we help people who do a great job do it better saicp agm: self help for managers and staff in social...
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we help people who do a great job do it better
SAICP AGM: Self help for managers and staff in social care
Developments /opportunities to be aware of : Accolades 2012/13
• Nominations for this year's Accolades are now open on the and will close on Thursday 6 September 2012.
• Achieving an Accolade proves you are improving the lives of people using social care services through workforce development.
"Winning a national award has really helped raise the profile of our business... I would recommend any employer to enter as it has had a hugely positive impact across our organisation."Sunnyside House Managing Director Andrew Azzopardi, Accolades 2011/12 Winner of Winners
• The awards ceremony will take place on Thursday 14 March 2013 at Park Plaza Victoria, London.
National Minimum Standards and Code of Conduct consultation
• Have your say on the development of the minimum training standards and code of conduct for healthcare support workers and adult social care workers in England
• Skills for Health and Skills for Care are currently in discussions with the Department of Health regarding an extension to the consultation period: currently due to close 13.07.2012.
• For more information see the briefing document below:
• Minimum training standards and code of conduct for healthcare support workers and adult social care workers in England (pdf)
Carers Week 2012: new resources• Guidance for employers and resources to support the
learning and development of staff• Carers Matter - Everybodys Business - guidance to help
employers and organisations support carers better through the learning and development of staff (refreshed version now available)
• Carers in your Workforce Matter - guidance for employers which aims to raise the awareness of carers in the social care workforce, identifying what can be done to support them, retain their skills and prevent them having to leave the workforce
• Dementia: workers & carers together - developed jointly by Skills for Care and Dementia UK this is a practical guidance for the social care workforce on supporting family and friends carers of people with dementia.
National Occupational Standards (NOS) Project 2012/13
• Skills for Care along with other UK partners are currently supporting Skills for Care and Development in this project which has 2 elements:
• To review the current NOS for Leadership and Management in Care Services (LMCS)
• To develop NOS for Inspectors of Social Care Services
• The project is working against tight timelines and must be complete by February 2013. NOS will be drafted within the month of August and redrafted and quality assured in October following the consultation phase.
• They will then be submitted to UKCES for approval before the end of 2012.
Getting It Right From The Beginning: Common Induction Standards (CIS)
All workers must complete the CIS but a good induction will:
– Give workers confidence– Inspire them to continue in social care– Help workers identify with the organisation– Support workers to maintain required values,
standards and practices– Influence approach to future learning– Prepare workers for the next step
What induction should I give my staff? - Common Induction Standards
Range of resources• Basic CIS and guidance freely available on website
•Priced publications - £22
‘ Starting out’ – workbook tool for learners
‘Supporting Starters’ - Guidance for managers
How can my staff be trained without being missing for long periods?
• e:learning resources – use as individuals or together
• In house training – DVDs / training packages /use expertise of own staff
• Team / group discussions –reflections • Mentoring /shadowing• Collaboration with other local services
Some e:learning resourcesE:elca – www.endoflifecareforall.com
SCIE • E:learning modules –e.g. dementia, LD
• Social care TV – www.scie.org.uk • Good practice examples from people who use services
E:learning portal –Skills for Health• Infection prevention and control
• Food, Nutrition and Hydration www.skillsforhealth.org.uk
What qualifications should my staff do?
• Level 2 & 3 Diplomas in Health and Social Care– Dementia pathway– Learning Disability pathway– Generic pathway
• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services
How can I develop my staff to meet the specific needs of people with …• Moving and assisting
• Learning Disabilities
• Food safety and nutrition• Dementia Care• Seated Recreational
Physical Exercise
• Infection Prevention and Control
• Stroke care
• Diabetes
• End of Life
• Sexuality
• Activity provision
Some knowledge / some competence
How can I find the right training provider?
Care training codes
• Overview of core values for learning and development (L&D)
• Questions and issues to think about
• Guides for purchasers of L&D, learners, training providers and individuals buying training for own staff
How can I fund training?
