warehouse functions

Upload: sheila-ibay-villanueva

Post on 03-Apr-2018

225 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/28/2019 Warehouse Functions

    1/27

    Warehousing Functions

    Warehouses

    Material

    handling

    Storage

    function

    Customer

    service

    Information

    transfer

    Temporary PermanentReceive goods

    Identify goods

    Sort goods

    Despatch to storage

    Hold inventory

    Recall, select goods

    Marshal the shipment

    Despatch the shipment

    Prepare records and

    advices

  • 7/28/2019 Warehouse Functions

    2/27

    Purpose of Warehousing

    To provide desired level of customer service

    at the lowest possible total cost

    It is that part of the firms logistics system that

    stores products (RM, Packing Materials, WIP,FG) at and between point of origin and point of

    consumption and provides info to management

    on the status, condition and disposition of items

    being stored

    Distribution warehousing relates mainly to FG

  • 7/28/2019 Warehouse Functions

    3/27

    Reasons for WarehousingService related Cost related

    Maintain source of supply

    Support customer service

    policies

    Meet changing market

    conditions

    Overcome time and space

    differentials

    Support JIT programs of

    suppliers and customers

    Provide customers with the right

    mix of products at all timesTemporary storage of materials

    to be disposed or re-cycled

    Achieve production economies

    Achieve transportation

    economies

    Take advantage ofQuantity

    Purchase discounts and forward

    buys

    Least Logistics cost for a desired

    level of customer service

  • 7/28/2019 Warehouse Functions

    4/27

    Warehouses

    Support manufacturing

    Mix products from multiple facilities for

    shipment to a single customer

    Break-bulk

    Aggregate

    Used more as a flow-thru point than as ahoarding point

  • 7/28/2019 Warehouse Functions

    5/27

    Distribution Warehousing

    The objective is to set up a network ofwarehouses closest to the customerlocations to service markets better andminimise cost

    Could be C&FA s, depots or distribution centers

    Macro location strategies: Market positioned

    Production positioned Intermediately positioned

  • 7/28/2019 Warehouse Functions

    6/27

    Distribution Center

    Warehouse designed to speed the flow ofgoods and avoid unnecessary costs

    Speeds bulk-breaking to avoid inventory

    carrying costs Helps to centralise control and co-

    ordination of logistics activities

    Products can also be cross-docked (onevehicle to another)

    Market positioned..

  • 7/28/2019 Warehouse Functions

    7/27

    Market Positioned

    Warehouses located nearest to the finalcustomer

    Factors influencing are:

    Ordercycle time

    Transportation costs

    Sensitivity of the product

    Ordersize Levels ofcustomer service offered

    Production positioned.

  • 7/28/2019 Warehouse Functions

    8/27

    Production Positioned

    Warehouses located close to the productionfacilities or supply sources

    Not the same level of customer service as theearlier one

    Serve as points of aggregation / collection forproducts made in a number of plants

    Factors influencing are:

    Perishability of raw materials Number of products in the product mix

    Assortments ordered by customers

    Transport consolidation rates ex; FTL

    In between

  • 7/28/2019 Warehouse Functions

    9/27

    Intermediate Positioned

    Mid point locations between the final customer

    and the producer

    High customer service levels possible even if

    products made in number of units

    Other macro approaches look at cost

    minimisation or cost and demand elements tomaximise profitability

    Transportation management.

  • 7/28/2019 Warehouse Functions

    10/27

    Transportation

    Very important in the Logistics function: Movement across space or distance adds value to

    products

    Transportation provides time and place utility Role of transportation includes:

    Provides opportunity for growth under competitiveconditions

    Deeperpenetration into markets Wider distribution means greater demand

    Can influence product prices favourably

    Principles.

  • 7/28/2019 Warehouse Functions

    11/27

    Transportation Principles

    Continuous flow

    Optimise unit of cargo - stackability

    Maximum vehicle unit capacity utilization

    Adaptation of vehicle unit to volume andnature of traffic

    Standardisation

    Compatibility of unit load equipment

    Minimum ofdead weight to total weight

    Maximum utilization of capital, equipment andpersonnel

    Process.

  • 7/28/2019 Warehouse Functions

    12/27

    The Selection Criteria

    Environmental analysis: shipper, carrier,

    government regulations, public influence

    Deciding objectives

    Selecting mode

    Select transport type within the mode

    Define functions of transport

    Evaluation and control customer perception /satisfaction, best practice benchmarking

  • 7/28/2019 Warehouse Functions

    13/27

    Cost Factors

    Can be product related or market related.

    Product related: density, stowability, ease ordifficulty of handling and liability

    Market related: competition, location of markets,Government regulations, traffic in and out of themarket, seasonality of movements and impacton customer service

    Five prominent modes: Road, rail, air, water and pipeline.

