vopsstandard installation and user guide
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vOPS Server Standard 6.0
Installation and User Guide
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2012 Quest Software, Inc.ALL RIGHTS RESERVED.
This guide contains proprietary information protected by copyright. The software described in this guide is furnished undera software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms ofthe applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronicor mechanical, including photocopying and recording for any purpose other than the purchasers personal use without thewritten permission of Quest Software, Inc.
The information in this document is provided in connection with Quest products. No license, express or implied, by estoppelor otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products.EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR
THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED ORSTATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NOEVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL ORINCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESSINTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT,EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations orwarranties with respect to the accuracy or completeness of the contents of this document and reserves the right to makechanges to specifications and product descriptions at any time without notice. Quest does not make any commitment toupdate the information contained in this document.
If you have any questions regarding your potential use of this material, contact:
Quest Software World HeadquartersLEGAL Dept5 Polaris Way
Aliso Viejo, CA 92656
www.quest.comemail:[email protected]
Refer to our Web site for regional and international office information.
Patents
Patents pending.
Trademarks
Quest, Quest Software, the Quest Software logo, Foglight, IntelliProfile, PerformaSure, Spotlight, StealthCollect, TOAD, Tagand Follow, Vintela Single Sign-on for Java, vFoglight, vOPS, vKernel, and the vKernel logo are trademarks and registeredtrademarks of Quest Software, Inc in the United States of America and other countries. For a complete list of QuestSoftwares trademarks, please see http://www.quest.com/legal/trademark-information.aspx. Other trademarks andregistered trademarks are property of their respective owners.
Third Party ContributionsvOPS contains some third party components. For a complete list, see the License Credits page in vOPS online help.
Installation and User GuideAugust 2012Version 6.0
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Table of Contents
vOPS Server Standard: Installation and User Guide 3
Intr oduct ion to th is Guide..................................................................................................................................................8
About Quest Software, Inc. ............................................................................................................................................................. 8
Contacting Quest Software.....................................................................................................................................................8
Contacting Quest Support....................................................................................................................................................... 8
Installing vOPS Server Standard.....................................................................................................................................10
System Requirements...................................................................................................................................................................10
Installing as a VMware Virtual Machine........................................................................................................................................ 11
Powering On and Initializing the Virtual Machine.................................................................................................................. 14
Setting a Static IP Address or Changing the Network Time Server...................................................................................... 14
Installing as a Microsoft Hyper-V Virtual Machine......................................................................................................................... 15
Power On and Initialize the Virtual Machine.......................................................................................................................... 17
Setting a Static IP Address or Changing the Network Time Server...................................................................................... 18
Installing as an RHEVM Virtual Machine....................................................................................................................................... 18
Power On and Initialize the Virtual Machine.......................................................................................................................... 21
Setting a Static IP Address or Changing the Network Time Server...................................................................................... 21
Connecting to the RHEVM postgres Database remotely...................................................................................................... 21
Initial Configuration of vOPS Server Standard.............................................................................................................................. 21
License Agreement ............................................................................................................................................................... 22
Connection Management ...................................................................................................................................................... 22
Initial Data Collection.............................................................................................................................................................25
Logging in to vOPS Server Standard............................................................................................................................................ 26
Managing Licenses....................................................................................................................................................................... 27
Activating a Trial License ...................................................................................................................................................... 28
Activating a Purchased License............................................................................................................................................29
Installing a License Received by E-mail................................................................................................................................ 32
Migrating Licenses from another Appliance.......................................................................................................................... 33
Deactivating All Licenses ...................................................................................................................................................... 33
Installing and Configuring the vKernel Hyper-V Collector............................................................................................................. 33
System Center Integration............................................................................................................................................................. 36
Dashboard .........................................................................................................................................................................37
Configurable Dashboards and Dashboard Management...................................................................................................... 37
Get Started Dashboard......................................................................................................................................................... 40
Alarms and Bottlenecks......................................................................................................................................................... 40
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Capacity Efficiency and Availability........................................................................................................................................40
Infrastructure Overview..........................................................................................................................................................41
vScope Dashboards...............................................................................................................................................................42
Perfo rmance Analyzer ..................................................................................................................................................... 43
Real Time Alarms..........................................................................................................................................................................43
Alarms Set in vCenter............................................................................................................................................................44
Alarms Set in System Center.................................................................................................................................................45
Root Cause............................................................................................................................................................................45
Actions History.......................................................................................................................................................................46
Alarms by Resource...............................................................................................................................................................46
Alarm History.........................................................................................................................................................................47
Alarm Configuration...............................................................................................................................................................47
Trend Alarms.................................................................................................................................................................................49Alarm History.........................................................................................................................................................................49
Alarm Configuration...............................................................................................................................................................50
Default Trend Alarms.............................................................................................................................................................54
Hypervisor Alarms .........................................................................................................................................................................54
Current Alarms.......................................................................................................................................................................54
Alarm History.........................................................................................................................................................................55
Current Bottlenecks.......................................................................................................................................................................55
Summary................................................................................................................................................................................55
Root Cause............................................................................................................................................................................56
CPU.......................................................................................................................................................................................57Memory..................................................................................................................................................................................58
Storage..................................................................................................................................................................................58
Throughput.............................................................................................................................................................................59
Latency..................................................................................................................................................................................59
Datastore Performance..................................................................................................................................................................60
Performance vScope.............................................................................................................................................................60
Capacit y Manager ............................................................................................................................................................ 62
Availability......................................................................................................................................................................................62
Capacity Availability...............................................................................................................................................................62
VM Reservations....................................................................................................................................................................67
Future Requirements.............................................................................................................................................................70
Datastore Statistics................................................................................................................................................................71
Top Consumers.....................................................................................................................................................................72
Current Bottlenecks.......................................................................................................................................................................73
Summary................................................................................................................................................................................73
Root Cause............................................................................................................................................................................73
CPU ......................................................................................................................................................................................74
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Memory .................................................................................................................................................................................75
Storage..................................................................................................................................................................................75
Throughput.............................................................................................................................................................................76
