we are getting so few complaints about you guys. there must be something wrong

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THERE MUST BE SOMETHING WRONG WE ARE GETTING SO FEW COMPLAINTS ABOUT YOU GUYS Jasper Sonnevelt #LLKD14

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DESCRIPTION

At a large governmental organization we started with one scrum team, but it very quickly became clear that there was only one way to really make it work: Go big or go home. This talk will be about the challenges we faced in a organization that almost only works with third party (off site) contractors, a new way of working in a very political environment. We were successful to a point where higher level managers got nervous because they didn't hear any complaints. This talk might be interesting for you if you work in large organizations where you have to work with more traditional project management methods and if you feel that just focusing on your own team is simply not getting you enough results.

TRANSCRIPT

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T H E R E M U S T B E S O M E T H I N G W R O N G

W E A R E G E T T I N G S O F E W C O M P L A I N T S A B O U T Y O U G U Y S

Jasper Sonnevelt #LLKD14

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W H AT I T S TA R T E D L I K E

• Large work packages

!

• Parttime team allocation

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• Tasks and activities WAY to big

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T H E P R O J E C T

• Development of a system that will be used by different ministeries and local governments

• Important project

• Already late

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T H E S T R U C T U R E

Project Backog

Work Package

ScrumMaster

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T H E S T R U C T U R E

Project Backog

From third party

Work Package

All at different locations the people using it

The people making decisions

ScrumMaster

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T H E A P P R O A C H

• Make the team work smooth and predictable

• Get development process to work (Scrum)

• Make policies explicit

• Involve customer in the process

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A N D A F T E R T H AT…

• Grow to involve the rest of the organization

• Ops

• Structure project portfolio

• One team for the application

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M A K I N G S E N S E O F W O R K I T E M S

• Large items carry risk

• Focus is on the wrong things

• Is it actually the right stuff?

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A B O U T S T O R Y M A P P I N G “ D E S I G N Y O U R P R O J E C T I N W O R K I N G L A Y E R S T O A V O I D H A L F - B A K E D I N C R E M E N TA L R E L E A S E S . B Y J E F F PA T T O N ”

Source: http://www.agileproductdesign.com/writing/how_you_slice_it.pdf

Mak

e it

mor

e aw

esom

eWhat we need to make it work

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S T O R Y M A P S : E X A M P L EM

ake

it m

ore

awes

ome

Wheels Steering Brakes Engine Lights

What we need to make it work

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T H E P R O J E C T S T O R Y M A P. T R Y 1

Functions

Priorities Stories and tasks

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W H AT I T D I D

• Was very helpful when splitting tasks

• Gave us something to look at while talking

• Drew attention to our project

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R E S U LT S T O T H I S P O I N T

• Happy team

• Regular retrospectives

• User Stories that actually are small enough to do in a 2 week sprint

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T H E B O A R D

Expectation for this sprint

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L E A D T I M E

4-5 weeks 2 weeks

When we started After 3 months

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T H E B O A R D

Smell!

Same process

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O U R “ R E A D Y ” P R O C E S S

Work package

User Stories &

Tasks

Priorities &

splitting

Project Backlog

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G O B I G O R G O H O M E

• Limited use of people working on the project

• max 2 days a week

• no real portfolio priority list

• overworked OPS team

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O U R P R O J E C T

Priorities &

splitting

Project Backlog

The Team

Incidents & Small Changes

Project B

Project C

ScrumMaster

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O T H E R P R O J E C T S

• Same people

• Same whiteboard

• Same application

The organization around us became more and more an issue we needed to fix in order be effective

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T H E N E W S T R U C T U R E

Priorities &

splitting

Project Backlog

The Team

Incidents & Small Changes

Project B

Project C

ScrumMaster

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W H E R E T H E I N T E R E S T I N G S T U F F H A P P E N S

Work package

User Stories &

Tasks

Priorities &

splitting

Project Backlog

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“I don’t hear anything from your project. That doesn't feel right…”

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B I G L E S S O N N U M B E R 1

Don’t forget to involve management

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B I G L E S S O N N U M B E R 2

This is government…

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Project Backlog

H E R E ’ S W H AT H A P P E N E D

Manager

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T O R O U N D U P

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A N D T H E N G R O W I T

Let scaling start small

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M A K E S U R E I T ’ S T H E I R S U C C E S S T O O !

Don’t forget to include “invisible” stakeholders

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O P T I M I Z I N G T H E I R “ R E A D Y ” P R O C E S S I S J U S T A S I M P O R TA N T T O G E T F L O W !

Optimizing teams is important

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T H A N K Y O U V E R Y M U C H !

@ J A S P E R S O N N E V E LT !

M A I L @ J A S P E R S O N N E V E LT. N L J S O N N E V E LT @ X E B I A . C O M