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*716003923* *RevD*

Waters Empower 3 Feature Release 2

Waters® Empower® 3 Feature Release 2 (FR2) software is a major new release which includes many new features and enhancements. It also corrects various software defects.

These release notes contain the following important information that explains the system and software requirements, and the use of Empower 3 FR2 software.

Unless superseded, all previous release notes and product support information apply to this software release.

Table of Contents Table of Contents ....................................................................................................................... 1

GxP compliance requirements .................................................................................................... 3

System and software requirements ............................................................................................ 3

Before you install Empower 3 FR 2 software .............................................................................. 3

New features in this release ....................................................................................................... 4

Empower software options .......................................................................................................... 8

Issues fixed in this release ......................................................................................................... 8

Issues fixed in Empower 3 FR2: ................................................................................................... 8

Issues fixed in Method Validation: ............................................................................................... 12

Issues fixed in Empower Toolkit .................................................................................................. 14

Known software issues in this release ...................................................................................... 15

Known issues in data analysis and processing ............................................................................... 15

Known issues in system configuration and project management...................................................... 18

Known issues for installation, upgrade, administration, and instrument control software .................... 19

Known issues in reporting .......................................................................................................... 21

Known issues in Empower software application components: .......................................................... 22

Known issues in Method Validation Manager ................................................................................. 23

Known issues in the Empower toolkit ........................................................................................... 27

Known issues in the Empower Online Information System .............................................................. 27

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Program files modified in this release ...................................................................................... 28

Test configurations ................................................................................................................... 38

Windows database server ........................................................................................................... 38

Solaris database server .............................................................................................................. 39

RedHat Linux database server .................................................................................................... 39

RedHat Linux RAC database server .............................................................................................. 40

Citrix® server (XenApp™ Server 6.5 Enterprise): .......................................................................... 41

Citrix® server (XenApp™ Server 6.0 Enterprise): .......................................................................... 41

Citrix® server (Presentation Server v4.5): .................................................................................... 42

Client: ..................................................................................................................................... 42

Standalone/Personal Workstation: ............................................................................................... 44

LAC/E32 module: ....................................................................................................................... 44

VMware vCenter server .............................................................................................................. 46

SQL 2008 server ....................................................................................................................... 46

VM Storage Unit ........................................................................................................................ 46

VM Backup Storage Unit............................................................................................................. 46

VMware ESXi v4.1 servers .......................................................................................................... 46

Empower 3 Database server virtual machine ................................................................................ 46

Citrix Server – XenApp 6 virtual machine ..................................................................................... 47

Empower 3 File Server virtual machine ........................................................................................ 47

Empower 3 Clients virtual machine .............................................................................................. 47

VMware vSphere v5.0 servers .................................................................................................. 48

VM Storage Unit ........................................................................................................................ 48

VM Backup Storage Unit............................................................................................................. 48

VMware vCenter server and SQL 2008 server ............................................................................... 48

VMware vCenter Server 5.0 ...................................................................................................... 49

SQL 2008 Server....................................................................................................................... 49

VMware vCenter Server (v5.1 environment only) ..................................................................... 50

VMware vCenter Server 5.1 ............................................................................................................ 50

VMware vSphere Update Manager 5.1 ............................................................................................... 50

SQL 2008 Server....................................................................................................................... 51

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GxP compliance requirements When you install Empower software for the first time, or when you uninstall it, you must qualify the software so that it meets GxP compliance requirements.

Recommendation: Whenever you install or uninstall software in a GxP environment, follow your organization’s management-approved, standard operating procedures for changing software.

System and software requirements Empower 3 FR2 software supports Windows® 7 Professional, Enterprise, and Windows Server 2008 R2, with Service Pack 1. Specifically, it supports these platforms and operating systems:

Platform Operating systems

Personal workstation Windows 7 Professional or Enterprise with Service Pack 1, 64-bit

Client or LAC/E32 ™ module

• Windows 7 Professional or Enterprise with Service Pack 1, 64-bit, or

• Windows XP Professional with Service Pack 3, 32-bit

Database server

• Windows Server 2008 R2, Enterprise edition with Service Pack 1, 64-bit (Oracle RDBMS 11.2.0.2.0 with Patchset 15)

• Windows Server 2008 R2, Standard edition with Service Pack 1, 64-bit (Oracle RDBMS 11.2.0.2.0 with Patchset 15)

• Oracle Solaris 10 (8/11), patched to 9/11 (Oracle RDBMS 11.2.0.2.3)

• Red Hat Enterprise Linux 6.2 (Oracle RDBMS 11.2.0.3.6)

RAC server

• Oracle Enterprise Edition for Windows, 64-bit, version 11.2.0.2, Patch Set 11

• Oracle Enterprise Edition for Solaris and Red Hat, version 11.2.0.3.6

Citrix® Server XenApp 6.0, 6.5 Citrix Server XenApp 5.0

• Windows 2008 R2, Enterprise, 64-bit (Citrix XenApp 6.0/6.5)

• Windows 2003 R2, SP2 Enterprise, 32-bit (Citrix XenApp 5.0)

Data Guard server Windows 2008 R2, Enterprise, 64-bit

Before you install Empower 3 FR 2 software Back up all Empower projects, library information, and databases before installing this software.

See: The Empower 3 Installation, Configuration, and Upgrade Guide for complete installation instructions.

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New features in this release The following table lists many of the new features and enhancements in this release.

Feature Description

User Interface Changes

• Empower 3 is refreshed with new icons, graphics, and backgrounds with this release.

• A new Pro Interface is a streamlined version of the classic 6-button interface, containing three choices: Configure system, Run Samples, and Browse Projects. The classic Pro Interface is still available as a global user preference in system polices.

• The Quickstart interface is refreshed.

• The Browse Project Window is reformatted to allow better visibility of project names.

New technology updates

• Support for Red Hat Enterprise Linux 6.2.

• VMWARE vSphere v5.0 and 5.1

• Windows Server 2008 R2 Standard

• Citrix XenApp Server 6.5

Empower Analytics

Provides key chromatography performance dashboards to help maximize your laboratory resources. You can use these five, built-in Empower laboratory dashboards to quickly and accurately determine how laboratory resources are used:

• System Summary

• System Usage

• Project Usage

• User Analysis (optional)

• Methods Analysis

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Feature Description

Processing and viewing mass spectrometry data

• A new Mass Analysis window is now available in Review for analyzing MS, PDA, and UV data in a single view.

• A new mass calculator enables you to determine the average and monoisotopic mass from the empirical formula.

• Label peaks based on their Base Peak Intensity m/z.

• Overlay MS and UV Chromatogram channels without needing to first process the data.

• Improved processed channel descriptions for MS data, which now contain the channel description (example ES+ or ES-), Cone Voltage, Mass Range, CODA parameters, and 3D blank subtract settings.

• Automatically remove noise in MS data using CODA (COmponent Detection Algorithm) for centroid data only. You can view continuum data as centroid data.

• Automatically subtract a user-selected region in the 3D mass channel to improve signal-to-noise as part of batch processing.

Method Validation Manager enhancements and updates

Many new features and enhancements in Method Validation, including those that provide these capabilities:

• Work with Validation projects in QuickStart.

• Include grouped peaks (both timed and named) in all validation tests.

• Include unnamed Impurity in the processing parameters and acceptance criteria for all tests.

• Specify channel and matrix for acceptance criteria.

• In a Validation Protocol Method, specify how to conduct averaging when performing multiple injections and multiple preparations.

• A new field, Pass Validation Test, indicates whether the validation results for a particular test passed or failed.

• Ability to assess linearity with additional fit types.

• Additional options for calculating results in Stability, Specificity, and Filter Validation tests.

New impurity processing

ICH Impurity processing is now included. The LC processing method includes a new Impurity tab that you can use to specify impurity processing parameters to identify, group, and fault Impurity peaks. Impurity processing includes a new type of group peak, Impurity Group, used to calculate Total Impurities and other user-defined impurity summaries.

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Feature Description

Toolkit updates • Two New Viewers are now available: Audit Trail and Message Center.

• Improved ELN integration using the Sample Set Method Template Defined User Prompt fields such as vial position and custom fields.

• New toolkit enhancements for mobile applications include new functions you can use to do these tasks:

• View instrument status

• Sign off results

• Access signed-off PDF reports

• Set a user’s password when creating a new user

• Grant read-only access to Global System Polices

• Grant access to set the group administrator

• Show plots for MS and PDA channels

LDAP enhancements

• Support for non-Active Directory LDAP servers.

• Option to turn on or turn off the use of SSL with LDAP.

• With appropriate privileges, you can modify system policies and local login accounts in LDAP mode, without having to change the authentication mode back to local. Also, you can create a local login account while in LDAP mode.

Review enhancements

• Using the new Result Audit Viewer available in Review, you can view all the audit trail information for your results in one place.

• Modify and delete integration events on a chromatogram.

• Redo integration events (enhances the existing Undo integration events capability).

• View the Purity field in the system.

Run Samples • With the appropriate privileges, you or another user can resume a sample set that another user paused.

• Start a run from Monitor by clicking Start, without having to first click Stop.

• In the event of a user-specified abort, a new check box can prevent the shutdown method from running.

• Queued Sample Sets are available after an instrument failure.

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Feature Description

LC Processing enhancements

• Name unnamed peaks using the peak’s RRT (relative retention time), not RT.

• Define components based on RRT, relative to the main component’s retention time, specified in the RT Reference field on the Component tab of the processing method.

• Process data using another processing method without having to re-integrate peaks.

• Combine two separate data channels (for example, UV and fluorescence channels) into a single processed result, using the new “switch to” operator in the method set derived channels.

System suitability enhancements

• Specify System Suitability parameters in the New Processing Method wizard.

• Specify relative acceptance criteria using formulas, in addition to specifying absolute criteria.

Project window enhancements

• Save customized views in a single project window using “Save Preferences” or selected project window views using “Save Preferences in all project windows”.

• Navigate between a series of “View As” conditions in the project window using new “View As Next” and “View As Previous” buttons.

• Save an instrument method in a method set all in one step, using the new menu item “Save With Method Set”.

Show Me Interactive Help

In QuickStart, the “Show Me” interactive Help is a guided work flow wizard that assists users with performing common tasks, such as collecting, processing, and reporting data, as well as exporting and emailing results. This feature has been updated and re-introduced for this release.

Configuration Manager enhancements

• View long project names in project selection lists, such as the Parent Project list and Browse Project list.

• View the status of users in groups, view active users only, and view user’s full name and status.

• When you clone project hierarchies, Configuration Manager now allocates the cloned sub-projects the same amount of tablespace as that allocated for the original sub-projects.

• Create an empty library in Configuration Manager, and then add libraries to it.

Report Publisher • Suppress mismatched data messages from appearing on reports (based on user privileges).

• Use expanded filtering capability to view the level of sign off in the Sign Off dialog box.

• New reporting features and report groups that support enhancements to Mass Analysis and Method Validation Manager.

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Feature Description

Agilent GC Instrument Control

• View the syringe size used for a complete injected sample set in the Sample Set report.

• COM ports on the PC or LAC/E32 module can now control the Agilent 6890 GC.

• The Agilent 7693A autosampler is now supported on the Agilent 6890 GC as a basic GC injector. See also PCS 45618.

Empower software options

The following software options have been discontinued:

• Web server

• Pattern Matching

• Data converter options, including Waters Data Converter, AccessChrom, ChemStation, and MassLynx Data Converter. As a result, the Import MassLynx Data and Waters Data Converter selections have been removed from Empower 3 menus. These options have been replaced by the Waters Data Converter 2 (WDC 2) software.

• In addition, the GPC, GPCV, and GPCVLS options have been replaced by the GPC/SEC option.

Tip: This change does not alter any GPC, GPCV, or GPCVLS functionality. These options continue to be enabled on a per-project basis within the project properties.

• AutoArchive for Empower Workgroup and Empower Enterprise.

Important: AutoArchive is available for Empower Personal.

Issues fixed in this release The following table contains a list of the software problems fixed in Empower 3 Feature Release 2. The PCS (Product Change System) numbers identify software issues that Waters personnel monitor within a system change request tracking tool.

Issues fixed in Empower 3 FR2:

PCS Number Description

30857, 37258, 43904, 37349, 39756

The processing method includes a new field where you can specify the Retention Time Reference for unknown peaks. Unknown peaks are then named based on the Relative Retention Time value calculated using the Reference peak.

48870 A screen unlocking error was corrected.

48629 The Empower 3 application would exit unexpectedly when attempting to run a sample set that contained a percent sign (%) in the name.

44188 A derived channel created by extracting a chromatogram from 3D data appeared to have a Data Start value shifted by one data point.