    Sixth one is use of Ropeways

  • 7/28/2019 Warehouse Functions

    14/27

    Customer Service Factors

    Consistency, dependability

    Transit time

    Coverage door-to-door for example Flexibility in handling a range of products

    Loss and damage performance

    Additional services provided

    Reverse logistics

  • 7/28/2019 Warehouse Functions

    15/27

    Reverse Logistics

    Movement of goods from the market or customerback to the company

    The need: Increased awareness of the environment

    Stringent legislation For some it is part of the business

    Profitability of dealing with scrap, surplus

    Surplus, obsolescence can result due to:

    Over optimistic sales forecasts, change in productspecs, errors in estimating material usage, losses inprocessing or overbuying based on incentives

    Comparison of modes

  • 7/28/2019 Warehouse Functions

    16/27

    Advantages of Rail

    Economy more so for goods over long

    distances

    Efficiency of energy

    Reliability not affected by weather

    conditions

  • 7/28/2019 Warehouse Functions

    17/27

    Disadvantages

    Uneconomical forsmall shipments and

    short distances

    Not suitable forremote stations

    Costly terminal handling facilities

    Inflexible time schedules

    Road transport..

  • 7/28/2019 Warehouse Functions

    18/27

    Road Freight Advantages

    Through movement direct from consignor toconsignee, no transshipment

    Flexibility routes and loading routines can be

    easily altered, operate day and night Less capital costs for own fleet + immunity

    from industrial action

    Fast turn-around if articulated units like

    tractors and trailers are used Minimum delays

  • 7/28/2019 Warehouse Functions

    19/27

    Disadvantages

    Susceptibility to weather and road conditions

    in spite of the best protection

    Unsuitability for heavy loads rail transport

    more economical for bulk loads Unsuitability for long distances again the rail

    telescopic rates are more favourable

    Air transport.

  • 7/28/2019 Warehouse Functions

    20/27

    Air Transport Advantages

    Fastermode

    Reduction in cost particularly inventory

    Broad service range

    Increasing capabilities

    Disadvantages:

    High cost

    Weather affects flight conditions

    Limitations on heavy consignments

    Water transport

  • 7/28/2019 Warehouse Functions

    21/27

    Water Transport

    Advantages:

    Mass movement ofbulk

    Lowest freight cost

    Preferred forlong haul of low value commodities Disadvantages:

    Not for quick transit

    Suitable forcertain types on commodities only

    Pipeline.

  • 7/28/2019 Warehouse Functions

    22/27

    Pipeline Movement

    Advantages: Reliable, continuous, all weathertransport

    Low energy consumption hence low cost

    Low maintenance and operating costs

    Underground, no space problem Can traverse difficult terrain

    Minimal transit losses

    Operation round the clock, safe

    Economies of scale double the throughput for only30% additional cost

    Disadvantage is in the investment cost

    Ropeways.

  • 7/28/2019 Warehouse Functions

    23/27

    Ropeways

    Advantages: In hilly or inaccessible areas

    Long and circuitous routes with streams / deepvalleys

    Forcommodities capable of movement in ropewaybuckets

    Short haulages of less than 50 kms

    Areas where other carriers are uneconomical

    Disadvantages: Heavy investments Limitations on size and quantity of haul

    How to decide on the right carrier?

    C i S l ti

  • 7/28/2019 Warehouse Functions

    24/27

    Carrier Selection

    Traffic Related Shipper related Service related

    Length of haul

    Consignment weight

    Dimensions

    Value

    Urgency

    Regularity of

    shipment

    Fragility

    Toxicity

    Perishability

    Type of packingSpecial handling

    required

    Size of firm

    Investment priorities

    Marketing strategy

    Network of

    production and

    distribution

    Availability of rail

    sidings

    Stockholding policy

    Management

    structureSystem of carrier

    evaluation

    Speed (transit time)

    Reliability

    Cost

    Customer relationship

    Geographical coverage

    Accessibility

    Availability of special

    vehicles / equipment

    Monitoring of goods

    Unitisation

    Ancillary services bulkbreaking, storage

  • 7/28/2019 Warehouse Functions

    25/27

    Chart of Relative Merits

    Parameter Weight

    age

    Rail Road Air Water Pipe

    line

    Rope

    way

    Speed 30 5 6 8 4 3 3

    Versatility 10 6 8 5 6 3 2

    Reliability 20 6 8 5 5 7 4

    Availability 10 7 8 5 6 3 2

    Continuity of

    service

    10 6 7 5 5 8 3

    Distribution cost 20 4 5 6 6 7 8

    Total score 10 5.4 6.7 5.1 5.1 5.1 4.0

    Overall ranking 10 2 1 4 5 5 6

  • 7/28/2019 Warehouse Functions

    26/27

    Key Learnings

    Support to customer service has evolved frommaterials management to logistics and to supplychain management

    Production and marketing are the two internalcustomers of Logistics

    Logistics also has a direct impact on thefinancials of a company

    Three important functions of logistics areinventory management, warehousing andtransportation

  • 7/28/2019 Warehouse Functions

    27/27

    Key Learnings

    Inventory directly supports customer servicebut also adds to the cost and has to bemanaged carefully

    Warehousing provides the place utility and

    works as a balance between production andmeeting customer needs

    Transportation supports the place and timeutility and uses different modes to reach the

    products to the consumer Modern day supply chains integrate the

    operations of a firm, its suppliers andcustomers