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VOICE OVER INTERNET PROTOCOL
(VOIP)
Jhan Schmitz
SCSH Computer Club
March 23, 2016
Why VOIP?
• Always available wherever you can access WiFi
• Bypass – or use – 3G/4G data plans
• User-to-user calling is generally free; e.g., Skype.
• VOIP is (or can be) a lower-cost solution
• Multiple platforms – smart phone, tablet, PC/Mac
• VOIP systems encompass voice calls, video calls,
conference calls, IMs, texting, chatting
• Features such as voice mail, caller ID, call waiting
• VOIP can be an alternative to a residential land line –
replacing your fixed land line with the internet
• Call the grandkids – for free – wow them with your
technical prowess
VOIP Apps Discussed Today
• Skype
• Viber
• Google Voice
• Apple FaceTime
• Ooma
What Do You Need to Make a VOIP Call?
• Access to the internet
• WiFi or 3G/4G for mobile devices and tablets
• DSL/cable internet or broadband for home computer/laptop use
• VOIP software and/or hardware
• VOIP service provider
VoIP
Voice Over Internet Protocol (VOIP)
Skype
What Is Skype?• An app that allows you to make phone calls, video calls,
text messages, and IMs to other Skype users for free.• 800 calls are also free
• Skype is available on WiFi or 3G/4G and on multiple platforms, including PCs/Macs, IOS, and Android devices
• You can call or text any non-Skype number at competitive rates, paying as you go or by subscription.
• You can use Skype for file transfer as well as calls/texts
• You can make video conferencing calls to up to 25 users
• Skype has over 300 million active users
• Skype was purchased in 2003 by Microsoft for $8.5 billion
• Nearly 25% of “Millennials” use Skype
How Do I Sign Up For Skype?
Skype Demo
Viber
What Is Viber?
• A app that allows you to make phone calls, text
messages, and IMs to other Viber users for free.
• Viber is available on WiFi or 3G/4G and on multiple
platforms, including PCs/Macs, IOS, and Android devices
• You can now call or text any non-Viber number at
competitive rates using ViberOut.
• Viber uses y our phone number as your “identity” and
utilizes two-step security for account access
• Viber has approximately 235 million active users
• Viber was purchased by a Japanese company in 2014 –
Rakuten – for $900 million
Viber Demo
Viber Demo
Skype Versus Viber
• Both are easy to install and use
• Skype may be better on PCs/Macs and tablets,
and Viber may be a better choice for smartphones
• Both Skype and Viber are free to other same-app users,
and both have competitive rates for calling other users
• Call quality is higher with Skype for both audio and video
• If you use your 3G/4G data plan instead of WiFi,
Skype consumes more data than Viber
• Skype has more features than Viber; multiple participants
per call, call recording features, advanced settings, etc.
• Skype has a larger installed base, but Viber is catching up
FaceTime
What Is FaceTime?
• A video chat application developed by Apple
• FaceTime s available on WiFi or 3G/4G and on
Macs/OSX and IOS devices
• You can only call other OSX and/or IOS users (?)
• If you call someone iPhone to iPhone you dial their
number, or you can use email addresses on Mac or iPad
• When you receive a FaceTime call, all your OSX and IOS
devices will ring – in theory
• FaceTime functionality is limited; it does not include IMs,
conferencing, file or screen sharing available on Skype
FaceTime Demo
What Is Google Voice?• VOIP service providing call forwarding and voice mail,
voice and text messaging
• Google Voice provides a unique US telephone number chosen by the user
• Calls from this number are forwarded to user designated mobile, home, and/or work telephone numbers
• Missed call notifications, voice mail, and text messages can be forwarded to a user’s email account
• Domestic US+Canadian calls are free, as well as calls back to the US from international locations
• But – Google Voice may no longer be relevant as phone configurations and other VOIP applications have improved
• Google Hangouts may replace Google Voice in the future
Top 16 VOIP Providers (Review.com)
for Land Line Replacement
• 8x8
• AT&T
• BroadVoice
• Comcast
• ITP
• Lingo
• magicJack
• Ooma
• Skype
• Phone.com
• Phone Power
• RingCentral
• VOIP.com
• VOIPo
• ViaTalk
• Vonage
OomaExample VOIP Replacement of Fixed Phone Line
Oomamyooma Inbox
Oomamyooma Call Logs
OomaMonthly Taxes and Fees
OomaFree Versus Premium Service
OomaRouter Details
1. Ooma is a full router capable of prioritizing
voice data and directing traffic to ensure the
most reliable phone service.
2. A USB port supports Wi-Fi and Bluetooth
accessories and provides future expansion
opportunities.
3. Built in speaker provides the ability to screen
calls prior to answering.
4. A keypad provides one-touch access to
voicemail.
5. DECT radio supports up to 4 wireless
handsets and over 4000 sensors.
6. Built-in 900MHz dual-core processor
provides the power for Ooma PureVoice™
including HD Voice and adaptive redundancy
for a more natural sounding voice without
stuttering or interruption.
7. 1 GB NAND Flash with dual system image
for the ultimate in reliability and upgradability
to new services
Ooma InterfacesOoma + Apple iOS
See who is calling your home phone on
your Apple Watch or iPhone. Connect
Ooma Telo with your Apple device.
Ooma + Android
You can also connect your Ooma Telo with
Android devices and wearables.
Ooma + Dropbox
Automatically save your voicemails to your
Dropbox when you receive them.
Ooma + Google
Email yourself a copy of your voicemails
when you receive them, keep a log of your
incoming calls, automatically save your
voicemails to your Google Drive, and more