volunteer orientation - susan g komen...

14
1 THANK YOU FOR CHOOSING TO VOLUNTEER FOR THE 2015 KOMEN CHICAGO MOTHER’S DAY RACE FOR THE CURE! Please read the following orientation to prepare for your volunteer assignment at the Race. If you have any questions regarding information in this orientation, please contact: Stephanie Chan Vo [email protected] Office: (773) 444-0061 x.111 Cell: (847) 373-3449 Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401, Chicago, IL 60631 RACE FOR THE CURE ® VOLUNTEER ORIENTATION Sunday, May 10 th , 2015 Chicago – Butler Field/Grant Park

Upload: others

Post on 16-Oct-2019

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

1

THANK YOU FOR CHOOSING TO VOLUNTEER FOR THE

2015 KOMEN CHICAGO MOTHER’S DAY RACE FOR THE CURE!

Please read the following orientation to prepare for your volunteer assignment at the Race.

If you have any questions regarding information in this orientation, please contact:

Stephanie Chan Vo

[email protected]

Office: (773) 444-0061 x.111

Cell: (847) 373-3449

Susan G. Komen® - Chicago

8765 W. Higgins Road, Suite 401, Chicago, IL 60631

RACE FOR THE CURE®

VOLUNTEER ORIENTATION Sunday, May 10th, 2015

Chicago – Butler Field/Grant Park

Page 2: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

2

VOLUNTEER ORIENTATION CONTENTS

About the Race for the Cure® 3

About the Komen Chicago Affiliate 3

Your Role as a Komen Ambassador 3

Race Volunteer Guidelines 4 Rain or Shine!

Dress Code

Emails

Your Volunteer Shift Responsibilities

Checking Out at the End of Your Shift

Volunteers who Need Volunteer Hours

Cancelling Your Volunteer Assignment

Volunteer Check-In Information 5

Race Site Map with Volunteer Tent 6

Race Day General Event Schedule 6

What to Expect on Race Day 7

Your Volunteer Assignment & Position Orientation 8 Course Marshalls/1 Mile Walk Marshalls

Education Photo Station

Education Sign Rovers

Finish Line Marshalls

Food Tent

Ford Tent

Gear Check

IATC Cureleaders/Cheerleaders

IATC Rovers

New Balance Tent

Photographer

Post Race Water

Pre-Registration/Packet Pick-Up

Race Course Water

Registration Cashier, Greeter & Worker

Start Line / 1 Mile Finish & 10K Finish Line Marshalls

Survivor Tent – Zeta Tau Alpha

Team Tailgate

T-Shirt Distribution

Volunteer Check-In

Volunteer Deployment

Emergency Procedures 13

Susan G. Komen Fast Facts 14

Page 3: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

3

ABOUT THE RACE FOR THE CURE

The Susan G. Komen Race for the Cure® Series is the largest series of 5K run/fitness walks in the world!

The Komen Chicago Race for the Cure® started 18 years ago and the Lombard Race in September started 5 years ago. This year, we expect nearly 10,000 participants at our Chicago Race!

ABOUT THE KOMEN CHICAGO AFFILIATE

The Chicagoland Area Affiliate was established in 1997 by volunteers and now have a staff of 7 serving 5 counties in the area (Cook, DuPage, Kane, Lake, and McHenry).

This year we have invested $1 million to 14 Chicago based organizations towards funding lifesaving screening, diagnostics, patient navigation, treatment support and treatment programs. Since 1997, Komen Chicago has invested overly $16 million in local program, funding potentially lifesaving services for underserved and uninsured men and women.

Up to 75% of net proceeds raised by the Affiliate are dedicated to fighting breast cancer locally in the Chicagoland metropolitan areas. The remaining 25% of net proceeds raised are contributed to the Komen Grants Program which funds research.

BEING A RACE DAY VOLUNTEER –

YOUR ROLE AS A KOMEN AMBASSADOR!

Your role as a volunteer at our race is essential to our success! You are our representatives and connection to the community! Please help us by being Komen Ambassadors during the event

and maintain a positive attitude as you work with the public and other volunteers.

We appreciate your help in saying thanks to our donors and participants!

When people see you, they see Komen!

