“voip” update new / expanded voice, collaboration, and mobility services for stsci
TRANSCRIPT
![Page 1: “VoIP” Update New / expanded voice, collaboration, and mobility services for STScI](https://reader036.vdocuments.site/reader036/viewer/2022082817/56649dd05503460f94ac58f1/html5/thumbnails/1.jpg)
“VoIP” Update
New / expanded voice, collaboration, and mobility services for STScI
![Page 2: “VoIP” Update New / expanded voice, collaboration, and mobility services for STScI](https://reader036.vdocuments.site/reader036/viewer/2022082817/56649dd05503460f94ac58f1/html5/thumbnails/2.jpg)
• Improved voice services– Increased reliability– Clearer audio (digital)– New handsets
• New collaboration services– Screen sharing and audio conferencing
• Jabber• WebEx (pilot)
– Chat / IM– File transfer– Presence information
• New mobility services– Softphones– Mobile clients (pilot)
VoIP project: services
![Page 3: “VoIP” Update New / expanded voice, collaboration, and mobility services for STScI](https://reader036.vdocuments.site/reader036/viewer/2022082817/56649dd05503460f94ac58f1/html5/thumbnails/3.jpg)
• September go-live postponed• New tentative go-live Thursday, November 15th – Date depends on Telco vendor / new circuit installs
• New date:– Significantly reduces cutover risk– Enables more complete, thorough testing– Expands set of new / enhanced services– Improves training & communications– Allows for inclusion of non-ITSD staff pilot / feedback
VoIP project: overview
![Page 4: “VoIP” Update New / expanded voice, collaboration, and mobility services for STScI](https://reader036.vdocuments.site/reader036/viewer/2022082817/56649dd05503460f94ac58f1/html5/thumbnails/4.jpg)
Cisco Jabber
Staff directory integration
Click to call—desk phone, computer, cellAudio only or Audio & Video*
Voicemail
Calendar
Call history
Call forwarding
Chat / IM
![Page 5: “VoIP” Update New / expanded voice, collaboration, and mobility services for STScI](https://reader036.vdocuments.site/reader036/viewer/2022082817/56649dd05503460f94ac58f1/html5/thumbnails/5.jpg)
5
Instant messaging
Switch to voice / video* call.
Screen / Desktop sharing
Multi-user chat
Transfer files
![Page 6: “VoIP” Update New / expanded voice, collaboration, and mobility services for STScI](https://reader036.vdocuments.site/reader036/viewer/2022082817/56649dd05503460f94ac58f1/html5/thumbnails/6.jpg)
6
Timeline
Training
October November
Staff Pilot
New Circuit Installs
ITSD Pilot
Phone Placement
Go Live
Full System Test
Old Phone Pickup
Office Cabling
![Page 7: “VoIP” Update New / expanded voice, collaboration, and mobility services for STScI](https://reader036.vdocuments.site/reader036/viewer/2022082817/56649dd05503460f94ac58f1/html5/thumbnails/7.jpg)
QUESTIONS?
7