vmware zimbra vs. novell groupwise

© 2009 VMware Inc. All rights reserved

Confidential

Zimbra 7 vs. Novell GroupWise 8 March, 2011

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Agenda

§  Introduction ~ 20 minutes • Market Trends •  Brief Overview on Zimbra and Demo

§  Competitive Overview ~ 30 minutes

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Agenda

§  Introduction • Market Trends •  Brief Overview on Zimbra and Demo

§  Competitive Overview

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IT Collaboration Strategy Trends

End Users

IT Administration

Email client predominance •  Windows-centric •  Local file store •  Steady state experience

Email Client

Proprietary collaboration platforms •  Dedicated IT administration team •  Higher hardware, license TCO •  Limited integration capability

Proprietary services

Open collaboration platforms •  Part time administration •  Utility computing, lower overall TCO •  Web services, highly integrated

Zimbra

Open services

Web 2.0

Web application predominance •  Anywhere access, cross-platform •  Personal & public clouds • Rapid innovation, integrated UI

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Summary of Key Application Trends

§  Any device

§  Any application

§  Anywhere, anytime access

§  Access to rich content

§  Interoperability with cross application technologies

End-user Requirements for Applications

§  Simplified management – self service

§  Auto update

§  Fast deployment

§  Security and compliance

§  Security policy control

§  Device wipe

§  Service level

Application Management

§  Cost efficient, TCO Comparison

§  Deployment flexibility – on premise, hosted and hybrid

§  Storage and HA interoperability with cross application technologies

Datacenter Flexibility

How do you meet the conflicting requirements?

IT Admin

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Score Notes

End User Location/Device independent access Open applications Application Functionality

Administrator Deployment Operations Lifecycle management

Data Center Application portability High availability Backup Policy Scalability (storage etc.)

Scoring Your Applications

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Agenda

§  Introduction • Market Trends •  Brief Overview on Zimbra


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Zimbra within VMware

VMware Solutions for IT as a Service: Secure, Manageable, Open

Application Access

Application Portability

VMware vSphere: Foundation for Cloud Computing

vCenter vShield vCloud Director

vCloud Datacenter

vCloud Express

Spring vFabric vFabric Hyperic

vmForce

Oher PaaS Partners

Google App Engine

Other cloud infrastructure

providers

SaaS Applications

Other SaaS Providers View Thin App VMware Zimbra

Application Mobility

VMware Enabled Public Clouds

Independent Public Clouds

End-User Computing

Cloud Application Platform

Cloud Infrastructure and Management

Secure Private Cloud

VMware Goals •  Broad ecosystem

•  Open platform

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Rapid Commercial Growth and Momentum

§  Fastest growth trajectory: 5.5 years to 60 million users §  Currently #3 provider behind only Microsoft and IBM

0 5

10 15 20 25 30 35 40 45 50 55 60

Q1 06

Q2 06

Q3 06

Q4 06

Q1 07

Q2 07

Q3 07

Q4 07

Q1 08

Q2 08

Q3 08

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Q1 09

Q2 09

Q3 09

Q4 09

Q1 10

Q2 10

Q3 10

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Millions of Paid Users by Quarter

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Zimbra Customers in 110 Countries

Education

SMB & SME

Large Business

Service Providers

South Africa

Australia

Simon Fraser

Government Chile

Realty Services

Command and Simulation Solutions

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Zimbra Web Client

Zimbra Desktop

SOAP

Product Overview

Zimbra Server

Exchange Server

LDAP, WebDAV

Active Directory

Standards Clients Apple Desktop

POP, IMAP, CardDAV, CalDAV

MS Outlook

MAPI

BES, Browser

BlackBerry

ActiveSync, Mobile Browser

iPhone

Android Windows Tablets

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Brief Demo

Brief Demonstration

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Zimbra Advantage: Bringing SaaS to the Private & Public Cloud

Enhances user productivity by streamlining the interaction between people, applications & data

