WE CANNOT AFFORD NOT SHARING OUR KNOWLEDGE

AULIA BRAMANDITA

Old Paradigm

KNOWLEDGE IS POWER

New Paradigm

SHARING KNOWLEDGE

IS POWER

PARADIGM ABOUT KNOWLEDGE SHARING

IMPORTANCE OF KNOWLEDGE

SHARING

Fact that it is essential to convince the

corporate culture that everyone could benefit

from knowledge sharing

THE NEED OF KNOWLEDGE MANAGEMENT

• “Knowledge has become the key resource, for a nation’s military strength as well as for its economic strength… is fundamentally different from the traditional key resources of the economist – land, labor, and even capital…we need systematic work on the quality of knowledge and the productivity of knowledge… the performance capacity, if not the survival, of any organization in the knowledge society will come increasingly to depend on those two factors” [Drucker,1994]

Knowledge is information possessed in the mind of individuals

Knowledge is related to facts, procedures, concepts,  interpretations, ideas, observations and judgment’s

Knowledge is the result of cognitive processing triggered by the inflow of new stimuli

KNOWLEDGE

PEOPLEattitudes, sharing, innovation, skills,

teamwork, motivation, vision

TECHNOLOGY

data stores, networks,

internet, data mining, decision

tools

PROCESSworkflows,

integration, best practices, business

intelligence

KNOWLEDGE COMPONENTS

• Intangible products - ideas, processes, information are taking a growing share of global trade from the traditional, tangible goods of the manufacturing economy.

• Increasingly the only sustainable competitive advantage is continuous innovation (application of new knowledge)

• "Our problem as an organization is that we don't know what we know". Expertise learnt and applied in one part of the organization is not leveraged in another.

• Increasing turnover of staff. When someone leaves an organization their knowledge walks out of the door with them.

WHY SHARING KNOWLEDGE IS IMPORTANT (1/2)

• The amount of time available to experience and acquire knowledge has diminished

• Changes in strategic direction may result in the loss of knowledge in a specific area

• Accelerating change - technology, business and social. As things change so does our knowledge base

• Reductions in staffing create a need to replace informal knowledge with formal methods

WHY SHARING KNOWLEDGE IS IMPORTANT (2/2)

The amount of information and knowledge is growing rapidly, mainly due to the explosion of ICT.

A necessary consequence of the increasing pool of knowledge is increased specialization. No one can keep with all new  developments within this broad range of required competencies. Therefore, specialization is required.Consequence of the explosion of knowledge is that  education no longer should be regarded as a phase life, but rather as a life-long experience.

WHY KNOWLEDGE SHARING ARE REQUIRED

MOTIVATING KNOWLEDGE SHARING

• Knowledge is a perishable. Knowledge is increasingly short-lived. If you do not make use of your knowledge then it rapidly loses its value.

• Even with the low level of knowledge sharing that goes on today – if you do not make your knowledge productive than someone else with that same knowledge will.

• By sharing your knowledge, you gain more then you lose. Sharing knowledge is a synergistic process – you get more out than you put in.

• To get most things done in an organization today requires a collaborative effort.

KNOWLEDGE SHARING: CONCEPTUAL FRAMEWORK

Primary tools to practicing knowledge management

Organizational

Dynamics

Process Engineerin

gTechnology

KNOWLEDGE SHARING PROCESS

Knowledge Creation

Store Knowledge

Distribute Transfer

Knowledge

Apply Knowledge

THE ROLE OF TECHNOLOGY (1/2)

• Some people believe that we do not need technology to implement Knowledge Management. To some extent, they are right - Knowledge Management is fundamentally about people – not technology. However, there is no way that you can share knowledge effectively within an organization without technology.

• Technology plays a important role and one of key part of changing the corporate culture to knowledge sharing one. In lot ways, it is technology that made knowledge sharing take place.

• If implemented well and if people are trained and educated in its use, knowledge sharing technology is good.

THE ROLE OF TECHNOLOGY (2/2)

• Accommodates knowledge exchange and communication

• Allows sending messages to multiple persons simultaneously

• Offers a variety of services

• Integrates systems and networks

BARRIERS TO KNOWLEDGE SHARING

IMPLEMENTATIONS• Psychological fear of IT• Lack of understanding of the power of Knowledge

Management • Inappropriate decision-making and operational

structure• Lack of simple, easy-to understand-and- implement

tools

• IT cannot solve what is essentially a management problem (store human intelligence and experience)

ISSUES ON KNOWLEDGE SHARING

• “Effective KM is not about making a choice between “software vs. wetware, classroom vs. hands-on, formal vs. informal, technical vs. social…uses all the options available to motivated employees to put knowledge to work …[and] depends on recognizing that all of these options basically need each other” [Stewart, 2002].

BENEFITS OF KNOWLEDGE SHARING

• Keep innovating by encouraging the free flow of ideas

• Help in understanding markets and customers

• Development of product and services

• Development of vision and strategies

BENEFITS OF KNOWLEDGE SHARING

• Reduce costs by eliminating redundant or unnecessary processes

• Enhance employee retention rates by recognizing the value of employee's knowledge

SUMMARY• The most effective way to create a knowledge sharing culture – is

first to start to practice it at your level. The higher up the organization the more effective you will be in changing the culture. Second, put in place the knowledge sharing technology and train & educate people in its effective use.

• Knowledge sharing as a concept is very attractive and provides huge business opportunities that should not be missed. It is an engine that transforms knowledge into business value. Learning from past mistakes, time will change and takes knowledge sharing as the concept in the right direction and obtain its benefits to the fullest.

“

”

An investment in knowledge pays the best interest

Benjamin Franklin

THANK YOU FOR YOUR ATTENTION