• Incredibly complex and changing
• Skill Funding Agency and Young Peoples Learning Agency
• Workforce Development Fund
• Other sources, European, regional, local
• Grants, loans and bursaries
• Full qualifications i.e. diploma
• Unit funding for unemployed only
• Funding eligibility versus learner eligibility
• Individual Learner Accounts
• 16 -18 apprenticeship
Skills Funding Agency (SFA)-mainstream funding
Workforce Development Fund• Skills for Care funding
• Have to sign up with lead partner in your locality – Suffolk Brokerage
• Complete National Minimum Data Set- social care
• Units focussed funding
• Benefits – focused on adult social care providers, a contribution to supporting learning and development
Suffolk Brokerage• Training Provided
– Qualification Courses- Specific Diagnoses / Conditions- Safeguarding- Health Issues - General- Health and Safety- Legal requirements- Regulation- Managerial Tasks
How can I meet CQC compliance requirements?
Advice on meeting CQC regulations• Skills for Care’s advice• Skills for Care’s materials to help meet
inspection outcomes• CQC supporting note on training qualifications
–given to inspectors
http://www.skillsforcare.org.uk/qualifications_and_training/adviceonmeetingCQCregulations/advice_on_meeting_CQC_regulations.aspx
What are Apprenticeships?SASE Framework ID FR00485- Funding stream 444
SASE compliant Framework: Health and Social Care Apprenticeship and Advanced level Apprenticeship
Intermediate level Apprenticeships components Advanced level
Apprenticeships
Competence Qualification
Level 2 Diploma in Health and Social Care (Adults) for England (QCF)
Level 3
Knowledge Qualification
Level 2 Preparing to work in adult social care Level 3
Key Skills or Functional Skills
Level 1 Application of Number Level 2
Level 1 Communications Level 2
Additional employer requirements
Although none are specified, further guidance is being created to aid use of this component
Employment rights and responsibilities
Who can be an apprentice? • Open to all ages – funding varies• New recruits to the sector (routes into
work)• Existing staff as part of ongoing CPD• Non-social care staff
What about the training?1. Internal delivery: in-house / employer
2.External delivery: training / learning provider
What will it mean for me? • Opportunity – fill your vacancy!
– Include non care workers• Approach – delivery in house or external training? • Expectations
– Appoint supervisor / mentor /assessor– Timetable for different components of learning – Any additional units e.g. dementia/ LD
Website resources to help youComprehensive employers guides– includes examples /case studies
See ‘apprenticeships’ section of website
How can I develop my staff to deliver quality personalised care to meet the needs of people using the service?
• Create organisation culture• Manager to lead by example• Team meetings / mentors / group discussions • Common Core Principles to Support Self Care • Common Core Principles to support dementia care - NEW
How can I help my staff to have the right levels of literacy and numeracy skills?
1. Learning through Work - bite-size chunks of learning in 8 small booklets
2. Skills for Life Guide for employers – why important and steps to take
3. Care Skillsbase - practical, free resources that are specific to social care
www.scie-careskillsbase.org.uk
How can I improve the quality of supervisors, leaders and managers?
Manager Induction Standards – refreshed MIS launched March 2012
L5 diploma in Leadership in Health and Social Care - replaced and combined NVQ 4 in leadership and NVQ4 in practice
SCIE Front Line managers course • leadership skills development programme• 12 sessions
www.scie.org.uk/publications/guides/guide27/
Manager Induction Standards Refresh- recommended ‘core’ standards
1. Governance and accountability
2. Systems / processes in communication
3. Partnerships working / relationships
4. Leading person centred practice
5. Team leadership
6. Managing resources
7. Equality, diversity and inclusion
8. Safeguarding and protection
Manager Induction Standards Refresh- new ‘additional’ standards
9. Personal development
10.Change and growth
11.Managing business
12.Ensuring quality
The Qualifications Quiz
• What do you know about the QCF qualifications?