47794 An Empower 2 method named with more than one accented character could not be opened in Empower 3.

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45577 A new audit trail entry records the event "Connected to existing system”.

45498 The Review application exited unexpectedly when clearing overlaid chromatograms.

48796 An application locking error was corrected.

47846 In the Japanese release of Empower 3, the QuickStart application would generate an MFC error when double-clicking to open a method set that contained a processing method.

47150 The size limit for the recover.log file was increased to 10 Mb.

48492 When a node’s property access is set to Owner, Group, and World, and specific groups were selected, accessing the Node Properties dialog box generated an Oracle Error ORA-00001. This no longer occurs.

47619 The Waters DHCP Server service was broadcasting across all network ports on the LAC/E module, which newer network switches could classify as illegal broadcast activity.

46088 The DHCP Configuration no longer sets a secondary IP address of 64.1.1.1 for the Instrument Network.

48799, 42378 After processing a sample set in the Review window, and saving the results, the Processed By field now displays the user type.

44578 In the Message Center, sorting on the Time column of the Acquisition tab (or other tabs) caused the view to display all entries in that tab. This problem no longer occurs.

42917 When restoring a project, if the project directory contained a 0 byte data file, it failed to update to the next version.

47495, 48822 When importing an AIA file into Empower, x-axis data in seconds was incorrectly displayed as minutes.

49038 Privilege issue when an administrator-level account was associated with other user types.

48860 The 2790 format plate type was the default plate type used for the ACQUITY SM-FTN. The ANSI-48Vial2mL plate is now the default plate type for the ACQUITY SM-FTN.

47486 A global count of login failures from all Empower applications now serves as the basis for user authentication.

49430 It is no longer possible to print a result report without saving a modified report method.

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50017, 47936 Under some circumstances, modifying Report Publisher default groups would permanently alter the list of groups available to the report editor.

50010 The PDA Reference display plot (in Review) displayed a jagged pattern due to an XML reading error.

45274 The Message Center no longer displays details in the Email tab when incorrect credentials are used.

47964 The limit for the number of projects in the tree view has been increased from 10000 to 65000.

47638 Following an application timeout, unlocking the 6-button Empower window required that you authenticate twice. Now, you need only authenticate once to unlock all application windows.

41501 GC syringe size is now an available field in the Report Publisher application.

44289 PC COM ports now support control of the Agilent 6890.

45618 Empower control of the Agilent 6890 GC now supports the 7693A autosampler. The following requirements must be met in order to support the 7693 autosampler on a 6890 GC:

• Updated 6890 firmware. The 6890A and 6890 “Plus” require firmware revision A.03.08. The 6890N requires firmware version N.06.07

• An updated autosampler controller kit (G4526A) for the 6890 GC. The G4526A 6890 Upgrade Kit is available in three versions:

– Opt 001 is for a 6890A (inlet cover and G4517A External ALS controller box)

– Opt 002 is for a 6890 plus (inlet cover and G4516A Internal ALS controller board)

– Opt 003 is for a 6890N (inlet cover only)

• The updated 6890A and 6890 Plus are compatible only with the 7693 ALS. Once updated, the 6890 GC will no longer be compatible with the 7683.

Restriction: You cannot use the 7683 and 7693 autosamplers on the same 6890 GC.

Requirement: The 6890 GC must have either one or two 7683 injectors with a G2613A or G2913A controller and no firmware update, or one or two 7693 injectors with a G4526A controller and updated GC firmware.

Important: While the 7693 injector is capable of making 6 different "steps" when setting an injection volume (for example, using a 10 uL syringe allows the injector to inject 0.2, 1.0, 2.0, 3.0, 4,0, or 5.0 microliters), the 6890 GC does not have the capability to access step number 6. When used with a 6890 GC, the 7693 injector functions as a "5 step" injector.

43281 You can now modify system policies when LDAP mode is enabled without having to change the authentication mode back to local.

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44625 You can now create a local login account while in LDAP mode.

45746 You can now enable the use of LDAP authentication without using SSL.

50504 When running in LDAP mode, choosing a Toolkit application from the Project window menu sometimes produced a login failure. This behavior is corrected in Empower 3 FR2.

50515,50516 In the Empower 3 System Administrator's Guide, the process to recover the database was updated to correct errors.

40895 The processing server would exit unexpectedly if results were processed in a project that contained GPC distribution custom fields with inter-sample labels.

38980 The columns in an exported file from a GPC distribution report are now aligned.

49298 In the Empower SystemsQT for Software IQ, the Pass/Fail reviewer and approver text is no longer shown when performing an electronic sign off.

47376 Printing an instrument method or post run report no longer causes information to overlap in the footer.

47008 In the channel description field of 2D channels table, the 3D channel polarities have been added after the extracted channel name.

44100, 44313 You can now perform cross-channel quantitation using the component set in the Curve Reference column in the Processing Method Component table.

41556 The Method Set Editor now provides expanded smoothing level choices for MS processing methods and MS derived channels. In addition, COmponent Detection Algorithm (CODA) analysis is available. You apply the CODA algorithm in the processing method to reduce noise in MS data. Data processed using this algorithm results in a new 3D channel that can reveal peaks previously hidden by noise.

40908, 45573 You can now perform batch processing using MS data (all types) with real time 3D baseline automatic subtraction.

42038 Online Help for Empower Database properties was corrected to distinguish between the tablespace management capabilities built into Empower 3 Personal and those available for Empower 3 Workgroup and Enterprise, which use Oracle Enterprise Manager to manage tablespace.

47815 For non-FAT projects, the "Modify Report Scaling Only" privilege was not applied when opening the Properties dialog box for a plot. This privilege is now applied.

47846 In the QuickStart Interface, clicking away from the Method Set editor could cause the application to exit unexpectedly.

48851 There is no longer a difference between the scan number observed in Review compared to the scan number observed in Reporting, when an MS offset is used in the processing method.

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48969 Under certain circumstances, it was possible to delete a locked custom field.

49995,50238, 50386

In response to USP 35 chapter <621>, Chromatography, effective 01 December 2012, as well as changes to chapter 2.2.46, Chromatographic Separation Techniques, of EP 7.06, the signal-to-noise calculation was modified:

• USP s/n is still calculated as H/h, but the determination of H and h has been changed to be the same as it is for the EP and JP s/n calculations. The default width of the region used to calculate h (the Half Height Multiplier) remains 5.

• EP s/n continues to be calculated as H/h, but the default width of the region used to calculate h (the Half Height Multiplier) is now 5 instead of 20.

48889 The initial project quota for a cloned subproject is now the same as the project quota of the source subproject.

Issues fixed in Method Validation:

Issues fixed in Method Validation


39018, 42271, 40505, 40470, 42272

In the Specificity test, you can now specify the Significance and Assessed Field in the Component Type table in the Processing Parameters.

39883 You can now specify the channel used for the linearity test.

41430 The "Stability by Time" test no longer displays a red X when a channel name did not exist.

41192 You can now calculate a Slope Ratio against a different component. In the Linearity Comparison test, in addition to 2 channels, you can specify 2 component type names (Component Type 1 and Component Type 2), one for each curve (these component types can be either the same type or different types).

40772, 41834, 42272, 47020, 47575, 47980, 50245

You can now use real (numeric) fields from all peak types as the Assessed Field in all validation tests except Linearity, Linearity Comparison, and LDL/LQL Determination (including Accuracy). These fields are available as long as the option controlling them is enabled in the project. The options that control peak fields include System Suitability, PDA, MS, CE/CIA, GPC, GPCV, LS, and Dissolution.

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42191, 45864, 45885

Level values that start with numbers are now sorted separately as number values and placed in the list before level values that do not start with numbers. If multiple level values start with the same number, they are sorted first as numbers and then sorted using the text after the number. Example: The levels 80%, 100% and 120%, that were listed as 100%, 120%, and 80% when ordered as strings, are now listed as 80%, 100%, and 120% when ordered as numbers.

41003 You can now set the the Relative Assessed Field % threshold based on the new impurity processing values.

42069 Filter Validation, Specificity and Stability results can be held to an acceptance criterion of total number of impurity peaks set to zero, indicating that no impurity peaks are observed.

41002 You can now sum all degradation products in Filter Validation, Specificity, and Stability testing using the new Impurity Processing feature in the processing method.

39548 44659 45079

You can now assess the matrix effects on the recovery of impurities and drug substances from the drug product matrix on the analytical performance and characteristics of a method.

42818,45081 When performing a Robustness test, you can now select one-factor-at-a-time instead or a multi-factor Design of Experiment.

46855, 44479 You can now configure an Intermediate Precision/Repeatability test based on Japanese Ministry of Health, Welfare and Labour (MHWL) guidance.

40943 Group peaks are no longer excluded from MVM processing.

42717 The results calculated from a Robustness test now include the theoretical range for each numerical factor where the p-value will pass.

42887 In MVM, you can now control how multiple injections and multiple preparations are averaged.

39096 Each result that does not meet its MVM acceptance criteria is now shown as faulted.

41984, 42756 In the Overall Study Status field within Validation Manager, the status of Study Complete is now shown as either “Study Complete – All Tests Pass Acceptance Criteria” or “Study Complete with exceptions”.

40494 You can now print Method Validation results directly to SDMS after the results are signed off.

42065,42067 You can now set acceptance criteria based on various Component Type and Level options for the Relative Peak limits.

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42066 When validating an impurity method, the RRF calculated in a Linearity test can now be calculated relative to the main component.

41076 For stability and filter validation, all peaks types have been added to the Relative Peak table.

41258,41852, 45078

For Stability and Filter Validation tests, the % change, relative % area and relative % recovery are calculated.

40917 You can now calculate the stability Reference Ratio = Assessed Field / Reference Assessed Field.

42453 For the Intermediate Precision test, Empower calculates the Pooled SD and Pooled %RSD values. These values are listed in the ANOVA tables in the Error (or Intra) row as the SD and %RSD values (respectively).

42913 Specificity Testing can now calculate results when peaks are missing.

40561, 40615, 40983

Additional fit types are now available for assessing linearity.

Issues fixed in Empower Toolkit

Issues fixed in Empower Toolkit


41315 When using the InstConfig operator in the Empower Toolkit Instrument object, a connection to the instrument is no longer required.

42152 When using the Empower Result viewer to search enumerated custom fields, the operator mtkEQ or mtkNEQ returned incorrect results. This has been corrected.

49106 You can use a new Toolkit function, Instrument::System Information, to return a list of systems associated with a specified Empower node.

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Known software issues in this release The following tables describe known software issues and workarounds for Empower 3 Feature Release 2. The PCS (Product Change System) numbers identify software issues that Waters personnel monitor within a system change request tracking tool.

• Data analysis and processing

• System configuration and project management

• Installation, administration, and instrument control software

• Reporting

• Empower software application components

• Method Validation Manager

• Empower Toolkit

• Empower Online Information System

Known issues in data analysis and processing

Known issues in data analysis and processing:


51446 When you view a method set that contains more than one channel using the same processing method, then proceed to the processing method view, and then proceed to Browse Project, QuickStart may exit unexpectedly. Workaround: Do not save the processing method from the method view. Instead, click Browse Project, and then click Yes when prompted to save the method. If you are not saving the method, proceed to the method set view, and then return to the processing method view before selecting Browse Project.

51268 Extracting a mass spec spectrum, when on a PDA channel, extracts a spectrum at that time for each of the 3D MS channels in the order that the channels appear in the 3D channel table. The software then selects the first 3D MS channel in the 3D channel table as the selected channel. If you want to extract a chromatogram from a different 3D MS channel, you must select it first.

51287 In rare cases, when performing CODA, 3D blank subtract and baseline correction on 3D MS continuum data, small artifacts in displaying the spectra can occur. The effect is exacerbated with the spectra used for 3D blank subtract or baseline correction are of high intensity, which is not representative of noise in the spectrum. Use CODA, 3D blank subtract and baseline correction on centroid data only. Continuum data can be viewed as centroid data when needed.

47206 When stacking a multi-channel 2D chromatogram that contains fractions, and those fractions are wide such that they cover the entire chromatogram, when you click an area to zoom that is inside a fraction, zooming does not work.

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49551 The Component Editor may allow you to save changes to a processing method when errors exist in the Component table. Because Empower software imposes stricter cross-channel referencing rules, during processing, existing processing methods may have invalid cross-channel references, resulting in a Q74 processing code. In order for Empower to detect errors in the Component table, while editing the method, you must access the Component table at least once, before saving the processing method. Doing so enables Empower software to verify the component information.

49835 When performing background processing and printing from an Empower client, do not use a printer queue that displays a dialog box to enter a file name. When running in the background as a local system, the dialog box is not available to the desktop. Important: Do not perform this workaround while you are acquiring data from the client computer. Also, this workaround prevents you from accessing the acquisition system remotely. Workaround: Stop WatersService and set it to "manual".