Page 4: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

4

RACE VOLUNTEER GUIDELINES

Rain or Shine! Our Race goes on rain or shine! So please pay attention to the weather report and dress accordingly. Dress Code Wearing the volunteer tshirt is mandatory. Most volunteers will be standing for long periods, so please wear comfortable shoes (we recommend closed-toe shoes). You can wear jeans/slacks/shorts for bottoms.

Emails Please check your email often prior to Race Day for updated information.

Your Volunteer Shift Responsibilities It is essential that you stay at your volunteer assignment during your shift. We also ask that you be flexible in the duties you are assigned to perform. Your job may be changed to help us fill gaps. We appreciate your willingness to help out where it is needed! Checking Out at the End of Your Shift Volunteers must sign out at the Volunteer Tent. Your Volunteer Captain will dismiss you no later than 11:30am. If you are unclear about whether your shift is over, please check at the Volunteer Tent.

Volunteers Who Need Volunteer Hours If you are volunteering to receive service hours, bring your form that needs to be signed to the Volunteer Tent when you check-out. Otherwise you can always coordinate approval/recognition of hours after the event with Stephanie Chan Vo.

Cancelling Your Volunteer Assignment If you can no longer attend and need to cancel, please email Stephanie Chan Vo at [email protected] ASAP, with your first and last name and what job you signed-up for.

IF YOU NEED ANYTHING WHILE VOLUNTEERING… Look for a Volunteer Captain who will be wearing a purple committee t-shirt and a pink hanging name badge

Page 5: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

5

VOLUNTEER CHECK-IN INFORMATION

Volunteers should arrive at the Volunteer Check-In Tent at their assigned time. It is very important to arrive on time.

<SPECIFIC JOB INSTRUCTIONS AND ORIENTATION START ON PAGE 8>

Volunteer T-Shirt Receive your volunteer t-shirt at Volunteer Check in. It is MANDATORY that you wear this during your shift. Please make sure the t-shirt is visible at all times if you choose to wear a jacket or sweater. We apologize in advance if we do not have your exact t-shirt size and appreciate your flexibility Coffee & Water We will have Corner Bakery coffee at our tent after 6:00am. We will have bottles of water available to all volunteers. Please eat breakfast before you come. Youth Volunteers Volunteers under the age of 18 must have a volunteer waiver signed by their parent. Volunteers aged 14-15 must volunteer with an adult. Please bring a signed waiver to check-in. Copies of the waiver can be found on our website: http://www.komenchicago.org/komen-race-for-the-cure/volunteer/ Personal Belongings We are not responsible for lost or stolen belongings. We do not have storage for volunteer belongings, so please bring only what you need.

Page 6: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

6

VOLUNTEER CHECK-IN LOCATIONS

Chicago Volunteer Check-In Tent Location

The Volunteer Check-In Tent will be near the Main Entrance at E. Monroe and S. Columbus Drive.

PUBLIC TRANSPORTATION Public transportation is strongly encouraged. From each of the suggested CTA stations below, walk east toward the lake to Butler Field in Grant Park:

Red line to Monroe, Green, Orange, Brown or Pink Lines to Madison/Wabash Blue line to Monroe

Please visit http://www.transitchicago.com/ or http://metrarail.com/metra/en/home.html for more info.

PARKING INFORMATION Limited street parking is available. Ample parking is available in the following garages:

*East Monroe Garage at 350 E. Monroe *Millenium Park Garage at 201 E. Randolph *Grant Park North at 25 N. Michigan

For public parking near Grant Park, please visit http://www.chicagoparkingmap.com/.

RACE DAY GENERAL EVENT SCHEDULE 6:30am – Packet Pick-up, Registration, Teams Tailgate & Survivor Café Open 7:00am – Pre-Race Entertainment Begins @ Main Stage 7:30am – Survivors Line Up for Parade @ Survivor Tent 7:45am – Survivor Parade Begins 8:00am – Race Start Sequence 9:30am – Awards Ceremony

Page 7: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

7

WHAT TO EXPECT ON RACE DAY YOUR VOLUNTEER ASSIGNMENT & POSITION ORIENTATION

In the email that came with this orientation, there’s an attachment with all Race day assignments. The attachment is sorted by last name. From there you will see your assignment and shift time.

