voting systems assessment project · 2015-11-20 · and certification of the new voting system and...
TRANSCRIPT
VOTING SYSTEMS
ASSESSMENT PROJECT
LOS ANGELES COUNTY REGISTRAR-RECORDER/COUNTY CLERK
VOTER-CENTERED SYSTEM DESIGN
24,911,79010,116,705 6,059,795
88 cities
LOS ANGELES
COUNTY
BACKGROUND
Need to replace existing system• InkaVote Plus extended past its lifespan• Antiquated technology
No system available in the market• County is the largest and most complex election jurisdiction• Regulatory environment has inhibited innovation
Vendor designed/owned systems are designed for profitability, not necessarily voter-needs
GOAL
Design a new voter experience that is voter-centered and sensitive to the human experience
ENGAGING STAKEHOLDERS
Future of Voting Systems Symposium
Public opinion research
User testing
VSAP Advisory Committee and VSAP Technical Advisory Committee
Website and publications
FUTURE OF VOTING SYSTEMS SYMPOSIUM
Partner: CalTech/MIT Voting Technology Project
PUBLIC OPINION RESEARCH
Focus GroupsPartner: CalTech/MIT Voting Technology Project, ISA Qualitative Insights, Atkins Research
County-wide SurveysPartner: CalTech/MIT Voting Technology Project
Community DiscussionsPartners: CalTech/MIT Voting Technology Project, The Braille Center, League of Women Voters
Brainstorming WorkshopsPartners: Election Verification Network, ITIF
Online CrowdsourcingPartner: ITIF Accessible Voting Technology Initiative
USER TESTING
• Hundreds of voters with a diverse range of needs have been engaged
• Targeted component testing as well as overall experience testing
Partners: LA County Quality and Productivity CommissionIDEO
USER TESTING
“I think if the voting machine could talk, it would be much easier for me. Right now it’s down to comprehending ballots. When I try to read ballots, it’s not simple enough for my level…” - Voter with low literacy
“I could understand the audio as if I can see! - Voter with visually impairment
Nancy Mahr (Chair) President League of Women Voters LA County Eric Bauman Chair Los Angeles County Democratic Party Theresa Devoy City Clerk City of Norwalk Efrain Escobedo Vice President of Civic and Public Engagement California Community Foundation Kathay Feng Executive Director California Common Cause Carolyn Fowler Election Protection Board Co-Chair Los Angeles County Democratic Party
Maria De la luz Garcia City Clerk City of Long Beach Ron Hasson President Beverly Hills/Hollywood NAACP Rick Hasen Chancellor's Professor of Law and Political Science UC Irvine School of Law Jaclyn Tilly Hill Chair Emeritus Quality and Productivity Commission Los Angeles County Mimi Kennedy Board Chair Progressive Democrats of California
Deanna Kitamura Senior Staff Attorney Asian Americans Advancing Justice LA Terri Lantz Advocacy Coordinator United Cerebral Palsy Ofelia M. Medina Director of the State of Civic Engagement Policy National Association of Latino Elected and Appointed Officials Mark Vafiades Chair Republican Party of Los Angeles County Holly L. Wolcott City Clerk City of Los Angeles Bryce Yokomizo Adjunct Faculty School of Public Administration California State University, Northridge
ADVISORY COMMITTEE
Henry Balta Senior Associate C.I.O
Los Angeles County
Michael Byrne Professor of Psychology and Computer Science
Rice University
Joshua Franklin IT Specialist, Security
nal Institute of Standards and Natio Technology (NIST)
Diane Cordry Golden Policy Coordinator
Association of Assistive Technology Act Programs
Joseph Lorenzo Hall Senior Staff Technologist
The Center for Democracy and Technology
Brian J.Hancock Director of Testing and Certification U.S. Election Assistance Commission
Jared Marcotte Web Developer
Interface and Interaction Designer
Noel Runyan Personal Data Systems
Owner
Richard Sanchez Chief Information Officer
Los Angeles County
Pamela W. Smith President
Verified Voting Foundation
Charles Stewart III Kenan Sahin Distinguished Professor Political Science
Massachusetts Institute of Technology
Whitney Quesenbery Co-Director
Center for Civic Design
David Wagner Professor of Computer Science
University of California Berkeley
TECHNICAL ADVISORY COMMITTEE
WEBSITE AND PUBLICATIONS
Website
Social Media
Meeting Livestreaming
Quarterly Report
Quarterly Newsletter
STAKEHOLDERS ENGAGED
Date Activity Total
March 11-29, 2010 Countywide Voter Survey - Phone 651
March 16-28, 2010 Countywide Voter Survey - Online 500
March 31 - April 2, 2010 RR/CC Staff Focus Groups 64
April 5-6, 2010; April 29 - May 3, 2010 Registered Voter Focus Groups 100
April 29 - June 8, 2010 Pollworker Survey - Online 1,100
May 7-11, 2010 Local Election Officials Focus Groups (City Clerks) 26
July 21, 2010 Community Discussion- Language Groups 9
August 11, 2010 Community Discussion- Voter Integrity Groups 9
September 20, 2010 Community Discussion- Disability Groups 6
January 24- March 28, 2012 Online Open Innovation Challenge 154
January25- February 23, 2012 AVTI Brainstorming Workshops 32
March 30, 2012 Election Verification Network (EVN) Conference Session 24
April 5-6, 2012 RR/CC Staff Brainstorming Workshops 25
January 27-February 1, 2014 Atkins Research Focus Groups 95
February 5, 2015 User Testing Session - General Population 5
February 27, 2015 User Testing Session - Spanish Speakers, Seniors 57
March 3 and 26, 2015 User Testing Session - Visually Impaired 5
April 29, 2015 User Testing Session - Election workers 22
May 26, 2015 User Testing Session - Seniors 27
May 28, 2015 User Testing Session - Veterans with Disabilities 40
May 28, 2015 User Testing Session - Spanish Speakers, Visually Impaired 39
May 30, 2015 User Testing Session - Korean Speakers, young voters 39
May 30, 2015 User Testing Session - General Population 39
November 9-20, 2015 Vote By Mail User Testing 76
November 20, 2015 Vote By Mail Focus Group UCPLA 10
TOTAL 3154
Partnerships
Guiding Principles
KEY TO SUCCESSFUL VOTER ENGAGEMENT
LATEST PROPOSED DESIGN
PROJECT TIMELINE
2009 2011 20162010 2019
Phase I: Public
Opinion Baseline
Research
(Sep 2009 – Jul 2010)
Phase II:
Establishment of
Principles
(Jan 2011 – Dec 2011)
Phase III: System
Design and
Engineering
(Jan 2011 – May 2016)
Phase IV:
Manufacturing and
Certification
(Jun 2016 – Feb 2019)
Objective: Phase I of the project sought to compile an array of baseline data from multiple
stakeholders that included voters, pollworkers, advocates, key
community organizations representing traditionally
underserved voter constituencies, and elections staff.
Objective: Phase IV of the project will result in the manufacturing
and certification of the new voting system and its components.
Objective: Phase III of the project will identify the development
strategy for a new voting system, establish a formal advisory committee with technical
expertise, design a new voting system and develop the
engineering specifications for manufacturing and certification.
Objective: Phase II of the project sought to define fundamental
guiding principles of the project, establish a formalized stakeholder input body for the duration of the
project, and to evaluate and assess the landscape for acquiring a new
voting system.