visual 1.1 national fire academy training operations in small departments unit 1: leadership in...

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Visual 1. Visual 1.1 NATIONAL FIRE ACADEMY NATIONAL FIRE ACADEMY TRAINING OPERATIONS TRAINING OPERATIONS IN SMALL DEPARTMENTS IN SMALL DEPARTMENTS UNIT 1: UNIT 1: LEADERSHIP IN TRAINING LEADERSHIP IN TRAINING

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Visual 1.Visual 1.11

NATIONAL FIRE ACADEMYNATIONAL FIRE ACADEMY

TRAINING OPERATIONS IN TRAINING OPERATIONS IN SMALL DEPARTMENTSSMALL DEPARTMENTS

UNIT 1:UNIT 1:

LEADERSHIP IN TRAININGLEADERSHIP IN TRAINING

Visual 1.Visual 1.22

ADMINISTRATIVE MATTERSADMINISTRATIVE MATTERS

• Class roster.Class roster.

• Student Manual (SM) format.Student Manual (SM) format.

• Follow instructor rather than SM.Follow instructor rather than SM.

• Final exam.Final exam.

Visual 1.Visual 1.33

COURSE GOALCOURSE GOAL

To apply a leadership philosophy to To apply a leadership philosophy to the Training Function of small fire the Training Function of small fire departments.departments.

Visual 1.Visual 1.44

UNIT 1 GOALUNIT 1 GOAL

To fulfill the role of the fire To fulfill the role of the fire department Training Officer by department Training Officer by influencing others to achieve influencing others to achieve organizational goals and to facilitate organizational goals and to facilitate change.change.

Visual 1.Visual 1.55

TERMINAL OBJECTIVETERMINAL OBJECTIVE

The students will be able to describe The students will be able to describe the characteristics of effective the characteristics of effective leadership as the fire department leadership as the fire department Training Officer and identify methods Training Officer and identify methods of effecting change within their of effecting change within their organization.organization.

Visual 1.Visual 1.66

FIRE DEPARTMENT TRAINING FIRE DEPARTMENT TRAINING OFFICEROFFICER

The fire department Training Officer The fire department Training Officer is responsible for the management and is responsible for the management and operation of the Training Function operation of the Training Function and its programs.and its programs.

Visual 1.Visual 1.77

TRAINING FUNCTIONTRAINING FUNCTION

The Training Function is the fire, The Training Function is the fire, public safety, or EMS agency's public safety, or EMS agency's administrative organization for administrative organization for personnel training and development. personnel training and development. Personnel can perform only as well as Personnel can perform only as well as they are trained to perform.they are trained to perform.

Visual 1.Visual 1.88

Activity 1.1Activity 1.1

Identification of Training Identification of Training Challenges for Small Fire Challenges for Small Fire

DepartmentsDepartments

Visual 1.Visual 1.99

COURSE OVERVIEWCOURSE OVERVIEWUNIT 1UNIT 1

Leadership in TrainingLeadership in Training

• Leadership skillsLeadership skills

• Catalysts for changeCatalysts for change

• Provides skills and knowledge in Provides skills and knowledge in facilitating training program facilitating training program leadershipleadership

Visual 1.Visual 1.1010

COURSE OVERVIEW (cont'd)COURSE OVERVIEW (cont'd)UNIT 2UNIT 2

Legal IssuesLegal Issues

• Legal issues affecting trainingLegal issues affecting training

• Standards of Care (e.g., OSHA and Standards of Care (e.g., OSHA and NFPA)NFPA)

• Develop a training documentation Develop a training documentation planplan

Visual 1.Visual 1.1111

COURSE OVERVIEW (cont'd)COURSE OVERVIEW (cont'd)UNIT 3UNIT 3

Training Needs AssessmentTraining Needs Assessment

• Identifies four-step processIdentifies four-step process

• Identifies needs of your Identifies needs of your organizationorganization

• Identifies the components of a Job Identifies the components of a Job Performance Requirement (JPR)Performance Requirement (JPR)

Visual 1.Visual 1.1212

COURSE OVERVIEW (cont'd)COURSE OVERVIEW (cont'd)UNIT 4UNIT 4

Financial ManagementFinancial Management

• Identifies components of the Identifies components of the financial management cyclefinancial management cycle

