volunteer job description revised: accounting assistant 9 ... · summary: utilize and understand...

Volunteer Job Description - Accounting Assistant.docx

Volunteer Job Description

Accounting Assistant

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Controller Education: College degree (earned or in progress) in related field or equivalent experience at a

responsible level in accounting. Qualifications: Advanced computer literacy in a variety of software packages.

Proficiency in Windows environment and Microsoft Excel.

Able to sort and file alphabetically. Summary: Utilize and understand software including but not limited to Microsoft Excel, Word,

and all accounting software used by the Museum. Project a friendly, smiling attitude.

Duties and Responsibilities:

1. Reconcile Balance Sheet Accounts – Assets and Liabilities on a monthly basis. (Excel spreadsheets are

set up for the entire year).

2. Enter journals in MIP – Fund Accounting software, i.e., Payroll (bi-weekly) and Misc. Cash Receipts

3. Reconcile special events (wine/gala) receivables Revenue and Costs

4. Four hours weekly on a consecutive basis are required

5. All other duties as assigned by Controller.

Volunteer Job Description - Building Maintenance Assistant.docx


Building Maintenance Assistant

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Building Superintendent Education: Current high school student or above Qualifications: Experience performing building preventive maintenance

Working knowledge of building mechanical equipment

Ability to access all areas of the museum to perform building maintenance Summary: Work as a member of the Building Services staff to perform maintenance to ensure

the upkeep of the facility.


1. Provide a safe, clean, comfortable, secure, and productive environment for employees and visitors.

2. Check all mechanical equipment in the building.

3. Maintain a record of work orders for building maintenance.

4. Work with minimal supervision.

5. Monitor all areas of the building and grounds on a regular basis to ensure problems are corrected

immediately and normal deterioration is kept to a minimum.

6. Repair restroom fixtures.

7. Perform plumbing repairs and additions.

8. Repair office furniture and fixtures.

9. Hang pictures, bulletin boards, plaques, etc.

10. Repair or replace floor tiles, rugs, dry wall, ceiling tiles, doors, windows, etc.

11. Replace light bulbs and ballasts, make minor electrical repairs.

12. Assemble new furniture, shelves, desks, chairs, etc.

13. Perform minor wood working projects.

14. Perform repairs on janitorial maintenance equipment.

15. Assist contract electrical/air conditioning maintenance personnel as needed.

16. Perform minor construction projects.

17. Perform pressure cleaning of exterior walls, atrium, balconies, etc.

18. Perform landscaping and maintain exterior lighting.

Volunteer Job Description - Building Maintenance Assistant.docx

19. Assist Contract Cleaners with the cleaning of the building when short of personnel, during special

projects and whenever time restraints require assistance.

20. Assist with the security of the building when needed.

21. Perform duties of Building Superintendent during his absence.

22. Perform any other maintenance functions that are required to ensure the upkeep of the building.

23. Perform other related duties as requested by the building superintendent.

Volunteer Job Description - Development Archivist.docx


Development Archivist

Revised:

7/12/2019

Salary Range: None (Volunteer) Direct Accountability: Executive Administrative Assistant Education: College degree (earned or in progress) in related field or equivalent experience at a

responsible level in an administrative field. Qualifications: Experience working in an executive office environment

Experience with fundraising, development, and event planning

Ability to think critically and logically sort through a variety of documents

Excellent written and verbal communication skills, including telephone

Excellent data entry skills

Familiarity with typical office equipment and software (Word, Excel, etc.)

Ability to lift boxes of documents (approx. 25 lbs.)

All shift times considered; possible evenings and weekend shifts Summary: The Development Archivist will sort through a variety of documentation for the

purpose of making connections to new donors.


