GOVERNMENT OF THE DISTRICT OF COLUMBIA

WASHINGTON DCWASHINGTON DCNETWORK TECHNOLOGYNETWORK TECHNOLOGY

OVERVIEWOVERVIEW

NET@EDUNET@EDUFEBRUARY 2006FEBRUARY 2006CHRIS PEABODYCHRIS PEABODY

DEPUTY CTO: NETWORK AND COMMUNICATION SERVICESDEPUTY CTO: NETWORK AND COMMUNICATION SERVICESGovernment of the District of ColumbiaGovernment of the District of Columbia

chris.peabody@dc.govchris.peabody@dc.gov

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Washington DCWashington DC UniqueUnique

City / County / State Governance (all in one)City / County / State Governance (all in one) Executive Office of the MayorExecutive Office of the Mayor

76 Agencies76 Agencies Elected City CouncilElected City Council Independent AgenciesIndependent Agencies

Public SchoolsPublic Schools CFOCFO Water and Sewer Authority (WASA)Water and Sewer Authority (WASA)

Major Federal Oversight and fundingMajor Federal Oversight and funding

Primary business is governmentPrimary business is government No Smokestack industry allowedNo Smokestack industry allowed DHS is having a major impact on cityDHS is having a major impact on city Business is currently very goodBusiness is currently very good

33

Washington DCWashington DC Approximately 500,000 ResidentsApproximately 500,000 Residents

Government presence in over 600 locations Government presence in over 600 locations within the city.within the city.

Major Federal presenceMajor Federal presence

Hub of a major urban metropolisHub of a major urban metropolis Dulles – Baltimore and beyondDulles – Baltimore and beyond

Major SchoolsMajor Schools GU / GWU / American / Catholic / Howard / TrinityGU / GWU / American / Catholic / Howard / Trinity

44

OCTOOCTOwww.octo.dc.govwww.octo.dc.gov

Office of the Chief Technology OfficerOffice of the Chief Technology Officer Formed in 1998 with 4 employeesFormed in 1998 with 4 employees

Over 600 employees & contractors todayOver 600 employees & contractors today

Centralized technology support Centralized technology support All agencies under the MayorAll agencies under the Mayor

Not Independent AgenciesNot Independent Agencies Agencies managed own technology before OCTOAgencies managed own technology before OCTO

Very similar to HECVery similar to HEC

““Worst to First”Worst to First” District Website District Website DC.Gov named DC.Gov named Best of the WebBest of the Web

The portal was named The portal was named Best of the WebBest of the Web by the Center for by the Center for Digital Government, a national research and advisory institute Digital Government, a national research and advisory institute on information technology policies and best practices in state on information technology policies and best practices in state and local governmentand local government

Major ERP initiatives complete or underwayMajor ERP initiatives complete or underway Amazing network and public safety initiativesAmazing network and public safety initiatives

55

OCTOOCTOwww.octo.dc.govwww.octo.dc.gov

Undergoing major transformation right nowUndergoing major transformation right now Moving from entrepreneurs to production programsMoving from entrepreneurs to production programs Major emphasis on transforming contractors to FTE’sMajor emphasis on transforming contractors to FTE’s Network has grown in “smokestacks” Network has grown in “smokestacks”

Major Peabody task is integration of technologyMajor Peabody task is integration of technology Groups are in technical smokestacks Groups are in technical smokestacks

Separate networksSeparate networks Technology programs are in separate smokestacksTechnology programs are in separate smokestacks

Separate people, separate budgets, separate helpdesksSeparate people, separate budgets, separate helpdesks Sound familiar? Sound familiar?

Much like HEC used to be!Much like HEC used to be!

Politics - real politics – plays a major role in Politics - real politics – plays a major role in everythingeverything

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OCTO HAS BEEN VERY BUSYOCTO HAS BEEN VERY BUSY

““In order to great things in the world of In order to great things in the world of technology you need to have 2 very critical technology you need to have 2 very critical things: Great people and lots of money. things: Great people and lots of money. OCTO has been blessed with both over OCTO has been blessed with both over the last few years.”the last few years.”

