VONVONIN 2001IN 2001

VON - IN THE BEGINNING

• Incorporated by Royal Charter28 December 1897

• Registered Charity

• Began with four local Branches providing visiting nursing services Halifax, Montreal, Toronto, Ottawa

Branches 57

Employees Service Providers 6,984

Admin & Support 1,134

VolunteersService Volunteers 15,223

Volunteer Coordinators 78

Board and Committee Members 1,342

Programs & Services 50 +

Serving 1,300 communities across Canada

VON - TODAY

VON PROGRAMS

• Visiting Nursing

• Health Promotion

• Support Services

VON PROGRAMS

• Nursing Services• Footcare• Cancer Clinic• Enterostomal Therapy• Palliative Care• Reproductive Services• Mental Health

Services• Support Services• Children’s Services

• Crisis Services• Occupational Health• Personal Support/

Homemaking/Home Support Services

• Respite Care• Day/Day Away

Programs• Health Promotion/

Education

VISITING NURSING

• 3.8 million visits per year

• Provide long term care - namely disabled, chronically ill and the frail elderly

• Provide acutely or terminally ill requiring complex care, high tech procedures, or palliative care

HEALTH PROMOTION

• Clinics– Footcare– Primary Health Care– Child Health– People in Crisis

• Occupational Health Nursing

• Health Education/Counselling

SUPPORT SERVICES

• Adult Day Programs

• Homemaking

• Meals on Wheels

• Volunteer Visiting

• Respite Care

STRUCTURE

• National Board of Directors composed of twenty-one members elected by the Members of the Corporation (Branches) - majority of members have an affiliation with a VON Branch

– Responsible for setting the strategic direction for the organization and approving the national budget.

– Setting national standards, policies and procedures adhered to by all Branches throughout the country.

STRUCTURE

• All Branches separately incorporated with own governance boards

– Board composed of local community residents

– Responsible for setting the strategic direction of the local branch in response to the needs of their communities and in support of the overall direction of the VON organization nationally, and approving the local budget.

NURSING SERVICES• General Visiting Nursing

Program - RN; RPN/LPN

• Shift Nursing - RN; RPN

• Respiratory Care• Hemeodialysis• CAPD• IV for Hydration or

medication• Port-A-Cath• Subcutaneous Infusion

Pump• TPN

• Continence Care• Acquired Brain Injury Care• Hospital Liaison• Diabetes Clinic• In-Home Paramedical

Assessments• Case Management

Services

FOOTCARE

• Footcare Clinics

• Footcare in-Home

• Footcare Facilities

• Footcare Courses for Nurses

CANCER CLINIC

• Chemotherapy, Cancer Clinic

ENTEROSTOMAL THERAPY

• Enterostomal Therapy - In-Home

• Enterostomal Therapy Facilities Consultation Services

PALLIATIVE CARE

• Specialized Palliative Care

• Palliative Care Volunteer Program

REPRODUCTIVE SERVICES

• Reproductive Health Clinics• Prenatal Education• Post Natal Care• Adolescent Parent Education Program

MENTAL HEALTH SERVICES

• Mental Health Program

• Mental Health Clinic

CHILDREN’S SERVICES

• Acute Paediatric Care

• Developmentally Challenged Paediatric

• Medically Fragile Paediatric

• Mildly Ill Child Program

• Child Health Clinic

• Pre School/School Health Program

• Safe Kid Program

CRISIS SERVICES

• Crisis Intervention

• Family Violence Intervention Course

• Shelter for Abused Women

OCCUPATIONAL HEALTH

• Occupational Health

• Workplace Hazardous Materials Information Course

PERSONAL SUPPORT/HOMEMAKING/

HOME SUPPORT SERVICES

• Companion Services

• Companion and Homemaking Services

• Companion, Homemaking and Personal Care Services

• Shift Care for Home Support Services

RESPITE CARE

• In-Home Respite Care - General• In-Home Respite Care - Palliative• Facility Respite Care

DAY/DAY AWAY PROGRAMS

• Adult Day Program• Alzheimer Day Program

SUPPORT SERVICES

• Home/Yard Maintenance

• Self-Help Support Groups

• Volunteer visiting

• Volunteer Transportation

• Information and Referral Services

• Home Sharing Program

• Daily Telephone Contact

• Meals on Wheels

• Wheels to Meals/Luncheons Club

HEALTH PROMOTION/EDUCATION

• Wellness/Health Promotion/Health Maintenance

Clinics

• First Aid Course, C.P.R.

• Back Education

• Diabetes Education Program

• Home Health Aid/PSW/PCW Training Program

• Pre Retirement Courses

• Senior Exercise/Fitness Program

• Seniors Health Counselling

DELIVERY OF SERVICES

• Services delivered by:– Health Care Professionals– Volunteers

• Funding:– Government and Business Contracts– Fee for Service– Grants– Donations

SERVICE DELIVERY

• Referral

• Assessment– Frequency of Visits

– Cost/Fee

• Planning

• Implementation/Provision

• Ongoing Evaluation of Care

CHALLENGES

• External Competition

• Human Resources - Recruitment &

Retention

• Financial Viability

• Health Care Restructuring

• Technology

VON’S RESPONSE

• Reorganize

• Revitalize our relationships

• Improve our performance

• Renew our Charitable Efforts– Community Development– Development and Enhancement of

Volunteer Role