volunteers for europe providing mentoring and support
TRANSCRIPT
Volunteers for Europe
Providing Mentoring and Support
Providing Mentoring & Support EVS Requirements
Each host organisation must identify a mentor who is directly responsible for training, personal support and language training for the volunteer and to whom the volunteer can turn in case of problems. The mentor should not be the volunteer’s supervisor or another person involved in the volunteer’s project.
Providing Mentoring & Support VfE Requirements
The hosting Association must provide a mentor as well as a work leader for the volunteer. The role of the mentor is to provide personal evaluation, support and counselling and induction to the cultural environment.
Role of the Mentor Inspires the volunteer to meet and possibly
exceed his/her objectives Supports and encourages learning and
development Acts as a sounding board as the volunteer
explores and reacts to the dilemmas in the work placement and community environment
Helps the volunteer to recognise the outcomes of his/her actions and plans
Gives and receives constructive feedback
Mentor Responsibilities Setting realistic expectations for
the relationship, for volunteer achievement and for their own involvement
Maintaining consistent contact to help the relationship develop
A Mentor Is …. A guide A wise and trusted friend A good listener, someone who cares Someone who has ‘been there’ Someone to help the volunteer get
where he/she wants to go A responsive adult
A Mentor Is NOT … A surrogate parent A therapist A probation officer A cool peer A banker A chauffeur A nag
FAQ What if …. my help isn’t wanted? something really serious comes
up? I’m too different to relate well? I do something wrong?
Why should Mentors get involved? Because young people need positive,
successful adult role models Because young people need guidance in
setting and achieving goals Because young people need support in
adjusting to cultural differences Because a relationship works two way.
They gain from the insights of a young person. Helping them is a great source of satisfaction
The Mentor Choosing the right people
The person specification The job description The contact sessions
Support for the Mentor Do not leave the Mentor feeling
isolated Contact the mentor within 2 weeks of
the match Continue this contact monthly for the
first 3 months Provide ongoing contact at least
every 3 months
The Role of the YMCA Monitor the Relationship
Identify a staff member who is responsible Establish a schedule of regular check-ins Identify how contact will be made Use the questions to identify issues Train the mentor in listening and problem-
solving skills Develop a system to ensure that there is
follow-up on potential or actual problems Take steps to ensure that all information
remains confidential
The Role of the YMCA Conduct ongoing training – potential
topics could include: Diversity and ‘cultural sensitivity Skills for helping volunteers to set goals Skills for setting limits with volunteers Problem-solving skills Disclosure – child abuse, neglect, domestic
violence Teen sexual activity and pregnancy advice Alcohol and other drug issues
Role of the YMCA Offer mentor support groups Provide help with closure at the
end of the relationship Recognise the mentor’s
contribution Recognise the volunteer.