Suzanne PeckSuzanne Peck CTO - OCTOCTO - OCTO

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DC Gov’t NetworksDC Gov’t NetworksIn-Source Vs Out-SourceIn-Source Vs Out-Source

Most network services were outsourcedMost network services were outsourced CENTREX telephony serviceCENTREX telephony service MAN data circuits all from ILECMAN data circuits all from ILEC Public Safety networks from traditional vendorsPublic Safety networks from traditional vendors Contractors versus FTE’sContractors versus FTE’s

In process of complete reversalIn process of complete reversal Citywide/city owned and managed communications Citywide/city owned and managed communications

networks.networks. Key: District owned and managed Key: District owned and managed Shift from Contractors to FTE’sShift from Contractors to FTE’s

GOVERNMENT OF THE DISTRICT OF COLUMBIA

Ultimate In-Source SolutionUltimate In-Source SolutionBuild it yourself!Build it yourself!

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DC-NET: DC-NET: GoalsGoals

Build and maintain a comprehensive technology network Build and maintain a comprehensive technology network that meets the needs of the that meets the needs of the ENTIRE ENTIRE District GovernmentDistrict Government All voice servicesAll voice services All data Intranet connectivity All data Intranet connectivity Enhance Public Safety applicationsEnhance Public Safety applications

Working group determined that the network must have “at Working group determined that the network must have “at least” these attributes:least” these attributes: Scalable (especially future growth; both size and services)Scalable (especially future growth; both size and services) Highly available, fault-tolerantHighly available, fault-tolerant Minimize total cost of ownership, particularly operational costsMinimize total cost of ownership, particularly operational costs Secure (traffic isolation and privacy)Secure (traffic isolation and privacy) Accommodate the wide variety of network needs and data flow Accommodate the wide variety of network needs and data flow

patterns present in the Districtpatterns present in the District

1010

DC-Net: DC-Net: Unique Architectural Issues in DCUnique Architectural Issues in DC

Different agencies have different data flowsDifferent agencies have different data flows Some have flows that are centralized on an agency Some have flows that are centralized on an agency

HQ or data centerHQ or data center Some have flows that are centralized on the OCTO Some have flows that are centralized on the OCTO

Data Centers Data Centers (different sites than Agency data centers)(different sites than Agency data centers)

Some use site-to-site flows (eg: video conferencing)Some use site-to-site flows (eg: video conferencing)

Multi-agency buildingsMulti-agency buildings Security (and resulting costs)Security (and resulting costs) Addressing and routing hierarchyAddressing and routing hierarchy

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DC-Net: DC-Net: Architectural Issues In The DistrictArchitectural Issues In The District Many agencies require encryptionMany agencies require encryption

Extranet connections need to filter/firewall their traffic Extranet connections need to filter/firewall their traffic before it reaches other agenciesbefore it reaches other agencies

RedundancyRedundancy Different preferences, requirements, budgets, etc.Different preferences, requirements, budgets, etc.

Some agencies are 100% stand-alone, others use Some agencies are 100% stand-alone, others use centralized resources such as e-mailcentralized resources such as e-mail

Bottom Line: Much like a campus, the Districts network Bottom Line: Much like a campus, the Districts network needs and applications differ by agency, by building needs and applications differ by agency, by building and by budget.and by budget.

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DC-NET: DC-NET: Options OverviewOptions Overview Considered a variety of options - variety of approaches:Considered a variety of options - variety of approaches:

Different types of equipment consideredDifferent types of equipment considered Different layers of the OSI model considered for service delivery Different layers of the OSI model considered for service delivery ““Legacy,” “mature,” “state-of-the-art,” and “bleeding edge” Legacy,” “mature,” “state-of-the-art,” and “bleeding edge”

technologies were all consideredtechnologies were all considered Impact of teams ability to effectively manage/administerImpact of teams ability to effectively manage/administer Both point-to-point and shared (cloud) modelsBoth point-to-point and shared (cloud) models

Consistent factorsConsistent factors DC Net should be the transport mechanism not desktop DC Net should be the transport mechanism not desktop All traffic should use SONET as the “convergence layer”All traffic should use SONET as the “convergence layer”

Ethernet over SONET vs. a separate Gigabit Ethernet networkEthernet over SONET vs. a separate Gigabit Ethernet network Ethernet aggregation at the edge of the network for cost savings, Ethernet aggregation at the edge of the network for cost savings,

while maintaining necessary resiliency levels. while maintaining necessary resiliency levels.

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DC-NET DC-NET Fast FactsFast Facts DC Loves Teddy RooseveltDC Loves Teddy Roosevelt

1903 Statute required “the phone company” to provide conduit space for 1903 Statute required “the phone company” to provide conduit space for public safety use. Very powerful discovery!public safety use. Very powerful discovery!