Latency..................................................................................................................................................................................77
Future Bottlenecks.........................................................................................................................................................................77
Overview................................................................................................................................................................................77
Root Cause............................................................................................................................................................................78
Predictive Alarms...........................................................................................................................................................................78
Active Alarms.........................................................................................................................................................................78
Alarm Configuration...............................................................................................................................................................79
Capacity vScope....................................................................................................................................................................81
Optimizer ........................................................................................................................................................................... 83
Rightsizer.......................................................................................................................................................................................83Summary................................................................................................................................................................................83
CPU.......................................................................................................................................................................................84
Memory..................................................................................................................................................................................85
Storage..................................................................................................................................................................................85
Rightsizer Constraints............................................................................................................................................................85
Wastefinder....................................................................................................................................................................................87
Abandoned VM Images.........................................................................................................................................................87
Powered Off VMs...................................................................................................................................................................88
Unused Template Images......................................................................................................................................................88
Potential Zombie VMs............................................................................................................................................................89Efficiency vScope...................................................................................................................................................................90
Change Analyzer .............................................................................................................................................................. 92
Common Features in Change Analyzer.........................................................................................................................................92
Risk Definitions......................................................................................................................................................................92
Filters.....................................................................................................................................................................................93
Change Summary..........................................................................................................................................................................94
Infrastructure History .....................................................................................................................................................................95
Reverting Changes................................................................................................................................................................97
VM Comparison.............................................................................................................................................................................98
Change Assessment....................................................................................................................................................................100
Change and Comparison Alarms.................................................................................................................................................106
Change Alarms....................................................................................................................................................................107
Comparison Alarms.............................................................................................................................................................107
Reporting and Chargeback ........................................................................................................................................... 109
Summary Reports........................................................................................................................................................................109
Inventory......................................................................................................................................................................................111
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List View...............................................................................................................................................................................111
Detailed View.......................................................................................................................................................................114
Chargeback.................................................................................................................................................................................114
Creating Customized Pricing Models...................................................................................................................................116
Cost Index vScope.......................................................................................................................................................................119
The vKernel Cost Index (VCI).............................................................................................................................................. 120
Common Features.......................................................................................................................................................... 122
Global Search..............................................................................................................................................................................122
Product Navigation......................................................................................................................................................................122
Navigation Tree...........................................................................................................................................................................123
Infrastructure node...............................................................................................................................................................123
Organizing your VMs...........................................................................................................................................................124
Business Views....................................................................................................................................................................125Free-Form Business Views.................................................................................................................................................. 126
Smart Business Views......................................................................................................................................................... 126
Resource Graphs.........................................................................................................................................................................127
Reports .......................................................................................................................................................................................128
Table Reports......................................................................................................................................................................128
Saving Reports....................................................................................................................................................................129
Emailing Reports..................................................................................................................................................................129
Scheduling Reports..............................................................................................................................................................130
Diagnose a VM............................................................................................................................................................................130
Settings........................................................................................................................................................................................132Settings > General > Environment....................................................................................................................................... 132
Settings > General > Database (DB) Settings.....................................................................................................................133
Settings > General > Savings.............................................................................................................................................. 135
Settings > General > Prices.................................................................................................................................................136
Settings > General > Scheduled Tasks............................................................................................................................... 136
Settings > General > Deployment Tasks.............................................................................................................................137
Settings > General > Automated Tasks............................................................................................................................... 137
Settings > General > Proxy..................................................................................................................................................138
Settings > General > Miscellaneous....................................................................................................................................139
Settings > Notifications > Alerts...........................................................................................................................................139
Settings > Notifications > System........................................................................................................................................ 140
Settings > Notifications > Address Book..............................................................................................................................140
Settings > Notifications > Email...........................................................................................................................................141
Settings > Thresholds..........................................................................................................................................................141
Settings > Users ..................................................................................................................................................................146
Settings > License ..............................................................................................................................................................147
Settings > Configuration Groups..........................................................................................................................................148
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Settings > Dashboard URLs................................................................................................................................................149
Index ................................................................................................................................................................................ 150
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Introduction to this Guide
ThisInstallation and User Guideprovides system requirements, installing, configurating, and log
in instructions for the vOPS Server Standard. In addition, this guide provides conceptual
information and instructions on how to use the browser interface.
About Quest Software, Inc.
Established in 1987, Quest Software (Nasdaq: QSFT) provides simple and innovative IT
management solutions that enable more than 100,000 global customers to save time and money
across physical and virtual environments. Quest products solve complex IT challenges ranging
from database management, data protection, identity and access management, monitoring, user
workspace management to Windows management. For more information, visit www.quest.com.
Contacting Quest Software
Refer to our Web site for regional and international office information.
Contacting Quest Support
Quest Support is available to customers who have a trial version of a Quest product or who have
purchased a Quest product and have a valid maintenance contract. Quest Support provides
unlimited 24x7 access to our Support Portal at http://www.quest.com/support.
From our Support Portal, you can do the following:
Email [email protected]
Mail Quest Software, Inc.
World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656
USA
Web site www.quest.com
http://www.quest.com/http://www.quest.com/supportmailto:[email protected]://www.quest.com/http://www.quest.com/http://www.quest.com/supporthttp://www.quest.com/mailto:[email protected] -
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vOPS Server Standard: Installation and User Guide 9
Introduction to this Guide
Retrieve thousands of solutions from our Knowledge Base
Download the latest releases and service packs
Create, update, and review Support casesView the Global Support Guidefor a detailed explanation of support programs, online services,
contact information, policies, and procedures. The guide is available at:http://www.quest.com/
support.