49985 A derived channel created from two other 2D channels may produce different integration results than expected based on the integration of each of the other channels. Tip: Combining 2D channels works best if both channels have the same data rate. If the combined channels do not have the same data rates, peak integration will change. When this happens, a P23 processing code is added to the Result Code field.

50639 When processing a sample set that includes several diagnostic channels, and then reviewing the data in the Review window, the results reflect only the data from the detector channels, not the diagnostic channels. When processing data that includes diagnostic channels, you must use the table in the method set to specify the additional channels you want to process, along with a processing method. If you use only a processing method, or use a processing method that you saved in a method set, without specifying the channels to process in the table, Empower software does not process the diagnostic channels.

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50903 When you identify a component in the 3D Component table whose parameters fall outside of the criteria for a peak, the Components table and Mass Analysis spectra are blank. An empty mass spectrum also occurs if you do not override the channel for the component. For example, when there is no MS data at the retention time of the peak or when you manually extract spectra when there is no MS data at the extraction time. An empty PDA spectrum also occurs when the main result is not a PDA result or when you manually extract spectra when there is no PDA data at the extraction time. Background: During quantitation or calibration, the spectra and Base Mass from the MS 3D channel that has the highest intensity mass spectrum is overridden with the component's MS 3D channel's spectra and Base Mass. If the component's MS 3D channel is not found, a P40 processing code: "Problem setting the Base Mass and spectra for this peak. Cannot find the 3D MS channel specified by the user" is added to the peak. The peak’s Base Mass, scan number, and spectra are cleared. If the component's MS 3D channel is found, and an apex spectrum cannot be extracted, a P48 processing code: "Problem using the 3D MS channel specified by the user to set the Base Mass and spectra for this peak" is added to the peak. The peak’s Base Mass, scan number, and spectra are cleared. "

51000 In the Processing Method Wizard, when you click “yes” to include the channel in the Components table, and continue on to name peaks using their RRT value, on the page with Name and Retention time, the peak name may exceed the 30-character limit, preventing you from proceeding to the next Wizard page. Rationale: The software does not truncate the auto-generated name, as that name may not be meaningful to you or other users. Solution: You can modify the auto-generated name to one that is meaningful to you, and that is within the 30-character limit.

51150 In the Processing Method editor, the 3D Channel table presentation is inconsistent because it sizes to fit the data in the table. If you did not enterany components in the Component table on Components tab, the 3D Channel table showed only column headers. The column headers size only to their content, while the rest of the table is empty. If the table contains components, then it displays a row for each component.

51259 When % Adjusted Area, % w/w, or % Area against the Main Component is used in a custom field that is the impurity response, the impurity response value is0 until the custom field is calculated.

51387 An MS/PDA injection cannot be deleted after background processing with the Enable 3D MS check box selected. Workaround: Close the Processing Monitor window, and then wait 5 to 10 minutes before deleting the injection.

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51399 Processing data using either CODA or MS 3D Subtract creates a temporary channel. The channel ID for the temporary channel is referenced in the result and in the audit trail for the result. However, the temporary channel is not viewable.

Known issues in system configuration and project management

Known issues in system configuration and project management:


48526 In a client/server or RAC environment, when starting a project back-up from a client computer, if the listener on the server disconnects or is shut down, the project backup is unable to continue because it cannot access the database to complete the process. In some cases an error message appears, indicating that that the export process failed, and in some cases, Configuration Manager may exit unexpectedly.

49904 When planning to upgrade a large number of projects, review the system resources on the server to ensure that you do not use up disk space for either the archive log area or the Oracle data files. Also, ensure that you do not use up the 9 index and the 9 User tablespace files, each of which is a maximum of 20GB. Large numbers of projects can take time to upgrade, but you can minimize this by monitoring resources on the server. Waters also recommends that you archive older projects, prior to upgrading active projects.

50068 When creating a standard project, and copying view filters, methods, preferences, and custom fields from an MVM project into the newly created standard project, a “copy from project” error occurs. Rule: Anytime you create a new project from another project, you must set the tablespace quota large enough to accommodate the methods, custom fields, and other such items. Recommendation: Set the size of the new project quota to at least 140MB.

50897 Status of LDAP testing with SSL and non-SSL configurations. The following LDAP configurations have been tested:

• Windows Active directory – non-SSL • Windows Active Directory – SSL • Non-Windows Active Directory – non SSL

Non-Windows Active Directory with SSL has not been tested.

50987 The Audit Trail message for the Toolkit error code 468 is incorrect. Incorrect message: “The user “User A” is logged on from 1 location”. Correct message: “The user “User A” is logged on from more than one location.”

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Known issues in system configuration and project management:


51126 The Empower SQT project may not generate results in an OQ project, and may produce error messages from Configuration Manager. Rationale: In a client/server environment, this situation can occur when two operations access the same database object at the same time, which generates an Oracle deadlock. For example, running an SQT while another user is running a process that accesses the same object in the same project. Recommendation: If the SQT does not produce results, verify that no other user is accessing the Empower project and repeat the SQT.

51422 The Empower project window may lock when copying certain sample sets from one project into another project. Rationale: This can occur when using Red Hat Enterprise Linux as the Empower database server, and when multiple channels refer to the same vial. Workaround: Close the Project window and then open it again. Attempt to copy the sample sets again.

Known issues for installation, upgrade, administration, and instrument control software

Known issues for installation, upgrade, administration, and instrument control software:


48913 Installing an Empower 3 FR2 client on the Windows XP operating system (SP3), using a Lenovo M57 computer can cause the PC to freeze. To prevent this problem, before you install Empower 3 FR2 on a Lenovo M57 computer, turn off the Windows firewall, and remove the antivirus software from the computer. Then, install the Empower 3 FR2 client software on the computer.

48917 During a project restoration, when the system prompts you to update the project to the next point release, if you click multiple times in the dialog box, the dialog box may display a “not responding” status, and a message indicating that MFC is not responding. Workaround: Wait for the dialog box to respond and for the Finish button to become active.

49459 When using traditional packed GC columns with the Purged Packet inlet, use column dimensions of zero (0) and place the GC into Pressure Control mode. In the instrument method, specify either the Constant Pressure or Ramped Pressure technique.

50122 The Waters Deployment Manager does not install the Instrument Control Software for Waters 2420 and Waters 2465 on the server. Workaround: Install the ICS for the Waters 2420 and Waters 2465 using the installer included with the ICS, not the Waters Deployment Manager.

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50519 When attempting to start the “Enterprise Manager Web Console” from the Empower Start menu, nothing appears. The Console is unable to access Oracle Enterprise Manager (OEM). This problem occurs as a result of the security fix, KB2661254 that Microsoft released to fix security holes in smaller certificates. To resolve the OEM issue, Waters recommends that you disable this security fix for the entire system. Both solutions disable mandatory 1024 (minimum) certificates. This solution was suggested by both Microsoft and Oracle.

50625 The first attempt to run an ICS driver push installation on Windows XP starts, and then exits without logging any error messages and without successfully completing the installation. This situation also occurs when push installing ICS drivers on Citrix server PS 4.5. Solution: After the first attempt to push install ICS drivers on Windows XP or a Citrix server PS 4.5, reboot the system, and then rerun the ICS push installation. The installation finishes successfully.

50705 To ensure that you can verify files successfully, after removing the software, you must reboot the computer before you uninstall the Agilent ICF Support software. After you reboot the computer, do these tasks:

1. From the Start menu, click All Programs > Empower > Remove Waters Instrument Component Software.

2. Click Remove. 3. Select the product you want to remove, and then click Next. 4. Follow the prompts to remove the ICS (instrument component software)

from your system. Result: The registry and new CRC checksums are updated for the Empower installation. No Oracle or system files are affected. Rule: Removing Waters support for the Agilent ICF does not remove the Agilent ICF itself. You can remove Agilent ICF from the Windows Control Panel using the Add/Remove Programs utility on Windows XP or the Programs and Features on Windows 7.

50777 When upgrading to Empower 3 FR2 from base Empower 3 or Empower 3 SR1, the first time you log onto Empower, an Oracle error, “904: “OQMVMCOMM”:invalid identifier” may appear in the Message Center. The error message appears only the first time a user logs onto Empower. After the Empower database completes the update to database version 7.20, the error no longer appears.

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51102 During an upgrade of the Empower software, the body of the Upgrade Status dialog box can appear blank, with the title showing, “Database Upgrade (Not Responding)”. This can happen if you pause the pointer over or click on the “progress” dialog box. The upgrade is still progressing, but the dialog box stops showing this progress. Workaround: To view the current status of the upgrade, use a text editor to open the log file located in Empower\Script\updatadatabase.log. This log file shows the status of the upgrade at the time that you open the file. Close and then reopen the log file to see an updated status.

51265 When archiving an audit trail to text, only the first 1000 items in the audit trail are placed in the file. When restoring the binary archive to offline, it contains the full number of lines. Workaround: To archive all system audit trail entries to text, set the Max Rows value to a number that is greater than the number of rows in the table. Click Update. Archive to Text should now generate a file with all the entries.

Known issues in reporting

Known issues in reporting:


47206 When stacking a multi-2D channel chromatogram that contains fractions, and those fractions are wide such that they cover the entire chromatogram, when you click an area to zoom and that area is inside a fraction, zooming does not work.

51097 If you acquired data from a W3100 instrument using an Empower software version prior to Empower 3, you cannot report the Comprehensive Status. This message appears: 'Comprehensive Status report group contains information that doesn't match the data being reported'.

51125 The MS 3D Channel Component table is not shown in the default Processing Method report. The "MS 3D Channel Name (Description)" field is included in the Component table and is the same as that displayed in the MS 3D Channel Component table.

51221 When previewing data in a report, tables may overlay the chromatogram. Rationale: When placing report groups next to each other horizontally across the report method page, if at least one of these groups generates a data mismatch error, the error can affect the placement of other report groups beside it. This sometimes causes report groups to overlap in the Preview window and in printouts. Workaround: You can avoid this problem by modifying the report method, and repositioning the report groups such that they are not placed side-by-side on the page.

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Known issues in reporting:


51315 In the Korean and Chinese versions of Empower software, the Analytics Viewer legend font size is too big to fit within the legend box.

51391 In the Review window, the field “MS Match Score” is a field that is always blank. You can view the MS Match Score on two tabs:

• In the Results windows, accessed from the Review window, in the MS Library Match tab

• On the Library Match tab in the Spectrum Review window

51447 When reporting the MS Combined spectrum Triple Plot, no legend is displayed on the report.

Known issues in Empower software application components:

Known issues in Empower application components:


51467 In the ConnectionsAQT English protocol folder on the media is empty. Workaround: The Chinese, Japanese, and Korean protocol folders contain the missing protocol file in all languages.

51446 When you view a method set that contains more than one channel using the same processing method, then proceed to the processing method view, and finally proceed to Browse Project, QuickStart may exit unexpectedly. Workaround: Do not save the processing method from the method view. Instead, click Browse Project, and then click Yes when prompted to save the method. If you are not saving the method, proceed to the method set view, and then return to the processing method view before selecting Browse Project.

51392 In the Japanese version of Empower, in the Group column in the Result Audit Viewer, the following items appear in English: ProcMethLC, SampleSetMethodDB InstMethDB MethSet

51062 For localized systems, the Analytics Viewer “Start Date” and “End Date” controls show the text "Select a date" in English when the control does not contain a value.

50864 Save preferences in the Compare windows does not work.

50208, 50209 You cannot log onto a new session using Open Access or QuickStart if your Pro interface login is locked out.

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Known issues in Empower application components:


49314 For optimum performance, use Empower Enterprise software over a Wide Area Network (WAN) with a latency of 200 milliseconds or less.

Known issues in Method Validation Manager

Known issues in Method Validation Manager:


51462 During Specificity testing, the main component is incorrectly faulted for Relative Resolution and Absolute Value of Relative Resolution in the Relative Peaks Table because the values are blank.

51530 When there is an invalid reference in relative criteria, a value of "-50,000" is displayed instead of a blank value without an error message. Workaround: In the table properties in Preview/Publisher, select Report Values with Formulas to assist in troubleshooting relative criteria assessments.

50975 In Method Validation Manager reporting, both the LDL and LQL validation fields appear erroneously as being available for plotting on a trend plot.

50905 When restoring MVM projects from versions of Empower prior to Empower 3 FR2 that contain Validation Studies, the study status field shown in the Project application may not show the actual study status while the validation study is open in the Validation Manager, until you save the study. In some cases, creating new validation results may be required to update the field.

