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WE ARE HERE 2012 Annual Report Uplift All Lives

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Page 1: Volunteers of America Annula Report 2012

we arehere

2012 Annual Report

Uplift All Lives

Page 2: Volunteers of America Annula Report 2012

OUr MISSIONHelp people gain self-reliance, dignity and hope

OUr VISIONUplift All Lives

OUr VaLUeSCollaboration, Compassion,Excellence, Integrity, Respect

2 Hmong Elder Connections at Park ElderCenter in Minneapolis

Page 3: Volunteers of America Annula Report 2012

TaBLe OF CONTeNTS04-05Message from theBoard Chair and President & CEO

05Board of Directors

06Awards

07Service Locations

09Service Highlights

10-11Collaboration inAffordable Housing

12-13Compassion for Fresh Starts

14-15Excellence in Governance

16-17Integrity of “Who I Am”

18-19Respect in Relationships

20-21Financial Results

22-272012 Donors 3

Page 4: Volunteers of America Annula Report 2012

Investing in lives – we are here! Our hope for this annual report is to relate how significant investments in time and resources have strengthened our health and human services solutions. You will see examples of how we are here for those most in need and how our Volunteers of America-Minnesota family serves through our values: collaboration, compassion, excellence, integrity and respect.

You will meet Inez, one of 391 residents at Nicollet Towers. We completely renovated this affordable housing structure in 2012, in collaboration with several agencies. You will sense the compassion in our rehabilitative services for ex-offenders like Jerome. You will get to know Walter Faster, our longest serving member of the Board of Directors and a perfect example of excellence in governance. You will see Caryn’s integrity as a self-reliant resident of Our HOME in Isle, MN. You will learn the story of a troubled teen who found respect at our Children’s Residential Treatment Center.

We are here for these people and more than 26,000 other Minnesotans served by VOA-MN in three areas – Children, Youth and Families; Seniors and People with Special Needs; and Rehabilitative Services.

a MeSSaGe FrOM The BOarD ChaIr aND The PreSIDeNT & CeO

Your investments of time, talent

and treasure continue to

inspire bold solutions for a

future where all people can gain

self-reliance, dignity and hope

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Page 5: Volunteers of America Annula Report 2012

We are here for our communities. Every day this year we served more than 960 meals amid an economy where many struggle to make ends meet. We provided 4,649 mental health services and counseling sessions and we helped 655 men and women in reentry or transitional housing.

We are here to fulfill the service goals of our funders, supporters and thousands of volunteers. The Greater Twin Cities United Way was, again, an excellent supporting partner and one of the reasons we report a sound financial status. In addition, your investments of time, talent and treasure will continue to inspire bold solutions for a future where all people can gain self-reliance, dignity and hope.

Thank you for your investment and your support,

Matt Norman Paula HartBoard Chair President & CEO

Matt NormanBoard Chair

Paula Hart President & CEO

2012-2013BOarD OFDIreCTOrSMatt Norman – ChairSean McDonnell – Immediate Past ChairRichard Pavelka – SecretaryFred Caslavka – TreasurerLin BransonDon ConleyWally FasterPaula HartSusan HayesMichael KennedyDan PerinovicPatricia VenusGene WashingtonKatie Wornson-Knaak

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Page 6: Volunteers of America Annula Report 2012

2012 awarDSGreater Twin Cities United Way names VOA-MN “Best Agency Partner” This award recognized the year-round VOA - United Way engagement as well as a 70 percent increase in VOA-MN employee giving from 2010 to 2011. United Way supports several VOA-MN senior programs.

Reentry Center receives Community Investment andLeadership Award Residential Reentry Center onLake Street was recognized with a Community Investment and Leadership award by the Lake Street Council.

Board Chair Matt Norman named one of Business Journal’s “40UNDER FORTY” Honorees Matt Norman, chair of the Board of Direc-tors, is one of the 2012 honorees – one of the 40 most dynamic young leaders in the community.