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1
Installing vOPS Server Standard
vOPS Server Standard is delivered as a fully configured virtual machine, which can be installed on
one of three platforms: VMware, Microsoft Hyper-V, or Red Hat Enterprise Virtualization
Manager (RHEVM). Before beginning installation, review the System Requirementsand ensure
that your target system meets the requirements.Refer to the appropriate section for installation instructions:
Installing as a VMware Virtual Machine on page 11
Installing as a Microsoft Hyper-V Virtual Machine on page 15
Installing as an RHEVM Virtual Machine on page 18
System Requirements
The vOPS Server Standard installation guidelines vary depending on how many virtual machines
(VMs) are being monitored. The table below outlines the system requirements for installing vOPSServer Standard.
Number of VMs 1 to 200 200 to 1000 1000 to 3000
vOPS Server Virtual Machine
Number of CPUs
Memory Allocation
Memory Reservation
Allocated Storage
4
8 GB
8 GB
64 GB
4
8 GB
8 GB
64 GB
4
8 GB
8 GB
64 GB
vOPS Server Database Selection
Internal or External
Either Either Either
vOPS Server External
Database Server
Average CPU Use
Network Storage
Less than 90%
Optional
Less than 80%
Optional
Less than 80%
Not Recommended
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Chapter 1Installing vOPS Server Standard
VMware Software Requirements:
VMware Player 1.0.0 or later
VMware Workstation 5 or later VMware ESX Server 3.x or later
Virtual Center 2.5 or later, or VMware Server 1.03 or later
Hyper-V Software Requirements:
Systems Center Operations Manager 2007 R2 and Systems Center Virtual Machine Manager
2008 R2
Or
Systems Center Operations Manager 2012 and Systems Center Virtual Machine Manager
2012
Red Hat Software Requirements: Red Hat Enterprise Virtualization 3.0
Installing as a VMware Virtual Machine
vOPS Server Standard is delivered as a fully configured VMware virtual machine that can be
installed directly using the VMware Deploy OVF Template option.
To download and install vOPS Server Standard:
1 Download the VMware version of vOPS Server Standard from the following location:
http://www.vkernel.com/downloads/all/2 Save the file to a Windows server or workstation. The file is a compressed, self-extracting
executable (.exe).
3 Double-click to run the file. It creates a directory with the OVF file, three VMDK files, the
Hyper-V Collector directory, a Read Me file, the end user license agreement, and the user
documentation.
4 Open the VMware vSphere Client and select File > Deploy OVF Template.
Refer to the VMware documentation for more information on running the vSphere Client.
VMware vCenter
Average CPU Use5 Minute Interval Statistics Level
Minimum Privileges
Less than 90%2 or 3
Read Only +Browse
Datastore
Less than 80%2 or 3
Read Only + Browse
Datastore
Less than 80%2
Read Only + Browse
Datastore
vCenter Database Server
Average CPU Use
Network Storage
Less than 90%
Optional
Less than 80%
Optional
Less than 80%
Not Recommended
Number of VMs 1 to 200 200 to 1000 1000 to 3000
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Chapter 1Installing vOPS Server Standard
The Deploy OVF wizard opens.
5 Click Browseto navigate to the location of the extracted OVF file and select it.
Click Next.
6 On the OVF Template Details page, verify the Product and Version number.
Click Next.
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7 On the Name and Location page, type a name for the virtual machine, and select a
destination folder.
Click Next.
8 On the Resource Pool page, select a location within the infrastructure hierarchy.
Click Next.
9 On the Storage page, select the datastore that the VM will reside within.
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Click Next.
10 On the Disk Format page, select the type of datastore provisioning.
Click Next.
11 Review the deployment settings and click Finish.
Powering On and Initializing the Virtual Machine
After installing the OVF, you must power on and initialize the virtual machine.
Open vCenter, select the vOPS Server Standard virtual machine you just installed and click Power
on the virtual machine.
Once the appliance is started, it initializes the operating system and starts vOPS Server Standard.
The DHCP server automatically obtains the IP address. By default,Pool.ntp.org
is used as theNetwork Time Protocol (NTP) server. These options can be changed after vOPS Server Standard
has started successfully.
Wait until the IP address of vOPS Server Standard appears in the vCenter Summary tab. After the
IP address appears it will take several more minutes to start the application server. Once that is
completed, you can access vOPS Server Standard using the IP address and a standard web
browser.
If there is no DHCP server available, you must manually enter the IP address before vOPS Server
Standard will be usable. Open a console window and respond to the questions about the IP address
and the network time server.
Setting a Static IP Address or Changing the Network Time Server
1 Open a VI Client console window and log in as root, with passwordfor the password.
2 Change the directory to: /usr/local/vkernel/scripts.
3 Run the changeIp.shscript. Follow the prompts to set the desired IP address and network
time server.
Once that is completed, you can access vOPS Server Standard using the IP address and a standard
browser.
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Chapter 1Installing vOPS Server Standard
Installing as a Microsoft Hyper-V Virtual Machine
vOPS Server Standard is delivered as a fully configured Hyper-V virtual machine that can be
installed directly using the Microsoft Hyper-V Manager.
To download and install vOPS Server Standard:
1 Download the Microsoft Hyper-V version of vOPS Server Standard from the following
location: http://www.vkernel.com/downloads/all/
2 Save the compressed, self-extracting .exefile to a Windows server or workstation.
3 Double-click to run the file. It creates a directory containing the required VHD directories,
the Hyper-V Collector directory, a Read Me file, the end user license agreement, and the user
documentation.
4 Open the Microsoft Hyper-V Manager, right-click on the desired Hyper-V host and select
Import Virtual Machine.
Refer to the Microsoft documentation for more information on running the Hyper-V
Manager.
The Import Virtual Machine dialog opens.
5 Select Copy the virtual machine (create a new unique ID).
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6 Click Browse to browse to and select the location of the extracted VHD directories.
7 In the Import Virtual Machine dialog box, click Import.
The virtual machine is imported and appears in the list of virtual machines for the host.8 Right-click the vOPS Server Standard virtual machine and select Settings.