50805, 50995 When a Validation Study shows a new study status, such as "Study Complete - No Criteria", that study status does not appear in Preview/Publisher window when using a report method or report group created prior to Empower 3 FR2 (or when selecting "Use a Report Method that was generated to be appropriate for the selected data"). In such cases, you can add the Study Status field to the report using Report Publisher.

50984 Some faults only appear in the Relative Peak table and do not appear in the data and summary tables. Refer to the Validation Result table for these types of faults.

51013 With the addition of the new Study Status Field, the first time you open previously-processed studies, a “Save Results” window appears because MVM is updating this field. Click OK. The results are not altered, reprocessed, or changed. Only the Study Status Field is updated. You can view data as usual in both Validation Review and Preview.

51152 Pass/Fail criteria for the new % Change fields for Stability and Filter Validation are assessed as-is, without determining the absolute value of the % Change. Set criteria using the ABS formula as needed.

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51232, 51320 If you chose to report Relative Acceptance Criteria in a separate table in MVM Reports, the table does not distinguish between the Criteria table for criteria defined in Per Component Type and in Per Component Type Per Level fields.

51236 In some cases, Relative Criteria information may appear in both the Peak table and in the Validation Result table.

51237 When using Relative Criteria, the "Fault on Target" selection is available but not applied when selected.

51241 Unlike entries in the Processing method, it is possible to overwrite the Lower and Upper Limits calculated from the % Range value without clearing the entry in the % Range column in the Processing and Acceptance Criteria tab in the Validation Test Parameter Window. It is recommended that the review of the test configuration include an assessment of the Lower and Upper Limits in addition to the % Range value.

51276 Because the Grubbs Test fields are commonly blank during a typical outlier test workflow (either the Cochran test passed or did not have a specification), blank Grubbs Test fields will not cause a data fault.

51278 When performing the Linearity Comparison test, the referenced Linearity Test results must be results from the Linearity of the Method processing. Otherwise the message, “Validation Result incomplete” appears after Validation Processing.

51292 Summary-type functions are not supported in Relative Criteria for LDL/LQL Determination Tests unless the method of determination is Signal-to-Noise because of the type of data that is generated using the other methods of determination.

51294 Relative Criteria for the Peak or Result fields is not supported in the LDL/LQL Determination Tests unless the method of determination is Signal-to-Noise because of the type of data that is generated using the other methods of determination.

51337 When a formula in a Relative Criteria data field (not a Result field) has a summary function inside of a summary function, the criteria formula calculator does not generate a value.

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51346 In the Parameters dialog box of any validation test, on the Processing and Acceptance Criteria tab, you can initially specify a fixed number of component types and a fixed number of acceptance criteria in the table. You can create additional rows when you want to specify more component types or acceptance criteria. Here are some techniques for creating more rows:

• If you want to create a row when there is already a partial row visible at the bottom of the table, click in any field in the partial row. A scroll bar should appear next to the table, indicating that a row has been added to the table.

• If you want to create a row when there is no partial row at the bottom of the table, click a non-enumerated field in the last row, and then press the down arrow key. A scroll bar should appear next to the table, indicating that a row has been added to the table.

Exception: For some validation tests, the table may only contain enumerated fields. It may not be possible to add a row to such a table.

51349 If you attempt to change the test name of a legacy validation test in Validation Manager, all further interactions with the user interface will display an error message. When this happens, close, and then reopen, Validation Manager.

51352, 51367 In Report Publisher, the Stability Table Properties dialog box has a Results tab. If you click Help, the message, “Help Error ‘Cannot find the requested help topic’” appears. Many of the validation test specific report groups do not have context-sensitive Help. Alternative: From the Help menu, click Empower Help topics, which opens the Empower Online Information System. On the Search tab, search for the information that you need.

51353 Reports for validation results that report the Criteria table produce a message stating, “Criteria Table – table contains no data” under these conditions:

• No criteria were set for the validation test

• Only absolute or range type acceptance criteria were specified

If the validation test contains any relative acceptance criteria, then the message does not appear.

51357 In the Acceptance Criteria tables for any validation test, you can enter any number of relative acceptance criteria with the same field type, field name, and component type. If you attempt to mix an absolute or range type acceptance criterion with relative acceptance criteria, and all of the criteria have the same field type, field name, and component type, the message “You cannot have two rows with the same component type, field type, and component name in the Acceptance Criteria tables” appears. The message should read: “You cannot have an absolute acceptance criteria row with the same component type, field type, and component name as another row in the Acceptance Criteria table”.

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51373 In Chinese versions of the Empower Report Publisher, the LegacyFilterOverlayComponent report group, found under Method Validation Groups > Filter Validation Groups > Filter Validation Plots, is missing. In Chinese versions of the Empower Report Publisher, in the Manage Defaults dialog box (under Edit > Manage Defaults), the following default methods are missing in the list of default methods (in the Load Default Method section on the Default Methods tab).

• Default Val Legacy Stability

• Default Val Legacy Specificity

• Default Val Legacy Filter Validation

51374 In Japanese versions of the Empower Report Publisher, the Legacy Specificity Chromatograms report group, found under Method Validation Groups > Validation Chromatograms, is missing. In Japanese versions of the Empower Report Publisher, in the Manage Defaults dialog box (under Edit > Manage Defaults), the following default methods are missing in the list of default methods (in the Load Default Method section on the Default Methods tab).



• Default Val Legacy Filter Validation

51375 In Korean versions of the Empower Report Publisher, the translated version of the Legacy Specificity Chrom Data report group, found under Method Validation Groups > Validation Test Data Tables, is missing. The English version is available. In Korean versions of the Empower Report Publisher, in the Manage Defaults dialog box (under Edit > Manage Defaults), the following default methods are missing in the list of default methods (in the Load Default Method section on the Default Methods tab).



• Default Legacy Filter Validation

51420 When entering formulas as part of relative acceptance criteria, some error messages that appear may be unclear in the context of Method Validation because these messages were inherited from the custom field formula calculator.

51421 When you review LDL/LQL determination test results in Validation Review, options to show relative acceptance criteria information in the table are unavailable. Tip: You can report the criteria information using Report Publisher.

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Known issues in the Empower toolkit

Known issues in the Empower toolkit:


49102 Toolkit cannot access the message center password.

51363 Authentication failures through the Empower Toolkit are not associated with a user account. Login attempts are kept locally, which is appropriate for a single user but if a second user attempts to log in before the first user either fails the maximum attempt or successfully logs on, the second user’s login attempts are attributed to the first user.

Known issues in the Empower Online Information System

Known issues in the Empower Online Information System:


49459 Online Help explains the use of GC Column Dimensions for Packed Columns in an Empower GC instrument method. Agilent recommends using no column dimension values for packed columns and only using Constant Pressure or Ramped Pressure for flow control with packed columns. This information has been added to the Column tab topic for the 6890 GC. Recommendation: When using traditional packed GC columns with the Purged Packed inlet on a GC, use column dimensions of zero (0) in order to place the GC into Pressure Control mode. In the instrument method, specify either the Constant Pressure or Ramped Pressure technique.

51060 In Empower Analytics, you can schedule scans using the Windows Task Scheduler, specifying the program name AnalyticsSetup.exe located in the Empower/Bin directory. Start only one job at a time, per database. Many online resources contain information on the Windows Task Scheduler. This information is not in the Empower online Help.

51386 When creating relative criteria for the left and right side of a formula, the screen name is called "New Custom Field Wizard - Formula Entry." If you request Help (F1 or the Help button), the Help content incorrectly uses the name “Custom Field Wizard”.

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Program files modified in this release The following program files in the Empower\Bin directory were modified for Empower 3 Feature Release 2:

File name Description

AutoArchive.exe The AutoArchive application.

Cmgr.exe The Configuration Manager application.

Empower.exe The main Empower application.

InstrumentServer.exe The Instrument Service application.

Mil0.dll Contains base objects which implement database connection, security, user and user type objects, etc.

Mil1.dll Contains base objects which implement higher level objects such as methods, results, etc.

Mil2.dll Contains base objects which implement higher level objects including data processing, integration, calibration, etc.

Mil3.dll Contains objects which implement higher level objects such as reporting groups and display graphics.

MilTK.dll Contains basic Toolkit objects.

OQ.exe The Operations Qualification application.

ProcSrvr.exe The Processing Server application.

Quickset.exe The Run Samples application.

QuickStart.exe The QuickStart application.

Report Publisher.exe The Report Publisher application.

Review.exe The Review application.

WatersService.exe The Waters Service

VerifyOpt.exe The Verify Options application.

AnalyticsObjects.dll Contains objects for the Empower Analytics application

AnalyticsSetup.exe Analytics Setup application

Waters.Empower.AnalyticsViewer.exe

Waters Empower Analytics Viewer application

ShowMeHelpSynchronizer.dll Contains objects for the Empower Show Me Help

English Language Directory (Empower\Bin\en)

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AutoArchiveRes.exe Resources for Auto Archive (English)

CmgrRes.dll Resources for Configuration Manager (English)

CompareRes.dll Resources for Compare (English)

DconvertRes.dll Resources for Dconvert (English)

EmpowerRes.dll Resources for the Empower application (English)

ImmdsrvRes.dll Resources for Immd server (English)

ImpexpRes.dll Resources for Import export application (English)

InEditorRes.dll Resources for Instrument Editor application (English)

InstrumentServerRes.dll Resources for Instrument Server application (English)

MantuneRes.dll Resources for Manual Tune application (English)

Mil0Res.dll Resources for Mil0 (English)

MilresRes.dll General resources (English)

MilTkRes.dll Toolkit resources (English)

msdiagRes.dll Resources for the msDialog (English)

mseditorRes.dll Resources for the MS Editor application (English)

MsgCenterRes.dll Resources for the Message Center application (English)

MtkCtrlRes.dll Resources for the Toolkit Control (English)

Open Access Res.dll Resources for the Open Access application (English)

optintRes.dll Resources for the OptInt application (English)

OqRes.dll Qualification resources (English)

PdacalibRes.dll Resources for the PDA calibration application (English)

pdadiagRes.dll General resources (English)

pmeditorRes.dll Toolkit resources (English)

ProcMonRes.dll Resources for the Processing Monitor application (English)

ProcSrvRes.dll Resources for the Processing Server application (English)

ProjectRes.dll Project resources (English)

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QuicksetRes.dll Quickset resources (English)

QuickStartRes.dll QuickStart resources (English)

Report PublisherRes.dll Resources for the Report Publisher application (English)

restoreDBRes.dll General resources (English)

ReviewRes.dll Resources for the Review application (English)

RPTViewerRes.dll Resources for the Report Viewer application (English)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (English)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (English)

SSEditorRes.dll Resources for the Sample Set Editor application (English)

SysmonRes.dll System Monitor resources (English)

update2487Res.dll General resources (English)

ValidationManagerRes.dll Validation Manager resources (English)

ValidationReviewRes.dll Validation Review resources (English)

VerifyOptRes.dll Verify Opt resources (English)

WatersEmailServiceRes.dll Waters Email Service resources (English)

Japanese Language Directory (Empower\Bin\ja)

AutoArchiveRes.exe Resources for Auto Archive (Japanese)

CmgrRes.dll Resources for Configuration Manager (Japanese)

CompareRes.dll Resources for Compare (Japanese)

DconvertRes.dll Resources for Dconvert (Japanese)

EmpowerRes.dll Resources for the Empower application (Japanese)

ImmdsrvRes.dll Resources for Immd server (Japanese)

ImpExpRes.dll Resources for Import export application (Japanese)

InEditorRes.dll Resources for Instrument Editor application (Japanese)

InstrumentServerRes.dll Resources for Instrument Server application (Japanese)

ManTuneRes.dll Resources for Manual Tune application (Japanese)

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Mil0Res.dll Resources for Mil0 (Japanese)

MilresRes.dll General resources (Japanese)

MilTkRes.dll Toolkit resources (Japanese)

msdiagRes.dll Resources for the msDialog (Japanese)

msEditorRes.dll Resources for the MS Editor application (Japanese)

MsgCenterRes.dll Resources for the Message Center application (Japanese)

MtkCtrlRes.dll Resources for the Toolkit Control (Japanese)

Open Access Res.dll Resources for the Open Access application (Japanese)

optintRes.dll Resources for the OptInt application (Japanese)

OqRes.dll Qualification resources (Japanese)

PdacalibRes.dll Resources for the PDA calibration application (Japanese)

pdadiagRes.dll General resources (Japanese)

pmeditorRes.dll Toolkit resources (Japanese)

ProcMonRes.dll Resources for the Processing Monitor application (Japanese)

ProcSrvRes.dll Resources for the Processing Server application (Japanese)