$48 mil multiyear project$48 mil multiyear project Local Capital dollarsLocal Capital dollars Some Federal dollarsSome Federal dollars

Post 9/11 interest in improving communications between Feds, DC and Post 9/11 interest in improving communications between Feds, DC and surrounding areassurrounding areas

Goal is to be self sustaining by FY08 Goal is to be self sustaining by FY08

Approximately 86 employees working on the projectApproximately 86 employees working on the project Currently in “Construction and Production”Currently in “Construction and Production” Final production team should be substantially smallerFinal production team should be substantially smaller

Must maintain fiber splicers - Help Desk specialistsMust maintain fiber splicers - Help Desk specialists

DC-NET currently provides Voice and MAN transportDC-NET currently provides Voice and MAN transport Does not manage LAN/WAN or InternetDoes not manage LAN/WAN or Internet

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DC-NET: DC-NET: Independent Agency?Independent Agency? Plan has been to “spin out” DC-NET into an Plan has been to “spin out” DC-NET into an

Independent AgencyIndependent Agency

This is on again, off again. This is on again, off again. Requires full support from EOM and CouncilRequires full support from EOM and Council

New Mayor elected next yearNew Mayor elected next year Requires “full time “driver””Requires “full time “driver””

Independent agency not “hamstrung” by same Independent agency not “hamstrung” by same “inane Gov’t rules and regulations”“inane Gov’t rules and regulations” Can become an Erate eligible CompanyCan become an Erate eligible Company Can provide services to Federal AgenciesCan provide services to Federal Agencies Can provide services to non-Gov’t entitiesCan provide services to non-Gov’t entities

1515

DC-NET: DC-NET: FiberFiber SONET Fiber planned to all Gov’t locationsSONET Fiber planned to all Gov’t locations

400 – 600 Gov’t sites across the city400 – 600 Gov’t sites across the city Currently at 165 buildingsCurrently at 165 buildings All citywide voice and data services at sites “which make sense” All citywide voice and data services at sites “which make sense”

will eventually be riding these fully redundant SONET ringswill eventually be riding these fully redundant SONET rings

Some fiber deployed direct in Verizon ConduitsSome fiber deployed direct in Verizon Conduits Needless to say, Verizon not been happy about thisNeedless to say, Verizon not been happy about this Have tried unsuccessfully to stop deployment in courts & PSCHave tried unsuccessfully to stop deployment in courts & PSC

Other fiber obtained via CATV Franchise Agreements Other fiber obtained via CATV Franchise Agreements ComcastComcast

23 Additional miles just obtained in “fire zone”23 Additional miles just obtained in “fire zone” Great to have, but hard to integrate into networkGreat to have, but hard to integrate into network

RCN (formerly Starpower)RCN (formerly Starpower)

Some original fiber purchased on IRU’sSome original fiber purchased on IRU’s

1616

DC-NET: DC-NET: Core and Edge electronicsCore and Edge electronics

Cisco 15454's as the core routing hardwareCisco 15454's as the core routing hardware Other than one major software issue, very stableOther than one major software issue, very stable Chosen for it’s carrier class abilitiesChosen for it’s carrier class abilities Chosen because “they’re Cisco” over other vendorsChosen because “they’re Cisco” over other vendors Chosen for it’s ability to support SONETChosen for it’s ability to support SONET

SONET chosen for it’s proven redundancy (circa 2003)SONET chosen for it’s proven redundancy (circa 2003)

Great for T1 HandoffsGreat for T1 Handoffs Lots of Government Applications for T1’s Lots of Government Applications for T1’s

Motorola Radio circuits to Towers (42 of them across the city)Motorola Radio circuits to Towers (42 of them across the city) Voice circuits for ancillary products like ACDVoice circuits for ancillary products like ACD

Cisco 3750’s currently used at edgeCisco 3750’s currently used at edge Edge is almost always at the BDFEdge is almost always at the BDF

1717

DC-NET: DC-NET: Replacing the Legacy ServicesReplacing the Legacy Services Rapidly replacing legacy MAN circuits from VerizonRapidly replacing legacy MAN circuits from Verizon

District has hundreds of Point – Point circuitsDistrict has hundreds of Point – Point circuits T3 through Analog circuits deployed across the cityT3 through Analog circuits deployed across the city

In 2001, over 3500 analog circuits were installedIn 2001, over 3500 analog circuits were installed

Major Frame Relay networks installed todayMajor Frame Relay networks installed today Multiple 45 Mbps at host sitesMultiple 45 Mbps at host sites Independent agencies like DCPS manage their own networkIndependent agencies like DCPS manage their own network

