we built it, they came, now what?
DESCRIPTION
We built it, They came, Now what?. Lessons learned from creating a successful course integrated information literacy program. Margaret FainJamie GrahamLisa Hartman Head of Public ServicesAssistant Instruction LibrarianOutreach Librarian. Kimbel Library Coastal Carolina University - PowerPoint PPT PresentationTRANSCRIPT
We built it, They came, Now what?
Lessons learned from creating a successful course integrated information literacy program
Margaret Fain Jamie Graham Lisa HartmanHead of Public Services Assistant Instruction Librarian Outreach Librarian
Kimbel LibraryCoastal Carolina University
Conway, SC
CCU FTE Fall Enrollment
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
FTE
1997
2007
No. of Instruction Sessions
0
50
100
150
200
250
300
350
Instruction Sessions
1997
2007
No. of students reached
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
Students
1997
2007
1997-2007
Building a Program: Internal factors
• Supportive Library Administration• Continuing Education
• Personnel• Peer Mentoring• Creative Atmosphere
• Time • Flexibility• Responsiveness
Building a Program: External factors
• Respect• Authentic collaboration with faculty• Demonstrated student success
• Marketing• Partnerships
Defining Success:
• Inclusion of information literacy concepts in courses– First Year Experience course (FYE)
• Scope of disciplines participating in instruction– 18 disciplines, 88 sessions, 2006-07
• Measurable assessment– Statistically significant improvement on
pre/post test
2006 FYE Assessment Results
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
Correct
Wrong
Correct
Wrong
2007 FYE Assessment Results
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
Correct
Wrong
Correct
Wrong
Pre/Post Test comparisons
Defining Success:
• Constant evolution– Annual program review
• Positive growth of program– Increase in not just number of sessions, but
scope• Comparisons to peer institutions
– NCES data, other national measures– SAILS test
Source: 2004 Data http://nces.ed.gov/surveys/libraries/compare/index.asp?LibraryType=Academic
SAILS test: chart
Project SAILS Results
480500520540560580600620640660
Using Finding Tool Features
Retrieving Sources
Documenting Sources
Developing a Research Strategy
Evaluating Sources
Searching
Selecting Finding Tools
Understanding Economic, Legal & Social Issues
Skill Areas
To
tals
CCU
Peer
All Institutions
Challenges and Responses: External
• Strained campus resources: 24% increase in 1st year freshmen between 2004-2007.
– Proactive planning: space, resources, personnel must align with overall university needs.
Challenges and Responses: External
• Library: low priority of previous administrations– New administration is pro-library, work with
and respond to their ideas
• Campus disinterest in information literacy– Librarians serve on Core Revision
Committee, general concept incorporated into new Core Curriculum
– Continuing education of faculty, placed into context of discipline
Challenges and Responses: Internal
• Demand from multiple constituencies:– First Year Experience: all incoming first year
students– English 101/102: new place in core, desire
to tie library sessions to English assessment
– Upper level classes: faculty satisfaction with instruction increases requests
– Local schools want students exposed to college library resources: outreach CCU priority
Challenges and Responses: Internal
• Demand from multiple constituencies:– No more than two concurrent instruction
sessions– First come, first served, push early
scheduling– Online request system and calendar for
faculty to check availability– Non-CCU sessions offered only during
breaks
Challenges and Issues: Internal
• Prioritize resources– Laptops:
• Borrow laptops from circulation to make up shortages.
• Use instruction statistics to request additional laptops from CCU technology funds.
Increase in Instruction Laptops
24
36
48
0
10
20
30
40
50
60
2004 2006 2008
Year
Nu
mb
er o
f L
apto
ps
Challenges and Issues: Internal
• Prioritize resources– Librarians:
• Added two new faculty slotted positions between 2004-07
• Hire graduate students and interns to either teach or work reference desk
• Share teaching materials to reduce prep time
Library Instruction
total sessions: Fain12%total session:
Hartman9%
total sessions: Faix22%
total sessions: Ligas19%
total sessions: Hamilton
12%
total sessions: Hughes
18%
total sessions: MacDonald
5%
total sessions: Goodwin
3%
Challenges and Issues: Internal
• Prioritize resources– Space:
• Added 2nd classroom space in 2006• Leave laptops set up during semester• Teach large (45+) classes in wireless classrooms
with student laptops• Plan for increased instructional space in new
Learning Commons space
Challenges and Reponses: Internal
• Assessment and Accountability– No credit course, dependent on faculty
willing to administer pre/post tests in class.– New Core accountability means assessing
information literacy in multiple courses in multiple departments.
– Partner with departments to assess Core, working with English and FYE to create joint rubric for annotated bibliography.
Challenges and Reponses: Internal
• Burnout– Librarians, increase in workload,
expectations• Evenly distribute sessions, provide support,
lobby for additional positions.
– Students, attending multiple sessions leads to motivation issues
• Monitor focus of sessions.• Use a variety of teaching methods and
strategies.• Reinforce prior learning and use students as
peer teachers.
Future Challenges:
• How can we continue to grow with our current resources?
• When do we have to say no and refuse to accommodate all requests? Are we even willing to say no?
• Do we set priorities based on Library information literacy goals?
• Will the new Learning Commons address our needs for space or CCU’s need for space?
Assessing Your Program:
• What is going well?
• What isn’t going well?
• What can we do to create or manage growth?
Conclusion
• Set priorities of instructional program within mission of KL and CCU.
• Plan for future growth.
• Continue to build instructional quality of the program.
• Address new issues before they arise.
Questions?