9 In the left pane, select the Network Adapter.
10 In the right pane, specify the appropriate network adapter configuration information.
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11 Click OK.
Power On and Initialize the Virtual Machine
Open the Hyper-V Manager, select the vOPS Server Standard virtual machine you just installed
and click Start.
Once the appliance is started, it initializes the operating system and starts vOPS Server Standard.
The IP address is obtained from the DHCP server automatically. By default, Pool.ntp.orgis used
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as the Network Time Protocol (NTP) server. These options can be changed after vOPS Server
Standard has started successfully.
Once the virtual machine is running, right-click on the vOPS Server Standard virtual machine and
click Connect.
1 The console opens. Log in as root, with passwordfor the password.
2 Run the ifconfigcommand.
3 Access vOPS Server Standard using the IP address (inet addr:) and a standard web
browser.
If there is no DHCP server available, you must manually enter the IP address before vOPS Server
Standard will be usable. Respond to the questions about the IP address and the network time
server.
Setting a Static IP Address or Changing the Network Time Server1 Open the Hyper-V Manager and connect to the virtual machine.
2 Log in as rootwith passwordfor the password.
3 Change the directory to: /usr/local/vkernel/scripts.
4 Run the changeIp.shscript. Follow the prompts to set the desired IP address and network
time server.
After you complete these steps, you can access vOPS Server Standard using the IP address and a
standard web browser.
Installing as an RHEVM Virtual Machine
vOPS Server Standard is delivered as a fully configured RHEVM virtual machine. It is installed
directly using the RHEVM.
To download and install vOPS Server Standard and the rhevm-image-uploader:
1 Download the vOPS for Red Hat virtual machine from the following location:
http://www.vkernel.com/downloads/all/
2 Save the Open Virtualization Format file (.ovf) to a Windows server or workstation.
3 Red Hat provides a utility named rhevm-image-uploaderthat allows you to upload and
import the appliance into an RHEV system. You must first install the rhevm-image-uploader,which can be found on the Red Hat Network, at the following location:
http://rhn.redhat.com/errata/RHEA-2012-0118.html
4 Downloaded the rhevm-image-uploaderand transfer it to the RHEVM server using a utility
such as WinSCP.
a Connect to the RHEVM server with an account you have previously created.
WinSCP opens to your account's home directory.
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b Drag and drop the rhevm-image-uploaderinto the user directory on the right.
5 After the package has been copied to the RHEVM server, log onto the console as root,
change to the user directory of the account you used in the previous step, and run the
following command:
#yum locallinstall rhevm-image-uploader-3.0.0_0000-0.noarch.rpm
Substitute the current package number and version in place of 3.0.0_0000-0.
6 After the utility has been installed, edit the file/etc/rhevm/imageuploader.confand set the
correct values for user, passwd, and rhevm.
Using Red Hat Enterpr ise Virtuali zation Manager Reports
The Red Hat Enterprise Virtualization Manager Reports functionality depends on the presence of
the history database, which is installed separately. Both the history database and the Red Hat
Enterprise Virtualization Manager Reports are optional components. They are not installed by
default when you install the Red Hat Enterprise Virtualization Manager.
Install Required Packages
Use yumto initiate installation of the rhevm-reports-dwhpackage, or the rhevm-reports
package if you also intend to install Red Hat Enterprise Virtualization Manager Reports. You must
run this command as the root user on the system hosting the Red Hat Enterprise Virtualization
Manager.
To install both the data warehouse package and the Red Hat Enterprise Virtualization Manager
Reports package, run the following command:
# yum install rhevm-reports
Confirm Package Installation
The required packages are downloaded. After all the packages have been downloaded they arelisted for review. You are prompted to confirm that you want to continue with the installation.
Confirm the operation. Yuminstalls the packages. Some further configuration is required before the
reports functionality can be used.
Configure History Database
You need to use the rhevm-dwh-setupcommand to configure the extract, transform, and load
(ETL) process, and the database scripts used to create and maintain a working history database.
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You must run this command as the root user on the system hosting the Red Hat Enterprise
Virtualization Manager.
# rhevm-dwh-setup
For the history database installation to take effect it is necessary to restart the jbossasservice. The
rhevm-dwh-setupcommand prompts you to confirm whether to stop the JBoss service. Type yes
and press Enter.
The jbossasservice is stopped, and the rhevm_historydatabase is created and configured.
Finally, the jbossasservice is restarted.
After this process is complete, the Red Hat Enterprise Virtualization Manager is configured to log
information to the rhevm_history database for reporting purposes.
Selecting the RHEV Export Domain
The next step is to determine which export domain to use. The rhevm-image-uploaderutility
needs the name of an RHEV export domain to upload the appliance to. You can use the RHEVMadmin interface to learn which export domains are currently available, or to configure a new one in
case no export domain is available yet.
After the utility is installed and configured, and you have identified the export domain, importing
the appliance is a three-step process.
To import the appliance:
1 Upload the appliance into the export domain with the rhevm-image-uploaderutility. From
the RHEVM, run the command:
#rhevm-image-uploader -e --name upload
where is the name of the export domain, and is the VM that you
want to create from this appliance.
2 Create a VM from the appliance in the export domain.
a Open the RHEV admin interface and select the Storagetab.
b Locate and select the export domain from step 1, and click Import.
c Click OKon the confirmation dialog box. The import operation starts and runs in the
background.
3 Attach the VM to the rhevmnetwork. At minimum, the appliance needs access to the rhevm
management network.
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The rhevm-image-uploaderutility does not create any network interfaces. Therefore, you
must manually create a network interface and add it to the rhevmnetwork.
a In the RHEV admin interface, click the Virtual Machinestab.
b Locate and select the virtual machine created in step 2.
c Click Network Interfaces, then click New.
d Use the default values provided and click OK.
Power On and Initialize the Virtual Machine
Right-click on the Virtual Machine and click Run.