ProjectRes.dll Project resources (Japanese)

QuicksetRes.dll Quickset resources (Japanese)

QuickStartRes.dll QuickStart resources (Japanese)

Report PublisherRes.dll Resources for the Report Publisher application (Japanese)

restoreDBRes.dll General resources (Japanese)

ReviewRes.dll Resources for the Review application (Japanese)

RPTViewerRes.dll Resources for the Report Viewer application (Japanese)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (Japanese)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (Japanese)

SSEditorRes.dll Resources for the Sample Set Editor application (Japanese)

SysmonRes.dll System Monitor resources (Japanese)

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update2487Res.dll General resources (Japanese)

ValidationManagerRes.dll Validation Manager resources (Japanese)

ValidationReviewRes.dll Validation Review resources (Japanese)

VerifyOptRes.dll Verify Opt resources (Japanese)

WatersEmailServiceRes.dll Waters Email Service resources (Japanese)

Waters.Empower.AnalyticsViewer.resources.dll

Waters Analytics Viewer resources (Japanese)

Korean Language Directory (Empower\Bin\ko)

AutoArchiveRes.exe Resources for Auto Archive (Korean)

CmgrRes.dll Resources for Configuration Manager (Korean)

CompareRes.dll Resources for Compare (Korean)

DconvertRes.dll Resources for Dconvert (Korean)

EmpowerRes.dll Resources for the Empower application (Korean)

ImmdsrvRes.dll Resources for Immd server (Korean)

ImpExpRes.dll Resources for Import export application (Korean)

InEditorRes.dll Resources for Instrument Editor application (Korean)

InstrumentServerRes.dll Resources for Instrument Server application (Korean)

ManTuneRes.dll Resources for Manual Tune application (Korean)

Mil0Res.dll Resources for Mil0 (Korean)

MilresRes.dll General resources (Korean)

MilTkRes.dll Toolkit resources (Korean)

msdiagRes.dll Resources for the msDialog (Korean)

msEditorRes.dll Resources for the MS Editor application (Korean)

MsgCenterRes.dll Resources for the Message Center application (Korean)

MtkCtrlRes.dll Resources for the Toolkit Control (Korean)

Open Access Res.dll Resources for the Open Access application (Korean)

optintRes.dll Resources for the OptInt application (Korean)

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OqRes.dll Qualification resources (Korean)

PdacalibRes.dll Resources for the PDA calibration application (Korean)

pdadiagRes.dll General resources (Korean)

pmeditorRes.dll Toolkit resources (Korean)

ProcMonRes.dll Resources for the Processing Monitor application (Korean)

ProcSrvRes.dll Resources for the Processing Server application (Korean)

ProjectRes.dll Project resources (Korean)

QuicksetRes.dll Quickset resources (Korean)

QuickStartRes.dll QuickStart resources (Korean)

Report PublisherRes.dll Resources for the Report Publisher application (Korean)

restoreDBRes.dll General resources (Korean)

ReviewRes.dll Resources for the Review application (Korean)

RPTViewerRes.dll Resources for the Report Viewer application (Korean)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (Korean)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (Korean)

SSEditorRes.dll Resources for the Sample Set Editor application (Korean)

SysmonRes.dll System Monitor resources (Korean)

update2487Res.dll General resources (Korean)

ValidationManagerRes.dll Validation Manager resources (Korean)

ValidationReviewRes.dll Validation Review resources (Korean)

VerifyOptRes.dll Verify Opt resources (Korean)

WatersEmailServiceRes.dll Waters Email Service resources (Korean)


Waters Analytics Viewer resources (Korean)

Chinese Language Directory (Empower\Bin\zh-CHS)

AutoArchiveRes.exe Resources for Auto Archive (Chinese)

CmgrRes.dll Resources for Configuration Manager (Chinese)

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CompareRes.dll Resources for Compare (Chinese)

DconvertRes.dll Resources for Dconvert (Chinese)

EmpowerRes.dll Resources for the Empower application (Chinese)

ImmdsrvRes.dll Resources for Immd server (Chinese)

ImpExpRes.dll Resources for Import export application (Chinese)

InEditorRes.dll Resources for Instrument Editor application (Chinese)

InstrumentServerRes.dll Resources for Instrument Server application (Chinese)

ManTuneRes.dll Resources for Manual Tune application (Chinese)

Mil0Res.dll Resources for Mil0 (Chinese)

MilresRes.dll General resources (Chinese)

MilTkRes.dll Toolkit resources (Chinese)

msdiagRes.dll Resources for the msDialog (Chinese)

mseditorRes.dll Resources for the MS Editor application (Chinese)

MsgCenterRes.dll Resources for the Message Center application (Chinese)

MtkCtrlRes.dll Resources for the Toolkit Control (Chinese)

Open Access Res.dll Resources for the Open Access application (Chinese)

optintRes.dll Resources for the OptInt application (Chinese)

OqRes.dll Qualification resources (Chinese)

PdacalibRes.dll Resources for the PDA calibration application (Chinese)

pdadiagRes.dll General resources (Chinese)

pmeditorRes.dll Toolkit resources (Chinese)

ProcMonRes.dll Resources for the Processing Monitor application (Chinese)

ProcSrvRes.dll Resources for the Processing Server application (Chinese)

ProjectRes.dll Project resources (Chinese)

QuicksetRes.dll Quickset resources (Chinese)

QuickStartRes.dll QuickStart resources (Chinese)

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Report PublisherRes.dll Resources for the Report Publisher application (Chinese)

restoreDBRes.dll General resources (Chinese)

ReviewRes.dll Resources for the Review application (Chinese)

RPTViewerRes.dll Resources for the Report Viewer application (Chinese)

SetArchDatabaseRes.dll Resources for the Set Archive Database application (Chinese)

SetEmailDatabaseRes.dll Resources for the Set Email Database application (Chinese)

SSEditorRes.dll Resources for the Sample Set Editor application (Chinese)

SysmonRes.dll System Monitor resources (Chinese)

update2487Res.dll General resources (Chinese)

ValidationManagerRes.dll Validation Manager resources (Chinese)

ValidationReviewRes.dll Validation Review resources (Chinese)

VerifyOptRes.dll Verify Opt resources (Chinese)

WatersEmailServiceRes.dll Waters Email Service resources (Chinese)


Waters Analytics Viewer resources (Chinese)

The following Waters files in the Empower\Bin\ directory were rebuilt for this release. These files were not modified.

Rebuilt file name Description

andims.dll Contains ANDI mass spectrometry library objects.

CmgrLib.dll Contains the Configuration Manager library.

Compare.exe The Compare application.

dconvert.exe The application that restores pre-Millennium 3.0 data.

EthernetIeee.dll Contains all the control objects necessary to connect and use the National Instruments Ethernet to IEEE converter box.

ImmdSrvr.exe Contains immediate background processing reporting and exporting support.

impexp.dll The Import/Export Library

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InEditor.exe The Instrument Editor application.

Interop.OPTINTLib.dll C Sharp support library

IPalisade.dll Contains the Palisade mass spectrometry library.

ManTune.exe The Manual Tune application.

MillServices.dll Contains definitions for the Millennium user interface.

milp.dll Contains base objects which implement higher level objects including data processing, integration, calibration, etc.

Milres.dll Common resources.

msdiag.exe The TMD Diagnostics application.

mseditor.exe The Method Set Editor application.

msgcenter.exe The Message Center application.

MtkCtrl.dll Contains Toolkit control objects.

netcdf.dll Contains low level processor format objects.

Open Access.exe The Open Access application.

OptInt.dll Contains licensing and option objects.

Pdacalib.exe The PDA Calibration application.

Pdadiag.exe The PDA Diagnostic application.

pmeditor.exe The Processing Method Editor application.

procmon.exe The Processing Monitor application.

project.exe The Project application.

restoredb.exe The Restore Database application.

RptViewer.exe The Report Viewer application.

setarchdatabase.exe The Set AutoArchive database application.

SetEmailDatabase.exe The Set E-Mail database application.

Sseditor.exe The Sample Set Editor application.

StoreSrv.dll Contains Storage Server classes.

StoreSrv.exe The Storage Server application.

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StoreSrvProxy.dll Contains Storage Server proxy stubs.

SysMon.exe The System Monitor application.

Update2487.exe Firmware updates for the 2487 Detector.

ValidationManager.exe The Validation Manager application.

ValidationReview.exe The Validation Review application.

WatersEmailService.exe The Waters E-mail service.

Waters.Licensing.Wizard.exe The Waters Licensing Wizard application.

Waters.UI.WatStyle.dll The Waters Licensing UI style objects.

Waters.UI.WatTreeView.dll The Waters Licensing UI tree view objects.

Waters.UI.WatValidator.dll The Waters Licensing UI validation objects.

The following support files in the Empower\Bin directory were rebuilt for this release. These files were not modified


InstrumentServerps.dll Instrument Server proxy stub library

memlib32.dll Library support dll.

pallib32.dll Library support dll.

pbmlib32.dll Library support dll.

pltlib32.dll Library support dll.

reflib32.dll Library support dll.

ulblib32.dll Library support dll.

UpdateDBUtils.dll Support library

wlylib32.dll The Wiley library support dll.

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Test configurations Empower 3 Feature Release 2 software was tested on the following system configurations.

Windows database server

Operating system and service pack: Windows Server 2008 R2 SP1 64-bit, Enterprise Edition,IE9

Windows Hotfixes:

KB981391, KB981392, KB977236, KB981111, KB977238, KB982861, KB977239, KB2592687, KB981390, KB2386667, KB2425227, KB2484033, KB2488113, KB2505438, KB2506014, KB2506212, KB2506928, KB2509553, KB2511250, KB2511455, KB2515325, KB2522422, KB2529073, KB2530548, KB2533552, KB2536275, KB2536276, KB2541014, KB2544893, KB2545698, KB2547666, KB2552343, KB2560656, KB2563227, KB2564958, KB2570947, KB2574819, KB2584146, KB2585542, KB2603229, KB2604115, KB2607047, KB2608658, KB2618451, KB2620704, KB2620712, KB2621440, KB2631813, KB2636573, KB2640148, KB2643719, KB2644615, KB2645640, KB2647753, KB2653956, KB2654428, KB2655992, KB2656356, KB2658846, KB2659262, KB2660075, KB2661254, KB2667402, KB2676562, KB2685811, KB2685813, KB2685939, KB2688338, KB2690533, KB2691442, KB2698365, KB2699779, KB2705219, KB2706045, KB2709630, KB2709981, KB2712808, KB2718704, KB2719857, KB2724197, KB2726535, KB2729094, KB2729452, KB2732059, KB2735855, KB2736233, KB2739159, KB2741355, KB2742599, KB2743555, KB2749655, KB2750841, KB2753842, KB2757638, KB2758857, KB2761217, KB2762895, KB2763523, KB2765809, KB2769369, KB2770660, KB2778930, KB2779562, KB2785220, KB2786081, KB2786400, KB976902, KB982018

Operating system and service pack: Windows Server 2008 R2 Standard SP1 (English), 64-bit, IE9

Windows Hotfixes:

KB2032276, KB2079403, KB2158563, KB2207566, KB2249857, KB2286198, KB2296011, KB2296199, KB2305420, KB2345886, KB2347290, KB2360131, KB2362765, KB2385678, KB2386667, KB2387149, KB2388210, KB2393802, KB2416400, KB2416471, KB2419640, KB2423089, KB2425227, KB2436673, KB2442962, KB2443685, KB2446709, KB2446710, KB2447568, KB2454826, KB2467023, KB2467659, KB2483614, KB2484033, KB2487426, KB2488113, KB2492386, KB2497640, KB2503658, KB2503665, KB2505438, KB2506014, KB2506212, KB2506223, KB2506928, KB2507618, KB2508272, KB2508429, KB2509553, KB2510531, KB2511250, KB2511455, KB2515325, KB2518869, KB2522422, KB2524375, KB2529073, KB2533552, KB2534366, KB2536275, KB2536276, KB2539635, KB2541014, KB2544893, KB2545698, KB2547666, KB2552343, KB2556532, KB2560656, KB2562937, KB2563227, KB2564958, KB2567680, KB2570791, KB2570947, KB2572077, KB2584146, KB2585542, KB2586448, KB2588516, KB2603229, KB2604115, KB2607047, KB2608658, KB2617657, KB2618451, KB2620704, KB2620712, KB2621440, KB2631813