DC Gov still pay’s about $5mil/year for MAN circuits to VerizonDC Gov still pay’s about $5mil/year for MAN circuits to Verizon

DC-NET replacing these circuits as fast as possible DC-NET replacing these circuits as fast as possible Layer 3 MPLS VPN’sLayer 3 MPLS VPN’s Currently offer 2Mbps – 500MbpsCurrently offer 2Mbps – 500Mbps T1’s also providedT1’s also provided Pricing of DC-NET services currently mirrors Verizon fees to Pricing of DC-NET services currently mirrors Verizon fees to

ensure no impact to agency budget.ensure no impact to agency budget. DC-NET “costs” still hard to determine at this phaseDC-NET “costs” still hard to determine at this phase

1818

DC-NET L3-MPLS VPN: DC-NET L3-MPLS VPN: Pros, Cons & VerdictPros, Cons & Verdict

ProsPros L3-MPLS VPN provides all the “usability” benefits of a “Global L3-MPLS VPN provides all the “usability” benefits of a “Global

VLAN” based network without the disadvantagesVLAN” based network without the disadvantages Much more scalableMuch more scalable Much better traffic tuning and optimization toolsMuch better traffic tuning and optimization tools

L3 routing protocols and MPLS Traffic Engineering L3 routing protocols and MPLS Traffic Engineering versus Spanning Tree tuningversus Spanning Tree tuning

ConsCons Adds a degree of complexity to the overall District networkAdds a degree of complexity to the overall District network

VerdictVerdict Provides the optimal mix of flexibility, scalability, control, and Provides the optimal mix of flexibility, scalability, control, and

operational efficiency for a District-wide data networkoperational efficiency for a District-wide data network

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PROPOSED MPLS LAYER 3 VPN SERVICEPROPOSED MPLS LAYER 3 VPN SERVICE Agency Router

PE router imports

Ethernet traffic into MPLS

Provider Edge Routers (PE)

Label Switched Path (LSP)

MPLS cloud on built over Metro

rings

Ethernet

Ethernet VLAN to Metro Ring

2020

DC-NET: DC-NET: Voice PlatformVoice Platform Avaya s8700 is core voice platform. Avaya s8700 is core voice platform.

Redundant servers in two host centersRedundant servers in two host centers Connected via DC-NET SONET fiberConnected via DC-NET SONET fiber MCI (now Verizon) provides PRI + DID numbersMCI (now Verizon) provides PRI + DID numbers

Service provided from 2 CO’sService provided from 2 CO’s

30,000+ phones when complete.  30,000+ phones when complete.  12,000 have been ported12,000 have been ported 25,000 ISDN/CENTREX remain 25,000 ISDN/CENTREX remain

10 – 15% unused inventory discovered during cutovers10 – 15% unused inventory discovered during cutovers

Migration is very, very, VERY challengingMigration is very, very, VERY challenging

Avaya Modular Messaging voicemailAvaya Modular Messaging voicemail Still 10,000 Verizon Optimail boxes not migratedStill 10,000 Verizon Optimail boxes not migrated

2121

DC-NET: DC-NET: TerminalsTerminals Phone terminals have been problematicPhone terminals have been problematic

Legacy ISDN sets retained because of $$Legacy ISDN sets retained because of $$ Most purchased within last 5 yearsMost purchased within last 5 years S8700 platform supports these older setsS8700 platform supports these older sets

Pro’s: Each port on switch supports 2 stationsPro’s: Each port on switch supports 2 stations Con: Antiquated NT1/Power suppliesCon: Antiquated NT1/Power supplies

Are going to start deploying “newer” digital setsAre going to start deploying “newer” digital sets VoIP terminals not “deployable” yetVoIP terminals not “deployable” yet

DC LAN/WAN is separate networkDC LAN/WAN is separate network VoIP could be deployed today at “green field” siteVoIP could be deployed today at “green field” site VoIP strategies are actively being engineeredVoIP strategies are actively being engineered

Bottom line – we’ve got a racehorse fiber Bottom line – we’ve got a racehorse fiber network with world class routing and network with world class routing and switching hardware and last generation switching hardware and last generation terminals.terminals.