• Identifies methods of providing Identifies methods of providing justification for training needsjustification for training needs

• Identifies alternative sources of Identifies alternative sources of fundingfunding

Visual 1.Visual 1.1313

COURSE OVERVIEW (cont'd)COURSE OVERVIEW (cont'd)UNIT 5UNIT 5

Making Training WorkMaking Training Work

• Resolving training conflicts using Resolving training conflicts using conflict resolution techniquesconflict resolution techniques

• Marketing training programs Marketing training programs internallyinternally

• Safety in trainingSafety in training

Visual 1.Visual 1.1414

COURSE OVERVIEW (cont'd)COURSE OVERVIEW (cont'd)UNIT 6UNIT 6

Course Delivery and EvaluationCourse Delivery and Evaluation

• Selection and evaluation of training Selection and evaluation of training curriculacurricula

• Evaluating components of training Evaluating components of training systemsystem

• Conducting simulation exercisesConducting simulation exercises

Visual 1.Visual 1.1515

LEADERSHIP FOR THE LEADERSHIP FOR THE TRAINING FUNCTIONTRAINING FUNCTION

What is leadership?What is leadership?

Visual 1.Visual 1.1616

LEADERSHIP FOR THE LEADERSHIP FOR THE TRAINING FUNCTION (cont'd)TRAINING FUNCTION (cont'd)

• Leaders/FollowersLeaders/Followers

• Positive traitsPositive traits

Process of influencing others toward Process of influencing others toward the achievement of organizational the achievement of organizational goalsgoals

Visual 1.Visual 1.1717

LEADERSHIP FOR THE LEADERSHIP FOR THE TRAINING FUNCTION (cont'd)TRAINING FUNCTION (cont'd)

What if the organization has no goals?What if the organization has no goals?

Visual 1.Visual 1.1818

SUCCESSFUL SUCCESSFUL ORGANIZATIONSORGANIZATIONS

Have dynamic and effective Have dynamic and effective leadersleaders

Visual 1.Visual 1.1919

LEADERSHIP IN TRAININGLEADERSHIP IN TRAINING

What qualities do all leaders have?What qualities do all leaders have?

Visual 1.Visual 1.2020

LEADERSHIP IN TRAINING LEADERSHIP IN TRAINING (cont'd)(cont'd)

• Can you name a dynamic and Can you name a dynamic and effective leader in public service or effective leader in public service or in the fire service?in the fire service?

• What makes this person stand out What makes this person stand out as a leader?as a leader?

Visual 1.Visual 1.2121

LEADERSHIP IN TRAINING LEADERSHIP IN TRAINING (cont'd)(cont'd)

• Promotes risk takingPromotes risk taking

• Listens to membershipListens to membership

• Is a motivatorIs a motivator

Visual 1.Visual 1.2222

LEADERSHIP IN TRAINING LEADERSHIP IN TRAINING (cont'd)(cont'd)

• Leaders are not ordinary people.Leaders are not ordinary people.

– Visionaries for the fire service.Visionaries for the fire service.

– Act as guides for followers.Act as guides for followers.

– Use leadership skills to motivate and Use leadership skills to motivate and guide.guide.

• Catalyst for change.Catalyst for change.

• You can become a leader.You can become a leader.

Visual 1.Visual 1.2323

MISSION OF THE MISSION OF THE ORGANIZATIONORGANIZATION

• Defines what organization does.Defines what organization does.

• Defines management philosophy of Defines management philosophy of organization.organization.

Every organization should have a Every organization should have a mission statement.mission statement.

Visual 1.Visual 1.2424

MISSION STATEMENTSMISSION STATEMENTS

Common elementsCommon elements

• Promote life safetyPromote life safety

• Reduce loss of life and propertyReduce loss of life and property

• Provide effective and efficient fire Provide effective and efficient fire suppressionsuppression

• Recognize dedication of membersRecognize dedication of members

• Prepare for the future, but never forget the Prepare for the future, but never forget the pastpast

Visual 1.Visual 1.2525

TRAINING DIVISION MISSION TRAINING DIVISION MISSION STATEMENTSTATEMENT

• Develop best firefighters possible.Develop best firefighters possible.• Training firefighters is our most important Training firefighters is our most important

business.business.• Provides highest quality training possible.Provides highest quality training possible.• Firefighters who perform the rescue tomorrow Firefighters who perform the rescue tomorrow

were trained here today.were trained here today.• If you think training is expensive and time-If you think training is expensive and time-

consuming, check out the cost of ignorance.consuming, check out the cost of ignorance.