1. Sift through considerable existing documentation.

2. Determine usefulness of such documentation given criteria for sorting.

3. Properly destroy unnecessary documentation, given guidelines for disposal.

4. Scan, photocopy, and document as necessary and classify them in a logical manner.

5. Initiate phone calls to prospective donors.

6. Track progress of calls.

7. All other duties as assigned by President / CEO or the Executive Assistant.

Volunteer Job Description - Development and Event Assistant.docx


Development and Event Assistant

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Vice President of Development Education: College degree preferred; minimum of 2 years of post secondary

education and/or related equivalent experience. Qualifications: Excellent computer skills with proficiency in Outlook, Word, Excel, Power

Point and Raiser’s Edge preferred.

Thorough command of the English language.

Good communication skills, initiative, tact, attention to detail and discretion.

Must be able to work in an office environment and to sustain posture in a seated position for sustained periods.

Summary: Provide administrative support for fundraising campaigns and events; maintain

donor constituent records and event support for annual gala and wine event.


1. Prepare thank you letters to all auction donors using mail merge.

2. Be proficient and responsible for updating reports for the event in Excel, Word, and PowerPoint.

3. Assist with special projects for capital campaign, such as prospect research, contract management, or

preparation and distribution of campaign materials.

4. Prepare correspondence, based on general information provided by the President or Vice President,

for their signature and release. Assist with production of PowerPoint presentations, reports, and grant

materials when requested.

5. Organize and maintain filing system and other materials in the President’s office & maintain filing

system for Development.

6. Handle telephone calls and messages effectively, providing assistance when appropriate and/or

gathering maximum information to assist recipient in handling.

7. Maintain contact records for President and Development team.

8. Monitor inventory of office supplies and help manage printer room and paper stock.

9. Assist Development Manager with a silent auction which includes maintaining auction spreadsheets

and data entry, following up with donors to obtain prizes and forms, obtaining required logos,

uploading items to Bidding for Good, organizing and maintaining auction binder and picking up prizes

from local vendors.

Volunteer Job Description - Development and Event Assistant.docx

10. Assist with fundraising events by coordinating mailing of invitations, managing RSVPs, event

registration and ticketing pages, ticket distribution; maintaining guest lists, name badges, and

organizing check-in.

11. Coordinate with Develop Manager on the creation of auction bid sheets, item descriptions; excel

spreadsheets and signage for gift certificates.

12. Provide day of event support for signature and Museum events including registration, auction and

vendor management assistant duties.

13. Other related duties as authorized by the President/CEO or Vice President of Development.

Volunteer Job Description - Evaluation Volunteer.docx


Evaluation Volunteer

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Director of Exhibits Education: Current high school student or above Qualifications: • Strong oral and written communication skills.

• Strong organizational, analytical, and problem-solving skills. • Ability to effectively work independently in completing assigned project tasks

and to collaborate with teams on multiple, simultaneous, diverse tasks with a concern for accuracy and presentation. Includes ability to learn quickly and meet deadlines.

• Basic knowledge of experimental design and data collection methods. • Basic knowledge of qualitative data collection methods and analysis. • Basic understanding of statistics. • Understanding of confidentiality and protocol. • Hands-on experience with word processing, spreadsheet analysis, database

management, statistical software, computer graphics, and electronic data collection tools a plus.

Summary: The Evaluation Volunteer will work with the Exhibits department to plan and

oversee the research and evaluation efforts. This will include the development of timelines, instruments, pilot testing, analysis, and reporting for the evaluation and research of new and existing exhibitons at the Museum of Discovery and Science.


1. Assist in the development of evaluation instruments.

2. Participate in the preparation and execution of data collection and analysis activities including

literature reviews, data collection, and data analysis as assigned.

3. Compile preliminary evaluation findings.

4. Assist in other exhibit prototyping and evaluation projects as needed.

Volunteer Job Description - Exhibits Prototyper.docx


Exhibit Prototyper

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Director of Exhibits Education: Current high school student or above Qualifications:

A positive attitude

Knowledge and/or passion for content areas of the museum with a willingness to learn more

Excellent communication skills, both interpersonally and in writing.