2222

DC-NET: DC-NET: Terminal PlansTerminal Plans

Voice terminal plans mirror most large enterprise Voice terminal plans mirror most large enterprise plans:plans: Get out of the “Henry Ford Phone business”Get out of the “Henry Ford Phone business”

Any set you want as long as it’s my black phone…Any set you want as long as it’s my black phone… SIP (of course)SIP (of course) Single number on multiple terminalsSingle number on multiple terminals

EC500 has been available for years, not deployedEC500 has been available for years, not deployed First responder’s anxious for single numberFirst responder’s anxious for single number

HardphoneHardphone Softclient on “rugged - ized” laptop in cruiserSoftclient on “rugged - ized” laptop in cruiser Cellphone Cellphone

Utilize private 700Mhz spectrum to deploy softclients Utilize private 700Mhz spectrum to deploy softclients for first responders and other Gov teams.for first responders and other Gov teams.

2323

DC-NET: DC-NET: NOCNOC

NOC is carrier class / world classNOC is carrier class / world class 24 x 7 x 36524 x 7 x 365 UndergroundUnderground Redundant center in planning stagesRedundant center in planning stages Hub of all .gov technology performance mgmtHub of all .gov technology performance mgmt Actually doing application management not Actually doing application management not

just monitoring & performance mgmtjust monitoring & performance mgmt DC-NET opted to outsource to legacy OCTO DC-NET opted to outsource to legacy OCTO

NOCNOC Critical to DC-NET success because of Critical to DC-NET success because of

mission critical applications on-netmission critical applications on-net

2424

Some $$$$$Some $$$$$

DC has been spending about $8mil/year for DC has been spending about $8mil/year for data circuitsdata circuits

DC has been spending about $15mil/year for DC has been spending about $15mil/year for voice servicesvoice services

Current DCNET expenses $15mil/yearCurrent DCNET expenses $15mil/year Includes major capital build out of fiber/hardwareIncludes major capital build out of fiber/hardware Includes all new software license feesIncludes all new software license fees Includes a lot of people “to build”Includes a lot of people “to build”

““Break Even” on voice:Break Even” on voice: about 18,000 linesabout 18,000 lines Projected expenses post cutovers:$10mil/yrProjected expenses post cutovers:$10mil/yr

2525

DCNET: DCNET: Beyond voice and DataBeyond voice and Data

GOVERNMENT OF THE DISTRICT OF COLUMBIA

District of Columbia District of Columbia E911 Network UpdateE911 Network Update

February 2006February 2006

2727

Direct Connect OverviewDirect Connect Overview 90% complete with modernization of District’s E911 Network90% complete with modernization of District’s E911 Network

8 years ago, DC’s Verizon-managed 9-1-1 system was the worst in the 8 years ago, DC’s Verizon-managed 9-1-1 system was the worst in the country.country.

Verizon’s existing technology is unreliable, slow, expensive, contains Verizon’s existing technology is unreliable, slow, expensive, contains inaccurate data, and has two primary weaknesses:inaccurate data, and has two primary weaknesses: ALIALI Trunking (pathways)Trunking (pathways)

Since then, DC has built fully redundant E911 network infrastructure that Since then, DC has built fully redundant E911 network infrastructure that enables Carriers to “enables Carriers to “Direct ConnectDirect Connect” to the PSAP” to the PSAP All wireless (cellular) carriers have been on the District’s “selective All wireless (cellular) carriers have been on the District’s “selective

router” system for 4 years. 50+% of the traffic to PSAP is cellular.router” system for 4 years. 50+% of the traffic to PSAP is cellular. Wireline carriers are being migrated onto the system now.Wireline carriers are being migrated onto the system now.

System will accommodate VoIP carriers as wellSystem will accommodate VoIP carriers as well 0 calls have been blocked or dropped in 4 years0 calls have been blocked or dropped in 4 years Call delivery and processing has dramatically improvedCall delivery and processing has dramatically improved National Emergency Number Association (NENA) has reviewed the National Emergency Number Association (NENA) has reviewed the

District 911 network and believes the District’s network is how E911 District 911 network and believes the District’s network is how E911 services should be engineeredservices should be engineered Redundant and secure, on a robust network.Redundant and secure, on a robust network.

2828

Direct Connect OverviewDirect Connect Overview 10% Remaining to Finish the Job10% Remaining to Finish the Job

Completing migration of wireline carriers to Completing migration of wireline carriers to selective selective routersrouters With exception of Verizon, all 13 carriers providing With exception of Verizon, all 13 carriers providing

wireline phone service in the District are engaged in wireline phone service in the District are engaged in the process or are connected via the process or are connected via reliable trunksreliable trunks..