KB2633952, KB2640148, KB2641690, KB2643719, KB2644615, KB2645640, KB2647753, KB2647753, KB2653956, KB2654428, KB2655992, KB2656356, KB2656373, KB2656373, KB2656411, KB2658846, KB2659262, KB2660075, KB2661254, KB2667402, KB2667402, KB2675157, KB2676562, KB2677070, KB2679255, KB2685939, KB2686831, KB2688338, KB2690533, KB2691442, KB2695962, KB2698365, KB2699779, KB2705219, KB2705219, KB2709630, KB2709715, KB2712808, KB2718704, KB2719857, KB2719985, KB2722913, KB2724197, KB2729094, KB2729094, KB2731771, KB2731847, KB2731847, KB2732059, KB2735855, KB2736233, KB2739159, KB2741355, KB2743555, KB2744842, KB2749655, KB2756822, KB890830, KB890830, KB890830, KB890830, KB890830, KB890830, KB890830, KB890830, KB971468, KB972270, KB973525, KB974332, KB974431, KB974571, KB975364, KB975467, KB975560, KB976098, KB976264, KB976662, KB976932, KB977074, KB977236, KB977238, KB977239, KB978207, KB978251, KB978262, KB978506, KB978542, KB978601, KB978637, KB978886, KB979099, KB979306, KB979309, KB979482, KB979538, KB979687, KB979688, KB979916, KB980195, KB980218, KB980232, KB980408, KB980846, KB981111, KB981332, KB981390, KB981391, KB981392, KB981852, KB981957, KB982018, KB982110, KB982132, KB982214, KB982526, KB982799, KB983590, KB2574819, KB2592687, KB2636573, KB2709981

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Solaris database server

Operating system and patch set: Sun® Solaris 10™ Database server with Patchset 10

Packages:

SUNWarc Lint Libraries (usr)

SUNWbtool CCS tools bundled with SunOS

SUNWcsl Core Solaris, (Shared Libs)

SUNWhea SunOS Header Files

SUNWi15cs X11 ISO8859-15 Codeset Support

SUNWi1cs X11 ISO8859-1 Codeset Support

SUNWi1of ISO-8859-1 (Latin-1) Optional Fonts

SUNWlibC Sun Workshop Compilers Bundled libC

SUNWlibm Math & Microtasking Library Headers & Lint Files (Usr)

SUNWlibms Math & Microtasking Libraries (Usr)

SUNWsprot Solaris Bundled tools

SUNWtoo Programming Tools

SUNWxwfnt X Window System platform required fontsHotfixes:

Patches: 20753-06: SunOS 5.10: Microtasking libraries (libmtsk) patch, 139574-03: SunOS 5.10 141414-02 141444-09

RedHat Linux database server

Operating system: Red Hat Linux Server release 6.2

Packages:

binutils-2.20.51.0.2-5.28.el6.x86_64

compat-libstdc++-33-3.2.3-69.el6.x86_64

elfutils-libelf-0.152-1.el6.x86_64

elfutils-libelf-devel-0.152-1.el6.x86_64

gcc-4.4.6-3.el6.x86_64

gcc-c++-4.4.6-3.el6.x86_64

glibc-2.12-1.47.el6.x86_64

glibc-2.12-1.47.el6.i686

glibc-common-2.12-1.47.el6.x86_64

glibc-devel-2.12-1.47.el6.x86_64

glibc-headers-2.12-1.47.el6.x86_64

libaio-0.3.107-10.el6.x86_64

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libaio-devel-0.3.105-2.x86_64

libgcc-4.4.6-3.el6.x86_64

libgcc-4.4.6-3.el6.i686

libstdc++-4.4.6-3.el6.x86_64

libstdc++-devel-4.4.6-3.el6.x86_64

make-3.81-19.el6.x86_64

RedHat Linux RAC database server

Operating system: Red Hat Linux Server release 6.2

Packages:

binutils-2.20.51.0.2-5.28.el6.x86_64

compat-libstdc++-33-3.2.3-69.el6.x86_64

elfutils-libelf-0.152-1.el6.x86_64

elfutils-libelf-devel-0.152-1.el6.x86_64

gcc-4.4.6-3.el6.x86_64

gcc-c++-4.4.6-3.el6.x86_64

glibc-2.12-1.47.el6.x86_64

glibc-2.12-1.47.el6.i686

glibc-common-2.12-1.47.el6.x86_64

glibc-devel-2.12-1.47.el6.x86_64

glibc-headers-2.12-1.47.el6.x86_64

libaio-0.3.107-10.el6.x86_64

libaio-devel-0.3.105-2.x86_64

libgcc-4.4.6-3.el6.x86_64

libgcc-4.4.6-3.el6.i686

libstdc++-4.4.6-3.el6.x86_64

libstdc++-devel-4.4.6-3.el6.x86_64

make-3.81-19.el6.x86_64

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Citrix® server (XenApp™ Server 6.5 Enterprise):

Operating system and service pack: Windows Server 2008 R2 SP1 64-bit, Enterprise Edition

Citrix Latest Hotfix: XA650W2K8R2X64025

Windows hotfixes:

KB2032276, KB2079403, KB2158563, KB2160329, KB2183461, KB2207566, KB2272691, KB2286198, KB2296011, KB2305420, KB2345886, KB2347290, KB2360131, KB2362765, KB2386667, KB2387149, KB2393802, KB2398632, KB2416471, KB2416472, KB2419640, KB2423089, KB2425227, KB2442962, KB2454826, KB2467023, KB2468871, KB2483614, KB2484033, KB2487367, KB2488113, KB2492386, KB2505438, KB2506014, KB2506212, KB2506928, KB2507618, KB2509553, KB2510531, KB2511250, KB2511455, KB2515325, KB2522422, KB2529073, KB2529073, KB2533523, KB2533552, KB2535512, KB2536275, KB2536276, KB2541014, KB2544521, KB2544893, KB2545698, KB2545698, KB2547666, KB2547666, KB2552343, KB2560656, KB2563227, KB2564958, KB2567680, KB2570947 KB2574819, KB2584146, KB2585542, KB2592687, KB2598845, KB2600217, KB2603229, KB2603229, KB2604114, KB2604115, KB2604121, KB2607047, KB2607576, KB2608658, KB2618451, KB2620704, KB2620712, KB2621440, KB2631813, KB2633952, KB2636573, KB2640148, KB2643719, KB2644615, KB2645640, KB2647753, KB2653956, KB2654428, KB2655992, KB2656351, KB2656355, KB2656356, KB2656368, KB2656372, KB2656373, KB2656405, KB2658846, KB2659262, KB2660075, KB2661254, KB2667402, KB2676562, KB2677070, KB2679255, KB2685939, KB2686827, KB2686830, KB2686831, KB2688338, KB2690533, KB2691442, KB2695962, KB2698365, KB2699779, KB2699988, KB2703157, KB2705219, KB2706045, KB2709162, KB2709630, KB2709715, KB2709981, KB2712808, , KB2718704, KB2719857, KB2719985, KB2724197, KB2729094, KB2731771, KB2731847, KB2732059, KB2735855, KB2736233, KB2739159, KB2741355, KB2743555, KB2744842, KB2749655, KB2756822, KB890830, KB890830, KB890830, KB890830, KB890830, KB971468, KB972270, KB974431, KB974571, KB975467 KB975560, KB976264, KB976422, KB976662, KB976932, KB977074, KB977236, KB977238, KB977239, KB978542 , KB978637, KB978886, KB979099, KB979309, KB979482, KB979538, KB979559, KB979683, KB979687 , KB979916, KB980195, KB980218, KB980232, KB980408, KB980436, KB980846, KB981111, KB981332 , KB981391, KB981392, KB981793, KB981852, KB981957, KB982018, KB982018, KB982110, KB982132, KB982381, KB982519, KB982526, KB982632, KB982664, KB982671, KB982799, KB983590, KB978601, KB981390, KB982214

Citrix® server (XenApp™ Server 6.0 Enterprise):

Operating system and service pack: Windows Server 2008 R2 SP1 64-bit, Enterprise Edition

Citrix Latest Hotfix: XA600W2K8R2X64R02

Windows hotfixes:

KB2386667, KB2425227, KB2468871, KB2484033, KB2487367, KB2488113, KB2492386, KB2505438, KB2506014, KB2506928, KB2507618, KB2509553, KB2511250, KB2511455, KB2515325, KB2522422, KB2529073, KB2530548, KB2533552, KB2536275, KB2536276, KB2541014, KB2544893, KB2545698, KB2547666, KB2552343, KB2560656, KB2564958, KB2567680, KB2570947, KB2574819, KB2584146, KB2585542, KB2592687, KB2600217, KB2603229, KB2604121, KB2607047, KB2608658, KB2618451, KB2620704, KB2620712, KB2621440, KB2631813, KB2636573, KB2643719, KB2644615, KB2645640, KB2647753, KB2653956, KB2654428, KB2655992, KB2656351, KB2656356, KB2656373, KB2656405, KB2658846, KB2659262, KB2660075, KB2661254, KB2667402, KB2676562, KB2685811 KB2685939, KB2686827, KB2686831, KB2688338, KB2690533, KB2691442, KB2698365, KB2699779, KB2705219 KB2709630, KB2709981, KB2712808, KB2718704, KB2719857, KB2719985, KB2724197, KB2726535, KB2729094, KB2729452, KB2731771, KB2731847, KB2732059, KB2735855, KB2736233, KB2736428, KB2737019, KB2739159, KB2742595, KB2742599, KB2743555, KB2749655, KB2750841, KB2753842,

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KB2756822, KB2757638, KB2758857, KB2761465, KB2762895, KB2763523, KB2765809, KB2769369, KB2770660, KB2778930, KB2779562, KB2785220, KB2786400, KB890830, KB890830, KB977236, KB977238, KB977239, KB981111, KB981390, KB981391 , KB982018, KB982671, KB2506212, KB2533523, KB2563227, KB2604115, KB2640148, KB2656368, KB2685813, KB2706045, KB2729449, KB2741355, KB2761217, KB2786081, KB981392

Citrix® server (Presentation Server v4.5):

Operating system and service pack: Windows Server 2003 R2 SP2, 32-bit, Enterprise Edition

Citrix Hotfix: PSE450W2K3R07

Windows hotfixes:

KB2079403, KB2115168, KB2121546, KB2141007, KB22295, KB225992, KB2296011, KB2345886, KB2347290, KB2360937, KB2378111, KB2387149, KB2393802, KB2412687, KB2416451, KB2416451, KB2416473, KB2418241, KB2419635, KB2423089, KB2440591, KB2443105, KB2443685, KB2476490, KB2476687, KB2478960, KB2478971, KB2479628, KB2482017-IE7, KB2483185, KB2485376, KB24856, KB2506212, KB2507618, KB2507938, KB2508272, KB2508429, KB2509553, KB2510581, KB2518864, KB2535512, KB2536276-v2, KB2539631, KB2544521-IE7, KB2544893-v2, KB2562937, KB2564958, KB2566454, KB2567053, KB2567680, KB2570222, KB2570791, KB2570947, KB2572069, KB2572069, KB2572073, KB2586448-IE7, KB2592799, KB2641690-v2, KB914961, KB921503, KB923561, KB924667-v2, KB925398_WMP64, KB925398_WMP64, KB925902, KB926122, KB927891, KB929123, KB930178, KB931784, KB931836, KB932168, KB933360, KB933566, KB933729, KB933854, KB933854, KB935839, KB935840, KB936021, KB936357, KB936782, KB938127-IE7, KB938464, KB939653-IE7, KB941202, KB941568, KB941569, KB94164, KB942615-IE7, KB942763, KB943055, KB943460, KB943485, KB944653, KB945553, KB946026, KB946102, KB946457, KB946573, KB947317, KB948233, KB948233v2, KB948496, KB948646, KB949226, KB949777, KB950230, KB950762, KB950974, KB950986, KB951066, KB951113, KB951748, KB952004, KB952069, KB952324, KB952346, KB952883, KB952954, KB953298, KB953298, KB954155, KB954211, KB954550-v5, KB954550-v5, KB954600, KB955069, KB955692, KB955759, KB955839, KB956391, KB956572, KB956802, KB956803, KB956841, KB956844, KB957097, KB958215-IE7, KB958469, KB958481, KB958483, KB958484, KB958644, KB958687, KB958869, KB959426, KB960225, KB960714-IE7, KB960803, KB960859, KB961118, KB961371, KB961371-v2, KB9613, KB961501, KB963707, KB967715, KB967723, KB968389, KB968537, KB968816, KB969059, KB969897-IE7, KB969898, KB969947, KB970238, KB970430, KB970653-v3, KB971029, KB971032, KB971468, KB971557, KB971633, KB971657, KB971737, KB971961, KB972260 IE7, KB972270, KB973346, KB973354, KB973507, KB973540, KB973687, KB973815, KB973825, KB973869, KB973904, KB974112, KB974318, KB974392, KB974571, KB975025, KB975467, KB977165, KB975558_WM8, KB975558_WM8, KB975560, KB975562, KB975713, KB976098-v2, KB976576, KB976769v2, KB977354v2, KB977816, KB977914, KB978037, KB978207-IE7, KB978251, KB978262, KB978338, KB978542, KB978601, KB978695, KB978706, KB979306, KB979309, KB979482, KB979559, KB979683, KB979687, KB979907, KB979907, KB979909, KB980182-IE7, KB980195, KB980218, KB951698, KB980232, KB980436, KB981322, KB981349, KB981793, KB982132, KB982214, KB982381-IE7, MMC30CoreNLSDownlevelMapping, Q954430, Q973688R2-In-bandR2-New-files SP1WIXpsEPSCXpsEPSC