VOA-MN President & CEO Paula Hart recognized as industry leader Paula Hart, President & CEO, was honored with a 2012 Women in Business-Industry Leader award by the Minneapolis/St. Paul Business Journal.

Two VOA-MN employees recognized with ARRM award Two VOA-MN direct support professionals Kellie Beaver with Milaca North Home Milaca and Patti Maness with Ashland and Portland Homes, were honored by the Association of Residential Resources in Minnesota (ARRM) with the coveted 2012 ARRM Cares Award.

Charter School Receives Award from Minnesota Department of Education Best practices at Lakes International Language Academy (LILA), a K-6 lan-guage immersion charter school and In-ternational Baccalaureate World School, earned a Minnesota Promising Practices in Character Education Award for the third year. LILA is one of the 16 charter schools authorized by VOA-MN.

VOA-MN named to Star Tribune’s Top Workplaces 2012 Volunteers of America-Minnesota was named a “National Standard Top Workplace” for 2012 based on an employee-based survey project from the Star Tribune.

Page 7: Volunteers of America Annula Report 2012

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Page 8: Volunteers of America Annula Report 2012

VOLUNTeerS OF aMerICa – MINNeSOTa’S SerVICe LOCaTIONS

Serving more than 26,000 with

dignity for seniors and people with

special needs; hope for children,

youth and families; and self-reliance

for rehabilitative services

Children, Youth & FamiliesAvanti Center for Girls, BlaineBar None Residential Treatment ServicesChildren’s Mental Health Case ManagementChildren’s Residential Treatment Center, Mpls.Family Treatment Foster CareHome-Based/CTSS (Children’s Therapeutic Services and Support) Mental Health Family Treatment Program In-Home ReliefMultidimensional Treatment Foster Care (MTFC)Omegon Residential Treatment Center

Mental Health Clinic ServicesDBT Outpatient Therapy for AdolescentsYoung Adult Intensive Outpatient DBTDeaf and Hard of Hearing Family Focused Therapeutic ServicesDeaf and Hard of Hearing Mental Health ServicesDHH IMPACTHome-Based/CTSS (Children’s TherapeuticServices and Support) Mental HealthOutpatient Services

Education and SchoolsCharter School Authorizing OfficeAdult High School Diploma ProgramOpportunity High School, Mpls.Phoenix/SALT High School, Mpls.

Charter SchoolsAcademy of North MinneapolisBirch Grove Community School, TofteCornerstone Montessori Elementary School, St. PaulEdVisions Off-Campus High School, (Online)Global Academy, Mpls.Green Isle Community School, Green IsleHarbor City International Charter School, DuluthKaleidoscope Charter School, OtsegoKIPP Stand Academy, Mpls.Lakes International Language Academy, Forest LakeMetro Deaf School-North Star Academy, St. PaulNaytahwaush Community School, NaytahwaushNew Visions Academy, Mpls.Southside Family Charter School, Mpls.Spectrum High School, Elk RiverTrekNorth Junior and Senior High School, Bemidji

Senior ServicesAdult Day Services

Hmong DayElders Southwest DayElders

Assisted/Customized Living ServicesLyndale Manor, Mpls.Parker Skyview, Mpls.North Park Plaza, New Hope

Other ServicesCare Management and ConsultationCaregiver Support ServicesAARP Experience CorpsEstate & Elder Law Services, Mpls.Family Memory Care for African AmericansPark ElderCenter, Mpls.Protective Services, Mpls.RSVP - East Central Minnesota, MoraRSVP (Twin Cities Metro Area)Southwest Center, Mpls.Senior Mental Health

Senior NutritionSenior Nutrition Office

Senior Dining SitesAnoka Senior Center, Anoka Calvary Lutheran Church, Golden ValleyCedar-Riverside Highrise, Mpls.Centro, Mpls. Charles Horn Terrace, Mpls. Coon Rapids Senior Center, Coon RapidsCrystal Community Center, CrystalDayton Senior Center, DaytonEastside Neighborhood Services, Mpls.Ebenezer Park Apartments, Mpls. Franklin Highrise, Mpls.Fridley Community Center, Fridley Ham Lake Senior Center, Ham LakeHamilton Manor, Mpls.Hiawatha Towers, Mpls.Holland Highrise, Mpls. Holy Cross Lutheran Church, Mpls. Jewish Community Center, St. Louis ParkLao Cultural Center Building, Mpls.Lyndale Manor, Mpls.