So far, Verizon has refused to meet.So far, Verizon has refused to meet. Migrating carriers/calls onto the new UCC telephone Migrating carriers/calls onto the new UCC telephone

systemsystem UCC systems add increased redundancy via back-UCC systems add increased redundancy via back-

up at McMillan (PSCC)up at McMillan (PSCC) Competing the Competing the ALIALI (Automatic Location Identification) (Automatic Location Identification)

serviceservice Texas and Allegheny County, PA have done this.Texas and Allegheny County, PA have done this. Texas passed supporting rules.Texas passed supporting rules.

DC/OUC must complete rulemaking regarding ALI and DC/OUC must complete rulemaking regarding ALI and engineering standards.engineering standards.

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VERIZON NETWORK vs DISTRICT NETWORK

VERIZON NETWORK DISTRICT NETWORK

Accuracy of Records

Records are incorrectRecords are competed, reviewed and revised cooperatively by vendor and Government

Right to Audit Auditing "not allowed" Auditing is continuous

Costs Very expensive Competitively priced rather than monopolistically priced

Network Speed Slow Network Connectivity 15 times faster data retrieval of data than traditional service

RedundancyMultiple single points of failure

Completely redundant

Network Speed Very slow 4.9Kbps analog Very Fast - Digital T1-based network (1.54Mbps)

Costs Very expensive

Less expensive for District. Less expensive for all carriers. Verizon upset due to loss of District revenues and carrier connection fee revenue. District system is FAIR to all carriers because it treats them all the same way.

ScalabilityFor additional monthly service fees

District E911 network has been built to support future VoIP carriers and other first responder applications like video, instant messaging, and remote call taking if needed.

ALI

NETWORK & SYSTEMS

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Unreliable vs Reliable Trunking

E 9-1-1

VerizonTandem

DC 9-1-1Center

Single Point ofFailure - Unreliable

Verizon 9-1-1 System

DC 9-1-1Center - PSCC

DC’s 9-1-1 System

SelectiveRouter 1

SelectiveRouter 1

E 9-1-1

DC 9-1-1Center - UCC

DC-NETFiber

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WASHINGTON DC E911 CURRENT ARCHITECTURE

SS

7

ST

P D

ua

l

Ring

MPD 911 Positions, 15 Call Takers

MPD 16 DispatchersDictaphone

Voice Recording

Demarc

FEMS 7 EMD/Dispatchers

McMillan Dr.Front Entrance

WASA Parking LotRear Entrance

Nortel PBX

Eth

ern

et

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

GOVERNMENT OF THE DISTRICT OF COLUMBIA

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

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* 8 #

1 2 3

4 5 6

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* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

Individual Carrier(s) Responsibility District of Columbia Responsibility

Radio Room

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

7 8 9

* 8 #

1 2 3

4 5 6

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* 8 #

TRU (Telephone Reporting Unit)Positions

Vesta Server

Backup PSAP Note:No ACDNo recording of callsNo ANI/ALINo dedicated trunks

1 2 3

4 5 6

7 8 9

* 8 #

WirelineSubscribers

Wireless ALI Database 1

Wireless ALI Database 2Wireless CarrierTypical Direct Connect

Network Switch(SSP)

ISUP Trunks

Bearer Channels (T-1)

Digital Cross Connect

Digital Cross Connect

D-Marc

STPGateway

SS7 A Links-Dual

D Channels-Dual

WirelineC.O.'s

Wireless Carrier MSC(Mobile Switcing

Center)

STPGateway

Alternate Switch(Massachusetts)

Backup PSAP(Indiana)

Primary PSAP(McMillan)

Statistics

TelephoneRoom

Vesta Server

Ba

ck

up

Ro

uti

ng

Figure 1B

WirelessSubscribers

SS7Gateway

SS7Gateway

ECS-1000Selective Router

ECS-1000Selective Router

3

4

5

5

6

3

4

6

7

8

15

10 11

10 11 12

10 11

Refer to figure indicated#

Note:

Washington DC9-1-1 Wireless

WirelineFinal Network

Original: April 2004Reviewed: June 2005

28 - 9-1-1 CAMA Trunks

VERIZON SINGLE POINTS OF FAILURE

FULLY REDUNDANTDISTRICT NETWORK

32

SD

meridian

northerntelecom

Carrier Remote(2 shelfs)

9-1-1Southwest

Tandem

Voice over(3) T1'sDC -Net

CSU for Voice

SD

meridian

northerntelecom

M-1(Option 61C)