Setting a Static IP Address or Changing the Network Time Server
1 Right-click on the VM and select Console.
2 Log in as rootwith passwordfor the password.
3 Change the directory to: /usr/local/vkernel/scriptsand run the changeIp.shscript.
Follow the prompts to set the desired IP address and network time server.
Connecting to the RHEVM postgres Database remotely
Remote access to postgres SQL database needs to be configured.
To configure remote access from the console of the RHEVM server:
1 Allow remote host to connect:
#vim /var/lib/pgsql/data/pg_hba.conf
Add the remote host (or network) and set to trustlevel of access.
For example: hostallall192.168.16.0/24trust
2 Configure postgres to listen on all addresses:
#vim /var/lib/pgsql/data/postgres.conf
Edit the listen_addressvalue, and remove the preceding #:
listen_address = '*'
3 Restart postgres.
#service postgres restart
Initial Configuration of vOPS Server Standard
To begin using vOPS Server Standard, open a standard web browser (Mozilla Firefox or Microsoft
Internet Explorer, with Adobe Flash 10 or later, are recommended) and type in the IP address of
the vOPS Server Standard virtual machine.
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The page loads and request a username and password. The default username is vkerneland the
default password is vkernel.
License Agreement
Read and accept the license agreement in order to use vOPS Server Standard.
Connection Management
The environment connection screen appears and the Add Connection Configuration prompt opens.
You must have at least one VMware vCenter Connection, Click Finish Setup., or RHEV
Connectionto complete the configuration.
VMware vCenter Connection
1 On the Add Connection dialog, click the vCentertab.
2 Type the IP address or FQDN (fully-qualified domain name) and the credentials for the
system.
For vCenter , credentials should have Read-Only and Browse Datastore permissions for the
entire environment. If you are using the automated feature for implementing
recommendations, the appropriate permissions are required.
The credentials used for the vCenter where the vOPS Server Standard appliance is installed
must also have Virtual Machine State permissions in order for the appliance to be updatedautomatically.
3 vOPS Server Standard can be accessed and used from within vCenter using a vKernel plug-
in. Select the Install VKernel vCenter Plug-incheck box if you want the vKernel plug-in
installed in vCenter.
Note If the virtual infrastructure client is open during this process, it must be closed andreopened in order for the vKernel plug-in to become visible.
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4 The vOPS Server Standard Performance Analyzer uses vCenter alarms for real-time
monitoring of the state of the virtual environment.
Note Six specific vKernel utilization alarms must be installed in vCenter in order to provide the
real-time functionality. The vCenter credentials must have Alarm permissions in order tocreate the alarms. Leave the Add VKernel Alarms to vCenterbox checked if you want
to use the real-time analysis capability of Performance Analyzer. If you leave the box
checked, the alarms are installed automatically.
5 After a connection is established, the overall configuration can be completed.
6 Click Finish Setup.
Microsoft System Center Connection
1 Select the System Center tab on the Add Connection dialog.
2 To establish the Microsoft Hyper-V connection, the Hyper-V Collector must be installed, as
described in Installing and Configuring the vKernel Hyper-V Collector on page 33.
After the Hyper-V Collector is installed and configured, it appears in the connection list and
the overall configuration can be completed.
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3 Click Proceed.
The appliance collects all the required virtual environment information. Depending on the
size of the virtual environment, this can take anywhere from fifteen minutes to several hours.
RHEV Connection
1 On the Add Connection dialog, click the RHEVtab.
2 Configure the Red Hat connection with the IP address or FQDN of the RHEVM server.
Provide the credentials for an account with SuperUser rights to the RHEVM application.
3 Click Add.
VMware vCloud Connection
1 On the Add Connection dialog, click the VMware vCloud tab.
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2 Type the IP address or FQDN (fully-qualified domain name) and the credentials for thesystem.
For VMware vCloud, credentials should have Read-Only and Browse Datastore permissions
for the entire environment. If you are using the automated feature for implementing
recommendations, the appropriate permissions are required.
The credentials used for the VMware vCloud where the vOPS Server Standard appliance is
installed must also have Virtual Machine State permissions in order for the appliance to be
updated automatically.
3 vOPS Server Standard can be accessed and used from within VMware vCloud using a
vKernel plug-in. Select the Install VKernel vCenter Plug-incheck box if you want the
vKernel plug-in installed in VMware vCloud.Note If the virtual infrastructure client is open during this process, it must be closed and
reopened in order for the vKernel plug-in to become visible.
4 The vOPS Server Standard Performance Analyzer uses vCloud alarms for real-time
monitoring of the state of the virtual environment.
Note Six specific vKernel utilization alarms must be installed in vCloud in order to provide thereal-time functionality. The vCenter credentials must have Alarm permissions in order to
create the alarms. Leave the Add VKernel Alarms to vCenterbox checked if you want
to use the real-time analysis capability of Performance Analyzer. If you leave the box
checked, the alarms are installed automatically.
5 After a connection is established, the overall configuration can be completed.
6Click Finish Setup.
Initial Data Collect ion
After it is configured, the appliance collects all of the required virtual environment information.
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Click OKand log in to vOPS Server Standard.
Logging in to vOPS Server Standard
To begin using vOPS Server Standard, open a standard browser (Mozilla Firefox, Microsoft
Internet Explorer, or Chrome, with Adobe Flash 10 or later) and type in the IP address of the vOPS
Server Standard virtual machine. Once the website loads, a username and password is requested.
The default username is vkerneland the default password is vkernel.
If the appliance has recently been configured, it may still be collecting the required virtual
environment information. Depending on the size of the virtual environment, this can take
anywhere from fifteen minutes to several hours.
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After the initial collection is complete, the Get Started dashboard appears.
Managing Licenses
When you click any top level tab other than Dashboard, the Request a License dialog box opens
and prompts you to license the module you are trying to access.
Note A 30-day free trial of the complete vOPS Server Standard is available.
Select either Trial Licenseor Purchased Licenseand click Next.
For more information, see either Activating a Trial Licenseor Activating a Purchased License.