Tone and content can make a statement regarding Tone and content can make a statement regarding interest and dedication of training program.interest and dedication of training program.

Visual 1.Visual 1.2626

LEADERSHIP IN TRAININGLEADERSHIP IN TRAINING

What key words or phrases do you feel What key words or phrases do you feel would be critical to describe what your would be critical to describe what your training stands for or does for your training stands for or does for your department?department?

Visual 1.Visual 1.2727

MANAGING CHANGEMANAGING CHANGE

What key issues or trends are now What key issues or trends are now prevalent in fire and emergency prevalent in fire and emergency services agencies?services agencies?

Visual 1.Visual 1.2828

MANAGING CHANGE MANAGING CHANGE (cont'd)(cont'd)

What changes are likely to result What changes are likely to result from these issues and trends?from these issues and trends?

Visual 1.Visual 1.2929

MANAGING CHANGE MANAGING CHANGE (cont'd)(cont'd)

Are these trends/changes unique to Are these trends/changes unique to any one organization? any one organization?

Visual 1.Visual 1.3030

MANAGING CHANGE (cont'd)MANAGING CHANGE (cont'd)

As the fire department Training As the fire department Training Officer, what is the importance of Officer, what is the importance of recognizing these issues and trends?recognizing these issues and trends?

Visual 1.Visual 1.3131

CHANGE IS CONSTANTCHANGE IS CONSTANT

• Suppression technologySuppression technology

• Hazardous materialsHazardous materials

• Confined space rescueConfined space rescue

Visual 1.Visual 1.3232

TRENDS REFLECT CHANGE IN TRENDS REFLECT CHANGE IN INDUSTRY AND SOCIETYINDUSTRY AND SOCIETY

Recognize change and lead othersRecognize change and lead others

• Safety--two in/two outSafety--two in/two out

• Incident Safety OfficerIncident Safety Officer

• Flashover simulationFlashover simulation

Visual 1.Visual 1.3333

FIRE AND EMERGENCY FIRE AND EMERGENCY SERVICES ARE DYNAMICSERVICES ARE DYNAMIC

Fire service functions are uniqueFire service functions are unique

• Customer-service orientedCustomer-service oriented

• EMS providersEMS providers

• Fire prevention and community Fire prevention and community safetysafety

Visual 1.Visual 1.3434

FIRE SUPPRESSION MINOR PART FIRE SUPPRESSION MINOR PART OF SERVICES PROVIDEDOF SERVICES PROVIDED

• EMS represents large part of EMS represents large part of responsibilitiesresponsibilities

• Greater expectations for customer Greater expectations for customer serviceservice

• Code enforcement and life safety issuesCode enforcement and life safety issues

• Preincident planningPreincident planning

• TrainingTraining

Visual 1.Visual 1.3535

Activity 1.2Activity 1.2

Change MakersChange Makers

Visual 1.Visual 1.3636

SUMMARYSUMMARY

• Responsible for training designed to maximize Responsible for training designed to maximize the efficiency of the organization to reduce the efficiency of the organization to reduce risk and improve safety.risk and improve safety.

• Ongoing assessments and evaluations must be Ongoing assessments and evaluations must be completed.completed.

• The fire service must train continually to The fire service must train continually to maintain, update, and comply with new maintain, update, and comply with new technology and regulations.technology and regulations.

Leadership is a process of influencing others Leadership is a process of influencing others toward the achievement of organizational goals.toward the achievement of organizational goals.

Visual 1.Visual 1.3737

SUMMARY (cont'd)SUMMARY (cont'd)MissionMission

• Mission s tatement defines what an Mission s tatement defines what an organization does and its organization does and its management philosophy.management philosophy.

• Training division statement can Training division statement can convey the interest and dedication convey the interest and dedication of the training program.of the training program.

Visual 1.Visual 1.3838

SUMMARY (cont'd)SUMMARY (cont'd)

ChangeChange

• Effective leaders are catalysts for Effective leaders are catalysts for change.change.

• Change may not come easily. Change may not come easily.

• Expect resistance to change.Expect resistance to change.