9-1-1 PBX

SD

meridian

northerntelecom

M-1

(Option 81C) 9-1-1 PBX

CSU for Voice

9-1-1 Trunks9-1-1 Trunks

9-1-1AnacostiaTandem

End Office

9-1-

1 W

irel

ess

9-1-

1 La

ndlin

e

9-1-

1 W

irel

ess

9-1-

1 W

irel

ess

9-1-

1 La

ndlin

e

9-1-

1 La

ndlin

e

9-1-1 Wireless

9-1-1 Landline

SD

D LT

SymposiumCall Center

ServerSD

DL T

SymposiumCall Center

Server

Analog Ring Downs 1 Pair from C.O

6161, 1010, 1000 over PRI

DID/DOD

6161, 1010, 1000, 311 Admin over PRI

LAN/WANDC - Net

SD

DLT

NetworkCall Center

Server Switch

Ethernet 100BaseT CAT 5

Ethernet 100BaseT CAT 5

SD

S D

VESTA

Remote/Training8 Positions

MDF MDF

UCC 81CPSCC 61C

Q0 2 4 0:40 1

9-1-1 Reader-Board

Q0 2 4 0:40 1

9-1-1 Reader-Board

Q1 2 4 1:38 1

Non-Public Safety Reader-Board

Non-Public Safety Reader-Board

Q1 2 4 1:38 1

SD

S D

VESTA

9-1-1 / 3-1-1 C.T.(37) Pos.

SD

SD

VESTA &Hansen

Citywide (40) Pos.Citywide Supv. (2) Pos.

SD

S D

VESTA

EMA Specialists (9) Pos.

SD

S D

VESTA

FEMS C.T Supervisor (1) Pos.

SD

S D

VESTA

MPD C.T. Supervisor (2) Pos.

Administrative

Phones(318)

MagIC Server

SD

DLT

MagIC Server

SD

DLT

VESTA-View Server

SD

D LT

ALIDatabase

PSCCVESTA LAN

CAD SpillFrom VESTA

VESTA PDC

VESTA BDC

SD

D LT

SD

D LT

SD

SD

VESTA

Call Taker Positions

Voice over(2) T1's

DC - Net

Local C.O.

T1 for Network ACD traffic

CDR Output

Set Time and Date

CAD SpillFrom VESTA

VESTA PDC

VESTA BDC

SD

D LT

SD

D LT

(1) 1 MB/FBdedicated line for

dial-in access

WWVB or GPS

01:11:09Spectracom

Netclock

UCCVESTA

LAN

UCCVESTA

LAN

UCCVESTA

LAN28.8 or higher Modem Routerfor Mission Control Access

ServiceNETGEAR

* This Visio diagram represents a non-standard installation of VESTA and is for conceptual purposes only . PEI makes no guarantee relative to the functionality of the system as illustrated.

UCCVESTA LAN

Reader BoardComputer

SD

DLT

WASHINGTON DC E911 ARCHITECTURE w/- UCC

33

E9-1-1

http://ucc.octo.dc.gov/ucc/site/default.asp?

34

PROJECT OVERVIEW

• The UCC is a newly constructed state-of-the-art facility that will consolidate the public safety and non-public safety communications functions of the District of Columbia

• The UCC will house the call centers for 9-1-1, 3-1-1, and 727-1000, the entire Emergency Management Agency (EMA) as well as the Mayor’s Command Center and the Regional Incident Command and Control Center

• Facility is currently under construction with schedule completion in Aug 2006

• UCC Benefits– Emergency Preparedness – Public Safety– Efficiency – Economic Development – Community Revitalization

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• Project Fact Summary– Location St. Elizabeths - East Campus– Site Area 11.8 acres– Building Size 137,000 square feet– Building Height 57 feet– Parking Capacity 260– Building Occupancy 350 (over 24 hr period)– Zoning Designation C-2-B

• Design Features / Criteria– 15% internal expandability– 72 hour self-sustaining capabilities– Fully redundant telecommunications– Fully redundant communications systems with back-up facility– 100 ft. Security Setbacks per Federal Guidelines– Blast / Bullet resistant glass and walls

PROJECT OVERVIEW– KEY FACTS

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DC-NET: DC-NET: Citywide Motorola Radio SystemCitywide Motorola Radio System

42 Towers across the District42 Towers across the District Supports entire First Responder Supports entire First Responder

CommunityCommunity T1 Based ConnectivityT1 Based Connectivity Cutover in a single weekend from VerizonCutover in a single weekend from Verizon Never FailedNever Failed Adding 28 new circuits due to UCC Adding 28 new circuits due to UCC

buildingbuilding

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DC-NET: DC-NET: “Phili Wi-Fi” backbone“Phili Wi-Fi” backbone

Mayor gets calls and Emails every dayMayor gets calls and Emails every day ““Why does DC not have a network like “Phili”?Why does DC not have a network like “Phili”?