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Ac ti vat ing a Trial License
After the initial configuration, when you click any top level tab other than Dashboard, the Request
a License dialog box opens and prompts you to license the module you are trying to access.
To activate a trial license:
1 Click a top level tab other than Dashboard.
The Request a License dialog box opens.
2 Select Trial Licenseand click Next.
The Request a Trial License dialog box opens.
3 Type the required information, and click Request the License.
Your trial license is processed and installed immediately.
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4 Click Finishto begin using vOPS Server Standard.
To allocate socket licenses, see Allocating Socket Licenses on page 31.
Ac ti vat ing a Purchased License
After the initial configuration, when you click any top level tab other than Dashboard, the Request
a License dialog box opens and prompts you to license the module you are trying to access.
To activate a purchased license:
1 Click a top level tab other than Dashboard.
The Request a License dialog box opens.
2 Select Purchased License for vOPS Server Standard or Basicand click Next.The Customer ID dialog box opens.
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3 Type the customer ID in the box and click Next.
The License Socket Count dialog box opens.
Review the information provided.
4 If necessary, adjust the value in the Total Sockets Required for This vOPS Serverbox.
For example, if you have purchased 300 sockets, but the vOPS Server you are installing the
license on only requires 150 sockets, type 150in the box.
5 Click Request the License to submit the licensing request.
A message box opens while the request is processed, then the results of the license request
are displayed.
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6 Click Finish.
To allocate socket licenses, see Allocating Socket Licenses on page 31.
Activating a Purchased License af ter install ing a Trial L icense
Alternately, if you have been using a trial license and want to add a purchased license, you can do
so from the Settings > Licensetab.
To install a purchased license:
1 On the Settings > Licensetab, click Request A License.
The Request a License dialog box opens.
2 Follow step 2through step 6of the procedure To activate a purchased license: on page 29.
Al locating Socket Licenses
To allocate the license sockets:
1 Click the gear icon at the top-right corner of the browser interface to access the settings.
2 Click the Licensetab.
3 Click License Assignment.
The vOPS Server License Agreement dialog box opens.
4 Select the host or socket from the Unlicensed Hosts/Sockets list on the left.
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5 Click the right arrow to move them to the Licensed Hosts/Sockets list on the right.
Note The text that indicates the number of host and socket licenses used updatesautomatically.
6 When finished, click OK.
The License tab updates to display the licensed hosts and sockets.
Installing a License Received by E-mailIf you have requested and received a license by e-mail, you can install that license through the
Settings > Licensetab.
To install an e-mailed license:
1 On the Settings > Licensetab, click Install License received via E-mail.
The Manual Activation dialog box opens.
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2 Click Browseto navigate to and select the license file you received by e-mail.
Optional if you want to reset the list of assigned hosts when you import the license, select
the Reset assigned host list after activationcheck box.
3 Click Activate.
Migrating L icenses from another Appliance
If you are upgrading from a previous version of vOPS Server Standard, you can migrate an
existing license to your new appliance.
To migrate a licence:
1 On the Settings > Licensetab, click Migrate License from another Appliance.
The Migrating License From Previous Version dialog box opens.
2 Provide the required information from the previous version of the appliance.
Optional if you want to update the e-mail address that licenses are sent to, select theChange the E-mail the licenses will be sent tocheck box, and type a new e-mail address in
the box.
3 Click Next.
Deactivating A ll Licenses
To deactivate all commercial licenses that have been installed on the vOPS Server Standard
appliance, click Deactivate all Licenses. A message box opens, prompting you to confirm the
action.
Installing and Configuring the vKernel Hyper-V Collector
To install the vKernel Hyper-V Collector:
1 Select the Microsoft Windows server where the vKernel Hyper-V Collector is to be installed.
2 Locate the .msifile from the Hyper-V Collector folder extracted from the vOPS Server
Standard .exe.
3 Copy the .msifile to the selected server.
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4 Double-click on the .msifile to install the vKernel Hyper-V Collector.
To configure the vKernel Hyper-V Collector:1 After installing the vKernel Hyper-V Collector, navigate to All Programs > VKernel
Hyper-V Collectorand start the collector.
The VKernel Hyper-V Collector dialog box opens, with the Service tab selected.
The Service tab shows the status of the vKernel Hyper-V Collector service and the
credentials for the service.
2 Click the Database tab.
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The Database tab shows the vOPS Server Standard database connection information.
a Select the SQL Server Type.
b In the PostgreSQL Server Configuration area, type the appropriate server information and
credentials.
If you are using the Embedded PostgreSQL database, the Server address should be the
address of the vOPS Server Standard virtual machine. For the embedded PostgreSQL
database, the account and password arepostgres
andpostgres
.3 Click Apply.
4 Click the Connectionstab.
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The Connections tab specifies the connection to the Systems Center Operations Manager.
If the connection parameters were specified properly, a new connection appears on the
connection list. The vKernel Hyper-V Collector service starts immediately.
5 Review the connection information and edit if necessary.
6 Click Close.
System Center Integration
The VKernel Hyper-V Collector is required in order to propagate the vOperations alarms into the
Microsoft System Center Virtual Machine Manager. For more information, see Installing as a
Microsoft Hyper-V Virtual Machine on page 15.
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Dashboard
The dashboard provides an overall summary of the status of the virtual environment. The
Dashboard tab provides five default dashboard views: Get Started, Alarms and Bottlenecks,
Capacity Efficiency and Availability, Infrastructure Overview, and vScope Dashboard, as well as
the ability to add additional custom dashboards, hide the default views, and to re-order dashboardtabs.
Configurable Dashboards and Dashboard Management
New configurable dashboards can be created and customized with a variety of reports. For
example, the Get Started dashboard is a configurable dashboard that can be easily modified to suit
the user.
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Chapter 2Dashboard
To create a new dashboard:
1 Click the plus sign tab to the right of the other dashboard tabs. The dashboard is
created and opened in editing mode.
