we do that brochure
TRANSCRIPT
-
8/2/2019 We Do That Brochure
1/12
Partneringto achieve
YOUR GOALS
Practice Analysis
Recare
Wellness
Team Harmony
Social Media
Marketing
OSHA
PeriodontalManagement
Coding
{ }
-
8/2/2019 We Do That Brochure
2/12
2
Practice Analysis
The Dental Practice Analysis is a tested
process, unique to Henry Schein, that
analyzes your practice and provides
solutions to meet your proessional goals.
The Dental Practice Analysis Tool uses
data rom your own practice to uncoveropportunities to lower overhead, increase
proftability, and reduce stress. You will learn the positive fnancial
impact o coding corrections, adjusted ees, hygiene changes,
equipment and technology investments, and other actions that can
beneft your business.
Request a Practice Analysis from yourHenry Schein Sales Consultant
We can help you:
Compare ees to those in your area
Review the number o active hygiene patients and eect on production
Evaluate radiography and exams perormed against ofce standard o care
Review the percent o patients receiving periodontal treatment
www.henryscheinbusinesssolutions.com
This tool provides dentists
with a 1-year SnapShot of
whats happening in the
practice. We use this tocreate a plan of action to help
dentists reach their goals. By
understanding where the
practice is currently and how
it compares to other
practices, dramatic changes
can be achieved.
-Jeff Blair
Henry Schein
Regional Manager
Jeff BlairPractice Analysis Expert
-
8/2/2019 We Do That Brochure
3/12
3
Recare
Recare is not just about keeping your
chair flled. Ensuring your patients receive
regular, preventative dental treatment is
essential to their health. According to the
ADA, 78% o the adult population has
some orm o periodontal disease. Studieshave been published linking periodontal
disease to heart disease, strokes, impairment o etal growth, and
weakened immune systems. With each new study that is published,
it becomes clear that there is a defnite link between oral health and
general health. In act, according to Dr. Charles Mayo o the Mayo
Clinic, visiting a dentist on a regular basis can extend lie expectancy
by 10 years.
Request a Recare Program Analysis from your
Henry Schein Sales Consultant
We can help you:
Analyze and benchmark your current recare program
Set strategies to achieve patient endorsement
Prevent broken hygiene appointments
www.henryscheinbusinesssolutions.com
After working with dentists
for more than twenty years, I
partnered with Henry Schein
to train its team of dentalprofessionals on the
prerequisites for developing
successful hygiene
departments. Together we
have had the privilege of
serving thousands of dental
practices all across the
country by creating
comprehensive hygiene
strategies that reflect the
clinical, economic, and
standard of care philosophies
of their owners.
-Kerry Straine
President and CEO Of
Straine Consulting
Kerry Straine, Recare Expert
-
8/2/2019 We Do That Brochure
4/12
4
Wellness
Dental proessionals know that the mouth
is a window into the health o the rest o
the body. It can show signs o systemic
disease or inection beore they are visible
elsewhere. Do patients understand the
importance Dentistry plays in overallhealth? A Wellness Program can assist
dentists in educating patients on the oral systemic health
connection and prepare them or their health discussion with the
dental team. Teach your patients that regular visits to the dentist do
not just maintain oral health, but may help prevent serious health
conditions and maintain optimal overall well being.
Request a Wellness Presentation from your
Henry Schein Sales Consultant
We can help you:
Provide oralsystemic inormation to patients
Decrease cancellations and increase treatment acceptance
Improve patient health
www.henryscheinbusinesssolutions.com
We have now entered the era
of Complete Health Dentistry.
This team-driven,
educationally-based practicemodel has doctors and teams
tying the value of dentistry,
beyond just fixing
symptomatic problems, to
what patients truly want but
do not know how to ask for.
The result is the Triple-Win:
Healthy Practice. Healthy
Patients. Healthy Lives.