Senior Services continuedSenior Dining Sites

Mary Ann Young Senior Center, BlaineNicollet Towers, Mpls. North Park Plaza, New HopePark ElderCenter, Mpls.Parkview Villa Highrise, Columbia Heights Richfield Community Center, RichfieldSenior’s Place, Mpls. Southwest Center, Mpls.Trinity Apartments, Mpls. Windom Community Center, Mpls. Yorktown Continental Apts., Edina

Services for People with Special NeedsAshland Home, St. PaulPortland Home, St. PaulColumbia Heights Board and LodgeFoley Home, FoleyIn-Home Support Services/SupportiveEmployment ServicesMilaca Homes (four homes), MilacaMora Homes (four homes), MoraOur HOME, IslePrinceton Homes (two homes), Princeton

Affordable HousingMonroe Village - Senior Housing, Mpls.Nicollet Towers - Family Housing, Mpls.North Park Plaza - Senior Housing, New HopeOxbowl Bend - Senior Housing, Coon RapidsVillage at Franklin Station, Mpls.

Rehabilitative Services Group Residential Housing (GRH), Mpls.Residential Reentry Centers (RRCs), RosevilleWomen’s Residential Treatment, St. Paul

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Page 9: Volunteers of America Annula Report 2012
Page 10: Volunteers of America Annula Report 2012

8 Participants made these artful plaques at Southwest Senior Center in Minneapolis.

Page 11: Volunteers of America Annula Report 2012

we are here...Dignity for Seniors and People with Special NeedsCare and support for elders and an aging population is one of our largest service areas. As one of the key providers in Min-nesota, we served 16,484 older adults in 2012 with services that met nutritional needs of seniors and reduced isolation. We also offered specialized services such as memory care, mobility services and other assistance.

Our 13 residential homes provided a secure and nurturing environment for 226 people with special needs in 2012. Staffed around the clock with certified caregivers, people with intellectual chal-lenges, autism, severe mental illness or recurrent homelessness can participate in their communities and in so doing, gain hope and tools to achieve their goal of living independently.

Hope for Children, Youth and FamiliesQuality services, security and self-respect are the core foundation of our care for 5,342 children, youth and families in 2012. Our residential treatment, foster care and community based mental health services com-bined to stop the destructive patterns that follow abuse, neglect, and be-havioral and mental health issues. In 2012 we launched a major initiative to implement Trauma-Informed Care (TIC) throughout all VOA-MN services. TIC recognizes the high prevalence of traumatic experiences in persons who receive our care. Trauma-informed services are survivor-driven, strength-based, recovery-oriented, culturally relevant, gender-specific, hospitable, engaging, collaborative, sensitive, respectful and empowering.

The alternative learning environments anchored at two high schools helped

545 youth and adults in 2012 to develop critical thinking and strengthen problem solving skills, particularly for recent immigrants from Somalia. Opportunity and Phoenix SALT High Schools provide the needed flexibility and support for students to see their potential and make the most of life, inside and outside of school.

Self-reliance for Rehabilitative ServicesAn individual exiting a correctional insti-tution faces a daunting task in finding housing and employment. Our two resi-dential reentry sites provided housing for 536 men and women in 2012, a critical step to ensure a better chance for a fresh start and a successful reentry into their communities. Similarly, 119 women with a history of trauma and substance abuse issues were helped at our residential treatment and transitional housing facility.

