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Accounts Payable Volume, Capacity, Efficiency The High Cost of Expedites Next-Day & Same-Day Processing

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Page 1: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

The High Cost of Expedites

Next-Day & Same-Day Processing

Page 2: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

Volume is up in Accounts Payable.

Invoice Volume FY2015-FY2017

Page 3: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

The Current Situation• Processing time typically

was 3-5 business days. • With the increased volume,

turn-around has often slipped to greater than 10 business days.

Page 4: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

Sometimes the line is too slow...

Page 5: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

The Current Situation• Departments are expediting

more.• AP has shifted staff, but the

increase in expedited payments is increasing costs and decreasing efficiency and effectiveness.

Page 6: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

• Expedited requests present a higher fraud risk and as a result require more careful review.

• AP staff literally walk requests from department to department to obtain immediate review and approval.

• AP staff review the prior day’s requests to ensure nothing fell through the cracks.

Expedite Facts

Page 7: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

• Expedited requests are often poorly prepared and require extra effort to obtain complete documentation and approvals.

• Expedited payments typically consume over 25% of the total AP expenditure review staff capacity.

• Expedite volume is up more than 12% over FY2016.• AP averages more than 15 expedited payments per

day and occasionally processes 40 or more.

Expedite Facts

Page 8: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

A typical next-day payment costs AP $34 and this added time significantly slows all other processing.

Page 9: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

Why This Is Significant• Subsidizing another processor position

from increased expedite fees could take average processing time from 10 days to fewer than 5.

Page 10: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

Nobody likes to wait…

Page 11: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

… but sometimes you have to pay to play.

• There are many legitimate situations that demand expedited processing. That’s OK… but the cost of processing should be borne by the requesting department.

Page 12: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

Expedite Proposal:

• Raise the Next-Day fee for expedited payment from $12 to $32.• Raise the Same-Day fee for expedited payment from $24 to $48.• Make all expedited payments subject to expedite fees.• Use the proceeds from expedite fees to add processor capacity and reduce

overall processing time.

To account for the cost and to provide a disincentive for submitting expedited requests, the fees should be raised.

Page 13: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

Proposed Timeline:

• Initial Announcement – November 10• Notifications for Expedite Submissions – Dec. 1 – Dec. 15• Final Announcement – January 2• New Fees in Effect – January 15

Page 14: Volume, Capacity, Efficiency The High Cost of Expeditesfbs.admin.utah.edu/download/bpag/AP-ExpediteFee.pdf · 2017. 11. 10. · Volume, Capacity, Efficiency • Expedited requests

Accounts Payable Volume, Capacity, Efficiency

Thank you…