- Gary Kadi
CEO of NextLevel Practice
Additional Wellness Resources
- Total Health: Beyond the Mouth
- Sleep Complete
- Velscope
- OralDNA
Gary Kadi, Wellness Expert
-
8/2/2019 We Do That Brochure
5/12
5
Marketing and
New PatientsWhatever you are doing or not doing is
currently defning your practice to your
customer base. No matter how you eel
about marketing, it is already having an
impact on your practice. How the teamanswers the phone, the frst impression o
the reception area, and how patients are greeted upon arrival are all a
unction o marketing. When you set marketing goals, create a plan,
and implement strategies, you can aect tremendous change in your
practice more easily than you think. Work with the our phases o
practice marketing to achieve your goals: Create Awareness, Build
Trust, Retain Patients, and Cultivate Reerrals.
Request a Marketing Presentation from your
Henry Schein Sales Consultant
We can help you:
Increase production rom your current patient base
Implement a patient reerral program
Update new patient protocols
www.henryscheinbusinesssolutions.com
Often practices overlook one
of their greatest marketing
opportunitiesthe existing
strengths of the practice. Iteach Henry Schein Sales
Consultants and doctors how
to use these strengths to
create effective internal
marketing programs that
generate referrals. The first
step is to establish your new
patient goal, with the
guideline that the average
office needs 2025 new
patients per month per dentist
for continued growth. After
determining the right goal foryou, our team will help you
implement a marketing plan to
reach that goal.
-Jim Philhower
Director of Sales
Leadership Development
Jim Philhower, Marketing Expert
-
8/2/2019 We Do That Brochure
6/12
Social Media
When used properly, social media can be
a valuable addition to your other practice-
marketing activities. As more and more o
our communications migrate to the Web,
its importance as a business tool
continues to increase exponentially. Yoursearch engine ranking, Internet reputation,
and overall presence on the Web can have a signifcant impact on
your patient ow. Developing and implementing a social media
strategy can take less time than you think, and pay o beyond your
expectations.
Request a Social Media Presentation from yourHenry Schein Sales Consultant
We can help you:
Evaluate social media opportunities
Build reputation marketing plan
Develop a social media content plan
www.henryscheinbusinesssolutions.com
My customers and I discuss
the social media opportunities
and select the environments
they are most comfortablewith. Then I help them build a
community of patients,
associates, healthcare
professionals, and friends to
help network and grow their
practice, in addition to
solidifying the sense of value
and purpose in the practice.
-Jack Abrams
Henry Schein
Sales Consultant
6
Jack Abrams, Social Media Expert
-
8/2/2019 We Do That Brochure
7/12
Team Harmony
How you and your dental team
communicate can aect every area o your
practice. We can assist you in discovering
new ways to listen to your dental team
members. We want to help you plan and
build a strong team and project thispositive image to your patients. Team
harmony can increase productivity, efciency, and best o allit
helps prevent sta turnover. In the average dental ofce, a sta
member turns over every 8 months. At a cost o up to 2 months in
salary to replace an employee, this expense is monetarily and
emotionally draining. With the appropriate communication and HR
tools in place, you can create a stable, efcient team that will help
your practice thrive.
Request a Team Harmony Presentation from yourHenry Schein Sales Consultant
We can help you:
Understand the our dierent behavioral styles and how they aectcommunication
Review how behavioral style aects communication
Adjust communication to reduce broken appointments and increasecase acceptance
www.henryscheinbusinesssolutions.com
A team harmony presentation
opens up communication
within the dental team. The
information is educational,but also entertaining as staff
self analysis leads to laughs
and nods of recognition. As
the team identifies behavioral
styles in the group, they
quickly transfer that insight to
patients.
-Jeff Rice
Henry Schein
Sales Consultant
Jeff Rice,Team Harmony Expert
7
-
8/2/2019 We Do That Brochure
8/12
Coding
Understanding how to code and
document dental procedures correctly is
essential to getting dental claims paid.
Training in correct coding can help
prevent errors that can delay or even
prevent reimbursement, costing the
practice time and money. In addition,
improper coding can have more severe consequences i deemed
intended to deraud. Dedicating just a small amount o time to
training in coding can have tremendous results in your practice.