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Page 12: Volunteers of America Annula Report 2012

COLLaBOraTIONVolunteers of America–Minnesota (VOA-MN) managed an $18 million renovation of affordable housing this year for 391 people in the heart of Minneapolis. Inez Egerstrom, 99, has called Nicollet Towers home for its entire 33-year history.

The renovation was the result of five collaborative years between building owner Volunteers of America National Services, the Minnesota Housing Finance Agency, the National Affordable Housing Trust, Cornerstone Real Estate Advisors, The MacArthur Foundation, the Department of Housing and Urban Development, general contractor Kraus-Anderson, the law firm of Messerli & Kramer and Pope Architects.

Roof and windows were replaced, nearly a quarter of a million bricks were removed and a vapor barrier applied, with new bricks replaced to match the old. The buildings’ mechanical and electrical systems were upgraded, including a new heating and cooling system, fire alarm system and corridor lighting. About 150 apartment units also received new kitchen cabinets, countertops, sinks and flooring. The investment will return annual energy savings of about $100,000.

More than mortar, these new bricks are held together by our mission to help people like Inez keep her dignity by remaining independent.

Pictured (on the cover) are VOA National President Mike King, Nicollet Towers resident Inez Egerstrom, and VOA-MN President & CEO Paula Hart.

Page 13: Volunteers of America Annula Report 2012

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Page 14: Volunteers of America Annula Report 2012

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Page 15: Volunteers of America Annula Report 2012

COMPaSSIONFor 536 residents, the two VOA-MN Residential Reentry Centers (RRC), on East Lake Street in Minneapolis and in Roseville, were sources for compassion in 2012. One resident, Jerome grew up on the streets of Chicago, was using and selling drugs by the 8th grade and eventually moved to Minneapolis where he continued to use heroin. In despair, Jerome burglarized a jewelry store, figuring that if he got caught he might get clean, in jail.

His life turned around at the Moose Lake Correctional Facility where he participated in a chemical dependency program and completed his high school diploma. When Jerome was eligible for work release, he selected the Lake Street RRC. The facility provides residential reentry services for men who complete part of their prison sentences in the community and offers constructive but compassionate programming to help residents become accountable, productive, tax paying citizens.

The RRC helped Jerome find full-time work at Target Field in the food warehouse. “I have been so blessed—I don’t want that blessing to go away,” he says. Jerome hopes to pass on the compassion and become a chemical dependency counselor. He is already enrolled in classes at Minneapolis Community and Technical College.

Page 16: Volunteers of America Annula Report 2012

eXCeLLeNCeWally Faster, VOA-MN’s longest serving member of the Board of Directors, has dedicated more than 40 years of volunteer service, spanning more than a third of our 116-year history. Prior to joining the VOA-MN board, Wally served on the board of the Bar None Ranch near Anoka. Throughout that service and at the national level as Vice Chair and Chair of the VOA National Organization in the ‘80s, Wally has focused on excellence.

“The role of board members is to ensure the transparency and openness of our governance,” Wally says. “We must deliver a clean and honest operation so our staff can provide excellent human services.”

Retired as VP, Corporate Growth and Development after a 34-year career with General Mills, Wally recounts the excitement in learning to understand the important work of the VOA-MN professional staff and in working to support an environment in which our staff can be more effective and productive in service delivery. That includes financial support as an active donor himself and his encouragement of others to contribute both intellectual and monetary assets.

“I am most grateful for the opportunity to have been so closely involved with the great Volunteers of America team of people,” he says.

Page 17: Volunteers of America Annula Report 2012

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“Wally Faster has been devoted to his extraordinary

community leadership as he was to his leadership

role at General Mills. He is a role model for all of

us to follow.” – Steve Rothschild, founder of Twin

Cities RISE! and former Executive Vice President of

General Mills; author of The Non Nonprofit.

