watch out for phishing scams - dubuque bank and trust...favorite tactics – phishing. you might be...

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Watch Out for Phishing Scams Hi – this is Blue and Gold Bank. Can you help verify a transaction? Please login to verify the transaction: www.blueeandgoldbank.com Ok, no problem. Misspelled website URL Top 5 ways fraudsters try to steal your information Cybercriminals are counting on us to be distracted and let our guard down. If we do, they can trick us into handing over our personal or fnancial information using one of their favorite tactics – phishing. You might be familiar with email phishing but it’s not the only type of phishing you could experience. Criminals will also use phone calls, text messages, websites and social media to deploy a phishing scam. Below are some common forms of phishing that you might encounter and the warning signs to look out for. Phone call phishing Warning signs to look out for 1 A phone call from “your credit card company” or “fnancial institution”, typically from someone who works in the “Security and Fraud Department” 2 You are told your card has been fagged for suspicious transactions and you need to prove that you have the card in your possession 3 You are asked to provide the three-digit security code on the back of your payment card, a one-time passcode that was just sent to you, or your PIN Decline Accept 10:47 Blue and Gold Bank Customer Service Email phishing Warning signs to look out for Spelling and grammar errors in the subject line or body of the email No contact information. If something feels suspicious, contact your fnancial institution directly using the phone number on the back of your card Deadline. Sometimes scammers will include a deadline and threaten account suspension to add urgency to override your normal sense of caution Suspicious requests. Visa, like other fnancial institutions, does not contact cardholders to request their personal account information The email address doesn’t match the organization (i.e., irs.net or amazon.mil) The email does not address you by name Suspicious hyperlinks. Avoid clicking on hyperlinks if possible. A single click can cause your computer to become infected with malware Text message phishing Warning signs to look out for There’s a link instead of a phone number to call The text you receive may not contain the name of the bank or any other information The text requests that you log in to your bank account to verify a transaction, enter your PIN, or provide your 3-digit CVV code Website phishing www.blueeandgoldbank.com Email Sign in Forgot your password? Password Spoofed website URL Warning signs to look out for There’s something slightly of about the web address or the actual page. Look for misspelled words, substitutions or updated logos An unusual pop-up on the site that requests that you enter your account information There are HTML links that don’t match their destination Social Media Phishing Warning signs to look out for A friend request from someone you don’t know A post asking you to click on a link that requests personal information Have you encountered a phishing scam? If you experience a phishing scam of any sort that uses Visa’s name, please let us know by emailing us at [email protected]. We appreciate your input and while we can’t respond to each email, we fully investigate each claim to help stop fraud at the source. For more information on phishing and other computer-based scams, visit the National Cyber Security Alliance at https://staysafeonline.org/

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Page 1: Watch Out for Phishing Scams - Dubuque Bank and Trust...favorite tactics – phishing. You might be familiar with email phishing but it’s not the only type of phishing you could

Watch Out forPhishing Scams

Hi – this is Blue and Gold Bank.Can you help verify a transaction?

Please login to verify the transaction: www.blueeandgoldbank.com

Ok, no problem.

Misspelled website URL

Top 5 waysfraudsters tryto steal yourinformation

Cybercriminals are counting on us to be distracted and let our guard down. If we do, theycan trick us into handing over our personal or financial information using one of theirfavorite tactics – phishing.

You might be familiar with email phishing but it’s not the only type of phishing you could experience. Criminals will also use phone calls, text messages, websites and social media todeploy a phishing scam.

Below are some common forms of phishing that you might encounter and the warningsigns to look out for.

Phone call phishingWarning signs to look out for

1 A phone call from “your credit card company” or “financialinstitution”, typically from someone who works in the “Securityand Fraud Department”

2 You are told your card has been flagged for suspicioustransactions and you need to prove that you have the card in your possession

3 You are asked to provide the three-digit security code on theback of your payment card, a one-time passcode that was just sent to you, or your PIN

De cline

Decline AcceptA ccep t

10:47

Blue and Gold Bank

Customer Service

Email phishing Warning signs to look out for

Spelling and grammar errors in the subject line or body of the email

No contact information. If something feels suspicious, contact your financial institution directly using the phone number on the back of your cardDeadline. Sometimes

scammers will include a deadline and threaten account suspension to add urgency to override your normal sense of caution

Suspicious requests. Visa, like other financial institutions, does not contact cardholders to request their personal account information

The email address doesn’t match the organization (i.e., irs.net or amazon.mil)

The email does not address you by name

Suspicious hyperlinks. Avoid clicking on hyperlinks if possible. A single click cancause your computer to become infected with malware

Text message phishing Warning signs to look out for

There’s a link instead of a phone number to call

The text you receive may not contain the name ofthe bank or any other information

The text requests that you log in to your bank accountto verify a transaction, enter your PIN, or provide your3-digit CVV code

Website phishing

www.blueeandgoldbank.com

Email

Sign in

Forgot your password?

Password

Spoofed website URL

Warning signs to look out for

There’s something slightly off about the web address or the actual page. Look for misspelled words, substitutions or updated logos

An unusual pop-up on the site that requeststhat you enter your account information

There are HTML links thatdon’t match their destination

Social Media PhishingWarning signs to look out for

A friend request from someone youdon’t know

A post asking you to click on a linkthat requests personal information

Have you encountered a phishing scam? If you experience a phishing scam of any sort that uses Visa’s name, please let us know byemailing us at [email protected]. We appreciate your input and while we can’t respond to each email, we fully investigate each claim to help stop fraud at the source.

For more information on phishing and other computer-based scams, visit the National CyberSecurity Alliance at https://staysafeonline.org/