visitor services update - the woodlands · • cars and coffee for a cause ... usa today business...
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MONTHLY REPORT MONTH: JUNE 2017
Visitor Services Update
Market Street Guest Services
The Woodlands Mall Guest Services
JUNE 2017 2,612 guests 4,676 guests 2017 YTD 13,710 guests 27,161 guests
YTD Unique Texas Visits
3,581 guests from 223 Texas zip codes
6,953 guests from 384 Texas zip codes
YTD Unique State Visits
340 guests from 35 other US States, districts and
territories
429 guests from 47 other US States, districts and
territories YTD Unique
Country Visits 213 guests from 31
countries 419 guests from 51 countries
YTD Undetermined Visits
9,576 guests did not share their zip code
19,360 guests did not share their zip code
7,288 98 18
visitors were tracked
visitor bags distributed
relocation packets
distributed
Events assisted at:
Wine and Food Week
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Hotel Occupancy Tax Overview
2017 Hotel Occupancy Tax Report
2017 Budget Actual 2017
JAN $ 488,731.00 $ 443,786.00
FEB $ 620,729.00 $ 673,504.00
MAR $ 694,153.00 $ 847,172.00
APR $ 733,914.00 $ 795,667.00
MAY $ 753,561.00 $ 774,946.00
JUN $ 843,596.00 $ 762,479.00
JUL $ 699,253.00
AUG $ 618,691.00
SEP $ 647,250.00
OCT $ 669,984.00
NOV $ 791,161.00
DEC $ 639,003.00
TOTAL $ 8,200,026.00
YTD $ 3,291,088.00 4,297,553.00
HOT Comparisons – 3 Year Data
2015 2016 2017 %
change
JAN $ 484,069.00 $ 459,264.00 $ 443,786.00 3.4%
down
FEB $ 583,239.00 $ 620,075.00 $673,504.00 8.6% up
MAR $ 659,993.00 $ 692,966.00 $847,172.00 22% up
APR $ 752,339.00 $ 700,284.00 $795,667.00 8.4% up
MAY $ 672,775.00 $ 739,255.00 $774,946.00 4.8% up
JUN $ 773,715.00 $ 830,188.00 $762,479.00 8.2% down
JUL $ 678,610.00 $ 678,009.00
AUG $ 661,943.00 $ 576,869.00
SEP $ 610,148.00 $ 634,423.00
OCT $ 648,380.00 $ 633,081.00
NOV $ 695,700.00 $ 747,181.00
DEC $ 595,635.00 $ 559,137.00
TOTAL $ 7,816,546.00 $ 7,870,732.00
YTD $ 3,152,415.00 $3,291,088.00 $ 4,297,553.00 6.3% up
Source: The Woodlands Township
Comparable to 2016
Source: Smith Travel Research Report
Occupancy (%)
16-May
17-May
ADR (in $)
16-May
17-May
RevPAR (in $)
16-May
17-May
Up 8.2% in occupancy Down 3.4% in ADR Up 4.6% in RevPAR
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Meetings, Connections & Fostered Relationships
• June Medical Tourism Meeting – June 1 • IPW Tradeshow Booth Participation -June 5 • CVENT Connect Tradeshow Booth Participation - June 12 • Visit Houston Extranet Training -June 15 • Great Day Houston Radio Opportunity - June 16 • MPI World Education Congress Trade Show Participation - June 19 • Hotel Tour & partnership discussion at The Marriott Waterway – June 27
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Events That Occurred in June
• Market Street’s Spring Concert Series
• Waterway Nights • Farmer’s Market at Grogan’s
Mill • The Woodlands Car Club &
Coffee for a Cause • It’s a Guy Thing – W&F Week • Women, Wine & All Things
Fashionable – W&F Week • Wine Walk – W&F Week • Jimmy Buffett and The Coral
Reefer Band • Ladies of The Vine Tasting,
Luncheon & Panel Discussion – W&F Week
• Sips, Suds & Tacos – W&F Week • Matilda in Concert
• Platinum Wine Vault Tasting – W&F Week
• Wine Rendezvous Grand Tasting & Chef Showcase – W&F Week
• The Suffers with the Houston Symphony
• Chicago & The Doobie Brothers
• Future at The Pavilion • Texas Music Festival Orchestra • Deftones & Rise Against at The
Pavilion • Prince Royce at The Pavilion • Majic 102.1 Summer Block
Party with Jill Scott and Bell Biv Devoe
Events Coming in July
• Superstar Karaoke • Tai Chi • Throwback Thursday Centric
Cinema • Farmer’s Market at Grogan’s
Mill • Prince Royce with Luis Coronel • Cars and Coffee for a Cause • Sunday Live Music with Ramon
Torres
• Houston Symphony: Star Spangled Salute 2017
• Red, Hot and Blue Festival • Tanabata Celebration • Houston Symphony:
Symphonic Sights & Sounds • Rock the Row • Third Eye Blind • Scuderia Exotic Car Show • Nickelback with Daughtery • REO Speedwagon
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Advertising Efforts
Texas Events Calendar
June 2017 – August 2017 Texas Journeys
May/June
TripAdvisor February 2017 – December 2017
Q1 Media Ad Network – April 2017 – December 2017 (Animated digital ads)
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Brides Magazine - June 2017 CondeNast - June 2017
Wine & Food Week Sponsorship - June 2017
USAToday.com May 2017 – December 2017
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Naylor: Association Leadership – May/June 2017
Texas Meetings & Events – June 2017
Tripinfo.com April – December 2017
Smart Meetings – June 2017
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Public Relations
Pitches
Topic Outline Status Weddings Market Expand reach & pitch to 12
wedding themed publications in Texas.
Complete
Travel Writer and Blogger Outreach
Contact Outline Status Traci Shannon & Priscilla Hedlin Hosted two bloggers for a
“Girlfriends Getaway” during Wine & Food Week. Great social media outreach!
Complete
Melissa Gaskill: Austin-based freelance writer. Contributes to Texas Highways, Texas Co-Op Power, others.
Texas Co-Op Power story confirmed & itinerary developed. Showed interest in Texas Highways “Food & Drink” story.
Texas Co-Op Power – in progress Texas Highways – in progress
Mega Tejpall: Houston-based freelance writer. Contributes to Houston City Book.
Working to get a story on The Woodlands for one of her outlets. No response yet.
In progress
Other
Topic Outline Status Background for meeting planner FAM in the fall
Potential timeline discussed, research phase complete
In progress
Investigating parameters and timeline for new social media benchmark
Comparatives selected In progress
Houston Blogger Outreach Researching Houston-based bloggers who are interested in writing complimentary posts on our website.
Not started
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78%
2,278
Google Analytics
Social Media Analytics
Facebook:
Sessions
Mobile
Desktop
Tablet
Traffic Type Organic(SearchEngine)
Referral (UserDirected FromAnother Site)
Direct (UserEntered URL)
70% 21%
8%
32%
6%
30%
11,317 Total Page Likes 357 Page Likes This Month 173,868 People Reached 4,706 Post Engagements 286 Page Views
of social referrals to VisitTheWoodlands.com are trafficked by TWCVB’s Facebook page
sessions on VisitTheWoodlands.com came from some form of social media this month