Client:

Operating system and service pack: Windows 7 Enterprise Service Pack 1, 64 bit, IE9

Windows Hotfixes:

KB983590 KB982799 KB982670 KB982665 KB982664 KB982526 KB982519 KB982214 KB982132 KB982110 KB982018 KB981852 KB981793 KB981332 KB981078 KB980846 KB980436 KB980408 KB980302 KB980232 KB980218 KB980195 KB980182 KB979916 KB979688 KB979687 KB979683 KB979538 KB979482 KB979309 KB979306 KB979099 KB978886 KB978637 KB978601 KB978542 KB978262 KB977863 KB977074 KB976902 KB976662 KB976422 KB976264 KB975560 KB975496 KB975467 KB974571 KB974431 KB972270 KB971468 KB971033

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KB890830 KB890830 KB890830 KB890830 KB890830 KB890830 KB890830 KB890830 KB890830 KB2779562 KB2779030 KB2770660 KB2763523 KB2762895 KB2761465 KB2761451 KB2761226 KB2761217 KB2758857 KB2756822 KB2750841 KB2749655 KB2743555 KB2741355 KB2739159 KB2737019 KB2736233 KB2735855 KB2732500 KB2732487 KB2732059 KB2731771 KB2729452 KB2729449 KB2729094 KB2727528 KB2724197 KB2719985 KB2719857 KB2718704 KB2712808 KB2709981 KB2709630 KB2705219 KB2699779 KB2698365 KB2691442 KB2690533 KB2688338 KB2686831 KB2686827 KB2685939 KB2685813 KB2685811 KB2676562 KB2667402 KB2661254 KB2660649 KB2660075 KB2659262 KB2658846 KB2656411 KB2656373 KB2656368 KB2656356 KB2656351 KB2655992 KB2654428 KB2653956 KB2647753 KB2645640 KB2644615 KB2641690 KB2640148 KB2639417 KB2633952 KB2631813 KB2621440 KB2620712 KB2620704 KB2619339 KB2618451 KB2618444 KB2617657 KB2616676 KB2607576 KB2604121 KB2604115 KB2603229 KB2600217 KB2592687 KB2588516 KB2586448 KB2585542 KB2584146 KB2579686 KB2574819 KB2572078 KB2572077 KB2570947 KB2570791 KB2567680 KB2567053 KB2564958 KB2563894 KB2563227 KB2562937 KB2560656 KB2556532 KB2552343 KB2547666 KB2545698 KB2544893 KB2544521 KB2541014 KB2539636 KB2539635 KB2536276 KB2536276 KB2536275 KB2534366 KB2533552 KB2533523 KB2532531 KB2530548 KB2529073 KB2525694 KB2524375 KB2522422 KB2518870 KB2518869 KB2515325 KB2511455 KB2511250 KB2510531 KB2509553 KB2508272 KB2507618 KB2506928 KB2506212 KB2506014 KB2505438 KB2503665 KB2492386 KB2491683 KB2488113 KB2487426 KB2485376 KB2484033 KB2482017 KB2479943 KB2479628 KB2478663 KB2478662 KB2476490 KB2475792 KB2468871 KB2467023 KB2454826 KB2447568 KB2446710 KB2446708 KB2443685 KB2442962 KB2425227 KB2423089 KB2419640 KB2416471 KB2398632 KB2393802 KB2388210 KB2387530 KB2387149 KB2385678 KB2378111 KB2347290 KB2345886 KB2305420 KB2296011 KB2286198 KB2284742 KB2281679 KB2249857 KB2207566 KB2183461 KB2160841 KB2160329 KB2079403 KB2032276

Operating system and service pack: Windows7 Professional SP1, 64 bit, IE9

Windows Hotfixes:

KB971033 KB2305420, KB2393802, KB2425227, KB2479943, KB2484033, KB2488113, KB2491683, KB2492386, KB2503665, KB2505438, KB2506014, KB2506212, KB2506928, KB2507618, KB2508272, KB2509553, KB2510531, KB2511250, KB2511455, KB2515325, KB2522422, KB2529073, KB2532531, KB2533552, KB2536275, KB2536276, KB2541014, KB2544893, KB2545698, KB2547666, KB2552343, KB2556532, KB2560656, KB2562937, KB2563227, KB2563894, KB2564958, KB2567053, KB2567680, KB2570791, KB2570947, KB2579686, KB2584146, KB2585542, KB2586448, KB2603229, KB2604115, KB2607576, KB2616676, KB2618451, KB2619339, KB2620704, KB2621440, KB2631813, KB2640148, KB2644615, KB2645640, KB2647753, KB2653956, KB2654428, KB2655992, KB2656356, KB2656411, KB2658846, KB2659262, KB2660075, KB2660649, KB2661254, KB2667402, KB2676562, KB2685811, KB2685813, KB2685939, KB2690533, KB2691442, KB2698365, KB2699779, KB2705219, KB2709630, KB2712808, KB2718704, KB2719857, KB2726535, KB2727528, KB2729094, KB2729452, KB2732059, KB2732487, KB2732500, KB2736233, KB2736422, KB2739159, KB2741355, KB2742599, KB2743555, KB2749655, KB2750841, KB2753842, KB2756921, KB2757638, KB2758857, KB2761217, KB2762895, KB2763523, KB2769369, KB2770660, KB2773072, KB2779562, KB2785220, KB2786081, KB2786400, KB2789645, KB2790113, KB2790655, KB2791765, KB2799926, KB2807986, KB2808735, KB2813170, KB2813347, KB2817183, KB958488, KB976902, KB976932, KB982018

Operating system and service pack: Windows XP Professional Service Pack 3

Windows Hotfixes:

KB909520 ie7 ie8, KB2183461-IE7, KB2510531-IE8, KB2598845-IE8, KB2618444-IE8, KB2744842-IE8, KB2797052-IE7, KB2797052-IE8, KB2809289-IE7, KB2809289-IE8, KB2817183-IE8, KB923689, KB938127-IE7, KB941569, KB942615-IE7, KB944533-IE7, KB969897-IE7, KB982381-IE8 Q282784 Wdf01009, KB2564958, KB971513, KB888111WXPSP2, KB936929, KB2079403, KB2115168, KB2160329, KB2229593, KB2286198, KB2296011, KB2345886, KB2347290, KB2360937, KB2387149, KB2393802, KB2419632, KB2423089, KB2440591, KB2443105, KB2467659, KB2478960, KB2478971, KB2479943, KB2481109, KB2483185, KB2485663, KB2506212, KB2507938, KB2508429, KB2509553, KB2510581, KB2535512, KB2536276-v2, KB2544893-v2, KB2566454, KB2570947, KB2584146, KB2585542,

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KB2592799, KB2598479, KB2603381, KB2618451, KB2619339, KB2620712, KB2624667, KB2631813, KB2646524, KB2653956, KB2655992, KB2659262, KB2661254-v2, KB2661637, KB2676562, KB2686509, KB2691442, KB2698365, KB2705219-v2, KB2712808, KB2719985, KB2723135-v2, KB2727528, KB2736233, KB2749655, KB2753842-v2, KB2757638, KB2758857, KB2770660, KB2778344, KB2779562, KB2780091, KB2799494, KB2802968, KB2807986, KB2808735, KB2813170, KB2813345, KB2820917, KB923561, KB938464-v2, KB946648, KB950760, KB950762, KB950974, KB951066, KB951376-v2, KB951748, KB951978, KB952004, KB952287, KB952954, KB954459, KB954550-v5, KB954600, KB955069, KB955759, KB955839, KB956572, KB956744, KB956802, KB956803, KB956844, KB957097, KB958644, KB958687, KB958869, KB959426, KB960225, KB960803, KB960859, KB961118, KB961373, KB961501, KB967715, KB968389, KB968537, KB969059, KB969898, KB970238, KB970430, KB971029, KB971657, KB971961, KB972270, KB973507, KB973815, KB973869, KB973904, KB974112, KB974318, KB974392, KB974571, KB975025, KB975467, KB975560, KB975562, KB975713, KB977816, KB977914, KB978037, KB978338, KB978542, KB978601, KB978706, KB979309, KB979482, KB979687, KB980195, KB980218, KB980232, KB980436, KB981322, KB981349, KB981793, KB958488, KB976902, KB976932, KB982018

Standalone/Personal Workstation:

Operating system and service pack: Windows 7 Professional SP1, 64 Bit, IE9

Windows Hotfixes:

KB982861, KB971033, KB2305420, KB2393802, KB2425227, KB2446710, KB2475792, KB2476490, KB2478662, KB2479628, KB2479943, KB2484033, KB2485376, KB2487426, KB2488113, KB2491683, KB2492386, KB2503665, KB2505438, KB2506014, KB2506212, KB2506928, KB2507618, KB2508272, KB2509553, KB2510531, KB2511250, KB2511455, KB2515325, KB2518869, KB2522422, KB2524375, KB2525694, KB2529073, KB2530548, KB2532531, KB2533552, KB2534366, KB2536275, KB2536276, KB2539635, KB2541014, KB2544893, KB2545698, KB2547666, KB2552343, KB2556532, KB2560656, KB2562937, KB2563227, KB2563894, KB2564958, KB2567053, KB2567680, KB2570791, KB2570947, KB2572077, KB2579686, KB2584146, KB2585542, KB2586448, KB2588516, KB2603229, KB2607576, KB2616676, KB2617657, KB2618444, KB2618451, KB2619339, KB2620704, KB2620712, KB2621440, KB2631813, KB2633873, KB2633952, KB2639308, KB2639417, KB2640148, KB2641653, KB2641690, KB2644615, KB2645640, KB2647516, KB2647518, KB2653956, KB2654428, KB2656356, KB2656373, KB2660075, KB2665364, KB2667402, KB2675157, KB2679255, KB958488, KB976902, KB976932, KB982018

LAC/E32 module:

Operating system and service pack: : Windows XP Professional Service Pack 3

Windows Hotfixes:

ie7 ie8, KB2510531-IE8, KB2544521-IE7, KB2647516-IE7, KB2797052-IE7, KB2797052-IE8, KB2809289-IE7, KB2809289-IE8, KB941569 Q282784 Wdf01009, KB2564958 MSCompPackV1 Wudf01000, KB898461, KB2079403, KB2115168, KB2124261, KB2229593, KB2290570, KB2296011, KB2345886, KB2347290, KB2360937, KB2387149, KB2393802, KB2412687, KB2419632, KB2423089, KB2440591, KB2443105, KB2476490, KB2478960, KB2478971, KB2479943, KB2481109, KB2483185, KB2485663, KB2506212, KB2507618, KB2507938, KB2508429, KB2509553, KB2510581, KB2535512, KB2536276-v2, KB2544893-v2, KB2566454, KB2570222, KB2570947, KB2584146, KB2585542, KB2592799, KB2598479, KB2603381, KB2618451, KB2619339, KB2620712, KB2624667, KB2631813, KB2633171, KB2633952, KB2641690, KB2646524, KB2653956, KB2655992, KB2659262, KB2660465, KB2661254-v2, KB2661637, KB2676562, KB2686509, KB2691442, KB2698365, KB2705219-v2, KB2712808, KB2719985, KB2723135-v2, KB2727528, KB2736233, KB2749655, KB2753842-v2, KB2757638, KB2758857, KB2770660, KB2778344, KB2779562, KB2780091, KB2799494, KB2802968, KB2807986, KB923561, KB946648, KB950762, KB950974, KB951376-v2, KB951978, KB952004, KB952287, KB952954, KB953155, KB954459, KB954550-v5, KB956572, KB956744, KB956802, KB956844, KB958644, KB959426, KB960803, KB960859, KB961118, KB961501, KB968389, KB969059, KB970430, KB970483, KB971029, KB971657, KB972270, KB973507, KB973687, KB973815, KB973869, KB973904, KB974112, KB974318,

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KB974392, KB974571, KB975025, KB975254, KB975467, KB975560, KB975713, KB976323, KB977816, KB977914, KB978338, KB978542, KB978601, KB978706, KB979309, KB979482, KB979687, KB981322, KB981997, KB982132, KB982665