Demonstrate a high level of self-motivation and self-direction for tasks and projects

Ability to work independently and as part of a team.

Prompt attendance.

Positive attitude

Ability to work independently and collaboratively to develop, plan, and implement short- and long-range goals

Bilingual a plus

Summary: Assist Exhibits department in designing, and maintaining exhibit experiences with

emphasis on testing and evaluation. Prototypers will interact with Museum visitors to evaluate effectiveness and efficiency of new and existing exhibits. Volunteers will be involved in all levels of the design process from conceptual to physical construction of prototypes, as well as assisting with other evaluation projects as needed.


1. Conduct surveys, observations, and tracking / timing studies with visitors and analyze data 2. Develop and facilitate prototypes of exhibit concepts with visitors, collect data and feedback 3. Document activities with photographs and written observations 4. Assist in other exhibit prototyping and evaluation projects as needed

Volunteer Job Description - Explore Store Assistant.docx


Explore Store Assistant

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Store Manager or Assistant Manager Education: Current high school student or above Qualifications: Friendly customer service attitude.

Good oral communications skills.

Ability to work in a fast-paced environment with children.

Keep displays neat and clean. Summary: As a volunteer of the store, you will work directly with customers and are expected

to project a positive, friendly, and professional image for the Museum. You will work with other staff/volunteers to further the Museum’s mission and to sustain a quality experience for the patrons.


1. Greet all customers in a courteous and helpful manner.

2. Assist in pricing, restocking, and cleaning of Store.

3. Assist customers with locating items throughout the Explore Store.

4. Keep Stores merchandise organized.

Volunteer Job Description - Administrative - Clerical.docx


General Administration Assistant

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Volunteer Coordinator and Department Supervisor Education: Current high school student or above Qualifications: Attention to detail; practice excellent organizational skills.

Proficient in Windows and Microsoft Office Suite programs.

Ability to alphabetize correctly.

Data entry skills helpful.

Office and phone skills are a plus. Summary: General Administrative Volunteers work in a variety of departments as

needed. Tasks often include photocopying, data entry, sorting, filing invoices and other documents.


1. Perform data entry tasks accurately.

2. File invoices and other documents alphabetically with accuracy.

3. Photocopy documents and prepare packets in logical order.

4. All other duties as assigned by department supervisor, HR Director, Volunteer Coordinator, CFO, or

CEO.

Volunteer Job Description - IMAX Usher.docx


IMAX Usher

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Visitor Services Supervisor Education: Current high school student or above Qualifications: Minimum age requirement 17 years old.

Enjoy working with the public.

Maintain pleasant attitude under stress.

Have neat personal appearance.

Ability to move 50 lbs. Ability to climb stairs.

Ability to stand for long periods of time.

Customer service experience helpful. Summary: Greet visitors, review and tear tickets, help distribute and clean 3D glasses and

perform usher duties inside the IMAX Theater as assigned by supervisor.


1. Greet guest in a warm and friendly way.

2. Answer questions about pricing, films, and show times.

3. Promote museum memberships.

4. Exercise good customer service.

5. Clean, dry, and organize IMAX 3D and 7-D ride glasses efficiently.

6. Assist staff ushers as directed including assisting in cleaning the lobby and theater between shows.

7. Be able to address stressful situations in a calm, mature and responsible manner.

8. If assigned, remain inside during show to monitor the performance and report any problems and to

provide assistance to visitors if needed.

9. Assist in unloading theater, directing properly ticketed guests into the exhibits; or toward the exit.

Volunteer Job Description - Information Desk Greeter.docx


Information Desk Greeter

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Visitor Services Supervisor Education: Current high school student or above Qualifications: Must be 17 years old or more.

Must have a mature personality.

Must have a friendly and positive attitude.

Must be proactive; able to work under pressure and constantly changing conditions.