If you do not see your name on this list, you should contact Stephanie Chan Vo as soon as possible. (Remember to arrive at your assigned time.)

VOLUNTEERING IS AS EASY AS A-B-C!

A – CHECK-IN/ARRIVAL B – YOUR ASSIGNMENT C – TEAR DOWN, CLEAN-UP & CHECK-OUT

A – CHECK-IN/ARRIVAL 1. Check-In at the Volunteer Tent. Stand in the “Confirmed Assignments” lines that are

separated by last name. 2. Once the check-in volunteer signs you in, they will give you a colored card. Hold onto

that and proceed to get your t-shirt. 3. Tell the t-shirt volunteer your t-shirt size. (Please be flexible if your size is not available.) 4. Head to the deployment area that matches your card color (i.e. blue, green, red, orange). 5. Your Deployment Captain will bring you to your volunteer assignment at the specified time.

Feel free to get water or coffee while you wait but be sure to be back in your deployment area at the specified deployment time.

B – YOUR ASSIGNMENT 1. Meet your Volunteer Captain and receive training on your position. 2. Ask any/all questions you may have. 3. See next page for position orientation for each job!

Keep in mind that some positions have breaks while others do not. Be sure to check with your Volunteer Captain before taking a break, otherwise you might be leaving your position without coverage.

While you are volunteering, if you get a question you do not know the answer to, always refer them back to the Volunteer Captain.

C – TEAR DOWN, CLEAN-UP & CHECK-OUT 1. Follow instructions from your Volunteer Captain on how to clean-up your area.

This may involve packing up unused materials, display items, race materials, etc. If there are boxes going into trash, please make sure they have been broken down.

2. Once all items are packed, you should help your Volunteer Captain fold all tables and chairs and bring them close to the paved path.

3. Pick-up any remaining trash around tent area and deposit into the trash cans. 4. Wait for your captain to release you. 5. Once released, go to the Volunteer Tent to check out.

Page 8: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

8

POSITION ORIENTATION

Please find your volunteer position and read the assignment details before Sunday. Thank you in advance for taking the time to become familiar with your position.

(If you do not see your position here, you will receive orientation when you arrive.)

Course Marshall/1 Mile Walk Marshalls Check-In Time = 6:45am Volunteer Captain = Ravenswood Events staff

1. From the deployment area, you will receive instruction from the Ravenswood Events staff. If you would like to be kept together with other volunteers, please let the deployment captain know. However, we can’t guarantee you will be together.

2. The Ravenswood Events staff will give you an orange vest to wear. 3. The Ravenswood Events staff will walk or drive you to a specific location on the course with instructions on guiding

runners/walkers. (Note: You will be dropped off much earlier than the start of the race because we have to clear the course of vehicles at a specific time.) The run/walk begins at 8:00am.

4. When participants start nearing your direction, you should cheer them on and direct them to go in the correct positions. Make sure participants do not go off the race course.

5. Keep an eye out and report any accidents or potential hazards on the course. Review Emergency Procedures at end of orientation.

6. At the end of the race, follow the instructions Ravenswood Events staff gave you on how to go back (i.e. walk or wait to be picked up.)

7. Once the van drops you back off on the race site, return the orange vest and check-out at the volunteer tent.

Education Photo Station Check-In Time = 5:45am Volunteer Captain = Committee

1. You should receive a green IATC t-shirt. 2. From the deployment area, you will be brought to the IATC Education Photo Station to meet your Volunteer Captain. 3. Help with controlling traffic in the tent area and engage participants waiting in line. 4. Assist with ensuring props are used, returned and stay in good condition. Help promote I AM THE CURE. 5. Let all photo takers know that they can retrieve their photos on Walgreens.com. 6. Encourage participants to post photos on social media.

Education Sign Rovers Check-In Time = 5:45am Volunteer Captains = Committee

1. You should receive a green IATC t-shirt. 2. From the deployment area, you will be brought to the IATC tent to meet your Volunteer Captains. 3. As an education sign rover, you will wear a sandwich board type sign. When you receive your sign, please become

familiar with the facts on the board and ask questions if needed. 4. You will be placed at a different location throughout the race site (i.e. photo booth, start line, stage, etc.) 5. You will want to encourage participants to visit the I AM THE CURE tent and let them know that there are prizes and a

Photo Op area at the tent. 6. Encourage participants to visit grantee tents and learn about the organizations Komen Chicago funds. 7. At the end of your shift, return your boards to the IATC tent. Please try to keep them in good condition.