Operating system and service pack: Windows 7 Professional SP1, 64 bit

Windows Hotfixes:

KB2032276, KB2281679, KB2284742, KB2296011, KB2305420, KB234588, KB2347290, KB2378111, KB2387149, KB2387530, KB2393802, KB241964, KB2423089, KB2442962, KB2454826, KB2467023, KB2468871, KB247994, KB2483614, KB2484033, KB2488113, KB2491683, KB2505438, KB250601, KB2506212, KB2506928, KB2509553, KB2511250, KB2511455, KB251532, KB2522422, KB2529073, KB2529073, KB2532531, KB2532531, KB253352, KB2533552, KB2535512, KB2536275, KB2536276, KB2541014, KB254489, KB2545698, KB2545698, KB2547666, KB2547666, KB2552343, KB256065, KB2563227, KB2564958, KB2570947, KB2574819, KB2579686, KB258414, KB2585542, KB2592687, KB2600217, KB2603229, KB2603229, KB260411, KB2604115, KB2604121, KB2618451, KB2619339, KB2620704, KB262071, KB2621440, KB2631813, KB2640148, KB2644615, KB2645640, KB264775, KB2653956, KB2654428, KB2655992, KB2656351, KB2656355, KB265635, KB2656410, KB2656411, KB2658846, KB2659262, KB2660075, KB266064, KB2661254, KB2667402, KB2676562, KB2685811, KB2685813, KB268593, KB2688338, KB2690533, KB2691442, KB2698365, KB2699779, KB270521, KB2706045, KB2709630, KB2709981, KB2712808, KB2718704, KB271985, KB2724197, KB2726535, KB2727528, KB2729094, KB2729449, KB272945, KB2729452, KB2732059, KB2732487, KB2732500, KB2735855, KB273623, KB2736418, KB2736422, KB2737019, KB2739159, KB2741355, KB274259, KB2742598, KB2742599, KB2743555, KB2748349, KB2749655, KB275084, KB2753842, KB2756920, KB2756921, KB2757638, KB2758857, KB276121, KB2761465, KB2762895, KB2763523, KB2769369, KB2770660, KB277307, KB2778344, KB2778930, KB2779562, KB2785220, KB2786081, KB278640, KB2789642, KB2789645, KB2790113, KB2790655, KB2792100, KB279705, KB2799494, KB890830, KB890830, KB971033 KB972270 KB97443 KB974571, KB975467, KB975496, KB975560, KB976422, KB97693, KB977074, KB978542, KB979099, KB979309, KB979482, KB97953 KB979687, KB979688, KB980408, KB980846, KB982018, KB98201, KB982132, KB982526, KB982665, KB982670, KB982799

Empower 3 support on VMware® vSphere

Unless noted below, there is no deviation in supported operating systems when Empower 3 is installed in a virtualized environment. Therefore, the following platforms and operating systems are supported by Empower 3 for native and virtual installations.

• Empower database server - Windows Server 2008 R2 Enterprise, 64-bit

• Empower File server - Windows Server 2008 R2 Enterprise, 64-bit

• Empower Clients - Windows 7 Professional or Enterprise, 64-bit; Windows XP Professional SP3, 32-bit

• Citrix® server (includes the Citrix server, license server, farm controller, and webserver) - Windows

• Server 2008 R2 Enterprise, 64-bit, XenApp™ Server 6.0 with client online plug-in version 12

Exception: Acquisition Clients and/or LAC/E32 are not supported for use in a virtual environment.

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VMware vCenter server

Windows Server 2008 Enterprise R2, 64-bit with hotfixes: KB890830, KB2467659 KB2419640, KB2385678, KB2442962 KB2305420, KB2423089, KB2296199, KB2436673, KB2416400, KB2443685, KB2386667, KB2447568, KB981392, KB981111, KB22498571, KB977238, KB977236, KB977239, KB2388210, KB981390, KB981391, KB2345886, KB2296011, KB2079403, KB981852, KB982526 KB2360131, KB2387149, KB2416471 KB979687 KB2160841 KB981957 KB982132 KB2158563 KB979688 KB1262765 KB2416472KB2207566 KB979538 KB2347290 KB982664 KB981550 KB2272691 KB983590 KB2160329 KB2032276KB2079403 KB2183461 KB978886 KB981852 KB982526 KB982671 KB982110 KB980846 KB2286198 KB979099 KB982799

VMware vCenter server v4.1

VMware Update Manager v4.1

SQL 2008 server

Windows Server 2008 Enterprise R2, 64-bit with hotfixes: KB2423089, KB2436673, KB890830, KB4216400, KB2467659, KB2447568, KB2443685, KB2419640, KB2442962, KB2296199, KB2305420, KB2388210, KB2160841, KB2416472, KB2387149, KB981957, KB979687, KB979688, KB982132, KB2296011, KB2345886, KB2416473, KB2416470, KB982671, KB2207566, KB2360131, KB981322, KB2347290, KB981852, KB982799, KB2286198, KB2160329, KB2183461, KB983589, KB978886, KB982214, KB2158563, KB2141007, KB2079403, KB980436, KB2362765, KB968930, KB982525, KB982519, KB982632, KB980195, KB980218, KB982381, KB982536, KB979559, KB976662, KB979910, KB979482, KB981332, KB971961, KB973917,KB978601, KB980248

Microsoft SQL Server 2008

VM Storage Unit

27 x 600GB fiber SCSI (fSCSI) drives in a single disk group

VM Backup Storage Unit

14 x 1.0TB fiber ATA (fATA) drives in a single disk group

VMware ESXi v4.1 servers

The following virtual machines were configured for use across the VMware ESXi servers

Empower 3 Database server virtual machine

Windows Server 2008 Enterprise R2, 64-bit with hotfixes: KB2160841, KB2416472, KB2347290,KB2345886, KB2296011, KB2272691, KB9811111, KB981392, KB977238, KB982132, KB982110, KB981957, KB979688, KB979687 KB979538, KB2416471, KB2398632, KB2387149, KB2362765, KB2360131, KB2207566, KB158563, KB981390, KB977236, KB981391, KB983590, KB982799, KB982664, KB982519, KB982214, KB981852, KB980846, KB980436, KB978886, KB958488, KB2286198, KB2183461, KB2160329, KB2079403, KB2032276, KB982632, KB982381, KB981793, KB981332, KB980408, KB980232, KB980218,KB980195, KB979916, KB979482 KB979309, KB979099, KB978637, KB982214, KB981852, KB980846, KB980436, KB978886, KB958488, KB2286198, KB183461, KB2160329, KB2079403, KB2032276, KB982632, KB982381, KB981793, KB981332

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Citrix Server – XenApp 6 virtual machine

Windows Server 2008 Enterprise R2, 64-bit with hotfixes: KB2160841, KB2416472, KB982666,KB979900, KB2347290, KB2345886, KB2296011, KB2272691, KB981111, KB981392, KB977238, KB982132, KB982110, KB981957, KB979688, KB979687, KB979638, KB2416471, KB2398632, KB2387149, KB2362765, KB2360131, KB2207566, KB2158563, KB981390, KB977239, KB977236, KB981391, KB983590, KB982799, KB982664, KB982519, KB982214, KB981852, KB980846, KB980436, KB978886, KB958488, KB2286198, KB2183461, KB2160329, KB2079403, KB2032276, KB982632, KB982381, KB981793, KB981332, KB980408, KB980232, KB980218, KB980195, KB979916, KB979683, KB979559, KB979482, KB979309, KB979099, KB978637, KB978601, KB978542, KB977074, KB976662, KB976422, KB976264, KB975560, KB975467, KB974571, KB974431, KB972270, KB971468

Empower 3 File Server virtual machine

Windows Server 2008 Enterprise R2, 64-bit with hotfixes: KB2386667, KB982132, KB982110,KB979688, KB979687, KB979538, KB2467659, KB2447568, KB2442962, KB2436673, KB2423089, KB2416471, KB2416400, KB2398632, KB2388210, KB2387149, KB2385678, KB2347290, KB2345886, KB2305420, KB2296199, KB2296011, KB2249857, KB2207566, KB981390, KB977239, KB977238, KB981111, KB977236, KB981392, KB981391, KB2443685, KB983590, KB982799, KB982664, KB982519, KB982214, KB981852, KB980846, KB980436, KB978886, KB958488, KB2286198, KB2183461, KB2160329, KB2079403, KB2032276, KB982632, KB982381, KB981793, KB981332, KB980408, KB980232, KB980218, KB980195, KB979916, KB979683, KB979559, KB979482, KB979309, KB979099, KB978637, KB978601, KB978542, KB977074, KB976662, KB976422, KB976264, KB975560, KB975467, KB974571, KB974431, KB972270, KB971468

Empower 3 Clients virtual machine

Windows 7 Professional, 64-bit with hotfixes: KB2473228, KB2160841, KB976902, KG2454826,KB2419640, KB9835590, KB982799, KB982665, KB982214, KB982132, KB982110, KB981852, KB981332, KB980846, KB980408, KB980232, KB980195, KB979916, KB979900, KB979688, KB979687, KB979538, KB979482, KB979099K, B978886, KB978637, KB978542, KB977074, KB976662, KB975560, KB975496, KB975467, KB974571, KB974431, KB974432, KB972270, KB958488, KB2467659, KB2447568, KB2443685, KB2442962, KB2436673, KB2423089, KB2416471, KB2416400, KB2388210, KB2387149, KB2385678, KB2378111, KB2347290, KB2345886, KB2305420, KB2296199, KB2296011, KB2286198, KB2284742, KB2281679, KB2249857, KB2207566, KB2079403, KB2032276, KB971033, KB978601, KB979309,

Windows XP 32-bit with hotfixes: KB909520, Q282784, KB971513, KB898461, KB2079403, KB2115168, KB2121546, KB2141007, KB2158563, KB2229593 KB2259922, KB2279986, KB2286198, KB2296011, KB2296199, KB2345886, KB2347290, KB2360131, KB2360937, KB2387149, KB2416400, KB2419632, KB2423089, KB2436673, KB2440591, KB2443105, KB2443685, KB2467659, KB915800-v4, KB923561, KB946648, KB950760, KB950762, KB950974, KB951376-v2, KB951748, KB951978, KB952004, KB952287, KB952954, KB954459, KB954550-v5, KB955759, KB956572, KB956744, KB956802, KB956803, KB956844, KB958644, KB958869, KB959426, KB960803, KB960859, KB961118, KB961501, KB967715, KB968389, KB969059, KB970430, KB971657, KB971737, KB971961, KB972270, KB973507, KB973687, KB973815, KB973869, KB973904, KB974112, KB974318, KB974392, KB974571, KB975025 KB975467, KB975560, KB975562, KB975713, KB977816 , KB977914, KB978037, KB978338, KB978542, KB978601, KB978706, KB979309, KB979482, KB979687, KB980195, KB980232, KB980436, KB981322, KB981349, KB981852, KB981957, KB981997, KB982132, KB982214, KB982665,

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Windows 7 Enterprise 64-bit with hotfixes: KB971033, KB2032276, KB2079403, KB2207566, KB2281679, KB2286198, KB2296011, KB2296199, KB2305420, KB2345886, KB2347290, KB2378111, KB2385678, KB2387149, KB2416400, KB2416471, KB2419640, KB2423089, KB2436673, KB2442962, KB2443685, KB2467659, KB958488, KB972270, KB973525, KB974332, KB974431, KB974455, KB974571, KB975364, KB975467, KB975560, KB976098, KB976325, KB976662, KB976749, KB976902, KB977074, KB978542, KB978601, KB978886, KB979309, KB979482, KB979687, KB979688, KB979900, KB979916, KB980195, KB980232, KB980408, KB981332, KB981852, KB982132, KB982214, KB982665, KB982799, KB983590

VMware vSphere v5.0 servers

VM Storage Unit

24 x 600GB iSCSI drives in a single disk group

VM Backup Storage Unit

24 x 600GB iSCSI drives in a single disk group

VMware vCenter server and SQL 2008 server

Windows 2008 Ent R2 SP1 x64 with the following hotfixes:

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VMware vCenter Server 5.0

SQL 2008 Server

Windows 2008 Ent R2 SP1 x64 with the following hotfixes:

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VMware vCenter Server (v5.1 environment only) Windows 2008 Ent R2 SP1 x64 with the following hotfixes:

VMware vCenter Server 5.1

VMware vSphere Update Manager 5.1

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SQL 2008 Server

Windows 2012 Standard x64 with the following hotfixes:

waters release notes · • windows server 2008 r2, enterprise edition with service pack 1, 64-bit...

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