service experts

We wantTo plan your next innovative event.

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meetings team.

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AH brings together leading experts in marketing, design, communications and multimedia to off er a broad range of communication and marketing solutions. Our team collaborates with your organization to execute phases of the innovation cycle from discovery, to development, to delivery. Our team takes pride in developing successful strategic communication solutions that meet your needs and fi t within your budget.

We help• Create a marketing and communications strategy that serves as a foundation for your

organization, based on analysis and industry best practices.• Develop an online presence through creative websites and social media.• Develop and communicate your message.• Prepare and deliver presentations.• Conduct market research.• Create microsites that make your members come back.• Deliver quality, attention-getting visual communications across print and multimedia

platforms.• Develop partnerships with media and third-party organizations to further spread the

word about your organization.• Engage with your members through traditional and non-traditional outlets.• Develop metrics and measurements to ensure you are spending money and time on the

right things.• Increase search engine rankings through search engine optimization techniques.• Create, edit and publish engaging content.

We are• Progressive• Analytical• Trend setters

We wantTo create your dynamic, integrated marketing and communications strategy.

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more about our MarCom department.

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Understanding that most organizations can not sustain on membership dues alone, we know you need to grow your non-dues revenue by formalizing and expanding your development program. Our expert Sponsorship, Exhibit and Advertising team provides dedicated industry relationship professionals responsible for driving revenue through the identification of new marketplaces, opportunities and industry supporters who would greatly benefit by aligning with your organization.

We help• Assess your organization’s services and make recommendations regarding pricing and

offerings.• Lead idea sessions that create new “sellable” opportunities for your conferences and

events, print and electronic publications, and the organization at large• Develop robust development strategies that are flexible enough to respond to the

demands of the market• Work with volunteer committees to leverage relationships and grow your universe.• Move your organization from basic benefits to well integrated, custom sponsorship packages• Drive ROI and perceived value. • Give your supporters a voice and advocate on their behalf• Build, maintain and grow an in-depth client relationship management (CRM) database

through the most up-to-date CRM technology. • Write grants.• Support your fundraising efforts. • Connect with key decision makers and influencers to develop and sustain long-term

relationships.

We are• Ambassadors• Relevant• Growth Engines

We wantTo expand your non-dues revenue opportunities and foster long-term industry relationships on your behalf.

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professionals.

We understand the view from where you sit.

Contact us today.Association Headquarters, Inc. • 15000 Commerce Pkwy. Suite C • Mt. Laurel, NJ 08054

inquire@ahint.com • www.associationheadquarters.com • 877.777.6753

association headquarters

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