Types of qualifications
• Entry into health and social care
• Occupational competence
• Continuous professional development (CPD)
Qualifications for occupational competence:
• Level 2 & 3 Diplomas in Health and Social Care
• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services
• Level 3, 5 & 7 Diplomas in Commissioning, Procurement and Contracting for Care Services
Structure – Level 2/3 HSC Diploma
Group A
Mandatory Units
Group B
Knowledge units:
Generic Pathway
Learning Disabilities Pathway
Dementia Pathway
Group C
Optional Competence Units
• Group A = 24 credits
• Groups B and C = at least 22 credits
• Total credits = 46 credits or more
• Group A = 28 credits
• Groups B and C = at least 30 credits
• Total credits = 58 credits or more
Level 2 HSC Diploma:
Level 3 HSC Diploma:
+
+
L2 & 3 HSC Diploma Mandatory Units
9 mandatory units covering:• Personal Development • Communication• Equality and Inclusion• Duty of Care • Role of Health and Social Care Worker• Safeguarding of Vulnerable Adults• Person-Centred Support• Health and Safety• Handling Information
Level 5 Diploma in Leadership in Health and Social Care and Children’s and Young People’s Services
• Why a level 5?
• One qualification 6 pathways
• Opportunities for progression without repetition
Shared Core & Mandatory (A)
Adult Pathways Children and Young People’s Pathways
Adults’ Residential Management (E)
Adults’ Management (F)
Adults’ Advanced Practice(G)
Children and Young People’s Residential Management (B)
Children and Young People’s Management (C)
Children and Young People’s Advanced Practice(D)
Optional Management Units (H)
Optional Units – Knowledge (I)
Optional Units (J)
Structure - Level 5 Diploma
Flexibilities of the new qualifications
Many units can be used in 3 different ways
– as optional units within the HSC Diplomas
– within smaller specialist qualifications for
CPD
– individual units to develop learning in bite
sized chunks and reflect business need
The new Common Induction Standards (CIS)
• The new CIS link perfectly to the core and mandatory units meaning that they can feed into the Diploma very easily
• Any knowledge evidence gained can be used towards the Diploma which can be a real incentive for staff
Continuing Professional Development
• L2 and 3 Awards in Supporting Individuals with Learning Disabilities
• L2 and 3 Certificates in Supporting Individuals with Learning Disabilities
• L2 and 3 Awards in Awareness of Dementia (Knowledge only)
• L2 and 3 Certificates in Dementia Care
Continuing Professional Development
• Level 2 Award in Supporting Activity Provision in Social Care
• Level 3 Certificate in Activity Provision in Social Care
• Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings
• Level 3 Award in Inducting Others in the Assisting and Moving of Individuals in Social Care
• Level 2 Award in Food Safety in Health and Social Care and Early Years and Childcare Settings
• Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care and Early Years and Childcare Settings
• Level 3 Certificate in Supporting Individuals with Diabetes
Continuing Professional Development
Mental Health
Qualifications for CPD and occupational competence:
• Level 2 and 3 Certificates in Community
Mental Health (knowledge)
• Level 2 Award in Understanding Working with People with Mental Health Issues (knowledge)
Qualifications to support entry to the sector
• L1 Award in Preparing to Work in Adult Social Care
• L1 Award and Certificate in Introduction to Health, Social Care and Children’s and Young People’s Settings
• L2 and L3 Certificates in Preparing to Work in Adult Social Care
Other ongoing workfor Sept 2012• Seated Recreational Physical Exercise• Stroke care• Further LD development e.g. autism units• Further units to be added to L5 diploma• End of Life• Sexuality
• Infection Prevention and Control
Where we’re going next…
This is just the beginning…
Can you help?
• feed back on current qualifications• identifying gaps• knowledge and expertise for future
developments
How to find out more…
• Visit our website www.skillsforcare.org.uk/qcf– QCF leaflets– PowerPoint presentation– FAQs– Accredited QCF units – Scenarios
• QCF DVD also available on request
• For regular updates sign up to our eNews: [email protected]
Remember that quiz you did earlier?
• Go back to your answers and see whether you want to change any of them after listening to the presentation
• Let’s run through the answers together
Skills for Care: How can we support employers?
• Take a look at our website: www.skillsforcare.org.uk
• Locality meetings and extended network
• E-news bulletins
• The role of the Area Officer
Suffolk Brokerage:What do you want?
• Core Skills
• Specific skills
• Qualifications
How to find out more…
Contact SfC Area Officer:
• Tel: 07794622668
• Email :[email protected]
Suffolk Brokerage:
01449 720400
Our details:
• Website: www.skillsforcare.org.uk
• Twitter www.twitter.com/skillsforcare
• Facebook www.facebook.com/skillsforcare
• YouTube www.youtube.com/skillsforcare