Currently exploring “win – win” optionsCurrently exploring “win – win” options Looking for partners Looking for partners

Not sure where the $$ will come fromNot sure where the $$ will come from DC-NET will provide citywide backbone for DC-NET will provide citywide backbone for

network service partnernetwork service partner

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Antenna Site Leases (TALL Program)Antenna Site Leases (TALL Program) (OCTO) manages a program for leasing space on (OCTO) manages a program for leasing space on

government property and buildings to government property and buildings to telecommunications and wireless companies that want to telecommunications and wireless companies that want to install antennas in the District of Columbia. install antennas in the District of Columbia.

Leases may be obtained through the Leases may be obtained through the Telecommunications Asset and Location Leverage Telecommunications Asset and Location Leverage (TALL) program, which is being established in concert (TALL) program, which is being established in concert with the Office of Property Management (OPM). with the Office of Property Management (OPM).

The program currently has over 300 sites available for The program currently has over 300 sites available for antenna installations by lease agreement. antenna installations by lease agreement.

TALL recognizes that the need for new antenna sites in TALL recognizes that the need for new antenna sites in the District of Columbia will grow as existing personal the District of Columbia will grow as existing personal communications services expand and third generation communications services expand and third generation ("3G") wireless services are introduced. ("3G") wireless services are introduced.

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DC-NET: DC-NET: WARNWARN The Wireless Accelerated Responder Network (WARN) The Wireless Accelerated Responder Network (WARN)

is the nation’s first city-wide broadband wireless public is the nation’s first city-wide broadband wireless public safety network.  This pilot network was unveiled in safety network.  This pilot network was unveiled in September 04 and was first operationally used in September 04 and was first operationally used in January, 2005 for the Inauguration followed by the State January, 2005 for the Inauguration followed by the State of the Union. of the Union. 

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DC-NET: DC-NET: WARN Network AttributesWARN Network Attributes

WARN is supported, managed and operated by the WARN is supported, managed and operated by the OCTO Wireless Programs Office (WPO).  OCTO Wireless Programs Office (WPO). 

WARN is a pilot network run on an experimental license WARN is a pilot network run on an experimental license in the 700 MHz band provided by the FCC.in the 700 MHz band provided by the FCC.

WARN consists of 12 radio sites and 200 network WARN consists of 12 radio sites and 200 network devices (i.e. PC cards) that facilitate wireless devices (i.e. PC cards) that facilitate wireless interconnection of Local and Federal public safety mobile interconnection of Local and Federal public safety mobile devices throughout the District of Columbia.  In addition, devices throughout the District of Columbia.  In addition, users of the network can access applications that, users of the network can access applications that, heretofore, were only accessible from the desktop heretofore, were only accessible from the desktop computers.computers.

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DC-NET: DC-NET: WARN Network AttributesWARN Network Attributes Covers 95% of the District Covers 95% of the District

Uplink rate  -- 900 kbps (peak)/300 kbps (average) Uplink rate  -- 900 kbps (peak)/300 kbps (average) Downlink rate -- 3 Mbps (peak)/900 kbps (average) Downlink rate -- 3 Mbps (peak)/900 kbps (average)

Uses Flash/OFRMUses Flash/OFRM

Low latency (30-50ms) Low latency (30-50ms)

Full mobility (communications sustained while device mobile Full mobility (communications sustained while device mobile throughout the city) throughout the city)

Dedicated Public Safety network – no contention with cellular or Dedicated Public Safety network – no contention with cellular or commercial users. commercial users.

All IP network; features include full quality of service (QOS) All IP network; features include full quality of service (QOS) capabilities, and static IP addressescapabilities, and static IP addresses

Single phone # trial being engineered (hardphone/Softphone/Cell)Single phone # trial being engineered (hardphone/Softphone/Cell)

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Spectrum Coalition for Public SafetySpectrum Coalition for Public Safety

The District anticipates that use of this The District anticipates that use of this network, in concert with the activities of network, in concert with the activities of the the Spectrum Coalition for Public SafetySpectrum Coalition for Public Safety, , will help persuade Congress to allocate will help persuade Congress to allocate the spectrum necessary for the the spectrum necessary for the deployment of broadband public safety deployment of broadband public safety networks by state, county and local networks by state, county and local governments. governments. 

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http://www.spectrumcoalition.dc.gov/html/http://www.spectrumcoalition.dc.gov/html/home.htmlhome.html

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Thanks - QuestionsThanks - Questions