Finish Line Marshalls Check-In Time = 7:00am Volunteer Captain = Ravenswood Events staff

1. From the deployment area, you will be brought to the finish line to meet a Ravenswood Events staff member. 2. You will receive specific instructions from Ravenswood Events staff which may include setting up the finish line,

specific positions to stand, etc. (Note: You will be ready at the line much earlier than the start of the race because we have to have everyone in place prior to them starting.)

Page 9: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

9

1. When participants pass the finish line, you should cheer them on and direct them on where to go. Many participants like to stop in the middle of the finish and wait for their friends. You should direct them to the “sidelines” or back towards the race site. Make sure participants do not go off the race course.

2. Give every participant a Walgreens finisher towel and say “Thank You!” 3. Keep an eye out and report any accidents or potential hazards on the course. Review Emergency Procedures at

end of orientation.

Food Tent Check-In Time = 7:00am Volunteer Captain = Kinga Stepien

1. From the deployment area, you will be brought to Food tables at the Finish line to meet your Volunteer Captain. 2. Wipe down all the tables. 3. Arrange boxes of bananas, bottles of water and granola bars neatly on the table. 4. Items are for post-race ONLY. Please do not distribute before race begins. 5. During the race and at the end, throw away garbage at and near tent. 6. Fold up any sponsor banners at the tent. Breakdown empty boxes and stack them neatly in a pile.

Ford Tent Check-In Time = 5:45am Volunteer Captain = Ford Staff

1. From the deployment area, you will be brought to the Ford Tent to meet the Ford Staff. 2. Receive instructions from the Ford staff which may include set-up, engaging participants, passing out Ford

scarves and promotional materials, clean-up, etc.

Gear Check Check-In Time = 5:30am Volunteer Captain = Peggy Newquist

1. From the deployment area, you will be brought to the Gear Check area to meet your Volunteer Captain. 2. Follow their instructions for receiving participant bags which may include setting up tables and signage, taking

participant bags and placing in correct areas, etc.

IATC Cureleader/Cheerleader Check-In Time = 6:45am Volunteer Captain = Volunteer Program Staff/ Ravenswood Events Staff

1. You should receive a green IATC t-shirt. 2. From the deployment area, you will wait to receive your cheering location that is within walking distance (i.e.

start line, finish line, mile markers, water stations, etc.) 3. Once you are at your location wait for the participants to get to your location. You may want to practice some

cheers with other IATC Cureleaders and other volunteers in your area. (Note: You will be dropped off much earlier than the start of the race because we have to clear the course of vehicles at a specific time.)

4. When participants near your direction cheer them on either by cheering or doing IATC chants. 5. At the end of the race you should either walk back and check-out at the Volunteer Tent.

IATC Rovers Check-In Time = 5:45am Volunteer Captain = Committee

1. You should receive a green IATC t-shirt. 2. From the deployment area, you will be brought to the IATC tent to meet your Volunteer Captain. 3. You will be trained on IATC and other education materials including what the meaning of a “Curemitment” is

and the how participants can make theirs. You will also receive a rover bag, hat and supplies. 4. You should roam the race site encouraging participants to visit the IATC tent and spin the wheel for a prize,

while passing out “curemitment” info cards and tattoos. 5. You should also promote the Education Photo Station area which will be next to the IATC tent.

Page 10: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

10

6. When you need more materials, return to the IATC Tent. 7. At the end of your shift, return all materials (i.e. leftover cards, bags, etc.).

New Balance Tent Check-In Time = 5:45am Volunteer Captain = New Balance Staff

1. From the deployment area, you will be brought to the New Balance tent to meet your New Balance Captain. 2. Receive instructions from your captain which may include helping set-up tent, engaging participants, passing

out giveaways and clean-up.

