vol xxx no 6 i march 31, 2012 …magsonwink.com/ecmedia/magazinefiles/magazine-122/preview...122...
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122 pages including cover
www.dqindia.com`50
Vol XXX No 6 I March 31, 2012 The Business of Infotech
SPECIAL ISSUE
Special Subscription offer on page 104
SIR RICHARD HADLEEAmbassador, New Zealand Trade & Enterprise
MEG WHITMANCEO, HP
JONATHAN LUCEO, Alibaba.com
C OHandbook 2012
ELAN DEKELCEO, Medico.com
TOM HODSONCEO, SMART Technologies
BILL ALLISONCIO, Deloitte
DR MICHAEL GORRIZCIO, Daimler AG
SAMIH KAWARCIO, Gulf Bridge Iternational
ARUN TEWARYCIO, Emirates Flight Catering
NITIN PRADHANCIO, Dept of Transportation, US
LARRY KIERNANCIO, Bank of Ireland Group
DAVID AWCOCKCIO, Standard Chartered Bank
DHIREN SAVLACIO, VFS GLOBAL
ARUN GUPTACIO, Shoppers Stop
ALPNA J DOSHICIO, Reliance Communications
NIKHIL T RANJANCEO, William Penn
PAUL ABRAHAMCOO, IndusInd Bank
KUNAL BAHLCEO, Jasper (Snapdeal.com)
SUBODH SATYAWADICEO, GVK Emergency Management and Research Institute
4 | March 31, 2012 visit www.dqindia.com DATAQUEST | A CyberMedia Publication
March 31, 2012
CONTENTSSTAR ATTRACTION GLOBAL CEO
‘It is in our DNA to put the customer first’ —Jonathan Lu, chief executive officer, and executive director, Alibaba.com
Alibaba.com
‘Indians are already seeking information on the internet, and we are not exposing them to a new culture’
—Elan Dekel founder and CEO, Medico.com
24 Medico.com
‘Lack of infrastructure and shortage
of trained teachers is a
reality’
—Tom Hodson, president and COO, SMART Technologies
SMART Technolgies
28
GLO
BA
L CI
O
RICHARD HADLEE14‘Both cricket and IT comple-ment each other’
—Sir Richard John Hadlee, former New Zealand cricketer
‘Having your own data center today is like having your own water tank or generator in the basement’
PETER COFFEE 16
—Peter Coffee, VP and head, platform research, Salesforce.com
22
Hewlett-Packard
‘We have got our swagger back’
—Meg Whitman, CEO, HP
40 I Gulf Bridge International ‘We have ambitious plans for GBI to evolve from being a mere Gulf based company to a globally-focused one’
—Samih Kawar CTO, Gulf Bridge International
46 I department of transportation, US ‘I focus on utilizing technology innovatively and strategically to drive significant business value’
—Nitin Pradhan CIO, department of transportation, US
50 I Standard Chartered Bank
—David Awcock, group head, technology, Standard Chartered Bank
38 I Daimler AG ‘We believe that mobility is an opportunity for innovation’
—Dr Michael Gorriz, CIO and head, ITM, Daimler AG
42 I Emirates Flight Catering Services ‘Indian CIOs are unique, and a force to reckon with when it comes to volume handling’
—Arun TewaryCIO and VP, IT, Emirates Flight Catering
48 I Bank of Ireland ‘BoI is looking forward to mobile channel actively’
—Larry Kiernan CTO/CIO, Bank of Ireland Group
34 I Deloitte ‘A typical organization has two shares—the core and the edges. The coming trend would be about the innovation in these edges’
—Bill Allison global technology services leader, Deloitte
20
‘Our stance is not to follow ‘flavor of the season’ initiatives’
DATAQUEST | A CyberMedia Publication visit www.dqindia.com March 31, 2012 | 5
54| ‘IT has become integral and led to
the formation of an IT Leadership Council’
56|‘The innovation agenda for the IT team and the CIO is everchanging while business as usual continues to see increased complexity’
58| ‘We women need more such (equal
opportunities) companies to reach the top’
LEADERSHIP
—Dhiren Savla, chief information officer, VFS GLOBAL
—Arun Gupta, group CIO, Shoppers Stop
—Alpna J Doshi, CIO, Reliance Communications
‘The most game-changing decision was to outsource our IT functions to an external agency’
—Nikhil T Ranjan, founder and CEO, William Penn
78 William Penn
‘A quality team is the real differentiator’
—Kunal Bahl, founder and CEO, Jasper (Snapdeal.com)
82 Snapdeal.com
‘The idea was to use IT to engage with customers, go beyond the hygiene tasks,
and bring innovation’
—Paul Abraham, COO, IndusInd Bank
80IndusInd Bank
‘Our vision is to cover entire India, so that a unique tinge
is lent to the number 108’
—Subodh Satyawadi, CEO, GVK Emergency Management and
Research Institute
84GVK EMRI
INDIAN CEO
CASE STUDY60| ITES61| Banking62| Automobile64| Insurance65| Engineering66| E-commerce67| Higher Education68| Travel69| Retail70| Textiles72| Healthcare73| Media74| Transportation75| Telecom76| Hydro Power
86 | E-governance
Delivering the BenefitsICT will not only act as a strategic device in addressing urban and rural divide but also deliver benefits of e-governance projects to the needful
90 | Nasscom Leadership Summit 2012
Bringing the Leaders Together This time the sessions were around the theme of ‘Hyper-specialization’ in the Indian IT sector
96 | C-CHANGE 2012 Being the Change C-Change 2012 promised to bring a lot of change with its power-packed volley of sessions
102 | Techpoint
The Idiot GENERATION? The growing cyber culture and our overdependency on technology is likely to turn us into a society of idiots
Online Content....................... 6
Edit.......................................... 8
Inbox..................................... 10
Ganesha................................ 12
News............................ 106-116
Leisure................................ 117
Afterthought....................... 120
REGULARSREGULARS
6 | August 31, 2011 For more on India’s IT industry, visit www.dqindia.com| DATAQUEST | A CyberMedia Publication
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Ibrahim AhmadGroup Editor
EDITORIAL COLUMN
Shyamanuja DasEditor of Dataquest
TOP STORIESFrom Feb 16 - Feb 29 2012
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