Simplifies platform management, reduces administration costs and embraces portability

across Private & Provider Clouds

Provides an open and extensible collaboration platform that promotes universal access to

applications & data

Customer Momentum § Over 150,000 Organizations

§ 60M Commercial Mailboxes § 110 Countries

Open Source Community § 1M+ Server Downloads

§ 3M+ Client Downloads § 39K+ community members

Productivity

Manageability

Openness

TM

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Agenda



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Score Notes

End User Location/Device independent access Open applications Application Functionality

Administrator Deployment Operations Lifecycle management

Data Center Application portability High availability Backup Policy Scalability (storage etc.)

Scoring Your Applications

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END-USER

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End User Location/Device independent access

§  Lacks consistent experience between web/online and client online/offline. Very limited web experience

§  E.g. Cannot sort columns in Web Access §  Windows client has more functionality compared to Linux/Mac

client or the Web Access client §  e.g. RSS feeds and multi-user calendar is not supported

on Mac/Linux §  Mobile access using Novell Data Synchronizer Mobility Pack,

includes: iPhone, Windows or Android based mobile devices. Also offers native access to the Blackberry Enterprise Server

§  GMS does not support ActiveSync so need to upgrade to new mobility pack (need to be current on maintenance)

Open applications

Application Functionality

Scoring Your Applications – End-User

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§  Lacks consistent experience between web/online and client online/offline. Very limited web experience

§  E.g. Cannot sort columns in Web Access §  Windows client has more functionality compared to Linux/Mac

client or the Web Access §  e.g. RSS feeds and multi-user calendar is not supported

on Mac/Linux §  Mobile access using Novell Data Synchronizer Mobility Pack,

includes: iPhone, Windows or Android based mobile devices. Also offers native access to the Blackberry Enterprise Server

§  GMS does not support ActiveSync so need to upgrade to new mobility pack (need to be current on maintenance)

Open applications §  Osterman Research ran a survey last year and over 50% responded that the reason to migrate to another solution was due to Novell not being able to integrate with critical applications

§  Lack of comprehensive web service APIs (e.g. admin), limited plug-ins and some only available for GroupWise windows client

§  Does not support domain-specific branding and themes



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Zimbra and Novell at a Glance

Email

Calendar

Address Book & Contacts

Tasks

Documents & File Share

Indexing and Search

Re-branding

Third-party Integration

Storage

Web-Client, Desktop/Offline Client

Mobile Access

✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

✔ ✔ ✔ ✗ ✔ Limited

✔ ✔

✔ DMS but recommends Novell Vibe

✔ ✔

✔ Need Novell File Management Suite

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Novell GroupWise Application Functionality

Email §  Does not support §  Conversation View (but has

discussion thread)

§  Web Access, cannot §  Sort columns §  Create recurring appointments

Calendar §  Cannot §  Add calendar appointments

directly from email §  Auto-select available times

§  Aggregated view of multiple user calendars is limited e.g. only supports Day View

Address Book & Contacts §  Web Access and Mac Client only supports one signature §  Can only share contacts with other users in a domain

Tasks §  Limited alerts for tasks (only when late)

Indexing and Search §  CPU intensive and may need a dedicated server

Documents & File Share §  Does not have the option to publish content outside of domain

Re-branding §  Cannot fully rebrand the clients or create themes

Third-party Integration §  Limited web mash-ups and on-demand interaction with external content

Web-Client, Desktop/Offline Client §  Lack of feature parity between the web and desktop clients. Limited WebAccess and Linux/Mac client

§  Next Novell GroupWise release is focusing on the Windows & Web Client

Mobile Access §  No support for ActiveSync in GMS need to upgrade to new mobility pack

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Discussion thread for ONE email versus Conversation view

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§  Web and client or offline experience is exactly the same when moving between the ZWC and the ZD

§  Zimlets are available in both the ZWC and ZD §  Zimbra Desktop is available on Windows, Mac and Linux