Photographer Check-In Time = 5:45am Volunteer Captain = Mercedes Santana

1. From the deployment area, you will meet Mercedes, your Volunteer Captain. 2. You will receive your event photographer pink vest and photographer assignment. 3. Mercedes will review general event schedule, photography preferences and ideal shots and specific

photographer assignments. Each assignment has its own schedule. Please follow this schedule. 4. Photographers should feel free to ask participants to take posed photos. Do not put yourself in any harm to

take a photo. 5. At the end of the race, you should return to the Volunteer Check-In tent and upload your photos to Komen’s

laptop. 6. After the race, you should submit 1-2 of your favorite photos to [email protected] to be entered

into the Facebook photo contest.

Post Race Water Check-In Time = 7:00am Volunteer Captain = Ravenswood Events staff

1. From the Volunteer Check-in tent walk to your assigned finish line water station. 2. Once you arrive at your water station, set up the tables:

Drape table cover over the table (if available). 3. Hand finishers beverage safely. Please keep the area clean of empty bottles and trash, as it can be a hazard. 4. At the end of the race, throw away any remaining garbage, dump out Gatorade from the coolers (if appropriate

disposal area), and fold up banners. 5. At the end of the race walk back to check-out.

Pre-Registration/Packet Pick-Up Check-In Time = 5:15am Volunteer Captain = Deb Trawver/Tatiana Zellner

1. From the deployment area, you will be brought to the Pre-Registration/Packet Pick-Up Tent to meet your Volunteer Captain.

2. Review the Packet Pick-Up Procedures and script:

Ask - Did you register on-line? What is your last name?

Ask - Are you walking or running?

Find their bib. Give them their bib and explain what the tab is for the t-shirt.

Direct them to the t-shirt tent. 3. Volunteers will be separated by alphabet categories. Some volunteers will be the “askers” while others will be

retrieving bibs. 4. At the end of the race, gather up all of the unused bibs and put them into plastic ziplock bags. 5. Give all the bags to the Volunteer Captain or Hermes, the Registration company.

Race Course Water Check-In Time = 6:45am Volunteer Captain = Ravenswood Events staff

6. From the Volunteer Check-in tent some volunteers will be driven to a water station and others will walk. (Note: You will arrive at your position much earlier than the start of the race because we have to clear the course of vehicles and be all set up at a specific time.)

Page 11: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

11

7. Once you arrive at your water station, set up the tables:

Drape table cover over the table (if available). Position coolers and cups for participants. 8. Prepare the Gatorade. Arrange the cups for Gatorade and water. 9. During the race, please keep the area clean of empty bottles and trash, as it can be a hazard. 10. At the end of the race, throw away any remaining garbage, dump out Gatorade from the coolers (if appropriate

disposal area), and fold up banners. 11. You should wait for the van to pick you up at the end of the race or walk back to check-out.

Registration Cashier, Greeter & Worker Check-In Time = 4:50am Volunteer Captains = Patty Escobar & Julie Jacobson

1. Remember to review the Registration Volunteer powerpoint training prior to Sunday! 2. From the deployment area, you will be brought to the Registration Tent to meet your Volunteer Captains. 3. They will review the registration positions, forms and all other necessary information. It is very important that you

ask questions if you have any at all. 4. Registration opens at 6:30am. Be prepared for a large influx of participants. Always remember to use your best

customer service skills and please help us thank them! If you have any questions, ask the Volunteer Captains. 5. Your Volunteer Captains will let you know when registration is closing. You should help collect all the papers, pens

and supplies, organize them correctly pack all supplies in the appropriate spot. Gather the unused bibs, receipt books, and put into the box. Gather all credit card machines, pack them in appropriate box and put in a single location. Put all cash and credit card receipts into strong box or designated box.

Start Line / 1 Mile Walk & 10 Mile Run Finish Line Marshall Check-In Time = 6:45am Volunteer Captain = Ravenswood Events staff

1. From the deployment area, you will be brought to the start line to meet a Ravenswood Events staff. 2. You will receive specific instructions from Ravenswood Events staff which may include setting up the start line,

specific positions to stand, holding signs, etc. (Note: You will be ready at the line much earlier than the start of the race because we have to have everyone in place prior to them starting.)

3. When participants start to line up for the race, you should direct them to the correct line up areas (i.e. 5K runner, walkers, etc.)