Request a Coding Analysis from yourHenry Schein Sales Consultant
We can help you:
Implement a review process or coding reports
Use missing codes to identiy potential areas o practice growth
Maximize legal Insurance reimbursement
www.henryscheinbusinesssolutions.com
With years of experience
writing and speaking about
coding, I have seen firsthand
the impact that impropercoding and record keeping
can have on a practicefrom
loss of revenue, malpractice
lawsuits and fines to jail time.
Thats why I spend more than
50 hours a year teaching
Henry Schein Sales
Consultants about coding and
how they can help dentists
put procedures in place to
protect their license.
-Dr. Charles Blair
Additional Coding Resources
- Coding With Confidence Manual
- Insurance Solutions Newsletter
- Coding DVDs
8
Dr. Charles Blair, Coding Expert
-
8/2/2019 We Do That Brochure
9/12
PeriodontalManagement
According to the ADA, 78% o the adult
population has some orm o periodontal
disease. When you consider how your
patient base compares to the general
population, you should be able to
estimate what percentage o your patients
is likely to have periodontal disease and then consider the percentage
o those patients being treated or the disease. In most cases, the
percentage o patients in periodontal therapy is very small. Setting
clinical standards o care or sot-tissue management and
determining ofce protocols to adhere to them is essential to the
health o your patients and the health o your practice.
Request a Periodontal Management Presentationfrom your Henry Schein Sales Consultant
We can help you:
Create a protocol or perio diagnosis
Motivate patients to accept treatment
Code appropriately or insurance reimbursement
www.henryscheinbusinesssolutions.com
As a dental hygienist,
periodontal disease was one
of my biggest concerns. To
improve the health of mypatients, I researched how to
motivate patients and learned
how to code correctly to
improve reimbursement for
perio codes. Now I teach
Henry Schein Sales
Consultants how to do the
same for their customers by
implementing a Periodontal
Management program.
-Kristen Esler
Henry Schein
Regional Manager
Kristen EslerPeriodontal Management Expert
9
-
8/2/2019 We Do That Brochure
10/12
OSHA
Enacted in 1970, the Occupational Health
and Saety Act (OSHA) ensures sae and
healthul working conditions or working
men and women by setting and enorcing
standards and by providing training,
outreach, education, and assistance.
Employers have the responsibility to
provide a sae workplace that does not have serious hazards and
conorms to all OSHA saety and health standards. OSHA urther
requires that employers have to try to eliminate or reduce hazards by
making changes in working conditions rather than just relying on
masks, gloves, or other types o personal protective equipment.
Annual training must be completed by the entire dental ofce team
to remain in compliance with this act.
Request an In-Office OSHA Certification from yourHenry Schein Sales Consultant
We can help you:
Prepare or unannounced OSHA inspections
Avoid fnes and penalties rom inadvertent OSHA violations
Maintain compliance with changing OSHA regulations
www.henryscheinbusinesssolutions.com
During the 15 years I
practiced dentistry, OSHA was
an on going source of stress
for my office. As a HenrySchein Sales Consultant, I
was thrilled to learn that I
could become an OSHA
trainer/instructor and provide
my customers with the type
of assistance that I could
have benefited from in my
own practice. Helping dental
offices understand and
comply with OSHA
regulations is one of the most
rewarding parts of my job.
-Dr. Sam Barry
Henry Schein
Sales Consultant
10
Dr. Sam Barry, OSHA Expert
-
8/2/2019 We Do That Brochure
11/12
11
Putting Henry Schein Business Solutionsto work in your Practice
1. What is your practice doing well?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
2. What would you like to improve?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
3. What is your practices goal?
_______________________________________________________________________
_______________________________________________________________________
4. How will you measure success?
_______________________________________________________________________
_______________________________________________________________________
-
8/2/2019 We Do That Brochure
12/12
1-800-372-4346www.henryscheinbusinesssolut ions.com