Summary: Responsible for greeting guests at the Information Desk in a friendly, efficient and

professional manner. Duties include ticket taking, handling customer inquiries, and answering basic ticket and membership questions. Goal is to provide the customer with the best visitor experience possible.


1. Must provide excellent customer service to museum visitors at all times.

2. Always greet visitors in a courteous, helpful and professional manner. SMILE!

3. To make sure that you are prepared to answer visitor questions, you must:

a. Be familiar with museum layout, museum exhibits, IMAX films, and special events using

Explorations Magazine and memos.

b. Know and understand public and member ticket price levels.

c. Become familiar with staff phone directory to call staff for arriving appointments.

d. Have general knowledge downtown Fort Lauderdale and the surrounding communities.

4. Take tickets from visitors and issue floor maps.

5. Handle customer inquiries, complaints, or emergencies in a professional manner.

6. Promote museum memberships.

7. Promptly answer phone in a friendly and courteous manner and respond to questions.

8. Maintain the Information Desk and entrance lobby areas. Keep areas clean and free of any clutter.

9. Act responsibly to emergency situations and evacuations.

10. Contact management and security via walkie-talkie radio; use public address system appropriately.

Volunteer Job Description - Marketing - Membership Assistant.docx


Marketing / Membership Assistant

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Social Media, Communications & Promotions Coord.; Membership Coord. Education: Current high school student or above Qualifications: Must have an outgoing personality.

Ability to work in a fast-paced environment.

Answer questions regarding the Museum Exhibits, IMAX films, membership, pricing, parking, Summer Savings Pass, coupons etc.


Phone skills a plus. Summary: Marketing / Membership Assistants supplement the Marketing and Membership

staff to promote museum activities, events, exhibits, films, and memberships.


1. Work the front line in the Atrium to promote memberships and provide information on the museum’s

various products, activities, and programs.

2. Light office clerical tasks (i.e. data entry, photocopying filing, mailing, phone calls, etc.).

3. Assist with offsite promotional events as needed (malls, schools, meetings, conventions, etc.).

4. Engage visitors that arrive to the MODS booth.

5. Prepare and distribute Marketing goody bags.

6. Participate in special promotional activities.

7. Assist with onsite promotional events (i.e. Memberships, Summer Savings Passes, etc.).

8. Engage visitors that arrive to the Museum.

9. Distribute promotional Items (flyers and social media cards).

Volunteer Job Description - Programs Educator.docx


Programs Educator

Revised:

9/8/2018

Salary Range: None (Volunteer) Direct Accountability: Public Programs Manager Education: Current high school student or above Qualifications: Previous customer service and teaching experience.

Good communications skills including public speaking.

Willing to learn a variety of skills and science demonstrations.

Prefer applicants who are willing to handle marine and terrestrial invertebrates including reptiles.

Must adhere to equipment and general safety procedures.

Can effectively control crowds.

Ability to work under pressure and constantly changing conditions.


Must be available to volunteer weekdays, holidays, weekends, or evenings.

Must be able to lift 50 lbs. Summary: Educator volunteers perform many of the educational functions throughout the

museum. Educators may operate most rides, handle exotic invertebrate and vertebrate animals, assist with special events, community partners, craft activities, birthday parties, explain science exhibits, perform demonstrations, and more.


1. Provide excellent customer service to all museum visitors.

2. Assist with school, public, and youth programs including camps, camp-ins and birthday parties. Assist

staff in delivering science theater shows.

3. Interact with museum visitors by demonstrating the concepts behind the museum exhibits.

4. Learn how to handle animals, take and pass all levels of the animal handling training program.

5. Operate the 7-D Theater, MarsRover or MaxFlight during the shift.

6. Greet school and recreation groups throughout the year.

7. Deliver formal and informal Science Café programs on a daily basis.

8. Perform these and all other duties assigned by the Floor Manager, the Vice President of Programs, Life

Sciences and Exhibits and the President/CEO.

volunteer job description revised: accounting assistant 9 ... · summary: utilize and understand...

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