4. Help keep the energy up and thank participants for coming out! 5. After the race start, go to the 10 mile run & 1 mile walk finish. 6. When participants finish give them each a Walgreens towel and direct them to the water station shared with the

10K finishers. 7. Keep an eye out and report any accidents or potential hazards. Review Emergency Procedures at end of orientation. 8. At the end of the race, follow instructions from your captain on clean-up and check-out.

Survivor Tent Check-In Time = 5:45am Volunteer Captains = Jen Linares

1. From the deployment area, you will be brought to the survivor tent to meet your volunteer captains. 2. You will receive instructions on setting up and assignments for during the race, which may include, setting up

tables and decorations in tent, preparing for Survivor Breakfast, passing out survivor bags and gifts, passing out survivor beads, gathering survivors for the Survivor Parade, passing out flowers to survivors who cross the finish line, etc.

3. At the end of the race, follow instructions from your captain on clean up which may include, boxing up remaining gifts, clearing tables, throwing out trash, taking down decorations, etc.

T-Shirt Distribution Check-In Time = 5:15am Volunteer Captain = Bill Knippen & Ed O’Connor

1. From the deployment area, you will be brought to the T-Shirt tent to meet your Volunteer Captain. (Note: No coffee is allowed in the t-shirt tent.)

2. You will be split into teams. Some volunteers will take tabs and some volunteers will pick t-shirts. 3. Open boxes and make piles for each size of t-shirt. Do NOT mix sizes.

Page 12: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

12

4. Volunteers taking bib tabs should:

Take tab from bib. Only ONE t-shirt per bib

Ask what size. Get t-shirt and give to participant.

Thank them for their participation and direct them to the starting line. 5. Volunteers picking t-shirts should:

Keep t-shirt piles stocked and in a neat and organized fashion.

Help get the correct t-shirt size for the “taker”.

Break down boxes and throw away trash as necessary. 6. At the end of the race, gather up all remaining t-shirts and put in the appropriate box matching sizes. Make sure

all boxes are marked with sizes. If you have a box with more than one size, make sure the box is clearly marked.

Volunteer Check-In Check-In Time = 4:30am Volunteer Captains = Rob Bonesteel

1. After you check-in at the Volunteer Tent, you will help set-up the tent. Set-up includes setting up t-shirts, coffee table, check-in area signage, lighting, etc. Once the area is set-up, you should get your volunteer t-shirt.

2. Volunteers will be split into 3 jobs: Greeters, Check-In and T-shirt Distributors. 3. Greeters will help outside of the tent greeting directing volunteers to the correct lines.

Volunteers that have already registered and received a confirmation email on their assignment will go into the “Confirmed Assignments” lines based on last name.

Volunteers that have not registered yet or do not have a confirmed assignment should go to the “Day of Registration” line.

4. Check-In Volunteers will:

Ask volunteers for their last names and find them on the list. Highlight their name.

Find the color listed next to their assignment and hand them the matching deployment card. Remind the volunteer what position they have been assigned.

Youth volunteers will have a “Y” next to their name. They must have their parent signed waiver with them in order to volunteer.

If their name is not on your list, have them go to the “Day-Of Registration line”

If a volunteer is in any position that is for IATC or Education. Let them know they need a green t-shirt. 5. T-Shirt Distributors will:

Ask volunteers for their t-shirt size.

If you see a volunteer with a green deployment card, ask them what position they are in. If they are in an I AM THE CURE position or Education position, give them a green shirt.

Restock t-shirts as the piles are low. Break down any boxes as needed. 6. When the check-in period ends (around 8am), help change the table from check-in to check-out which may

include changing signage, packing boxes, etc. Arrange tshirt boxes by size, count tshirts and label boxes. 7. When volunteers come back from their assignment, check volunteers out by finding their name and recording

the check-out time. Thank volunteers for their help. 8. At the end of the race, follow instructions from your Volunteer Captain on clean-up which may include

breaking down boxes, packing, labeling, taking down signage and throwing out trash.

Volunteer Deployment Check-In Time = 4:30am Volunteer Captains = Rob Bonesteel

1. After you check-in at the Volunteer Tent, you will help set-up the deployment area, which may include setting glow sticks, setting up signage, lighting, etc.

2. Follow instructions given by Rob. Please be sure to go over the race site map and deployment schedule prior to Sunday.