Page 18: Volunteers of America Annula Report 2012

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Page 19: Volunteers of America Annula Report 2012

INTeGrITYDomestic violence, a husband’s alcohol and drug abuse, and his removal from their home led to Caryn’s alcohol abuse and eventual loss of child custody for six months. After chemical dependency treatment she and her children are now reunited at Our HOME, in rural Minnesota, where they have lived for more than three years. The care each has received through Services for People with Special Needs (SPSN) lets Caryn see how her own integrity can be an example for her children.

Caryn has blossomed in the past six months and now has a part-time job. She and her two oldest children have made considerable strides through case management, intensive in-home care, outpatient therapy, a support group and her parents who visit monthly.

Caryn expresses her high regard for the integrity of Our HOME services and her positive relationship with her social worker. There is a sense of unity and affection in the family now. She has learned to deal with her anxiety and “takes it one day at a time.” She confidently remarks, “I finally know who I am.”

Page 20: Volunteers of America Annula Report 2012

reSPeCTFor 17-year-old Ralph*, respect was something he didn’t get much of. Struggling with severe depression and anxiety, he refused to attend school and engage with his parents until he developed a trusting relationship with VOA-MN case manager, Kyler Gilmore and with a staff psychiatrist. They worked with Hennepin County mental health to place Ralph in the VOA-operated Children’s Residential Treatment Center (CRTC) in Minneapolis. “I didn’t want to be there at first, but after a little while I realized it was a place where I needed to be to learn some things I needed to learn,” recounts Ralph.

During his time at CRTC, Ralph worked with a therapist who helped him move from refusal and isolation to active engagement and skill building. He graduated from CRTC in the Summer of 2012, has resumed individual therapy and continues case management because of the high respect and rapport with Kyler and the therapist. The three are now working as a team to keep Ralph stable in the community.

Ralph’s family also respects Volunteers of America because of our involvement in each step of his care – now as an out-patient – to help restore his dreams of loving family relationships.

*The name of the subject and certain details have been deleted to protect confidentiality. The individual in the accompanying photo is a model.

Page 21: Volunteers of America Annula Report 2012

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Page 22: Volunteers of America Annula Report 2012

Statements of Financial Position June 30, 2012 June 30, 2011

AssetsCash, Accounts Receivable and other Current Assets 7,082,039 6 ,110,145Property and Equipment 34,246,154 33,747,994Depreciation (12,397,059) (11,156,003)Other Assets 1,425,192 1,170,273Assets Total $30,356,326 $29,872,409

Liabilities and Net AssetsCurrent Liabilities 5,563,805 4,222,034Long Term Liabilities 14,628,378 15,077,541Liabilities Total $20,192,183 $19,299,575

Net AssetsUnrestricted 9,224,711 9,674,740Temporarily Restricted 897,551 868,663Permanently Restricted 41,881 29,431Net Assets Total $10,164,143 $ 10,572,834Liabilities and Net Assets Total $30,356,326 $ 29,872,409

2012 FINaNCIaL reSULTS

We are here to help the most vulnerable. For 116 years we have

taken on the most difficult tasks to help the most underserved.

20Volunteers of America Serving Minnesota – 2012 Annual Report Fiscal Year July 1, 2011 – June 30, 2012

Page 23: Volunteers of America Annula Report 2012

Statements of Financial ActivitiesRevenues Fiscal Year 2012 Fiscal Year 2011Government Revenue and Grants 25,592,160 26,559,078Program Service Fees 12,271,139 11,675,814Other Income 1,395,309 1,655,261Charitable Support 1,232,374 1,391,198Revenues Total $40,490,982 $41,281,351

ExpensesDignitySeniors 5,769,355 6,244,910Special Needs 3,785,038 3,758,308Mental Health 3,320,846 3,193,863Disability and Senior Housing 1,805,497 1,977,647Assisted Living 1,269,318 1,485,858Dignity Total 15,950,054 16,660,586