Desktops and has 100% feature parity §  Rich Ajax and HTML web-client is supported on multiple

browsers and platforms; IE, Safari, Firefox, Chrome with Windows, Mac or Linux

§  Mobile access includes smart phones: iPhone, Windows or Android based mobile devices and native access to the Blackberry Enterprise Server

Open applications



TM

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Same User Experience for Both Zimbra Clients

Zimbra Web Client

Zimbra Desktop or Offline Client

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§  Zimlets are available in both the ZWC and ZD §  Zimbra Desktop is available on Windows, Mac and Linux Desktops

and has 100% feature parity §  Rich Ajax and HTML web-client is supported on multiple browsers

& platforms; IE, Safari, Firefox, Chrome with Windows, Mac, Linux §  Mobile access includes smart phones: iPhone, Windows or

Android based mobile devices and native access to the Blackberry Enterprise Server

Open applications §  Open source code including sample Zimlets §  Supports open standard protocols such as SOAP, REST, CalDAV,

CardDAV, ICS feeds and oAuth §  API for ZWC and ZD for Zimlet development §  Gallery of Zimlets - users can download and upload, read or

provide feedback on free Zimlets at http://gallery.zimbra.com §  Can be easily completely rebranded



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§  Zimlets are available in both the ZWC and ZD §  Zimbra Desktop is available on Windows, Mac and Linux Desktops

and has 100% feature parity §  Rich Ajax and HTML web-client is supported on multiple browsers

& platforms; IE, Safari, Firefox, Chrome with Windows, Mac, Linux §  Mobile access includes smart phones: iPhone, Windows or

Android based mobile devices and native access to the Blackberry Enterprise Server

Open applications §  Open source code including sample Zimlets §  Supports open standard protocols such as SOAP, REST, CalDAV,

CardDAV, ICS feeds and oAuth §  API for ZWC and ZD for Zimlet development §  Gallery of Zimlets - users can download and upload, read or

provide feedback on free Zimlets at http://gallery.zimbra.com §  Can be easily completely rebranded

Application Functionality §  Rich functionality in web and desktop client e.g. Zimbra Desktop “Slick, powerful, and much more extensible than MS Outlook ever dreamed of being.” - Matt Asay, CNET

§  Index/search of messages & several hundred different attachment types

§  Can preview and add calendar appointments from an email §  Many Zimlets to enhance functionality


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Open Applications


Administrator Deployment

Operations

Lifecycle management

Data Center Application portability

High availability

Backup Policy

Scalability (storage etc.)

Scoring Your Applications - Summary

= None = Medium = High

TM

Depends on client

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ADMINISTRATOR

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Administrator Deployment §  Hosted or On-Premise §  Traditional install or virtualized §  Dedicated but no true multi-tenant solution

Operations


Scoring Your Applications – Administrator

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Operations §  Limited web admin GUI, need to use admin client (not supported on Mac)

§  Limited SOAP API (GroupWise object API uses COM so limited to Windows)

§  For support, need to be familiar with the functionality differences across the GroupWise clients and the web access



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Operations §  Limited web admin GUI, need to use admin client (not supported on Mac)

§  Limited SOAP API (GroupWise object API uses COM so limited to Windows)

§  For support, need to be familiar with the functionality differences across the GroupWise clients and the web access

Lifecycle management §  Upgrades are time consuming – O/S and Application are separate upgrades


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Zimbra Deployment Options

Continuity Backup Availability Application vServices

vSphere Infrastructure Hardware

Clo

ud O

ptio

ns

On

Pre

mis

e O

ptio

ns

Virtual Appliance

VMware vCloud Service Provider Partners

Por

tabi

lity

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Administrator Deployment §  Hosted through a partner or On-Premise §  Traditional, Virtualized or a Virtual Appliance §  Dedicated or Multi-Tenant §  Same software for 25 users or 25 million users §  Zimbra Appliance ‘Install to Inbox’ <10 minutes