2 Click Add Reportto add a report to the new dashboard.
3 Select the report you want to add and click OK. The report is added and you can then
position and size it for your particular requirements.
4 Individual reports can be configured (for example, to set a custom timeframe, or to exclude
certain columns) by clicking the Configure Gear icon at the top right corner of the specific
chart or table.
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Chapter 2Dashboard
5 You can add multiple reports to a single dashboard.
6 Change the name of the dashboard using the text box in the toolbar.
7 Once you have completed your new dashboard, click Doneto save it.
You can edit or delete an existing dashboard by clicking on the appropriate toolbar button. You can
also reorder dashboard tabs by simply dragging them to the right or left.
If you want to provide access to any configurable dashboard directly, without having to access the
rest of the Foglight UI, use the URLoption. Select the access permissions to control access to the
URL. The URL can then be copied and shared as appropriate.
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Get Started Dashboard
The Get Started dashboard provides an overall environment summary as well as a summary of
things to do for the various aspects of the environment.
Note The Getting Started dashboard does not react to selections in the navigation tree. It alwaysshows the information for the entire environment.
Alarms and Bot tlenecks
This view highlights the performance related status of the virtual environment.
Capacity Efficiency and Availability
This view highlights the efficiency of resource utilization and the availability of resources for
additional growth.
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Infrastructure Overview
This view highlights the historical virtual machine trends.
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vScope Dashboards
vScope provides an environment-wide, cross-hypervisor visualization of the status of your
infrastructure from the perspectives of performance, capacity, efficiency and cost. These
dashboards excel at providing high-level views of your environment where a list may not give an
accurate portrayal of its overall health.
Double-clicking any item on a vScope dashboard takes you to a drill-down view with more
detailed information on the selected item. Click Closeto return to the main view.
Note Unlike most views in Foglight, vScope dashboards cannot be exported as PDF. They can,however, still be exported as CSV/XML.
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Performance Analyzer
Monitor, diagnose, and resolve real-time performance problems using the vOPS Server Standard
Performance Analyzer. The application analyzes real-time alerts and system metrics to identify
root cause, impact, and resolution of real-time performance problems.
The functionality of the Performance Analyzer application is divided into six major areas: RealTime Alarms, Trend Alarms, Hypervisor Alarms, Current Bottlenecks, Datastore Performance,
and Performance vScope.
Note Each view within the Performance Analyzer includes only the objects selected in the navigationtree.
Real Time Alarms
The Performance Analyzer uses real-time alarms that it sets automatically in vCenter and System
Center, together with a rich set of performance metrics, to identify, analyze, and resolve real-time
performance problems.
The Real Time Alarms tab includes five different views to provide insight into identified
performance issues: Root Cause, Actions History, Alarms By Resource, Alarm History, and Alarm
Configuration.
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Alarms Set in vCenter
Performance Analyzer automatically sets the following alarms in each vCenter based on the
VMware-specific threshold settings and duration times in vOPS Server Settings > Thresholds:
Host CPU Utilization
Host Memory Utilization
Virtual Machine CPU Utilization
Virtual Machine CPU Ready
Virtual Machine Memory Utilization
Virtual Machine Disk Latency
These alarms are set at the vCenter root level and apply to all objects in the virtual environment.
The alarm names all begin with VKernel for easy identification.
The alarm state of all objects in the virtual environment is clearly indicated in the vOPS Server
Standard navigation tree. Alarm states roll up from child to parent objects in the tree, so that you
are immediately aware of any problems regardless of the state of the navigation tree.
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Note Some alarms may not be available in older versions of vCenter. If they are not available, they donot appear and are not used in Performance Analyzer analysis.
Disabling these alarms causes some real-time functionality to be lost, but Performance Analyzer
continues to use other metrics that it collects to identify and diagnose performance issues.
Alarms Set in System Center
Performance Analyzer automatically sets the following alarms in each SCOM installation:
Virtual Machine CPU Utilization
Virtual Machine Memory Utilization
Virtual Machine Disk Latency
Host CPU Utilization
Host Memory Utilization
These alarms are included in the Quest PRO Management Pack. While the alarms themselves may
not be modified, the Hyper-V-specific threshold settings and duration times in Settings >
Thresholdsallow their values to be overridden.
Disabling these alarms causes some real-time functionality to be lost, but Performance Analyzer
continues to use other metrics that it collects to identify and diagnose performance issues.
Root Cause
The Root Cause view of Real Time Alarms identifies all alarms that require action to resolve acurrent problem. It does not contain alarms that result from a root cause alarm.
Alarms are listed in a table that includes the virtual object, problem, problem duration, and
recommendation. Where appropriate, a button in the Action column provides an immediate option
to remediate the problem.
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Double-click on a particular alarm in the Root Cause view to open the Impact Analysisview for
the specific alarm.
Impact AnalysisIn addition to the problem, problem duration, and recommendation provided by the Root Cause
View, the Impact Analysis view provides all of the information necessary to fully understand the
problem as well as a possible resolution.
Ac tions His tory
The Actions History view shows all of the Root Causeremediations performed by the user.
Alarms by Resource
The Alarms By Resource view shows all currently open alarms and the value of the pertinent
resource metric for all objects selected in the navigation tree.
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Alarm His tory
All alarms, both current and resolved, are included in the Alarm History view. As with the other
views, any of the columns can be sorted. This allows a view of all alarms for a particular object or
of a particular type.
Alarm Configuration
This view shows all of the real-time alarms that are currently set. You can add, edit, or deletealarms in this view.
While the real-time alarms set in vCenter and System Center are always present, these alarms can
be limited to a specific object type (such as a host or virtual machine).
To edit or delete an alarm:
1 Select the specific alarm in the table.
2 Click the appropriate button in the far right column.
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To add a new alarm.
1 Click New Alarm.
2 To limit real-time alarms to particular objects, folders, or business views, click the Scopetab
and set the scope for the particular alarm.
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3 To configure notifications, click the Notificationstab.