HopeChildren and Youth 10,288,812 10,478,209Hope Total 10,288,812 10,478,209

Self-RelianceFamily Housing 1,161,211 1,241,024Rehabilitative Services 7,345,091 6,869,828Self-Reliance Total 8,506,302 8,110,852

Administrative and Fundraising 4,781,784 4,701,356

Expenses Before Depreciation 39,526,952 39,951,003Depreciation 1,372,721 1,411,457Expenses Total $40,899,673 $41,362,459Change in Net Assets (408,691) (81,108)

Change in Net AssetsBefore Depreciation 964,030 1,330,349 21

Self-Reliance20.8%

Administrativeand Fundraising

11.7%

GovernmentRevenue

and Grants63.2%

Program Service Fees

30.3%

Other Income3.5%

Charitable Support3.0%

Dignity 39.0%

Hope 25.2%

Depreciation 3.3%

Sources ofRevenue

Expensesby Area

Page 24: Volunteers of America Annula Report 2012

22Phoenix SALT High School in Minneapolis, one of two alternative schools for grades 10-12 operated by VOA-MN, assists students with college applications.

Page 25: Volunteers of America Annula Report 2012

$20,000+ Alliance for Children and FamiliesF. R. Bigelow FoundationGreater Twin Cities United Way

$10,000to $19,999Carl & Eloise Pohlad Family FoundationGeneral Mills FoundationHarold Fiegel* Family TrustMarvin Nystrom*

Open Your Heart to The Hungry & HomelessThe Saint Paul FoundationRichard A. Zgodava Fund

$5,000 to $9,999Cannon Family Fund of The Minneapolis FoundationCornwell Family Fund of The Minneapolis FoundationRoger and Patricia Kerber - Schwab Charitable FundChristopher and Nancy KingSanta Anonymous Kids Camp Fund of The Minneapolis Foundation St. Luke Presbyterian Church on behalf of Walter and Cecy FasterWells Fargo Foundation

$1,000 to $4,999The 1610 Foundation of The Minnesota Foundation3M - Community AffairsAlly Matching Gifts ProgramAnonymous (5)Don and Janet ConleyFamily Memorial Fund of The Minneapolis Foundation Walter and Cecy FasterPeter FritzSheldon I. Greenberg Estate*

Terry GrovePaula Hart and Karl Gensheimer

Ross and Missy KramerKraus-AndersonMargaret Rivers FundMarketingLab, Inc.Medica FoundationMendon F. Schutt Family Fund of The Minneapolis Foundation Cynthia MiddaughMinnesota Chapter of the Federal Bar AssociationMinnesota Community FoundationNational Association of Charter School AuthorizersMatt and Kari NormanNortheast Bank

Rick and Rhonda PavelkaSecurian Trust CompanyLuis SerratSeward Community Co-OpSharon and John SpiesDouglas and Lores TraskUnitedHealth Group CorporateUnity Cooperative CouncilCaroline WebsterWhitney Foundation

$500 to $999Ted and Ruth ArnesonArthur and Frances BellJames and Edith BrotenJudy CandellCentral BankCentral Mille Lacs Area United WayCollins ElectricEdina Morningside Rotary ClubChristine Fenske

Frank Hornstein and Marcia ZimmermanIsanti County Sportsmen’s ClubPhil JarviMarylee and Joel JenningsMichael and Patricia KehossMedtronic Foundation Matching Gifts ProgramMedtronic Volunteer Grant ProgramRobert and Dorothy MeyerRichard J. and Gloria L. Borden Fund of The Minneapolis Foundation Gary RomsaasWilliam and Michele SeehaferBonnie SkeltonTCI Business CapitalUnited Way of Greater MilwaukeePatricia Venus and Ronald FaberCarl and Marjorie Zenker*Deceased

2012 DONOrSWe thank all of our donors and express our sincere appreciation to the following individuals, families, businesses, civic organizations and foundations for their generous support, received between July 1, 2011 and June 30, 2012. Your investment will ensure we are here, helping people gain self-reliance, dignity and hope.