Operations



2 Nustats

TM

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Operations §  Administration through the web – anywhere/anytime, or with SOAP API or command line

§  Virtual Appliance has been designed to have a simplified task-based UI

§  Uptime is measured in YEARS not weeks “Happy Zimbra admin for almost 3 years now – 767 days uptime on my server!” 2



2 Nustats

TM

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Operations §  Administration through the web – anywhere/anytime, or with SOAP API or command line

§  Virtual Appliance has been designed to have a simplified task-based UI

§  Uptime is measured in YEARS not weeks “Happy Zimbra admin for almost 3 years now – 767 days uptime on my server!” 2

Lifecycle management §  Zimbra Appliance has automated and configurable notification and installation of new software and security updates for the application and operating system


2 Nustats

TM

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Open Applications



Operations



High availability

Backup Policy




TM

Depends on client

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DATA CENTER

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Data Center Application portability §  Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions

High availability

Backup Policy


Scoring Your Applications – Data Center

3 Gartner

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High availability §  Use High Availability feature in GW Monitor (just restarts agents on a Linux server)

§  Leverage Xen or VMware

Backup Policy



3 Gartner

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Backup Policy §  Backup tools are included and often enterprise customers use third party solutions



3 Gartner

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Backup Policy §  Backup tools are included and often enterprise customers use third party solutions

Scalability (storage etc.) §  To scale storage in a cost effective manner will require additional purchase of Novell File Management Suite

§  GroupWise customer base is slowly being eroded 3

and is mostly being used by departmental organizations and small to mid-size companies


3 Gartner

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Data Center Application portability §  Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers

High availability

Backup Policy



TM

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High availability §  Zimbra is optimized for VMware vSphere and is proven to be a complete, scalable and effective high availability (HA) & disaster recovery (DR) solution

§  Integration with heartbeat monitoring §  Zimbra Collaboration Appliance (ZCA) is

packaged with Hyperic agents for monitoring

Backup Policy



TM

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Backup Policy §  Backup is included and often enterprise customers use third party solutions



TM

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Backup Policy §  Backup is included and often enterprise customers use third party solutions

Scalability (storage etc.) §  Zimbra is scalable to millions of users (large service provider customers)

§  Hierarchical storage management to optimize storage and lower storage costs


TM

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Open Applications



Operations



High availability

Backup Policy




TM

Depends on client

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Example of Novell GroupWise vs. Zimbra Costs

100 users Novell GroupWise on Linux & Priority Maintenance

ZCS Professional on Linux & Premium SnS

Application License Cost (perpetual) $14,300.00 $6,300.00

Application Software & Maintenance Cost (3yrs) $10,800.00 $3,212.00

Server O/S $0.00 $0.00

Server O/S Subscription for Support & Maintenance (3yrs) $0.00* $3,897.00

Client License $0.00 $0.00

Total 3-year TCO $25,100.00 $13,409.00

Total 3-year TCO/user $251.00 $134.09

Total Annual Cost/user $83.67 $44.70

Total Monthly Cost/user $6.97 $3.72

Zimbra Savings over Novell GroupWise over 3 years 47% with ZCS Professional and Premium SnS**

Zimbra Savings over Novell GroupWise over 3 years 57% with ZCS Standard and Premium SnS**

* GroupWise comes with SLES entitlement and if Zimbra is used with vSphere it can also come with SLES entitlement.

**ZCS Standard is also available and for 100 users would be $4500.00 instead of $6300.00 for ZCS Professional. Currently only difference between ZCS Professional and ZCS Standard is that ZCS Professional supports the Outlook Client

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Zimbra Migration Tools and Training

Zimbra Novell Migration Tool Please contact Zimbra for the Novell GroupWise migration tool:

[email protected] Zimbra Training For more info:

http://zimbra.com/support/training.html

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Agenda



vmware zimbra vs. novell groupwise

Technology

minutes2 confidential

zimbra customers

license tco utility

device service level

rapid commercial growth

administration team

hybrid storage

ibm millions of paid