Notifications of active real-time alarms can be emailed to selected users, sent as traps to an
existing management system, sent as alerts to the System Center Operations Manager /
System Center Virtual Machine Manager, or added to a selected RSS Feed.
4 Click Add.
Trend Alarms
Trend Alarms are used to pinpoint extraordinary changes in resource utilization. You can set a
trend alarm to generate an alarm and notify the user if the utilization of a particular resource
increases (or decreases) significantly in a relatively short period of time.
Alarm His tory
This view shows the history of all alarms with resolution dates (if the alarms were resolved).
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Alarm Configuration
This view shows all of the trend alarms that are currently set. You can add, edit, or delete alarms in
this view.
There are two types of trend alarms: trend alarms for virtual objects and trend alarms fordatastores.
Trend alarms can be configured to alert on a significant change in resource utilization, when
resource utilization reaches the warning or alarm threshold, or on an accelerated growth in
resource utilization.
To edit or delete an alarm, select the specific alarm in the table and click the appropriate button.
To add a new alarm, click New Alarm.
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To set an alarm for a change in resource utilization, select the % Changeoption and set the period
within which the change must occur.
To set an alarm for a resource threshold, select Threshold, then type the threshold and set the time
period during which the average utilization must meet or exceed the threshold.
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To set an alarm for accelerated growth, select Accelerated Growth, then set the period to use for
the recent trend and specify the change in time remaining before the resource is exhausted.
In addition to trend alarms for virtual objects, you can also set threshold and accelerated growth
trend alarms for datastores.
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The trend alarms for virtual objects can be limited to particular objects, folders or business views
by setting the scope for the particular alarm. The trend alarms for datastores can be limited to
particular datastore clusters or datastores.
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Notifications of the active trend alarms can be emailed to selected users, sent as traps to an existing
management system, sent as alerts to a System Center Virtual Machine Manager, or added to a
selected RSS Feed.
Default Trend Alarms
Several trend alarms are pre-set by default when vOPS Server Standard is installed. You can delete
or modify any of them, as well as add your own. These default alarms are set on VMs or hosts
across your entire infrastructure for the following conditions:
Average CPU utilization doubles over the past week (Host, VM)
Average memory utilization doubles over the past week (Host, VM)
Average disk throughput doubles over the past week (Host, VM)
Average CPU Ready doubles over past day (VM)
Average memory swapped doubles over the past day (Host, VM)
Average memory ballooned doubles over the past day (VM)
Average disk latency doubles over the past day (Host, VM)
Hypervisor Alarms
The Hypervisor Alarms tab shows all monitored vCenter and System Center alarms, not just the
ones specifically set by Performance Analyzer.
Note Only the vOPS-installed alarms are monitored within System Center.
The Hypervisor Alarms tab provides two different views: Current Alarms and Alarm History.
Current Alarms
This view lists the currently active monitored vCenter and System Center alarms.
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Alarm His tory
This view lists all of the monitored vCenter and System Center alarms, both current and resolved.
Current Bottlenecks
The Current Bottlenecks views identify the objects that currently have capacity bottlenecks.
Six different views are available for analysis and resolution of bottleneck problems: Summary,CPU, Memory, Storage, Throughput, and Latency.
Summary
The Summary view is an overview of the current bottlenecks for all key resources. The average
utilization over the evaluation period (typically the last 24 hours) of the key resource metrics is
shown. The direction of change of the average utilization is shown by arrow icons (up, down or
constant). Other significant metric values (for example, peak, swapping, ballooning) are indicated
by a triangle icon.
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Double-click a particular alarm in any of the views to open the Root Causeview for the specific
alarm.
Root Cause
This view provides a detailed analysis of the specific bottleneck with specific recommendations
and supporting information.
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CPU
In addition to the average CPU utilization, the CPU view also displays the other metrics pertinent
to CPU analysis.
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Memory
In addition to the average memory utilization, the Memory view also displays the other metrics
pertinent to memory analysis.
Storage
In addition to the average storage utilization, the Storage view also displays the average utilization
of the individual partitions within the storage.
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Throughput
In addition to the average throughput rate, the Throughput view also displays the other metrics
pertinent to throughput analysis for each individual datastore on the object.
Latency
In addition to the average latency, the Latency view also displays the other metrics pertinent to
latency analysis for each individual datastore on the object.
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Datastore Performance
The Datastore Performance view provides a summary by storage resource of all of the key
VMware datastore and datastore cluster and Hyper-V disk performance metrics.
Performance vScope
vScope provides an environment-wide, cross-hypervisor visualization of the status of your
infrastructure. The Performance vScope indicates which VMs or hosts are either experiencing or
on the verge of experiencing performance problems. Two different views are provided in the form
of heat maps, one from a VM-focused perspective, and one from a host-focused perspective.
VM Performance View
In the VM Performance view, each colored box represents a single VM, grouped by host, cluster
and data center. The color of each VM indicates the severity of identified performance issues. Red
indicates serious performance problems, while yellow identifies less serious or imminent
performance issues. VMs with no identified issues are green.
To see what specific issues are impacting the performance health of the VM, hover your cursor
over the VM box. A popup opens, listing the details. Double-click on the VM box to drill down to
a detailed view for the selected VM.
Host Performance View
In the Host Performance view, each colored box represents a single host, again grouped by cluster
and data center. The colors of the host boxes have the same meaning as those of the VMs.
To see what specific issues are impacting the performance health of the host, hover your cursor
over the host box. A popup opens, listing the details. Double-click on the host box to drill down to
a detailed view for the selected host.
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Capacity Manager
Forecast and manage virtual environment capacity using the vOPS Server Standard Capacity
Manager. The application uses predictive analysis of system metrics to identify potential future
bottlenecks and models available VM capacity across server and storage resources.
The functionality of the Capacity Manager application is divided into five major areas:Availability, Current Bottlenecks, Future Bottlenecks, Predictive Alarms, and Capacity vScope.
Availabi