Page 26: Volunteers of America Annula Report 2012

$100 to $499Dorothy AkinChristine AmbroseAmeriprise Financial Employee Gift Matching ProgramIrma AndersonJoyce AndersonAnonymous (10)Evelyn ArboArthur BakerBank of America Charitable FoundationLynne BartenJames and Sharon BeckwithBethel United Methodist ChurchJames BettendorfEvelyn BjerkFrank and Barbara BonelloMary BornongClyde and Jennifer BoulerLindley and Connie BransonDaniel BrickRonald and Gail Britz

Brad and Joan BrolsmaBrownson and Ballou, PLLPWinifred CahallLaura and Michael CampbellCraig CarlsonNancy CaseyWilliam and Donna CaverleyCentury LinkShanyn CharlesLynn ChaseJames and Roberta CraigPatricia CurranBenjamin DefoeJanet DeGilioTracey DewhirstLaura DiamondBradley DiekmannLuke and Donna DohmenDavid DornfeldScott and Brenda DummerLucinda DutoitGeorge and Jackie DyeM. Eisworth

William and Carmelita EllisKen EpsteinRichard EricksonJohn and Kamisha EscotoDevon EverageMichael FaulkTimothy FeickertHelen FiskChristine FitzgeraldForthright SolutionsKevin FrolenLester and Marianne GablePaul and Anne GaffneyCheryl GallantAimee GarzaPamela and Robert GilbertsonKathleen GoldstrandMary GoldstrandJoseph and Loa GrayJohn GriersonChristine HarnackJohn and Hilary HartmanSusan and Gregory Hayes

Dave HendeyPat HjellePaul and Avis HoffmanJoyce HolmgrenMarie HopperPeter and Erin HulbertDennis and Faye HuntErin and John HuppSean and Britt Inger-McDonnellEric JobeSally and Charles JorgensenKristine KelleyDorayn KemnitzMike and Pamela KennedySteven KingBree KlawienSteven and Kristin KnutsonJohn and Lesa KoskiRaymond KramerKaren KrittaMayer KruppMark LarsonKathleen LastMichelle LeDell

David and Alyce LeesCindy LeinGretchen LeonardMatt LindstadAndy LiteckyTom and Helen LockhartLong Lake Improvement AssociationRenee and William LowderWilliam and Lorraine LundGary LustCeline LymanElizabeth MandellDeborah and Tom MauJames and Vicki MayerSylvia McAlpineCatherine McLaneJennifer MeitonMetropolitan CouncilSusan MeyerW. Lyle and Jeanne MeyerMN RIMS ChapterSidney Monroe

Ralph and Elizabeth MonseesRobert NolteGeoffrey and Agnes O’ConnorSheri OlsonThomas PalmerFred and Josephine ParentiBernice PaulsonAllen and Anitra PayneBarbara PerronEarl and Bonnie PetreLori PomroyDonna PoolPrudential Foundation Matching Gifts CenterHarriett Raglin- WilliamsJoan RanfeltAnita RaymondGrace RiceRobert RichardsonWilliam* and Judith RieckhoffSofia RudesillAlice RuttMarjorie RyanKim Rymer

Page 27: Volunteers of America Annula Report 2012

25De’Sco, a resident at Bar None Residential Treatment Services in Anoka, receives a talent show award from Unit Supervisor Danielle Patterson and Unit Manager CJ Sanderson.

Page 28: Volunteers of America Annula Report 2012

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Lori Guggenheim (center) donated more than 1,000 hours in 2012 to Opportunity High School students, primarily immigrants from Somalia. Lori was inducted into Mpls.-St. Paul Magazine’s “Volunteer Hall of Fame.” Pictured with Lori are staffers Allison Bloom and Jenni Gunga from Opportunity High.