Page 13: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

13

EMERGENCY PLAN

In the event of an emergency, Komen staff and volunteer leaders should immediately contact the Command Center. The Command Center will direct and organize the response and make necessary comments and announcements

to the media and public.

Command Center can be reached by walkie talkie on Channel 1 If Command Center cannot be reached call Race Manager, Heather Roeper - 740-972-3824.

The following scenarios are offered as general guidelines for response:

Personal injury or sickness of attendee Contact Command Center. If the injured person cannot be moved, the Command Center will notify emergency personnel. Otherwise direct the person to the EMT location.

Medical Emergency Contact Command Center who will notify emergency personnel. Do not attempt to move the ill or injured person. Only administer first aid if trained to do so.

Lost Child Keep the child with you in an open, public area. Notify Command Center, who will dispatch law enforcement officials to come take the child to a safe location and help locate the parents. A separated child MUST be turned over to police even if the parent finds them with you first.

A contained isolated incident (i.e. collapse of a tent) Notify Command Center. Wait for further instructions which may include assisting others to move to another location.

A major security incident that would require evacuation of the entire venue Leave the area immediately if your safety is at risk. Otherwise follow instructions of the local police/fire department who will direct the evacuation.

Hazardous material incident Contact Command Center who will notify emergency management. Follow the instructions of the Command Center/emergency management personnel.

Bomb Suspect Device/Suspicious Package Do not touch the suspected bomb/explosive. Turn off all radios and wireless communication equipment. Contact Command Center. Follow the instructions of the Command Center and local police and fire departments.

Inclement/Extreme Weather Extreme weather includes high winds, high heat index or severe rainstorms. Command will work with local police to determine the best plan of action. Follow instructions as directed by Command or local authorities.

Protestors Concerns about protestors should be communicated to Command Center who will notify the proper authorities. Do not try to remove, engage, or interfere with protestors. Police or security will remove protestors from any private or permitted property to a location that is public and safe.

Media Relations Refer any media calls, questions or contacts to Stephanie Chan Vo – (847) 373-3449. Avoid making any statements, providing information, commenting on the situation, or talking to the media. Do not provide the name of any victims to the media. Refer these questions to the investigating officer or hospital where the person was taken for treatment.

IN CASE OF EMERGENCY In the case of a personal or event emergency where you cannot check-out at the volunteer tent, please make your best effort to contact Stephanie Chan Vo, [email protected] or (773) 444-0061 x.111, within 24 hours.

Page 14: VOLUNTEER ORIENTATION - Susan G Komen Chicagokomenchicago.org/.../uploads/2012/08/MDRFTC-2015-Volunteer-Orientation.pdf · Susan G. Komen® - Chicago 8765 W. Higgins Road, Suite 401,

14

ABOUT SUSAN G. KOMEN®

Nancy G. Brinker promised her dying sister, Susan G. Komen, she would do everything in her power to end breast cancer forever. In 1982, that promise became Susan G. Komen® and launched the global breast cancer movement.

Today, we are the world’s largest grassroots network of breast cancer survivors and activists, and are the largest source of nonprofit funds

dedicated to the fight against breast cancer. Thanks to events like the Race for the Cure® we have invested more than $2.2 billion in research

and community programs!

OUR PROMISE To save lives and end breast cancer forever by

empowering people, ensuring quality care for all and energizing science to find the cures.

FAST FACTS YOU CAN SHARE WITH OTHERS!

Early Detection is Key! The 5 year survival rate for breast cancer when caught early is 99%!

1 in 8 women will be diagnosed with breast cancer in her lifetime.

A woman dies of breast cancer every 75 seconds.

Men get breast cancer too. About 1 in every 1,000 men are diagnosed within their lifetime.

Breast Self Awareness Tips: 1. Know Your Risk 2. Get Screened 3. Know What is Normal for You 4. Make Healthy Lifestyle Choices

Dollars in Action! o $100 – Allows one high risk woman to receive an ultrasound o $125 – Provides a screening mammogram o $500 – Can cover the cost for 3 mammogram screenings o $750 – Covers a needle biopsy

The most important thing to remember is to….

Take pride in the fact that you are the energy that keeps us moving forward, helping save lives and end breast cancer forever!

You, the volunteers, are the heart and soul of this organization! THANK YOU!