we propel luxury brands as digital innovators....we propel luxury brands as digital innovators...

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we propel luxury brands as digital innovators we propel luxury brands as digital innovators.

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Page 1: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

we propel luxury brands as digital innovators.

Page 2: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Content Marketing - The Future of SearchAdam Deflorian

Page 3: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

digital

innovationdesignazds

Page 4: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

!

Customized Content Curation and Personalization PMS Integration for Guest Information

Social Integration and Recognition Our Luxury Client Roster - Very High ADR

Page 5: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

HUGE growth

*Karen McGrane

Social and Content Marketing

Page 6: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

The amount of digital content

consumption and how quickly content

is dismissed as irrelevant

Page 7: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Content is the future of SEO

Page 8: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Co-Cite

Page 9: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Content Writing

Page 10: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

A-U-R-A

Authentic

!

Useful

!

Relevant

!

Actionable

Page 11: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

AUTHENTIC

TONE/VOICE Easily identifiable with brand

!

CONSISTENCY Regularity in format/schedule/delivery

!

!

Page 12: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Petit Ermitage

Page 13: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

USEFUL

UTILITY Offers a practical/interesting function for user

Content sharing

!

AUDIENCE-SPECIFIC Study user demographics to optimize according to

interests, location, age, gender, etc.

!

Page 14: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

RELEVANT

TRENDY Popular topics, current happenings, time of year

#HASHTAG Posts with hashtags receive double the

engagement of posts without hashtags

(Bufferapp)

!

Page 15: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Hotels & Resorts

Page 16: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

ACTIONABLE

EMOTION-DRIVEN Great images and stories drive emotion

Emotion inspires action (images result in 53%

more likes and 104% more comments on

Facebook )

“Make me care and make me share”

People remember 10% of what they hear, 20%

of what they read, and 80% of what they see

!

!

Page 17: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

ACTIONABLE

DISTRIBUTION People=world’s greatest distribution channel

Page 18: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Laguna Beach

Page 19: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Curating Luxury Lifestyle Content

Page 20: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Lifestyle

Passions

Brand

Experiences!

Human interest}

Page 21: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Recipes Interviews Stories Luxury Lifestyle !

!

!

Have meaning}

Page 22: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

How?

Page 23: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Knowing your Audience !

Studying demographics (analytics)

!

Luxury lifestyle

Page 24: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

People > product !

Images tell a personable story

!

Stories drive emotion

Page 25: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Trendsurfing !

Media listening: listen/observe/gather

current online trends and insights

= virality

Page 26: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Impressions

Page 27: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Impressions

Page 28: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Impressions

Page 29: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

User-Generated Content !

Identifying your social influencers

!

Empowering your most loyal

and influential supporters

Page 30: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: #MontageMemory

Page 31: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Context

Page 32: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

$1,300/night

Page 33: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

$1,300/night$300/night

Page 34: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Knowing your Audience !

Skiing vs. Biking

Sundance vs. Park City Music Festival

Page 35: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Get Technical with Graph Search

Page 36: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 37: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 38: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 39: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Suggested interests and likes

Page 40: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Then remarket to those same individuals on a variety of ad networks

(not just Facebook)

Page 41: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Changing Paradigm in Traditional and Digital

Page 42: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 43: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Questions and thank you for listening.