Page 29: Volunteers of America Annula Report 2012

S.V. TempleJames and Dianne SafleyBrian SauerAnn SchenkelLorence SchneidermannMary Ann Schoenberger and Darrick HillsEd and Judy SchuckLois SchurkeHal ShillingstadRichard and J. SimmonsLeslie SimonCharles SimonetJudy Sonsalla-Lissick and Greg LissickMelissa StegmanKristin StichaMichael and Melissa StorbakkenDonald SwansonTammy TamteDiane TetensGlenn and M. Jeanne TheorinThomson ReutersJames and Sharon ToscanoThomas Turnbull

Twin City Post, LLCSara VanKempen and Mitchell FinneMartha VetterKenneth VogelGene and Claudith WashingtonRobert WebbLarry and Jan WeightVerlyn and Jannie WenndtNickolas and Sharon WestmanJohn and Joy WetzelSue WilmarthGaleen WolkenhauerHeather Yohendran

$1 to $99We thank the 628 donors who gave $1 to $99

Memorial GiftsIn memory of Susan Albee • Robert N. WagnerIn memory of Mary Alice Allen • Peggy RiggsIn memory of Aileen Barkes • Mary H. Banyard

In memory of Richard Elsberry • Mr. and Ms. Charles MosesIn memory of Grace Jarrett LundsIn memory of Glen Kuehl • Mary H. BanyardIn memory of Kenneth Moritz • Mr. and Mrs. Gerald BloedowIn memory of LaVerne M. Taylor’s Mother • LaVerne M. TaylorIn memory of Henrietta Tovar • Dr. and Mrs. Pedro Banda • Mr. and Mrs. Michael Campbell • Ruth Katz • Wilma Kidney • Mary Ann Schoenberger & Darrick Hills

In-Kind GiftsAl VentoBaker’s SquareBayview Event Center

Broders Cucina ItalianaBuca Di Beppo - Eden PrairieCafe LatteCraveCupcakeDoolittle’s Woodfire GrillDoubletree Hotel- Minneapolis Park PlaceEddington’s RestaurantGuthrie TheaterKenneth and Meg HillaryLil HippIchiban Japanese SteakhouseIllusion TheaterMesserli & Kramer P.A.Minnesota Children’s MuseumMinnesota Timberwolves Com- munity FoundationMinnesota VikingsPark Tavern Bowling CenterPaychexPorter Creek Hardwood Grill

Q Cumbers RestaurantR.T. Moore Co.Sheryl Stehn-KloudaSummit BreweryRenee Tait

State and Federal GrantsAARP Experience Corp • Experience CorpsCity of Minneapolis • Innovative Graffiti Prevention Micro- Grant for South West Senior CenterThe Corporation for National and Community Service • RSVP Greater Twin Cities • RSVP Greater MinnesotaDepartment of Housing and Urban Development • Our Home • Senior HousingFederal Bureau of Prisons • Residential ReentryMetropolitan Area Agency on Aging • Caregiver Support

• Senior Nutrition • Family Memory • Care • Park ElderCenter • Southwest CenterMinneapolis Public Schools • Adult Basic EducationMinnesota Board on Aging • RSVP Greater Twin Cities • RSVP Greater MinnesotaState of Minnesota Department of Human Services • Mental Health Deaf & Hard of Hearing ServicesState of Minnesota Department of Human Services for Children’s Mental Health • Bar None • Mental Health ClinicsState of Minnesota Legal Services Advisory Committee • Estate and Elder Law Services

Page 30: Volunteers of America Annula Report 2012

7625 Metro Boulevard Edina, MN 55439 ph. 952.945.4000 www.voamn.org

Facebook: voamn LinkedIn: Volunteers of America of Minnesota

Twitter: VOA_MN

we arehere

Phoenix/SALT High School students Dylan Stripe, Josey Sandoval and Carlos Vazquez find adventure on Moose Lake in the Boundary Waters Canoe Area, led by instructor Ben Savitt.